Digital communication manager jobs in Bloomsbury, greater london
Programme Coordinator
We are seeking a Programme Coordinator to support high-impact projects that enable finance play a meaningful role in building a fairer, greener and more resilient economy.
Salary: £34,000–£43,000pa DOE
Location: Central London (hybrid: 60% office / 40% home)
Hours: Full time, 37.5 hours per week
Contract: 12 month fixed term
Closing date: 28th February 2026
Interviews: 1st Interviews to be held 11-17th March and 2nd interview Week commencing 23rd March
Start date: April 2026 or as soon as available
About the Role
As Programme Coordinator, you will play a key role in delivering the Impact Investing Organisation’s innovative programmes, helping to create practical solutions that enable private capital to address major societal challenges. Working with colleagues across the organisation and a wide range of external partners, you’ll support activities spanning research, stakeholder engagement, project coordination and thought leadership.
Key responsibilities include:
- Planning and coordinating meetings, workshops, roundtables and events, including logistics, materials, agendas and follow up.
- Supporting and developing relationships with stakeholders across financial services, government, business and civil society.
- Contributing ideas and supporting constructive discussions during engagements.
- Assisting communications and engagement activity, including social media, campaigns and sector advocacy.
- Producing clear and well structured written materials such as briefings, presentations, articles and fundraising proposals.
- Conducting desk research and supporting stakeholder engagement to inform research and programme design.
- Tracking project deliverables, risks, milestones and KPIs, helping to ensure effective and timely delivery.
- Supporting internal processes, systems improvements and team wide initiatives.
About You
We are looking for someone who brings curiosity, strong communication skills and a proactive, collaborative approach. You will have experience contributing to projects and working with stakeholders, as well as producing high quality written materials for varied audiences. You will be comfortable managing multiple tasks, adaptable to changing priorities and confident taking initiative with the right support.
Digital literacy (e.g. Microsoft 365), strong interpersonal skills and a commitment to the belief that finance can drive positive social impact are essential.
Experience in investment, financial services, social impact, policy or related fields is welcome but not required.
About the Organisation
This Impact Investing Organisation is an independent non profit dedicated to transforming capital markets so they support a fairer, greener and more resilient future. Through our Challenge Labs, field building initiatives, research, training and policy engagement, we work with financial institutions, businesses, government, regulators and civil society to drive systemic change. As a small, mission driven team, we are collaborative, ambitious and independent in our approach. We value diverse perspectives and are committed to building an inclusive and supportive workplace. We welcome applicants from under represented backgrounds and encourage flexible working.
Other roles you may have experience of could include:
Project Coordinator, Programme Officer, Policy Assistant, Research Officer, Engagement Coordinator, Events Coordinator, Impact Officer, Social Investment Assistant, Programme Support Officer, Project Officer. Analyst. #INDNFP
Use of Artificial Intelligence (AI) in applications
We recognise that AI tools are part of many people’s working lives and may be used in preparing applications. That said, applications are assessed on the basis of your personal experience, judgement and examples. We score for specificity and authenticity; responses that appear generic or indistinguishable from standard AI-generated content will be scored lower.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Charity Right
We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.
Our Mission
We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.
About the Role
We are seeking an enthusiastic and detail-oriented Fundraising and Events Coordinator to support our growing portfolio of physical fundraising events. The successful candidate will play a key role in coordinating and delivering a range of challenges and events, from local charity walks to international treks and marathons. This is an ideal position for someone early in their career who is passionate about events, fitness, and purpose-driven work.
This hands-on role will help you build valuable experience in events fundraising, logistics, supporter care, and campaign delivery while working across teams to ensure each event achieves its fundraising goals.
Key Responsibilities:
Events & Challenge Coordination
Assist in the planning and delivery of Charity Right’s physical fundraising events, including but not limited to:
- Local charity walks and runs
- UK marathons and half-marathons
- International treks (e.g., Everest Base Camp, Kilimanjaro)
- International marathons and endurance challenges
- Support logistics such as registration, travel coordination, permits, supplies, safety planning, and postevent wrap-ups
- Liaise with event partners, tour operators, venues, and sponsors where relevant
- Ensure all events are aligned with Charity Right's values and fundraising stand Participant Support
- Provide first-class support to event participants from sign-up to post-event follow-up
- Help supporters set up and optimise their fundraising pages
- Motivate and encourage participants to reach their fundraising targets
- Maintain regular communication with participants throughout their journey
Marketing and Promotion
- Work with the Marketing team to create engaging promotional content for each event/challenge
- Support email campaigns, social media content, and digital materials to drive sign-ups
- Assist in creating fundraising packs, challenge guides, and event-day materials Data and Reporting
- Maintain accurate data on participants and donors using the CRM system
- Contribute to event impact reporting, including feedback collection and case studies
- Track fundraising progress against targets and report on key metrics
Volunteer Engagement
- Help recruit and brief volunteers for relevant events and activities
- Ensure volunteers are well-supported and represent Charity Right's values
- Coordinate volunteer schedules and responsibilities for event days
Essential Skills and Experience
- Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously
- Excellent written and verbal communication skills
- Confident interpersonal skills with the ability to build rapport with participants, volunteers, and external partners
- Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning new digital tools
- High attention to detail, particularly when managing data and logistics
- A proactive, can-do attitude with the ability to work independently and as part of a team
- Willingness to travel within the UK for events and occasional work on evenings or weekends
- Genuine passion for charitable work and Charity Right's mission
- At least 1 year's experience in events coordination, fundraising, customer service, or a related field
Desirable
- Experience working within the charity or non-profit sector
- Familiarity with CRM or fundraising databases
- Experience supporting or participating in challenge events such as marathons, treks, or endurance activities
- Understanding of fundraising regulations and best practice (e.g., Fundraising Regulator Code)
- Volunteer coordination or management experience
- A valid UK driving licence and access to a vehicle
- First aid certification or willingness to obtain one
Working Culture:
We are a remote-first organisation. This role offers flexibility in working hours and location, with occasional UK travel required for key events and team meetings. You’ll be part of a purpose-driven team committed to creativity, integrity, and delivering real-world impact.
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.
The client requests no contact from agencies or media sales.
Role Overview: Reporting to the CEO, the Senior Fundraiser will lead funding applications, relationship-building with donors and stakeholders, and the development of systems and tools to support sustainable growth and income generation through fundraising.
Role Tasks and Responsibilities:
Strategic Planning and Leadership:
- Inform development of a comprehensive fundraising strategy aligned with the charity’s mission, long-term goals, and emerging priorities.
- Identify and develop fundraising-related policies and procedures to ensure compliance and best practice.
- Provide strategic advice to the CEO on funder requirements, including appropriate metrics, outcomes, and impact reporting expectations.
Fundraising and Income Generation:
- Develop a detailed fundraising blueprint, outlining language, approach, and strategy for each voluntary income stream (e.g. Trusts and Foundations, Individual Giving, Legacy, Corporate Partnerships).
- Identify, develop, and submit funding bids and proposals.
- Ensure that the charity's website and digital channels are optimised to support fundraising efforts, including donor journey mapping and supporter newsletters.
- Develop, launch, and oversee a legacy donation programme, including campaign planning.
- Use and develop AI ‘training’ document/s to enhance the efficiency and quality of funding applications.
Relationship Building and Stakeholder Engagement:
- Map and cultivate relationships with donors, funders, members, and other stakeholders, including individuals within the network who have capacity to give.
- Attend the board’s fundraising subcommittee, working closely with the CEO and trustee board subcommittee representative to agree agendas and facilitate meetings.
- Provide regular updates to the CEO on fundraising progress, opportunities, challenges, and risks.
Operational Development and Systems:
- Support the adoption and use of Beacon (CRM platform), contributing to the development of internal fundraising systems and processes.
General Responsibilities
- Uphold and promote EoLDUK’s mission, values, and policies.
- Maintain discretion and confidentiality in all professional matters.
- Undertake additional duties related to fundraising as required by the EoLDUK CEO and Board.
Person Specification
Essential Requirements
- Based in and has permission to work in the UK
- Demonstrable success in securing high-value funding
- Excellent verbal/written communication and persuasive writing skills for making compelling cases and reports to diverse audiences
- Understanding of EoLDUK’s work, mission, ethos and ability to represent it clearly and professionally
- Reliable, detail-orientated, and organised
- Self-motivated and able to work independently
- Strong IT capabilities (e.g., Microsoft Office, completing online applications, using AI tools to streamline application drafting)
- Demonstrates commitment to EoLDUK’s mission
- Experience of using and maintaining a fundraising database
Desirable
- Previous experience of developing fundraising strategy
- Previous experience of using a CRM system to manage fundraising
- Previous experience of using AI tools for funding applications
The client requests no contact from agencies or media sales.
ommunity Fundraiser
Hours: 35 hours per week (full time)Contract type:
Permanent subject to a probationary period
Salary: NJC SCP 23 to 25 (£34,434 to £36,363)
Based: Home working, with regular travel across Greater Manchester and to our offices in Liverpool, Leeds, Wakefield and Coventry.
BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families and communities to improve their health and well-being. We offer a range of unique services delivered at local, regional and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.
The Community Fundraiser role is responsible for establishing and developing community fundraising systems and activities. This is BHA's first dedicated fundraising position, offering a unique opportunity to build sustainable income streams whilst building trusted relationships with Ethnic Minorities communities in and around Manchester, and others interested in supporting our cause. You will plan and deliver culturally appropriate fundraising events, develop digital fundraising campaigns, establish donor databases and create fundraising systems that align with our values and mission. The successful applicant should bring proven experience in community fundraising with our target audience.
We are looking for someone who can demonstrate success in generating income through community engagement, has experience planning and delivering fundraising events, and understands the principles of community-centric fundraising.You will be comfortable establishing systems and processes as needed, working independently whilst collaborating across teams. Cultural competency and sensitivity when working with diverse communities is essential, along with the ability to build trust and rapport with different community groups. Strong communication skills, attention to detail regarding compliance and data protection, and creative problem-solving abilities will be crucial to your success in this role.The post holder will have the following essential criteria:
- Experience in successfully generating income through community fundraising activities
- Demonstrable experience working and building relationships with marginalised communities, particularly LGBTQ+ and/or Ethnic Minorities communities
- Experience planning and delivering fundraising events
- Experience establishing or developing fundraising systems and processes
- Understanding of the challenges and opportunities in fundraising within diverse communities
- Prepared to abide by the values and ethos of BHA For Equality
- Prepared to regularly work unsociable hours, including evenings and weekends for community events
- Must have the right to work in the UK at the time of appointment. We are not able to offer visa sponsorship. We carry out right to work checks fairly and without discrimination.
Benefits of working with BHA
- 25 days annual leave plus bank holidays pro rata
- Birthday leave
- Employee Assistant programme (includes income protection)
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Enhanced occupational sick pay
- Flexible working
If you would like to discuss this role, please contact Aydin Djemal to arrange an informal telephone discussion.You can apply by completing the Application Form on our website and submitting it in line with the instructions provided.Your application MUST DETAIL how you meet the points asked for in the person specification. CVs will not be accepted, and applicants must be eligible to work in the U.K.
Appointment is subject to a Basic DBS check. We only request information we’re legally entitled to and assess it in line with the Rehabilitation of Offenders Act 1974 and DBS filtering rule.
The closing date for applications is 23rd February 2026
Interviews will be held w/c 2nd March 2026
Reasonable adjustment: We are committed to creating an inclusive workplace that values equality, diversity, and inclusion. We welcome applications that represent the rich diversity of the communities we serve. As a disability confident employer, we actively seek to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us.
The client requests no contact from agencies or media sales.
Role overview
The Education and Events Executive will be an enthusiastic and organised early-career professional, supporting the Head of Education and Events in the planning and delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve assisting with the coordination of in-person and virtual education activities, supporting event logistics and administration, and helping to build positive working relationships with clinicians, faculty, industry partners and other stakeholders. The postholder will contribute to ensuring programmes are delivered smoothly and support the ongoing CPD needs of healthcare professionals.
This is an exciting opportunity to join an organisation supporting education and innovation in musculoskeletal health.
About us
We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.
We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.
Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.
Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.
Purpose of the role
As Education and Events Executive, your primary responsibility is to support the Head of Education and Events in the delivery of the department’s objectives. You will contribute to the planning, coordination and delivery of an educational programme of events and resources that support the professional training and continuing professional development (CPD) needs of healthcare professionals working within the musculoskeletal (MSK) field.
This role reports directly to the Head of Education and Events and involves working closely with colleagues and stakeholders to support the smooth delivery of education and events activity.
Key responsibilities
Delivery of educational programmes
- Support the delivery of a high-quality programme of educational events and courses, working under the direction of the Head of Education and Events and assisting with activities across the event lifecycle, from planning through to evaluation
- Assist with identifying opportunities to develop the events portfolio in line with departmental objectives
- Support the development and maintenance of working relationships with industry partners and stakeholders, assisting with communications and partnership activity as required
- Assist with event budgets, including tracking income and expenditure, processing invoices, and supporting financial reporting
- Support the marketing of events, including helping to prepare and share promotional materials across appropriate channels
- Act as a point of contact for course convenors, faculty and delegates, supporting event-related communications, including responding to enquiries and assisting with travel and accommodation arrangements
- Assist with the coordination of event logistics, including venue bookings, catering, and supporting in-person and virtual delivery using platforms such as Zoom
- Support the recording of virtual events and assist with basic post-production tasks, such as trimming and formatting recordings for distribution
- Provide on-site and virtual support at events to help ensure smooth delivery and a positive delegate experience
- Support post-event processes, including distributing recordings and presentation materials, issuing certificates, and contributing to post-event reports and evaluations
- Assist with CPD accreditation applications where appropriate, supporting compliance with relevant professional standards
Person specification:
Education and qualifications
- University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
- Willingness to develop project coordination and event delivery skills, with support and training
Experience and knowledge
- Some experience supporting the planning, coordination or delivery of events (in-person and/or virtual)
- Experience assisting with event administration, logistics, or communications
- Experience working collaboratively with colleagues or external stakeholders
- Awareness of continuing professional development (CPD) or training environments, or a willingness to learn
- Basic understanding of project coordination principles, or experience working to plans, timelines and deadlines
- Experience handling data and information accurately, with an understanding of confidentiality and data protection
- Comfortable working with numbers, including tracking costs, invoices, or budgets with guidance
- Awareness of compliance requirements such as data protection and information governance
Skills and abilities
- Clear written and verbal communication skills, with the ability to adapt communication for different audiences
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and confident using digital tools and social media in a professional context
- Strong organisational skills, attention to detail, and the ability to manage multiple tasks and deadlines
- A proactive approach to problem-solving, with the ability to escalate issues appropriately
- Able to work independently on allocated tasks and collaboratively as part of a team
- Willingness to learn, take responsibility, and develop skills over time
- Flexible and adaptable, with occasional willingness to work outside normal hours or travel for events
- Demonstrates professionalism, integrity, and respect for confidentiality
- Calm, positive and reliable, with a commitment to personal development and learning
- Committed to equality, diversity and inclusion in all aspects of work
- Takes initiative and shows enthusiasm for supporting high-quality education and events
Desirable
- Experience of working or volunteering in the charity or not-for-profit sector
- Experience of working in healthcare, education, or a research-related environment
- Experience of using design or content creation tools such as Canva or InDesign
- Basic experience supporting video content, such as editing, formatting or preparing recordings for distribution
Benefits
- Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
- Annual cost-of-living review, subject to the financial performance of the organisation
- Flexible working hours within core business hours (8:00am – 6:00pm)
- Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
- Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
- Enhanced maternity/paternity package
- Interest-free travel loan
- Access to an Employee Assistance Programme and YuLife wellbeing platform
- Private medical insurance, with discounted family rates
- Bike to work scheme
- Death in service benefit (4× basic salary)
About our team:
Fun runs, sky diving, fetes, sponsorship, donations, supporter relationships…we fundraising folk love to prove the difference we make.
We’re small enough to be a close-knit team where you can see the difference your projects make to the care we give every day, yet big and ambitious enough for you to grow and explore new fundraising events and techniques, as well as support you with training, opportunities and fantastic wellness benefits.
About the role:
We’re on the lookout for a passionate and personable experienced fundraiser to become a valued part of our close-knit team.
Reporting to the Community, Corporate and Events Lead, this role supports our ambition to generate income through community fundraising, corporate partnerships, and a wide range of events. You will proactively manage projects and build strong relationships with individuals, businesses and community groups, while also line-managing two enthusiastic team members.
Alongside maximising opportunities with our existing supporters, you will play a key role in developing and nurturing new ideas, partnerships and activities. Your work will help to grow this vital income stream and ensure we continue to connect meaningfully with the communities and organisations that champion Princess Alice Hospice.
About you:
For you the supporter is key, whether they’re a running in a marathon, holding a tea party, or a corporate partnership taking part in an international sponsored bike ride.
You’ll be enthusiastic, highly organised, and able to multitask effectively. With strong verbal and written communication skills, you’ll also have some experience in charity fundraising, particularly community fundraising—whether voluntary or paid. Strong in administrative tasks, you’ll be confident in managing multiple responsibilities while maintaining attention to detail. Above all, you’ll be passionate about community fundraising and building meaningful connections to support a great cause.
If you love building relationships, inspiring generosity, and making a real impact, we’d love to meet you!
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Training support and development opportunities
- Free onsite parking
- Subsidised meals at onsite canteen
- Employee Assistance Programme – promoting staff wellbeing
- Access to Blue Light Card discount
- Access to Pension Scheme
- In – house laundry of uniforms, plus excellent changing facilities (with showers)
- Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work
Join us in creating meaningful change while working alongside a supportive and dedicated group of like-minded individuals who truly care about the cause.
Let’s make a difference together.
About Us:Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.
The client requests no contact from agencies or media sales.
The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.
This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.
Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.
A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.
About You
The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.
The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.
How to apply
If you have questions about the post, please contact the Head of HR, Michelle Ovenden. For further details including an application form and job pack please visit the Cathedral website vacancies page.
Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden
Closing date: 20 February 2026
Interviews (in person): 11 March 2026
The client requests no contact from agencies or media sales.
Job Title: Fundraiser - Third Party Events
Directorate: Engagement and Fundraising
Team/Department (if specific): Philanthropy and Partnerships - Mass Participation Team
Context and Background
The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Income Generation, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible donor experience by building long -term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.
The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events and products to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family.
The Mass Participation Team focuses on three areas of fundraising;
- Third party events – sporting and challenge events organised by third party suppliers, where we market spaces, recruit participants and support them in raising money in aid of the NSPCC. For example, the TCS London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks.
- Schools Fundraising – a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster.
- DIY fundraising – supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals.
Job purpose
The role of the Fundraiser is to manage a number of events in the third party events portfolio. The Fundraiser will be responsible for working as a proactive member of the team to ensure that the participation levels and net income from each event/activity are maximised. The key aspects of the role are:
- To project manage specific event activities, co -ordinate cross fundraising activity, develop materials, keep track of budgets and evaluate as appropriate
- To develop specific activities and build existing activities to increase participation and income.
- Work closely with the team manager to identify and implement new opportunities to improve the efficiency and effectiveness.
- Work as part of the Mass Participation Team to deliver the overall department objectives.
- Evaluate the performance of specific activities and to provide financial information as required.
- To work to deliver the agreed departmental strategy, goals and standards in line with business requirements.
- To work effectively with other departments in Fundraising and other functions within the NSPCC to maximise income.
Key relationships - Internal
- Reports to Fundraising Manager – Third Party Events team
- Mass Participation Team colleagues
- Work closely with colleagues in Engagement and Fundraising teams to develop opportunities, supporters and fundraising initiatives.
- Work with staff in other NSPCC functions such as Brand and Content , Digital, Data and Analytics , Volunteer Recruitment and Marketing, as necessary to further fundraising relationships.
Key relationships - External
- Works with a range of NSPCC event participants and potential supporters, including corporate partners, major donors and volunteer fundraising boards .
- Works with a range of event providers, agencies and other suppliers that support fundraising relationships and activity.
Main duties and responsibilities
- To maximise income by engaging, managing and inspiring NSPCC event participants and event enquirers.
- To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys and experiences.
- To be responsible for delivering a supporter event experience that surpasses supporters’ expectations in order to maximise opportunities.
- To ensure maximised effectiveness and efficiency of sporting events by planning and best practice
- To proactively improve and capture knowledge and understanding of event participants through developing the NSPCC relationship with them, delivering greater insight that can be used to further develop supporter relationships to deliver increased lifetime value across all forms of support.
- To research and develop fundraising opportunities in sporting events both by reviewing NSPCC activities and the activities of other charities.
- To carry out research through a range of sources, to obtain relevant information that can contribute to improving event promotion effectiveness, the event participant experience, maximising participant sponsorship income and repeat participation levels.
- Work with their manager, to devise, agree and deliver particular aspects of the Mass Participation Team’s annual business plan and budget to enable the NSPCC to plan its activity and services.
- To work with fundraisers and staff in other departments to maximise relationships with NSPCC supporters.
- To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.
Responsibilities for all Staff within the Income Generation directorate
- To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
- To lead regular team meetings and actively participate in department meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising team does likewise
- A commitment to safeguard and promote the welfare of children and young people
Person specification
- Mass participation fundraising events experience, including budget management, event delivery and marketing
- Highly developed written and verbal communication skills to deliver fundraising and training content, ideas and activity updates to a range of audiences in a clear, inspiring and confident way.
- Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
- Ability to successfully negotiate with others to achieve desired outcomes.
- Proven ability to work with and through other teams and departments to maximise results for an organisation.
- Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format.
- Proven ability of demonstrating initiative and creativity to achieve desired outcomes.
- Ability to collect and analyse data, identify opportunities and evaluate their viability
- Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
- Ability to work organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
Are you passionate about bringing people together to create change? As Community Fundraiser at New Citizens’ Gateway, you will inspire local communities, faith groups and supporters to stand alongside refugees and people seeking asylum. Your work will directly fund vital services that offer safety, dignity and hope to people rebuilding their lives in the UK. From energising community-led events to growing individual giving, you will turn compassion into action and ensure our work can reach even more people in need.
Benefits included:
- Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)
- 6% employer pension contribution to help you plan for the future
- A friendly, inclusive and supportive team culture
- Meaningful work that makes a genuine difference to refugees and asylum seekers
- Regular supervision and ongoing support in a collaborative environment
- Flexible working approach, including occasional community and event-based work
This role is perfect for someone who believes in the power of community, thrives on connection, and wants their work to make a visible, lasting impact. Interview Date: 12/02/2026
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
Salary: £34,582 – £36,120, plus £3,366 London weighting or £500 Home Working Allowance (as applicable)
Location: Hybrid (London office) or remote within the UK
Contract: Permanent
Help shape fundraising products that change lives
We are looking for a highly skilled and thoughtful Senior Product Officer to play a key role in developing, delivering and improving a wide portfolio of fundraising products. This is an exciting opportunity to influence how supporters engage, contribute and connect, while working within a supportive team focused on meaningful impact and continuous improvement.
Sitting within the Engagement and Fundraising directorate, you will support and lead on the development and fulfilment of new and existing fundraising products—from regular giving and lotteries to digital propositions and innovative new ideas. You’ll work with colleagues across multiple teams, external suppliers, volunteers and supporters, ensuring every product is developed to the highest standard and contributes to long-term fundraising goals.
This is a role for someone who thrives on variety, enjoys solving problems creatively, and brings confidence in managing data, stakeholder relationships and product development. You’ll join a mission-driven team committed to inclusion, flexibility and ensuring every supporter has a great experience.
What you’ll do
- Lead or support the development, innovation and delivery of fundraising products
- Manage the fulfilment and end-to-end delivery of products across the organisation
- Create and maintain product performance reports and financial models
- Contribute to product development roadmaps, business cases and strategic papers
- Work with suppliers, external partners and internal teams to ensure high-quality delivery
- Provide insight through research on sector trends and comparable organisations
- Support budget management, including raising purchase orders and processing invoices
- Promote best practice and share specialist knowledge across teams
- Work cross-functionally to maximise fundraising outcomes
- Support campaigns that promote products to new and existing supporters
What you’ll bring
- Highly developed written and verbal communication skills, with the ability to explain complex ideas clearly and persuasively
- Confidence presenting updates, ideas and pitches to a range of audiences
- Ability to analyse, interpret and communicate numerical and financial data
- Strong time management skills, with experience managing competing deadlines
- Proven ability to build and maintain positive relationships with internal and external stakeholders
- Creative and innovative problem-solving skills
- Experience in a customer-focused environment such as fundraising, sales or marketing
- Proficiency in Windows-based software including word processing, spreadsheets and email
- A commitment to high-quality service delivery and a flexible, collaborative approach
What we offer
- Salary: £34,582 – £36,120
- Plus either:£3,366 London weighting (for hybrid London workers), or £500 Home Working Allowance (for remote workers)
- Flexible hybrid or fully remote working options within the UK
Our commitment to inclusion
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Harrow Club
West London | Permanent
Charity People is thrilled to be partnering with The Harrow Club to recruit their new Head of Fundraising and Communications. This is a brilliant opportunity to join a respected, community-rooted youth charity at a genuinely exciting moment of growth. If you're someone who loves building relationships, creating clarity and momentum, and shaping a function with purpose at its heart, this could be the perfect next step.
- Salary: £50,000
- Location: Harrow Club, W10
- Hybrid working: 2 days per week in the office
- Hours: full-time, permanent
About The Harrow Club
The Harrow Club is a longstanding and highly respected youth charity working at the heart of some of West London's most disadvantaged communities. For more than 140 years, the organisation has championed local young people, providing universal youth clubs alongside targeted specialist support for those aged 10-21 who need it most.
Each week, the organisation works with up to 500 young people across six youth club sites and a wide range of targeted interventions spanning education, wellbeing, employability and positive life choices. Their model is rooted in trusted relationships, high-quality programmes, and early intervention - helping young people grow in confidence, overcome disadvantage, and move toward a positive future.
About the Role
This is a strategic and hands-on opportunity to lead and shape The Harrow Club's fundraising and communications activity. You'll drive sustainable income growth, raise the charity's profile, and ensure its story is told with clarity, conviction and heart.
This role will suit someone with ambition, emotional intelligence and a strong sense of purpose - someone excited by the chance to build something meaningful and see their work directly translate into better outcomes for young people.
"We are looking for someone with energy, credibility, and purpose. Someone who is motivated by impact, comfortable with responsibility, and excited by the opportunity to build something that really matters. If you want your work to translate directly into better outcomes for young people and families, I would strongly encourage you to apply.
I look forward to hearing from you." Garnet Johnson, CEO
As Head of Fundraising & Communications, you will:
- Lead the development of a cross-organisational fundraising strategy.
- Build a high-performing fundraising and communications function.
- Position The Harrow Club as a credible, high-impact partner.
- Embed excellent stewardship, strong data practice and compliance.
In this role, you'll be the driving force behind an ambitious fundraising programme, shaping a bold strategy, unlocking new income streams, and building a diverse, future-proof pipeline. You'll lead on high-value bids and forge relationships with trusts, foundations, corporates and major donors, creating compelling propositions that inspire long-term support. You will elevate the charity's profile through impactful campaigns, events and content that bring the Harrow Clubs mission to life.
About you
We're looking for a values-driven fundraiser with a strong track record of securing income across trusts, corporates, major donors and/or foundations. A skilled communicator with excellent writing and relationship-building abilities, you're confident managing multiple projects and leading people to do their best work. You're organised, proactive and committed to the mission of The Harrow Club. Experience in communications, digital engagement, campaigns, or knowledge of GDPR and fundraising regulation would be a bonus.
How to Apply
Please send your CV and a cover letter to from our recruitment partner, Charity People.
Your cover letter should respond to these three questions (max. 350 words each):
- Why are you interested in the role at The Harrow Club?
- What will you bring to the role and the organisation's future impact?
- How do your skills and experience meet the essential requirements?
Recruitment Timeline
- Closing Date: February 15thFebruary
- Shortlisting: February 16thFebruary
- 1st Stage Interviews: w/c 23rdFebruary
- 2nd Stage Interviews: w/c 2ndMarch
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Engagement Officer - South (accessible to Essex)
Responsible to: Engagement Team Manager
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – South (accessible to Essex)
Benefits:
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026
REF-226 247
Salary: £33,500 pro rata (£26,800 actual)
Hours: 28 hours per week - Wednesday 10:00-18:00, Thursday 9:30-17:30, Friday 9:30-17:30, Saturday 10:00-18:00
Contract: Permanent
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
THE IMPACT YOU WILL HAVE
As a Senior Helpline Coordinator, you will help ensure Missing People's award winning, high quality, 7-day-a-week helpline is safe, effective and compassionate for children, young people, adults in crisis, and their families. You’ll support smooth daily operations, oversee rotas, guide staff and volunteers, make safeguarding decisions, and ensure every contact is handled with care. Your leadership will help keep this vital lifeline running and continuously improving.
ABOUT YOU
You’ll bring strong frontline experience, sound judgement and a calm, supportive approach. You will have:
- Right to work in the UK.
- Experience supporting children, young people and/or vulnerable adults by phone or digital channels in a supervisory or coordination role.
- Experience managing or supervising staff or volunteers.
- Solid safeguarding knowledge, including risk assessments and referral processes.
- Strong organisational and time management skills.
- High IT confidence, with the ability to work across multiple systems.
- Excellent written and verbal communication skills.
- Experience of coaching and training groups or individuals.
WHAT WE OFFER
Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations.
HOW TO APPLY
Please include your CV and a brief supporting statement that demonstrates how you are a good fit for this role. We look forward to receiving your application. We reserve the right to withdraw this advert early if we receive sufficient applications, so please apply promptly.
Closing date: 23:59 on 12th February 2026
Interviews: 18th February 2026
Start date: ASAP March 2026
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional, annual leave days awarded on length of service*,Company pension contribution, Life insurance (3 x salary)*, Employee Assistance Programme (EAP) including 24/7 support helpline, Interest-free Season Ticket Loans*, Additional maternity pay and leave*, Additional paternity pay*, Additional sick pay* *available after probation period passed
REF-226 493
Missing People is the only UK charity dedicated to reconnecting missing people and their loved ones.
Engagement Officer - Scotland
Responsible to: Engagement Team Manager
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – Scotland
Benefits
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- Working from home allowance at the standard HMRC rate as detailed on the government website.
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
Job summary
Reporting to the head of growth and sitting within the engagement team you will:
- recruit volunteers by promoting Re-engage’s services,
- develop effective relationships with new and existing referrers such as social prescribers and community link workers
- identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
- support the wider Re-engage team in the delivery of our grant funded projects
Engagement officer tasks and requirements
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
- Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
- Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
- Carrying out any other reasonable tasks assigned to you by your line manager.
You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability in all areas of working digitally.
- Experience of working across different sectors and developing links with other organisations.
- Excellent interpersonal, written, and verbal communication skills
- Organised and methodical approach to work with strong administrative skills
- Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Self-motivated, able to work remotely with minimal supervision.
- Experience of working to deadlines and meeting KPIs and targets
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- Able to work your own initiative as well as collaboratively as part of a team
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience of community engagement or sales, including online engagement.
- Experience working in a target-driven work environment
- Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- Understanding of volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
- Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026
REF-226 246
ID: 1672 Peer Mentoring Coordinator
Service: Project Indigo, Off Centre
Salary: £32,750 - £35,564 FTE per annum, inclusive of Inner London Weighting (£19650 - £21338.40 pro rata per annum)
Location: Hackney
We typically work 2 days a week in the office but offer the flexibility to work fully remotely. Our office space is wheelchair accessible.
Hours: 22.2 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent Contract
Family Action & the Role’s Impact:
We are seeking a Peer Mentoring Coordinator to develop and manage our new LGBTQ+ Peer Mentoring Programme, training and supporting Project Indigo members to become mentors in the local community.
Project Indigo is the LGBTQ+ youth service based at Off Centre at Family Action. It is open to anyone aged 16-25 who identifies as LGBTQ+ or is exploring their sexuality or gender identity. Our weekly youth group is a safe, supportive space for LGBTQ+ young people to meet each other and participate in workshops and activities. In addition to the youth group, Project Indigo offers 1-to-1 support and advice sessions with the Project Lead. The group aims to support young people to build links with the local LGBTQ+ community, build meaningful relationships and get support around issues that are impacting them. Project Indigo maintains a youth-led and person-centred approach, with this role being developed in consultation with our members to support them in accessing training and support to do community-focused work. The Peer Mentoring Coordinator’s role will be to develop a new Peer Mentoring Programme, supporting older Project Indigo members to train as mentors and deliver mentoring sessions with younger LGBTQ+ people in the local community.
Off Centre is a service that provides a range of targeted mental health focused support services to young people aged 16 to 25 who reside/are registered with a City and Hackney GP. These include: individual, counselling and psychotherapy, individual and group art psychotherapy, key-work support, out of hours drop-in service on Thursday evenings; targeted provision for children and young people of African, Caribbean and mixed heritage (ACH); and an Information and Advice provision.
The role
As the Peer Mentoring Coordinator, you will develop and lead Project Indigo’s Peer Mentoring Programme. Central to the role will be understanding young mentors’ needs and goals, and providing high quality supervisory support throughout the training and mentoring process. You will further develop the Mentoring programme, consulting with relevant organisations, liaising with partners, and keeping accurate records to monitor progress for administrative and evaluative purposes.
Your impact
This role will enrich Project Indigo’s holistic offer by providing young people with the opportunity to access training, qualifications and work experience while receiving high quality support tailored to their needs. You will offer sensitive supervisory support to young LGBTQ+ mentors, supporting their diverse need by maintaining an empathetic, intersectional and youth-led approach.
Your skills
You will be a confident communicator with proven experience of working in a supportive role with LGBTQ+ young people and/or evidence of in-depth knowledge of issues relating to LGBTQ+ young people, in particular trans and gender diverse young people.
You will be empathetic and maintain an understanding of the social issues impacting young LGBTQ+ people. You will have excellent organisational skills and be able to manage your time and workload effectively. You will have an understanding of risk management, health and safety issues and the ability in accordance with local and organisational safeguarding policies.
We particularly encourage applicants with lived LGBTQ+ experience and/or those with experience working with LGBTQ+ young people. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
What will we offer you
We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers and a cycle to work scheme. Family Action has multiple internal staff diversity networks including the Anti-Racism and People of Colour Network, Disability and Accessibility Network, Gender Equality Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network, open to all members of staff who self-identify into a particular group. We have a dedicated Trans, Intersex and Non-binary Inclusion Policy, including Transitioning at Work Guidance.
All roles in Family Action are open to a discussion about possible flexible working options and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your continuing professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: Sunday 15th February 2026
For direct queries with the hiring manager, please email Nigel Lockley.
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



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