Data protection administrator jobs in London
How's your job search on our site?
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
?
ABOUT THIS OPPORTUNITY
We are looking for a Data Protection Compliance Officer to join our central compliance team.
You will play a key role in supporting the Federation’s Data Protection Officer and the wider Central Data Protection Team. You will help ensure the organisation operates in full compliance with legal regulations, government guidelines, and best practice—making a real contribution to safeguarding data across the Federation.
?
MAIN AREAS OF RESPONSIBILITY
In this role, you will:
- Raise data protection awareness across the Federation
- Deliver, design and coordinate focused data protection awareness training, including analysing training needs
- Manage data incidents, ensuring swift containment, thorough severity analysis and accurate reporting
- Prepare targeted data protection communications for Data Champions
- Compile Data Protection Impact Assessments and Data Sharing Agreements
- Liaise with the Supply Management Team to conduct data protection due diligence on new third-party suppliers
- Monitor completion and maintain accurate records of Federation-wide “All Staff Data Protection Awareness Training"
- Capture and report data protection risks and related mitigating actions, as directed
- Carry out data protection monitoring and reviews across the Federation’s academies
- Maintain data protection compliance records
- Provide advice and guidance on data protection enquiries to academies and Head Office staff
- Support the Data Protection Compliance Manager and Data Protection Officer on Federation-wide initiatives and projects
- Coordinate the review and quality assurance of Federation policies and key documents—sending calling notices, liaising with relevant teams, and drafting policy update communications
- Coordinate a comprehensive suite of general compliance training for Head Office and academies
- Assist the Data Protection Officer with the management of Federation risk.
- Support the creation of the Main Trust Data Protection Board report & other compliance documentation
- Provide advice and guidance on general compliance enquiries to academies and Shared Services staff
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- A graduate-level education (or relevant experience/qualifications in lieu of a degree)
- A good working knowledge of Microsoft 365 applications
- Working knowledge of the UK GDPR, Data Protection Act 2018 and the Data Use & Access Act 2025, including practical implementation
- Previous experience in education management, compliance, or data protection.
- Project management experience
- Experience working in a professional, high-paced environment
- Strong written and verbal communication skills, with excellent interpersonal abilities
- Excellent administrative skills and exceptional attention to detail, including proofreading
For a full job description and person specification, please download the Job Pack.
?
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
?
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Development Administrator will play a vital role in supporting the Director of Fundraising across corporate partnerships, philanthropy and special events.
The successful candidate will provide high-quality administrative and project support whilst also developing skills in copy writing, marketing, events, stewardship, prospect development and fundraising strategy. The role offers valuable exposure to senior stakeholders, donors, and wider organisational projects.
This is an exciting opportunity for someone who is hard-working, enthusiastic, keen to learn and passionate about pursuing a career in fundraising, working work with a driven team in a small, but impactful and growing charity to improve the lives of young carers and patients.
Our mission is to inspire and empowers young people with caring responsibilties and/or chronic health conditions to reach their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this ever changing world, Which? is dedicated to making life simpler, fairer and safer for people by raising awareness of consumer issues, challenging businesses and policymakers to make things better, as well as providing direct help to everyone.
We need a passionate and enthusiastic Senior Mobilisation Communication Executive with CRM experience to plan and coordinate communications for key campaigning activity and projects, as well as delivering content that helps keep our supporter base updated and engaged.
They will be confident in mobilising and managing cross organisational teams to effectively deliver communications to achieve our campaign objectives, and have a can-do attitude while constantly innovating, trialling, measuring and learning.
Key responsibilities include:
- Develop, build and test personalised and relevant content and journeys that help deliver our supporter audience strategy, including all types of actions and engagement tactics that work towards fostering a more active and powerful audience base.
- Planning and coordinating the delivery of through the line marketing communications activity and projects that help deliver our impact/advocacy targets.
- Managing multiple stakeholders, presenting plans and engaging with senior stakeholders.
- Monitoring and evaluating activity, feeding insights into the campaign planning process and to senior level staff.
- Develop, deliver and test new initiatives that support our impact and engagement goals.
- Write engaging copy and develop high quality campaign materials designed to acquire, engage and retain our campaign audience.
About you:
We're looking for a confident individual with the ability to build effective and supportive cross-organisational working relationships, proactively identifying and driving forward new opportunities. As our Senior Mobilisation Communications Executive you'll also need:
- Experience planning and coordinating a multi-channel advocacy or marketing campaign.
- Experience mobilising groups of people to help influence decision makers.
- A solid understanding of audience engagement through email.
- Strong analytical skills and an inquisitive mind - a record of using data to deliver better campaigns and communications.
- Creative copywriting skills and a strong all round communicator.
- A positive attitude and proactive approach to projects, with an eagerness to develop, learn and take on challenges.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.
ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.
Key Responsibilities
- Coordinate referrals, assessments, and service allocation
- Organise groups, drop-ins, and community activities
- Support delivery of counselling and advocacy services
- Manage schedules, bookings, venues, and online sessions
- Handle enquiries, inboxes, and appointment coordination
- Maintain accurate records and support reporting (GDPR compliant)
- Support service users with access, adjustments, and signposting
- Liaise with staff, volunteers, and external partners
- Monitor capacity and escalate risks or issues
About You
Essential
- Experience in administration, coordination, or similar role
- Experience in community, voluntary, health, or social care settings
- Understanding of autistic/neurodivergent needs
- Strong organisation and communication skills
- Confident IT skills (databases, email, online platforms)
- Commitment to inclusive, person-centred practice
Desirable
- Lived experience of autism
- Experience coordinating groups or supporting volunteers
- Knowledge of local services
Additional Information
- Community-based role with some evening/weekend work (with notice)
- Training and development provided
Please submit a CV and cover letter.
Location: London Diocesan House, Causton Street with flexibility to work from other areas
Hours: 24 hours per week (can be spread over 3 or 4 days)
Salary: £22, 264 (FTE £32,468)
Closing date: 17 April 2026
Interview date: 30 April 2026 (in-person)
The Diocese of London is looking to appoint a Ministry Administrator to support the Area Director of Ministry and the wider Stepney Area team.
Job Summary
This is a key role for someone with strong administrative skills, good judgement and a heart for supporting the work of the Church. The postholder will help provide the careful, dependable and confidential support needed for clergy discernment, development and training across the Stepney Area. The job description describes the role as providing comprehensive executive and operational support, requiring a high level of organisation, discretion, confidentiality and attention to detail.
This is an opportunity to make a valuable contribution behind the scenes to the life and ministry of the Diocese. The successful candidate will help to ensure that important processes are carried out smoothly, professionally and with care.
Job responsibilities
This is an opportunity to make a valuable contribution behind the scenes to the life and ministry of the Diocese. The successful candidate will help to ensure that important processes are carried out smoothly, professionally and with care. This includes:
• Supporting the Area Director of Ministry with day-to-day administration, communications and diary management
• Coordinating aspects of the ordination discernment process and maintaining accurate confidential records
• Liaising with clergy, candidates and other colleagues in a professional and welcoming way
• Supporting clergy development processes, training events and meetings
• Helping maintain well organised digital systems and administrative workflows
The role also includes support for records and data management, clergy development administration, occasional financial administration and event coordination.
Person Specification
- Highly organised and attentive to detail
- Able to handle confidential information with care and accuracy
- Proactive, dependable and able to work with initiative
- A thoughtful and professional communicator
- Confident using Microsoft 365 and other digital systems
- Willing to work flexibly when needed
- In sympathy with the Christian faith and, ideally, familiar with the life and structures of the Church of England, or willing to grow in that understanding
· Right to work in the UK
· The person will not require a basic DBS check
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YES care about young people's mental health, sexual health and wellbeing.
As our Administrator you will provide efficient, organised, and confidential administrative support to ensure the smooth running of YES’s services and operations.
This role will support service delivery with record keeping, data entry, reporting preparation, supporting counselling records on the database, web and social media update assistance and enquiries from young people and referrers.
If you are an organised and efficient administrator who would thrive in a varied role, we want to hear from you.
YES believes that all young people should have access to the mental health support they need, whenever they need it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Directors of Public Health (ADPH) is the representative body for Directors of Public Health in the UK with a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.
We are seeking a highly organised and proactive Administrator to play a central role in supporting the delivery of ADPH projects, networks, and events across the UK. This position is key to ensuring that all activity is recorded accurately, systems run smoothly, and members receive an exceptional level of support. Working closely with programme leads, you will contribute to the development and delivery of work programmes, maintain the membership database, and assist in the upkeep of internal systems.
You will work across the team to help plan, deliver, and evaluate projects, carrying out background research, analysing data, and coordinating smaller pieces of work independently. The role also involves organising meetings and events, both online and in person, facilitating smooth delivery and taking accurate minutes
A significant part of the role includes supporting our internal systems, particularly Salesforce and MS365. You will be expected to maintain user guides, support online member platforms, and help gather feedback to drive system improvements. Alongside this, you will contribute to internal and external communications, maintain data tracking for KPI reporting, and support ADPH’s regional networks.
This role requires excellent communication skills, strong attention to detail, and the ability to work independently as well as collaboratively. You should be confident using Microsoft Office applications and be experienced in administrative work with a positive attitude and willingness to learn
All applications must be accompanied by a covering letter outlining why you believe you are suitable for the role to be considered for interview.
The Association operates a hybrid working model and candidates are welcome from across the UK, however attendance at regular monthly meetings in London will be required, further details are available by contacting as below ahead of any application if required.
Closing date Thursday 30th April, 12 moon.
The client requests no contact from agencies or media sales.
Join us and help transform lives.
We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives. This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.
As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care. A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.
Please refer to the job description for further information.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
First interviews: 27 April 2026
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
JOB TITLE: Senior Administrator Maternity Cover
SALARY: £16,666 pro-rata per annum (£25,000 FTE)
LOCATION: Homebase
HOURS: Part-time (25 hrs/week) Flexible working.
CONTRACT: 6-month Fixed-Terms Contract Maternity Cover
We are seeking a highly organised and systems-savvy Senior Administrator to play a key role in ensuring the smooth operation of our programmes, systems, and records. This role is particularly well suited to someone who enjoys working closely with data, systems, and processes, and takes pride in maintaining accurate, well-structured records that help teams run efficiently.
A significant part of the role involves working with databases, spreadsheets, and CRM systems, so confidence using Excel (including formulas and data management) is essential. You will be comfortable navigating multiple digital systems and able to quickly learn new platforms, while maintaining high standards of data accuracy and organisation. Experience working with CRMs such as ImpactED, Beacon, Salesforce, or Blackbaud would be advantageous.
You will be confident working across Microsoft Office 365 beyond Outlook, using tools such as SharePoint, Teams channels, and collaborative data systems to manage information and keep records up to date. The role requires someone who is methodical, detail-oriented, and proactive in keeping systems organised and information accessible.
This is a 6-month maternity cover position, expected to run from June through November, with the possibility of extension depending on organisational needs and circumstances.
You will play a key role in ensuring the smooth coordination of our administrative, data management, and operational processes. Joining a highly motivated and committed team of home-based colleagues who are passionate about improving the lives of young people through our specialist youth programmes, you will help ensure that the systems, records, and processes behind our work run efficiently and reliably.
Your role will focus on maintaining and managing organisational systems and records, supporting programme delivery, and ensuring accurate and up-to-date data across our CRM and impact tracking platforms. You will sit within the operations team and coordinate key operational processes including volunteer and recruitment administration, liaising with external providers, and supporting the logistics and record-keeping of IT equipment and other programme resources. The role also includes general administration, coordination, and governance support to help keep the organisation running smoothly.
You will be self-motivated and comfortable working remotely while staying closely connected with a collaborative team. Strong organisational skills, attention to detail, and clear communication will enable you to manage competing priorities while maintaining a high level of accuracy and professionalism.
We welcome applicants whatever your stage in life. If you are returning to the workforce after a period away, or seeking a change of pace, we encourage you to get in touch. Across the team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team, one that makes better decisions, drives innovation, and delivers better outcomes for our young people.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
-
Flexible working
-
Enhanced annual leave
-
Homeworking allowance
-
Occupational pension scheme
-
Occupational sickness scheme
-
Special paid leave provision
-
Enhance Maternity Leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date: Sunday 19th April 2026 at 23:59.We have received a high level of interest in this role and may close the advert earlier than planned. If you are considering applying, we would encourage you to do so at your earliest opportunity.
Interviews (provisional dates):
-
First-round online interviews Friday 24th April 2026,
-
Final round online interview Tuesday 28th April 2026 + Task
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
The client requests no contact from agencies or media sales.
PCS is looking for effective and enthusiastic Member Response Team Administrators with experience of working in a busy customer-focused environment. As a Member Response Team Administrator, you will be the main point of contact for PCS members and union representatives seeking advice and guidance.
Our Member Response Team Administrators provide efficient office and administrative support, engaging with members, representatives and colleagues through various communication channels including phone and email, encouraging member retention and supporting the PCS ethos as an organising union.
Salary and Location
- Band 2, London Spine points 38-34
- London Salary: £39,911 p.a. rising to £44,466 p.a.
- Based: Clapham. Hybrid working, a minimum of 2 days per week will be required in the office. (During the induction period we expect staff to be in the office full time.)
Successful candidates for the Member Response Team Administrator will be able to demonstrate:
- Experience of providing information and advice to members or customers enquiries
- Maintaining accurate records and extracting data in a CRM database such as Salesforce
- Efficient administrative support for events and meetings
- Effective written and oral communication skills
The main duties of the Member Response Team Administrator role include:
- Providing timely and sensitive support for our members enquiries through a variety of communication channels
- Maintaining accurate and up to date records in our Salesforce database
- Efficient administrative support for conferences, ballots and other activities
The Member Response Team Administrator role operates on a hybrid working basis, with flexibility to work from home outside of peak periods. Due to key operational and democratic activity, attendance in the office is required daily from February to April each year, with additional in-office periods as needed. Outside of these times, hybrid working arrangements will apply in line with team requirements.
Employer Benefits
You will have access to a generous package of staff benefits including: -
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
Closing date: at 12 midday on Thursday 16 April 2026.
Applications must be received by the closing date and time specified.
Interviews will be held in person at PCS Clapham: Tuesday 12 May 2026 & Wednesday 13 May 2026
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0626
Grade: Band 2, London
Salary:
Spine points 38-34
Starting salary £39,911 p.a. rising to £44,466 p.a.
Location: PCS Clapham
Purpose of the job:
As part of the support team, to assist in building union strength and health by providing office and administrative support to specialist and operational staff, in line with the PCS ethos as an organising union.
Responsible to: Member Response Team Leader
Responsible for: Not applicable
Contacts
External:
PCS Union Representatives, Members, Employer and Government Departments, Employees of other trade unions, Suppliers, Legal and other advisors, Media, other external contacts
Internal:
PCS staff and officials, Bargaining, Organising, Campaigning, Balloting, Finance and other internal departments
Main duties and responsibilities
1. Member Support
- Engage with members, representatives and colleagues through various communication channels including phone and email
- Provide a willingness to adapt to new channels coming onboard and new technologies
- Conduct research to provide information and have a good level of knowledge to support our members
- Signposting on the range of membership benefits PCS offers
- Process and assess benefit claims in line with policy
- Support members to access assistance from local reps within the PCS activist structure
- Liaise with lay officials and colleagues to identify and take ownership of resolving any issues within the local bargaining areas
- Support PCSs goal of member retention
- Ensure cases allocated via CRM, and cloud-based calls are worked effectively and efficiently
- Work with the Team Leader to resolve and escalate members queries via the case management system
2. Telephony Support
- Use cloud-based telephony service for inbound and outbound calls
- Provide prompt and accurate call back advisory role
- Provide a rapid response service to enquires from PCS representatives and members
3. Maintain CRM database
- Use Salesforce based CRM to create and amend membership records
- Ensure information security and Data Protection by maintaining good practice for GDPR/DPA compliance
- Update payment records of members in a timely fashion. Identify and address any issues which may arise with external payroll teams
- Update, maintain and restructure activists, branch, group and employer information
- Support members, lay officials and colleagues to access digital channels to promote self-service maintenance of the database
- Ensure all union policies are adhered to, with particular reference to subscription policy
4. Office Support
- Full range of clerical and office administrative support
- Use Microsoft Office suite including Word, Excel, Outlook, SharePoint, email, internet and intranet to carry out day to day duties
- Arrange for and distribute newsletters, circulars, etc
- Send, receive and deal with correspondence and electronic mail
- Set up and maintain computerised databases, spreadsheets, etc
- Maintain efficient filing systems (shared and individual), both paper-based and electronic
- Undertake routine day to day tasks
- Actively manage the Support Services mailboxes
5. Meetings, Conference, Election, Ballot and Events Arrangements
- Draft agendas and supporting documents, prepare materials, collate and distribute for meetings, conferences, events and training courses according to relevant timetables
- Attend meetings, conferences, etc and produce accurate records in a timely manner
- Follow up action points where appropriate
- Liaise with operational staff, specialists and elected representatives on diaries
- Arrange meetings and book rooms, refreshments, travel arrangements and accommodation where appropriate
- Liaise with external organisations to secure information, materials, and to confirm attendance of speakers, etc
- Deal with expenses claim forms and other costs arising from meetings, and conferences where appropriate
- Ensure all accessibility and equal opportunities matters are established and are met
- Assist with the administration of group events including conferences and elections
- Assist with the administration of national and group ballots, elections in line with legal, rule and policy requirements
- Ensure that the Unions systems and procedures are protected against electoral and balloting malpractice or unfairness
6. Teamwork
- Provide feedback on improvements required to CRM systems to aid the development of new technologies and working methods within the department
- Maintain confidentiality of sensitive issues at all times
- Provide assistance to members of the team through support, guidance and training
- Attend and participate in team meetings
- Draft/update information required for the team
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy and adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
- Willing to work outside normal office hours and location subject to personal circumstances, and advance notice
Person Specification: MEMBER RESPONSE TEAM ADMINISTRATOR
Ref: 0626
Date: March 2026
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a member or customer-focused role providing information and advice in writing and over the telephone
- Maintaining and updating accurate database records
- Organising events/meetings internally and externally
TRAINING
- (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
KNOWLEDGE
- Preferred knowledge of Salesforce
- Impact and use of digital and IT applications, including Word, Excel, Outlook, SharePoint, email, internet and intranet
- Knowledge and understanding of trade unions and work of the public sector
SKILLS
- Ability to organise and prioritise multiple tasks to meet deadlines and agreed service levels
- Ability to extract, manipulate and handle numerical and categorical data
- Communicate effectively orally and in writing
- Ability to handle sensitive situations effectively
- Ability to handle confidential information
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Land Trust secures permanent affordable workspace in London for artists and creatives. We connect property developers, government authorities and studio providers forging valuable new collaborations, facilitating placemaking and actively participating in the development of policy in both the property and arts sectors.
Founded by the Mayor of London with expertise from Outset Contemporary Art Fund, and additional funding from Arts Council England and Bloomberg Philanthropies, we use our extensive knowledge of how the property and arts sectors interact to provide a way for donors, developers and investors to contribute to arts and culture at a systemic, infrastructure level.
We measure our impact in terms of community interaction, social benefit, wellbeing and employment; engaging expert studio providers for day-to-day management.
We are actively seeking funding from new donors and long-term partnerships with property owners that will lead to more stable space for arts and culture, improving the opportunities for creative practises to thrive and for communities to become more connected. In return we contribute to place making and community cohesion.
We are a small team with big ambitions seeking an experienced and motivated finance director who will work closely with the Chief Executive Officer and other members of the team to ensure that the Creative Land Trust works efficiently and effectively, making the best use of all its assets. The post holder will manage and have responsibility for the oversight of financial systems, reporting and analysis, as well as acting as Company Secretary and leading the delivery of good governance. This is a senior role and the post holder will have influence at trustee and team levels.
The client requests no contact from agencies or media sales.
-
Salary: £50,331 gross per annum
-
Location: London
-
Contract Type: Indefinite
-
Hours: Full Time
-
First Interview Dates: Monday 13 April 2026
At ClientEarth, we use the power of the law to protect our planet. We are hiring an experienced Database and Insights Manager to lead our External Affairs Operations department’s data strategy, governance, reporting, and insight development to enable the External Affairs team to deliver its strategic objectives effectively and efficiently.
Meet your Manager
In this role, you will report to Ali Burr, ClientEarth’s Global Operations Lead (External Affairs). With over 10 years of international experience across higher education, international NGOs, and mission-driven organisations. Ali leads ClientEarth’s External Affairs Operations Teams, who work across the fundraising and communications teams to strengthen organisational efficiency, governance, and compliance, and to support teams in scaling their impact.
Before joining ClientEarth, Ali held senior operational roles in both international environmental rights organisations and NGOs.
Key Responsibilities
- Lead the management and continuous development of ClientEarth’s (CRM), overseeing supplier relationships and ensuring effective system performance.
- Oversee data management workflows across the External Affairs Department, ensuring accuracy, consistency and high data quality standards.
- Produce and enhance monthly insight reports, KPI dashboards, performance analysis, forecasts and audience insights to inform decision-making.
- Oversee regular data hygiene, reconciliation of CRM and Finance systems, and support audit requirements.
- Oversee, review and, as appropriate, sign–off on the work of line managed staff
See the job description (below) for a full list of duties for this role.
Skills, Knowledge and Expertise
- Significant experience in information and contact management in CRMs, ideally Raiser’s Edge (essential)
- Significant experience in designing and delivering KPI reporting, dashboards and data analysis to support income forecasting, performance monitoring and strategic planning (essential).
- Experience of working with finance teams and a strong working knowledge of financial processes including gift administration, income tracking, reconciliation and reporting (essential)
- Experience developing and integrating third party platforms (e.g API integrations, or tools like ImportOmatic, Importacular, Power Automate) with CRM systems. (essential)
- Experience of managing a small team or individual staff (essential)
- Core IT skills: able to use MS Office (particularly Excel), databases (e.g. Raisers’ Edge NXT; SharePoint) (essential)
See the job description (below) for a full list of duties for this role.
Benefits
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
We’re recruiting a highly organised, IT‑proficient Admin & Triage Officer to support our fast‑paced Single Point of Access.This role is perfect for someone who enjoys working at pace, solving problems and supporting colleagues and residents with confidence.
While you will be employed by BVSC, your day-to-day role will sit within One Bexley working closely with the consortium partners and Local Authority.This role will act as the single point of contact for all enquiries, referrals and information requests into the consortium.
The role requires excellent organisational skills, strong multitasking ability and high-level IT competence (particularly in excel) and managing shared systems such as SharePoint and CRM databases. You will play a crucial role in triaging referrals, managing the shared inbox and phone line, supporting data processes, producing information updates and supporting the wider team with administrative coordination.
If you’re calm, efficient and great with people, this could be the role for you.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
The client requests no contact from agencies or media sales.
About Dreams Come True
We work with children who have it tough. Right now, there are thousands of children who need our support. They live in the highest areas of deprivation in the country, some are living with a disability, some are living with serious illness, and some are living with life-limiting conditions. These children deserve our attention.
We believe that every child and young person has a right to dream, no matter who they are, and where they live. Our dreams makers work with these children to bring moments of magic and deliver lasting impact.
Purpose of the role
Reporting to the Fundraising Manager, the Community & Events Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support with a focus on income generation, supporter stewardship and data accuracy. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our community and events supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, community, corporate and trusts fundraising.
In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.
The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.
The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends to attend and support events.
This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK.
Please find attached the full job description and person specification.
Apply by submitting a CV and covering letter via CharityJob.
Transforming lives by bringing joy, magic, and wellbeing to deserving UK children, reminding them that their dreams and happiness matter.


The client requests no contact from agencies or media sales.
People Administrator
Salary: Band 3 £27,152.71 - £30,443.60 per annum inclusive
Contract type: Permanent, full-time
Hours of work: 37.5 hours per week (Hybrid – up to 1 day from home)
About the job role
An exciting opportunity has arisen for the position of People Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.
You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.
Contract type: Permanent, full-time, 37.5 hours per week (Hybrid – up to 1 day from home).
About you
You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.
- You’re approachable, proactive, and always willing to help.
- You handle sensitive information with care and discretion.
- You’re confident using Microsoft Office and enthusiastic to learn new systems.
- You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
For further information, please see the attached Recruitment Pack.
To apply, please visit our recruitment page via the apply button.
Closing date: 6 April 2026.
Interviews: 15 April 2026.
Please provide a supporting statement that sets out why you think this role is right for you and how you meet the knowledge and experience criteria in the person specification. Please note that it is essential that you provide this statement as it will be used as a basis for shortlisting.