Finance management jobs

Morgan Law are delighted to be working exclusively with a leading global membership and awarding body to recruit their new People and Culture Manager.

Please note; this role offers predominantly remote working with the requirement to attend the central London office 2 days per month.

As People and Culture Manager, reporting to the Director of Finance & Corporate Services, you'll play a key role at the heart this dynamic, purpose-led organisation by taking ownership of the full employee lifecycle, driving meaningful people initiatives, and helping foster an inclusive, engaged, and high-performing organisation.

This is a values-driven organisation where people matter. As People and Culture Manager, you'll have the platform to make a genuine difference - shaping culture, policies, and processes in line with the organisation's mission. You'll be empowered to innovate, supported to grow, and encouraged to bring your full self to work.

This role will ideally suit a tech-savvy, process-driven HR professional who is excited about using tools to improve ways of working and who is seeking an opportunity to make their mark through a combination of HR operational excellence, technological enablement and strategic impact.

Responsibilities will include:

• HR Operations & Employee Lifecycle - Leading all aspects of day-to-day HR, from recruitment and onboarding to performance and offboarding
• Payroll & Benefits - Managing payroll processes and employee benefits with precision, liaising with external providers and ensuring accuracy and compliance.
• Culture & Engagement - Bringing the people strategy to life through initiatives that champion diversity, inclusion, wellbeing, and staff engagement.
• Performance & Development - Maintaining frameworks for feedback and growth, supporting managers to bring the best out of their teams.
• Technology & Systems - Keeping HR systems running smoothly, reviewing and developing HR processes to improve efficiency and user experience - experience with BambooHR would be ideal.
• Compliance & Safeguarding - keeping up to date with employment law, HR policies, and best practices - and playing a key role in safeguarding responsibilities.
• Strategy & Insight - Contributing valuable insights from your HR work to help shape long-term people strategies and decisions.

To be considered you will require:

• Proven experience in a generalist HR role, ideally as a standalone or lead HR professional in a small to medium sized setting
• Confidence to manage the full range of employee lifecycle activity independently
• Strong working knowledge of UK employment law and HR best practice
• Payroll administration experience
• CIPD Level 5 qualified (or equivalent)
• Tech savvy and skilled in HR systems and data management, ideally with experience of implementing HR systems and working with external HR partners
• Experience in the charity, not-for-profit, or membership sectors
• Familiarity with safeguarding frameworks would be desirable

An exciting opportunity to help amplify the voice and impact of Jamie’s Farm. At a time of significant growth for our charity, we are looking for an experienced marketeer to  lead inspiring, values-led campaigns that showcase the transformative power of our work with young people. You will have the opportunity to shape and grow a vital area of the charity, ensuring our message reaches and inspires the audiences that matter most — whether it’s schools booking a residential stay, supporters considering an Airbnb letting to boost earned income, or simply raising awareness of our work.

What is Jamie’s Farm?  Jamie’s Farm supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where they can reflect, build confidence, and develop the resilience they need to overcome personal challenges.  As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.

More about the role:  As Senior Marketing & Communications Manager, you will shape and deliver Jamie’s Farm’s marketing and messaging.  You will manage a small team and work closely with colleagues across communications, programmes, business development and operations to ensure consistent, compelling, and values-led campaigns. This is both a strategic and hands-on role, balancing the big picture with creative delivery. This role is offered with flexible hybrid working - with travel to Jamie’s Farm Bath HQ site at least 2 days a week and other farms as needed) 

About you:  We are looking for someone with significant experience in a senior marketing and communications role, ideally within the education or charity sector. You will bring proven expertise in digital communications, campaign management and creative storytelling, alongside excellent communication and project management skills.

Collaborative, adaptable and values-driven, you’ll be able to work across teams to bring campaigns to life. Above all, you’ll be passionate about Jamie’s Farm’s mission and excited to play your part in supporting young people to thrive.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.  Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

How to Apply:  Please apply via the Jamie’s Farm website by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address provided. We look forward to hearing from you!

In this role, you will actively seek and secure new business opportunities while nurturing and maintaining existing accounts, ensuring a steady and growing stream of revenue. You will deliver outstanding customer service, building and maintaining strong relationships with a diverse range of clients, including schools and youth groups. Managing booking processes and systems efficiently, you will ensure smooth operations and resource allocation in collaboration with various teams. Your creative input and support in developing and executing marketing strategies will increase brand awareness and attract more bookings. Additionally, you will assist in gathering and analysing data to inform strategic decisions, contributing to the continuous improvement of our programs and services. 

Your responsibilities will include: 

• Processing bookings and related paperwork using our booking system, Cinolla. 
• Taking a proactive approach to new business. 
• Responding to booking enquiries and contracting prospective customers. 
• Co-ordinating with the Operations Team to ensure bookings can be resourced. 
• Supporting the implementation of the Hindleap Warren marketing strategy to increase overall bookings. 
• Managing key accounts to retain customers and reduce churn. 
• Collaborating with the finance department to accurately process invoices, credit notes, and refunds. 
• Promoting London Youth's policies on diversity and inclusion. 
• Contributing proactively to the implementation of London Youth's mission and goals. 

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.

JOB TITLE:IT Operations Manager

LOCATION: Great Horwood, Buckinghamshire

SALARY: £33,000 - £36,000 p/a

JOB TYPE: Permanent, Full Time - 37.5 hours per week (Part-time applications considered)

REPORTS TO:                     Head of Finance and Resources

MAIN PURPOSE & SCOPE OF THE ROLE:

The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement.

WHAT YOU’LL DO:

Oversee and coordinate the charity’s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity’s digital capabilities under the Head of Departments’ guidance.

ABOUT THE ROLE

You will oversee and coordinate the charity’s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose.

You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements.
 

You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement.

You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register.

This is an exciting opportunity to shape and strengthen the charity’s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission.

Responsibilities of the Role

Supplier & service management

• Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery.
• Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed.
• Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems.

Systems oversight and documentation

• Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register.
• Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs.
• Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible.
• Ensure process documentation and user guides are accurate, accessible, and regularly updated.

Project coordination and delivery

• Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations).
• Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes.

Governance, security & compliance

• Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls.
• Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR.
• Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers.
• Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs.
• Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals.

Stakeholder liaison & internal enablement

• Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication.
• Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed.
• Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk).
• Develop and report on departmental key performance indicators (KPIs), including but not limited to

PERSON SPECIFICATION:

Experience & Qualifications

Essential

• Reliable with a proactive ‘can do’ attitude and flexibility to adapt the role as the organisation’s needs evolve
• Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation
• Strong organisational skills and stakeholder management experience
• Clear and confident communicator, able to translate technical issues for non-technical staff
• Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts
• Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR)
• Comfortable working independently and managing competing priorities effectively
• Comfortable working in the presence of dogs

Desirable

• Experience working within the charity or third sector
• Experience of working with Managed Service Providers or outsourced IT support models
• Familiarity with website content management systems and CRM/database suppliers
• Basic experience in budgeting or procurement processes
• IT project management experience

Knowledge & Skills

DESIRABLE

• Ability to work independently and exercise sound judgement in a fast-paced and evolving environment
• Ability to build and maintain effective working relationships across teams
• Strong attention to detail and ability to maintain confidentiality
• Proficiency in using Microsoft Office applications
• Highly effective written and verbal communication skills
• Good influencing and negotiation skills
• Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach

Other Requirements

• A full current driving license
• Comfortable with dogs in the workplace/office

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful.
• We stay positive.
• We strive for excellence.
• We communicate and listen.
• We are ambassadors.
• We are one team.

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

Are you an imaginative and inspirational team player with a passion for engaging and effective fundraising and an interest in the arts? As Development Manager for Perth Theatre and Concert Hall you will take the lead role in developing and implementing our fundraising strategy and growing our charitable income across Trusts & Foundations, Individual Giving and Corporate Sponsorship.

A natural people person and confident communicator you will build relationships with key funding partners and donors to identify the most impactful fundraising opportunities and maximise returns.

You will collaborate with departments across the organisation to understand their fundraising needs crafting creative and compelling propositions that support our vision: ensuring everyone in our communities experiences the transformational power of the performing arts. 

Working closely with the Leadership Team, with responsibility for two Development Officers, you will: 

Fundraising Management and Development

• Review the fundraising strategy to achieve the agreed annual fundraising targets;
•  Act as a lead ambassador for fundraising across the organisation;
•  Engage key funding partners and donors to build long-term relationships;
• Identify/manage fundraising campaigns, creating impactful storytelling for supporter engagement;
• Lead high-value fundraising bids nurturing relationships to ensure the best outcomes. 

Individual Giving

• Develop and manage the individual giving schemes and major donor fundraising in support of cultural programmes;
• Implement a legacy giving scheme, working across departments to create support material and identify communication channels;
• Collaborate with the Director and Board to build a major donor pipeline;
• Grow the donor base and average gift size through communications, events, and stewardship;
• Liaise with the Development Officer, Marketing and Box Office, Director and Programming team, and Learning & Engagement to effectively promote and manage individual giving and supporters;
• Maximise Gift Aid income and promote tax-effective giving.

Trusts & Foundations

• Develop and manage PTCH’s Trusts & Foundations pipeline for cultural programming and Learning & Engagement projects;
•  Research/identify a wide range of income sources to increase the number of funders and grant size;
• Oversee the database, maintaining accurate records to plan and prioritise funding applications;
• Work with the Director, Programming,Head of Learning & Engagement and others to devise high-quality applications and cases for support;
• Oversee the preparation of timely, accurate funder reports in collaboration with relevant teams;
• Nurture relationships with Trusts & Foundations contacts. 

Corporate Sponsorship

• Review the sponsorship offering and create a pitch pack for prospective partners;
• Proactively seek company partnerships and increase sponsor numbers and fees;
• Collaborate across departments to identify projects with sponsorship potential.

Person Specification

• Experience in the charity sector, ideally in an arts or cultural environment;
• Team player;
• Outstanding communicator and persuasive storyteller;
• Enthousiastic about new fundraising opportunities and sector trends.

Essential:

• Experience in developing and delivering a fundraising strategy for a similar-sized organisation;
• Proven track record of raising at least £250,000 annually through Trusts & Foundations and individual giving;
• Thorough understanding of the arts fundraising landscape;
• Excellent interpersonal, organisational and budget management skills, with the ability to motivate others and deliver against deadlines/targets;
• Experience in developing relationships with partners, major donors and individual supporters;
• Proficiency in accurate fundraising income forecasting ROI assessment.

Please see the attached Recruitment Pack for further information. 

Prospectus is delighted to be working with our client to recruit a part-time Office Manager to join its small but busy team based in lovely offices in Chelsea, London SW3. This role will work the equivalent of 3.5 days per week worked over 4 or 5 days.
 
The role
This role will work closely with the Director and the Schools Programme Manager to provide broad and comprehensive administrative and coordination support to the overall running of this established and highly regarded Family Foundation. This will include ensuring existing systems and processes are adhered to and updated where necessary, grantees are dealt with promptly, cordially and professionally and the running of the office is efficient and smooth.
 
The role will be responsible for coordinating financial processes, grants administration, office and facilities coordination and executive support to the CEO in addition to arranging high level trustee meetings and wider administrative tasks as they arise. This role will also manage key relationships with contractors who offer external support such as Finance and Website development, in addition to responding to enquiries from existing and potential grantees, advising on process, eligibility criteria and application cycles.
 
The person
The successful candidate will have substantial Office Management experience with broad and wide-ranging coordination skills spanning office and financial systems management,  stakeholder engagement, customer service, process management and facilities support.
 
This experience would ideally be in the charity, Nfp or statutory sectors or could just as easily have been gained in the corporate sector, and will compliment the work of the foundation. Busy office based experience where thorough and highly organised processes and procedures have been crucial to success. Helpful and friendly but firm, fair and confident, this person will have an excellent eye for detail, will be a great communicator, both verbally and in writing and will have a solutions driven approach.
 
Approachable by nature, this person will also be highly numerate, organised and efficient with strong IT skills and the ability to navigate databases and all standard MS Office packages to a competent level. This person will have experience of organising and facilitating high level meetings (for example trustees or senior leadership team) and capable of preparing papers and following up actions to ensure objectives are met and ambitions are achieved. Explicit Board & Committee servicing experience will be very advantageous.

Close, collaborative working is essential to success at Clore Duffield Foundation so this person will be a real team player, happy to roll their sleeves up and help out wherever necessary.
 
This person will be naturally interested in the charitable work of the organisation and will see this role as an opportunity to play an important part of the effort to improve people’s lives and to create positive change in arts, education, social welfare and health in the UK.

An exciting opportunity has arisen for a Senior People Manager to join a well-respected organisation based in Central London.

This is a full-time, permanent role leading the People team to deliver high-quality HR services and strategic initiatives, ensuring employees feel supported, valued, and empowered to contribute to the organisation’s mission.

Key responsibilities of the role:

• Lead and develop the People team to deliver outstanding HR service and employee support
• Oversee policy development, employee relations, and performance management processes
• Implement and embed the organisation’s People Strategy in collaboration with senior leadership
• Drive continuous improvement across HR operations, including recruitment, onboarding, and learning & development
• Ensure compliance with employment legislation, GDPR, and internal policies
• Manage payroll and employee benefits in partnership with Finance and external providers
• Champion wellbeing, diversity, and inclusion initiatives across the organisation
• Produce and analyse HR data and reports to inform decision-making and strategy
• Act as a trusted advisor to leaders and employees on complex people matters
• Support organisational change activities, including restructures and talent development

Ideal candidate profile:

• CIPD Level 7 qualified with extensive generalist HR experience
• Proven people management skills, with the ability to lead and develop a team
• Strong knowledge of employment law, HR systems, and data protection
• Excellent communication, organisation, and problem-solving abilities
• Experience in policy development, employee relations, and learning & development
• Confident working with HR platforms such as Cascade or similar
• Passionate about delivering inclusive, high-quality HR services and continuous improvement

Location: Central London

Salary: £48,500 per annum (non-negotiable)

Working hours: Full-time, 36.25 hours per week

Working pattern: Hybrid

Contract: Permanent

This vacancy is being actively shortlisted, so early applications are encouraged. We are an equal opportunities employer and welcome applications from all backgrounds.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.

About the Role:

1. Maintain and improve departmental filing systems to achieve maximum efficiency.
2. Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
5. Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
6. Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience of organising and coordinating meetings and events.
2. Proven office administrative experience.
3. Proven experience supporting senior leaders.
4. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
5. Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
6. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.

Why you should apply:

Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
•  Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible

UCB is looking for a Financial Controller to join their Finance Team following a recent internal promotion.  This is a great opportunity for a fully qualified accountant with strong financial control experience to join the charity at a time of growth and expansion.

The Financial Controller is responsible for overseeing the finance function across all departments in order to help deliver UCBs strategic objectives.  This is a leadership position where you will have the opportunity to help influence and improve financial reporting and controls as we navigate a newly installed financial system.

The successful candidate must be able to demonstrate that they can build strong working relationships with all internal and external stakeholders, with the ability to communicate financial information to a non-financial audience.  

The ability to inspire and support colleagues, setting individual and team targets and strengthening the team is essential.  It is anticipated that you will be a fully qualified CCAB accountant.

This is an exciting role where you can join with our vision of ‘Changing Lives for Good, by the Power of God’s Word’.  If this resonates with you, we look forward to hearing from you.

This position will be temporarily based in Churchill House, Regent Road, Hanley, Stoke on Trent ST1 3JJ while extensive refurbishment work is being undertaken at our Operations Centre in Burslem, Stoke on Trent.

Closing date for applications: Friday 31st October 2025 – noon

We reserve the right to close this early should we attract the right candidate.

Interviews: Monday 10th November 2025

Salary: £53,000 - £57,000 per annum depending on skill and experience.  Plus staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

For an application form and job description please visit our website

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

A well-established Housing Association in Essex is looking to take on an Income Officer for an interim period with the option of temporary to permanent.  This association has a big impact in its community and creates an inspiring, inclusive place to work.

They are looking to bring someone into their collaborative team who comes from a housing association or Local Authority background with experience in maximising income, ensuring rent collection and debt management.

Responsibilities:

• Maximising income via recovery of all housing related debt
• Play a critical role in helping sustain tenancies with a good knowledge ofhousing and welfare benefits
• Understanding of court processes, and carrying out actions such as evictions
• Provide a high level of customer service and have strong relationships with both internal and external stakeholders 

Requirements:

• Experience working in Housing Associations / Local Authorities in roles related to income collection and debt recovery 
• Knowledge of legislation and processes in income collection and to be able to communicate this effectively with customers 
• Have a positive attitude towards work with and be able to work both independently, and sharing ideas with the wider team
• Strong verbal and written skills and the ability to use various Microsoft packages 

The role offers a hybrid model with the organisation known for its inclusive and co-operative team environment. 

This role is an important position within the income team so do apply ASAP as the role is moving fast.

Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey. 

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.  

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Development team are responsible for: UK-wide service development and experience design, community development 

Our Head of Service Development will be: 

• leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy.  And also working alongside our Digital Services Product Manager on all of our digital services. 
• overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design. 
• ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded. 
• Developing and managing our service development roadmap.  
• With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.  

We’re looking for:

• significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities. 
• ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation). 
• experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department. 
• experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting. 
• substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results. 
• Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).  

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Position: Director of Service Delivery
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help. 

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Services Delivery team are responsible for: virtual support hub, community support teams, service comms and engagement

Our Director of Services Delivery will be:

• providing strategic direction and leadership to our Service Delivery function, spanning services such as a helpline, digital and remote, and community engagement
• taking overall responsibility for and providing thought-leadership to our strategic approach for all national and community service delivery, as well as our engagement and comms across our Services and Support
• ensuring our Services and Support are delivered to a consistently high standard and be accountable for the performance of our services in our Live Well activity.
• using evidence and insights, development and delivery of a UK-wide Service Delivery and Development strategy that ensures our services achieve maximum reach and impact, responding to the evolving needs and priorities of people with MS, and their families and carers.
• leading ongoing development and continuous improvement of MS Society’s service delivery operating model, responding to evolving needs and external environment to drive cultural change and inspiring staff and volunteers.
• leading by example, encouraging and role modelling transparency, learning from failure, reducing complexity, user centricity, collaborating, and seeking feedback and ideas from all

We’re looking for:

• substantial experience in Senior Leadership/Departmental Management roles, with the ability to manage large teams at all levels.
• proven success in setting and delivering strategic plans and achieving long standing impact.
• able to provide sector-leading thought-leadership and strategic expertise within Service Delivery of similar type services and scale.
• proven analytical skills and the ability to use data to inform decisions and improve services through development and embedding of strategic transformation.
• proven experience of delivering significant and sustainable business benefits through change programmes.

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible

The role is a full time and fixed term contract for one year. 

The Cafes Manager will take full responsibility in leading and operating a successful cafes and catering operation, giving our student members an excellent service experience every day, looking to implement our cafes operation with new and innovative ideas led by the Head of Commercial Services. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including; Cafés and Bars, Retail, Bloomsbury Fitness Gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 55,000 members. The Operations team, and this role, are central to the successful delivery of our new strategic plan that will set us on the path to become one of the best students’ unions in the UK, and more importantly a better students’ union for our members.

Job title: Senior Development Manager
Reports to: Director of Development and Funded Programmes
Location: London (UK) - hybrid working 
Salary:  £56,000 per annum
Working pattern: Full-time (38.5 hours per week)
Duration of contract: Permanent 
Start date: As soon as possible

Are you ready to lead global fundraising initiatives that transform young lives through education? 

UWC International is seeking a dynamic and experienced Senior Development Manager to help shape the future of a global education movement. Reporting to the Director of Development, you will lead key fundraising initiatives, manage a portfolio of high-net-worth donors, and drive major gift fundraising in the UK and other key regions. You will also cultivate new relationships and strengthen engagement across the UWC network. 

This is an exciting opportunity for a skilled fundraiser ready to take the next step in their career – joining a collaborative, mission-driven team at a pivotal moment in UWC’s growth. 

Through our 2030 Strategy, UWC is strengthening long-term financial sustainability by growing the UWC Global Endowment, fostering strategic partnerships, and advancing fundraising initiatives that amplify the movement’s global impact. 

If you are a relationship-driven fundraising leader with a passion for mission-led work and the ambition to make a lasting difference, this is your opportunity to step into a role with purpose, international influence, and real impact. 

Join us and help advance a movement that transforms lives and communities around the world.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams; they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person Specification section in the attached Job Description.
• Explain why you want to join UWC International, and specify your preferred location.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up before the second round of interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above, will not be considered. 

Deadline for application: 11.59 AM (UK time) on 16 November 2025

Interview and/or assessment dates:  

• First round interviews on 21 and 24 November
• Assignment scheduled on 28 November (remote)
• Second round interviews will be held on 1 and 2 December 2025 

For further information on this opportunity, please see the detailed job description attached.

Safeguarding statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise that people with different backgrounds, skills, attitudes, and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds, such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire to best serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.