Digital communication manager jobs in Bloomsbury, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 10 February 2026
Ref 7289
Save the Children UK is looking for a customer-focused individual with proven IT service desk and technical support experience to join as our Service & Support Analyst.
Working closely with colleagues across the organisation to deliver high-quality, responsive digital, data and technology support, you'll play a crucial role in enabling teams to work efficiently and maximise impact for children.
This is a full-time role (35 hours per week), Monday to Friday, based at our office in Farringdon. Working hours are on a shift basis between 08:00 and 18:00. Typical shifts include 08:00–16:00, 09:00–17:00, or 10:00–18:00, with some variation within these times.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Service & Support Analyst, you will be a key member of the Digital, Data and Technology (DDaT) function, providing first and second-line support to colleagues across Save the Children UK. You will ensure that technology services are reliable, accessible and easy to use, helping staff to do their jobs effectively.
You will troubleshoot incidents, fulfil service requests, work closely with suppliers and technical teams, and play an important role in improving service quality, user experience and operational efficiency.
In this role, you will:
- Provide 1st and 2nd line IT support to colleagues, managing incidents and service requests in line with agreed SLAs and ITIL processes.
- Support the installation, configuration and maintenance of desktops, laptops, mobile devices, peripherals and software.
- Work with third-line teams and external suppliers to resolve technical issues and reduce repeat incidents through effective problem management.
- Take ownership of support tasks, contributing to continuous improvement of processes, documentation and knowledge bases.
- Deliver clear, customer-focused communication and hands-on IT support, including supporting senior leaders to ensure a seamless IT experience.
- Maintain accurate IT asset and software licence records and support the setup and delivery of IT services for internal events and programmes.
About you
As well as bringing strong technical support expertise, you'll be passionate about promoting a culture of internal customer focus and customer service through your role.
To be successful, it is important that you have:
- Proven experience working in a 1st and/or 2nd line IT support role within an ITIL-based service environment.
- Strong technical knowledge of desktop and mobile hardware, operating systems, and modern workplace technologies, including Office 365 (user and resource administration, SharePoint site administration, Teams/Planner setup).
- Experience supporting and troubleshooting applications and user accounts, with experience in administering Active Directory.
- Experience in troubleshooting, repairing and upgrading hardware, including desktops, laptops and mobile devices.
- Network booting (PXE), SCCM and command line experience.
- Excellent customer service and communication skills, with the ability to explain technical issues clearly to non-technical users.
- Strong organisational skills, with the ability to prioritise workload, manage incidents effectively, and work collaboratively across teams.
- A proactive, improvement-focused mindset with a passion for technology and delivering a positive customer experience.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working: On-site - this role will be based at our office in Farringdon, London. This is a full-time role (35 hours per week), Monday to Friday, based at our office in Farringdon 5 days per week. Working hours are on a shift basis between 08:00 and 18:00. Typical shifts include 08:00–16:00, 09:00–17:00, or 10:00–18:00, with some variation within these times.
Out of hours working
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.
In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Thank you!
Job Title: Victim Support Case Worker (London)
Salary: £23,400 (£29,250 FTE) + London Weighting (£4,680 for inner London, £3,510 for outer London)
Hours: 30 hours per week, or 0.8 FTE.
Contract: 12-month fixed term contract (continuation subject to funding)
Annual Leave: 18.5 days plus bank holidays
Based: Hybrid, London
About NUM:
National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations. We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by these victims/survivors to cope and recover from crimes they experience. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.
Role Summary:
National Ugly Mugs is looking to recruit a Victim Support Case Worker to provide greater access to justice and protections for sex workers based in or touring in London. The role will also involve contributing to the writing and quality assurance of harm reduction tools and resources, ensuring they are accurate, accessible, and responsive to the needs of sex workers. The post holder will work across multiple agencies, from victim support services, Citizens Advice, SARCS, specialist sex worker support organisations to those providing services to sex workers, and sex worker-led groups. They will work with police and Met officials via working groups or direct engagement with BCU SPOCs to support reporting to police.
The Victim Support Case Work plays a part in maintaining a wide network of practitioners and officials, both local and national, to ensure that we are victim-centred and provide resources in ways that are individualised and safest for sex worker survivors as part of prevention, victim support and recovery. As such, the postholder will engage with other sex worker-led groups and rights activists, and will be provided with relevant training and clinical supervision to support them in this role.
If you are passionate and knowledgeable about sex worker rights and victim support, you could be the person we are looking for!
Applications from people with lived experience are desirable.
Role Purpose:
To provide a pro-active victim support to marginalised and racialised sex workers when they are victims of crime by working within and outside of the criminal system and in partnership with other frontline support services and the police.
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Provision of victim support case work to London-based sex workers
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Risk assess and help members keep safe.
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Support members to access resources in keeping with their rights and entitlements.
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Support members to access (mental) health and other services they require.
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Monitor and keep members informed of case progress.
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Provide support through the criminal system from report to court and beyond.
Documents below contain and a full person specification and the main responsibilities of the role.
How to Apply:
Please send a CV and a cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 5:30pm (UK time) on Friday 6th February. NUM aims to hold interviews from February 10th 2026 but encourages people to apply as soon as possible as the job advert may close early if the right candidate is found.
We actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org. We can also be contacted for any queried relating to this role.
Please send a CV and a cover letter, explaining why you’re interested in the post and how you fit
the person specification, by 5:30pm (UK time) on Friday 6th February.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.
The People & Payroll Team plays a critical role in supporting our services to deliver our work. We're a team of nearly 30, and work from our offices in Brasted, Kent, Central London and remotely (with travel to our services).
Job Description
Join Catch22 as our Interim Payroll Specialist and play a central role in delivering a best-in-class payroll service for our people. You’ll lead a proactive, customer-focused payroll function, ensuring colleagues are paid accurately and on time, and supporting smooth onboarding. The Payroll Team is responsible for ensuring that salaries are paid correctly, on time and in compliance with HMRC rules. Based in Brasted (with hybrid working), you’ll oversee all aspects of payroll delivery, manage the iTrent system, and work closely with People, Finance, and the wider organisation. You’ll provide clear payroll advice, mentor people coordinators, and help shape and automate processes for an excellent user experience.
We’re looking for someone with initiative, strong payroll expertise, and the ability to work independently and collaboratively to improve efficiency and support our inclusive culture. As the Payroll Specialist you will be solely responsible for ensuring that the organisation’s payroll and pension schemes are run in the most efficient manner, ensuring accurate payments are made to staff on time, and ensuring that all tax law and other associated regulations are complied with. You will have the ability to demonstrate initiative and a proactive approach to work, be able and comfortable to work unsupervised and work across teams to solve problems and to be able to improve the efficiency of the existing processes. You will also need to manage various priorities and work within tight deadlines and provide an excellent customer focused service to every customer whether internal or external and ensure that issues are resolved on the first occasion wherever possible. You will develop close working relationships with colleagues in the People Services team as well as other key corporate and group functions to promote best practice to achieve accurate payroll processing.
Experience
We are looking for someone that has:
- A full membership (or equivalent) of the Chartered Institute of Payroll Professionals and a commitment to continuous learning
- Degree or relevant professional qualification
- Knowledge of MHR iTrent System
- Systems and digital solutions knowledge
- HMRC guidance and pension legislation knowledge
- Strong knowledge of payroll regulations, legislation and procedures.
- Proficiency in payroll software - iTrent / People First
- Excellent attention to detail and accuracy
- Payroll system set up and implementation experience
- Ability to handle confidential information with integrity
- Strong communication and problem-solving skills
- The ability to work effectively under pressure
Additional information
- Salary in the range of £49,000 to £53,000 per annum
- Hours: Full time, 37 hours a week, Monday-Friday - 9 am-5 pm.
- Contract: This role is for a 6 month fixed term.
- Location: Rectory Lodge, High Street, Brasted. We can offer hybrid working in this role, with a minimum of 2-3 days in the Brasted office. Equipment required to work from home will be supplied.
- Access to your own means of transportation would be beneficial, as the local bus service is unfortunately not very frequent or reliable. We recommend you research your potential commute ahead of applying.
Benefits:
- 28 days annual leave + bank holidays, rising to 33 days with service.
- Pension scheme with matching contributions of up to 4%
- Discounted shopping opportunities
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.
Thank you!
For over 100 years, we have been the central fundraiser and grant maker for maritime welfare. As a truly independent charity, we always put seafarer welfare first.
We’re looking for someone who genuinely cares about people, someone who lights up at the idea of looking after supporters and understands just how important thoughtful donor care is to meaningful fundraising. If you’re enthusiastic, detail‑driven, and love building relationships, you’ll feel right at home with us.
As our Fundraising Officer, you’ll play a vital role in keeping our fundraising engine running smoothly. This isn’t a marketing job, this is real, hands‑on fundraising. You’ll be the person who ensures our donors feel valued, seen, and appreciated. You’ll work across multiple income streams, supporting everything from donation processing to stewardship journeys, helping us maintain the high standards our supporters deserve.
You’ll be joining a small, ambitious, and incredibly committed Development team. A team that truly believes in the work we do and the people we do it for. You’ll need to be comfortable talking to supporters, nurturing relationships, managing details accurately, and getting stuck in wherever needed. If you have a natural warmth, a positive mindset, and pride in doing things well, you’ll thrive here.
Most importantly, you’ll be part of a charity with a unique role in the maritime world, one with a long history, a strong reputation, and a real, measurable impact on the lives of seafarers. This is a brilliant opportunity to grow, learn, and take meaningful steps forward in your fundraising career, surrounded by people who are just as dedicated and driven as you are.
If you’re ready to bring your passion, energy, and commitment to a role where every interaction matters, we’d love to hear from you.
You'll be joining a diverse, friendly, committed team of about 20 staff. We work on a hybrid basis, with a minimum of 3 days per week in the office. There are regular organisation-wide staff meetings at the office to ensure opportunities for people to get to know each other face-to-face, plus smaller departmental team meetings, and cross-organisational working groups.
Registered Charity
11 - 20
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.