Data and projects officer jobs

Pathway is looking to recruit a highly motivated Senior Research and Data Analyst to join our small core team. This new role will be based in our Pathway Partnership Programme (PPP) Team and will work across the organisation in particular with: our Pathway Partnership Programme (PPP),our Policy and Programmes team and our Communications Officer. 

If successful, you will work closely with clinical and other colleagues to improve the capture, reporting and use of data collected from specialist PPP homeless hospital teams; contribute to the development of a minimum data set for Pathway teams and data dashboards or other feedback methods for clinical colleagues; work with partner NHS organisations and teams to develop practical, useful approaches to data collection; help Pathway remain compliant with relevant data protection regulations; carry out structured analysis and contribute to reports, especially the annual report of our hospital partnership programme (PPP) and the Homeless and Inclusion Health Barometer, working with members of our lived experience programme; contribute to wider policy and communications work and impact reporting across the organization and contribute to the design and delivery of research projects within the organisation and supporting our external research partnerships.

You would also represent Pathway at appropriate meetings with external partners; support Pathway to demonstrate its impact, including contributing data to reports for funders and other partners; and  maintain appropriate electronic files and records.

You must have:

1.  Strong qualitative and quantitative research and data analysis skills and techniques

2. Demonstrable experience of database development, management and support

3. Experience of working in health service research, quality improvement and/or statistics

4. Experience of successfully undertaking relevant, accurate and timely analysis

5. A relevant degree level health, statistics or research qualification or extensive relevant experience.

6. Skills in the use of analytical or statistical software such as Excel, R or SPSS and of using Microsoft Office and Sharepoint

7. Ability to plan and prioritise work and to work on own initiative

8. Excellent written and oral communication skills, including ability to communicate clearly with a wide range of audiences and to present complex information in a user-friendly way

9. Ability to build strong working relationships across the organisation and with a wide range of external stakeholders and partners

10. Demonstrable experience of successfully working as part of a team

11. Awareness of data protection regulations, research governance, patient confidentiality and consent

12. Commitment to Pathway’s purpose and values including equality and social justice

Ideally, you will also have:

1. Experience of using interactive data visualisation tools

2. Experience of evaluating service interventions or projects

3. Experience of extracting data for analysis from EMIS, SystemOne, Cerna, EPIC or other patient record systems in use within the NHS

4. Experience of preparing reports for publication

5. Experience of using Wordpress or similar web publishing platforms

6. Experience of working in the homeless charity sector, the NHS or relevant parts of local or central government

Marketing Officer​ (part time) - Royal Statistical Society 

Salary: £34,000 per annum pro rata, £20,400 actual salary
Contract: Permanent, part-time, 0.6 FTE
Hours: 21 hours per week (with flexibility as to how these are worked subject to business need and prior agreement) 
Location: Hybrid, with regular attendance at our central London office (40%)
Reports to: Director of Commercial
Application deadline: Thursday 6 August 2026, inclusive
Interviews: Week commencing 10 August 2026.

Overview

The Royal Statistical Society is looking for an outstanding, proactive and organised Marketing Officer to help plan, coordinate and deliver marketing campaigns across our diverse commercial and engagement activities.

Founded in 1834, the RSS is one of the world’s leading organisations advocating for the importance of statistics and data. We are a charity, a professional body for statisticians and data scientists, and a membership organisation with thousands of members across the UK and internationally.

This is a new role and an exciting opportunity to bring additional marketing capacity and expertise into the Society. You will drive and support campaigns that increase awareness, engagement, bookings, enquiries and income across diverse areas such as membership, training, events, the annual conference, advertising, sponsorship, partnerships and venue hire.

About the role

This is a hands-on marketing role with plenty of variety. Working closely with colleagues across the RSS, you will plan and coordinate multi-channel campaigns across email, web, social media, digital advertising, partner channels and other routes.

You will help turn plans into practical campaign action, making sure marketing is well-organised, audience-focused, delivered on time and measured for effectiveness. You will work closely with our Digital and Content team to coordinate website updates, content, newsletters and campaign assets.

What you’ll be doing

Day-to-day you will:

• promote RSS products, services and business areas including membership, training, events, conference, sponsorship and venue hire;
• plan, coordinate and deliver integrated and effective marketing campaigns across these RSS activities, working closely with key colleagues;
• draft and edit clear, audience-focused marketing copy for social media, emails, adverts, landing pages and promotional materials;
• create, schedule and monitor marketing emails and social media activity, including segmentation, testing and reporting;
• use CRM, campaign and marketing data to support targeting, customer journeys and evaluation;
• monitor campaign performance, including reach, engagement, enquiries, bookings, leads and income;
• help improve campaign effectiveness, audience targeting and ways of working;
• coordinate suppliers, agencies or freelancers where required.

What we’re looking for

We are looking for someone with fantastic marketing skills and practical experience who is proactive, collaborative and confident managing multiple priorities.

You will need:

• experience of working to and achieving ambitious targets, including income generation and customer engagement targets;
• experience coordinating and delivering multiple marketing campaigns simultaneously;
• experience of email marketing, digital marketing and campaign administration;
• experience using CRM systems, customer data or marketing lists;
• experience monitoring and reporting on marketing performance;
• strong writing skills and the ability to produce clear, audience-focused copy;
• excellent organisational and project coordination skills;
• good attention to detail;
• an understanding of digital marketing channels and customer journeys;
• the ability to work with colleagues across different teams;
• a positive, proactive and customer-focused approach.

It would also be helpful, but not essential if you have

• experience in a charity, membership body, professional body or similar organisation;
• experience marketing training, events, conferences, membership or professional services

Why join the RSS?

This is a great opportunity to make a visible contribution in an internationally respected charity and professional body with an important public purpose. The RSS is a highly colleague-centred organisation with a great range of benefits. We offer:

• hybrid working, with regular (40%) attendance at our central London office;
• flexibility in how hours are arranged, subject to business needs and prior agreement;
• pension scheme after three months, with employee contributions of up to 5% double matched by the RSS, up to a maximum employer contribution of 10%;
• 25 days’ annual leave, pro rata, plus bank holidays;
• additional office closure between Christmas and New Year;
• training budget;
• season ticket loan;
• cycle to work scheme;
• employee assistance programme.

Occasional flexibility may be required, including some evening work, to support key campaigns and major events such as the RSS annual conference.

How to apply

Please apply via Charity Job by submitting:

• your CV; and
• a supporting statement explaining how your skills and experience meet the role requirements.

Applications without a supporting statement will not be considered.

The deadline for applications is Thursday 6 August 2026, inclusive.

Interviews are expected to take place during the week commencing 10 August 2026. We may contact and interview strong candidates before the closing date, so early applications are encouraged.

RESPONSIBILITIES:

Income Generation

• Develop funding strategies for prospective trusts, identifying the strongest organisational and project matches and recommending the most effective approach.

• Write and submit tailored and effective funding applications to meet agreed income targets.

• Monitor application deadlines and ensure timely submission.

• Work with colleagues to gather, interpret and present service data, outcomes and financial information to produce high-quality, evidence-based funding proposals and reports.

• Contribute to the development of larger or more complex funding proposals, working alongside the Trusts and Foundations Manager and colleagues across the organisation.

• Contribute ideas that help Back Up’s Fundraising team develop innovative approaches to trusts fundraising, stewardship and donor engagement.

Relationship Management and Stewardship

• Ensure compliance with funder requirements by preparing and delivering high-quality impact reports and other agreed reporting, demonstrating how their contributions have been used.

• Act as the primary point of contact for trusts and foundations within your portfolio, building trusted relationships.

• Develop and deliver an engaging, year-round stewardship programme that goes beyond grant reporting, creating meaningful opportunities for funders to see the impact of their support through tailored communications, multi-media updates and personalised engagement.

Other

• Use application outcomes, funder feedback and sector learning to continually improve proposal quality, stewardship and trusts fundraising performance.

• Work collaboratively with colleagues across the organisation to gather information for compelling stewardship, cultivation, proposals and reports and maintain a deep understanding of the impact support provides to those with a spinal cord injury.

• Monitor trends in grant-making and maintain an understanding of developments affecting people with spinal cord injury to strengthen funding proposals.

• Contribute to Trusts processes for recording and sharing useful resources.

• Maintain accurate records of trust and foundation activity, ensuring Salesforce CRM and pipeline information is up to date and supports effective relationship management, reporting and forecasting.

• Use CRM, service data and organisational insight to support prospect research, develop compelling funding applications and identify opportunities for growth.

• Be an ambassador for Back Up and be part of the team at occasional Back Up events.

PERSON SPECIFICATION

Candidates must fulfil the following essential criteria:

Essential

· Experience in trusts and foundations fundraising with the ability to identify funding opportunities and develop successful funding proposals.

· Confident using technology, including CRM systems and AI-assisted tools and spreadsheets, to support research, prospecting and proposal development while maintaining high standards of accuracy and judgement.

· Highly organised and able to manage multiple deadlines.

· Excellent written communication skills, with the ability to translate complex information into clear, engaging and persuasive funding proposals and reports.

· Able to balance attention to detail with strategic thinking.

· Strong numeracy skills and confidence working with budgets and financial information.

· Comfortable building relationships with senior volunteers, trustees and funders.

· Resilient and motivated, with a proactive approach to the challenges of trust fundraising and achieving income targets.

· A proactive approach to working towards targets.

· A strong team working approach.

· Willing and able to work occasional evenings/weekends and travel.

Desirable

· Experience in major donor fundraising, philanthropy or corporate partnerships.

· Understanding of spinal cord injury and/or disability issues

· Understanding of charity finance and/ or project budgeting.

· Experience supporting donor cultivation events

· Experience producing supporter communications, presentations or impact reports.

· Experience working with trustees, senior volunteers, ambassadors or high-net-worth individuals.

This is a genuinely exciting time to join our growing fundraising team and make a real difference to people affected by gyanecological cancers.

Our income from Major Giving is growing rapidly, and we've started to deliver exclusive and high-impact events.. We have the internal buy-in, a committed group of highly-networked supporters keen to drive our plans forward and a Board of Trustees ready to support in any way they can. We now need the right person to step in and make this happen.

You'll be our lead for all philanthropy events and you'll need to have proven experience delivering high-value, income-generating events and strong project management skills to keep these on track. A key part of your role will also be in writing reports, building relationships and keeping donors and event attendees engaged for the long-run.

This is an incredible opportunity to truly make your mark on a programme and be proud of the impact you're having in your work.

No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.

THINK is expanding our Data function and looking for find a Data Consultant who can help achieve that growth.

THINK Data is the specialist data function of THINK, working exclusively in the charity and not-for-profit sector. We combine deep sector knowledge with hands-on technical expertise across three core areas: data health, analytics and insight, and CRM system challenges. 

Led by the Director of THINK Data, the team covers key elements of data strategy with charity clients to help them get more from their data and make better decisions. Discovering the challenges around the infrastructure of systems, processes and insight capability charities need to make data work harder for their mission. The Director leads on new business generation, team development, innovation in data products and thought leadership across the sector. Part of that innovation is exploring the best ways to use AI in how we work and how we advise clients, taking a considered and human approach. 

The Data Consultant role centres on data discovery and consultancy - working with charity clients to understand their data challenges and shape practical roadmaps for change. Alongside this you will contribute to client delivery, own key internal systems, and help develop new products and services. 

This is an opportunity to grow. We are looking for a driven, ambitious individual with a background in charity fundraising and experience in data analysis and management, who is ready to take a step up into consultancy. The role offers a clear path to develop from Data Consultant to Senior Data Consultant, with the potential over time to progress towards Data Director. The right person will help shape the future of THINK Data and grow as the function grows. 

To apply please follow the guidance in the Candidate Pack. Informal calls with Steve White, Director of THINK Data or Matt Smith, Managing Director of THINK are available upon request. 

CRM & Data Insight Lead

This is an exciting time to be joining the team in this new role!

We’re on a mission to support our client, voted one of the top 100 hospitals in the world, and a global leader in healthcare innovation. From new cancer care to a world-class children’s hospital, your work will help transform the future of patient care.

Position: CRM & Data Insight Lead

Location: Cambridge, Biomedical Campus/Hybrid (onsite 4 days per week)

Salary: £35,000 to £40,000 per annum (dependant on skills and experience)

Hours: 37.5 hours per week. Part-time of 30 hours per week will be considered

Contract: Permanent 

Closing Date: Sunday, 16th August 2026, however we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.

About the Role

As the CRM & Data Insight Lead, you will be responsible for managing one of the organisations most valuable assets, the CRM database (Donorfy), and work to help maximise its value to the strategy and fundraising goals. The direction of travel is set on transforming the charity, in particular, cancer and children’s services. With two capital build projects on the horizon, there is a real opportunity for you to work with the team to use all the CRM and rich data insight to help make evidence-based decisions and bring an elevated level of strategic focus to help transform healthcare across the region and beyond.

You’ll work closely with colleagues across all of the teams, from helping Income Generation and Communications colleagues to use the CRM and data insight to inform strategy and tactics, to helping colleagues in Finance to implement better reporting and more efficient solutions. You will also work closely with the Income Generation and Communications Teams to support their goal of growing the number of supporters and their value to the charity through data-led fundraising and marketing activities.

About You

We are looking for someone who has relevant experience or is educated to degree level with excellent communication and problem solving skills.

You will have experience of:

• CRM systems and their management
• Using data visualization tools such as PowerBI
• Producing business insights, data analytics, and reports, and using these to make recommendations to key stakeholders
• Managing multiple projects in a busy, target orientated environment

We strongly encourage applicants from all backgrounds and identities, every new team member brings a unique perspective, helping us enrich and diversify our charity.

In Return

This is an amazing place to work!

You will receive a fantastic benefits package including:

• Pension Scheme with 7% Employer Contribution
• 25 days Annual Leave + Bank Holidays + Your Birthday off
• Group Life Assurance (4x salary)
• Enhanced Maternity and Paternity Pay
• Annual Eye Tests + £65 towards computer-use glasses
• On-site Leisure Centre
• NHS Discount Schemes
• Health Cash Plan
• Employee Assistance Programmes
• Cycle to Work Scheme

Other roles you may have experience in include CRM, Systems, Data, Data Insight, CRM Lead, Systems Lead, Data Lead, Data Insight Lead, CRM Officer, Systems Officer, Data Officer, Data Insight Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Trust and Foundations Fundraising Officer

About Harrogate Homeless Project

Harrogate Homeless Project is dedicated to supporting people experiencing homelessness across the Harrogate district. We provide safe accommodation, practical support and opportunities for individuals to rebuild confidence, develop independence and create brighter futures.

As demand for our services continues to grow, we are seeking an experienced and motivated Trust and Foundations Fundraising Officer to help secure the funding needed to sustain and develop our vital work.

About the Role

This is an exciting opportunity for an experienced grant fundraiser to play a pivotal role in the future sustainability of Harrogate Homeless Project.

Working closely with the Fundraising and Marketing Manager and colleagues across the organisation, you will lead on identifying, researching and securing funding from trusts and foundations, with a particular focus on capital funding opportunities. You will also help strengthen our impact measurement and evidence-gathering processes, ensuring we can effectively demonstrate the difference our services make and maximise future funding success.

The successful candidate will be a confident relationship-builder with excellent written communication skills and a track record of securing grant funding. You'll be passionate about making a positive impact and committed to supporting people affected by homelessness.

Key Responsibilities

Trust and Foundation Fundraising

• Research, identify and pursue trust and foundation funding opportunities.
• Develop and manage a portfolio of funding applications and grant programmes.
• Prepare compelling grant applications, expressions of interest and supporting documentation.
• Manage the full grant cycle, from prospect research through to reporting and stewardship.
• Build and maintain strong relationships with funders.
• Maintain an accurate funding pipeline and prospect database.
• Monitor funding deadlines, reporting requirements and opportunities.

Impact Measurement and Evidence Development

• Work with service teams to gather meaningful data, outcomes and case studies.
• Support the development of impact reporting and evaluation processes.
• Help create compelling cases for support that demonstrate organisational impact.
• Collaborate across teams to identify funding priorities and evidence required for applications.

Fundraising Administration

• Maintain accurate fundraising records and grant documentation.
• Track applications, awards and reporting schedules.
• Support funder reporting and impact updates.
• Work closely with finance colleagues to ensure the accuracy of budgets and financial information.
• Ensure compliance with fundraising best practice and GDPR requirements.

Strategic Development

• Identify emerging funding opportunities and sector trends.
• Support wider fundraising strategy and organisational sustainability plans.
• Explore partnership and collaborative funding opportunities.
• Contribute to applications for statutory, local authority and government funding where appropriate.

About You

We're looking for someone who has:

• Experience of researching, writing and securing successful grant funding applications.
• Experience of managing a fundraising pipeline and achieving income targets.
• Excellent written communication and relationship-building skills.
• Strong organisational skills and attention to detail.
• Experience gathering and presenting impact and outcomes data.
• The ability to manage competing priorities and work independently.
• A commitment to the values and mission of Harrogate Homeless Project.

Experience within the homelessness, housing, health or wider voluntary sector, along with knowledge of capital fundraising, would be advantageous.

Closing Date: 5.00pm, Wednesday 19 August 2026
Interview Date: Week commencing 24 August 2026

If you're passionate about making a lasting difference and have the fundraising expertise to help secure the future of our services, we'd love to hear from you.

The National Lottery Community Fund is seeking a Salesforce Administrator to support the ongoing development, administration and optimisation of our core grant-making platform. Based within our Technology team, this role is pivotal to ensuring our Salesforce environment remains secure, reliable and responsive to the needs of colleagues across the organisation.

As the UK’s largest community funder, we process a high volume of funding applications each year, supporting projects that benefit millions of people and help communities to thrive. Delivering this depends on dependable, well-governed technology. As a Salesforce Administrator, you will play a key role in maintaining and enhancing our Grant Management System (GMS), helping to ensure it continues to support the Community Fund’s vital work effectively and efficiently.

​Working as part of a multidisciplinary team, you will administer and configure Salesforce Lightning, manage user access and permissions, and help maintain the stability, security and integrity of the platform. Working closely with product, delivery and business colleagues, you will contribute to the ongoing evolution of GMS through configuration, automation, support and continuous improvement, ensuring the platform delivers maximum value to its users.

Key responsibilities include:

• Design, configure and optimise Salesforce solutions, including workflows, automations, integrations and connectivity with internal and external APIs.
   
• ​Manage and enhance platform functionality, ensuring solutions are scalable, secure and aligned to business requirements.
   
• ​Advise and support colleagues on Salesforce capabilities, best practice and effective use of the platform.
   
• Develop and maintain user guidance, knowledge sharing and training materials to drive user adoption and self-service.
   
• Provide day-to-day administration and technical support for a user community of around 750 colleagues across the UK, ensuring a high-quality and responsive support service.
   
• Investigate, troubleshoot and resolve platform issues, taking ownership through to successful resolution.
   
• Act as a key point of contact for Salesforce platform support, working closely with Salesforce Customer Support, third-party partners and suppliers where required.​

This is an exciting opportunity for an experienced Salesforce Administrator to shape and improve a business-critical platform that underpins the Fund’s grant-making activities. You will bring strong Salesforce administration expertise, analytical skills and a collaborative approach, helping colleagues get the most from our grant management system through expert advice, continuous improvement and user-focused support.

​Interview details:

• Date: W/C 10th August 2026
• Format: Online
• Location: UK Wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact the recruitment team​

If you have any questions about the recruitment process, please email the recrutiment team​

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

​Essential Criteria:

• Proven experience of configuring and administering Salesforce Lightning, including user management, permissions and security controls.
   
• Extensive experience designing, building, testing, maintaining and troubleshooting complex process Flows and automations.
   
• Strong knowledge of data management, including data import and export tools, migrations, data quality, deduplication, reporting and dashboard development.
   
• Demonstrable experience investigating, diagnosing and resolving complex issues, and delivering a responsive and high-quality support service to users and stakeholders.
   
• Experienced in configuring, managing and supporting Salesforce integrations and AppExchange solutions including tools such as Conga, Gearset, Spanning, and WithSecure.
   
• Proven ability to work effectively with Salesforce implementation partners, consultants and third-party vendors to deliver platform enhancements, integrations and support services.
   
• Strong stakeholder communication skills, with the ability to gather, analyse and document business requirements, translating them to effective solutions and process improvements.
   
• Hold a current Salesforce Administrator certification, or an equivalent recognised Salesforce credential. 

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

Passionate about helping children and families thrive?

Join Peabody and play a key role in delivering services that make a real difference across Greenwich and Bexley. We're looking for a proactive, community-focused professional to build partnerships, deliver impactful programmes and help create stronger, healthier communities.

In this varied role, you'll work with residents, schools, health services and community organisations to design and deliver projects that improve outcomes for children, young people and families. You'll use insight and data to demonstrate impact, ensure safeguarding is at the heart of everything you do, and help shape services that reflect local needs.

We're looking for someone who:

• Has experience delivering programmes for children, young people or families
• Builds strong relationships with partners and stakeholders
• Is organised, proactive and confident managing projects
• Can analyse data and demonstrate impact
• Is passionate about inclusion, safeguarding and community engagement

Why Peabody?

At Peabody, you'll be part of a values-led organisation committed to helping people flourish. Alongside meaningful work, you'll benefit from:

• Up to 30 days' annual leave plus bank holidays
• Two paid volunteering days each year
• Flexible benefits and family-friendly policies
• Up to 10% pension contribution
• 4x salary life assurance

If you're ready to make a lasting difference to children, young people and families, we'd love to hear from you.

We’re currently looking for a Project Officer, Scholarships on a fixed term basis until September 2027, to help us deliver our mission. This a full-time position working 35 hours per week.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance and a healthcare cash plan
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

This position will support the Education, Workforce and HE team in its mission to build a thriving, diverse physics teaching community and will see you support the operational delivery of the Scholarships Programme, including the recruitment, assessment and selection of Scholars, and the two-year support programme.

What will I be doing?

Working with the Manager, Strategic Implementation, the focus will be on leading on the operational delivery of the IOP Teacher Training Scholarships. Key responsibilities of the role include:

• Providing support to the Manager, Strategic Implementation in relation to the Scholarships budget, including creating budget forecasts and quarterly invoices.
• Working with our internal Marketing Department to shape the marketing programme and evaluating the effectiveness of our various advertising channels – including our webinar series.
• To manage applications, including setting up and maintaining the online application form, screening ineligible candidates, obtaining references from referees, collating applications for the shortlisting process and assessment panels.
• Data management and storage, including providing data and analysis to facilitate monthly/quarterly reporting and invoicing to the DfE, ensuring candidate and Scholar data is captured, maintained and deleted according to the IOP policy guidelines, supporting the tracking of scholars through their initial training and into teaching.  Including, supervising the consultant in charge of the data capture of the status and wellbeing of Scholars.

Who will I work with?

You will be line managed by the Manager, Strategic Implementation and support the Manager, Teaching Workforce in the delivery of their projects.

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• Experience of working in a project-based environment with significant internal and external stakeholder interest. Note that formal project management qualifications are not a requirement.
• Sustained and confident working knowledge of MS Excel and handling data
• Skilled in the administration and PM of multiple projects and ensuring quality assurance through evaluation, reporting and monitoring processes and documentation.

Nice to have

• This role does not require physics subject knowledge or teaching experience, but these would be an advantage.
• Website maintenance experience
• Experience using customer relationship management software, such as Salesforce.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you! 

How to apply

Alongside your CV, please include a brief cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organization we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

Are you someone who leads from the front? Do you want a role where no two days are the same – one that combines hands-on project delivery, meaningful work with volunteers, and making the evidence count? The South London Mission is looking for a Community Projects & Volunteer Officer to be at the heart of our work.

This is not a desk-bound role. You’ll be packing Brite Box meal kits, running sessions with families and older people, building and leading a committed volunteer team, and producing reports that tell our story to funders and decision-makers. It’s a role for someone equally at home lifting boxes and writing impact reports.

Are you passionate about creating meaningful change and supporting projects that improve outcomes for communities and service users? Join our team as a Projects Officer and play a key role in delivering impactful initiatives, building strong partnerships and helping shape the future of our services.

We are looking for an organised, proactive and relationship-focused individual to join our team as a Projects Officer. This is an exciting opportunity to work at the heart of project delivery, supporting the development of innovative services and collaborating with internal teams, external partners and people with lived experience to create positive change.

Working closely with the Partnerships & Projects Manager, you will provide essential coordination and administrative support across a range of projects, ensuring they are delivered effectively, on time and to a high standard. You will be a central point of contact, helping to connect teams, stakeholders and service providers while supporting the smooth running of meetings, events, campaigns and partnership activities.

You will play a key role in maintaining strong relationships with stakeholders, supporting engagement with our Lived Experience Steering Committeeand helping ensure that the voices and experiences of service users inform the development of our work. You will also contribute to service development, process improvement, fundraising activity, research projects and campaigns that promote positive change across public, privateand voluntary sectors.

This role is ideal for someone who enjoys variety, thrives in a collaborative environmentand has excellent organisational skills. You will manage competing priorities, coordinate project milestones, maintain accurate records, produce reports updates and ensure project information is captured effectively through our CRM systems in line with GDPR, AQS standards and organisational policies.

You will bring energy, attention to detail and a commitment to making a difference. In return, you will have the opportunity to contribute to meaningful projects, work alongside passionate colleagues and partners and play an important part in the continued growth and impact of our organisation.

Location: Westminster, London

Contract: Permanent, Part-time

Salary: £33,376 per annum for 32 hours per week over 4 days, based on an FTE salary of £41,720 per annum (NJC Scale Range 27–29) inclusive of London Weighting, pension and other benefits. 

Hours of work: This is a flexible role of 32 hours per week, over 4 days (8hrs per day)

Annual leave: 35 days including bank holidays / Statutory Holidays (pro-rata for part time)

Closing Date: Monday 10th August 2026

JOB PURPOSE

This is a pivotal role within The Passage’s Fundraising Team, created to help support the transformation of our supporter data systems and ensure we become a more data informed, insight driven organisation and fundraising team. You will be the main contact for the fundraising CRM working with the fundraising team and other teams within The Passage such as finance and IT to ensure the smooth running of all systems and processes.

As the dedicated data and CRM Manager for Fundraising and Communications, you will support colleagues with reporting, analysis, campaign set-up and selections, and data strategy. Your work will ensure our data is accurate, accessible, and GDPR-compliant, enabling smarter decision-making, improved supporter journeys, and to help grow income. You will also be working with the Marketing and Communications team to implement email soft opt-in for our supporters. This is a unique opportunity to shape how we use data to engage, retain, and grow our supporter base at a time of exciting change. 

MAIN DUTIES 

1. Fundraising CRM Project Leadership 

• Manage and maintain the current Salesforce system, ensuring it remains functional, accurate, and fit for the purposes of stewarding donors and maintaining accurate records of donations 

• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals. 

• Document workflows, integrations and processes to ensure the long-term sustainability and usability of the system for vital processes such as donation processing and gift aid 

• Work with IT and the fundraising team to evaluate onboard 3rd party platforms to support fundraising initiatives. Ensure any changes are approved with senior stakeholders and documented.

• Be a custodian of GDPR within the Fundraising team and be the main point of contact with The Passage’s Data protection lead and ensure all policies and procedures are up to date and in line with current fundraising regulations. 

2.CRM and Data Management 

• Work collaboratively with the IT team and procurement team as the fundraising representative to recommend improvements to the current CRM and any other related projects. 

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance. 

• Ensure ongoing system performance and data integrity by embedding data hygiene routines and best practices. 

• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting. 

• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency. 

• Work on system migrations and leading on maintaining proper process structures and documentation during those transitions. Keep track of installed packages, security keys, and their passwords and related administrative processes. 

• Be responsible for all data imports from our 3rd party platforms, ensure that data is uploaded in line with regular upload schedule in an accurate manner. 

• Work with the Marketing and Communications team to help implement soft opt-in 

• Manage one database volunteer to complete database tasks. 

3. Data Selections, Segmentation and Campaign Support 

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events. 

• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting. 

• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities. 

4. Reporting and Insight 

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results. 

• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking. 

• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight. 

5. Cyber Security 

• Work closely with the IT team to manage security/GDPR of the Fundraising crm 

• Develop knowledge in this area and undertake training as required. 

6. Other Duties: 

• Provide ad-hoc administrative support to the Fundraising and Communications team. 

• Support and attend fundraising events as required. 

GENERAL RESPONSIBILITIES 

• Stay up to date on policies/news/regulations relating to the role 

• Work with the Supporter Engagement Officer on shared tasks and provide reports as required and troubleshoot any issues 

• Proactively flag any data integrity issues with Line Manager and help develop action plans as required. 

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 

• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 

• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator 

• Undertake any other duties that may be required which are commensurate with the role. 

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder. 

Person Specification:   

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement please address criteria E1 to E10 and K1 to K9, giving evidence of your experience and abilities and demonstrating your understanding and knowledge.

EXPERIENCE 

E1 Experience of using a database to accurately enter and manage data

E2 High level skills related to data management and handling

E3 Working extensively with Fundraising CRM system

E4 Implementing policies and procedures

E5 Running reports and analysing data.

E6 Understanding of data protection and GDPR principles

E7 Working with Salesforce, ideally with Administrator certification. (Desirable)

E8 Experience supporting or leading database/system improvement projects, including implementation or migration (Desirable)

E9 Experience of onboarding 3rd party platforms with GDPR compliance and collaboration with IT

E10 Experience of working in the charity sector (Desirable) 

KNOWLEDGE 

K1 Ability to prioritise and organisational skills, remaining calm under pressure

K2 Team working skills with a positive and collaborative approach.

K3 Interpersonal and communication skills, both verbal and written.

K4 Standards and procedures for payment card processing, electronic payments (e.g. BACS, bank transfers), banking and handling cash securely.

K5 Individual giving and/or other types of fundraising.

K6 Up to date knowledge of GDPR compliance and soft opt-in

K7 Relevant regulations, legislation and professional codes of practice.

K8 IT proficiency, especially Excel, Word and Outlook. 

Job purpose

To grow DigiDAD's reach and impact by building relationships with professionals who can introduce the platform to young dads; showing those professionals how to use DigiDAD confidently with the young dads they support; and gathering feedback from professionals and young dads that informs ongoing improvement of the platform and NEYDL's outreach approach. This role works closely with the DigiDAD Programme Manager to support DigiDAD's growth, sharing feedback and helping to inform planning around outreach, platform and content development.

Hours - Full-time (35 hours per week), Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the project

Location - Hybrid, home-based with regular travel to NEYDL’s Gateshead base and professional meetings in the North East, with some national travel

Key responsibilities

1. Professional outreach and relationships

•Build relationships with professionals likely to introduce DigiDAD to the young dads they work with, or to recommend it to colleagues, through networking, invitations to present, and warm referrals

•Work with NEYDL’s Young Dads Workers to identify and follow up on professional contacts they already engage with who may be interested in DigiDAD

•Identify and strategically prioritise the outreach opportunities most likely to lead to new registrations

•Represent DigiDAD at a small number of carefully selected events or conferences each year, where the audience is a strong match for DigiDAD’s goals

2. Onboarding and engagement

•Deliver onboarding sessions and demonstrations to professionals, showing them what DigiDAD offers and how to use it with the young dads they support

•Deliver and/or support regular webinars for current and prospective DigiDAD users, covering both professional and young dad audiences as needed

•Support professionals through the registration and onboarding process, and help them confidently introduce DigiDAD to the young dads they work with 

•Encourage service beneficiaries to engage with DigiDAD content through dissemination of DigiDAD news, updates, and information across our in-house communication channels e.g. WhatsApp groups and DigiDAD Gaming community on Discord

3. Feedback and evaluation

•Hold structured conversations with young dads who use DigiDAD to gather feedback on content, design and user experience

•Gather feedback on outreach materials and messaging, and share insights with the DigiDAD Programme Manager to inform evaluation, reporting and improvements 

4. Working with the Business Development Manager

•Maintain regular contact with NEYDL’s Business Development Manager, including a simple shared tracker to record and follow up leads

•Refer any commissioning or training sales opportunities identified through DigiDAD outreach to the Business Development Manager

•Follow up DigiDAD-interested contacts referred by the Business Development Manager

5. Recording and reporting

•Record outreach activity and registration data accurately and in a timely way, in line with NEYDL’s data management and evaluation systems

•Contribute ideas for campaign activity, content and service development based on direct engagement with users and professionals

6. Standard clauses

•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy

•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times

•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy

•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

Future opportunity: there is potential for this role to develop a training product for professionals on making the best use of DigiDAD. There are no immediate plans for this, but it may form part of the role’s future development.