Make-A-Wish UK is looking for two Wish Referral Officers to join the Wishgranting Team. We are looking for someone to bring happiness and magic to every eligible child who turns to us for a Wish!

Right now, 63,000 children in the UK are eligible for a wish because they have a life-limiting or life-threatening condition, a diagnosis that changes their lives and the lives of their families forever.

The power of a Wish revives a childhood stolen by critical illness. It brings light and joy to children and their loved ones, with a profound and lasting impact on all their lives.

However, granting wishes takes an army of volunteers, community support, skills and donations to help children feel like children again. So, we’re looking for people like you to help.

Make-A-Wish is an inspiring place to work as we’re immersed in the magical world of children’s imaginations! You'll be joining us at an exciting time as we launch our ambitious new strategy which will, ultimately, enable us to reach more children and young people with a wish.

The Wish Referral Officer role will be responsible for processing new referral applications working with our referral partners, wish children and their families at the first stage of the Wish Journey You'll be the first point of contact for any new enquiries and will ensure that all paperwork is completed, permissions given and all data is secure and uploaded onto our CRM system.

You're the key to starting each eligible child on their wish journey and will be making a difference to hundreds of wish families who turn to Make-A-Wish UK each year.

You'll be managing the communication and allocation of wish volunteers for wish capture. Wish Capture is part of the Wish Journey where Wish Visitors visit the home of the wish child to capture the wish! Once the wish is captured, it is then handed over to a Wishgranter who will continue to grant the wish. The Wish Referral Officer will act as a point of contact for the Wish Visitor community and will need to be articulate in communications, both verbal and written.

You'll need to have an eye for detail to ensure all data entry is correct and up to date, alongside strong communication skills as you communicate with multiple stakeholders - from volunteers, wish families to medical professionals. You'll be handling sensitive data and must ensure that this is handled confidentially, so awareness of the Data Privacy Act is a must to ensure accuracy of data entry.

You'll need to always keep calm and professional especially in emotional situations and be able to prioritise an ongoing workload of wish applications.

You'll support the Wish Referral Lead in building relationships with new stakeholders and supporting them in their journeys as well as supporting the Wish Referral Lead in development of the wish journey and its processes.

You'll be encouraged to support all Make-A-Wish UK activities and will be asked to get involved in activities outside of your job role.

Knowledge of medical terminology is preferable although is not essential.

A DBS check will be required.

We're a flexible organisation that promotes agile working and had the technology in place for employees to work from home before the pandemic. We also work out of accessible, bright, airy offices directly opposite Reading train and bus stations.

Make-A-Wish UK is a rewarding place to work, every day you will be helping to make a difference granting life-changing wishes to seriously ill children.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An enhanced DBS disclosure will be requested where required.

Make-A-Wish is committed to attracting and recruiting diverse candidates as it’s important that our trustees, employees, ambassadors and volunteers reflect the communities we serve at every level within the organisation.

Location:
The Make-A-Wish Team is based in Reading and the successful person will be required to travel to the Hub at least once a week.

Hours:
37 hours a week (flexible), fixed term 12-month contract.

To apply:

Please ensure you have read the full job description before applying for this role. If you would like to be considered for this role, please download and complete the application form found on our website.

We are looking for a creative person who is passionate about supporter engagement and fundraising to join and support our friendly and knowledgeable team. You will need to be a confident communicator and excellent writer, enthusiastic about our organisation’s vision and keen to support members of Gypsy, Roma and Traveller communities to get their voice heard through our work.

The successful applicant will be working closely with our Communications and Campaigns team and our Director to:

• Support us to deliver our new membership function
• Manage our engagement with small trusts
• Encourage individual giving and manage our relationships with individual donors
• Provide fundraising administration to our Senior Management Team

Supporting our members

You will be working with our Communications team and Director to set up a new membership scheme for Friends, Families and Travellers, drawing on our broad supporter base of Gypsies, Roma and Travellers and allies. We aim to:

• Bring together a community of people with a shared vision of ending racism and discrimination against Gypsies, Roma and Travellers and protecting the right to pursue a nomadic way of life.
• Support Gypsy, Roma and Traveller people and their allies to speak out and take action on one or all of our campaigns.
• Support Gypsy, Roma and Traveller people to hold power and influence in our everyday work and strategic priorities.

Engagement with small trusts

We would like to improve and build upon our engagement with small Grant Making Trusts, in particular, to improve our income generation from Trusts for our core organisational activities.

The successful applicant will be responsible for prospecting and approaching small Grant Making Trusts who are interested in our organisation’s areas of work.

Individual giving

We are at the beginning of our journey for individual giving at Friends, Families and Travellers. We have been working with freelance fundraisers to identify priorities to grow our individual giving.

The successful applicant will be responsible for developing and delivering individual donor fundraising campaigns across our website, campaign management tool, social media and all other platforms. In addition, the successful applicant will be responsible for managing and maintaining relationships with our individual donors.

Fundraising administration

Grant Making Trusts are an established and successful major income stream for Friends, Families and Travellers at this time. Applications to large Grant Making Trusts are usually made by members of our Senior Management Team.

The successful applicant will be responsible for providing administrative support to members of the Senior Management Team with applications to Grant Making Trusts, and for tracking and recording our fundraising activities across the organisation.

Key responsibilities and duties

Key responsibilities will include:

• With Communications colleagues, to implement our new membership strategy
• To manage the membership database and administration procedures to keep membership records up to date
• To handle all membership communication both online and offline, including enquiries, new and renewed members and complaints
• To follow financial procedures to coordinate and report on membership and online donation payments, including Direct Debit payments and Gift Aid
• To plan and deliver recruitment campaigns and other promotional opportunities within budget - working with the Communications team, both to grow members and manage communications
• To run reports on membership and online donations data
• To ensure all online and print materials promoting membership are up-to-date
• To plan and deliver engagement activities to members - working closely with others to develop the best possible benefits
• To help manage administrational processes of online donation schemes
• To manage a portfolio of small trusts, making applications, writing reports and managing relationships.
• To manage FFT’s fundraising database and administration procedures to keep fundraising records up to date.

General responsibilities

• To uphold, and contribute to regular reviewing of, the FFT Privacy Policy and Gift Acceptance Policy to ensure donors’ data is handled correctly
• To work in line with the Code of Fundraising Practice
• To carry out duties in accordance with our Health & Safety and Equality & Diversity Policies
• Other such duties as are reasonably appropriate to the job.

We’re looking for an experienced, enthusiastic communications professional to work closely with communities and the people who support them.

Local Trust was established in 2012 to deliver Big Local, a unique programme that puts residents across the country in control of decisions about their own lives and neighbourhoods.

Funded by an endowment from the National Lottery Community Fund it provides in excess of £1m of long-term funding over 10-15 years to each of 150 local communities, through the Big Local programme.

The senior communications officer will join the team at an exciting time, with an ambitious organisational strategy in place and a unique opportunity to work with communities and amplify their voices. Their role will be to maximise engagement with the people who are making Big Local happen as we relaunch our support offer. This is a key area of our strategy and an organisational priority.

Unlike many organisations, our communications are not driven by fundraising or brand building. Instead our funding model allows us to focus on supporting communities in 150 Big Local areas and sharing learning from the Big Local programme to influence wider change. With growing political interest in levelling-up society, we believe there is an opportunity to shift power and resources to communities. Local Trust is in a unique position to demonstrate the value of this approach and win support for it.

Working closely with the programmes team, the senior communications officer will lead on delivering Local Trust’s communications for the ‘People and Communities’ element of our organisational strategy to 2026.

This is a great opportunity for an experienced and skilled communicator who is brilliant at building internal and external relationships and taking responsibility for an ambitious area of work.

The Digital Media Library Specialist works within our inhouse Creative Team to drive forward the delivery and implementation of our new digital media library, Chorus. This is a six-month contract, and the role is responsible for managing the setup, migration, and rollout from IMS (our existing library) to Chorus, working with multiple internal stakeholders across the organisation. Whilst the role is within the Creative Team, the system is used by the whole organisation, including Fundraising, Volunteering and Communications, to store photography, case studies and marketing assets.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) pro rata a year.

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there will be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Experience of maintaining a Digital Asset Management (DAM) system (or similar).
• Previous experience in managing complex projects.
• Experience of setting up user guides and training for colleagues across departments.
• Previous management of DAM and/or project management systems within a high-volume studio or creative agency.
• Thorough knowledge of DAM systems and how they contribute to business needs.
• Expert knowledge of different meta-data standards and GDPR regulations.

Desirable

• Experience in setting up, rolling out and managing a DAM.
• Experience of managing a similar project in the charity sector.
• Knowledge of the charity sector and vision impairment sector.
• Knowledge of Microsoft Project.
• Understanding of digital media formats and their use in marketing.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

If you have any accessibility issues, please contact our Recruitment Team.

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.

If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Please contact our Recruitment Team if you require any support with your application.

This role will effectively manage a portfolio of grants, assess applications and make recommendations to decision-making panels. The candidate will also be in charge of provide support to grant holders in order to facilitate the delivery of quality projects on time and on budget. They will also manage monitoring and evaluation to ensure that grant aided groups deliver on objective and in line with good practice. 

They will work with the Head of Development and other relevant people to implement transparent and effective grant management processes, by reviewing grant applications and to ensure that the applications are appropriately sought from sections of the BAME sector, according to V4CE principles in grant making. They will also assess grant applications and make clear recommendations to decision-making panels according to the agreed timetable; to ensure recommendations are clearly reasoned and in line with agreed criteria. To also ensure that financial recommendations made to decision-making panels are within the allocated budget. 

The post holder will have to work with the Head of Development to ensure that BAME groups, particularly small grassroots groups, have the support they need to make applications and build capacity; to contribute to the development of work with other infrastructures providers to ensure a comprehensive service for BAME groups. 

This is an exciting time to join this small and agile team with a competitive salary of £37,982

As a national advocate for the Black and Minority Ethnic voluntary and community sector (BMS VCS). 

We speak up to policymakers on the issues that matter to the sector, bring the sector together to share good practice and develop the sector to better meet the needs of communities.

1. Increase the involvement of the BME VCS in decision making
2. Increase awareness of the BME VCS’ impact and value
3. Improve the capacity of VCOs to meet the needs of BME and other disadvantaged communities

Through this, we have been making a significant impact to the BAME communities within society through our grants work and our policy development. 

Joining V4CE as a grants officer is a vital time in aiding in the development of the great work we are doing now.

For the right candidate we will consider flexible working options.

Grants Officer

£30,000 - £35,000

Maternity Cover, full-time, nine months initial contract (flexibility considered)

Central London and remote

The Legal Education Foundation is an independent grantmaking foundation distributing around £6million a year through our own grants and programmes, alongside participating in funding partnerships.

Our vision is of a society that fosters the principles of justice and fairness, where people understand and use law to bring about positive change and to prevent harm and where public systems and structures uphold the rule of law. Our focus is on ‘the law of everyday life’ - including people’s rights in housing, employment, community care, immigration and welfare benefits.

The Grants Officer is an important role, part of a small collaborative grants team delivering the Foundation’s 5-year strategy to 2025 and the Justice Together initiative. Our priority is to develop stronger relationships with our grantees, which will enable us to better support them and to learn more from what we fund. There are opportunities to shape the job by leading on areas of particular interest within the grants portfolio. 

This Grants Officer role is one of three at the Foundation. The post-holder will work approximately two days a week on Justice Together, alongside colleagues in that team.

The Grants Officer will report to the Director of Grants, and will work closely with colleagues in administration, finance, policy and research, as well as the Chief Executive. 

People with lived experience of social welfare legal issues are underrepresented in our organisation, so we are actively recruiting and prioritising candidates who bring this understanding alongside other skills and expertise. (We do not expect people to describe their personal experience at any stage during this recruitment process or during their work at the Foundation.)

The post-holder would need to be based in the London office for at least 2 days per week but could choose to work from home and/or from our Guildford office for part of the week. 

Your application should comprise a CV along with a supporting statement of around two sides of A4 indicating how you meet the person specifications of the role and your motivations for applying.

The Grants Officer will help unlock vital funds for hundreds of kinship carers, making a difference to the lives of thousands of children, every day. Ready to change lives? Join us.

Benefits: 30 days’ annual leave plus bank holidays (pro rata) and pension.

About the role:

We are continuing to develop our frontline support to be able to help more kinship carers across England and Wales.

You’ll be part of our Advice team and as our Grants Officer you’ll talk to our kinship carers, discuss their needs, their priorities and then write charitable grant applications on their behalf.  You will oversee the grants process, including co-ordinating the purchase of items, collecting receipts for items as required by the funders and liaising with all teams to ensure timely receipt of funds within the charity and to the kinship carers.

You’ll train and supervise our grant volunteers, as required, ensuring that we’re delivering a high impact service for our carers.

Who we’re looking for:

Kinship carers are at the heart of all we do. This role could be the difference between a kinship carer being able to dress their child for school properly, being able to buy a fridge, take a first holiday to the seaside… or going without.

We are looking for someone who can write persuasively and capture and present the key information to create a successful grant application. The successful applicant will be compassionate, empathetic and organised. We are looking for someone who can balance process and also understand the needs of our carers.

You will be hearing stories from carers in crisis, which will be tough.  So as a team, we make time to make sure your well-being is also looked after and that we support each other. In return we will offer you training, supervision and the opportunity to work as part of a supportive team.

About Kinship:

Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We’re always there to support them through difficult times and celebrate the good.

Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.

We’re at the heart of kinship networks, partnering with, and influencing, service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.

About our Advice Service:

Our Kinship advice and support service was set up in 2011 and has helped over 15,500 kinship carers.

The demand for our service is growing each year and the number of kinship carers we support has increased by more than 300% since the service was set up. 

We’re now able to extend our advice service and develop a new project providing advice to special guardians and other kinship carers across England and Wales. 

Our service is independent, confidential, and non-judgmental. Our professional advisors give advice on available benefits, allowances and how to navigate child services.

We also signpost kinship carers to other organisations and apply for grants on behalf of carers.

We’re a friendly team, passionate about doing good better. If that also sounds like you, why don’t you join us?

To apply, please send a CV and a 1 to 2-page cover letter in Word format, along with a completed Equal Opportunities form. The cover letter should include responses to the following questions:

• Why do you want the role of Grants Officer at Kinship?
• How do you meet the requirements in the person specification?

Closing date: 9am on Friday 24 September 2021

Interview date: Friday 1 October 2021

Interviews may be arranged as suitable candidates are identified, so early application is strongly advised.

Kinship is committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives, and we encourage applicants from those groups currently under-represented in our organisation and sector. Kinship operates a blind recruitment process in-house and any identifying information will be removed from your application prior to shortlisting.

This is a really exciting time to bring your fundraising skills to Bristol Zoological Society. We have embarked on a major capital fundraising campaign to support the establishment of the new Bristol Zoo to the current site of Wild Place Project.

We are looking for a Grants and Impact Officer to join our expanding Development Team. The post holder will support our Grants and Trusts Manager in securing funds for the new Bristol Zoo. They will also work closely with our Head of Public Engagement in measuring the impact of our activities and presenting this to our funders.

 If you are ready for next challenge, passionate about conservation and thrive on variety, we would love to hear from you.

We recognise the value that diversity adds to our work and organisation. We welcome applications from all sections of the community, as we value having a diverse pool of applicants to find the best person for the role.

Please review the Job Description/Person Specification in detail for more information.

If you’d like to apply, please complete the application form below, and upload to submit. The closing date for all applications is 24th September 2021 at 12 noon (UK). 

Parking onsite at Bristol Zoo Gardens is discretionary and not guaranteed, we encourage our employees to travel in a sustainable way.

Trust & Grants Officer

Location: St Mary’s Stadium

Hours: 30 Hours p/w (part-time)

Contract Type: Permanent

Criminal Record Check: DBS Enhanced

Hybrid Working Option: Yes

Saints Foundation bring Southampton FC to the heart of the community, using the power of the club and our passionate team to help fulfil individual potential and make Southampton a better place to live for all.

What will you be doing?

You’ll be working closely with the Project Operations Manager to lead the development of high-quality funding applications and have the ability to generate in excess of £1.3 million per year through multi-year gifts from trusts, foundations and statutory grants to fund innovative new work and sustain existing projects in order to provide long-term security.

You will support the development of new partnerships by writing exceptional proposals to fund our long-term aspirations. You’ll collaborate across the projects team to develop compelling cases of support, as well as working closely with fundraising colleagues, and build relationships with existing and prospective funders to sustain funding.

You’ll be based at St Mary’s Stadium in the city centre but with the flexibility of home-working to ensure you get the balance you need to get the job done.

Is this you?

If you’re extremely organised, have previous experience in a grant fundraising role, like to work for good causes and love seeing positive change, then you’re the person we’re looking for. You are motivating and persuasive in your content writing and enjoy building relationships with all stakeholders. You have a positive can-do attitude and thrive working in a dynamic, fast-paced environment.

How this benefits you…

If you are successful, you can look forward to a healthy benefits package;

• Access to x2 free match tickets for every home league game
• Pro rota equivalent of 25 days’ holiday per year.
• Contributory Pension Scheme.
• Incentivised Private Medical Insurance Scheme.
• Child Care Vouchers.
• Worldwide Travel Insurance.
• Free onsite parking.
• Discounted Southampton Football Club merchandise.

How can I apply?

Very easy. Just click on the apply button below, enter your details and answer a quick pre-screening questionnaire, then attach your CV.

The closing date for applications is Friday 17th October.

*We reserve the right to close this vacancy early, if a high volume of applicants are received.*

Sitting within the Fundraising and Communication team, the Projects and Grants Officer will work closely across the Senior Management Team to secure and grow grant-funding for nature’s recovery in Gwent.  Depending on the skills and experience of the successful candidate, this might involve input at all stages in the project lifecycle: from development to identifying and applying to sources of funding; to reporting. 

Make a highly significant contribution to nature’s recovery in Wales, working within a friendly team for a well-established regional charity and as part of a supportive and enriching movement of Wildlife Trusts in the UK. 

We are looking for an intelligent, highly organised and analytical person with a passion for nature to help translate wildlife conservation and nature-based solution project ideas and opportunities into funded work on the ground.  To be successful in this role, you will enjoy talking with people, reading and researching across subjects, be able to understand and explain complex issues and enjoy process-orientated and detailed work.  Experience of working in the conservation sector or in grant fundraising is advantageous but project management, budgeting, bid-writing , report writing and other communication skills gained in education or other sectors will be highly transferable. 

The role will develop and focus according to your skills, experience and opportunities arising with scope for progression.  Benefits include working for an ethical, flexible organisation for a vital cause that is growing in momentum within an increasingly positive policy environment in Wales. 

To download our jobs pack please visit our website.

This post will play a key role in assisting the Director of Fundraising in developing and delivering the strategy in this area. The goal and ambition is to increase income from: Grant Giving Bodies (GGB - i.e. Statutory, Lottery, European, trusts and foundations); and individual giving (i.e. regular donations, legacies, one off donations, In Memoriam), on a regional and national basis.

With a passion and creativity for writing successful applications, you will be responsible for: research to ensure a regular and reliable pipeline of new prospects; developing grant proposals; and also leveraging existing relationships. You will also be responsible for reporting on all grants, including the management of data required for monitoring and evaluation.

You will work with the Director of Fundraising and support the development of individual giving income streams including legacies, regular donations, raffle, In Memoriam, one off donations and a related stewardship programme. 

Role Profile – Marketing and Social Media Officer

Social Investment Business provide finance to create fairer communities and improve people’s lives. We do this by providing the money and support they need directly, partnering to support them effectively and, using our knowledge to inform our own work and influence others.

The last 18 months have been extraordinary ones for Social Investment Business. The team has assessed over 3500 applications, disbursed over £30m of grants, and invested over £24m: all in addition to work that was originally planned before Covid. Since 2018, we have become the strategic grants partner to Access and Power to Change, helped win and establish the £200m Youth Endowment Fund, and hosted the Social Investment Forum and the Diversity Forum. And we have a burgeoning reputation as a sector leader in data analysis and insights.

It is a hugely exciting time to join the organisation: we are growing and investing in our expert team, and building on the successes of the last few years. We believe this is a fantastic opportunity for someone who is as passionate as we are about strengthening organisations, investing in communities, and improving people’s lives across the UK. If you have the same level of enthusiasm and commitment to that mission, and also to continuous improvement and learning, this could be the role for you.

Since 2004, Social Investment Business has deployed and managed over £400m of loans and grants into over 2,000 organisations and enabled almost 1,000 more to get dedicated support through our programmes. Social Investment Business is a values-led organisation and as such we expect all colleagues to live by the values which underpin what we do and how we do it.

Our values are:

• Put People First

• Be Curious

• Be Bold

• Be Collaborative

• Be Accountable

At SIB we want our team to represent the diversity of the people and communities that we serve.  We also want our organisation to be one where different backgrounds, experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

This means that when recruiting we actively seek to reach a diverse pool of candidates.  It also means that we are happy to make changes to the recruitment process and to consider any reasonable adjustments that potential candidates may have as a future employee of SIB in order to reach their full potential.

.About this role

We have an exciting opportunity for a talented Marketing and Social Media Officer to join our Learning and Influence Team as part of the Social Investment Business organisation.  Reporting to our Policy Lead this role will assist in shaping our marketing, digital and public relations strategies.

We are looking for someone who:

• Can create compelling communications showcasing our programmes and funds
• Can provide expertise and oversight in the shaping and embedding of SIB’s external messaging
• Can produce accessible and well-written marketing materials for our programmes and funds
• Is a strong and effective communicator using a variety of digital media
• Can support formal and informal engagement with SIB’s customers and the internal team
• Is an enthusiastic self-starter with a commitment to open and transparent communication with a wide range of stakeholders

Key responsibilities

Marketing

1. Working with the Director of Learning and Influence to shape the Marketing Strategy, including developing and managing campaigns, messages and stakeholder relations.
2. Developing and implementing marketing plans for specific funds, working with our delivery partners and sub-contractors, as appropriate.
3. Working with the Director of Learning and Influence and delivery leads to develop and implement a digital strategy including email marketing, website, social media, search marketing (SEO), pay per click advertising as well as content management. 
4. Supporting the Director of Investments in delivering new business strategies by providing market analysis and data, publicity plans, key messages and event support as necessary.
5. Building relations with marketing contacts in partner, investee and other stakeholder organisations.

Communications

1. Working with the CEO, Director of Learning and Influence and Policy Lead to shape the Communications and Public Relations Strategy, including developing and managing campaigns, messages and stakeholder relations.
2. Editing, managing and checking for consistency in style and messaging a wide range of content and publications as required including newsletters, brochures and reports, case studies, blogs, articles, website content, e-newsletter content.
3. Working with the Policy Lead to liaise with external networks – national, third sector and key regional press contacts, other communications managers – to increase the reach of SIB’s work and to disseminate it widely.
4. Staying on top of sector press and news stories and flagging appropriate opportunities for SIB to exercise influence and develop an authoritative voice on matters related to social investment and the development of the social economy.
5. To work within the organisation's processes and procedures required to contribute to the effectiveness of the quality management system.
6. Work with the Policy Lead to develop and implement SIB's public affairs strategy, and identify regular opportunities for blogs, op-eds and publish evidence and reports.
7. Liaise with the Learning Lead, Data Analyst, and Head of Data Lab to determine regular data insights to share via SIB's external channels.
8. Contribute to the knowledge management, equality, diversity and inclusion and learning priorities in SIB’s strategy and support the implementation and delivery of the strategy.

Core competencies

• Experience of creating impactful marketing materials and campaigns utilising multiple channels and platforms.
• Excellent oral communication skills with the ability to communicate effectively with a wide range of stakeholders.
• Experience of qualitative research, including conducting interviews, developing case studies and drawing insights from talking to customers and key informants.
• Excellent written communication skills with the ability to write accurate, engaging and crisp copy for a range of different channels.
• Technical knowledge of website management and working with a range of different CMS such as Drupal and Wordpress.
• Good organisational, planning, and project management skills and the ability to work to tight deadlines.
• Comprehensive knowledge of Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Comprehensive knowledge of Adobe Creative Suite apps, including Acrobat Pro DC, InDesign, Illustrator, Premiere Pro, and After Effects.

Reward package

In addition to salary, SIB offer a generous rewards package which includes:

• Agile working
• Annual leave of 25 days per year plus bank holidays
• Birthday leave
• Group life assurance – Death in service scheme which pays three times annual salary
• EAP & WeCare – confidential counselling, wellbeing, GP & information services
• Perkbox – free access to over 200 exclusive perks
• Wellbeing benefit
• Remote Working benefit
• Access to training, personal and professional development
• Digital Detox afternoons
• Cycle scheme
• Volunteering and visits – the opportunity to volunteer at or visit one of the many charities and social enterprises we support.
• Enhanced Family Friendly benefits

Service Support Officer
Permanent
Full Time, flexible (34.5 hours per week)
Homebased (UK wide)
£21,000 - £23,000

Do you want a varied administration role that really makes a difference? Would you like to contribute to the efficiency and effectiveness of Macmillan’s services? Do you pride yourself on delivering excellent customer service? If this sounds intriguing, we have a great role for you!

We are striving to do everything we can to ensure that our workforce is representative of the people we support, and those who support us. We advocate for being an inclusive organisation, where everyone can feel that they belong and where there are no barriers to success. 

We offer a range of flexible working patterns, such as compressed hours, e.g. 34.5 hours in 4 days instead of 5, flexibility to work earlier or later around our core working hours of 10am-4pm and more options. 

We have a range of permanent and fixed-term contracts available. The fixed-term contracts are for 12 months; 10 months and 6 months. Please state on the application form which contract you are interested in.

About the role:

Our team of Service Support Officers provide integral assistance which underpins Macmillan’s Services. The role is multi-faceted and the teams are organised so that each week you will focus on one of the following workstreams: finance; course management; data and IT, or volunteering and telephone buddies.

Your responsibilities will range from maintaining customer databases (CRM) and processing new Macmillan Professional appointments to collaborating with our Finance and Grants teams on invoice management and supporting our volunteering and telephone buddying service schemes.  The work is varied, but there is a structured training plan as well as on-going coaching from the team.

We work with a range of stakeholders, providing high-quality customer service and resolving enquiries in an accurate, timely and compliant way, to support Macmillan Professionals, volunteers and people living with cancer.

About you:

We are looking for individuals who are motivated to ensure the successful delivery of Macmillan’s services. You will have experience of working within an administrative, secretarial, customer service or financial setting. You can demonstrate relationship building and team working skills as well as an ability to work within an agreed set of processes.

An excellent verbal and written communicator, your customer service abilities mean you can manage challenging situations with senior internal and external contacts. You have good IT skills and proficiency with standard MS Office packages. 

About Macmillan:

Team Macmillan is greater than the sum of its parts. The combined expertise of our employees, healthcare professionals, volunteers, partners and supporters make us a powerful force for good. Our values are at the heart of who we are and everything we do. They inspire our thinking and guide our action to ensure we are delivering the very best for people living with cancer. 

At Macmillan, we understand how important it is that our workforce is representative of the people we support, and who support us. We particularly welcome applications from Disabled, Minority Ethnic and LGBTQ+ candidates. We strive to ensure that every individual is empowered to bring their best self to work, and that’s why we offer flexibility in our hours, and a range of benefits, to ensure we support you in your life and career ambitions. Macmillan have a great wellbeing offer to help you to do your best work, but also to get the most out of working here. 

We commit to actively developing you and our benefits include private medical insurance, life assurance, pension, generous leave, and interest free loans for season tickets and gym membership. 

Recruitment Process

The application deadline is 26 September 2021, with virtual interviews taking place the week commencing 11 October 2021.

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Chiltern Music Therapy is looking for someone with a demonstrable track record in researching Trust and Foundation funding opportunities and generating a forward pipeline of applications. Excellent analytic, written, and verbal communication, and interpersonal and presentation skills are essential.

The successful candidate must have the ability to write compelling funding propositions with strong influencing skills to ensure effective outcomes.

The role requires excellent IT skills, use of Google Workspace and Salesforce or a similar CRM database is advantageous.

The successful candidate must:

• Scope and prioritise funding opportunities from Trusts and Foundations, raising a minimum income of £50,000 in the first year
• Liaise with the delivery team to support project/programme concept development for new grants
• Write grant applications and project/programme budgets (with support from our Finance team) 
• Manage the donor support journey for Trusts and Foundations and liaise with funders during
• the application process
• Steward Trusts and Foundations relationships from enquiry, to application, to grant receipt, reporting and renewal while ensuring compliance with funder requirements
• Write informative and appealing reports for required due dates
• Contribute to fundraising campaigns and social media content in collaboration with our Communications Lead
• Support other team members by jointly reviewing strategy, updating plans and monitoring and evaluating activities of the team.

Salary and Hours:

• The role is fixed term for 1 year on a PAYE contract.
• Hours can be flexible within our core hours of Monday-Friday, 9am-5pm. Monday is a desired working / part working day.
• Occasional out of hours meetings and/ or events in the future.
• Open to remote working within the UK and/or optional office-based time in Chesham, Buckinghamshire.

About Chiltern Music Therapy:

Chiltern Music Therapy is an award-winning, not-for-profit organisation that provides Music Therapy
and Community Music services to people of all ages and with many different needs. This opportunity is ideal for someone who wants to:
● lead and develop funding opportunities from Trusts and Foundations
● work in a friendly and supportive environment
● join a forward-thinking and pioneering organisation working in the field of arts and health
● grow into the role as Chiltern Music Therapy goes from strength to strength

Over the 18 months, Chiltern Music Therapy has adopted a new way of working, taking away traditional hierarchy and introducing self-managing teams. Our teams work collaboratively to support our communities while at the same time valuing each other for our individuality and different experiences that we all bring to the organisation. We encourage and support all team members to participate in decision-making and business development as well as personal development in areas of their choice. A full induction about self-managing teams and our way of working will be available to the successful candidate.