Enquiry Officer Jobs in Holborn, Greater London
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
You will lead the front of house providing professional, competent reception and clerical support in a very busy office. Excellent interpersonal and IT skills a necessity.
Main Duties of the Role
- To ensure the smooth running of the office on a day–to-day basis
- To ensure a professional approach when meeting and greeting visitors, responding to enquiries by telephone, by e-mail, in writing and in person from members of the public. This includes taking and confirming bookings, issuing reminders and appointment slips.
- To assist with maintaining and updating database information, carer registrations, emergency cards, records and filing systems both manual and computerized, ensuring that data handling complies with GDPR requirements.
- To assist with the production of monitoring and evaluation reports, extracting statistical information from database.
- To organise venues, agendas and minute-taking of meetings as required by Enfield Carers Centre.
- To attend appropriate meetings as identified by the line manager.
- To assist with the organisation of events, including ensuring the readiness of leaflets for information stands at partner events and outreach work.
- To assist with training events and activities held at Enfield Carers Centre including liaising with sessional workers/trainers/speakers preparing room set-up, refreshments and set up of Zoom
- To lead on matters relating to office management including supporting the CEO and ensuring the office adheres to health and safety compliance issues
- To assist in maintaining ECC’s electronic database, website and email system e.g. ensuring events are uploaded and attendance data kept up to date
- To act in accordance with all policies and procedures laid down by Enfield Carers Centre.
The ideal candidate must have:
- • At least 2 years previous administrative experience
- • Exceptional organisational skills
- • Intermediate to advanced IT skills
- • Excellent interpersonal skills
- • The ability and experience of multitasking
- • The ability to stay calm under pressure
- • The aptitude to pay high attention to detail
In line with ECC's safer recruitment policy, the postholder is expected to demonstrate a commitment to promoting the welfare and safeguarding of vulnerable adults and children. To apply, complete an application form by visiting our website
No CV's please.
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description: Fellowship Programme Assistant – Enquiries
Line Manager: Team Leader (Enquiries)
Objective: The programme assistant receives and assesses applications for support from at-risk academics.
Experience: Bachelors’ degree or comparable experience
Duration: For an initial period of 12 months, subject to review.
Hours: Full-time. Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
Location: Hybrid working - in London office in Elephant and Castle SE1 (2/3 set days per week) and working from home on the remaining days.
Start: 1 May 2024 or shortly thereafter.
Salary: £29,160.
Number of posts: One.
Application deadline: 25/04/2024.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for just over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Fellowship Programme Officer Role & Responsibilities
Casework
- Receiving and processing applications for support
- Working directly with academics facing immediate risk in their home countries to carry out due diligence
- Preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation
- Identifying funding opportunities
- Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants
- Attend weekly case review meetings with the team
Administration
- Provide general administrative and logistical support, including answering telephones
- Answer general queries about the enquiries’ process and the Programme
- Provide support to the drafting of reports to funders
- Present and collect data
- Ensure safekeeping of confidential information
- Maintain excellent detailed records of correspondence, documents, and activities
Managerial Support
- Contributing to Fellowship Programme policy changes and decision-making
- Provide advice and guidance to colleagues
Responsibilities also include related activities that might arise in relation to the Fellowship Programme
as required by the Executive Director or Deputy Director/Fellowship Programme Manager.
Benefits of Role
· Challenging but rewarding work, always life-changing, sometimes life-saving
· Competitive salary
· Team and individual training opportunities
· Weekly case review meetings with line manager, plus quarterly 1-1 sessions with manager to discuss role and to plan individual professional development
· Hybrid working, home and office (usually 2 days each week in the office)
· Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
· 25 days plus Bank Holidays annual leave entitlement
· 8% employer pension contribution
· Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Person Specification
Essential
- Bachelor's degree
- Proactive with a willingness to learn
- Great communication skills – internal and external stakeholders
- Ability to manage workload in a fast-paced environment
- Excellent record keeping and attention to detail
- Keen team player who is ready to support and help colleagues
- Ability to work independently and in a team
- Good time management with ability to prioritise and independently work to deadlines, and shift priorities when required
- Understanding of issues of confidentiality
- Interest in and commitment to the work of Cara
- Confident user of Microsoft package
- Ability to have difficult conversations
Desirable
- Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered.
- Confident user of Salesforce
- Experience in a supporting role with people with lived experience of forced migration
The client requests no contact from agencies or media sales.
About The Road Safety Trust
The Road Safety Trust (“RST”, “The Trust”) is a grant-giving charitable organisation working hard to reduce the numbers of people killed or injured on our roads. We do this by providing independent funding for vital research and practical interventions into new approaches to road safety.
We are looking for an experienced administrator to join our team and provide valuable administrative support across the organisation.
The Road Safety Trust values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all relevant applicants will receive consideration for employment without regard to age, race, sex, gender reassignment, marital status, disability, or pregnancy status.
N/A
The client requests no contact from agencies or media sales.
Administration Officer – England South
We are recruiting an Administration Officer to provide an effective and comprehensive range of administrative support to workstreams/projects, which will enable the charity to fulfil its function in the South of England to a high-quality standard.
What you will do:
· Coordinate training bookings, using the diary system, email and databases to ensure training is organised, allocated and delivered
· Create resource pack for colleagues delivering training courses and workshops.
· Help to facilitate training delivery nationally, responding to email and telephone enquiries, ensuring preparation, materials, resources, venues, for all events are in place when required.
· Help to plan, contribute to and attend PAPYRUS conferences, workshops and events as required.
· Collate evaluations and feedback from training and project work.
· Act as a first point of contact, including enquiries which may be complex in nature; assessing the nature and urgency of the correspondence and responding or referring to colleagues as appropriate
· Record all enquiries and contacts using the CRM database and ensure that the database is maintained and accurate at all times.
· Assist with managing the office diary, arranging and organising meetings/bookings as required.
· Manage stock and resources ensuring that the required items are available.
· Administer petty cash as required in line with financial processes.
· Respond to orders and other requests for information, from stakeholders, by phone, mail and email, according to policy and keep accurate and up to date records.
· Undertake general clerical and administrative tasks to support the service as required (e.g., posting items, photocopying, scanning).
To be successful in this role you will have:
· Demonstrable experience in an office administrator role or equivalent
· A good working knowledge of Microsoft packages (e.g., Word, Excel, Access, PowerPoint) and hands on IT experience of database packages including electronic filing systems and online platforms
· Ability to work effectively with internal and external stakeholders.
· Ability to resolve issues and identify solutions, seeking support and guidance where required
Salary: £21,189 per annum (NALC Scale SCP 4) progressing by increments to £21,968 per annum (NALC Scale SCP 6) As this is a London-based role, the post-holder will receive an additional Cost of Living Allowance which is £5,000 per annum.
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Hours: 36 hours per week
Location: London (7-9 Bream’s Buildings, London, EC4A 1DT) with some travel across the South of England
Contract: Permanent
Closing date: 3rd April 2024
Interview date: 12th April 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Al Basar International Foundation (BIF):
Al Basar is a leading charity working toward a world free from preventable blindness, where people have access to affordable and sustainable eye care. We are on a mission to create meaningful change in communities across the globe.
The Opportunity:
We are in search of a dynamic Communications and Marketing Manager to propel our growth and amplify our impact. This role encompasses developing and executing innovative communication and marketing strategies to bolster our reputation, promote our mission, and enhance engagement across our audience spectrum. As a storyteller, innovator, and change-maker, you will not only manage external communications but also craft compelling narratives and marketing campaigns that resonate with our diverse stakeholders.
In this dynamic role, you will be responsible for creating and disseminating engaging content, managing media relations, and leveraging social media and other digital platforms to advance BIF’s objectives in campaigning, fundraising, and brand awareness on both domestic and international fronts. You will craft and oversee the execution of BIF’s integrated communications and marketing strategy, collaborating closely with team members and partners. The ability to adapt to a continually evolving workplace and inspire others towards embracing change is crucial.
Key Responsibilities:
- Strategic Communication and Marketing: Formulate and implement strategies that support our goals, combining storytelling with marketing initiatives to enhance public engagement and stimulate donor and volunteer participation.
- Channel Management and Optimisation: Manage and optimise all communication and marketing channels, including social media, websites, and email marketing, ensuring brand consistency and message effectiveness.
- Content Creation and Branding: Develop compelling, brand-aligned content for various platforms to engage our audience and articulate our mission vividly.
- Social Media Strategy and Analytics: Utilise analytics to refine social media strategies, enhancing audience growth and engagement.
- Integrated Campaigns: Collaborate on integrated communication and marketing campaigns that align with and support organisational goals.
- Media and Public Relations: Forge and maintain positive media relationships to secure favourable coverage, managing all inquiries with professionalism.
- Marketing Material Development: Oversee the production of high-quality promotional materials to support fundraising and awareness campaigns.
- Support for Fundraising Initiatives: Generate persuasive communication materials to showcase our mission’s impact, aiding fundraising efforts.
- Campaign Planning and Execution: Strategically plan and implement campaigns across channels to meet fundraising and awareness objectives.
- Strategy Performance Evaluation: Continuously assess the effectiveness of communication and marketing strategies, adapting to achieve optimal results.
- Market Intelligence: Keep abreast of the latest trends in communication, social media, marketing, and fundraising to inform strategies.
Competencies and Qualifications:
- Bachelor’s degree in Communications, Marketing, or a related field.
- Demonstrated expertise in communications and marketing management.
- Exceptional writing, editing, and storytelling skills.
- Excellent knowledge of digital marketing, social media, and public relations principles.
- Experience with fundraising, donor engagement, and campaign management.
- Excellent interpersonal and collaboration skills.
- Proficiency in utilising modern communication, marketing, and analytical tools.
- Strong project management capabilities and the ability to juggle multiple priorities in a fast-paced setting.
- At least 3 years of experience in communications and marketing management, including dealing with and managing external marketing and communications agencies.
Why Join Us:
- Impact: Make a real difference in combating preventable blindness.
- Collaboration: Work in a dynamic, collaborative environment.
- Innovation: Bring your creative solutions to the forefront.
- Development: Access to professional development opportunities.
- Culture: Be part of a dynamic and empowering work culture
Application Process:
Interested candidates are invited to submit a resume and a cover letter outlining their suitability for the position.
Salary: £28,000 - £32,000
Closing Date: 12/04/2024 (23.59 UK time)
BIF is committed to equal opportunity employment. We celebrate diversity and aim to create an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences.
The client requests no contact from agencies or media sales.
Role: Public Affairs and Campaigns Officer
Location: London, Haig House, with hybrid working
Contract Type: Permanent, Full Time
Hours: 35 hours per week, Monday to Friday
Salary: £33,701 to £36,072 per annum, inclusive of London Supplement
Would you like to join the Campaigns, Policy and Research team for a leading national charity? Are you looking for a challenging new opportunity which will truly make a difference?
We are looking for a Public Affairs and Campaigns Officer to join the Royal British Legions London based team. This role will see you help to shape and carry out RBLs public affairs and campaigning activities at a national level, and to devise and deliver our political engagement events and campaigning work in Westminster.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting too the Public Affairs and Campaigns Manager (UK), key responsibilities will include:
· Planning and organising political engagement events, including Parliamentary and Party Conference receptions, exhibitions, panel discussions, consultation events, Poppy Rides and more
· Devising and delivering a bespoke engagement programme for MPs and their staff
· External and internal team communications, including social media, team website and intranet content, responses to enquiries from the public.
· Monitoring and researching Parliamentary developments, consultations and legislation of interest to RBL and produce briefings for senior colleagues across the organisation on relevant issues
· Developing and maintaining good working relationships with key Parliamentarians and their staff, as well as partner organisations key to the successful delivery of RBL’s campaigns and engagement events programme
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Sunday 14th April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Project Support Officer you will support the Northern Area Manager and Regional Manager with volunteer recruitment, documentation of training (such as DBS, references, Food Safety Level 2, First Aid), giving our volunteers a fantastic experience, guest outreach and giving extra support to our Yorkshire & The Humber projects to aid development and growth within the region.
Our projects are run by volunteers and supported by Regional Managers, through recruitment and training of volunteers. Your role will be to support the Regional Manager so that they can manage more projects, along with supporting the Regional Manager with expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new volunteers for the region.
You will have excellent written and verbal communication skills, and be able to talk confidently to external people about our Projects. You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
The role will require attendance at our Community Meals projects in Leeds, Sheffield, Hull and Bradford, with occasional evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 3rd April 2024. Interviews are scheduled for the week commencing 8th April.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We do not hold a sponsor licence therefore we are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for a Casual Learning Officer to join our Learning Team on a flexible basis on a casual contract.
The Benefits
- An hourly rate of £15.49 per hour
- Offices in a beautiful location
If you have experience delivering outdoor environmental education and a strong grasp of ecology and natural heritage, this is an incredible opportunity to step into a unique role with our prestigious organisation.
Working in the heart of London's iconic Royal Parks, you’ll have the chance to deliver fun and inclusive activities to our diverse visitors amidst stunning natural settings.
What’s more, you’ll enjoy the freedom of flexible hours, ensuring a perfect balance between work and your personal commitments whilst still making a meaningful impact!
The Role
As a Casual Learning Officer, you will support the delivery of our outdoor learning programmes.
Working alongside our inspiring Learning Team, you’ll plan and deliver school sessions and other activities to visitors of all ages, abilities and backgrounds, providing inclusive, fun and high-quality experiences across nature, heritage and wellbeing. You’ll have the opportunity to build varied experience in a range of informal settings, such as drop-in events, festivals and out in the parks’ beautiful habitats.
You may also be offered opportunities to undertake a range of administrative and customer support duties, including responding to enquiries from the public, uploading event information online and processing booking transfer and cancellation requests.
About You
To be considered as a Casual Learning Officer, you will need:
- Proven experience delivering outdoor environmental education to school groups
- Excellent communication and presentation skills, with the ability to deliver sessions with energy and enthusiasm to diverse audiences
- In depth knowledge of ecology, natural heritage and outdoor learning
- Strong organisational skills
- Excellent problem-solving skills
Please note, this role will require an Enhanced DBS Check.
Other organisations may call this role Programme Officer, Engagement Officer, Outdoor Learning Officer, Education Officer, Outdoor Activities Officer, Visitor Services Officer, or Enrichment Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Casual Learning Officer, please apply via the button shown. Successful candidates will be appointed on merit.
The client requests no contact from agencies or media sales.
Healthwatch Croydon is the local champion for Health and Social Care, commissioned by Croydon Council to hear the views of patients and service users. The Healthwatch Croydon Research and Engagement Officer will work closely with the Engagement Lead and Communications Lead to take forward the work of Healthwatch Croydon on resident engagement and research. This is a core strategic focus for the organisation and builds on a substantial track record. The key responsibility will be to support engagement including outreach, events and research such as data entry and analysis. The role will help deliver against measured outcomes, and maximise the impact of our work.
We are looking for an individual who has a strong interest in health and social care, is comfortable communicating with the public and colleagues at all levels. The role requires someone who enjoys a varied role, working as part of a small, friendly and cohesive team. Someone who enjoys creating content, who equally enjoys working with data as well as people, and is methodical with an eye for detail. A candidate who is keen to learn and grow will have the opportunity to gain various experiences in the role.
About Public Voice
Public Voice is a Community Interest Company (CIC) with a mission to improve neighbourhoods, the lives of the people who live in them and the public services they use.
Through our work, we ensure people in the community are heard – bringing together diverse voices and including those who find themselves marginalised or are rarely reached by service providers. We take a usercentred, co-production approach to understanding individuals’ and communities’ needs, and translate that into meaningful insights for service providers in government, public health, and housing. The results are better outcomes for residents and service users, more effective and efficient services for providers, and stronger and healthier neighbourhoods.
To apply, please submit a copy of your CV and a personal statement of no more than two sides of A4 detailing your suitability for the role.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
Remote role, with regular travel across West Yorkshire and North East England.
We are Zarach: the children’s bed charity. Our story and our work have captured the nation’s attention, with regular appearances on local and national TV, and with our 2023 Christmas Appeal being supported by The Independent. Our charity was built upon voluntary endeavour and over the last six years we have continued to be incredibly well supported by people who choose to give their time, effort, skills, and experiences as volunteers to our mission of seeking to end child bed poverty in England.
We are honoured and humbled to have people volunteer with us on both a regular and more ad-hoc basis, and across different areas of the work we do. In the coming years we are seeking to respond to the increasing problem of child bed poverty through:
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Providing more bed bundles to children.
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Providing additional support for families.
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Using our experiences and learning to influence for change.
There are a significant number of volunteering opportunities we want to provide, and we are now looking for a Volunteer Development Officer to take this vital area of our work forward.
The ideal candidate will have experience of successfully supporting the promotion of volunteering opportunities, recruiting volunteers, overseeing volunteers’ induction and core training, and in the ongoing engagement and recognition of volunteers and their amazing contributions.
The main geographical areas (whilst not exclusively) of focus for us in the coming period are across the M62 corridor and the North East of England. The postholder would be required to travel across these areas but also beyond this, as we seek to then support more children in areas of greatest need across England in due course.
If joining a nationally captivating charity, that is in a period of exciting development, is what you’re looking for, please:
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Look at the job description and person specification for this role.
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Read through the supporting slides about our Mission, Values and Vision.
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Look at us across social media to find out more about our work and story.
If you would like to apply for this role, please submit an up-to-date CV and a supporting letter (of no more than three pages in size 12 font) about why you would like to join Zarach and how you fulfil the requirements of the role. The deadline for applications is Sunday 7th April at 5pm and we won’t be able to accept applications after this time. We will be looking to hold interviews on 18th April.
The client requests no contact from agencies or media sales.
Alumni Engagement Officer
Salary: £37,143, rising to £42,365 per annum
Contract type: Open ended
Mode: Full time
Grade: 6
Business Unit: Development & Alumni
Job Reference: 1790
We're excited to announce an opportunity to join our team at Birkbeck, University of London, as an Alumni Engagement Officer. As we enter our third century, we are looking for a passionate individual to help shape and expand our volunteering and engagement opportunities for our global community of 80,000 alumni.
· Annual salary of £37,143, rising to £42,365
· Full-time position with a 35-hour work week
· Opportunity to contribute to the development of volunteering programmes that support our students at Birkbeck.
As our Alumni Engagement Officer, you will:
· Deliver Birkbeck’s flagship mentoring programme, continually reviewing and enhancing it,
· Develop and implement a range of alumni engagement and stewardship activities with both local and international reach,
· Plan, develop and deliver strategic volunteer opportunities, building relationships with alumni and corporate partners,
· Oversee the development of engagement with students during their studies and ensure a seamless transition to becoming a member of the Birkbeck alumni community,
· Support in sourcing and producing content to highlight the impact of alumni engagement and volunteering programmes.
The ideal candidate for the Alumni Engagement Officer role will have:
· Understanding of alumni volunteering in a higher education or charity setting,
· Strong organisational, time management and planning skills,
· Proactive approach to work, with the ability to use initiative to solve challenges,
· Experience of delivering volunteering and/or engagement programmes.
If you're a volunteer management or engagement professional ready to take your career to the next level, we'd love to hear from you. Apply today to become our next Alumni Engagement Officer and help shape the future of alumni engagement at Birkbeck, University of London.
Remuneration
£37,143, rising to £42,365 per annum which is Grade 6 of the College's London Pay Scale.
Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Central London.
The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area
Terms and Conditions
Open-ended contract, Full time (35 hours a week) Monday-Friday 9-5pm. Please submit an application form for consideration. Closing date: 9 April 2024, interview date: w/c 15 April 2024.
Enquiries
If you would like to know more about the role, please click on apply now or contact Magda Joshi, Engagement Manager (contact details available on our website).
If you have any difficulties using the recruitment portal please contact us providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.
Closing Date: 9th April 2024
We welcome applicants from all sections of the community. The College is committed to improving the gender and cultural diversity of its workforce, holding an Athena SWAN award and operating Disability Confident & Mindful Employer schemes.
Harris Hill are delighted to be working with a wonderful independent international school centred charity that was set up in 2018. The Development and Alumni Relations office are now looking for a Development Officer to join their team. This role is ideal for someone who loves relationship building and wants to get into fundraising.
Job title: Development Officer
Location: Hybrid opportunities and office based at Cobham, Hillingdon and Egham campuses
Grade and salary: Circa £30,000
Hours: Full time
Contract type: Permanent
Responsibilities within this role:
- Cultivate and steward relationships with prospective and existing and donors (under £10,000 capacity) across the three campuses
- Assist in the development of a comprehensive stewardship programme aimed at enhancing donor engagement and retention
- Support implementation of a mid-value fundraising programme to effectively solicit donations from targeted donors (under £10,000)
- Respond to alumni enquiries promptly and provide assistance or information as needed.
- Utilise the Raisers Edge database to log and track alumni communications, and change of personal details ensuring accurate and up to date records.
They are now looking for:
- Proficiency in Microsoft Office Suite and ideally fundraising software
- A strong desire to learn fundraising techniques and strategies with a commitment to professional development in this area.
- Excellent communication and interpersonal skills, with the ability to engage with donors, alumni and colleagues
If you would like to have a chat to learn more about this role and to receive a full job description please contact Hannah at Harris Hill on [email protected] or call her on 020 7820 7331.
The hiring manager is seeing applications on a rolling basis so please send you CV over asap do not miss out.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Hours 36 hours (net) with evening and weekend working
Location Home-based within 45 minutes travel time of Evesham (WR11), looking after churches in Herefordshire, Warwickshire and Worcestershire
We’re looking for a Community Engagement Officer to join a talented team to inspire and empower communities to support their historic places of worship. This is a fundamental role within our West regional team, internally the role is known as Local Community Officer.
Churches Conservation Trust works with communities to look after 357 historic churches, over two million visitors annually and hundreds of events both private and public. These ancient, listed sites are among the most beautiful locations in England.
You’ll be visiting sites in your patch regularly, encouraging new supporters, holding local meetings, and raising funds to meet each building’s unique needs. Sharing progress through a growing church plan for each of the 22 churches in your area, you’ll ensure these buildings thrive as beautifully maintained visitor attractions, as venues for events and as central parts of village, town or city life.
You’ll be supported by our team of experts, including fundraising, conservation, and learning and by our large network of church supporters.
If you know how to build and sustain community projects across a wide area, whether that’s in towns, cities or remote areas, we’d love to hear from you.
How to apply
If you would like to apply for this role, please visit our vacancies page, where you will be directed to our online recruitment system. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.
Please note direct applications via email cannot be accepted for this role, only applications submitted through our recruitment portal will be considered.
The closing date for receipt of applications is 8am on Thursday 4th April 2024.
Please note there is a two-stage interview process. Shortlisted candidates will be invited to attend a familiarisation visit on Tuesday 16th April 2024 in Evesham. This will be followed by interviews on Friday 19th April 2024 via Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email us.
The client requests no contact from agencies or media sales.
Media Officer
Position: Media Officer
Location: London office-based, with a minimum of 3 days a week in the office
Salary: £25,000 - £27,000 per annum
Hours: Full-time (35 hours/week)
Contract: Permanent
Closing Date: 15th April 2024
Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.
About the role:
Reporting to the Director of Engagement, the Media Officer is a key member of the organisation’s Engagement department (comprising the Marketing team and Publishing team). The post-holder is responsible for creating relevant and impactful media and content to support the promotion of and engagement with key activities.
This content includes but is not limited to video, animation and podcasts and the Media Officer should be able to recommend and deliver the right solution/s to support the targets and objectives. The Media Officer will help drive engagement across the organisation’s communication channels and raise the organisation’s profile and reputation through impactful content and messaging. You will devise creative solutions to bring key products and services ‘to life’ and champion the organisation’s mission and values internally and externally.
Key responsibilities include:
- Produce media and content to support marketing activity, campaigns and projects, including video, animation, podcasts
- Identify new opportunities for media and content, primarily in consultation with Marketing and Publishing teams
- Develop a network of contacts as sources for new content
- Prepare and disseminate press releases and other TOPRA news/updates
- Manage press and PR enquiries
- Monitor external activity (including competitor) and incorporate best practice
- Support engagement activity and monitor its performance across TOPRA channels, including:
- Social media
- Regulatory Rapporteur (online journal)
- Online communities
- TOPRA App
- Provide additional support to Marketing and Publishing teams where necessary
About you:
To be successful in this role, you will be enthusiastic about the organisation and its mission and you will have a good understanding of the role of media and content along with strong communication skills.
- You will also bring with you the following skills and experience:
- Be solution-focused and open to new approaches to achieve objectives
- Have a strong sense of project ownership and accountability
- Have a positive and can-do attitude
- Be able to thrive under pressure
- Have plenty of initiative and out-of-the box thinking
- Be confident in face-to-face situations with customers and stakeholders, e.g. at conferences and exhibitions
- A minimum of one year’s experience in marketing/communications or related field
- Educated to degree level, ideally in marketing/communications or related field
- Have a good working knowledge of Adobe Creative suite (particularly Premiere Pro) or similar
About the organisation:
The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients. They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.
They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.
If you feel you have the necessary skills for this role, then apply today! Please apply with an up-to-date CV and a cover letter outlining your suitability!
Other roles you may have experience in could include Content Manager, Communications, Content, Communications and Content, Digital Communications, Marketing, Communications Manager, Communications and Content Manager, Digital Communications Manager, Marketing Manager, Media Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
At Marie Curie, we are dedicated to support individuals and families affected by terminal illness across the UK. As a Support Line Officer, you'll play a key part in making a difference to those in need.
Joining our Information & Support Team on a part-time basis, you'll provide crucial assistance to those in need during challenging times. You'll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.
Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times. Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.
In this role, you will:
- Respond to a variety of enquiries from individuals affected by terminal illness, as well as their families, friends, or professionals. These inquiries may range from practical matters concerning finances or legal arrangements to accessing Marie Curie services, as well as emotional concerns such as grief and loss.
- Utilise the resources available through the Marie Curie Information and Support Service, along with other trusted sources primarily online, you will address inquiries, gather information, and direct individuals to the support they require. This may involve communication via phone, web chat, and other channels, as well as moderating our online community and undertaking additional project work to enhance our service.
- Apply relevant safeguarding procedures when required, to ensure the safety and wellbeing of the individuals contacting the helpline.
- Accurately record information into the database, ensuring data quality and date protection guidelines.
What we are looking for:
- You need to have excellent communication skills, a warm heart and a caring and compassionate soul.
- A genuine interest in helping others, you are patient, adaptable and know how to deliver an excellent customer experience.
- This role can be challenging at times, if you are patient, resilient and a great listener, you will excel in this role.
- Whilst this role will see you spend a considerable amount of time on the phone, there is also an administrative element, so a background in office administration would certainly be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service experience from another industry (such as a contact centre)
- Experience in a customer care / helpline or telephone support role is beneficial.
What's in it for you:
- Salary: £11,970 - £12,866.88 per annum, based on 21 hours per week
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Hybrid working
Closing date: 30th March
To view the job description please click here:
For more information or an informal chat please contact our Support Line Team Leader Brigette Flye [email protected]
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving an Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.