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The National Biodiversity Network Trust is the UK charity dedicated to making biodiversity data accessible and useful. We co-ordinate the National Biodiversity Network, develop the NBN Atlas, support iNaturalistUK and are developing the NBN Record Manager. Our work connects biological recording, digital infrastructure and better decisions for nature across the UK.
Our vision is Nature thriving everywhere, in all its diversity.
Our mission is Making data work for nature.
We are looking for an experienced leader to undertake a newly-created Head of Data & Digital role reporting to the Chief Executive Officer on a full-time fixed-term contract of 24 months.
Purpose of Job
- Lead the NBN Trust’s data and digital function, providing strategic and functional leadership across the NBN Atlas, related digital products and services, and the Trust’s wider data and digital portfolio.
- Line manages the Trust’s data and technical team managers, ensuring clear priorities, strong performance, proportionate governance, and effective delivery across business as usual, funded projects, and strategic development.
- Ensure the Trust’s data and digital work is led in a way that is inclusive, accessible, and supportive of a diverse range of staff, partners, and users.
- Deliver the Trust’s 2-year National Lottery Heritage Fund’s organisational sustainability project, “Building a Sustainable Future for the UK’s Biodiversity Data Heritage”, including the development and testing of value-added data and digital services, hosted products, and support offers that strengthen financial resilience without compromising the Trust’s public good role.
- Support the strategic direction, stewardship, and future sustainability of the NBN Atlas, related digital products and services, and the Trust’s wider technical delivery, ensuring that risks, opportunities, and investment choices are well managed.
- Play an active role in the NBN Trust’s Executive Team, contributing to organisational planning, funding development, cross Trust collaboration, and external engagement where this supports delivery and the Trust’s wider strategic objectives.
- The role provides strategic and functional leadership across the Trust’s data and digital work, working closely with the Principal Software Engineer as the Trust’s senior software engineering lead.
Main Responsibilities
Strategic Leadership and Function Management
· Lead the Trust’s data and digital function, aligning work with organisational priorities, the NBN Atlas strategy, and the wider Operating Plan.
· Provide strategic advice to the CEO and senior colleagues on delivery priorities, service development, digital risk, technical resilience, and future investment needs.
· Translate complex technical, delivery, and service development issues into clear options, trade-offs, and recommendations for the CEO, Executive Team, Board, and relevant committees.
· Lead, line manage, and develop the Trust’s data and technical managers, and relevant technical project staff, ensuring clear objectives, strong management practice, accountability, wellbeing support, and effective performance management.
· Build leadership capacity within the function, supporting managers to develop their teams, handle performance issues well, and contribute positively to the Trust’s culture and ways of working.
· Assess capacity, sequencing, and resource pressures across the data and digital portfolio, working with team managers to identify priorities, trade-offs, and resourcing needs and advise the CEO accordingly.
· Work across the Trust to improve prioritisation, sequencing, decision making, and resource allocation across data and digital activity.
· Champion inclusive leadership and equality, diversity and inclusion in team management, service design, recruitment, and ways of working, helping ensure the Trust’s data and digital function is accessible, supportive, and well-led.
Data Infrastructure, Services, and Innovation
· Provide strategic leadership for the stewardship, prioritisation, development, and continuous improvement of the NBN Atlas and related data and digital products and services, working with the relevant data, technical, and programme leads.
· Ensure data and digital activity support the long-term accessibility, usability, quality, and public value of biodiversity records and related digital services.
· Lead diagnostic work, market testing, and service development to identify viable value-added data and digital offers, working with relevant data, technical, programme, and commercial colleagues to shape propositions.
· Oversee the selection, development, and testing of pilot services, hosted products, training, or support offers, working with the relevant delivery leads and refining propositions in light of evidence, demand, legal advice, licensing constraints, and delivery capacity.
Governance, Risk and Project Delivery
· Lead delivery of the organisational resilience project within agreed scope, time, and budget, with support from colleagues and external consultants as required.
· Ensure major data and digital programmes have proportionate project governance, reporting, stakeholder, and advisory arrangements in place, working with relevant programme and project leads and identifying additional project support where required.
· Commission and manage consultants and contractors, ensuring briefs are clear, outputs are practical, and learning is embedded in delivery, working with relevant technical or data leads where specialist assessment or oversight is required.
· Act as the senior staff lead for the Data and Technology Committee, working in partnership with its Trustee Chair and relevant data and technical leads to support effective oversight of the Trust’s data and digital infrastructure, strategic development, risk, and associated governance.
· Oversee function-level risks relating to data and digital resilience, data governance, licensing, delivery capacity, and service sustainability, working with the relevant technical and data leads to ensure specialist risks are identified, managed, and escalated appropriately.
· Balance governance, assurance, and innovation so that data and digital systems support delivery, resilience, and public value without creating unnecessary burden.
· Work with finance and programme colleagues to ensure accurate budgeting, reporting, monitoring, and evidence of impact.
Partnerships, Income Development and External Engagement
· Build and manage relationships with key partners, data providers, heritage and conservation organisations, public bodies, consultancies, funders, and prospective service users.
· Help shape and test future income opportunities, including service offers, hosted portals, training, funded programmes, and strategic partnerships.
· Develop and support fundable and deliverable future propositions arising from the work, ensuring the Trust is better positioned for long term resilience.
· Act as the Trust’s UK Node Manager for GBIF, leading relationships, coordination, and representation linked to the UK Node function, and ensuring this role supports the Trust’s wider strategic, technical, and partnership objectives.
· Represent the Trust externally on biodiversity data infrastructure, digital leadership, service development, standards, and innovation, working alongside relevant technical and data leads where specialist expertise is required
Trust Wide Contribution
· Play an active role in the Executive Team, contributing to organisational planning, business improvement, and wider strategic discussions.
· Keep the wider NBN Trust team up to date with, and involved in, relevant data and digital activity as appropriate.
· Contribute to Trust wide initiatives, events, business planning, and other activities as needed.
· Share ideas, lessons learned, and opportunities openly to improve organisational performance.
General Responsibilities
- Attend any required learning and development opportunities.
- Collaborate effectively with other departments.
- Contribute to a respectful and inclusive working environment.
- Ensure commitment to continuous professional development.
- Follow organisational policies including Health & Safety, Cybersecurity, IT, Finance, and EDI.
The ability to travel occasionally is required, including international travel. Candidates must also be based in and have the right to work in the UK, and be able to work effectively from home.
These are the criteria we will be looking for in your application. If you don't meet all of them in full, but can offer something else that would help you excel in the role, we'd still encourage you to apply.
Essential Experience and Qualities
· Strong leadership experience in data, digital, technical, product, or programme roles, ideally with responsibility for teams, delivery, and strategic planning.
· Ability to operate at both strategic and practical levels, moving between organisational leadership, service design, risk management, and delivery oversight.
· Experience of commissioning and managing consultants, contractors, or specialist external support to deliver clear and practical outputs.
· Experience of developing partnerships, shaping propositions, or securing income through funded programmes, service offers, or strategic collaboration.
· Good judgement, with the ability to assess trade-offs, challenge assumptions, and make proportionate decisions in a resource-constrained environment.
· Strong communication and relationship management skills, including confidence with senior stakeholders, funders, partners, and technical specialists.
· Knowledge of biodiversity data infrastructure, environmental data, heritage data, or closely related fields would be beneficial, but is not essential if the candidate can learn quickly and lead credibly.
· Experience of working with Boards, committees, or governance groups, including presenting complex issues clearly and supporting effective decision-making.
The client requests no contact from agencies or media sales.
About the Role
This Project Officer role is part of Bright Futures, our mentoring and employability support programme for young Gypsy and Traveller people aged 15-25. You will keep the programme organised, connected and running smoothly - managing records and systems, building partnerships, and coordinating workshops and activities so that young people can find their way in and get the most out of the support on offer.
Many of the young people we work with have faced exclusion or discrimination within mainstream education, employment and other services, and are often not in education, employment or training (NEET). The processes, systems and communications you manage all need to be accessible and responsive to young people who may be wary of formal support.
You will coordinate outreach and community engagement to bring young people into the programme, build and maintain relationships with colleges, training providers, employers and community organisations, and manage day-to-day communications with young people, families and partners. You will set up and coordinate a Youth Advisory Group, giving young people a structured way to help shape the programme. You may also be asked to cover for mentee support when a mentor is unavailable or at capacity.
This role is funded by The National Lottery Community Fund.
About You
This role is for someone who enjoys keeping things organised and connected, and who wants that work to make a real, practical difference in young people's lives – someone committed to supporting young people from marginalised and underserved communities to fairly access relevant opportunities.
You will be highly organised, with strong admin skills and confidence using digital tools and databases. You will also be a confident communicator, equally comfortable writing a promotional post, following up with a training provider, or having a conversation with a young person or their family.
The role is ideal for someone with experience of outreach, building partnerships or community engagement, who can build trusting relationships with a wide range of people – from young people and families to colleges, employers and community organisations. You should be open to providing support to young people when needed.
We don't expect you to already have all the answers what matters most is your admin and organisational ability, your commitment to the communities we work with, and your confidence building relationships across a wide range of people and settings. We will support your development through supervision, training and a small, collaborative team environment.
We know not everyone will meet every requirement in the job description below, but if you feel you have what it takes, please apply and tell us how your experience and skills make you suitable.
If you are not sure what the work looks like or you want to ask questions before applying, we are happy to chat with you about the role. Please contact Mini Ravi (Programme Lead) by calling on our office phone.
About LGT and Bright Futures
London Gypsies and Travellers (LGT) challenges social exclusion and discrimination, working for change in partnership with Gypsy and Traveller communities living on council caravan sites, roadside camps, in flats and houses, and those experiencing homelessness.
Bright Futures supports Gypsy and Traveller young men and women aged 15–25 through mentoring, skills development, employability and wellbeing support. The programme helps young people build confidence, develop practical skills and identify realistic pathways into training and employment, working at their own pace and around their needs and interests. The programme is shaped by a deep understanding of the Gypsy and Traveller culture, and designed to empower young people to engage with wider society with pride, motivation and confidence.
Our services also include accommodation advice and advocacy, family support, community development, research, policy work and campaigns, and we support hundreds of individuals and families each year.
We are a small, committed and supportive team who seek to live our organisational values throughout our work: Collaboration, Courage, Empowerment, Inclusivity, Equity, Community.
We are committed to equal opportunities and workforce diversity. We strongly encourage applications from Gypsy and Traveller communities.
To Apply
Review the responsibilities and person specification in the job description enclosed.
Using the ‘Apply Now’ button, please submit your CV
Instead of a cover letter, please submit answers to the following 3 questions in the space provided when you apply.
1. Briefly tell us about your experience of providing admin and coordination work. What exactly did you do and what tools or systems did you use?
2. What is one of the barriers that young people from vulnerable or marginalised backgrounds face around education, training and work? Why?
3. Why are you interested in this role and working with London Gypsies & Travellers?
250-300 word answers for each question is enough, but you are welcome to write more.
There is no right answer and we are not interested in perfect responses. We want to know about you and the knowledge, skills, and experience your will bring to the role.
Closing date: Wednesday 30th September 2026
Interviews: Tuesday 20th October (in person), Tuesday 27th October (potential stage 2, online)
Please check you are available on these dates before applying, in case you are shortlisted for interviews.
Please note: An enhanced DBS check is required for the role. Applicants must have the right to work in the UK.
Please submit a CV and responses to the 3 questions mentioned above.
We are not asking for cover letters.
Applications without a CV and all 3 answers will not be considered.
The client requests no contact from agencies or media sales.
Remote/London (must be able to attend the London office at least twice per month if remote working)
Permanent | Part-time (4 days / 28 hours per week)
£44,358 (London-based) / £39,587 (non-London-based) FTE + excellent benefits
Join our Research & Outcomes team at the Royal College of Speech and Language Therapists (RCSLT) and help shape the future of speech and language therapy. You’ll plan, deliver and evaluate projects that strengthen research capacity, capability and culture across the profession, champion evidence-based practice, and support members in making the most of outcomes, health informatics and data.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
As a Research & Outcomes Officer, you’ll play a key role in shaping and delivering the RCSLT’s research and outcomes work, helping to strengthen research culture, champion evidence-based practice and support the profession to make better use of evidence and data.
You’ll take operational responsibility for a varied portfolio of projects and initiatives, from research priority setting and engagement, to collecting and analysing data, supporting evidence synthesis and monitoring impact. You’ll also help bring this work to life through engaging communications across RCSLT research channels, as well as presentations, webinars, conferences and events.
Working closely with RCSLT members, colleagues and external stakeholders, you’ll provide expert, evidence-based advice on research, outcomes, clinical and professional issues, while responding to enquiries and supporting teams across the organisation to identify, understand and apply research evidence.
This is an exciting opportunity for someone who enjoys combining research, project delivery, data, communication and stakeholder engagement, and who wants to make a tangible difference to the future of speech and language therapy.
What we are looking for
We’re looking for a qualified Speech and Language Therapist and current RCSLT member with strong clinical and professional knowledge and a passion for research and evidence-based practice. You’ll have experience of literature searching, critical appraisal and evidence synthesis, alongside knowledge of research, evaluation, outcome measures and data analysis.
You’ll be confident turning complex evidence and data into clear, accessible insights and communicating these effectively to a range of audiences.
You’ll be highly organised, analytical and adaptable, with the ability to manage multiple projects and competing priorities. A collaborative approach is essential, as you’ll work with members, colleagues and external stakeholders to provide expert guidance and support. Above all, you’ll be committed to using research and evidence to improve practice and outcomes, championing equality, diversity and inclusion, and contributing positively to the RCSLT’s aims and values.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply, please visit our careers portal.
Closing date: 9.00am on Monday, 19 October 2026.
Interview date: w/c Monday 2 November 2026 (held virtually).
There may be a task that will be needed to be completed as part of the interview process.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
This role
We are seeking a commercially minded senior leader to establish and lead a new Life Sciences Partnership Function for the South West Secure Data Environment (SWSDE). Serving more than five million people across six Integrated Care Board areas, the SWSDE enables approved researchers to securely access and analyse health and care data to support research and innovation that benefits patients and populations.
This is an opportunity to shape how the South West works with the life sciences sector to develop research, innovation and commercial partnerships. Working across the NHS, academia and industry, you will build and lead a pipeline of partnership opportunities, taking them from initial engagement through to agreed programmes that deliver clear value for partners and the health and care system.
You will play a key role in developing the frameworks, commercial models and ways of working needed to support effective collaboration between the NHS, academia and industry, while maintaining high standards of privacy, security, ethics and public trust.
As Secure Data Environments continue to evolve across the UK, you will help define how organisations work with life sciences partners to use health data safely and responsibly to support research and innovation.
The role forms part of the SWSDE leadership and delivery model and is hosted by Health Innovation South West on behalf of the SWSDE, working closely with Health Innovation West of England and regional NHS and academic partners.
Role profile:
Key success factors
· The Senior Life Sciences Partnership Lead will lead the development and delivery of the Life Sciences Partnership Function for the SWSDE. The postholder will originate, develop and convert high impact partnerships between the SWSDE, NHS organisations and the life science sector that utilise the functionality and capability of the SWSDE safely, ethically and efficiently to deliver benefit for partners and the population of the South West region.
· The role will act as a key interface between the SWSDE and external partners, ensuring opportunities for partnership working between the SWSDE and the life science sector are translated into deliverable, governance-ready programmes that create measurable research, innovation and economic benefits. This will include providing NHS organisations involved in the SWSDE to develop effective partnership working with the life science sector, including pricing approaches, contract development and commercial operating models that enable sustainable collaboration with industry partners.
· This role reflects emerging functions being developed across other SDEs, Trusted Research Environments (TREs) and regional data innovation ecosystems, where specialist life science sector leadership expertise is required to complement technical, governance and academic routes.
· The postholder will develop commercially and operationally viable proposals for consideration through SWSDE governance. The role will not determine access to data. All projects will remain subject to feasibility assessment, information-governance requirements, demonstration of public benefit and independent Data Access Committee approval.
Responsibilities
1. Leading strategic partnership development
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Lead the development and delivery of the Life Sciences Partnership Strategy for the SWSDE, building the South West’s distinctive position as a preferred regional partner for data-enabled life science sector research and innovation partnerships.
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Build senior relationships with major life science sector organisations and develop strategic anchor partnerships capable of generating sustained partnership activity and long term income.
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Build trusted relationships with SWSDE partner organisations, including Integrated Care Boards (ICBs) and NHS providers, supporting partners to develop effective partnership working with the life science sector and the SWSDE.
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Build strategic relationships with relevant national programmes including NHS England, Health Data Research UK and wider research networks.
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Identify collaborative opportunities for Life Science Partnership Function with other SDEs and TREs.
2. Leading partnership pipeline generation
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Lead the development of a strategically aligned, high quality pipeline of revenue generating partnerships with the life science sector.
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Work with Health Innovation Networks and NHS partners to originate opportunities in collaboration with NHS partner organisations.
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Lead the management, and delivery of the partnership pipeline, ensuring effective planning and oversight to deliver agreed partnership pipeline, revenue targets and KPIs.
3. Leading partnership opportunity development and conversion
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Translate external opportunities with the life science sector into scoped programmes, studies or service offers, working with technical, IG, governance and delivery teams to assess feasibility of proposals and progress opportunities from concept to approval.
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Work with the wider SWDE team to identify and resolve barriers to partnership conversion and maintain momentum across the partnership lifecycle: Find / Receive / Develop / Secure / Deliver.
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Develop and deploy pricing models, cost recovery approaches, commercial negotiations and contracting arrangements in line with SWSDE strategy and governance frameworks.
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Support NHS organisations and SWSDE partners to develop and adopt effective and sustainable models of partnership working with the life science sector and the SWSDE, including providing expert advice on contracting mechanisms, commercial frameworks and partnership agreements.
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Work with SWSDE finance, legal, information governance and operational colleagues to develop robust partnership agreements, contractual documentation and commercial propositions that support scalable and repeatable approaches to partnership delivery.
5. Leading effective governance and assurance
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Ensure all partnership activity aligns with SafeGUARDs, information governance, ethics and NHS standards, working closely with SWSDE governance and operational leads to maintain public trust and transparency.
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Ensure commercial agreements and partnership arrangements align with SWSDE governance, NHS regulatory requirements and agreed organisational responsibilities across host organisations.
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Ensure effective communication and contribution into SWSDE governance and reporting processes.
6. Leading people and partners in a matrix management structure
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Lead the development of the Life Science Partnership Function and the associated resources and people required to ensure effective delivery of the Life Sciences Partnership Strategy.
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Work collaboratively across multiple SWSDE host organisations and stakeholders, operating effectively without direct line management where delivery is through influence and matrix leadership.
Person specification
Experience we’re looking for
· Experience leading partnership working between the NHS and life science sector.
· Track record leading commercial growth and business development.
· Experience leading commercial negotiation and contract development, contract development and partnership agreement design across complex multi-organisational environments.
· Experience operating in environments with complex and rigorous information governance and data sharing requirements.
· Understanding of the UK health, innovation and research landscape.
Desirable experience required:
· Experience leading partnership working with universities and research partners.
· Experience working with health and care data or in trusted research data environments, including NHS data policy, SafeGUARDs or data governance frameworks.
· Experience working with NHS governance structures and decision making.
Abilities and attributes
· Strategic Vision – opportunity-focused, creates new customer markets and develops new revenue streams that balance strategic ambition with attention to risk.
· Customer Orientation – builds trust, anticipates partner needs, works with agility, delivers value to partners.
· Commercial Acumen – skilled in complex negotiations, high levels of financially literacy, focused on sustainable commercial growth.
· Execution excellence – translate partnership opportunities into actionable plans that deliver measurable results, with a strong attention to detail.
· Leadership & Influence – motivates, provides clear direction and build effective working relationships in a matrix managed, partnership structured operating model.
· Communication – translates complexity into clear narrative, compelling storyteller, adapts style to target audiences.
Reporting to:
Executive Director of Innovation & Commercial Partnerships, Health Innovation South West
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.
This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.
You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.
What makes this opportunity different
This role offers more than traditional database administration.
Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.
You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.
What you’ll be doing
You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:
- Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
- Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
- Delivering clear training, guidance and practical support to CRM users
- Managing data imports, cleansing, audits and database administration
- Monitoring data quality and improving how supporter information is recorded
- Working with stakeholders to understand their needs and improve systems and processes
About you
You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.
You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.
You’ll bring:
- Proven ability to learn new systems quickly and develop advanced knowledge
- Strong data manipulation skills using Excel, Access or comparable tools
- Highly developed problem-solving skills
- The ability to investigate data or system issues methodically
- Experience managing several stakeholders and competing requirements
- The ability to draw out requirements and translate them into practical improvements
- Strong communication skills and the ability to explain technical information clearly
- A proactive approach and a high level of initiative
It would be helpful, but not essential, if you have
- Experience of working within a charity
- Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
- Experience using ImportOmatic or a similar data import tool
- Experience designing and delivering systems training
- Experience creating user guidance or process documentation
- Experience supporting CRM adoption or system change
Benefits:
- Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
- 27 days’ annual leave plus bank holidays, rising to 29 days after five years
- A contributory pension scheme with employer contributions of up to 6%
- Life insurance for eligible pension scheme members
- Enhanced maternity and adoption leave and pay
- Employee assistance and confidential counselling services
- Flexible working options
- Subsidised on-site canteens
- A bright, modern Chelsea office close to South Kensington station
- The technology and equipment needed to work effectively from home
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Contract: Permanent, hybrid 35 hours per week
Salary: £35,426 - £38,093 per annum
Location: Burford, Oxfordshire, OX18 4PF
Closing date: Thursday 1st October 2026
We’re recruiting a Data Compliance Officer! You’ll be joining our Data & Insights team and be our data compliance subject matter expert (SME) in support of the successful delivery of the Blue Cross Data Strategy. In this position you will help us continue cultivating a data-driven culture across our organisation, building a charity-wide community focused on data. This is a hybrid role and you must be able to work from our Burford office in Oxfordshire twice a week.
More about the role
We are looking for a Data Compliance Officer to join our Data & Insights team within Information Services, working in close collaboration with our Head of Legal and Data Protection (DPO). In this role, you will be the day to day subject matter expert ensuring our data practices, marketing activities, and fundraising operations are compliant, robust, and aligned with current regulation. If you want to use your regulatory knowledge in a supportive, purpose-driven environment, this is a great opportunity to make a real impact.
This role focuses on delivering clear, practical compliance guidance across the charity rather than taking a theoretical or box-ticking approach. You will act as the go to contact for advice on the Direct Marketing Association (DMA) code, PECR, and HMRC Gift Aid compliance, while supporting the DPO to maintain alignment with the UK GDPR, Data Protection Act 2018, and the Data (Use and Access) Act 2025. Your day to day work will range from assisting with Subject Access Requests and data incident responses to reviewing targeted communications, ensuring valid permission statements are in place, and auditing third-party supplier standards.
You will collaborate closely with marketing, fundraising, and digital project teams to understand their goals and help them design compliant, effective processes from the start. Working alongside colleagues in Information Services, you will help develop data quality KPIs, establish standard operating procedures, and identify areas for automation and process improvement. You will also have the opportunity to advise on emerging challenges, including the responsible and transparent use of data in Artificial Intelligence, and deliver straightforward training and guidance that helps colleagues handle data with confidence.
This is a hybrid role and you must be able to work from our Burford office in Oxfordshire twice a week.
About you
You have a solid foundation in data protection and direct marketing regulations, with a knack for translating complex legal rules into simple, practical advice that colleagues can readily apply. You take an analytical, considered approach to your work and feel comfortable balancing multiple projects, queries, and statutory deadlines without losing sight of detail.
Collaboration is key to how you work. Rather than simply highlighting obstacles, you enjoy working alongside different teams to find workable solutions that achieve their objectives while keeping the organisation fully compliant. You bring sound judgment, the confidence to escalate risks when necessary, and strong communication skills that allow you to build positive working relationships across all levels of the charity.
Essential Qualifications, Skills, and Experience
- In-depth working knowledge of Direct Marketing Association code (DMA) and Privacy and Electronic Communications Regulations (PECR)
- A good working knowledge of UK GDPR, experience in the practical application of UK GDPR principles and effective monitoring of compliance, including Subject Access Requests and Data Privacy Impact Assessments
- Excellent interpersonal skills, with the ability to explain complex issues clearly and calmly to non-experts
- Ability to work with diverse personalities and different perspectives to find common ground and influence positive outcomes
- Possess the confidence and integrity to highlight and escalate risks.
- Possess strong attention to detail.
- Ability to demonstrate understanding of and application of our Blue Cross values
Desirable Qualifications, Skills, and Experience
- Practical experience of fundraising, marketing, and income generation
- Demonstrable awareness of Gift Aid and the requirements for HMRC compliance
- Experience of working in a not-for-profit environment
- Good working knowledge and understanding of risk management
- Experience of being part of a project team
How to apply
Click the apply button below and complete the online application process before the closing date.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Data, Risk and Compliance Officer will coordinate Muslim Aid’s organisational approach to data protection, risk management, compliance and assurance coordination. The role will provide oversight of key registers, trackers, records, reports and action plans, including the corporate risk register, compliance obligations register, policy review schedule, data protection records, information-rights requests, breach records, audit action trackers and assurance follow-up.
The postholder will work directly with the COO, leadership team and functional owners across the organisation to strengthen governance, ensure risks and compliance actions are actively managed, support timely escalation and drive continuous improvement in organisational controls and accountability.
The postholder will own coordination, tracking, records, follow-up and administrative support for these areas, while supporting senior colleagues with design, judgement, quality assurance and insight.
About the Role:
- Maintain the corporate risk register and ensure risks, controls, actions, owners and deadlines are kept up to date.
- Gather regular updates from functional owners and support teams to articulate and record risks clearly and consistently.
- Maintain the compliance obligations register, policy review schedule and evidence of compliance activity.
- Work with departments to record legal, regulatory, donor, funding agreement, data protection and internal policy requirements.
- Maintain data protection policies, procedures, templates, records of processing activities (ROPAs), data-flow records and information asset registers.
- Prepare regular reports, exception reports, committee updates, action summaries and briefing notes on risk, compliance, data protection, audit actions and overdue matters.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
This role operates on a hybrid working basis, with a current requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.
To be successful in this role, you will need:
- Law degree, equivalent legal qualification or equivalent experience in legal, compliance or regulatory matters.
- Significant experience in data protection, risk, compliance, governance, assurance or a related area, including responsibility for improving organisational processes and controls.
- Experience managing risk registers, compliance trackers, policy schedules, action logs and organisational records, with responsibility for quality, timeliness and escalation.
- Strong organisational and coordination skills, with the ability to prioritise competing demands, oversee several trackers, manage deadlines and deliver high-quality reports.
- Ability to influence and follow up actions firmly and professionally, make sound judgements, identify issues requiring escalation and handle sensitive information with discretion.
- Ability to write clear reports, updates, guidance, action summaries and recommendations for managers, the Leadership Team, committees and the Board..
Why you should apply:
Join Muslim Aid as our Data, Risk & Compliance Officer and play a key role in strengthening our approach to data protection, risk management, compliance and organisational assurance. Working closely with the COO, Leadership Team and colleagues across the organisation, you’ll help ensure key risks, compliance obligations and data protection responsibilities are effectively monitored, managed and addressed. You’ll oversee essential registers, records and action plans, support audit and assurance activity, and help strengthen organisational controls and accountability. If you’re passionate about good governance, effective risk management and using robust processes to drive continuous improvement, we would love to hear from you.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working – 2/3 days per week in the office
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time Off in Lieu (TOIL)
- Pension scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Pre-employment Checks:
Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (SEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopts a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:
- Satisfactory professional references, including safeguarding-specific enquiries.
- A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
- A review of right-to-work documentation for the country in which the role is based.
We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age.
Only shortlisted candidates will be contacted. Applications will be accepted until the closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lord’s Taverners
The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond.
We are now seeking an energetic team player to join the People and Programmes directorate. You will play a collaborative role in strengthening how data is collected, governed, analysed and communicated. This is a fixed term contract until 30 September 2027 and is available as an immediate start for the right candidate.
The Role
The Data and Insight Co-ordinator will enable Lord’s Taverners to make confident, evidence-led decisions by transforming programme and organisational data into meaningful insight; developing accessible reporting and dashboards; and work across teams and delivery partners to improve data quality, demonstrate impact and support continuous improvement, sustainable growth and strategic priorities.
About You
You will be an organised, proactive and people focused individual who enjoys supporting others, producing accurate records and has a keen eye for detail. You’ll bring strong communication skills, confidence managing key information, and a positive, can‑do approach to working as part of a busy team.
You will bring:
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Strong knowledge and understanding of data administration and ability to produce high-quality outputs.
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Strong knowledge and understanding of data management systems and strong numerical skills.
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Strong data digital technology capability (preferable Upshot and Power BI) with growing adoption of AI capabilities
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Ability to design effective and easily interpreted data dashboards.
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Ability to train others in an easy to understand and engaging environment.
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Ability to understand and interpret data problems and find and implement solutions.
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Understanding of data governance practices and policies.
At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact,inclusionand opportunity for young people.
Above all, youwill be motivated by our mission and aligned with our values:We Include, We Inspire, We Empower.
Safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need todiscloseyouth cautions or any protected convictions or cautions.
As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates.
Benefits
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25 days annual leave + Bank Holidays
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Fiveadditionaldays between Christmas and New Year
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6% pension contribution
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Group income protection
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Critical illness cover
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Life assurance
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Health Cash Plan
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Enhanced maternity and paternity pay
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Employee Assistance Programme
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Two volunteering days
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Birthday day off
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Season ticket loan
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Flexible working
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Wellbeing plan
Application Instructions
Please read the application instructions carefully and completely.
Please submit your CV, and a written response (maximum 350 words) to the following question:
“Please describe a time when you had to translate complex, technical data into a simple, compelling story for a non-technical audience. What communication format or visual tools did you choose, and what challenges did you have to overcome?”
We will not accept applications that do not complete this task, or applications that upload a cover note in place of the required written response.
Please upload your written response where the application form asks for a cover note.
Key Dates
Applications open: Tuesday 15th September 2026
Application deadline: Sunday 27th September 2026
Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified.
First Round - Interviews scheduled: Friday 2nd October 2026
Second Round - Interviews scheduled: Friday 9th October 2026
Interview Process
First Stage (Online)
The first stage will take place online and will last 45 minutes in total. The session will include:
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20-minute (max) task/activity
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25-minute debrief and questions with the hiring managers
Second Stage (In Person)
Shortlisted candidates who progress to second stage will be invited to a 60-minute in person interview, comprising:
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45 minutes of competency-based questions
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15 minutes for further conversation about the role
Interview questions will be shared with shortlisted candidates in advance to support preparation.
Accessibility
We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate.
Deliver high quality cricket programmes that will empower young people facing inequality to make positive choices, improve their health and wellbeing
Hours: 37 per week (part timemin 25 hours considered)
Bradford and Airedale Citizens Advice & Law Centre is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high-quality advice face to face and over the phone.
Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets and experiencing personal debt. Our teams provide support and empower vulnerable clients to manage their income, maximise income and assess their best strategies and options to address debt issues long-term.
Join our Team!
We're looking for a curious and analytical Business Analyst to join our team and help us understand how our services work, where they can work better, and how technology and data can support the tens of thousands of people who come to us for help each year.
About the Role
To lead the development and continuous improvement of the organisation’s data, insight and reporting systems, ensuring that information is used effectively to improve services, demonstrate impact and support strategic decision-making.
As our Data, Insight and Development Lead, you will work alongside operational colleagues, management and development teams, the postholder will combine data analysis with business analysis and service improvement. They will work with colleagues, partners and other stakeholders to understand
needs, map processes, identify problems and opportunities, and define practical requirements before new systems, tools or ways of working are developed.
The role will turn information from case management, telephony, digital and other systems into clear, accessible reports, dashboards and insights. These will help staff, managers, trustees, funders, commissioners, Citizens Advice and external partners understand service performance, client outcomes, emerging needs, risks, gaps and opportunities.
The postholder will act as a bridge between operational teams and developers, ensuring that technology and data solutions address genuine user and organisational needs. They will support improvement projects from discovery through to delivery, including consultation, requirements gathering, testing, documentation, implementation and evaluation, helping new ways of working become embedded and effective.
Other organisations may call this role Business Analyst, Business Improvement Officer, Insight & Improvement Analyst, Service Design Analyst, or Systems Analyst.
The role will also strengthen the organisation’s Research and Campaigns work by identifying emerging issues affecting clients and producing robust evidence to influence local and national policy.
Through this work, the postholder will help establish data as a strategic organisational asset and promote a culture of curiosity, collaboration, continuous improvement, evidence-based decision-making and organisational learning.
Closing date:- 9.00 am 5th October 2026
Interview date:- Monday 19th October 2026 (in person)
Salary: £34,000 FTE (£20,400 actual salary)
Contract: Permanent, part-time, 0.6 FTE
Hours: 21 hours per week with flexibility as to how these are worked subject to business need and prior agreement
Location: Hybrid, with regular attendance at our central London office (40%)
Reporting to: Head of Policy and Advocacy
Help shape public understanding of data and evidence
We are looking for an experienced and proactive Press and Communications Officer to help raise the profile of the RSS, secure media coverage for our work, and ensure our expertise reaches policymakers, journalists and the wider public.
This is an exciting opportunity for a communications professional who enjoys translating complex topics into compelling stories and wants to contribute to evidence-informed public debate.
About the role
As Press and Communications Officer, you will lead and coordinate media and communications activity across the Society's policy, advocacy and public engagement work. You will build relationships with journalists, identify opportunities to showcase RSS expertise, support media-facing spokespeople, and deliver communications campaigns that enhance our influence and reputation.
You'll work across a wide range of issues, helping to explain the role of data, statistics and evidence in public life while ensuring the RSS is recognised as a trusted and authoritative voice.
Key responsibilities include:
- Developing and delivering communications campaigns and media plans.
- Generating positive media coverage and building strong relationships with journalists.
- Drafting press releases, statements, briefings and opinion pieces.
- Managing media enquiries and supporting RSS spokespeople.
- Creating and scheduling social media content.
- Identifying opportunities to contribute RSS expertise to current public debates.
- Monitoring and evaluating media coverage and communications impact.
- Supporting the development of a diverse network of expert ambassadors and spokespeople.
About you
We're looking for someone who combines excellent communications skills with a strong news sense and a passion for making complex information accessible.
You will have:
- At least two years' experience in communications, press, public affairs or media relations.
- A strong track record of securing media coverage and building media relationships.
- Experience creating high-quality communications content, including press releases and social media content.
- Experience planning and delivering communications campaigns.
- Excellent writing and editing skills.
- Strong organisational and project management abilities.
- Confidence working with senior stakeholders and subject matter experts.
- The ability to explain complex issues clearly to non-specialist audiences.
Experience in a membership organisation, charity, professional body, learned society, or policy-focused organisation would be advantageous, as would an interest in research, evidence, data or public policy.
Why join us?
At the RSS, you'll be part of a friendly and collaborative team committed to improving the use of data and evidence across society. We offer:
- Generous pension scheme with employer contributions of up to 10%.
- 25 days annual leave plus bank holidays and Christmas closure (pro rata).
- Hybrid and flexible working arrangements.
- Training and development opportunities.
- Cycle-to-work scheme.
- Season ticket loan.
- Employee Assistance Programme.
Apply now
If you're an enthusiastic communications professional looking to make a meaningful impact through evidence, data and public engagement, we'd love to hear from you.
Join us in helping ensure that statistics and evidence are at the heart of understanding and decision-making.
1) Send us your CV
2) Send us a supporting statement that tells us:
- Why are you interested in the role and why you want to work for the RSS (200 words)
- What are the three key ways in which you meet the person specification. Please provide evidence from your experience to support your answer. (500 words)
3) Read our position paper, AI is Statistics. What do you think is the strongest media angle? Which outlets and journalists would you prioritise? Describe how you would seek coverage. (300 words)
Founded in 1834, the RSS is one of the world’s most respected organisations championing the power of data to inform understanding.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As our Programmes Officer, you will play a key role in supporting grant partners, community engagement activities and effective grant and event administration. Working closely with colleagues, partners and local communities, you will help ensure our programmes are delivered through strong relationships, accurate records and high-quality administrative support. Your key responsibilities will include:
- Being responsible for the grants administration of 40 Regional Programme partners and grants made in Portsmouth, including ensuring due diligence across governance, finance and safeguarding.
- Providing a first point of contact for Regional Programme and local grant partners.
- Managing grant partnerships, ensuring due diligence is met across governance, finance and safeguarding.
- Supporting local grants, events and community engagement activities in Portsmouth.
- Building and maintaining effective relationships with partners, community stakeholders and voluntary sector organisations.
- Maintaining the grants database with accurate and up to date information.
If you are proactive, well organised and dependable, with strong organisational and administrative skills, and a connection to Portsmouth, we'd love to hear from you.
Empowering young people who face deep-rooted inequality to lead lasting change, by investing in their leadership, their communities, and their spaces.
The client requests no contact from agencies or media sales.
This vital role within the Landmark Trust’s fundraising team focuses on delivering excellent supporter engagement across the Landmark Friends, Lundy Friends and Marisco Club supporter schemes. You will manage the day-to-day administration of these groups with the highest standards of supporter care and deliver a programme of small events and communications to engage and retain these supporters. Working closely with the Development Manager (Patrons) and other colleagues in Development, you will also support the delivery of events for the Landmark Patrons, and other supporters as needed.
We are looking for someone who takes pride in giving high-quality customer service, with strong communication skills and a keen attention to detail. You will be comfortable speaking to supporters on the phone and at in-person at events, drafting personalised letters and emails, and managing various administrative tasks. While fundraising experience isn’t essential, you will bring experience of a customer-facing or supporter-focused role, excellent organisational skills and, ideally, of working with databases. An interest in the charity sector, and heritage in particular, would be an advantage.
This is a varied and hands-on role, ideal for someone looking to develop a career in fundraising and supporter engagement within a unique heritage organisation.
MAIN DUTIES AND RESPONSIBILITIES
Supporter engagement, stewardship and recruitment
- Deliver excellent supporter care, responding to enquiries, welcoming new Friends and Lundy supporters and building relationships to ensure that all supporters feel valued and appreciated, and to grow and retain the Landmark and Lundy supporter base.
- Support donor stewardship activities, including drafting timely thank-you communications, responding to email and telephone enquiries, assisting with the production of regular newsletters, and impact stories.
- Work alongside the Development Manager (Patrons) to promote all the Landmark Trust’s supporter schemes to existing Landmark contacts and new audiences.
- Work alongside the Development Manager (Patrons) and the Lundy Managing Director on Lundy supporter recruitment, promoting the Lundy schemes to the islands’ visitors, followers, and new audiences.
Event coordination and delivery
- Work alongside the Development Manager (Patrons) to:
- coordinate the regular programme of online talks for all supporter schemes
- plan, coordinate and deliver the regular programme of in person events for Landmark Friends, including site visits to Landmark properties and other places of interest.
- Support the Development Manager (Patrons) with the delivery of the Patrons event programme.
- Work within the wider Development team to assist with the planning and delivery of other supporter events, as required e.g. during the fundraising phase of a project.
- Manage event logistics including invitations, RSVPs, guest lists, internal safety and briefing materials and liaising with venues.
- Represent the Landmark Trust, with other members of the Development team, at events.
Data management and administration
- Maintain accurate supporter records within the CRM system, ensuring that data held is accurate, up to date and in line with current best practice in the sector.
- Assist with reporting on fundraising performance and campaigns.
Communications
- Support the creation of engaging content for all supporter schemes across email, digital, and print channels.
- Work collaboratively with colleagues in the Marketing and Engagement teams to support social media posts and wider Landmark communications relating to the supporter schemes.
- Work collaboratively with colleagues in Marketing, and external agencies, as required, to produce the annual Landmark calendar.
General
- To work closely and harmoniously with colleagues in all respects
- To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.
- To appreciate, and work within, the organisation’s culture, values and behaviours.
- To conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.
- Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.
- All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.
- To undertake any other duties as may be reasonably required in the post.
The client requests no contact from agencies or media sales.
Could you be the next Chief Officer of Just Drop-In?
We're looking for an inspiring, values-driven leader to guide our much-loved charity in Macclesfield into its next chapter.
For 25 years, Just Drop-In has been a lifeline for young people 11–24yrs old across the north of Cheshire East. Every year, we support more than 1,000 children and young people through our Counselling, Mentoring, Wellbeing, and Parent Support Services — and the need has never been greater.
We're looking for someone who brings:
✅ Strong leadership experience
✅ Business awareness
✅ Safeguarding knowledge and experience
✅ Experience of working with children and young people and a genuine passion for helping them thrive
This is a rare opportunity to lead an organisation with deep roots in its community and a team that truly believes in its mission.
If this sounds like you — or someone you know — we'd love to hear from you.
Please see further information and how to apply by downloading the attached document or clicking redirect to recruiter.
#Hiring #ChiefOfficer #Charity #YouthWork #Macclesfield #NonProfit #Leadership #JobOpportunity
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation (LWF) continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 490,000 people and winning over £4bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK (CUK), our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
As the Data and Membership Officer for the Living Wage Foundation (LWF), you will play a pivotal role in supporting the smooth running of our internal processes and supporting our network of nearly 17,000 accredited Living Wage employers. Your responsibilities will span data management, customer service, finance administration, and team support. You will contribute to effective data management by supporting system updates, maintaining high-quality records on platforms such as Salesforce and ActOn, and generating reports for use by senior management.
Additionally, you will coordinate the administration and reconciliation of credit card payments and act as a liaison between the CUK Finance and LWF teams. In the area of customer service, you will manage our Employer support email inbox, respond to queries, and escalate complex issues as needed. You will also be responsible for updating internal systems, supporting merchandise and branding requests, and representing the Foundation in both written and verbal correspondence. Team support duties will include arranging logistics for team events, providing occasional administrative assistance to senior leadership, and ensuring internal handbooks and guidance remain current. Throughout all areas of your work, you will collaborate closely with colleagues across the LWF Team to ensure we meet the needs and expectations of our employer network and other key stakeholders.
Working as the Data and Membership Officer for the Living Wage Foundation, reporting to Senior Data and Insight Manager (LWF Operations and Insight team) your main responsibilities will include:
Project Management
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Support LWF team with good data management, reviewing employer pipeline numbers, reporting to Senior Management Team (SMT) when there are issues or delays.
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Clean employer data, escalating complex issues to relevant colleagues.
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Support the Senior Data and Insight Manager to maintain high-quality data across our systems, including Salesforce (CRM) and ActOn (marketing email platform).
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Support the Operations and Insight Team with testing and implementation of new systems and processes.
Learning and expertise
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Keep internal handbooks and guidance up to date with ways of working practices, systems and policies, working with the LWF team to consider and implement improvements to make LWF an efficient and positive place of work.
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Create and share basic reports from Salesforce for use by the team and SMT.
Communications
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Represent the Living Wage Foundation coherently in writing and verbally.
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Work collaboratively with the team and across Citizens UK to ensure that we are meeting the customer service expectations of our employer network and stakeholders.
Develop and manage external relationships
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Manage our Accreditation Inbox, including responding to simple accreditation or form questions, and escalating more complex questions where necessary in a timely and helpful manner.
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Update Moneypenny (LWF switchboard) on team changes, holidays etc. Receive and respond to general enquiries received through the switchboard.
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Support on Employer Merchandise and branding requests where required, ensuring timely delivery and clear correspondence.
Develop and manage internal relationships
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With Operations & Data Officer, support the LWF team to book items in and out of LWF merchandise library.
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Arrange logistics for LWF all staff Away Day.
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Provide Senior Leadership Team (SLT) with occasional administrative support including booking travel, rooms, and making purchases when necessary.
Income and resources
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Coordinate the administration and reconciliation of credit card payments.
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Liaise between CUK Finance team and LWF team, ensuring each team is updated on processes and working cross-team to ensure good communication.
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Administration of LWF Away Day budget.
Contribute towards Citizens UK’s strategic objectives
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Responsibility for delivering agreed areas of the Foundation’s work plan.
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Work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
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Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
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Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
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Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Professional certification in project management, administration, finance (D)
Experience
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Previous experience supporting data management and reporting, ideally using CRM systems such as Salesforce (E)
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Prior experience in customer service or stakeholder engagement (E)
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Experience working in a team-based office environment (E)
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Experience in finance administration, including credit card administration and budget management (E)
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Experience with cross-team liaison or project coordination (D)
Key skills and knowledge
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Strong organisational skills with the ability to manage multiple tasks and meet deadlines (E)
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Excellent written and verbal communication skills, with the ability to respond professionally to internal and external queries (E)
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Proficiency in Microsoft Office and familiarity with CRM and data management systems (E)
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Attention to detail and accuracy in handling financial and data-related tasks (E)
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Ability to produce and analyse basic reports (E)
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Understanding of confidentiality and data protection principles (E)
Personal qualities & values
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A proactive self-starter, able to work independently and take initiative (E)
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Collaborative and able to work effectively as part of a diverse team (E)
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Flexible and adaptable, willing to support a range of operational needs (E)
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Committed to the mission and values of the Living Wage Foundation and Citizens UK (E)
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Willingness to learn new systems and processes, and to support continuous improvement (E)
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Positive, professional attitude and commitment to high-quality service (E)
Interview date: 21-22 October 2026
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across London. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team.
About the role
As one of two key contacts for Sported groups across London,you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop.
Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area.
About You
Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change.
You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possess a working knowledge of Microsoft 365 and have experience of database management.
Apply to be part of our team
Benefits
Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference.
Act with Integrity. Champion Inclusion. Transform Together. Drive Change.
We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change.
Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.
The closing date for this role is 9am on 9th October 2026.
We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know.
Application Instructions
If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


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