Digital engagement manager jobs

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements of the role Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Please see the job description and person specification for the full list of requirements and specifications.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of the induction period with a minimum 60% office based. 

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program. 

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce. 

Harris Hill has a fabulous opportunity, for a Chief Communications Officer to join a national charity from 22nd June, for 4 months.

This is a full time role, paying c£500-750 per day, on the basis of working a freelance basis, so you would invoice the client directly. This role requires 2dpw in their Essex office, with some flexibility. Cut off for applications will be 22nd May.

As the Chief Communications Officer, you will report directly to the CEO, playing an Executive level role, leading the organisations external communications, reputation management, brand positioning, and internal engagement. You will provide counsel to the CEO and senior leaders around integrated communications, engagement, and digital strategy.

Experience:

Proven experience operating at Executive level, leading the development and execution of high impact communication strategies at pace across multiple channels in complex, highly political environments.

Deep understanding of the public, policy and regulatory landscape in which the charity and the charity operates, with the ability to assess implications, anticipate risk and shape strategic responses.

Significant experience in high risk media handling and managing reputational risk at organisational level, including navigating sensitive issues under scrutiny.

Demonstrable experience establishing and strengthening organisational brand and identity, ensuring consistent, strategic brand expression across diverse audiences and touchpoints.

Desirable

Communications background in the charitable sector and/or lived experience of disability.

If you would like to see a full description of the role, please apply for further information. 

Do you have fundraising experience and a passion for project management? Do you want to play a key role in helping supporters feel valued while enabling sustainable growth in individual giving? Join BMS World Mission as our Fundraising Officer.

As the Fundraising Officer, you’ll be part of the Individual Giving team delivering inspiring fundraising activity. From project managing quarterly direct mail appeals to shaping compelling supporter journeys, your work will help people engage generously with BMS’ mission. You’ll collaborate closely with communications colleagues to produce impactful fundraising materials, plan supporter events, and ensure excellent, personalised thanking that reflects our commitment to outstanding supporter care.

You’ll monitor performance, learn from data, and apply insights to continually improve our approach. If you enjoy juggling projects, working collaboratively, and combining creativity with analysis this role is ideal for you.

We’re looking for someone with project management experience, strong communication skills and a genuine passion for fundraising. You’ll be aligned with BMS’ Christian vision and values, committed to high standards, and motivated to keep learning and growing.

If you want your work to make a real difference - both to supporters and to communities around the world - we’d love to hear from you.

Key Information

Location: Didcot/hybrid

Hours: 35 hours per week/full time

Employment type: Permanent

Salary: £33,477 per annum

Closing date: 9am on Monday 1 June 2026

Interview date: Tuesday 9 June 2026

Q&A time: Thursday 21 May 12.30 – 13.30

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by delivering specialist welfare benefits advice and training to help Deaf and Disabled people secure the support they're entitled to. 

About Disability Law Service 

Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To provide specialist welfare benefits advice and training to Deaf and Disabled people and organisations, supporting access to entitlements and improved outcomes. 

Overview 

You will deliver welfare benefits advice via our helpline and outreach work, alongside providing training to voluntary and community organisations. You will also contribute to service development and collaborative team working within our Social Welfare Law team. 

Key responsibilities 

• Provide welfare benefits advice via a dedicated helpline 

• Support clients to understand entitlements and next steps 

• Deliver welfare benefits training to external organisations 

• Maintain accurate case records and reporting systems 

• Contribute to service development and digital advice delivery 

• Work collaboratively within the team 

• Maintain up-to-date knowledge of welfare benefits law and policy 

What we offer 

• Opportunities to develop expertise in welfare benefits and financial resilience, and contribute to a varied and dynamic workload 

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role. 

The Marketing Officer/Senior Marketing Officer (Acquisition) at CBM UK is an important role in making our life-changing work possible. Advertised at Officer or Senior Officer level (subject to experience), the role delivers direct and digital marketing communications to grow awareness, and recruit and engage with new long-term CBM supporters, through creative and impactful fundraising communications.

Key responsibilities:

The position holder is responsible for developing and delivering fundraising campaigns that will engage with CBM target individual audiences; supporting the development of the annual public fundraising plan; building supporter journeys and testing new channels and messages.

Working closely with the Head of Marketing and across the Fundraising & Communications team to plan, coordinate and deliver donor acquisition appeals to recruit new individual supporters, using a variety of direct and digital marketing channels.

Regular giving (mostly monthly Direct Debits) are a large part of CBMs donor acquisition activity, and as such, part of this acquisition role is the planning and co-ordination of regular giving conversion, recruitment, retention, and upgrade campaigns.

Donor Acquisition (30%)

1. Working alongside the Head of Marketing and external agencies to plan and deliver a supporter recruitment programme, using channels that may include, but not limited to, inserts, press adverts, and door drops. email, paid social media adverts, Pay Per Click Googe adverts, and lead generation activities.
2. Optimise the performance (traffic and income) of website fundraising pages, including appeal landing pages and donation platforms. Ensuring pages on the CBM website are engaging to existing and new audiences and utilising Search Engine Optimisation tools.
3. Plan and coordinate an off-line and online welcome journey for new supporters to CBM, that will encourage ongoing engagement and long-term support.
4. Develop excellent working relationships with existing and new agencies and suppliers, including marketing agencies, writers, designers, print suppliers and mailing houses. Source new agencies and suppliers as appropriate.

Regular Giving (20%)

1. As part of the regular giving retention plan, deliver inspiring direct and digital marketing communications and updates to monthly supporters about CBMs work and the people their gifts are supporting. This can involve creating briefs, working alongside freelance copywriters and designers, and managing print and fulfilment suppliers.
2. Working alongside our inhouse Supporter Relations team and external telephone fundraising agencies to co-ordinate regular giving conversion, upgrade and retention campaigns over the telephone.
3. Deliver, test and refine a welcome and ongoing donor journey for regular giving supporters, across digital, post and phone channels, to update and thank supporters.

Legacy and In-Memoriam Giving (20%)

1. Work alongside the Head of Marketing and Senior Supporter Relations Officer to develop marketing plans for legacy and in-memoriam giving.
2. Responsible for legacy and in-memoriam giving direct mail and email appeals, and work alongside the Communications Team to ensure the legacy and in-memoriam giving website pages inspire new and existing supporters to support CBM in these ways.

New product testing (20%)

a.  Test and develop new fundraising ideas, channels and messages to engage with and raise funds from new and existing audiences.

b.  Maintain an awareness and anticipation of charity sector trends relating to direct marketing and keep abreast of competitor activities to enable CBM to respond and adapt quickly where appropriate.

Planning and reporting (10%)

1. Analysis and reporting of appeals and projects, providing learnings that will enable informed decision making around future activity.
2. Develop a good knowledge of the CRM system (Salesforce) and ensure appropriate recording and reporting of direct marketing activity.

Other

1. Ensure the consistent implementation of CBMs brand, key messages and style guide in fundraising activities.
2. Awareness of, and compliance across direct marketing, of Fundraising Regulator and Data Protection legal requirements (GDPR and PECR).
3. Work with other teams, including the CBM Global Federation, to maximise collaboration opportunities and integrated working.
4. Help develop a culture of enthusiasm, continual improvement and success which reflects the ambitions of CBM UK.
5. Occasional out of normal office working hours. Occasional travel in the UK and possibility of travel internationally.

For full details, please download the recruitment pack.

This role is focused on delivery across London and requires regular in-person work with community partners, retailers and stakeholders. Candidates will need to be able to travel frequently and efficiently across London to meet the requirements of the role. We anticipate this will be most practical for candidates based within Greater London. 

Main Purpose of the Role 

We are seeking a dedicated, delivery-driven Project Support Officer to join our team, with a specific focus on hands-on, community-based project coordination. The Project Support Officer will play a key role in supporting, developing and delivering our Rose Voucher Programmes directly within local communities across London. 

Working directly to ARC’s Operations Project Manager, the Project Support Officer will be responsible for supporting projects through engagement with our local delivery partners. This will include working closely with early years settings and community organisations to support project delivery. The post holder will also be responsible for the development and maintenance of local retailer relationships, including engaging with Market Management Teams, supporting individual traders and retailers who are members of the scheme, and helping to identify new retail opportunities as required. 

The post holder must be comfortable working collaboratively with a wide range of partners, stakeholders and diverse communities, and should possess strong communication and relationship management skills. An organised approach to work and keen attention to detail will be essential to help support the charity’s activities over the coming years. 

Job responsibilities  

• Project Support– actively assist with the development, delivery and implementation of Rose Vouchers Programmes across London, working directly within local communities 

• Problem solving – in close collaboration with the Operations Projects Manager, investigate and resolve a varied range of issues in an efficient and constructive way, to support projects to succeed in ways that suit the needs of our varied communities.

• Engage with local partners – build and maintain strong working relationships with partners and stakeholders at the community level to ensure sustained involvement and support. This includes community organisations, local retailers, and local authority and public health staff.

• Ensure project targets are met but not exceeded (e.g. numbers of families actively supported by Rose Vouchers in each area) to balance strong delivery with working within budgets

• Support local projects to host and coordinate regular steering group meetings 

• Work with the Impact & Evaluation Manager to embed processes and procedures for data management and evaluation of project impact 

• Coordinate and deliver training for local project partners on how to deliver, monitor and manage the project locally and provide with required resources 

•  Support project partners in accessing and successfully using the charity’s digital project systems, including troubleshooting common issues.

• Support the distribution of monthly project data to funders and project partners 

• Support the development and administration of project toolkits for delivery partners

• Work with local partners and local authority teams to support the identification of potential new retailers

• Recruit and train new retailers and provide them with required resources and on-going support 

• Further responsibilities relevant to & commensurate with the role of Project Support Officer 

Person Specification  

Knowledge and skills (essential):  

• Project coordination skills and / or an organised and methodical approach to work and attention to detail 

• Experience working within diverse communities

• Good communication skills – written & oral – with the ability to communicate with diverse audiences 

• Practical IT skills and ability to learn new systems – MS Outlook, Excel, Word, and bespoke charity project management and reporting systems. 

• Experience working with groups who may have time constraints or specific communication needs, such as families with young children, or individuals for whom English is a second language 

• Relevant experience within the community, health, or social support sector or with transferable skills

• A commitment to the vision, mission, and values of Alexandra Rose Charity in its efforts to create a more equitable food system 

Knowledge and skills (desirable):  

• Knowledge (or interest in developing knowledge) of food & health issues in particular how inequality affects access to a healthy diet 

• Background in public health, social care, or nutrition. 

• Knowledge of food sector nationally especially from work with other third sector organisations and campaigns

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.

• Shifting power to people and communities affected by injustice and inequality.

• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.

• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.

• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Department background

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

tional model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.

By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.

How we work

Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.

Job purpose

As a Customer Care Representative, you’ll be the first friendly face (or voice) people meet when they reach out for help with challenges like debt, housing, benefits, employment or consumer issues. You’ll play a key role in helping each person feel listened to, supported, and confident about their next steps.

You’ll handle a mix of face-to-face, phone, and digital enquiries, working with empathy, patience, and clear communication. With full training provided, you’ll gain the skills to manage sensitive conversations, complete initial assessments, book appointments, and connect people to the right support services quickly and smoothly.

Scope of role

· Provide friendly, professional, and high-quality customer service as the first point of contact for people seeking advice.

· Manage a range of enquiries via phone, email, web chat, WhatsApp, and in-person at our Triage Hub

· Conduct initial assessments and book appointments with our advice specialists.

· Maintain accurate and confidential client information using our CRM system, always following GDPR and data protection requirements.

· Identify when to signpost or refer people to other organisations to ensure they receive the right support.

· Handle feedback or complaints with empathy, professionalism, and a focus on finding solutions.

· Approach sensitive or challenging conversations calmly, using good communication and de-escalation skills.

· Apply safeguarding principles in everyday work - training and guidance will be provided.

· Collaborate with colleagues and project partners to improve how people access and experience our service.

· Contribute to team meetings, training sessions, and occasional events at our East London hub and other venues as required.

Key working relationships

· Internal: CCR Managers, frontline advisors, Communications and Marketing colleagues, Project Leads, Data and Insights teams, and wider Toynbee Hall staff.

· External: Advisors and Clients

What Success Looks Like in Your First Year

• You’ll complete your CMA Level 3 qualification and gain confidence in supporting people with financial and wellbeing issues.
• You’ll build strong communication and assessment skills, managing a variety of enquiries confidently.
• You’ll contribute ideas that help improve our service and client experience.
• You’ll be part of a team that trusts and supports one another and learns together.

Person Specification

The successful candidate will demonstrate:

Essential

· Experience in providing customer service in person, over the phone or online

· Clear and confident communicator with good spoken and written English

· Strong active listening and questioning skills

· Able to build trust with people from diverse backgrounds

· Calm and empathetic approach when supporting people in distress or dealing with sensitive or challenging situations

· Good emotional resilience and self-awareness, including recognising when to seek support

· Strong organisational skills, with the ability to manage time, prioritise tasks and maintain attention to detail in a busy environment

· Strong attention to detail

· Ability to manage time in a busy service environment.

· Collaborative, solutions focused approach.

· Confident using Apple MacBook, including Microsoft Office 365, Microsoft Teams, and CRM systems

· Understanding of safeguarding principles and a willingness to apply these confidently after training

Desirable

· Knowledge of community services in a London context.

· Experience working or volunteering in advice, support, housing, debt, benefits, or other community-facing services

Job Title: Self-Employment Coach

Reporting To: Self-Employment Manager

Salary: £30,900 pro rata (£18,540 actual)

Hours: 21 hours per week

Contract: Permanent

Location: Currently one day in the office in Kings Cross N1 9LG

- working actively in the community for the rest of the week

DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.

Context of Job

AFK is a national charity creating opportunities for children and young people who are disabled or neurodivergent, to increase their independence, reach their individual potential and remove the barriers they face.

The Self‑Employment Programme is a growing initiative designed to help 18–25‑year‑olds transform their passions, skills and talents into real income‑generating opportunities. Through coaching, group delivery, mentoring, and practical business development activities, the programme provides accessible, person‑centred support to young people who want to pursue self‑employment as part of their pathway to independence.

The Self‑Employment Coach plays a key role in delivering high‑quality, empowering support to young people, working alongside the Self‑Employment Programme Manager to co‑design, deliver and evaluate a dynamic, inclusive and impactful programme.

Overall Job Purpose

To provide structured, person‑centred coaching to young people exploring or preparing for self‑employment. This includes delivering 1‑2‑1 and group sessions, supporting beneficiaries to develop viable business ideas, and helping them access tools, resources and opportunities needed to succeed. The role also contributes to the programme’s administrative, monitoring, partnership and outreach activities.

Working Conditions

The post is 21 hours per week, typically worked between 9:00am and 5:00pm. Contracted working days will be agreed with the Self‑Employment Programme Manager; however, Tuesdays are a mandatory working day. The post holder may occasionally be required to work evenings or weekends depending on programme needs.

The role includes 16.5 days of annual leave, in addition to public holidays.
AFK operates a TOIL (Time Off in Lieu) policy.

Working Relationships

The Self‑Employment Coach will work closely with young people, their families, education professionals, and colleagues across AFK to deliver tailored coaching and support.

The post holder will report regularly to the Self‑Employment Programme Manager and work alongside the Executive Director of Services as required, while actively engaging with external partners to ensure positive and sustainable outcomes for young people.

Principal Responsibilities

Coaching & Programme Delivery

• Deliver 1‑2‑1 coaching, small‑group sessions and workshop activities to support young people’s business development, confidence and skills.
• Work with young people to identify their aspirations, needs and goals, and translate them into practical action plans.
• Support trainees to develop essential components of their business ideas (e.g., value proposition, customer identification, pricing).
• Help young people understand the financial aspects of self‑employment, including budgeting, basic feasibility and potential benefits implications (with support from the Manager where specialist knowledge is required).
• Co‑facilitate specialist sessions with mentors, guest speakers or external partners.

Research & Business Development Support

• Research and suggest suitable platforms, markets and selling opportunities for trainees’ products or services (online and physical).
• Support trainees to understand and test their business ideas, including conducting simple market research and exploring feasibility.

Programme Co‑ordination & Administration

• Maintain accurate records, including session notes, trainee progress, KPIs and monitoring data.
• Contribute to evaluation processes, including collecting feedback, tracking impact and supporting continuous programme improvement.
• Support with scheduling, communication and preparation of delivery materials.
• Assist in maintaining a positive, accessible and inclusive programme environment.

Outreach & Partnerships

• Support delivery of outreach sessions in schools, colleges and community settings, promoting AFK’s offer.
• Develop positive working relationships with external partners, mentors and community organisations to enhance opportunities for trainees.
• Contribute to collaborative work across AFK departments, ensuring consistent communication and alignment with organisational objectives.

General Organisational Responsibilities

• Uphold AFK’s commitment to safeguarding, equality, diversity and inclusion.
• Engage in learning and development opportunities, and participate in supervision and appraisal.
• Carry out any other responsibilities reasonably associated with the role.

** To read the full job description and submit your application form, please visit the Vacancies page on the Libraries Unlimited website **

Senior Fundraising Officer – (Job ref: SFO001)

Salary: £28,800 (£36,000 FTE)
Hours: 29.6 hours over 4 days (working pattern to be discussed with successful candidate)
Location: Exeter Library & Home (Hybrid)
Closing date: 9am, Monday 18th May 2026
Interview date: Wednesday 27th May 2026 at Cullompton Library

We’re one of Devon’s biggest charities, with a passion for enriching the lives of local people and communities through the power of reading. We’re looking to continue our success of generating income to support our charitable activities, and so if you also have a record of success, and a passion for what we do, then we’d love to hear from you.

In return we can offer:

· 24 days holiday per year, plus Bank Holidays, rising to 26 days after 5 years’ continuous service

· Pension – defined contribution pension scheme with matched employer contributions of up to 6%

· Enhanced maternity and shared parental pay / Enhanced paternity pay

· Free, confidential Employee Assistance Programme offering practical and emotional support by phone and online

· Access to free and discounted tickets to live music, comedy, theatre and sports events in the UK via Tickets for Good

· Cycle to Work Scheme/ Employee Benefits Scheme with Extras Discounts

** To read the full job description and submit your application form, please visit the Vacancies page on the Libraries Unlimited website **

Save British Industry Organiser

Location: Congress House

Salary: £52,683 per annum rising incrementally plus London weighting of £6,216

Job type 
Full-time, 12-month fixed term contract with possibility to extend. 

Hours  

35 hours per week (open to job share applications, happy to talk flexible working). 

Can you help workers build a campaign to protect jobs, upgrade industry and win change?

The TUC is looking for a dynamic Organiser to take a lead role in growing, shaping and scaling our new Save British Industry campaign.

Save British Industry is a new TUC campaign led by workers to protect jobs, upgrade industry and pre-empt divisive politics.

In this role, you’ll work directly with industrial workers to build and grow local workplace and community campaigns, grow the number of workers taking action, and help shape a distributed organising approach that can scale participation across England and Wales. You’ll help deliver digital campaigning alongside local organising, including Megaphone actions like Save Welsh Industry.

You’ll be based in the TUC’s Organising Team and work closely with colleagues in the Industry, Climate & Energy team, as well as with our campaign partner New Economy Organisers Network.

What experience, skills, knowledge and understanding do you need? 

• You’ll have experience organising workers, activists or communities to take action together
• You’ll write clearly and persuasively, and know how to engage people in practical ways
• You’ll be confident using digital tools to support campaigning and organising You’ll be passionate about the power of workers to shape a better future
• You’ll be ambitious and have vision for scaling up a powerful campaign that wins

If this sounds like you, please see our job description and person specification. 

TUC staff enjoy a good benefits package including final salary pension scheme and other benefits. The TUC values a diverse workforce and welcomes applications from all sections of the community and from within and outside of the trade union movement. 

We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade in the TUC. If this applies to you and you’re interested in the post, we invite you to join an online BAME lunchtime briefing at 1 pm, on Thursday  14 May 2026 about the post, to hear about the TUC and ask questions of the recruiting manager.

If you’d like to attend the briefing, please email TUC no later than 2 pm Monday 11 May 2026.  You don’t need to attend the briefing session to apply.

The closing date for completed applications for this post is 12 noon, Tuesday 19th May 2026.  Interviews are scheduled for 2nd/3rd June 2026.

The TUC removes candidate names and institutions attended from all applications before shortlisting.

We are open to secondments from unions or progressive organisations. 

Click on the link to apply

Closing date: 19th May 2026

Shortlist date: 20th Mayl 2026

Interview date: 2nd/3rd June 2026

An exciting opportunity has arisen for an individual to join our newly established Student Communities Team based in Sunderland. The team supports a wide range of student leadership activity, including officer support, societies, student representation, volunteering, and campaigns.

The successful candidate will be responsible for working with a wide range of student leaders to mobilise the community organising model for a particular faculty within the University of Sunderland, harnessing their talents and enhancing student skills development.

This is a fantastic opportunity to gain a variety of skills through being involved in a varied role across different areas of Student Engagement at Sunderland Students’ Union.

We have undertaken a Democracy and Governance Review to revitalise the way our students interact with their Students’ Union across both the Sunderland and London campuses. The findings highlighted the need for a clear shift away from the more traditional models of SU democracy towards a community organising approach.

The post holder will need to demonstrate how they meet the essential criteria outlined in the job description and person specification within their application statement, providing clear examples of relevant experience.

Informal conversations about the role are encouraged with our Student Communities Manager, Kara-Jane Senior, ahead of application.

How to apply:

If you have an interest in this role, please view the job description on our website for further details. Please note we are unable to provide visa sponsorship for this position.

About Action Tutoring
At Action Tutoring, we believe every child should be given the opportunity to succeed in school. But in the UK today, young people from disadvantaged backgrounds are less likely to 

achieve the grades they need to progress in life. This isn't because they are any less able; they have less access to the tools to help them reach their potential. 
 

We don't think this is fair. We know tutoring is an effective way of improving academic attainment and so we harness the power of volunteer tutors to bridge the gap and ensure this help can be accessed by every pupil who needs it, not just those who can afford it. 
 

We specifically help pupils facing socio-economic disadvantage and who are at risk of leaving primary or secondary school without reaching national standards in their exams. We work in partnership with schools in different cities and regions across the UK, delivering weekly tutoring in English or maths to those pupils who need it most. 
 

About the opportunity
The Director of Finance and Operations works closely with the CEO to build the organisation, operations and systems to enable us to scale and respond to emerging opportunities. A critical strategic role, they are a hands-on financial leader that brings strategic insight and challenge. Passionate about our mission, they lead a small team and use their experience and expertise to make our strategy a practical reality.

Closing date: Sunday, 17th May 2026
Interviews:Thursday, 28th and Friday, 29th May 2026, in our London office. There will be a second round of interviews.
Start date: Ideal start date is asap. However, we’re happy to wait for the ideal candidate.
Contract and hours: Permanent. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours. 
Place of work:  Hybrid/flexible. This role requires 6 days a month in our London Office, Fivefields, Grosvenor Gardens, London SW1W 0DH.

Duties and responsibilities
 
Finance

Lead financial strategy and long-term planning to support the development of the organisation, as well as holding overall responsibility for finance processes and controls. 
 

Operations

Drive continuous improvement of operations to increase productivity, quality of delivery and value for money. With the operations team, provide oversight of all operational matters to ensure compliance and the smooth running of the organisation.
 

HR and team development

Action Tutoring has a Head of People & Culture who oversees day-to-day HR operations. However, with a permanent staff team of around 60, this role holds strategic responsibility for talent development and HR processes. This includes training and development strategy, effective diversity and inclusion policies and regular reviews of performance and reward systems.
 

Senior Leadership 

As one of the four members of the Senior Leadership Team of Action Tutoring, you will contribute to leadership decision-making, representing your own areas of expertise but also advocating for the best strategic options for the charity as a whole. 
 

Legal compliance, risk management and governance

This role ensures legal compliance of the organisation.
 

Line management

Overseeing a small team, this role has direct line management responsibility for the Head of People & Culture, the Operations Manager, and the Senior Finance Officer. You will also, with support from your team, manage relationships with external support agencies, including the outsourced management accountant, IT support company, and HR and employment law consultancy.
 

This role also plays a key part in a number of internal working groups, including leading the Digital Systems working group and serving as a member of both the Sustainability and Diversity, Equity and Inclusion working groups.
 

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.

Person specification
 
Qualifications criteria: 

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Deep finance and operations experience as well as a track record of strategy development. You will have significant experience overseeing finances and managing budgets and be able to demonstrate a high level of understanding of financial management and forecasting within a fundraising setting. Familiarity with charity accounting and SORP will be essential. 
• Someone with the ability to see the big picture and lead long-term strategy while being able to zoom into the detail and set high-expectations for the team and wider organisation. 
• An excellent eye for detail and an experienced project manager who relishes delivering long-term projects through to completion, you will be a self-starter with a strong ability to take initiative to drive change.
• An ability to identify areas for organisational development and growth. You are someone who leads change and development. Alert to reputational risk, proactively preventing errors.
• An established track record in delivering results in a growing environment at the management level.
• Experience with a range of business functions and systems, including budgeting, finance, legal, IT and human resources or a willingness to build expertise in these areas.
• Understanding of developing policies and procedures; experience in good governance practices, including:
  • Familiarity with routine HR legislation and processes.
  • A good understanding of GDPR compliance and processes.
  • Familiarity with reporting at Trustee level (or equivalent). 
• Excellent team leadership skills. 
• A commitment to equality, diversity and inclusion. 
• A commitment to the mission and values of Action Tutoring.
• A commitment to promoting and safeguarding the welfare of children.
• Always aiming to help more pupils and have a bigger impact, we continually seek ways to improve tasks, processes and culture.

You will likely be more successful in this role if you have: 

• Additional formal qualifications relevant to the role (e.g. qualified accountant, MBA, CIPD Level 7).
• Experience or knowledge of safeguarding procedures.
• Digital transformation project management.
• Experience in the charity sector or the education sector, particularly in charity legislation and accounting.
• Experience in monitoring and evaluation processes and/or school data.
• Experience in improving systems and processes.

Role/Job Title: Head of Kent Services
Location: Pembury, with travel between services as required 
Contracted Hours Full time -37 hours per week (Mon-Fri)
Salary: £55,000 - £65,000 per annum FTE

Application Deadline Date:  Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

FULL JOB DESCRIPTION

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.

We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East.
 

About the role:
This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support.
 

The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent.

The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio.

The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity.

 

Knowledge and Experience:

We’re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways.  We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths.

Essential Experience:

• Significant senior management experience in health and social care.
• Proven leadership experience managing CQC Registered Managers.
• Strong knowledge of autism and learning disability support models.
• Experience managing budgets and financial performance.
• Demonstrable experience of regulatory compliance and inspection processes.
• Experience working with commissioners and local authorities.
• Experience managing large-scale change programmes.
• Significant experience in building team capability and managing complex employee relations.
   

Essential Skills & Competencies:

• Strategic thinking and operational delivery capability.
• Strong financial acumen.

• Experience overseeing impactful, outcomes-driven services at a strategic level.

• Strong project and programme management skills.
• Excellent leadership and people management skills.
• Excellent analytical and data interpretation skills.
• High-level communication and stakeholder engagement skills.
• Ability to manage complexity and drive change.
• Strong problem-solving and decision-making ability.
• Ability to build and sustain relationships, with trust and integrity
  
  
   

Desirable:

• Relevant professional qualification in health or social care (Level 5 or above).
• Experience overseeing multiple residential and/or supported living services.
• Experience in service mobilisation or turnaround.
• Experience with Positive Behaviour Support at strategic level.
   

Core Values & Leadership Expectations:

• Commitment to person-centred, rights-based and autonomy approaches.
• Passion for inclusion, dignity, and empowerment.
• Dedication to safeguarding and promoting welfare.
• Evidence-informed decision-making.
• High levels of integrity, resilience, and accountability.

• Reflective, open to feedback and committed to continuous learning
• Brings authenticity, empathy and a collaborative spirit
  
   

What we can offer you:

• An exciting and rewarding role that you can really make your own
• An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives.
• Member of the Inclusive Executive Leadership Team.
• Hybrid working
• Adjusted Hours or compressed working weeks
• Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
• Paid DBS 
• Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service
• Nest Pension and Death in Service Benefit
• Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
• Aspens High Street Stores -20% discount on all items for Aspens’ staff
• Bluebell cafe- Discounted staff menu available
• Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
• Recognition schemes, including ‘Employee of the Month’
• Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

Work with us

For pregnancy, parents and progress.

At NCT, what we do every day has a real impact on people’s lives.

We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.

Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• Create high-quality, engaging and accessible content across multiple formats, including video, social media, email, web and other campaign assets, ensuring alignment to NCT’s brand, tone of voice and messaging.
• Actively monitoring social channels, media, trends and the external environment to identify relevant conversations, risks and opportunities for NCT.
• Working collaboratively with colleagues across Marketing, Communications and Fundraising & Strategic Partnerships to ensure content supports the objectives of integrated campaigns.
• Managing own workload effectively within the Content Studio, balancing deadlines and planned vs reactive activity.

About you

• You’ll have experience creating engaging and creative content across multiple digital and physical formats.  
• You’ll have a strong understanding of brand and tone of voice, and how to apply these consistently.  
• You’ll have solid understanding of digital marketing platforms and tools including Facebook, Instagram, TikTok, Canva etc.
• You’re proactive, organised and motivated to use marketing to drive growth and change brand perceptions.

Why work at NCT? 

Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger: 
a society where everyone who becomes a parent feels confident, connected and safe. 

People join NCT because they want to make a difference - and stay because they believe in how we do it. 

How we work 

We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other. 

At NCT we are: 

• Welcoming: We are always welcoming, creating connections and building communities. 
• Collaborative: We achieve better outcomes by working together. 
• Inclusive: We ensure equity and inclusion are core to who we are and what we do. 
• Bold: We are bold, brave, and progressive 
• Trusted: We provide trusted, high-quality, evidence-based information, support, and services. 

We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose. 

When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suite your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

Join us 

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you. 

Together, we are NCT. 

Our commitment to equity, diversity and inclusion 

At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues. 

We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action. 

We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity. 

We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.