Database administration officer jobs

Salary £27,000 - £31,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base Hybrid working for the foreseeable future with regular attendance to the office, Pears Building, Pond                                       Street, London, NW3 2PP:

                                    o Tuesday to Thursday must be in our office

                                    o Monday and Friday can be worked from home

The role

As the breadth and volume of our fundraising activity has grown over the last couple of years, an opportunity has arisen for a detail orientated and enthusiastic individual to join our database team. This role will be line managed by the Database Manager, with a dotted line to the Senior Database Officer to ensure the smooth running of our income processing activity, making a significant impact for the charity, and enabling excellent supporter care.

The team

Our dynamic fundraising department are preparing for an ambitious multimillion-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

- Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our Philanthropy and Campaign teams builds relationships with individual philanthropists, trusts, foundations, and corporate organisations which give, or have potential to give, £10,000 to the charity each year. They lead major appeal activity for the charity, currently focused on our exciting cancer campaign which is due to launch in 2025.

- Our database team sit within Fundraising, with their work underpinning and supporting the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

- CV (please include your last employer and dates of employment)

- Cover letter addressing how you meet the criteria set out in the job description and person specification.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 2 June 2025, 12 noon.

Interview date: 10 June 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

- You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

Supporter Care Officer

Temporary Contract- 6 months full time or part time.

£110.67 per day PAYE + £16.60 holiday pay

Hybrid working, 2 days a week London

The Talent Set is delighted to partner with an esteemed Health charity as they recruit for a 6-month interim Supporter Care Officer. This role is a fantastic opportunity for someone with a passion for supporter engagement and excellent administrative skills to make a real impact. Working within a small, friendly team of three, you will play a crucial role in delivering exceptional service to donors and supporters. Your day-to-day will include responding to fundraising inbox queries, answering phone calls, managing data entry (Raiser’s Edge), and supporting a wide range of fundraising admin tasks.

Key Responsibilities:

• Respond promptly and professionally to supporter enquiries via email, phone, and post, ensuring a positive and engaging donor experience.
• Maintain accurate and up-to-date donor records using the CRM system (e.g., Raiser’s Edge), including data entry, gift processing, and supporter communications.
• Support fundraising campaigns and events with administrative tasks, mailings, and logistics to help drive income and engagement.
• Work collaboratively with internal teams to ensure consistent messaging, timely responses, and smooth handovers where needed.
• Identify and escalate issues or trends in supporter feedback to help improve processes and enhance overall supporter satisfaction.

Person Specification:

• Previous experience in a supporter care, customer service, or administrative role, ideally within a charity or not-for-profit environment.
• Proficient in Microsoft Office (especially Outlook, Word, and Excel), with the ability to manage multiple tasks efficiently.
• Confident using a CRM database, preferably Raiser’s Edge, with strong attention to detail and accuracy in data entry.
• Excellent written and verbal communication skills, with a warm, professional, and empathetic manner.
• Organised, proactive, and team-oriented, with the ability to work independently and manage workload effectively in a hybrid setting.

The deadline for applications is Monday 12th May 2025.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Internews is an international non-profit organisation whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard.

Internews provides communities the resources to produce local news and information with integrity and independence. With global expertise and reach, Internews trains both media professionals and citizen journalists, introduces innovative media solutions, increases coverage of vital issues and helps establish policies needed for open access to information.

Internews programmes create platforms for dialogue and enable informed debate, which bring about social and economic progress. Internews’ commitment to research and evaluation creates effective and sustainable programs, even in the most challenging environments.

Internews operates internationally, with administrative centres in California, Washington DC, and London, as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews has worked in more than 100 countries, and currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.

About the role

The P&C Administrative Assistant will be based in our London office (two days a week), sharing time between general HR administrative and general office support duties. The role will support the People & Culture function on general HR and administrative tasks.

Roles and Responsibilities

Human Resources

• Monitoring shared P&C inbox, addressing enquires in a timely manner.
• Collecting and maintaining various HR trackers and databases.
• Providing administrative support for the recruitment process, posting job adverts, contacting candidates, scheduling job interviews and collecting recruitment related documentation.
• Assisting in the new joiner induction and on-boarding processes.
• Updating and maintaining staff records.
• Ensuring data is stored in line with principles of GDPR.
• Completing pre-employment checks, including reference, right to work, and vetting checks.
• Supporting the probationary process for new joiners (including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.
• Performs other related duties as assigned
• General Administration:
• As part of onboarding, facilitate the induction process for new joiners in the London office, including:
• Issuing access passes
• Coordinating with the TSS team on new joiner equipment
• Facilitate the DSE assessment process
• Act as a Health & Safety Officer and Fire Safety Officer for the London Office.
• Any other duties of an administrative nature

Person Specification

Essential

• Degree or equivalent work experience
• Excellent verbal and written communication skills
• Knowledge of basic principles of GDPR
• Methodical, accurate and organized with a keen eye for detail
• Proven ability to successfully communicate and mediate with both management and staff
• Good understanding of Microsoft Windows including MS Word, Excel and Outlook
• Good communication and interpersonal skills

Desirable

• Experience of using Microsoft Applications
• Experience of using Human Resources Information Systems
• Experience of working in an International NGO
• Proficiency in additional language would be advantageous
• Proven ability to successfully operate in multi-cultural environments

Recruitment Timeline:

Closing date for applications: Wednesday, 14 May 2025

Candidates must submit a CV highlighting relevant experience. The successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.

The above noted job description is not intended to describe, in detail, all the tasks that may be assigned but rather to give the job holder a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the United Kingdom and therefore a successful applicant must obtain the Right to Work in the UK in order to commence their employment

Are you looking for a varied and rewarding role within a purpose-led organisation? We’re seeking a Payroll Officer to join our supportive central HR team.

• This is a fixed term contract for 12 months to cover maternity leave
• Part time – 27.5 hours per week. Ideally the hours will be worked over five days, however, for the right candidate we can be flexible and are willing to discuss preferred working hours if you are selected for interview.
• Actual salary is circa £21,710 per annum. The full-time equivalent salary is circa £29,605 per annum.
• Excellent benefits – including pro rata of 28 days leave + bank holidays, life assurance, a health cash plan + much more (see the full list below)
• We are open to this role being hybrid with some remote / home working

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.

We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

You’ll help deliver accurate monthly payroll administration, support colleagues across our UK-wide network, and play a key part in an exciting project to review and potentially upgrade our HR/payroll systems. Your responsibilities will include:

• Processing monthly payroll changes (new starters, leavers, pay updates, statutory payments)
• Supporting managers with queries and system use (ResourceLink)
• Maintaining accurate employee data and records
• Generating reports and supporting HR data needs
• Contributing to systems improvement and change projects

This role is ideal for someone who enjoys working with systems, data, and people—and who values getting the details right.

Where you’ll be based

The role is based at Field Studies Council Head Office, near Shrewsbury, with hybrid working options available. Your time in the office will be dependent on business needs.

Our Head Office is situated on the same estate as our Preston Montford Field Centre. The 12-hectare site is managed to provide a rich range of habitats, including ponds, a wildflower meadow, ancient orchard, the remains of a walled garden and even a Bee hotel!

Who we’re looking for

• Experience in payroll, with confidence using payroll systems (ResourceLink experience is a bonus)
• Strong attention to detail and excellent organisational skills
• Knowledge of current payroll and employment legislation
• A professional and proactive approach, able to work both independently and as part of a team
• A positive attitude aligned with the values and mission of the Field Studies Council

If you don’t meet every requirement but feel you have the right skills and attitude, we’d still love to hear from you. We value potential and are happy to support the right candidate to grow into the role

* Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, pro rata of 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

The closing date for receipt of your completed application is 14th May 2025.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council Head Office on 22nd May 2025

Shortlisted applicants will be contacted by email.

Finance and Payroll Officer

Salary £27,094 pa (actual salary £17,340 pa)

24 hours a week, permanent

We have an exciting opportunity for a hardworking, team player to join our small but busy Finance department. Working under the direction of the Finance Manager, we are looking to recruit an enthusiastic individual who is either fully or part AAT qualified with experience of working in finance or payroll administration.

This role is contracted for 24 hours a week, which would ideally be worked across 4 working days. Other working hours arrangements may be considered, which should be noted on the application form and discussed during the interview process. Whilst there may be flexibility in considering working hours, due to the monthly deadlines relating to this role it is important that these hours continue to meet the monthly payroll processing requirements.

This is an exciting and important role within the Deaf Academy. Working at the Deaf Academy, you can be certain that you are part of a team that does its utmost to inspire and enable our young people to thrive. Preparing young people for a happy, healthy and fulfilling future is what it’s all about for us. Are you looking for a new challenge? For a rewarding career where you can make a real difference? If so then we would love to hear from you!

For an informal discussion about the role please contact the HR team.

Key responsibilities:

• Preparation of payroll data, payroll data entry (e.g. overtime, sleep-ins, salary adjustments), undertake all the payroll processing and control checks, including updating payroll control logs, processing 3rd party payroll payments, and ensuring the Finance system (PSF) is updated and reconciled.
• Pension form administration, changes and returns.
• Checking and processing Staff Expenses
• Reconciling and processing Credit Card Statements
• Process ad hoc payments, e.g. bursary/food allowance payments
• Processing bank reconciliations
• Assist visitors to the Finance office, e.g. petty cash, incoming communication
• Assisting the Finance Manager with other tasks, such as Year End Financial Statements

Key requirements:

• Experience of effectively using a computerised accounting package
• Experience of payroll administration
• Understanding of double entry bookkeeping
• Strong mathematical skills
• Good IT experience including use of Microsoft Office software, especially Excel
• Strong organisational and time management skills
• Excellent attention to detail and accuracy, with an appreciation as to why these skills are important
• Ability to work under pressure and deal with volume of processing
• Good interpersonal skills including good customer service by way of written and verbal means of communication

Why Join Us?

• Sponsorship to achieve qualifications in British Sign Language up to Level 3
• Opportunities for professional growth and development
• Group Personal Pension including 8% employer contribution
• 30 days annual leave, plus bank holidays
• Enhanced maternity and paternity pay
• Life Assurance
• Free onsite parking
• Cycle to work scheme
• Subsidised lunches for £2
• Flexible working arrangements
• Importantly, a supportive environment working with a dedicated team committed to making a positive impact

Training Officer (Events) 

Join a Great Place to Work certified employer! 

We are seeking a Training Officer for a maternity cover, to lead and deliver impactful in-person training events that support early years professionals across the UK. 

Position:Training Officer (Events) – Maternity Cover 

Location:Huddersfield/Hybrid (minimum 2 days per week in the office) 

Hours:37 hours per week 

Salary:£26,000 Per Annum 

Contract:12 months – temporary to cover maternity leave

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

The Role 

As a key member of the Quality and Training team, you’ll take the lead in managing in-person training events. From initial planning to post-event evaluation, you will ensure every event is delivered to the highest standard and in line with organisational goals. You will also line-manage a Training Administrator and play a central role in upholding the quality and impact of member events. 

Key responsibilities include: 

• Planning, coordinating, and hosting in-person training events across the UK 

• Ensuring Associate Trainers are booked and prepared with relevant materials 

• Liaising with stakeholders including trainers, customers, and venue providers 

• Managing budgets, financial records, and procurement processes 

• Supervising a Training Administrator to deliver excellent customer service 

• Reporting on KPIs and training impact to managers and stakeholders 

• Supporting product development and identifying training needs 

• Organising NDNATalk and ad hoc online events with marketing and PR support 

• Leading customer engagement from registration through to post-event feedback 

About You

You’ll be highly organised and confident in managing events from concept to completion. With strong administrative and communication skills, you’re comfortable managing multiple priorities and working with internal and external stakeholders. You’ll bring energy to your team and take pride in delivering training that makes a difference. 

Essential skills and experience: 

• Proven experience in training or events management 

• Excellent organisational and time management skills 

• Strong IT skills, including MS Office and database systems 

• Ability to manage and motivate a team 

• Strong verbal and written communication skills 

• Financial administration and budget monitoring experience 

• Ability to work flexibly and travel within the UK as needed 

Desirable: 

• Experience using video conferencing tools 

• Line management experience 

• Degree in events management or a related field 

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation. 

You may also have experience as a Events Coordinator, Training Coordinator, Event Manager, Learning and Development Officer, Programme Coordinator, Project Officer, Training Administrator, Development Officer, CPD Coordinator, Conference Officer. #INDNFP 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. 

I am excited to be working with an amazing research-focused charity in search of a highly organised and proactive Executive Support Officer. This is an immediate start 6-month contract, the role is part-time (4 days a week), remote working with occasional/monthly travel to London and the South East. This role will see you support senior leadership and the board across governance, fundraising, communications, research coordination, events, and general operations.

Key Responsibilities
Governance & Administration
•  Organise and minute board and committee meetings
•  Maintain governance records and support trustee recruitment
•  Manage filings with Companies House and the Charity Commission
Fundraising & Events
•  Support donor communications and contact management
•  Help coordinate fundraising events and produce fundraising materials
•  Assist in preparing impact reports
Marketing & Communications
•  Maintain website and social media content
•  Disseminate research outputs and organisational updates
•  Ensure GDPR compliance across databases
Research Support
•  Assist in coordinating research meetings and participant engagement
•  Support research-related event delivery
General Operations
•  Maintain digital and physical filing systems
•  Support IT, software, and subscriptions
•  Handle general enquiries and day-to-day admin

Person Specification
Essential
•  Excellent written and verbal communication skills
•  Accurate minute-taking and attention to detail
•  Strong organisational and time-management abilities
•  Capable of independent and multitask-based work
•  Proficient in Microsoft Office and digital platforms

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
 

About Lumos

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

JOB PURPOSE

This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.

This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.

KEY OBJECTIVES

Operational Oversight

• Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
• When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
• Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
• Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
• Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
• Support the drafting of Fundraising policies, procedures and systems used by the organisation
• Maintain records of Gift Aid declarations and support the quarterly claims process

Salesforce Administration

• Act as our day-to-day administrator for our Salesforce database
• Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
• Take the lead on running selections and reports to support fundraising activity
• As needed, provide basic training and guidance about Salesforce for the team
• Work with the Finance team to reconcile donations recorded on Salesforce with their records

Information Management

• Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
• Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
• Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive

Fundraising Support

• Provide administrative and coordination support for fundraising campaigns, appeals and events
• Assist with donor stewardship, including thank-you letters and donor communications
• Respond to enquiries via the Fundraising inbox, social media or post
• Support scheduling and coordination of Fundraising meetings and cross-team projects
• Collaborate across the organisation to ensure fundraising needs are integrated and aligned

Safeguarding

Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:

• Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
• Ensure work complies with all safeguarding policies and procedures
• Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.

Role Overview:
The Talent Set is thrilled to be working with a fantastic charity as they search for a part-time Supporter Data Officer to support them for an initial 3-month role.

This role supports the effective management of supporter and membership data, playing a crucial role in the smooth operation of membership systems and processes. The post-holder will ensure that data is handled compliantly, processes run efficiently, and supporter engagement is maintained at a high standard—particularly in relation to donations and membership payments.

Key Responsibilities:

• Maintain accurate and legally compliant supporter and membership data in the CRM system.
• Develop, implement, and review CRM data processes to improve the supporter journey.
• Coordinate the membership lifecycle including new joiners, renewals, reactivations, and cancellations.
• Foster strong working relationships with third-party service providers (e.g. mailing houses, call centres, recruitment partners).
• Handle all member enquiries professionally and promptly, aiming to enhance retention and increase member lifetime value.
• Manage payment processes including Direct Debits and alternative methods such as Standing Orders.
• Ensure the accurate recording and reconciliation of donations and membership fees.

Person Specification:

• Experience working with CRM systems to manage supporter or customer data.
• Understanding of data protection and legal compliance regarding data handling.
• Strong organisational and interpersonal skills with attention to detail.
• Excellent communication skills and a commitment to delivering high-quality customer service.
• Experience in managing financial transactions and payment processes.
• Previous experience within a fundraising or membership-based organisation.
• Familiarity with Direct Debit administration and working with BACS or Payfile systems.
• Ability to liaise with external service providers and support cross-functional teams.

What’s on Offer:

• This is a hybrid role, with just 1-2 days per-week in their Central Bristol office.
• A day rate of £98.81 to £118.58 per-day plus daily holiday for the successful candidate.
• A rare part-time opportunity of 29.5 hours per-week and an immediate start.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Farm Cornwall Trustees are seeking applications for the post of Charity Manager.

This is an exciting new role with an expansive remit ranging from dealing with calls and administration on one hand to strategic initiatives including the sourcing of funding; developing the new website and social media to reflect the new ambitions and activities of the charity and the creation of effective databases to evidence the impact of the charity on farming beneficiaries. This role is both ‘hands-on’ and strategic enabling the successful candidate to put their stamp and personality as the ‘backbone’ of the charity on its future development.

This is neither an administrative role nor a strategic role but a unique one which encompasses activities across that spectrum and involves both of these skills.

The statement from Richard Thomas, Chair of Trustees, stresses the importance of this new role. 

The attached leaflet ‘Charity Manager Recruitment brochure’ gives further details of the charity and its support for the wider farming community in Cornwall and Isles of Scilly.

We would be delighted to hear from you if you believe you have the skills, personality and experiences to make this new role a great success. 

Housing Officer

Hours: 35 hours per week
Starting salary: £25,850 – 27,500 per annum
Contract: Permanent

Location: Contractual base is our office in Chorley.

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities?

We’re looking for a capable and caring person to join Lancashire Mind’s existing Housing Team. Under the direction of the Housing Operations Lead, you will manage a caseload of tenants with enduring mental health conditions living in properties that are managed by Lancashire Mind.

Via home visits, you will work with each tenant to agree a support plan to enable them to maintain their tenancy and move towards independent living.

You will build strong working relationships with local services to ensure a coordinated approach to supporting tenants, whilst at the same time developing and maintaining good working relationships with other local services and organisations that provide support services to tenants. 

You will complete and update records of interactions with tenants on the internal database and input data accurately onto monitoring spreadsheets. 

Experience of delivering a housing/tenancy management service, including arrears management, tenancy management (help with budgeting, managing bills and claiming the correct benefits), antisocial behaviour, safeguarding, repairs and health and safety, would be beneficial, but is not essential.

To succeed in the role, you will need excellent communication skills, be IT literate, and able to establish relationships based on trust with different people.

You will be flexible and adaptable with excellent time management and organisational skills. This is an exciting time as Lancashire Mind is growing and we want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between Christmas and New Year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ - Lancashire Mind wellbeing survey, March 2024.

Please note: This post is subject to an enhanced DBS check.

Executive Assistant & Head Office Administrator

Part time Job Share, 3 days per week

£28,000 - £30,000pa (pro-rated to £16,800 to £18,000) + benefits

Leatherhead, Surrey

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

This role will provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. Provide proactive and efficient administrative support at the Head Office. The Senior Leadership Team comprises the Chief Executive, Director of Care Services, Director of Finance and Operations, Director of Fundraising and Engagement and Director of HR & Volunteering. The role is responsible for a wide range of cross-organisational tasks and projects as directed and will be part of a job share arrangement, working 3 days per week. The post holder will live the Rainbow Trust Values and effectively communicate with all stakeholders, over the telephone, online, by email and face to face.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an Executive Assistant to provide proactive and efficient administrative and operational support to the Senior Leadership Team and the Board of Trustees, whilst observing the strictest confidence. This is a part time job share role, working 3 days per week.

Reporting to the Chief Executive you will be responsible for a wide range of cross-organisational tasks and projects, including leading on general operational issues at Head Office including franking machine, stationery orders, cleaning materials, managing and monitoring switchboard voicemail messages, sign-in sheets, shredding, parking etc. You will act as key point of contact for Trustees and a wide range of external contacts, maintaining a professional, confidential and responsive approach.

Having worked in an administrative support role, you will have exceptional organisational skills and will support the Senior Leadership with their day-to-day activities, including the monitoring the progress of their various projects and organising, as required, internal and external meetings for each SLT member including sector-wide meetings.

What we’re looking for:

A co-operative working style – you’re able to work well with others, communicating clearly and consistently with your job share partner, and you thrive working at a steady pace with a desire and willingness to help others

A confident user of MSOffice and experience of managing multiple diaries and priorities – you’re efficient and organised, produce high quality accurate work, are able to carry out instructions carefully and respond promptly to enquires.

Strong verbal and written communication skills and a team-oriented focus

Patient and consistent – you have better-than-average attention to detail and accuracy, even with repetitive work, and make cautious decisions within clear guidelines

Applications will be particularly welcome from those who have volunteered or worked in a charity, are educated to A level or equivalent and have previously worked in a busy administrative office, in a role that provides support to multiple people.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Company car for front line care posts

· Time off in lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

· A recommend a friend recruitment referral bonus scheme

If you’d like to find out more about working with us, please click here. More information can also be found in our Candidate Pack.

How to apply:

To apply, please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Closing date: 25 May 2025

Please disclose in your cover letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we encourage applications from all backgrounds. Registered Charity No: 1070532

Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. We provide specialist residential treatment centres across the UK, offering holistic, life-changing support for those in recovery and their loved ones.

We are currently seeking a Treatment Centre Support Officer to join our team. This role is crucial in ensuring the day-to-day operations of the centre run smoothly, while also supporting those reaching out for help.

Job Summary:

As the Treatment Centre Support Officer, you’ll be the first point of contact for individuals in crisis, staff, and visitors. You’ll provide front-line administrative and operational support to the Treatment Centre, working closely with our Business Support Team and Service Managers to ensure the centre runs efficiently and compassionately.

Key Responsibilities:

• Handle incoming calls and emails, including urgent enquiries from service users
• Triage applications and assign assessments to Recovery Workers
• Maintain accurate records using the Apricot system
• Develop and manage weekly staff rotas
• Prepare documents, letters, and reports for management
• Organise welcome packs for incoming residents and induction materials for new staff
• Greet and assist visitors, ensuring health, safety, and safeguarding compliance
• Order supplies, track maintenance issues, and maintain the treatment centre’s filing system

Qualifications & Experience:

Essential:

• Experience in a senior administrative or customer service role
• Excellent IT skills, including Microsoft Office (Excel, Word, Outlook)
• Strong organisation and time-management abilities
• Effective written and verbal communication skills
• Experience handling sensitive information with discretion
• Ability to work independently and manage multiple tasks

Desirable:

• Knowledge of the Apricot data system or similar CRM tools
• Experience working in a healthcare, or recovery-focused environment
• Level 3 Business Administration qualification (or equivalent experience)
• Familiarity with rota planning and resource coordination

What We Offer:

• A supportive and inclusive work environment
• The opportunity to make a meaningful difference every day
• Training and development opportunities

Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive.​ But for many, it’s a lonely and isolating experience. Parents and siblings struggle in a system that doesn’t meet their uniquely challenging needs.​
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That’s why we’re here – to make sure they can access high quality children’s palliative care, when and where they need it. Step by step, hand in hand, day by day, so that no one has to face living through their child’s short life - and death - alone. ​

This is a fantastic opportunity for a communications professional to help make sure that every seriously ill child and their family gets high quality children’s palliative and end of life care, when and where they need it. You will play a key role as, together, we provide direct support to children and families, unite services and professionals, campaign to change the system and raise funds to sustain our vital work.

As our Communication Officer, you will:

• source and manage stories and other content from families of seriously ill children
• create, post and monitor digital communications
• produce and manage our information for families and professionals
• support the team with media and public relations
• create a range of multimedia content
• support our marketing and campaigns

You will have skills, knowledge and experience in:

• communicating in a way which is consistent with visual and verbal brand guidelines
• digital communications, including web and social media
• PR and media relations
• publishing
• marketing
• awareness raising
• creative design
• storytelling
• copywriting, editing and proofreading

You will have excellent verbal and written communication skills, and be able to communicate sensitively when working directly with families of seriously ill children.

We offer a great rewards package, which includes:

• generous annual leave entitlement
• pension scheme
• staff assistance programme
• days off for volunteering

We are open to flexible working patterns. Depending on the task and your personal work preferences, you can work remotely or at our Bristol office. We hold monthly team meetings and 1:1 meetings at the office.

We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds.

Applying for the role

Closing date for applications is at 9am, Monday 12th May, 2025. If you are interested in applying for this post, please visit our website.