Employer relationship manager jobs
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 28 Fenruary 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with Liverpool Zoe’s Place (LZP) to recruit its first Chief Executive Officer.
Zoe's Place was founded in Liverpool in 1995 as the first hospice in the UK specifically providing for the needs of babies and younger children. Liverpool Zoe’s Place (LZP) was established in December 2024 and took over full responsibility for the management of the hospice on May 1st 2025. In late 2024 the people of Liverpool, the North West, and even further afield helped us to raise more than £7,000,000 to secure the future of our hospice, and to build a state-of-the-art new facility in West Derby.
Our team of specialist nurses and healthcare assistants are supported by a wide range of other healthcare professionals to provide respite care, therapies and bereavement care to babies and children with life-limiting and life-threatening conditions, and their families.
As Chief Executive, you will:
· Bring inspirational leadership to the LZP.
· Manage, plan and implement LZP’s strategy.
· Ensure the Hospice provides and promotes excellent clinical care.
If you are inspired and excited by what Liverpool Zoe’s Place does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £75,000 - £80,000 p.a.
Contract: Permanent / Full-time
Location: Zoe's Place, Yew Tree Lane, West Derby, Liverpool, L12 9HH
How to apply:
Please review the Recruitment Pack for further information about Liverpool Zoe’s Place, the CEO position and for details on how to apply.
Closing date for applications: 9am, Friday 13th February 2026
Both Liverpool Zoe’s Place and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Senior Coordinator is primarily responsible for all Member and supporter engagement and stewardship across the year. They build and develop relationships with individuals, support event delivery and manage all communications from content creation to delivery. This includes e-newsletters, fundraising appeals and ad-hoc communications that increase engagement, retain loyalty and raise funds.
We are looking for someone who is creative, has strong communication skills, the ability to work independently, and take ownership of projects – ensuring they run smoothly and effectively. You’ll have a sound understanding of thoughtful stakeholder engagement, marketing communications and tools, and enjoy sharing with people the impact of their support.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.



The client requests no contact from agencies or media sales.
Job Title: Public Affairs & Policy Lead – Devolved Nations
Job Type: 12-month contract
Hours: 21 hours/ week
Department: External Affairs
Salary: Pro rata £22,173 – £23,205 (FTE £36,955 - £38,509)
Reports to: Director of External Affairs
Location: Hybrid – COSRH Office (London Bridge), home working. For anyone wishing to work remotely in Scotland, Wales and Northern Ireland, home working with occasional travel to London will also be considered. Generally, travel to Scotland, Wales, Northern Ireland and where applicable, London, should be assumed to occur at least 12 times a year in total.
The role:
The Policy and Public Affairs Lead for Devolved Nations will drive CoSRH’s engagement and policy work in Scotland, Wales, and Northern Ireland. This key strategic liaison role will support the Director of External Affairs in enabling delivery of the CoSRH’s Hatfield Vision across all UK nations, and in supporting CoSRH members and interests in Scotland, Wales and Northern Ireland.
For this new role, we are seeking an experienced and forward-looking individual interested in developing the strategic and influencing work of CoSRH in Scotland, Wales and Northern Ireland, and in ensuring that CoSRH represents members and their interests across the UK.
Who we are:
The College of Sexual and Reproductive (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Key tasks:
a. Stakeholder engagement:
- Lead CoSRH’s stakeholder engagement programme in Scotland, Northern Ireland and Wales - influencing policy debate, contributing to building internal capacity on devolved and regional issues, and in building key relationships.
- Collaborate with colleagues across CoSRH to develop and deliver a strategic programme of engagement across Scotland, Wales, and Northern Ireland, ensuring that the work of member committees in devolved nations feeds into wider CoSRH activity, inclusive of the Hatfield Vision, and that the CoSRH President maintains appropriate oversight at Taskforce level.
- Manage internal and external relationships with key individuals and organisations including parliamentarians, civil servants and policymakers in the devolved governments of Scotland, Northern Ireland and Wales; staff and member representatives of sister organisations like British Association for Sexual Health and HIV and Royal College of Obstetricians & Gynaecologists, and nation-specific networks and collaborative groups such as Cross-Party Group for Women’s Health in Scotland, and Women’s Health Wales.
- Develop, deliver, and evaluate plans for specific areas of policy and stakeholder engagement work, including influencing decision-makers, building, and strengthening support among key regional and national stakeholders in the devolved nations.
- Working in collaboration with the Director of External Affairs and Chairs of the CoSRH Scotland, Wales and Northern Ireland Committees, to represent CoSRH at a variety of conferences, meetings, and events across the three devolved nations.
b. Policy, Public Affairs & Partnership Building
- Monitor the external environment for issues that may impact on SRH, and help identify, analyse and grasp opportunities to influence policy and public opinion relevant to CoSRH’s work within the three devolved nations, outlining CoSRH’s position/response to policy and public opinion developments.
- Develop and oversee the effective monitoring of parliamentary activity in the devolved nations in relation to sexual and reproductive healthcare and related interests.
- Produce policy briefings for the organisation’s leadership including President, Officers and CEO as relevant.
- Advise on, assimilate evidence for and produce responses to external consultations issued by Government departments and other relevant agencies across the three devolved nations, consulting with members and drawing on relevant policy documents.
- Engage with CoSRH members, policy makers and the public across the three devolved nations including supporting the CoSRH Media and Communications Manager role where necessary, helping with media and social media output.
c. Committee support
- Work with the CoSRH External Affairs & Membership & Engagement Teams to provide secretariat support as required to CoSRH’s member committees in Scotland, Wales and Northern Ireland.
- As required, work with the CoSRH External Affairs & Membership & Engagement Teams as well as devolved nation chairs to develop and implement meetings and their agendas, record actions and discuss strategic approaches to the delivery of actions with relevant leaders.
- As required, work with the CoSRH External Affairs & Membership & Engagement Teams to ensure that the work of member committees in devolved nations feeds into wider CoSRH activity, inclusive of the Hatfield Vision, and that the CoSRH President maintains appropriate oversight at Hatfield Vision Taskforce level.
Key skills and attributes
Essential:
- Proven public policy experience, ideally within the health sector, with a good understanding of devolved policymaking and influencing opportunities.
- Knowledge of the healthcare systems across the three devolved nations.
- Experience in developing relationships with a broad range of stakeholders, including developing partnerships for collaboration on joint initiatives, projects and/or events, in order to deliver organisational impact.
- Demonstrable experience of drafting clear and engaging briefings and policy submissions, tailored to different audiences.
- Ability to work proactively and independently supporting colleagues in nations as well as part of a broader team function.
- Demonstrable evidence of supporting the delivery of business priorities and delivering stakeholder engagement plans.
- Ability to manage a varied workload with flexibility and adaptability.
- Ability to quickly grasp complex issues and provide analysis.
- Outstanding attention to detail
- Excellent prioritisation and time-management skills.
Desirable:
- Experience of working in charity and/or membership organisation.
- Experience of organising parliamentary or stakeholder events.
- Knowledge of sexual & reproductive healthcare policy.
Join our team and contribute to the exciting work of the External Affairs team - influencing policy and practice through evidence-based advocacy as well as raising awareness of SRH among our partners, members and the wider public across the UK.
A flexible approach to working hours is necessary as there are some evening meetings in various locations and, with occasional travel possibility elsewhere in the UK, although many of them take place virtually.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
We will offer you:
We offer a range of benefits at CoSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
To Apply
To apply please follow this link – Public Affairs & Policy Lead – Devolved Nations job - Hybrid - College of Sexual and Reproductive Healthcare
Deadline for applications is 15 February 2026 at 12pm
Interviews are likely to take place w/c 2 March 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



The client requests no contact from agencies or media sales.
Permanent | Full Time | Circa £30,000 + Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
Do you want to play a part in what we do?
People are at the heart of everything we do. Together, we:
- Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
- Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
- Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
- Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.
About the Role
We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering the South Wales region.
Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.
The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.
This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required.
Additional Information
· Enhanced DBS Checked
· Must have the right to work in the UK.
How to Apply
Please submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Monday 23rd February 2026, 5:00pm
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
RASASC Guildford - Making a difference to the lives of those affected by rape and sexual abuse
Position: Independent Sexual Violence Advisor (ISVA)
Hours: Full time
Salary: Competitive salary dependent on and reflective of experience, qualifications and training. Starting range (for 35 hours/FTE) from £28,598
Location: Based in Guildford and covering Surrey
Accountable to: ISVA Team Leader
DBS check: Yes
Closing on: Tuesday 24th February
This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.
We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.
We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.
We also provide one-to-one counselling, group work, youth counselling, a support line, and a family support programme.
Volunteers are an important part of the work we do. Volunteers staff our support line and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.
ISVA
ISVAs are survivor-focused advocates, who support survivors of recent and non recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.
This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.
You will be part of a dedicated, experienced, and friendly team. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.
You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.
We welcome applications from all candidates but are particularly looking for those who can demonstrate the experience listed in the essential criteria of the person specification, and especially from those who can evidence the desirable skills and/or have an existing ISVA qualification.
Job Description
• To support survivors of rape and sexual abuse.
• It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, sexual health clinic and other local services.
• The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
• The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
• The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.
Key Tasks
• The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.
• Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.
• To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.
• Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.
• To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team.
• The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is currently delivered virtually but subject to change, possibly face to face in Rugby or Manchester over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away.
• Fulfil relevant monitoring processes as requested by the ISVA Team Leader or the Fundraising Manager.
• to attend monthly one to one supervision with team leader and monthly clinical supervision
Personal Specification
Experience:
Essential
• Excellent interpersonal skills and communication skills
• Excellent organisational skills and a proven ability to prioritise workload, including time management skills
• Experience of working with vulnerable people
• Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
• Handling confidential information
• Ability to work on your own and as part of a small team in a busy and challenging environment
• Full driving licence and car that can be utilised for work purposes.
Desirable
• Case Management skills – ability to accurately maintain records
• Crisis management skills – including risk management
• Knowledge and commitment to multi-agency partnership working.
• Experience of delivering presentation/training.
• Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors
In return, we can offer you 25 days annual leave (pro rata for part time hours, eight public holidays (pro rata for part time hours) contributory pension scheme and reimbursement of travel expenses at 45p per mile.
Application
We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.
1st Interviews will be held on Thursday 26th February, and should you be short listed you will be invited to interview on Tuesday 10th March or Thursday 12th March at our offices in Guildford.
If you are interested in joining our team or if you have any questions about the role, please do give us a call as we would love to hear from you – contact Sally Hutton or Yvonne Keanne at our RASASC Guildford office for more details or please complete the application form.
This recruitment will close by Tuesday 24th February
How to Apply: Please download the application form from our RASASC Guildford website
The client requests no contact from agencies or media sales.
This is an opportunity for someone who thrives being part of a small team and making a big impact.
As Executive Operations Administrator at St Luke's for Clergy Wellbeing every day will be busy and different. The role will be ideal for someone who can use their initiative, has a good eye for detail, and likes a varied workload.
The responsibilities of this role include:
- finance administration such as processing invoices and preparing monthly management information
- fundraising administration including thank yous for supporters and monitoring legacy income
- facilitating the effective operating of the office at Church House
- supporting the CEO with GDPR, Health and Safety and other organisational compliance areas
This is a key role within the life of St Luke's for Clergy Wellbeing, if this role is working effectively the rest of the organisation will flourish, so that together we can reach our vision for flourishing clergy, healthy church, transformed communities.
We are looking for someone who uses their initiative, models our values and has an eye for detail. The role carries a high level of responsibility and autonomy and so suits someone who is confident taking ownership and supporting others.
We welcome applicants who are in sympathy with what we do, and comfortable working within a Christian charity.
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
We are seeking an experienced and qualified immigration advisor to oversee the strategic direction of our casework and systemic work for the coming year.
The Unity Project (TUP) supports people who are facing poverty and homelessness because their immigration status allows them ‘no recourse to public funds’ (NRPF). We believe NRPF should not exist and we are working to end it. Until then, we seek to minimise its impact by supporting people to make the ‘change of conditions’ (CoC) application to access public funds. As part of this work, we continually develop new casework approaches to make CoCs more accessible to more people. By taking a strategic approach to our casework, we have opened up new routes for people to move through the process, and achieved greater recognition of groups with particular needs. We have also supported numerous strategic legal challenges which have prompted significant changes to the immigration rules and guidance related to CoCs.
In this cover role, you will lead The Unity Project’s strategic work to improve the accessibility of the CoC process. You will be responsive to changes in the external context and identify strategic priorities to focus on in our casework. You will hold our strategic external relationships, in particular with law firms, advice agencies and Home Office representatives, and you will oversee our strategic litigation support. You will share our expertise with the sector through second-tier advice, training workshops and peer support forums. Our strategic work is rooted in direct casework, and so this will also be part of your role. You will be responsible for TUP’s casework provision for applicants who submit their own CoC applications independently, and you will support with other strategically significant cases as required.
About The Unity Project
Who we are
The Unity Project is a small charity that supports people with ‘Change of Conditions’ (CoC) applications required for access to public funds.
Why we exist
We want everyone living in the UK to have equal access to the welfare system. We exist to challenge the 'no recourse to public funds' (NRPF) policy in order to end it and, until then, minimise its impact.
Our values
We aim to be:
- Representative of and accountable to people who are navigating or have navigated the systems we want to change.
- Sustainable, so we can continue our work as long as it is needed.
- Trauma informed, recognising the impact of prior traumatic experiences and promoting an organisational culture which is safe, transparent, collaborative and responds empathically to each individual’s needs.
- Rooted in community, as we believe that strength comes from relationships of solidarity and mutual support.
- Equitable to all who give their time to the project.
- Tenacious, innovative, reflective and adaptable in our casework.
Benefits
- Salary - £46,849 pro rata
- Flexibility - We work together in person on Tuesdays and Thursdays. Beyond that we can be flexible about how you meet your hours.
- Annual leave - 35 days inclusive of bank holidays, plus a regular Christmas closure period (subject to board approval)
- Pension - 5% employee contribution, 8% employer contribution
- Clinical supervision - All staff have access to monthly clinical supervision
- Wellbeing - All staff have a personal wellbeing budget to spend as they need
- Professional development - We organise regular all-staff training sessions to address needs identified by the team, and every staff member has an individual training budget for their own professional development. We aim to support all staff to grow and shape their roles in line with their career aspirations.
- Immigration support - On a case by case basis, we may be able to offer legal assistance with the immigration applications necessary to sustain this employment in compliance with UK immigration law.
- Working environment - We are a small and friendly team of staff and volunteers. We believe that effective opposition to the hostile environment is rooted in our relationships with each other and our community.
Please submit your CV and cover letter (no more than two pages) by midday on Sunday 8 March 2026. Read the person specification thoroughly and address in your application all the points which are marked assessed at Application stage. Your cover letter should be personal and distinct. Avoid reliance on AI and do not simply restate your CV.
We use an anonymised recruitment process. Names and basic demographic information will be redacted from applications before shortlisting. Please do not include this in the body of your cover letter.
We plan to hold interviews in the week beginning 16/03/26. We will discuss accessibility requirements in advance.
Questions or issues? Our contact email is at the end of the person specification.
We want everyone to have equal access to the welfare system. We challenge the ‘no recourse to public funds’ policy and work to minimise its impact.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly motivated Building Surveyor (MRICS, MCIOB) or significant demonstrable experience in retail building surveying with a successful track record in managing repair, refurbishment, and fit-out projects within an extensive property portfolio to join our team.
As our Regional Building Surveyor, you'll manage our Retail Division's property portfolio in the South East region, spanning 220+ leasehold shops and stores.
Your region will cover the South East, of England including parts of East Anglia, London and the home counties, Southampton and east along the coast.
You’ll deliver a full range of building surveying services, both reactive and planned maintenance, including:
- leading diverse projects, from essential repairs to rejuvenating refurbishments and exciting fit-outs
- managing contract and tender documentation
- fulfilling CDM duties, including being Principal Designer
- conducting Planned Preventative Maintenance inspections
- overseeing building maintenance
- performing acquisition and disposal surveys
- offering dilapidations advice
- building strong relationships with stakeholders
About you
To be successful in this role, you'll:
- possess a professional building/construction management qualification (MRICS, MCIOB) or significant demonstrable experience in retail building surveying
- have sound technical knowledge of all legislation relating to the fit-out and occupation of leasehold retail premises (Building Regulations, Planning, CDM, Fire Safety Order, Health & Safety, and Asbestos)
- be a highly effective team player with strong interpersonal, influencing, and decision-making skills.
- have extensive experience in all key aspects of traditional building surveying disciplines, including:
- acquisition and disposals surveys
- health and safety
- defects analysis
- maintenance inspections and management of remedial works
- coordinating with stakeholders, including contractors and consultants
- access audits
- building pathology
- dilapidation's
- fit-out design
- contract administration
It would be advantageous if you have specific experience in developing and maintaining a large retail estate.
Working arrangements
This is a field-based role working from home with travel throughout South East England, primarily your regional patch (as explained above), though periodically extending across the country. You will be required to live within the region.
Travel will be based on current project work and the need to visit various sites in project. You will be able to manage your diary accordingly to enable this. There will be overnight stays as required (on average, this would typically be 2 nights a month).
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Interview process
There will be a two stage interview process, via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our Philanthropy Team and play a vital role in supporting some of The Royal Marsden Cancer Charity's most generous supporters. Working as part of a high‑performing Philanthropy & Partnerships Directorate, you will help deliver exceptional donor experiences, create compelling fundraising materials, and contribute to life‑saving cancer research and care.
If you’re proactive, relationship‑focused and ready to grow your fundraising career, this is a fantastic opportunity to make a meaningful impact.
What You’ll Be Doing:
- Managing a small portfolio of mid‑level donors, providing excellent stewardship and supporting income growth.
- Supporting the identification, research and cultivation of new high‑value prospects, ensuring effective approaches are made.
- Preparing compelling proposals, presentations and bespoke donor materials to inspire philanthropic giving.
- Coordinating donor tours, cultivation events and bespoke visits for supporters and prospects.
- Producing high‑quality thank‑you letters, reports, and email updates that strengthen donor relationships.
- Providing essential administrative and coordination support to colleagues across the Philanthropy team.
- Maintaining accurate donor records on Raiser’s Edge, helping improve systems and insight.
What We’re Looking For:
We’re looking for someone who is:
A relationship builder
With experience in donor or customer‑focused environments and the confidence to engage supporters sensitively and professionally.
A strong communicator
With excellent written and verbal skills—capable of producing reports, emails, donor materials and briefings with clarity and impact.
Highly organised and detail‑driven
Able to manage multiple deadlines, juggle priorities and support the team to deliver high‑quality work.
A proactive team player
Flexible, adaptable and enthusiastic, with a willingness to learn and contribute in a fast‑paced, ambitious environment.
Tech‑confident
Comfortable managing data, using spreadsheets, and ideally familiar with fundraising databases such as Raiser’s Edge (desirable).
Why Join Us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer
- Hybrid working between home and Chelsea with occasional travel to Sutton.
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
- Opportunities for training and career development
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
How to Apply:
Use CharityJob ATS
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.
Special conditions
● You will be asked to provide an enhanced DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description
The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:
● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.
We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.
Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's
Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures
Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role
See attachments for Person Specification and how to apply.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
About the role
We are looking for an excellent and experienced relationship fundraiser, who excels at identifying and building inspiring and genuine connections with high net-worth individual donors, who have the capacity to give six- and seven- figure gifts.
This role requires a motivated, creative and confident individual, who thrives on getting out and about and meeting with supporters. The role will help shape the Business Development and Philanthropy Team’s plans to deliver outstanding donor engagement and stewardship so that our donors are inspired and proud to support us and enjoy their philanthropic giving experience. This role will make a vital contribution to delivering a step change in our philanthropic income growth to support Practical Action’s strategic ambition and mission.
About you
We are seeking a motivated, creative and confident individual, who thrives on getting out and about and meeting with supporters. You will have at least 5 years’ experience of securing gifts from high net-worth individuals making gifts privately or through family trusts, donor advised funds and corporations.
Accountabilities
- Lead the process of identifying and cultivating individual donor prospects (UK and international) capable of giving six- and seven- figure gifts, fully understanding their funding preferences, criteria and fit with Practical Action.
- Steward a portfolio of loyal and high-quality donors, giving five and six figure annual gifts and ensure our donors receive exceptional stewardship, feel valued for their support and become advocates of Practical Action to their friends, family and networks.
- Work with autonomy and represent Practical Action at one-to-one meetings and networking events with high net-worth individuals.
- Work with senior colleagues and the Board of Trustees to identify prospects, build relationships and secure gifts from high net-worth individuals.
- Distil complex information and messaging into powerful, emotive and high-quality tailored communications (including pitches, cases for support, bespoke proposals and donor reports) that demonstrate impact and inspire giving by individual donors and family trusts.
Person Specification
To be successful in the role, the ideal candidate will be able to demonstrate:
Qualifications, Knowledge and Experience:
- Significant fundraising experience (5 years+) of securing gifts from high net-worth individuals making gifts privately, or through family trusts, donor advised funds and corporations.
- Excellent knowledge about philanthropy sector developments, trends and key philanthropic organisations and networks in the UK and internationally.
- A strong and proven track record of building new prospect pipelines and of managing a portfolio of donors, including demonstrable experience of securing six- and seven-figure gifts.
- An experienced and confident networker with a proven ability to build and maintain a diverse group of contacts, at all levels, both internally and externally, and represent Practical Action to inspire, secure commitment and support.
- Knowledge of data protection principles, legal requirements, and ethical fundraising practice is essential.
Skills, Abilities and Competencies:
- Excellent verbal and written communication skills including the ability to summarise and distil complex issues in an inspiring way.
- Ability and confidence to influence and manage successful internal relationships including writing reports and donor meeting briefings for senior colleagues.
- Ability to manage multiple priorities within a fast-paced environment, ensuring our donors receive excellent stewardship throughout their relationship with Practical Action.
- Strong project management skills to lead approaches backed up by an appropriate level of research and analysis.
- Enthusiasm and willingness to trial, learn and adapt — whether building on existing major giving experience or trialling new ideas and approaches to reach new donors audiences, for example next generation or diaspora giving.
- You will contribute to a culture of kindness, collaboration, rigour and accountability.
- Effective and positive team-player with a strong preference for collaboration
- Strong administrative, time-management, IT and numeracy skills.
APPLICATION INFORMATION
Why join us?
The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
This role will be based in the UK.
The successful applicant must have the pre-existing right to both live and work in the UK. The successful candidate will be expected to attend the Rugby office on regular occasions.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Closing date for applications: Sunday 1st March 2026. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
Interviews: It is anticipated that first round online interviews will take place week of 9th March and final interviews will take place in person at our Rugby office week commencing 16th March 2026.
If you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. For more information, please visit our careers page. To apply please submit a copy of your CV (A MAXIMIUM OF 2 PAGES) and send us a supporting statement that includes the answers to the following question:
1.Why are you an excellent candidate for the Philanthropy Executive role at Practical Action, please provide examples from your career to evidence your answer?
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary.
Head of Community Sponsorship Role
This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome.
This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement.
The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion.
Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include:
Career Pathway Headings
Objectives
Contribute to Citizens UK and Project Strategic Objectives
• Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support.
• Develop and implement campaign approaches that secure policy goals and build cross-Party political support.
• Develop strategy that develops the leadership of local Citizens members and refugees, strengthens civic institutions and builds trust across difference.
Build and Manage Projects & Achieve Work Targets Effectively
• Oversee multiple work strands, working in partnership.
• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals.
• Establish systems for performance tracking, evaluation, and continuous improvement across project streams.
Learning, Expertise, Wellbeing & Inclusion
• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects.
• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks.
Develop and Manage External Relationships
• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders.
• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader.
• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions.
Communications
• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums.
• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership.
• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly.
Develop and Manage Internal Relationships
• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures.
• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team
• Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team.
• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives.
Generate Income and Resources
• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work.
• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors.
• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D)
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Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D)
Experience
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Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E)
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Demonstrable track record of strategic leadership in a charity or community-focused setting (E)
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Experience of managing cross-functional teams to deliver against ambitious organisational goals (E)
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Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E)
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Experience in leading campaigning and influencing strategies to secure changes in Government policy (E)
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Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D)
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Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E)
Key skills and knowledge
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Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E)
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Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E)
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In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E)
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Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E)
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Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E)
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Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E)
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Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E)
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Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E)
Personal qualities & values
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A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E)
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Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E)
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Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E)
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Committed to embedding refugee leadership and lived experience into programme design and delivery (E)
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Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E)
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Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E)
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Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E)
Note:
At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
We are a values-driven organisation committed to improving the lives of adults with complex needs. Our specialist Day Service provides a supportive, person-centred environment where everyone can thrive.
The Role:
We’re looking for a compassionate and organised Transition and Placement Coordinator to support adults as they move into our Day Service. You will coordinate personalised transitions and placements, liaise with families, carers, and external agencies, and work closely with our multidisciplinary team to ensure each individual receives the support they need.
Key Responsibilities:
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Develop and implement personalised transition plans.
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Coordinate pre-placement visits, trial periods, and placement allocations, including transport.
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Maintain accurate placement records and funding agreements.
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Organise reviews and adapt plans based on feedback.
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Act as primary contact for families, carers, and professionals.
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Build strong relationships with schools, social care, healthcare providers, and funders.
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Promote the Day Service and support smooth referral pathways.
Person Specification:
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Excellent communication, organisational, and advocacy skills.
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Experience working with multidisciplinary teams.
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Proactive, detail-oriented, and flexible to changing needs.
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Strong relationship-building and coordination skills.
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Experience with complex needs and adult transitions desirable.
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Proficient in record-keeping and IT systems.
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Person-centred, passionate, and a team player.
Why Join Us:
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Make a real difference in the lives of adults with complex needs.
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Be part of a supportive, collaborative, and values-driven team.
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Work for an organisation that values innovation, person-centred care, and inclusivity.
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We welcome applications from people of all backgrounds.
We exist to make lives better
Job Title: Refuge Worker
Location: Lambeth, London
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent
Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours on call Rota).
We are looking for a Refuge Worker to work within our culturally specific refuge to provide specialist, high-quality support to women and children escaping domestic abuse. Based in Lambeth, London, this role involves delivering practical and emotional support to survivors, ensuring their safety, and helping them rebuild their lives. Working 37.5 hours per week, Monday to Friday, you will create a safe and welcoming environment in line with Refuge’s values and commitment to ending violence against women and girls.
As a Refuge Worker, you will support women through crisis, providing keywork sessions, safety planning, and advocacy. You will assist with accessing housing, welfare, legal support, and other essential services while maintaining accurate case records. You will also play a vital role in ensuring the effective operation of the refuge, managing referrals, and working collaboratively with partner agencies. The ideal candidate will be a compassionate and resilient individual with strong communication and organisational skills. While experience in the Violence Against Women and Girls (VAWG) sector is beneficial, we also welcome applications from those with transferable skills and a commitment to supporting survivors. Above all, we value individuals who are dedicated to making a difference, thrive in an inclusive environment, and are committed to their own personal development while supporting others.
This is a fantastic opportunity to contribute to a meaningful cause while developing valuable frontline support and advocacy experience. Refuge offers ongoing training, professional development, and a comprehensive benefits package, ensuring that our staff are valued and supported in their roles. If you are passionate about empowering survivors and want to be part of a dedicated, compassionate organisation, we encourage you to apply.
Closing Date: 09:00am 27 February 2026
Interview Date: 12 and 13 March 2026
The client requests no contact from agencies or media sales.