Digital experience manager jobs in Cardiff, wales
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To coordinate the planning and delivery of the GLORY Digital Festival from pre-production through to post-event follow-up, making sure speakers, session leads, interpreters, technical suppliers, youth co-chairs and participants all have what they need for a smooth, engaging and accessible experience.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We are the leading kinship care charity supporting more than 15,000 kinship carers across England and Wales each year. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. They care for more than 141,000 children in England and Wales, double the number in foster care, but feel isolated and need help. By supporting, advising and informing kinship carers, and campaigning together for fairer services, we are changing lives and changing the system.
Kinship’s peer support and community work, supported by Department for Education funding, helps kinship carers feel connected, less isolated and better supported by building local, carer-led peer support groups and strengthening wider community networks.
Our delivery model prioritises proactive outreach and sustainable growth through a volunteer model.
The team works in communities to bring kinship carers together, support and train volunteer group leaders, and grow groups to a point where they are sustainable and independent (ideally within 6 months). Sustainable means able to thrive without direct staff involvement or attendance. A central ‘Hub’ team then provides ongoing remote support, training and connection.
This role provides the operational grip to plan, deliver and continuously improve this work, while evidencing impact through robust data monitoring, reporting and clear storytelling.
Key responsibilities include:
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Accountable for the set-up, growth and transition of peer support groups to independence supported by the Hub, using clear milestones and support plans.
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Responsible for ensuring volunteer group leaders have high-quality training, guidance and ongoing coaching to deliver safe, supportive peer spaces.
- Responsible for embedding strengths-based, trauma-informed approaches and clear boundaries across all peer support activity.
- Responsible for managing external delivery partners or commissioned provision to support growth in specific communities, ensuring quality and delivery to agreed standards.
- Accountable for the identification and nurture of new group leaders and volunteers, ensuring groups are welcoming, accessible and inclusive.
- Accountable for ensuring a proactive outreach approach that builds relationships with kinship carers and local partners, prioritising under-served areas and communities, ensuring that learning is captured and shared across the team to build further confidence and competence in supporting under-served communities (minoritised ethnic kinship carers).
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Essential requirements include:
- Experience leading peer support, community development, volunteering or relational support services at scale.
- Experience of project management.
- Experience of evaluating the impact of services and projects.
- Proven track record of growing and sustaining community-based groups or networks, including supporting leaders and volunteers to independence.
- Experience embedding strengths-based, trauma-informed approaches, with clear boundaries, risk management and inclusive practice.
Key dates:
- Application deadline: Monday 20 April 2026, 9am
- First interview: Wednesday 29 or Thursday 30 April 2026 (online)
How to apply:
Please apply for the role of Planning and Delivery Manager by sending a CV and cover letter (max 2 pages). The deadline is 9am on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Please tailor your CV to highlight how your experience aligns with the essential requirements for this role.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your cover letter clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Purpose of the Role:
The Senior Research, Policy and Influencing Manager will play a pivotal role in driving Cerebra’s mission to influence national and local policy and practice. You will lead on the translation of research into actionable policy recommendations, develop strategic partnerships, advocate for systemic change and influence, persuade and engage with policy makers to improve outcomes for children with neurological conditions and their families. Alongside this you will work with the Research and Information team on Cerebra’s research contracts and the development and dissemination of information.
This is a senior role requiring strategic vision, strong analytical and communication skills, and an ability to build influence across government, academia, and the third sector.
Key Areas of Responsibility:
1. Policy and Influencing
- Identify opportunities to influence national and local policy agendas, including legislation, guidance, and funding priorities related to childhood disability and neurological conditions.
- Develop accessible and compelling policy briefings, consultation responses, reports, speeches, and presentations for a range of stakeholders, including MPs, government officials, sector partners and the public.
- Monitor policy developments across the neuro-diverse landscape and lead on timely, evidence-led responses.
- Analyse data, trends and policy developments to produce insights and recommendations.
- Translate complex ideas into clear, persuasive communications that support positive change.
- Ensure our policy positions reflect the real experiences and insights of the neuro-diverse children and families we support.
- Develop and deliver Cerebra’s policy and influencing strategy, ensuring alignment with organisational goals and research priorities.
- Develop and deliver influencing campaigns in partnership with Communications team.
- Work closely with the Communications Team by contributing to the drafting of responses to media enquiries on our policy and influencing work and act as the media contact if required.
- Liaise with the Legal Rights Team to assess the impact of current or proposed policies in terms of their actual or potential effects on children with neurological conditions at both national and local levels, and for their input into consultation responses.
2. Engagement and Relationship Building
- Build and maintain strong strategic relationships with decision-makers across government departments, policymakers, NHS bodies, local authorities, professional associations, and sector partners.
- Represent Cerebra at meetings and events, including engaging with MPs, civil servants, policy forums, advisory groups, and cross-sector coalitions and other key influencers, or brief the CEO or Directors if attending.
- Work closely with internal teams to ensure our policy and influencing work is grounded in practice and informed by those delivering services.
- Work closely with the Communications Team to ensure consistent, impactful messaging.
3. Research and Information
- With one of our Lead Research Officers leading, you will oversee the tendering process and delivery of our research contracts.
- Working with our Information Development Officer to ensure that we maintain our PIF Tick accreditation for our information resources.
- Carry out high-quality research and analysis.
- Use findings from Cerebra-funded and external research to produce policy briefs, consultation responses, and evidence-based recommendations.
- Alongside our Lead Research Officers carry out horizon scanning to identify emerging trends, challenges, and opportunities in child health, neurodiversity, and public service delivery.
4. Budgeting, monitoring and forecasting
- Working with the team and Director to set income and expenditure budgets for Corporate, Philanthropy, Legacy and Trust & Foundations to assist with any funding applications.
- Monitoring and reporting on income and expenditure and KPIs throughout the year.
- Providing quarterly income and expenditure re-forecasts.
- Ensuring all relevant information is recorded in line with charity, fundraising and data legislation and best practice.
5. Line Management
- Line management responsibilities for a small team, currently comprising of 3 staff.
- Be responsible for the day-to-day management of the team.
- Complete regular supervision and team meetings.
- Provide effective performance management to the team.
- Promote a positive and inclusive team culture aligned with Cerebra’s values.
6. General
- Monitor and evaluate the impact the areas of work that leading on.
- Support collaboration across the different Cerebra teams.
- Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
- Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
- Carry out any other reasonable duties in line with the needs of the team and organisation.
Please see attached job description for person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
The Research Officer supports Kinship in building a strong and coordinated evidence base about kinship families, and ensures our influencing work is grounded in real experience.
The role supports the design, delivery and communication of high-quality research, insights and evaluation that shapes policy, practice and service development. It also supports the coordination and operational delivery of research and practice activity, helping ensure projects, networks and events run effectively and that insights are shared across the organisation and the wider sector.
They will work closely with colleagues across the organisation, including Policy, Programmes, Peer Support and Communications. It will ensure that research and insight are gathered and used consistently and that the experiences of kinship carers, particularly those from underserved communities, are central to our work.
Key responsibilities include:
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Design and deliver qualitative and quantitative research that improves understanding of kinship families’ needs, experiences and outcomes.
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Lead data collection through surveys, interviews, focus groups and desk research.
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Carry out analysis using suitable methods to produce accurate and meaningful insight.
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Ensure research reflects the diversity of kinship carers, including carers from ethnic minority communities, mixed heritage families, informal kinship carers and carers experiencing additional barriers.
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Maintain strong ethical standards and follow GDPR requirements.
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Developing and supporting participatory research methods with carers, children and young people.
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Support evaluation of Kinship services including peer support, training and digital programmes.
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Develop tools and approaches that help gather feedback and evidence of outcomes.
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Analyse programme data to highlight trends, gaps and opportunities.
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Provide evidence that strengthens Kinship policy positions and external influencing activity.
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Contribute data and insight to briefings, consultation responses and reports.
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Support opportunities for kinship carers to participate in research in a respectful and inclusive way.
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Manage the Kinship Professionals Network and the Kinship Care Researchers Network, including planning and scheduling meetings, coordinating agendas, recording and minuting meetings and sharing insights across the organisation.
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Support the planning and delivery of research and practice events, from consultations to knowledge exchange events.
Essential requirements include:
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Experience completing mixed methods research including design, fieldwork, analysis and reporting.
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Experience working in a research, evaluation or insight role in a charity, academic or public sector setting.
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Experience producing accessible research outputs for different audiences.
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Experience engaging with underrepresented communities and understanding barriers to participation.
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Experience of kinship care or social care research in the UK or comparable settings
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Undergraduate degree in Psychology or a related discipline
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Strong analytical and data interpretation skills with experience of R or equivalent statistical languages.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Key dates:
- Application deadline: 11.59pm on Sunday 19 April 2026
- First interview: w/c 27 April 2026 (online)
- Second interview: w/c 4 May 2026 (if required)
How to apply:
Please apply for the role of Research Officer by sending a CV (max 2 pages) and cover letter (max 1 page). The deadline is 11.59pm on Sunday 19 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your CV and 1 page on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Job Title:
Senior Legal Rights Team Manager
Department/Responsibility for:
Legal Rights Team
Line management of 3 employees
Reports To:
Director of Research and Support Services
Purpose of the Role:
Due to an ambitious strategy to increase our reach and revenue by 2027, and increasing demand for our legal services, we are ready to welcome an experienced Senior Legal Rights Team Manager to our Legal Rights Team.
We are looking for an experienced and organised individual to lead the delivery of our high-quality legal rights service, managing a team to ensure our services and support comply with regulatory obligations and remain up to date with the latest legal updates. This includes casework supervision within the team as well as managing your own caseload. The legal focus of the team’s work is within the health and social care field.
In addition, you will need to support the Director of Research and Support Services in managing our external relationships, evaluating and monitoring our service, devising and delivering training and supporting research and marketing activity. Additionally, you will use casework evidence to inform the Charity’s wider policy and advocacy strategies to achieve systematic change.
To be a success in this role, you should be an excellent communicator, proactive, flexible, highly organised and able to meet deadlines. This is a challenging but well-supported role, where you can make a large, career-defining impact for Cerebra and the children and families that we serve.
Key Areas of Responsibility:
1. Team Management and Supervision
- Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
- Ensuring that knowledge, training and skills are maintained within the team, with a particular focus on legal knowledge and expertise.
- Conducting inductions, performance management and ensuring casework supervision.
- Provide practical and person-focused coaching support to the Legal Rights Team.
- Ensure there is a continual culture and focus on learning and development and wellbeing.
2. Culture & leadership
- Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
- Build on excellent relationships between different teams and directorates for each other’s and Cerebra’s overall strategic goals and objectives
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to strategic, organisational and cultural development.
- Champion innovation, growth mindset and learning from failure.
3. Legal Casework
- Oversee and supervise casework around health and social care legal entitlements.
- Manage referrals to the Legal Rights Service and triage new cases.
- Ensure that casework is managed in a timely, appropriate and compliant manner.
- Undertaking a personal caseload, including complex cases.
- Ensure all cases are handled in a timely manner - compliantly, effectively and ensuring quality standards are adhered to.
- Develop and maintain legal information products.
- Providing reports to the Director Group and Trustees where required on service performance, legal trends and key performance indicators.
- Use any common occurring problems that arise from the casework to feed into developing further research work into the area of health and social care.
4. Policy and Advocacy
- Utilise insights and data gathered from casework to identify systematic issues/updates and contribute to Cerebra’s policy and advocacy strategies.
- Collaboration and supporting the Senior Research, Policy and Influencing Manager to ensure insights and data trends identified from casework are appropriately actioned and communicated.
- Use knowledge, experience and legislative updates to influence wider policy changes.
5. General
- Monitor and evaluate the impact of the Legal Rights Team.
- Build and develop relationships with similar charities/organisations.
- Analyse trends in the area of health and social care law that can feed into future research projects.
- Develop and deliver Cerebra’s legal rights strategy, ensuring alignment with organisational goals and research priorities.
- Support collaboration across the different Cerebra teams.
- Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
- Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
- Carry out any other reasonable duties in line with the needs of the team and organisation.
Please see attached job description for person specification.
The client requests no contact from agencies or media sales.
For the past 8 years, Just Finance Foundation has been growing our LifeSavers programme, bringing financial education to life in primary schools across the UK.
In 2025 alone, 135,809 of children across 551 schools had the opportunity to build essential money skills. It’s something we’re really proud of. But we’re not done yet.
We believe every child deserves the chance to grow up with confidence about money and we’re looking for someone who can help us reach many more classrooms.
The role
This is a unique opportunity for an experienced, hands-on digital marketer to shape how we connect with teachers across the UK.
Over the next two years, we’ll be:
- Supporting primary schools in England as they prepare for a new curriculum
- Expanding our reach across Scotland and the devolved nations
You’ll play a key role in making that happen: leading digital marketing activity that grows awareness of LifeSavers and inspires more teachers to take part.
Working with a collaborative and ambitious team, you’ll turn insight into action: building smart, effective campaigns and journeys that make it easy for teachers to discover, sign up, and get started.
What you will be doing (a summary)
- Design and deliver digital customer journeys for teachers from first awareness through to sign-up and early engagement
- Grow teacher participation by increasing high-quality leads, enquiries and sign-ups
- Plan, run and optimise digital campaigns across channels, including paid ads
- Improve how our content shows up in search, helping more teachers find what they need
- Use data and insights to continuously improve performance and make strategic decisions
About you
You’ll bring:
- Experience building and improving digital customer journeys (from awareness through to conversion and onboarding).
- Confidence managing key digital channels like social, web and email.
- Hands-on experience running successful paid digital campaigns.
- Strong analytical skills, using tools like Google Analytics to track and improve performance.
- Great organisation and a focus on delivering against targets.
Most importantly, you care about the impact of your work. You’re motivated by the chance to help children build skills that last a lifetime.
Why join us?
You’ll be part of a team that’s supportive, ambitious, and genuinely cares about making a difference.
This is a role where your ideas matter, your work has real impact, and your growth is supported every step of the way.
Together, we can make sure financial education becomes an everyday part of growing up.
How to apply
Please send your CV and a cover letter of no more than 2 pages to the email address provided no later than Sunday 19th April. Interviews will be held via Teams between Thursday 23rd April and Thursday 30th April.
Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.
JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a research institute, on a fantastic Interim Digital Manager role. This is a crucial temporary position overseeing digital resources, web content, and strategy to support engagement and accessibility for various audiences.
Role Overview
This six-week temporary role involves managing digital assets and content to support strategic objectives, ensuring impactful communication, digital engagement, and accessibility. The role requires an immediate start and is fully remote for the duration.
Key Responsibilities
- Manage and maintain website content, resources, and digital assets, ensuring they are current and engaging.
- Build and optimise web pages, including copywriting for updates and ongoing content growth.
- Produce and analyse monthly KPIs for website performance.
- Develop and implement a digital content plan, enhancing Calls to Action (CTAs).
- Advise on digital engagement strategies tailored for target audiences.
- Collaborate on co-production initiatives, contributing to digital project development.
- Ensure website information architecture supports a positive user experience.
- Manage external contractors such as designers and developers, ensuring quality and timely delivery.
- Work with stakeholders to update resources in line with organisational needs.
- Maintain digital standards, templates, and accessibility guidelines across resources.
- Use digital analytics to improve user experience and meet KPIs.
Person Specification
- Proven experience managing large, content-rich websites, especially within high-traffic environments.
- Strong WordPress skills, including plugin management.
- Experience of project managing digital product development with multiple stakeholders.
- Excellent written and verbal communication skills, with ability to present ideas persuasively.
- Track record of managing external contractors effectively.
- Ability to work independently, prioritise tasks, and deliver within tight deadlines.
- Experience in digital content strategy, analytics, and optimisation.
- Familiarity with using data to inform digital decisions in line with GDPR and best practices.
What’s on Offer
Contract Length: 6 weeks
Part-time: 3-4 days a week
Fully Remote (must have the right to work in the UK)
Start Date: ASAP
Day rate: £177-£181 + daily holiday pay (PAYE)
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
- Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
- Generate and manage Nuclear Future mailing lists as required.
- Produce analytical reports on membership growth, retention, and engagement.
- Collect, analyse, and present member feedback from surveys and event participation.
- Deliver quarterly reports highlighting engagement trends and insights.
- Apply both quantitative and qualitative data to inform and shape future engagement strategies.
- Ensure full compliance with data protection regulations (e.g., GDPR).
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
- Experience in developing and delivering membership recruitment initiatives and campaigns.
- Experience in analysing member feedback and engagement data.
- Experience working with digital design tools such as Canva.
- Experience working with and supporting volunteer networks or regional teams.
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
- Strong interpersonal skills and a customer-oriented mindset.
- Ability to remain calm under pressure and manage multiple tasks effectively.
- A proactive approach to problem-solving and initiative to improve processes.
- High degree of professionalism, confidentiality, and ethical standards.
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
As our Operations Manager, you will play a key role in building the strong foundations that enable Birthrights to deliver impactful work across the UK. Working closely with the CEO and wider team, you will oversee core organisational functions, from HR and governance to finance processes and digital systems, ensuring our internal structures support our mission to transform maternity care through a human rights lens.
We are looking for someone with experience managing organisational operations in a charity or values-led organisation. You will be highly organised, proactive and collaborative, with strong project management and problem-solving skills. A commitment to racial justice, equity and anti-oppressive practice is essential.
If you are passionate about building resilient organisations and supporting a movement for rights-based maternity care, we would love to hear from you.
Download the full job pack below for more details, including the job description, person specification and how to apply.
Apply for our Operations Manager role by: 12pm (noon) on 13th April.
The client requests no contact from agencies or media sales.
The Digital Fundraising Assistant will play a key role in delivering Sands’ virtual events programme. You’ll be at the heart of our supporter experience, providing frontline stewardship to a large community of virtual challenge fundraisers and ensuring every individual feels welcomed, motivated and valued.
This is an exciting opportunity for someone who enjoys building relationships, communicates with warmth and clarity, and thrives in a fast-paced digital environment. You’ll work closely with the Digital Fundraising Team to support the delivery of a wide range of virtual fundraising activities, helping to grow income, strengthen our online presence, and maintain Sands’ position as a leader in virtual challenges.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
The Fawcett Society is the UK’s leading membership charity campaigning for women’s rights.
We are recruiting a Head of Campaigns & Influence to lead our public campaigning and movement-building work. This is a senior role for someone who can turn build campaigns that cut through, mobilising supporters and communities, raising awareness of the most pressing issues facing women today, and helping shape the political conditions for progress on women’s rights.
This role drives how Fawcett builds our influence & impact. It brings together campaigning, public affairs, supporter mobilisation and leadership, with a strong focus on turning evidence and policy priorities into clear, credible and compelling public asks.
About the role
The Head of Campaigns & Influence will lead the development and delivery of Fawcett’s campaigning strategy, ensuring our work is politically sharp, driven by women's experiences, and capable of building momentum over time.
You will work across campaigns, public affairs, digital and membership, helping ensure that our external work is joined up, strategic and effective. You will also play a key role in connecting our national influencing work with the energy, insight and experience of our members, supporters and communities.
This is a senior leadership role, reporting to the Chief Executive and contributing to wider organisational planning and decision-making. You will line manage campaigning capacity, help shape a collaborative and inclusive culture, and support Fawcett to grow its public impact over the coming years.
You would be joining a small but ambitious team, with the opportunity to shape both the work itself and how we work together. At the moment, the team is small, which means this role will suit someone who is comfortable leading in a hands-on way while supporting others to grow. We expect to strengthen our campaigning capacity over time, so there is real scope to help shape the next phase of that development.
What you will do
- Lead and deliver an integrated campaigns strategy aligned to Fawcett’s priorities and mission.
- Turn research and policy positions into clear, compelling and politically credible campaign narratives and asks.
- Build momentum by mobilising members, supporters and people with lived experience in meaningful and effective ways.
- Lead Fawcett’s cross-party public affairs approach and represent the organisation in external meetings, coalitions and forums.
- Work closely across campaigns, communications, digital, membership and income generation to strengthen impact and visibility.
- Define success measures for campaigns and improve how we understand and evidence our impact.
- Line manage and support staff through inclusive, accountable and values-led leadership.
- Contribute to senior leadership planning, organisational development and wider strategic decision-making.
What we’re looking for
We’re looking for someone who brings:
- Experience of leading and delivering campaigns, advocacy or movement-building work designed to achieve social, political or cultural change.
- Experience of mobilising supporters, communities and/or people with lived experience in ways that strengthen campaigns, projects or organisational work.
- Experience of influencing political, institutional or other decision-makers, including translating evidence, policy positions or strategic objectives into clear and credible public asks.
- Previous line management experience, with evidence of supporting and developing others well through inclusive, accountable and values-led leadership.
- A strong commitment to women’s rights and tackling misogyny, with a clear understanding of intersectional feminist and anti-racist practice.
- Strong strategic judgement and the ability to work effectively in politically sensitive or fast-moving contexts.
- Strong communication and relationship-building skills, with the ability to work collaboratively across different teams and audiences.
Encouragement to apply
We know that women and people from marginalised backgrounds are less likely to apply for roles unless they meet every single criterion listed. If this role excites you and you feel you could do it well, we strongly encourage you to apply even if you do not meet 100% of the requirements.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Against Malaria Foundation (AMF)
Senior Operations Manager
Full time
Job Description
AMF profile
Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.
We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and in the last financial year received US$147 million and, in our history, now over US$820 million. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.
AMF is the world’s third largest funder of nets.
AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell, Giving What We Can and The Life You Can Save who focus on impact and cost-effectiveness.
We are a team of 15 highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 52 million nets to protect 94 million people for distribution during 2025 to 2027. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, South Sudan, Togo, Uganda and Zambia.
Role Description
Our activities and commitments are steadily increasing, and 2026-2029 is expected to be a very busy period of distributions, with over ~70m nets planned for distribution in 2026 alone. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF’s programmes.
The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas:
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Work with National Malaria Control Programmes (NMCPs) and distribution partners
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Work with AMF’s independent monitoring partners
Further information
The Senior Operations Manager will lead on several of AMF’s programmes. They will work closely with NMCPs and distribution partners, in country partners, AMF independent monitors, cofunding partners, the AMF Operations and Technology teams to ensure the success of AMF distributions.
More specifically, they will manage the distributions through the following stages
1. Pre agreement
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Establishing the funding gap
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Establishing the net need, malaria burden, insecticide resistance data
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Working with the Ministry of Health to negotiate and put in place an agreement for the programme
2. Net procurement
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Working with AMF’s procurement lead to order nets in time for the distribution
3. Post-agreement
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After signature of the agreement, working with countries and distribution partners to put in place the plans for key elements, in particular
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Digital data collection
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5% verification
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Net tracking
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Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF’s eyes and ears in country
4. During the distribution
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Track information coming from all partners
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Analyse with the support of AMF’s analytics team registration and distribution data and take actions if needed
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Account for all AMF nets
5. Post distribution
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Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 0, 9, 18 and 27 months post-distribution
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Share results with in-country partners and encourage appropriate actions to be taken
Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofunding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF.
These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF’s programmes.
Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate’s skill set.
Characteristics of the successful candidate
We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.
Required
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Excellent interpersonal skills to build and maintain strong working relationships
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Strong analytical skills and be able to use Excel confidently
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A self-starter who is highly organised with the ability to work independently and manage working time effectively
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Strong project management skills and comfort handling meetings with senior staff
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Comfort in dealing with and learning about financial matters, willing to examine budgets in detail
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At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences.
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An interest in driving down malaria rates through procedure changes and the use of technology
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Fluent English
Of interest (but not required)
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French language ability
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Experience working on projects based in Africa or in international development
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Malaria knowledge or background in malaria prevention or other global health campaigns
Other role details
Reporting to: Operations Director
Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed.
The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team.
Initial salary: £50,000 to £60,000
Note: the salary is based on a UK-based person and may be adjusted depending on location
Company contributed pension scheme
25 holiday days per year + bank holidays
This is a full-time role
Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year and typically range from 5 to 10 weeks per year.
Applying
Applicants should submit their application at www. againstmalaria. com/hiring/202603/SeniorOps
Early applications are encouraged as we will be reviewing applications on an ongoing basis. The deadline for applications is 10Apr26.
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Administrative Officer will play a key role in providing administrative, coordination and financial support across AHS. The role focuses on managing core systems, inboxes and documents, ensuring information is accurate, accessible and compliant. Acting as a central point for organisation, the postholder will coordinate meetings, support teams with routine administrative tasks, and contribute to smooth financial processes. They will help maintain effective workflows in a virtual environment, escalating issues as needed to keep daily operations running efficiently.
Main responsibilities
Administration and Systems Management
- Manage AHS central inbox(es) and escalate matters to the Business Administrator and Business Manager as appropriate
- Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents
- Manage and update shared digital platforms, databases and documents to ensure accuracy and compliance
- Manage administrative functions such as task tracking in a fully virtual environment
Team Coordination and Support
- Coordinate meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required
- Provide key administrative support during meetings, including business and study meeting minutes as required
Finance Delivery and Support
- Manage the AHS finance inbox, directing queries and escalating issues as needed
- Support invoice processing, including maintaining accurate records
- Prepare payment requests and documentation in line with internal processes
- Maintain up-to-date financial administration files across shared systems
Operational Delivery and Implementation
- Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study
- Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently
- Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the Business Administrator and Business Manager
Knowledge, skills and experience
Essential criteria
- Experience of working in a health and/or data research environment
- Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role
- Proficient in Microsoft Office suite of software
- Able to manage information electronically through databases and spreadsheets
- Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines
- Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions
- Understanding and experience of using finance systems (e.g. Sage)
Desirable criteria
- Experience of working in an organisation in its infancy or a start-up
- Understanding and experience of using project management tools and techniques
Dimensions
- This is expected to be a full-time post
- AHS is a national organisation, and our activities take place across the UK
- Primarily home working, with flexibility to travel across several geographical locations in the UK
Application Process
Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is 26 April 2026
Interviews are currently expected to be held during the week commencing 08 June 2026
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.
The client requests no contact from agencies or media sales.
The Wildlife Trust of South and West Wales is looking for an experienced Financial Manager to lead our finance function covering the charity and trading subsidiary. You will join the Senior Management Team working together to ensure strong and coordinated operational management across the charity. The role is accountable to the CEO and the Finance Committee for all aspects of the organisation’s finances, for ensuring that all income and expenditure are managed and monitored systematically, prudently and legally. We have a variety of income sources including charity fundraising, a trading arm, landing fees (for Skomer Island), membership subscriptions, investment income, legacies and multiple grants of varying sizes. We are currently in a healthy position with our finances and have clean audits every year.
The client requests no contact from agencies or media sales.