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About Future Frontiers
Household income is still one of the strongest predictors of a young person’s future opportunities and earning potential in the UK. Future Frontiers exists to help level the playing field. We equip under-resourced young people with the knowledge, skills, confidence and connections they need to broaden their horizons and take positive steps towards their futures.
In partnership with schools and businesses across Greater London, we deliver programmes of personalised careers coaching, skills development and exposure to professional role models for young people from low-income families. This year, we are supporting around 2,500 young people through our programmes. You can find out more about our work and impact in the Annual Impact Report on our website.
The role
We are seeking a dynamic Director of Income & Engagement to join our senior leadership team. This pivotal role is responsible for developing and implementing robust income generation strategies to diversify and grow our voluntary and traded income streams.
The ideal candidate will have a proven track record in sales and/or fundraising, building strategic partnerships and driving innovation in income generation. As a key leader in our organisation, you will be responsible for a team of c.10 people, and work collaboratively across the charity to enable us to grow sustainably and ensure that we have the support to reach and impact more young people
Key responsibilities
Leadership and Strategy:
Partnerships and Business Development:
Fundraising and Product Development:
Performance and Accountability
About you
Knowledge and experience:
Skills, competencies and personal qualities:
What we can offer you
Equity, diversity and inclusion
Here at Future Frontiers we are dedicated to equity, diversity and inclusion (EDI) in everything we do. The principles of EDI underpin our mission and we treat all employees, partners, volunteers and young people as individuals. We are proud to foster an open, inclusive and supportive culture where everyone feels respected, valued and able to thrive. We champion diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, religion and socio-economic background. We recognise that people face different barriers to opportunity and are committed to creating a workplace where everyone has the chance to succeed.
We encourage applications from people of all backgrounds . If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email and we will arrange a call. We are committed to making reasonable adjustments throughout our recruitment process and employment where needed. As an organisation dedicated to improving social mobility, we are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to the young people we support.
How to apply
The successful candidate will be required to undergo a full ‘safer recruitment’ checking process, including an enhanced DBS check and reference checks.
We equip young people from low-income households to develop careers knowledge, employability skills, confidence and connections.

The client requests no contact from agencies or media sales.
Play a leading role in shaping the future of Saferworld’s philanthropic partnerships and help drive funding that supports peacebuilding around the world. This is an exciting opportunity for an experienced relationship builder to grow a high potential income stream with real global impact.
Saferworld works to prevent violent conflict and build safer lives across Africa, Asia and the Middle East. As our Philanthropy Manager, you’ll join a committed, values‑driven team working in solidarity with people affected by conflict. You’ll lead on a portfolio of established philanthropic partners while also identifying and cultivating new opportunities that align with our mission and principles.
This is a role with genuine scope for creativity and innovation. You will shape cultivation strategies, co‑create funding opportunities with colleagues and partners, and represent Saferworld externally to deepen relationships and secure high‑value, multi‑year support. You will also help position the organisation to engage high net‑worth individuals, foundations and donor‑advised funds as we diversify our income.
Working closely with programme, policy, communications and finance teams, you will ensure our proposals, reports and donor care reflect the quality, impact and integrity of our work. A smaller part of your role will involve overseeing individual giving and gifts in wills, supported by the Funding Officer.
If you are motivated by building meaningful partnerships, influencing change, and contributing to a more peaceful world, this role offers the chance to make a tangible difference while shaping a growing area of work at Saferworld.
The client requests no contact from agencies or media sales.
Reporting to the Head of Change, the Programme Manager will manage the Foundation’s strategic change portfolio of work. You will establish a trusted, secure, well‑governed programme of change. The role will be responsible for delivering the project assurance board, ensuring that all programmes of work deliver the organisational-wide change the charity requires.
This role is cross-organisational, with involvement with the Chief People Officer on the operating model, the Chief Finance Officer, and the Director of Transformation on planning and delivery.
The role will assist in delivering:
Key Responsibilities
Strategic Data Leadership:
Portfolio & Delivery Oversight:
Risk & Issue Management:
Change & Transformation Leadership:
Financial & Commercial Management:
Team & Capability Leadership:
Quality & Continuous Improvement:
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, abilities, and attributes:
Knowledge, experience, and qualifications:
Desirable Qualifications:
Benefits:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Service Manager
RESPONSIBLE TO: Chief Executive Officer
HOURS OF WORK: 37 hours per week
BASED AT: 11/13 Queen Street, Worksop, Notts, S80 2AN
HOLIDAYS: 28 days - including statutory holidays (pro rata)
SALARY: £34,000 per annum plus benefits
Main Duties and Responsibilities
Person Specification
Essential
Desirable
Job Types: Full-time, Permanent
Pay: £34,000per year
Benefits:
Schedule:
Ability to commute/relocate:
Safeguarding
Hope is committed to safeguarding adults and as part of our safe recruitment practice the successful applicant will be subject to a check with the Disclosure and Barring Service (DBS). The cost of the DBS check (currently up to £59.10) must be met by the successful applicant.
Work Location: In person
Reference ID: ServiceManager26
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Home based within commuting distance of either Edinburgh, Cardiff or Belfast
Salary: £32,750 per annum
Hours: 35 hours per week
Interview date will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.
This is a full time fixed-term position for one year (with possible extension subject to funding).
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Policy and Public Affairs Officer – Devolved Nations to help us build on this momentum.
The role of the Senior Policy and Public Affairs Officer - Devolved Nations is vital to achieving our UK-wide advocacy mission: to reduce health inequalities in type 1 diabetes, to widen access to type 1 diabetes treatments and technologies and to ensure that people with type 1 get access to emerging new treatments and future cures in the devolved nations.
You will lead on projects with key stakeholders and high-level Parliamentarians, such as our access to treatments and early detection work, as well as people with type 1 diabetes, policy makers and researchers. You will help to deliver Breakthrough T1D’s influencing plans, improving access to and choice of type 1 diabetes treatments and technology in the devolved nations.
Experience required
Experience of working successfully with politicians, their offices, Government departments, and other public affairs stakeholders to influence policy and to influence public/stakeholder discourse across the devolved nations
Experience of leading public affairs delivery in at least one (preferably all) of the devolved nations
Experience in analysing Government policy in-depth and creating policy briefings
Experience of drafting briefings, reports and policy submissions
Experience of communicating across a range of parliamentary and professional stakeholders at all levels
Demonstrable knowledge, interest and experience of working in a public affairs and policy-based environment
Experience of organising stakeholder events
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
Hybrid working arrangements
Flexible working and will consider compressed hours
Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
Season ticket and cycle loan
Pension scheme
Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
Helen Arkell Dyslexia Charity, based in Farnham, Surrey, is one of the leading charities in the UK empowering children and adults with dyslexia and other specific learning difficulties. We have a strong reputation built upon 50 years of pioneering work in this field. We currently provide direct support to over 1800 individuals with dyslexia each year.
We are looking for someone who will support our short courses administration as well as providing the administration for our shop; which is both on-line and in-person. The role is based full-time in our office in Farnham, and you will work closely with the team based there. A collaborative approach and commitment to Helen Arkell’s values is essential. You will be confident in multi-tasking and dealing with the public, as well as having good communication and digital skills.
Key Responsibilities
Courses
· Prepare for online and face-to-face courses including setting up webpage booking pages, answering enquiries, and preparing resources such as leaflets and handouts
· Process course bookings ensuring accurate records are maintained.
· Create events and host on-line courses via Zoom
· Support course delivery for both on-line and in-person events
· Manage the on-line, and on-demand course recordings access.
· Send out and collate feedback forms and certificates for courses
· Process applications for bursary places on courses
Shop
· Source, order and manage the stock (with the agreement of the Head of Education)
· Ensure that the shop is well presented and serve customers making purchases.
· Process orders received via our website, including packing and dispatching.
· Manage the Shop on our accounting system, Sage. Including updating the ledger daily, updating the stock information and producing purchase orders.
· Manage the ‘till’ ensuring accurate records are maintained and systems agree.
· Produce the monthly sales report
· Lead regular stock takes.
· Develop innovative sales ideas including advertisements, to increase shop turnover
· Support the shop finance functions such as producing customer invoices and VAT receipts
· Prepare stock for events away from the HADC office
Other
· Support the general administration of the office, including answering the door and the phone and ordering supplies.
· Attendance at charity events (which may be out of office hours) where time-off in lieu will be given
We’d love to hear from you if you would like to join us as we deliver our exceptional services.
Thank you for your interest in working with us and we look forward to receiving your application.
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safenet is part of the Calico Group, an innovative group of companies, working together collaboratively to have a greater impact than they could alone. Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.
Safenet are a well-established Domestic Abuse charity, working to reduce and eliminate domestic abuse and to deliver support services to survivors of domestic abuse across the Northwest of England.
The Opportunity
You’ll deliver trauma-informed, survivor-led practical and emotional support alongside home security assessments and target hardening measures, working in partnership with local agencies to reduce risk and increase safety.
Women only occupational requirement: This role is restricted to women under Schedule 9 (Part 1) of the Equality Act 2010. The nature of the work involves providing support to women who have experienced domestic abuse, and Safenet considers it a genuine occupational requirement that the post-holder is a woman.
What We’re Looking For
We believe in recruiting for potential as well as experience. Our ideal candidate will have:
Essential:
Desirable
What’s in It for You?
At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:
And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.
The client requests no contact from agencies or media sales.
Job Purpose
The weekend Hospital to Home Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Hospital to Home Outreach Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
You will also be required to undertake community-based outreach as part of service delivery, including visiting service users in their homes both pre-and post-discharge. This includes conducting access visits, welfare checks, and providing practical support such as shopping assistance to ensure a safe and sustainable transition from hospital to home. Over the weekend you be based in the hospital, with lone working visits to client’s properties for support.
Key Tasks
Act as the first point of contact for all referrals over the weekend across both hospitals.
Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
Enter referrals on to AUKEL’s case management system Salesforce in accordance with GDPR guidelines.
Allocate referrals to Hospital to Home Outreach Workers using tech available Field Service App, training will be available.
Collect feedback from service users and upload to case management system.
Deputise for the manager at discharge planning and other meetings as required.
Monitor the case loads of each of the Hospital to Home Outreach Worker (HHOW) to ensure they are evenly and fairly balanced.
Work collaboratively with other agencies providing support services.
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to prevent unnecessary readmission to hospital.
Plan and develop person centred interventions to provide short term support for people after hospital discharge.
Deliver the front-line support services over the weekend such as:
Undertake home visits to service users pre- and post- discharge to support safe and timely hospital discharge.
Provide welfare checks to monitor service users’ wellbeing during post-discharge period.
Deliver practical, person-centred support during visits, including shopping assistance and other essential tasks to aid independent living.
Identify and respond to risks within the home environment, escalating concerns where appropriate
Provide occasional cover for the A/L of other Project Officers
Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
Supervise, support and develop HHOWs and volunteers in your service.
Liaise with the handyperson service about referrals and jobs for service users.
Ensure HHOW are resourced to sign post service users to other services when the home and settle service intervention ends.
Administration
Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
Allocate referrals to HHOW using tech available Salesforce ‘Field Service’ App.
Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
Ensure service user feedback questionnaires are sent at the end of each intervention and record returns.
Ensure admin tasks relating to service users, HHOW or general admin is carried out in a timely and efficient manner.
Quality
Be familiar with and to implement AUKEL policies and procedures in line with our Values.
Ensure the service is delivered in accordance line with Care Quality Commission principals.
Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
Liaise with contractors to arrange deliveries and works to service user’s homes.
General
Meet regularly with your line manager for support, supervision, and appraisal.
Attend team and staff meetings, and other meetings as required.
Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
Complete any training which is required to fulfil the role.
Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
Work within AUKEL’s expectations of professional boundaries and confidentiality
Functional Links
The Hospital to Home Project Officer is supervised directly by the Hospital to Home Manager.
Close working with NHS health & social care professionals.
Close working with AUKEL internal departments e.g. Finance Team, Information and Advice, Befriending services, Community services, and our Handyperson services.
Close working with external partner agencies e.g. Food Banks, Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Financial Controller
Reference: 367
Responsible to: Senior Finance Manager
Working hours: Up to 37.5 hours per week
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Based: Watford (some flexibility for hybrid work from home)
This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal role in the Finance Team, coordinating the Finance Department, ensuring that financial & payroll information is processed in accordance with HMN procedures & timescales.
As a Financial Controller you will work closely with the Senior Finance Manager to drive quality financial processes through the core of the organisation, leading on the management of the team.
Key Responsibilities
We offer:
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for applications will be 20th July 2026.
Interviews to be held on a rolling basis at our Watford Wellbeing Centre.
This advert may close early if a suitable applicant is found. Please submit your application as soon as possible.
N.B. Please quote reference number 367 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the future of a growing church serving East London.
Highway Vineyard Church is seeking an experienced Operations Manager to play a key role in the day-to-day running of our growing multisite church in the London Borough of Newham. As we enter an exciting new season of growth and pursue our vision, we are looking for an outstanding Operations Manager to help build the systems, structures, and culture that will enable our ministry to flourish.
This is a varied and hands-on leadership role, overseeing the church's operations across administration, finance, facilities, governance, compliance, health and safety, event support, and organisational systems. This role is for someone who thrives on bringing order, clarity, and excellence behind the scenes. Working closely with the Senior Pastor, leadership team, trustees, staff, volunteers, and external contractors, you will ensure that our buildings, resources, and operational processes are managed efficiently, safely, and sustainably, enabling our ministries to flourish. The role is for someone who thrives on bringing order, clarity, and excellence behind the scenes.
The successful candidate will be an exceptional organiser with strong administrative and financial skills, capable of managing multiple priorities while maintaining attention to detail. You will be a confident problem-solver who takes initiative, enjoys improving systems and processes, and is able to lead operational projects from planning through to delivery.
Above all, you will be passionate about creating effective operational structures that enable ministry and mission to thrive. You will enjoy working collaboratively with people, demonstrate servant-hearted leadership, and be fully committed to the vision, values, and mission of Highway Vineyard Church.
Hours worked: 37.5 hours per week
Salary: Competitive within the sector, based on experience
Applications close on Friday 24th July @12pm
Please submit your CV and a cover letter explaining your suitability for this role.
Please submit a CV and Covering later stating how you meet the requirements of the role. Unfortunately applications with no covering letter can not be shortlisted.
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. Recruitment will take place mainly through schools. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The HR Officer plays a key role in delivering an effective, professional, and compliant HR service across the organisation. Supporting both operational HR processes and employee experience, the post holder will contribute to attracting, developing, and retaining talent in a collaborative and values-driven research environment.
Main responsibilities
HR Operations & Administration Support
Employee Relations
Learning & Development
Policy & Compliance
HR Projects & Continuous Improvement
Knowledge, skills and experience
Essential
Desirable
Dimensions
Application Process
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 5 July 2026.
Interviews are currently expected to take place on Wednesday 5 and Thursday 6 August 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of:
We are opposed to all forms of unlawful and unfair discrimination. All job applicants and employees who work for us will be treated fairly and will not be unfairly discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job, within Supporting Documents.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 5 July 2026.
Interviews are currently expected to take place on Wednesday 5 and Thursday 6 August 2026.
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
Lead on set up and implementation of new seasons, events and sales activity
Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
Maintain high standards of data accuracy and integrity across Box Office and customer records
Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
Champion accessibility across all ticketing and customer service activity
Leadership & Management:
Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
Minimum three years' experience in a CRM, ticketing, audience data or related role
Advanced knowledge and practical experience of Tessitura
Experience managing and maintaining CRM systems and customer databases
Experience producing audience analysis, reporting and business insight
Strong understanding of customer relationship management principles
Excellent attention to detail and commitment to data accuracy
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to explain technical concepts to non-technical colleagues
Ability to manage multiple priorities and meet deadlines
Commitment to delivering outstanding customer experiences
Interest in music, culture and the arts
Willingness to work evenings and weekends
Desirable
Experience of implementing CRM upgrades or major systems projects
Experience working within a Tessitura consortium
Experience of customer journey mapping and audience segmentation
Experience of marketing automation and CRM-driven campaign delivery
Experience working within an arts, cultural or performing arts organisation
Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Director
We are seeking an experienced and visionary Director to help lead a multi-award-winning charity into its next phase of growth and impact.
Position: Director
Salary: £52,500 - £57,500
Location: Hybrid – at least 4 days per week in the office (N7), with regular travel to prison sites
Hours: Full-time
Closing Date: 10th July 2026
About the Role
The charity supports people serving prison sentences through creative music and peer-led employment programmes. Working closely with the existing Director and Board of Trustees, you will help shape and deliver the organisation's strategic vision while ensuring the successful delivery of programmes across multiple prison sites.
Key responsibilities include:
About You
You will be a strategic and hands-on leader with:
About the Organisation
Established in 2014, the charity delivers creative music and peer-led employment programmes in prisons across London, Kent, the Midlands and the North East. The organisation works alongside people facing significant barriers, helping them develop skills, confidence and pathways into employment while creating meaningful opportunities for long-term change.
Other roles you may have experience of could include: Chief Executive Officer, Deputy Chief Executive, Operations Director, Executive Director, Director of Services, Head of Programmes, Director of Operations, Managing Director, Director of Partnerships, Charity Director. #INDNFP
We welcome applications from people of all backgrounds and are committed to building an inclusive and diverse workforce.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Are you interested in using your administration skills to support teams that work with children and young people?
The Mental Health Support Teams ( MHSTs) in the West locality team in North Cumbria are recruiting a Service administrator for 30 hours a week due to the growth of the teams.
The teams work in schools offering low intensity Cognitive Behaviour Therapy to children and young people as part of an NHS contract.
You will be working with the teams that cover Egremont, Whitehaven, Workington, Maryport, Cockermouth and Keswick. It is expected that you will be able to work from the service bases in Workington and Cockermouth on a weekly basis and the role will involve attending regular meetings in Carlisle.
The successful candidate will be responsible for coordinating delivery of all administrative/ data functions across the service and ensuring that consistent processes are in place for finance, data and health & safety in line with contractual and Barnardo's requirements.
You will implement new, and revise existing, systems for financial and data management across the service as required and prepare financial information dealing with, and checking income and expenditure, including payroll.
Reporting to the Children's Services Manager you will support with designated work in terms of planning, development, projects, and business support tasks across the localities.
The post holder will be required to compile reports as required for presentation both internally and externally and support and work with the Regional Finance Team, Health and Safety Officer to ensure that all compliance requirements and targets are met/exceeded. There will also be Line management responsibilities as designated and you will work with, and provide support to, the Children's Services Manager to ensure all compliance requirements are met
It is essential that you have:
You must be:
Experience of formally line managing staff is advantageous, as this role will include directly line managing staff.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible
Position: Senior Individual Giving Manager (Development)
Hours: Full-time (35 hours a week)
Contract: Fixed Term Contract - 12 months (Maternity Cover)
Location: Office-based in London. With flexibility to work remotely.
Salary: Starting from £40,630 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Charity
You will start at our entry point salary of £40,630 per annum, increasing to £43,170 after 6 months service
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Join the MS Society as our new Senior Individual Giving Manager (Development).
We’re looking for a motivated, organised and creative Senior Individual Giving Manager to lead our ambitious, supportive development team at the MS Society for a 12-month fixed term maternity leave cover.
You’ll be responsible for the strategic planning and oversee the delivery of multi-channel fundraising campaigns and supporter engagement projects ensuring they are delivered to time, income targets and expenditure budgets. You’ll have space to be creative, freedom to test new ideas, and the chance to shape the future of our development programme.
This is an exciting opportunity for someone with experience working in Individual Giving roles. You’ll have a proven track record of managing successful direct marketing campaigns from start to finish. You’ll analyse results, test new ideas, and find ways to improve future campaigns.
With great interpersonal skills, you’ll manage a high-performing team, work collaboratively with internal stakeholders and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you’ll take ownership of your work, shape our individual giving programme, and make a real difference to people living with MS.
We’re committed to equality, diversity and inclusion, and we encourage applications from people of all backgrounds and experiences—especially those with lived experience of MS or disability.
Closing date for applications: 9:00am Monday 13 July 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
