Employment support officer jobs

Counselling Service Administrator 

Age UK Camden is recruiting an Administration Officer to join the Counselling Team. 

Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services.   Our counselling services operate in partnership with the NHS Camden Talking Therapies for Anxiety and Depression iCope, and we offer time-limited counselling (on average 8-12 sessions) for clients with low to medium levels of depression, anxiety, and psychological issues. 

The successful candidate will: 

• Assist with the Counselling Services’ administrative needs and conduct tasks as required by the Counselling Service Manager and the Clinical Lead Councillor 

• Ensure in conjunction with the Manager, the effective implementation of administrative systems for supporting the service including the maintenance of the Client Filing system and the databases, including Charitylog and IAPTus database. 

• Make contacts with clients by telephone, email, letter and in person regarding their enquiries, referrals, progress and cancellation. 

• Help arrange workshops and therapy groups as requested. 

•  (See Job description and person specification for full duties) 

Salary:  SCP 12-15  £29,071.14 to £30,672.75 pa FTE (£17,442.68 to £18,403.65 pa for a 21 hour week) 

Hours: 21 hours per week  Contract Type: Permanent 

Closing date:  Monday 21st July 2025 - 5pm

Interview dates: Thursday 31st July 2025 – in person 

To Apply please complete the application form, equal opps form and criminal declaration

As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm

Contract Type: Fixed term – 12 months

Annual leave: 25 days annual leave plus 8 bank holidays per annum

Salary: £45,000

Location: ICN office in Bournemouth

International Care Network is a Christian charity whose aim is to help to rebuild the lives of asylum seekers and vulnerable migrants. We are looking for a Director of Operations to oversee and optimise the day to day administrative and operational functions of the organisation to ensure the efficient and effective delivery of the charitable programmes and services. The Director of Operations will work closely with the senior leadership team (CEO and department managers) to develop and implement strategic plans, promote diversity and inclusion and drive organisational growth and impact

ICN provides benefits to staff including:

• Company pension scheme.
• A degree of flexibility with contracted hours.
• Staff welfare opportunities including socials.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation,
our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate to take on the role of Regional Operations Manager for our centres in South London (Walworth, Kennington and Brixton) along with our centres in Southampton and Brighton.

As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. 

And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The role at a glance

Conract:  

This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date:

September 2025 (or as otherwise agreed)

Working hours:

Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home.

Location

The role would be based at one of our centres in the South London and South Coast cluster:
South London: Walworth, Kennington, Brixton  
South coast: Southampton, Brighton 

Regular travel to all centres in the region will be required. 

Application deadline: 9am Monday 4th August 2025

The post-holder will be responsible for deliver a range of support interventions for people newly diagnosed with HIV, and those re-engaging in their HIV care, who may be identified via Emergency Department Opt-Out testing in Liverpool.

Collaboratively work with Liverpool University Hospitals NHS Foundation Trust (LUFHT) to ensure people living with HIV receive practical, social and emotional support. The delivery of peer support in a clinic setting and, in the community, and onward referrals to relevant services.

Ensure that people living with HIV in vulnerable circumstances are supported to minimise the risk of them returning to ‘need to find’ status and remain engaged in services.

We seek someone with experience working with diverse communities. Knowledge and understanding of the common experiences and need of people living with HIV is essential.

The ideal candidate will possess a relevant qualification (such as an NVQ Level 3 or above in social work, health, education) or equivalent experience, and demonstrate a commitment to continuous learning and professional development.

We are looking for someone with strong interpersonal skills (working with staff, volunteers, and service users), excellent organisational skills, and enthusiasm.

FIXED TERM UNTIL FEBRUARY 2027

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon

Our Healthier Lifestyles Service includes a programme of seated and standing exercise, health checks and social engagement together with our 3 Memory Tree Cafés. Memory Tree cafes combine music and singing, dancing, reminiscence, exercise, activity and social interaction providing a safe and relaxing environment for older people living with dementia and their carers. Our programmes are delivered in various settings across the borough including care homes, sheltered housing and community venues together with our own Brigstock Road Community Hall.

The Healthier Lifestyle team at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining exercise and social engagement in a variety of local settings.  These sessions help reduce isolation, improve independence, prevent falls, increase fitness levels and manage health conditions. They also provide social engagement and interaction, information and support around living with dementia, a safe and welcoming space for all to engage and relax.

Duties will include (but are not limited to) –

• Independently delivering chair-based exercise sessions daily in Croydon care homes to residents.
• As an Age UK Croydon ambassador promote our services including via talks and presentations to community groups across the Borough.
• Developing and maintaining good relationships with care home, health hub venue staff and partner organisations or talk providers.
• Working as part of the health hub team lead on the delivery of health hubs in various Croydon locations.
• To be the key point of liaison for all clients accessing the Activity Service.
• To support the promotion of the organisation, services, activities, and events.
• To contact clients when there are changes to the regular classes.
• Keep up to date with and the Activity Service changes.
• Awareness of risk assessments and GDPR compliance
• If qualified also delivering standing exercise sessions.
• Setting up equipment for activities and ensuring resources are ready for events.
• Delivering basic health checks including blood pressure, BMI and diabetes screening.

Closing date for applications: 9am, Thursday, 17th July 2025

Interview Dates: Thursday, 24th July 2025

London (Office-Based) 6-Month Contract - Public Sector / Not-for-Profit

Are you an experienced administrator with a flair for project coordination? We're recruiting on behalf of a respected not-for-profit organisation for a Business Project Officer to support the delivery of key internal projects and provide high-level administrative support to senior stakeholders.This is a fantastic opportunity for someone who thrives in a structured environment, enjoys managing multiple priorities, and is confident working with data, documentation, and internal processes.
Key Responsibilities

• Provide comprehensive administrative support to project leads and senior managers
• Maintain and monitor project documentation, schedules, budgets, and action logs
• Organise and minute internal meetings, ensuring timely follow-up on decisions and actions
• Track project progress and support reporting on key milestones and deliverables
• Assist in identifying and mitigating project risks and issues
• Summarise and analyse project data, producing clear reports and recommendations
• Coordinate with internal teams and external partners to ensure smooth project delivery
• Support the implementation of change initiatives and process improvements

What We're Looking For

• Strong administrative background with experience supporting multiple projects
• Excellent organisational and time management skills
• Confident communicator with strong written and verbal skills
• High attention to detail and accuracy in documentation
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Able to work independently and manage competing priorities
• Comfortable handling sensitive information with discretion

Desirable

• Experience in the charity or not-for-profit sector
• Exposure to project management tools or methodologies
• Degree-level education or equivalent experience

This role offers the chance to work in a values-led organisation where your administrative and coordination skills will directly support meaningful work. If you're looking for a role where you can make a difference while developing your project support experience, we'd love to hear from you. Please apply or send your CV

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Impact and Insights Officer

This is an exciting opportunity to be an impact catalyst across two Youth Zone locations (Carlisle and London).

We are looking for someone who can generate support and build towards a ‘culture of impact’ in both Youth Zones, so that outcome measurement and impact reporting becomes routine and ‘every day’. 

This is a hybrid working role, with 8 onsite days per month at the Carlisle and London sites, with the remainder working from home.

Position: Impact and Insights Officer

Location: Hybrid (8 days per month across the 2 Youth Zones in Carlisle and Barnet)

Salary: £38,000 – 42,000 per annum (dependent upon experience) plus travel expenses

Hours: Full-time (37.5 hours/week)

Contract: Fixed term contract – 2 years (due to project funding)

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

Closing Date: Monday 28th July 2025 at 9am. Please note, we may close the advert earlier depending on the volume of applications

Interviews:  Interviews (in person) will take place Tuesday 12th August in Barnet, London.  There will also be a short, values-based phone interview as part of the process.

About the Role

You will collaborate closely with a cross section of teams within the Youth Zones, working with the Youth Work delivery teams to feed data into decision making, and with the Communications and Fundraising teams to provide impact measurement and analysis content for use with stakeholders and in donor reporting. Furthermore, it will align impact and data work with national and local policy, and use national census, health, police and other statistical data to position the four Youth Zones for new income generation opportunities.

Main responsibilities include:

• Measuring and demonstrating the charities’ impact to stakeholders
• Authoring and providing the necessary data to the leadership and fundraising teams and Board (as required)
• Annual publications such as Trustees Reports and annual Impact Reports.
• Lead on data analysis and reporting on the data held in Salesforce CRM, improving both the quality and quantity of monitoring and evaluation processes
• Driving improvements in data capture through training and upskilling the Youth Work team
• Strengthening the ability of the two Youth Zones to demonstrate the measurable impact of youth work delivered.

Innovation is a key aspect of this role, involving the introduction and embedding of new methodologies to enhance the qualitative data capture process.

About You

This role is ideal for someone who has the ability to bring technical analysis to life in a youth work setting and can communicate insights in an accessible style to different audiences. The Impact and Insights Officer should be passionate about embracing the power of youth work and be keen to support Youth Zones in evidencing the impact created with young people. It will require someone who can bring impact expertise and creativity to create buy-in and drive improvements in data capture; and someone who is keen to work flexibly and closely with teams of passionate Youth Workers and who is unafraid of the challenge presented by Youth Zones in two very different geographic locations.

Previous experience in a data analysis or similar role, including handling large datasets, using data to derive insights and data-led decision making is required for this role, along with experience with data visualisation tools (e.g. Tableau), and previous experience working with young people or in a youth work setting.

Please note, this is hybrid working role, with 8 onsite days per month at the Carlisle and London sites. You must be able to travel to these locations as part of your role.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities,

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Impact, Insight, Impact and Insight, Impact Officer, Insight Officer, Impact and Insight Officer, Data Analysis, Evaluation, Impact and Evaluation, Evaluation, Impact and Evaluation Officer, Data, Data Analyst, Analyst, Data Analyst Lead, Data Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Head of Individual Giving & Supporter Engagement

We are looking for a Head of Individual Giving & Supporter Engagement to join the team in this hybrid working role.

This is an exciting time to join the team and the charity on its incredible journey.

Position: Head of Individual Giving & Supporter Engagement
Location: Cambridge/Hybrid
Salary: £50,000 - £55,000 per annum (depending on experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date: Thursday 24th July 2025
 

The Role

You will lead the Individual Giving and Supporter Engagement strategy, delivering the growth needed to make two new hospitals – Cambridge Cancer Research Hospital and Cambridge Children’s Hospital – a reality.

You will:

• Lead a team of fundraisers to deliver inspiring appeals and innovative fundraising propositions.
• Drive net income and supporter growth across all Individual Giving streams including regular giving, digital, appeals, and lottery.
• Oversee budgeting, forecasting, and analysis, ensuring activities are insight-led and maximise return on investment.
• Develop first-class donor journeys and stewardship experiences to foster supporter loyalty.
• Play a pivotal role in engaging Addenbrooke’s patients and staff to build a sustainable mass participation fundraising model.

If you’re passionate about transforming healthcare and understand the power of emotionally intelligent donor engagement, we’d love to hear from you.

About You

We’re seeking an ambitious and data-savvy fundraising leader who can think both strategically and creatively.

You will have:

• Significant experience in direct marketing and individual giving at management level.
• Strong leadership credentials with a proven ability to develop and motivate teams.
• A track record in delivering successful donor acquisition and retention campaigns.
• Exceptional understanding of supporter engagement, CRM systems, and compliance including GDPR.
• Experience in developing innovative products and donor propositions, ideally in a healthcare or charity setting.

Benefits Include:

• Pension Scheme with 7% Employer Contribution
• 25 days annual leave (plus Bank Holidays) increasing with service
• Birthday Leave
• Health Cash Plan (Medicash)
• Employee Assistance Programme
• Group Life Assurance (4x salary)
• On-site Leisure Centre
• Cycle to Work Scheme
• NHS Discount Schemes

About the Organisation

Addenbrooke’s Charitable Trust (ACT) is the only charity dedicated to supporting innovation in patient care across Cambridge University Hospitals. We’re working to make two world-leading hospitals a reality and improve lives for thousands of people across the region and beyond. Our supporters are at the heart of what we do – many have experienced our hospitals first-hand and their stories are integral to our success.

ACT is committed to diversity and welcomes applications from all backgrounds.

Other roles you may have experience of could include: Individual Giving Manager, Supporter Engagement Manager, Head of Fundraising, Direct Marketing Manager, Lottery Fundraising, Head of Donor Development, Head of Supporter Experience.

The King’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads.

As part of the Management Team, you will be responsible for overseeing the delivery of our TEAM, Enterprise Challenge and Mosaic Mentoring programmes. Working collaboratively with Delivery Partners to develop and implement our delivery plan and ensure we meet targets.

As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

As one of our Delivery Managers, you need to have:

• Excellent interpersonal skills
• Strong planning and organisational skills
• Effective data analysis skills
• A track record of operational management

The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

The Woodland Trust is looking for a Conservation Officer - Mourne Park on a fixed term contract until December 2029 to support the work on the development and delivery of The National Lottery Heritage Funded project at Mourne Park.

The Role: 
•    This is a key role in The National Lottery Heritage Funded project at Mourne Park.  The Conservation Officer will be required to work on the development and delivery of woodland creation and restoration operations, natural and built heritage and countryside access projects and local habitat auditing and assessment programmes.
•    The role will be responsible for providing advice and assessments to landowners who wish to participate on the woodland creation or restoration element of the project and continually monitor work undertaken to ensure successful implementation.
•    You will co-ordinate and oversee implementation work on heritage conservation projects identified by the project, including the writing of management plans when required.
•    You are responsible for fostering good relations with partners, contractors, interested organisations and individuals, local people, visitors and the media. Identifying, reviewing and meeting with potential partners who could assist the project to meet its objectives and whose objectives could be assisted by the project. 
•    This role is based in Mourne Park, Northern Ireland and will require the successful candidate to travel to site and around Northern Ireland as required.
•    This role is a funded fixed term role until December 2029.
•    This role will require an enhanced DBS check as part of our pre-employment checks.
•    This role is made possible thanks to The National Lottery Heritage Fund and National Lottery Players.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
•    Hands on experience in project delivery especially in complex, multi-disciplinary projects bringing together a variety of skills from both within and outside the organisation to plan, monitor and deliver projects on time and to budget.
•    You’ll have experience in forestry or conservation land management experience, including experience of volunteer and community engagement.
•    You’ll have achievement in working with, developing and managing land management and owning partners.
•    You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively. 
•    You’ll know about the techniques for native woodland creation, native woodland design for conservation and economic objectives, and experience of managing woodland creation sites.
•    Strong communication skills, both written and verbally being able to liaise with internal and external stakeholders, especially volunteers using a variety of methods to suite the audience. 
•    This role does require regular travel to and from Mourne Park and Northern Ireland. A full UK driving licence is required. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers. We do not ask for your CV at application stage.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Even if you don't meet every requirement of the role, we would encourage you to apply.
 
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams week commencing 21st July.

Business Development Officer £32,000 per annum (pro-rata) plus London Weighting if successful candidate is located in London

This role is perfect for someone who thrives on relationship building, enjoys closing deals, and is passionate about supporting a mission-driven organisation. 

The successful candidate will grow 1MM’s community of employers and volunteer mentors and will support the CCO with growing the corporate income stream. 

• Are you energised by hitting targets and building lasting partnerships? 

• Do you love turning ideas into income and conversations into opportunities? 

1MM Business Development Officer main tasks include: 

• Developing, own and executing 1MM’s employer and mentor recruitment strategy 

• Researching and identifying new employer and mentor opportunities - including new markets, growth areas, trends, partnerships, or new ways of reaching mentors. 

• Sourcing enough new mentors (on top of 1MM’s existing base) to ensure 1MM has an oversupply (c.15% higher than demand) of fully trained, location relevant mentors available. This year the target is 1600 mentors and will double per year for the next two years. 

• Building a sustainable growth engine that ensures the pipeline of mentors remains sufficient on an ongoing basis through employer, professional and community networks. 

• Generating leads and cold call prospective employer and mentor partners. Tracking and updating all relationships on Salesforce. 

• Fostering and developing relationships with partners and sponsors so that you can generate repeat mentors as well as finding new opportunities 

• Working closely with 1MM colleagues to handover the mentor relationships to the right people across departments. 

• Supporting the CCO to grow 1MM’s corporate income stream by doing market research and mapping employers who support CSR, ESG, Diversity and Community Engagement strategies.

• Presenting with CCO to potential employer partners, hosting stalls at employer conferences and engaging staff networks. 

• Working with the Social Media and Marketing Executive to identify marketing campaigns and collateral in order to attract and recruit mentors. 

• Meeting all quality assurance KPIs. 

• Providing regular reports on progress related to the role. 

Person Competencies 

This sets out the ten competencies we are seeking for this role.  Please ensure that your CV demonstrates how you meet all of the competencies. In your Covering Letter you should highlight how you demonstrate the essential competencies in more detail. You may include voluntary, unpaid and paid work. 

1. At least 12 months relevant business development work experience (Essential) 

1. Experience of working in a target orientated environment, and to ambitious targets (Essential) 

1. Experience of outreach and engagement to secure employer partners (Essential) 

1. Superb attention to detail. 

1. Excellent relationship management skills, particularly at a senior level. 

1. A demonstrated knowledge of or a passion towards mentoring and social action. 

1. Comfortable with presenting to groups online and in-person. 

1. Comfortable with IT systems in general, specifically the MS365 suite and Salesforce. 

1. Confident and self-motivated with high standards of quality and the ability to stay focused in the face of changing priorities. 

The role offers: 

• The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change.

• A unique opportunity to work across the business, public and third sectors to develop innovative ways of harnessing the potential of young people in the United Kingdom.

• An exciting opportunity to shape a growing organisation.

• Access to an Employee Assistance Programme. 

• Monthly Team Learning and Development sessions to enhance your personal development.

• 15 hours per year volunteering allowance.

Terms and Conditions: This is a full-time role with an initial 6-month contract (continuing subject to funding). This role can be done remotely from within our main regions (Greater London, Greater Manchester, Cardiff City Region), with one day in the office per week if located within 45mins of a regional office location. 

Remuneration and benefits: Salary bracket of £32,000 per annum (pro rata) - London Weighting will apply to those living in London.  Up to 6.5% employer pension contribution and 25 days holiday per year (pro-rata) plus 3 concessionary days over Christmas. 

How to apply 

Application is made by submitting a CV and a Cover Letter through the CharityJob portal.

The Cover Letter should detail why you are interested in the chosen role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 1 page of A4.

Applications without a cover letter will not be considered. 

One Million Mentors provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities. 

One Million Mentors is committed to ensuring all necessary steps are taken to protect children and adults at risk from harm. All 1MM staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Any employment with One Million Mentors will be subject to the following checks prior to your start date: 

• A self-disclosure form 

• A satisfactory Disclosure and Barring Service (DBS) check 

• Receipt of satisfactory references 

• Proof of eligibility to work in the UK

Applications should include your notice period and two referees where possible, to be contacted with your permission. 

We will be carrying out rolling interviews for this role so encourage prompt applications to avoid disappointment. The final closing date is 12 noon on Friday 25th July 2025, but we reserve the right to close this application early.  

We regret that we will only be able to offer feedback to shortlisted applicants. 

Suffolk Wildlife Trust is seeking a Membership Assistant to support the delivery of an exceptional experience for our 27,000 members and help drive our mission to bring nature back to Suffolk. This role is central to the effective administration of our membership schemes, ensuring that members feel valued and connected to the work of the Trust.

The Membership Assistant will manage the day-to-day processing of memberships, including maintaining accurate records in our CRM system (Charity CRM by Access), handling payments and Gift Aid, responding to member enquiries & issuing welcome packs and renewal reminders. Working closely with the Senior Supporter Development Officer, they will help improve and streamline our systems, contributing to membership growth and retention.

The role includes co-ordinating the distribution of membership resources, including promotional materials and our members’ magazine, supporting a network of volunteer magazine deliverers across the county.

The post holder will act as a key user of our CRM system, helping colleagues across the organisation use it effectively and in line with GDPR. They will assist with system maintenance, data integrity and provide administrative support for wider fundraising activities. This is a varied and rewarding role for someone who is highly organised, people-focused and passionate about making a difference for wildlife and people in Suffolk.

This is a fantastic opportunity to get involved with a local wildlife trust and do amazing things for wildlife.

This is a permanent role and we are advertising as a full-time position (37.5 hours per week, Monday to Friday). Applications will be considered from applicants seeking part-time hours (22.5 hours per week upwards, We can be flexible on days and hours worked).

The role will be based at our Head Office Brooke House, in Ashbocking, and we operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary will be £23,998.00 (as a full-time equivalent).

To apply for this opportunity, please submit an application via our website by 12:00 noon on Friday 18 July 2025 with interviewed planned for Monday 04 August 2025. The application process will include uploading a CV and optional cover letter.

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail plus public engagement staff receive logo clothing.

Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.

Job Title:  Domestic Abuse Practitioner

Hours of work: 37.5 hours per week, flexibility required.

Salary: £27,921

Annual leave: 25 days plus back holidays and birthday leave

Benefits: - Monthly car user allowance

- Pension following 3-month probationary period of 5%

Contract: Permanent

Responsible to: Team Manager

Location: Hexham base, outreach working across Northumberland.

Relevant Background in working with adult victim/survivors and experience: children and young people.

Qualifications: Level 4 NVQ or CAADA IDVA training desirable.  Successful applicant will be required to undertake additional training.

Northumberland Domestic Abuse Service

NDAS provides support to all victims who have been the subject of domestic abuse/violence, supports them through the criminal justice system and offers relevant advice and assistance, both practical and emotional. 

NDAS empowers victims to make decisions, increase their options, their confidence and safety.  Prevention and awareness raising activities are also delivered across Northumberland and counselling to the children of our service users.

Established in 2003, NDAS has a track record of providing excellent services and is a key member of domestic abuse provision in Northumberland.  We have a secure financial foundation and are looking forward to developing our team to continue to provide essential services in tackling domestic abuse.

This is a key role within NDAS managing our operational delivery team working across the county.  We are looking for a motivated professional who is passionate about delivering the best possible prevention and support services.

OUR VALUES

Welcoming: We welcome you, whoever you are

Believing and accepting: We believe you, accept you and will not judge you. We do not discriminate

Understanding: We understand what you are experiencing. Our staff are here to listen

Protecting: We make sure you stay safe and will help you to make plans to ensure your safety

Empowering: We help you to find your voice and gain confidence and independence

United: Working with you, and with other local partner organisations, to find the right support

MAIN PURPOSE OF THE JOB

To provide practical and emotional support to victims of domestic abuse/violence; including supporting them through the criminal justice system and providing guidance and assistance.  The role also involves empowering victims to make decisions, increase their options, their confidence and safety.

DUTIES AND KEY RESPONSIBILITIES

Managing service delivery and performance

Provide an efficient, effective outreach service to all victims of domestic abuse/violence across Northumberland.

Establish the risks and the needs of the individual and deliver a service appropriate to that level of risk.

Develop and deliver individual support and risk management plans to address the risk of harm to victims.

Work with multi-agency partnerships with local agencies whose services victims may require, ensuring a coordinated community response.

Work in partnership with other agencies and to advocate for victims to ensure their needs are met.

Explain the intricacies of the criminal justice and family court systems to victims and give advice on how to proceed at different stages of the process.

Ensure that victims are aware of their rights to legal protection and to arrange for the provision of legal advice as required and accompany victims to appointments if appropriate.

Ensure the safety of the victim is paramount.

Attend MARAC meetings when needed, Case Conference, Core Groups and CAF meetings when required.

Liaise with other agencies as appropriate. Deliver training to colleagues and other professionals.

Work within Northumberland Domestic Abuse Services management system following all policies and procedures.

Provide statistical monitoring or reports as required to the planning officer.

Note and feedback to other agencies any consistent difficulties clients are having accessing their service.

Provide a service, which is sensitive to all cultural and other differences and needs.

Ensure that the views and experiences of the victims and agencies are sought actively and inform the development of the service.

Report any problems/difficulties/complaints to the Team Manager or CEO and participate in follow up investigations as required.

Managing Security

Maintain the security and well-being of victims of domestic abuse and to communicate immediately with the Team Manager/CEO any concerns regarding security.

Maintain confidentiality, professional boundaries and security, when working with service users, staff and external bodies.

General Duties

Contribute to the overall development of Northumberland Domestic Abuse Services, by attending team meetings and participate in training and development working groups as agreed by the post-holder and CEO. This will include training specific to working with victims of domestic abuse.

Contribute to the overall development of Northumberland Domestic Abuse Services, by the implementation of Northumberland Domestic Abuse Services. Develop effective and supporting working relationships with all Northumberland Domestic Abuse Services staff.

Contribute to the overall development of Northumberland Domestic Abuse Services, by adhering to Northumberland Domestic Abuse Services policies and procedures including equal opportunities and health and safety when meeting the needs of service users. Assist in and maintain effective communication, which promotes free flow of non-confidential information and issues within Northumberland Domestic Abuse Services, other agencies and members of the public.

Ensure that security of sensitive information is maintained and complies with the requirements of the Data Protection Act 1998.

Whilst this job description attempts to cover the main duties of the post, it is not exhaustive. The Post-holder is, therefore, expected to undertake any other reasonable duties within their capabilities and the scope of the post as specified by the Service manager.