Database administration officer jobs
Bromley Recovery and Wellbeing College, a service within South East London Mind, runs a curriculum of free peer and professional-led courses across the borough.
Our workshops and courses combine enjoyment, fun and knowledge to enable students to achieve a greater insight into their own mental wellbeing and gain skills to help them achieve personal goals and ambitions.
We are looking for someone with exceptional administrative and communication skills to support the Recovery College Manager and Coordinator in processing student applications and completing telephone interviews, along with wider team administration.
You will have experience of client-facing administrative work within a mental health setting, awareness of safeguarding and risk management considerations and the confidence to communicate effectively with a wide range of people with varying mental health needs. You will need to be organised, have excellent attention to detail and good technical skills.
A flexible can-do attitude and calm, problem-solving approach are also essential for this role. If you have what it takes, we would love to hear from you.
Please note that the successful candidate will need to work at least one day at our Orpington office with the option for hybrid working beyond this.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 15th February
Likely interview date: Tuesday 24th February
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
Registered Charity
101 - 500
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIBTION
Job title: Executive Assistant to the CEO
Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.
Salary: £17, 398 pro rata (£29,000 full time equivalent)
Manager: Gestalt Centre CEO
Location: Hybrid working. In-person at London Kings Cross and remotely.
ABOUT US: THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.
OUR VALUES IN PRACTICE
Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.
Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.
Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.
Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.
ABOUT THE JOB
Job Purpose
We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.
Areas of work and responsibility
- Administrative Support to the Gestalt Centre CEO
- Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
- Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
- Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
- Provide administrative support to the organising and running fundraising activities and events.
- Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes.
- Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
- Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
- Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
- Office team support such as reception/admin cover or support with events, as and when occasionally required.
- Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.
Please note that this is not an exhaustive list of responsibilities.
PERSON SPECIFICATION
Key Competencies and Qualities
- Educated to degree level or equivalent with good English and Maths.
- Experience working with and assisting senior leadership professionals.
- Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
- Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
- Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
- Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
- Experience and able to work well with senior professionals and in a positive professional matter.
- Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
- Flexibility and proactive problem-solving, always working with kindness and respect.
- Excellent attention to detail and confident with numbers.
- Good working knowledge and experience of databases and online administration systems, including information and files management.
- Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
- Able to work collaboratively and independently on own initiative.
- Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
- Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
- Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
- Preferably experience working within an educational, training or therapy setting (desirable).
To apply please forward to Archie Rotap, your CV and a supporting statement of no more than 2 pages, outlining how you meet the job requirements and the value you’ll bring to it. Archie's email can be found in the job description document attached.
Registered Charity
21 - 50
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience delivering high-quality Special and Challenge events? Are you highly organised, relationship-focused and motivated by making a difference? Join The Sick Children’s Trust and help raise vital funds to support families with seriously ill children in hospital.
The role
We are looking for a Senior Events Officer to join our Events team during an exciting period of growth. Working closely with the Events Manager, you will project manage a varied portfolio of Special and Challenge events, helping to grow income and awareness for the charity.
Our events programme includes events such as our Carol Service, Art Exhibition and Supper Club, alongside major challenge events including the London Marathon, Great North Run, Royal Parks Half Marathon and London Landmarks Half Marathon. As the programme develops, you will have the opportunity to lead on specific events and contribute to shaping future activity.
This is a varied and hands-on role, combining planning, logistics and on-the-day delivery with supporter stewardship, supplier management and collaboration across teams.
Key responsibilities include:
Planning and delivering a portfolio of special and challenge events, ensuring excellent supporter experience
Managing income and expenditure against event budgets and targets
Building and maintaining strong relationships with supporters, suppliers and external partners
Working with Communications and Marketing colleagues to promote events across digital, print and social channels
Collaborating with Philanthropy, Corporate Partnerships and Community teams to meet shared objectives
Securing auction prizes, raffle items and pro bono support for events
Maintaining accurate records, databases and event administration
About you
You enjoy delivering events that combine creativity with meticulous organisation. You are confident juggling multiple projects, building relationships and working collaboratively across teams. You will already have experience of fundraising events or challenge events, with strong communication skills and attention to detail. Experience working with high-value supporters, celebrities or suppliers would be an advantage together with experience of event management software/word press or if not a willingness to learn, enhance and streamline systems.
Most importantly, you are motivated by The Sick Children’s Trust’s mission and want to use your skills to make a meaningful impact for families when they need it most.
How to apply
Please submit your CV along with a covering letter outlining how you meet the requirements of the role
Applications will be reviewed on an on-going basis and therefore early applications are advised. We may close the advert earlier than the closing date.
Closing date: Sunday 1 March
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database and Operations Officer (Maternity Leave Cover)
Hours: Full-Time (9am-5pm, Monday to Friday). Part time considered, minimum 4 days per week
Job Location: Amersham, Buckinghamshire
Contract: Fixed-term, 12 months contract to cover maternity leave
Salary: £26,000 pa
Pension: 7% non-contributory
Annual Leave: 28 days, plus bank holidays
Other Benefits: Employee Assistance Programme (EAP), Free Parking
Job Description
To provide professional, efficient, and effective database management and administrative support to our team. This role sits at the heart of the organisation, supporting all departments through effective office coordination and helping to ensure the smooth day-to-day running of the charity. The role is instrumental in maintaining a high-quality database, enabling accurate data capture and analysis that supports both fundraising and programme delivery.
Key Responsibilities
Database Management (Beacon CRM – Fundraising Database)
- Manage and maintain the CRM system, ensuring accurate and up-to-date fundraising and programmes data entry. Accurately processing all incoming donations and pledges and ensuring others in the team correctly enter and maintain data.
- Develop overall data management structure of supporter records and processes. Develop and maintain information management structures in the CRM system to enable accurate and timely information and reporting.
- Adhere to data protection legislation ensuring the way we gather, record and use data is compliant with latest policies, working closely with the Data Protection Officer.
- Handle all enquiries received through the CRM system, providing timely and appropriate responses.
- Collaborate with internal teams to ensure smooth operation and optimal use of the CRM system.
- Generate reports and analytics from the CRM system to track and measure key metrics.
- Conduct regular data audits to identify and rectify any inconsistencies or errors in the CRM database.
- Training staff members on how to effectively use the CRM system.
- Customise and configure the CRM system to meet the specific needs of the organisation.
- Monitor and enhance data quality and integrity within the CRM system.
- Keep abreast of CRM system updates and new features to maximize its functionality.
Operations Administration
- Provide administrative support to the organisation.
- Managing enquiries received by the charity by post, email, and phone.
- Keep a tidy office environment.
- Maintain data management processes and procedures to ensure data accuracy, consistency, and security.
- Manage and update filing systems, and other organisational documents.
- To be main day to day contact for our external IT support contractors and cleaning contractor.
- Assist with the coordination and organisation of meetings, events, and travel arrangements.
- Prepare and distribute internal communications and correspondences.
Finance Administration
- Provide administrative support to the Finance team ensuring a system is in place to regularly reconcile the fundraising and finance databases.
- Maintain accurate financial records by recording daily financial transactions.
- Prepare and process invoices, payments, and expenses.
- Monitor accounts receivable and accounts payable.
- Provide support during financial audits and examinations
This job advert may close earlier than first advertised if enough suitable applications are received.
The client requests no contact from agencies or media sales.
Thank you!
Operations & People Support Officer
Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Job Purpose
This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.
You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.
Main Duties & Responsibilities
Fundraising & Office
-
Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.
-
Handle sensitive information appropriately, maintaining confidentiality at all times.
-
Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.
-
Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.
-
Provide excellent customer care and donor stewardship in every interaction.
-
Manage incoming mail, ensuring it is opened, distributed and responded to promptly.
-
Process donations in line with established receipting procedures.
-
Adhere to audit procedures and liaise with the Charity’s auditors.
-
Maintain filing systems, ensuring safe storage and regular archiving of records.
-
Support the senior management team, including organising meetings and room bookings.
-
Undertake banking procedures, ensuring donations are accurately recorded and banked.
Hospital & Online Shop
-
Process online shop orders in a timely manner.
-
Run regular online sales reports for the Operations Manager.
-
Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.
-
Provide customer service in the hospital Atrium shop and support front desk cover as required.
-
Cash up the till, ensuring all sales are accurately recorded and passed for banking.
Database Support
-
Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.
-
Produce analytical reports from the fundraising database for audit purposes.
People / HR Support
Provide People/HR administrative support in the following areas:
-
Recruitment, including coordinating recruitment and induction of new starters.
-
Volunteer coordination, ensuring a robust process from expression of interest through to induction.
-
Ensuring all staff have DBS checks in line with Trust requirements.
-
Administration of staff annual leave and absence reporting.
-
Creating staff correspondence, including pay award, furlough and other required communications.
Other Duties
-
Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.
-
Be an active and supportive team member, contributing to team development and collaborative working.
-
Attend and support fundraising events where required.
-
Undertake any other reasonable duties as requested by your line manager.
Person Specification
Qualifications, Knowledge & Experience
Essential
-
Experience managing a demanding and varied workload.
-
Proven experience handling cash and working within audit and procedural controls.
-
Strong customer service background.
Desirable
-
Experience working in a charity.
-
Experience using a CRM system or database.
-
Experience using Shopify or other online sales platforms.
-
HR experience or qualifications.
Skills & Attributes
-
Commitment to equality, diversity and collaborative working.
-
Excellent written and verbal communication skills.
-
Ability to build strong working relationships.
-
Self-motivated with a positive attitude in a fast-paced environment.
-
Highly organised, adaptable and able to manage shifting priorities.
-
Able to work effectively both independently and as part of a team.
-
Strong understanding of data protection and confidentiality.
-
Excellent IT skills, including Microsoft packages.
Additional Requirements
Essential
-
Strong interest in working for a children’s health charity.
-
Commitment to the values of Alder Hey Children’s Charity.
-
Willingness to get involved across the Charity.
Desirable
-
Willingness to occasionally work outside normal office hours.
Our Values
At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.
-
Courage: We try new things, take risks and speak up. We are accountable and unstoppable.
-
Together: We work as one team, celebrate diversity and empower one another.
-
Passion: We care deeply about what we do and inspire others.
-
Magical: We are creative, child-led and create special moments that go the extra mile.
Four-Day Working Week
In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.
Additional Information
This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.
Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Thank you!
Temporary Database & Insight Officer
Rate: £16.06 per hour
Contract: Temporary - 21st February to mid-April
Location: Remote
We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.
This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and supporting colleagues to use data effectively.
The role
Reporting to the Database and Insight Manager, you'll take responsibility for the administration of financial and supporter data from a range of internal and external sources. You'll play a key role in managing data imports, maintaining regulatory compliance, improving processes and supporting users across the organisation.
A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.
Key responsibilities
Managing regular giving instructions within Donorflex, including BACS set-up, amendments, cancellations and reconciliation
Processing and auditing Gift Aid claims
Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding
Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines
Running data integrity reporting, audits and investigations, making recommendations to improve data quality
Undertaking regular data cleansing and deduplication (in-house and externally supported)
Developing and improving database and financial data processes
Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials
Managing a shared inbox and acting as first point of contact for database queries
Supporting the wider Fundraising and Supporter Engagement team with data selections and insight reviews
About you
Essential experience:
Proven experience working with CRM systems
Experience processing direct debits and financial data
Experience importing and exporting data using different rules and criteria
Technical knowledge:
Knowledge of BACS, Gift Aid and relevant legislation and codes of practice
Work
Thank you!
Temporary Database & Insight Officer
Rate: £16.06 per hour
Contract: 21st February to mid-April
Location: Remote
We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.
This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and enabling colleagues to use data effectively.
The role
Reporting to the Database and Insight Manager, you'll oversee the administration of financial and supporter data from multiple internal and external sources. You'll manage data imports, maintain compliance, improve processes, and provide user support across the organisation.
A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.
Key responsibilities
Managing regular giving within Donorflex, including BACS set-up, amendments, cancellations and reconciliation
Processing and auditing Gift Aid claims
Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding
Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines
Running data integrity reports, audits and investigations, making recommendations to improve data quality
Undertaking data cleansing and deduplication (in-house and externally supported)
Developing and improving database and financial data processes
Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials
Managing a shared inbox and acting as first point of contact for database queries
Supporting the Fundraising and Supporter Engagement team with data selections and insight reviews
About you
Essential experience:
Proven experience working with CRM systems
Experience processing direct debits and financial data
Experience importing and exporting data using different rules and criteria
Technical knowledge:
Knowledge of BACS, Gift Aid and relevant legislation and codes of practice
Working knowledge of GDPR, PECR and information security
Advanced IT skills, particularly Excel (pivot tables, complex formulas, data visualisation) and SQL
Thank you!
The Administrator will play a key role in supporting the smooth and efficient running of the NVN’s operations. Working closely with the General Manager, they will manage day-to-day administration, membership communications, events logistics, and financial record-keeping.
They will help ensure that the NVN remains responsive, organised, and welcoming to its members and everyone.
Key Responsibilities:
Administration and Coordination
- Support the General Manager with the day-to-day coordination of the NVN’s activities.
- Maintain accurate records, files, and databases (including membership and financial information).
- Prepare and circulate agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and general manager.
- Track progress on agreed actions and support efficient follow-up.
- Support the General Manager to manage and promote funding applications from the membership, such as the ARCH Levy Fund, bursary applications and the Event Subsidy Fund.
Membership and Communications
- Respond to member and public enquiries in a timely and professional manner.
- Manage membership renewals and maintain the membership database.
- Create and distribute newsletters.
- Maintain our social media presence and website content.
- Store NVN songbooks and send out when purchased.
- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).
- Website management (in liaison with website hosting company).
Finance and Record-Keeping
- Support basic financial administration including invoicing, payments, and expense tracking.
- Maintain up-to-date financial records in coordination with the General Manager and Treasurer.
- Maintain and store confidential documents and archives.
- Support the preparation of information for reporting and audits.
- Work with Xero (accounting software).
The client requests no contact from agencies or media sales.
Thank you!
Want to use your Raiser’s Edge skills in a supportive fundraising team where accuracy and data expertise genuinely make an impact?
We are looking for a Donor Data & Processing Assistant to join a busy fundraising team and ensure donations are processed accurately and donor records are maintained to the highest standard. This is a fantastic opportunity to play a key role in supporting income generation for a charity that makes a real difference.
Donor Data & Processing Assistant (Donation Processing / Raiser’s Edge)
Rate: £17.44 per hour
Contract: Temporary upto March
Hours: Part-time, 15–22.5 hours per week (flexible pattern)
Location: North London (hybrid – 1–2 days per week in the office)
Closing date: Ongoing – early applications encouraged
What you’ll be doing
- Process daily donations received online, by post or via third-party platforms.
- Complete batch entry, reconciliation and validation reports.
- Generate and issue acknowledgements, receipts and invoices.
- Maintain and update Gift Aid declarations; support quarterly Gift Aid claims.
- Keep donor records accurate and consistent in Raiser’s Edge.
- Perform routine data cleaning and validation tasks.
- Reconcile donation income with Finance and ensure direct debits are processed correctly.
- Follow GDPR, fundraising compliance and internal policies at all times.
- Strong, recent experience using Raiser’s Edge for data entry, donation processing or CRM administration.
- Proven experience in donation or income processing.
- Excellent attention to detail and a methodical approach.
- Confident IT skills, including intermediate Excel.
- Ability to prioritise work and manage deadlines independently.
- Clear and professional communication skills.
- Experience in a fundraising or charity environment.
- Knowledge of Gift Aid processes.
- Familiarity with financial reconciliation or liaising with Finance teams.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an Operations Officer to play a central role in keeping our organisation running safely, smoothly and effectively across our central office, refuges and dispersed accommodation.
This is a varied, hands-on role combining operations, facilities management, reception, health & safety, admin coordination and service-user access support. You’ll help ensure our buildings, systems and processes enable high-quality, trauma-informed services for Black and minoritised (Global Majority) women and children.
You’ll be a key first point of contact for the organisation — welcoming, calm and professional — while helping to maintain safe, well-managed environments and strong operational systems.
You’ll:
-
Support the day-to-day operation of the central office, refuges and dispersed accommodation
-
Coordinate facilities, repairs, access and health & safety requirements
-
Act as a first point of contact for enquiries, referrals and visitors
-
Support safe service-user access and reception processes
-
Provide administrative and operational support across teams
You’ll bring:
-
Experience in operations, facilities, admin or office coordination
-
Strong organisational skills and attention to detail
-
A calm, professional approach in a fast-paced, sensitive environment
-
Commitment to trauma-informed, anti-racist and survivor-centred practice
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. This post is open only to Black and minoritised, i.e. Global Majority, women.
We are not able to sponsor any work permit or visa.
Please submit your CV and covering letter - your covering letter should provide details of your skills and experience relating to the person specification points marked in column 'CV/CL'. Thank you.
Registered Charity
11 - 20
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.
Thank you!
Temporary Database & Insight Officer
Rate: £16.06 per hour
Contract: Temporary - 21st February to mid-April
Location: Hybrid - home-based with a minimum of two days every two weeks in the Bristol hub (or Bristol-based)
We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.
This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and supporting colleagues to use data effectively.
The role
Reporting to the Database and Insight Manager, you'll take responsibility for the administration of financial and supporter data from a range of internal and external sources. You'll play a key role in managing data imports, maintaining regulatory compliance, improving processes and supporting users across the organisation.
A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.
Key responsibilities
Managing regular giving instructions within Donorflex, including BACS set-up, amendments, cancellations and reconciliation
Processing and auditing Gift Aid claims
Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding
Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines
Running data integrity reporting, audits and investigations, making recommendations to improve data quality
Undertaking regular data cleansing and deduplication (in-house and externally supported)
Developing and improving database and financial data processes
Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials
Managing a shared inbox and acting as first point of contact for database queries
Supporting the wider Fundraising and Supporter Engagement team with data selections and insight reviews
About you
Essential experience:
Proven experience working with CRM systems
Experience processing direct debits and financial data
Experience importing and exporting data using different rules and criteria
Technical knowledge:
Kno
Thank you!
OCVA is looking for an organised, proactive, and friendly Administrator to join our team on a maternity cover basis. This is a varied and people-focused role that plays a key part in keeping our organisation running smoothly and supporting colleagues, trustees, and partners.
You will often be the first point of contact for OCVA, managing enquiries through our phone line and inbox, processing post, and helping ensure our office and shared workspace operate effectively and safely. You will also provide administrative support to the CEO and Board of Trustees, including scheduling meetings and circulating paperwork.
The role includes supporting our programme of online and in-person training, working closely with colleagues to schedule sessions, manage registrations and payments, and ensure events run smoothly. As a small charity with a wide-ranging brief, you will be fully integrated into the team and gain a strong understanding of our work, values, and impact across Oxfordshire’s voluntary and community sector.
This maternity cover post offers the opportunity to make a meaningful contribution, develop your skills, and work collaboratively in a supportive, purpose-driven organisation.
Registered Charity
6 - 10
Enabling a diverse voluntary and community sector to flourish in Oxfordshire.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a rewarding and varied part-time role at the heart of a national organisation working to improve life for the one in six people in England affected by a neurological condition.
As Administration and Membership Officer, you will play a key role in ensuring the Neurological Alliance runs smoothly, efficiently and professionally. You will support strong governance, effective membership engagement and well-run meetings and events, helping to ensure that lived experience, evidence and collective expertise shape health and care policy.
This is a practical, admin-led role with real responsibility and autonomy. You will manage day-to-day administration, support the Board and members, maintain accurate records and systems, and ensure financial and membership processes run effectively. In doing so, you will help amplify the voices of people affected by neurological conditions and our member organisations.
This role would suit someone looking for a meaningful, flexible part-time position where their work directly supports collaboration, influence and change. The role is home-based, with occasional travel for team meetings (around once every two months) and infrequent external meetings.
About you
You will be an experienced administrator who is highly organised, reliable and detail-focused, and who enjoys keeping things running well behind the scenes.
You will be comfortable working independently, juggling multiple tasks, and supporting colleagues, trustees and members. You’ll be confident using IT systems and databases, open to learning new digital tools, and interested in improving administrative processes over time.
You will bring a friendly, professional and collaborative approach, and share our commitment to inclusion, partnership working and improving outcomes for people affected by neurological conditions.
About us
The Neurological Alliance is the only collective national voice for more than 100 organisations working together to improve treatment, care and support for people affected by neurological conditions across England.
Our vision is a world where everyone affected by a neurological condition is supported to live life to the fullest.
Our mission is to unite and empower people affected by neurological conditions and our member organisations to influence health and care policy in England, so it reflects real-life experiences and ensures everyone can access the support they need.
We are a small, collaborative organisation with a strong focus on evidence, lived experience and impact. We are committed to equity, diversity and inclusion, and to supporting staff wellbeing through flexible working, regular 1:1s, and opportunities for learning and development.
Our values
- Inclusive – we listen deeply, value every voice and welcome diversity
- Bold – we speak truth to power, grounded in lived experience
- Together – we achieve more through collaboration
- Leading – we champion the rights and needs of people affected by neurological conditions
- Insightful – we connect voices, data and evidence to guide better decisions
Key responsibilities
The role includes:
- Day-to-day administration and office management
- Supporting Board, committee and member meetings (scheduling, papers, minutes)
- Membership administration, renewals and fee collection
- Financial administration, including invoicing and use of Xero
- Managing shared inboxes and responding to routine enquiries
- Supporting the AGM, member meetings and events
- Maintaining accurate records, databases and systems
- Supporting website updates, communications and surveys
The salary for this role is £28,000 per year, pro rata.
Equality, diversity and inclusion
We are a Disability Confident employer and are committed to creating an inclusive and accessible workplace. We actively encourage applications from disabled people and from people with lived experience of neurological conditions.
We will make reasonable adjustments throughout the recruitment process and in the workplace to support you to do your best work.
We may close the application window early if we receive a high volume of quality applications.
The client requests no contact from agencies or media sales.
Thank you!
BirdLife International is recruiting a Database and Operations Manager to support conservation efforts through efficient data management and operational excellence to deliver the organisation’s 10-year strategy.
Location: Remote with occasional visits to the Cambridge office
Who we are
People are destroying and consuming nature at a devastating rate. Birds are our early warning system.
BirdLife International is a global family of 123 national partners covering all continents, landscapes and seascapes. We use bird science to collect and analyse data from around the world to implement the most effective and innovative conservation measures possible.
Through our unique local-to-global approach, we deliver high-impact and long-term conservation for the benefit of nature and people. Our network of over two million birders, scientists and local volunteers helps to track, follow, analyse, conserve and understand every bird species in the world.
About the role
Reporting to the Deputy Chief Development Officer, the Database and Operations Manager will have operational responsibility for the administration of the CRM (Raiser’s Edge) globally. You will also lead on global gift processing, improvement projects and matrix manage the Supporter Care Assistant.
The Database and Operations Manager will:
- Be responsible for the upkeep, maintenance and efficiency of Raiser’s Edge for the organisation.
- Ensure optimal data collection, reporting and donor engagement, so actionable insights can be delivered to drive the success of fundraising.
- Champion best practice and encourage consistency of data input.
- Be the Development Team’s lead expert on Gift Aid and data processing compliance.
- Be the global gift processing lead, including working with third-party fundraising platform providers.
- Matrix manages the Supporter Care Assistant, providing training, support and guidance to colleagues across the Development Team.
Who are we looking for?
We seek a database expert with the aptitude and willingness to learn to develop in this broad role.
The ideal candidate will have:
- Significant experience in maintaining and administering Raiser’s Edge for a charitable organisation.
- Working with large and complex sets of data.
- Experience in leading a database migration.
- Experience working with fundraising teams (across high-value, individual giving and digital).
- Excellent knowledge of data strategy and data analytics.
- Experience of managing, developing and implementing new systems and business processes.
- Excellent problem-solving and communication skills.
- Positive and open-minded attitude embracing continuous improvement.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Thank you!
Liberty is looking for a Grants Officer to join our Philanthropy Team.
This is an exciting and varied delivery role which reports to our Fundraising Manager and is responsible for grant administration and reporting across our portfolio of grant funders, and co-ordinating, as well as administering a series of events aimed at donors and funders.
The successful candidate will be organised and self-motivated, with a focus on partnership working and building strong relationships. You will balance an enjoyment of events co-ordination with being a skilled writer, who enjoys producing applications and reports.
With experience in a similar role, you will be used to gathering a range of data and detail on the teams’ work, and comfortable with end-to end delivery and working to deadlines. You will be a keen team player with a commitment to, and passion for, Liberty’s work.
You will have a strong commitment to Liberty’s anti-oppression values and strategy.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance of between one and two days per week in the Westminster office, depending on contracted hours.
The deadline for applications is 9am Monday 16 March 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Wednesday 25th March
Second round interview will be held in person on Wednesday 1st April
Apply via the job board on our website.
Non Charity Employer
21 - 50
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.