Finance management jobs

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

ABOUT YOU

Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!

Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.
 

We are now seeking an Interim Adult Counselling Clinical Lead to join our Adult Counselling Team at this pivotal time. This opportunity is available as either a fixed-term appointment or a secondment opportunity within the Alliance (9 months).

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role
This is a key leadership role providing clinical, operational, and strategic oversight of our Adult Counselling service.
 

You will play a central role in ensuring safe, effective and high‑quality support for survivors, while driving continuous improvement and contributing to organisational strategy.
 

What You’ll Do

• Lead the clinical delivery and governance of the Adult Counselling service
• Act as Designated Safeguarding Lead (DSL)
• Oversee risk, safeguarding, and complex case management
• Manage, support, and develop a multidisciplinary team
• Drive service improvements through data, insight and evaluation
• Contribute to strategic planning and service development
• Manage budgets and ensure compliance with regulatory frameworks
• Represent RCSL externally and build strong partnerships

About You

You are a compassionate, experienced clinical leader with a strong commitment to feminist, trauma‑informed practice.

Person Specification
Essential

• Qualification in counselling/psychotherapy and membership of a recognised UK professional body (e.g. BACP, UKCP) 
• Significant experience supporting survivors of sexual violence
• Minimum 600 hours post‑qualification supervised practice 
• Strong safeguarding and risk management expertise
• Experience of leading teams and managing services

Desirable

• Accredited membership
• Clinical supervision qualification
• Experience within the VAWG sector
• Additional language skills

What You Bring

• Deep understanding of trauma‑informed practice and the impact of sexual violence
• Strong leadership, decision‑making and communication skills
• A commitment to equity, diversity, and inclusion
• The ability to foster a safe, supportive and high‑performing team culture

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Interim Head of Therapeutic Services and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Enhanced DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role to in PDF format
• Interview date(s): This opportunity will remain open for 4 weeks. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Are you someone who can bring calm to chaos, creativity to crisis, and leadership to a team supporting people at their most vulnerable? 

We are launching an exciting new service which will aid in de-escalating individuals in a state of crisis which is excaberated or influenced by gambling related behaviours, and we are looking for a Project Coordinator to help shape the service from the ground up. 

This is your chance to lead a small, passionate team of support workers and volunteers to build innovative peer‑led spaces, and support individuals navigating the complex intersection of gambling, mental health, and crisis. If you thrive in fast‑paced environments, love community‑driven work, and want to make a real difference, this role is for you.

What You’ll Lead & Create:

• Empower a diverse team of support workers and volunteers

• Working and collaborating with senior managers and stakeholders, including commissioners

• De‑escalate mental health crises with confidence, compassion, and creativity

• Hold your own caseload, offering bespoke 1:1 support around gambling, mental health, finances, housing and more

• Co‑produce psychoeducation workshops that explore root causes of gambling behaviours

• Build safe, meaningful peer‑led spaces for loved ones and affected others

• Drive outreach across Hounslow, connecting communities to support

• Collaborate with NHS, Public Health and internal teams to create an integrated, holistic service

• Lead safeguarding with confidence, ensuring every interaction is safe, ethical and well‑documented

What we're looking for

You’re autonomous, creative, and calm under pressure. You’ve worked in mental health and addiction settings, you understand safeguarding, and you’re ready to lead. You bring empathy, flexibility, and a non‑judgemental approach to every conversation.

• Minimum of 1 year working in mental health services

• Minimum of 1 year working with those impacted by addiction

• Minimum of 1 year of line management

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

Benefits of working with us

• Contributory pension — A solid pension that supports your future while you support others

• Generous annual leave — 25 days plus bank holidays, rising each year up to 30 days

• Mind Mental Health Day — a day off for your birthday  

• Perkbox wellness hub — Rewards, discounts and wellbeing tools to keep you feeling your best

• Cycle to Work — Save money, stay active and make your commute greener

• Flexible working — Balance life and work with supportive flexibility

• Employee Assistance Programme — Free counselling and confidential support whenever you need it

• Paid medical appointment time — Take care of your health without losing pay

• Training & development — Grow your skills with ongoing learning and professional support

• Mind Federated Network resources — Access shared training, expertise and tools from the wider Mind community

Please find a full JD and Person Specification attached to the ad. 

Help us grow our corporate income, building transformational partnerships and accelerating Habitat GB's mission to tackle housing poverty around the world.

This is an exceptional opportunity to join Habitat for Humanity Great Britain at a pivotal moment in our growth. We have ambitious plans to significantly increase our impact, expand our profile and unlock substantial new investment from the private sector. To do this, we are seeking an experienced, entrepreneurial and relationship-driven Head of Corporate Partnerships to lead the next phase of our corporate fundraising journey.

Reporting to the Director of Fundraising & Partnerships, you will lead the development and delivery of a high-value corporate partnerships strategy, personally securing and growing six-figure and multi-year partnerships with some of the UK's most influential companies. You'll build on strong foundations while creating new opportunities for businesses to engage with one of the world's leading housing and community development organisations.

This is an exciting opportunity to combine strategic leadership with hands-on income generation. You will lead a growing team, shape future investment in the function, and drive delivery of ambitious targets, including £1.3 million in corporate income and more than £500,000 in new business in year one, helping to achieve our ambition to double corporate income over the next three years.

As part of the global Habitat for Humanity network, you'll be able to offer corporate partners compelling opportunities spanning housing, climate resilience, community development, employee engagement and international volunteering. Few charities can match the scale, reach and tangible impact of the partnerships you will create.

We are looking for an outstanding fundraiser and leader with a track record of securing significant corporate partnerships, building high-performing pipelines and inspiring teams to deliver ambitious targets. In return, you'll join a passionate, values-led organisation where your work will directly help more families access the safety, security and opportunity of a decent home.

If you're excited by growth, motivated by impact and ready to build something extraordinary, we'd love to hear from you.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Start your Habitat journey here…

We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4).

Job Purpose

 The Head of Corporate Partnerships is accountable for delivering substantial and sustained income growth from the private sector, with clear ownership of income targets, pipeline strength and conversion performance.

The role will lead the development and execution of a high-value, ESG-aligned corporate partnerships strategy, focused on securing and growing six-figure and multi-year partnerships. Combining strategic leadership with hands-on delivery, the postholder will personally lead priority opportunities while building a high-performing, commercially focused function capable of doubling corporate income over a three-year period.

Working closely with the Director of Fundraising & Partnerships, the role will strengthen Habitat GB’s position as a partner of choice for purpose-driven businesses, leveraging the global Habitat network to deliver scalable, high-impact partnerships

Key Accountabilities/Responsibilities:

Corporate Partnerships Strategy & Growth

· Develop, implement and continuously refine a high-value corporate partnerships strategy aligned to organisational growth ambitions

· Deliver significant year-on-year income growth, contributing to the target to double corporate income within three years

· Lead the development of market-leading ESG-aligned partnership propositions, linked to SDGs, climate resilience and inclusive housing

· Identify, prioritise and unlock opportunities with UK-headquartered multinationals and national corporate partners

· Leverage the global Habitat network to secure multi-country and scalable partnership opportunities

Income Generation & New Business Delivery

· Personally lead the end-to-end development of strategic partnerships—from prospect identification through to negotiation and contract

· Secure six-figure and multi-year partnerships aligned to organisational priorities

· Deliver against agreed annual income and new business targets (anticipated to be £1.3m and £500k+ in year one), with a clear trajectory for sustained growth.

· Build and maintain a robust pipeline with a minimum 3–5x coverage ratio, ensuring consistent delivery against targets

· Apply disciplined prospect qualification, prioritisation and conversion methodologies

· Lead complex, high-value negotiations and partnership design

Pipeline Management, Forecasting & Performance

· Own and manage a dynamic, data-driven pipeline, using CRM systems and performance insights to inform decision-making

· Track and report on pipeline health, conversion rates, income forecasting and return on investment

· Work collaboratively with Finance to ensure accurate income forecasting, budgeting and reporting. Embed structured pipeline reviews and performance management processes.

· Ensure accurate forecasting and proactive management of risks and opportunities.

Partnership Management & Strategic Account Growth

· Oversee the strategic management, renewal and year-on-year growth of existing partnerships

· Drive increased partnership value through upsell, cross-portfolio engagement and multi-year agreements

· Ensure strong retention rates and long-term partner engagement

· Act as senior relationship lead for flagship and high-value accounts

· Maximise value through integrated opportunities including employee engagement, brand alignment, volunteering and digital activation

Global Volunteering Programme

• Provide strategic oversight of Habitat GB's Global Volunteering programme, ensuring it supports organisational income, engagement and partnership objectives
• Line manage the Volunteer Coordinator and support the effective delivery, growth and performance of the programme
• Ensure appropriate systems, processes, risk management and safeguarding measures are in place to support the safe and effective operation of the programme
• Embed Global Volunteering opportunities within corporate partnerships and supporter engagement activity to maximise participation, income and impact

Team Leadership & Capability Building

· Lead and develop the Corporate Partnerships team, currently comprising the New Business Manager and Volunteer Coordinator, with planned responsibility for the Corporate Partnerships Manager and New Business Executive roles as these positions are recruited

· Set clear objectives, KPIs and expectations aligned to income delivery and pipeline development

· Build a high-performing, accountable and commercially focused team culture

· Support capability development in pipeline management, negotiation and partnership growth

· Ensure effective use of systems, data and insight across the function

Proposition Development & Cross-Organisational Leadership

· Work collaboratively with Impact and Programmes teams, as well as other Fundraising & Partnerships colleagues to develop compelling, tailored partnership propositions

· Influence and align senior internal stakeholders to prioritise and deliver high-value opportunities

· Ensure all partnership propositions clearly articulate impact, value and alignment with corporate ESG priorities

· Drive innovation in corporate partnership “products”, responding to evolving market demand

External Profile, Influence & Market Positioning

· Position Habitat GB as a leading partner for corporate social impact and ESG-driven collaboration

· Build and maintain strong relationships with senior corporate stakeholders and decision-makers

· Represent Habitat GB at external forums, events and networks to build visibility and generate opportunities

· Contribute to thought leadership and sector engagement

Risk, Compliance & Due Diligence

· Ensure robust corporate due diligence processes and proactive management of reputational risk

· Maintain compliance with fundraising regulation, ethical standards and organisational policies

· Protect and enhance Habitat GB’s brand through careful partner selection and management

Person profile:

· Proven track record of securing six-figure+ corporate partnerships, including complex, strategic and multi-year deals

· Significant experience in corporate fundraising, partnerships or business development in a charitable or other relevant context

· Demonstrable success in building and converting high-value pipelines

· Experience managing and growing strategic partnerships and key accounts

· Experience leading complex negotiations and high-level stakeholder engagement

· Experience of line management or leading high-performing teams, including leading teams through growth, change or transformation

· Strong understanding of corporate fundraising, ESG, CSR and sustainability agendas

· Commercially astute with the ability to align corporate objectives and social impact

· Strong understanding of pipeline management, forecasting and performance metrics

· Excellent written and verbal communication skills, with the ability to influence at senior level

· Highly delivery-focused, with a strong track record of meeting or exceeding income targets

· Strategic thinker with the ability to translate strategy into measurable results

· Strong relationship builder with credibility at senior/executive level

· Data-driven and disciplined in pipeline and performance management

· Creative and solution-oriented in developing partnership propositions

· Strong influencing skills in complex and matrix environments

· Results-driven, resilient and accountable

· High integrity, professionalism and sound judgement

· Strong alignment with Habitat GB’s mission and values

· Collaborative, inclusive and values-led leadership style

· Commitment to equality, diversity, safeguarding and ethical practice

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

As Deputy Director of Operations (Local Services), you'll lead the strategic and operational delivery of Victim Support's services across the regions. You'll act as the senior organisational representative for commissioners and system partners, shaping local system responses and ensuring quality, sustainability and innovation. You'll Translate national strategy into regional implementation and be accountable for performance, risk and culture.

You'll lead a cluster of services across England and Wales, and work with individual associated Area Managers, to identify, develop, promote opportunities to grow and develop services, to improve impact and reach more victim-survivors. In conjunction with the Director for Operations, you'll further develop opportunities for partnership working across England and Wales. You'll identify trends in commissioning and act to ensure models and approaches are evolving.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career

About the Role

Central to the role is ensuring that relationships between Victim Support, commissioners and stakeholders are strong and you'll take proactive action to address risks and improvement actions and themes. With excellent interpersonal skills you'll manage Area Managers, within a cluster, to ensure the organisation is positioned strongly and represented professionally with accurate evidence-based information and insight.

You'll help promote a strong external brand for the organisation by ensuring the team serve people impacted by crime well in line with strong service delivery standards. You'll play a key role in the ownership and accountability for the delivery of financial, customer, risk, and people objectives across regional services.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

                                                               Marshall’s Charity

Chief Executive and Clerk to the Trustees

£90,000 per annum + benefits Marshall’s Charity, 66 Newcomen  Street, London SE1 1YT

The Charity was formed in 1631 on the death of John Marshall, a baker in Southwark. In his Will, after making provision for his family and friends, he left the balance of his modest estate to trustees to be used for various charitable purposes. The Charity is funded solely from this endowment and carries out its charitable purposes principally by awarding grants for the Marshall's Educational Foundation, the restoration and repair of parsonages and Anglican churches and as Patrons to  Christchurch, Southwark.

The post holder will be a key part of a small, dedicated and friendly team and play a pivotal role in the organisation by leading on all matters of finance, compliance, regulatory and risk management and office administration systems. In doing so you will be making a tangible and long-lasting contribution to the Charity 

The ideal candidate will:

• demonstrate senior financial experience including accounting, cash management, liaison with contractors, relevant law
• hold a professional accountancy qualification 
• possess excellent oral and written communication skills
• demonstrate proven administrative, IT and organisational skills
• have experience of corporate and fiscal governance gained within the professional, charitable or wider not-for-profit sectors
• be supportive of the Charity’s aims and sympathetic to the cause of the Church of England
• have a positive “can do” attitude

Whatever your professional background, unquestionable commitment, honesty, integrity and energy, along with an eye for detail, are essential. Candidates should be within easy reach to the offices near London Bridge. If you share our commitment and interest and have the skills, motivation and experience to join us we would be keen to hear from you. 

How to Apply

Download further details of the position from our website:

Marylebone Executive Search

For an informal confidential discussion call Richard Evans or Kevin Everett number found on website.

Apply online with a full Curriculum Vitae detailing your skills, qualifications and experience together with a two-page covering letter outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Person Specification.

Closing date for applications:                                                       9 August 2026

Long List interviews:                                                                           14 August – 10 September 2026

Short List interviews:                                                                           w/c 21 September 2026

Candidate Visits and Final Panel Interviews:                                    w/c 28 September 2026

Start Date:                                                                                             mid-January 2027

Job Title: Head of People

Department: People Team 

Reports to: Chief Operating Officer 

Responsible for:  

• Senior Manager – Recruitment and Training

• People Advisor 

Salary: £55,000 - £60,000 (Dependent on Experience) 

Closing date: 2nd August 

Interviews w/c: 10th August 

Brentford FC Community Sports Trust 

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life. 

As an independent charity working in partnership with Brentford Football Club, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.

Inclusion Statement 

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. 

Safeguarding Statement  

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions. 

Role Summary 

The Head of People will be responsible for delivering an efficient, compliant and people-focused HR service across the Community Trust, supporting approximately 78 permanent employees and 125 casual workers. 

This is a hands-on operational role with a strong focus on employee relations, HR processes and compliance, payroll coordination and finalisation, and providing practical people support to managers across the organisation. 

The role will directly manage the People Advisor and the Senior Manager - Recruitment & Training Manager, ensuring the effective delivery of recruitment, onboarding, training, compliance, and employee relations. Collaborating closely with departmental leaders, Finance, and safeguarding teams, the People Lead will ensure that people practices, foster a positive employee experience, and promote a culture aligned with the Trust’s values. 

Key Responsibilities 

Leadership and Team Management 

• Provide effective day-to-day leadership and management of the People Advisor and Recruitment & Training Manager. 

• Set priorities, allocate workloads and ensure the People team delivers a high-quality, responsive service across the Trust. 

• Support the development and performance of direct reports through regular coaching, feedback and development planning. 

• Foster a collaborative, customer-focused and solutions-oriented approach within the People team. 

Employee Relations 

• Lead and manage employee relations casework, providing advice and guidance on disciplinary, grievance, absence management, performance, probation and capability matters. 

• Support managers in resolving people issues in a timely, fair and consistent manner, ensuring compliance with employment legislation and internal policies. 

• Liaise with external employment law advisers where required on complex cases and organisational matters. 

• Maintain accurate case management records and identify trends requiring organisational intervention or support. 

• Support organisational change initiatives and workforce planning activity where required. 

HR Operations and Compliance 

• Oversee and deliver the day-to-day delivery of HR processes across the employee lifecycle, including recruitment, onboarding, contract management, employee changes and offboarding. 

• Maintain and continually improve HR policies, procedures and systems to ensure compliance, consistency and operational efficiency. 

• Ensure compliance with employment legislation, safer recruitment practices and safeguarding requirements. 

• Lead HR compliance activity, including supporting external audits and managing safeguarding-related people processes. 

• Prepare and coordinate workforce data, people metrics and management information for senior leadership and Trustees. 

• Ensure employee records and HR systems are maintained accurately and confidentially. 

Payroll and Benefits Safeguarding 

• Lead the monthly payroll process, ensuring all payroll changes are accurately reviewed, authorised and submitted within agreed deadlines. 

• Take responsibility for payroll finalisation and sign-off, working closely with Finance and payroll providers to ensure employees are paid accurately and on time. 

• Coordinate pension administration, employee benefits and life assurance arrangements. 

• Conduct regular audits of payroll and people data to ensure accuracy, compliance and effective record keeping. 

• Act as the key point of contact for payroll and benefits queries. 

Safeguarding 

• Build a strong working relationship with the Safeguarding team, ensuring Safeguarding is continually embedded within the Trust. 

• Work with the Head of Safeguarding on Safeguarding and people initiatives to promote a Safeguarding culture throughout the Trust. 

• Responsible for Safer Recruitment practices and compliance, including internal and external audits. 

Employee Engagement and Wellbeing 

• Lead employee engagement activities, including staff surveys, pulse surveys and wellbeing initiatives. 

• Analyse employee feedback and recommend actions that enhance engagement, retention and culture. 

• Champion wellbeing initiatives and support the delivery of programmes that promote positive mental health and employee wellbeing. 

• Promote inclusive practices that support a positive, respectful and high-performing workplace culture. 

EDI 

• People Lead for the EDI Strategy group, ensuring that EDI strategic objectives are met and taken forward.

• Collaborate with the Senior Manager – Recruitment and Training and the EDI Manager (Club) to ensure EDI training is aligned with Trust values and fosters inclusion across the Trust. 

Governance and Stakeholder Management 

• Work closely with Finance to ensure effective establishment control, headcount management and approval processes. 

• Produce people-related reports, updates and recommendations for senior leadership teams and Trustees. 

• People Lead for the People and Culture Subgroup, reporting to the People and Culture (Trustee) Chair, responsible for preparation and presentation of reports, papers and recommendations. 

• Build strong working relationships with managers across the organisation and with Trustees,and act as a trusted advisor on people matters. 

Direct Reports 

• People Advisor 

• Senior Manager - Recruitment & Training Manager 

Key Relationships  

Internal 

• CEO & COO 

• Heads of Departments and Senior Managers

• Safeguarding Teams

• Trustees

External

• Brentford Football Club: People Team, EDI, Safeguarding 

• Third Party Providers: Payroll and Benefits Providers

Person Specification 

Essential Experience and Knowledge 

• Proven experience in a generalist HR or People role with significant exposure to employee relations case management. 

• Experience of advising and supporting managers on disciplinary, grievance, absence management, performance, probation and capability matters. 

• Strong knowledge of UK employment legislation and HR best practice. 

• Experience of managing and improving HR processes across the employee lifecycle. 

• Experience of coordinating and finalising payroll, working closely with finance teams and external payroll providers. 

• Experience of producing HR reports, workforce data and management information. 

• Experience of managing or supervising team members. 

• Strong stakeholder management skills with the ability to build effective relationships at all levels. 

• Excellent organisational skills with the ability to manage multiple priorities and deadlines. 

• High levels of discretion and confidentiality when handling sensitive employee information. 

• Strong communication and influencing skills with a practical and solution-focused approach. 

Desirable Experience and Knowledge 

• Experience working within a charity, community trust, not-for-profit or social impact organisation. 

• Understanding of the governance, funding and compliance requirements associated with charitable organisations. 

• Experience supporting safeguarding-related people processes. 

• Experience supporting organisational change and workforce planning initiatives. 

• Experience of using Workday HRIS or a comparable HR system. 

• CIPD Level 5 qualification (or equivalent) desirable; CIPD Level 7 advantageous. 

Key Focus Areas 

• Employee Relations 

• Payroll Coordination and Finalisation 

• HR Operations and Compliance 

• Recruitment and Onboarding Oversight 

• People Team Leadership 

• Workforce Reporting and Governance 

• Employee Engagement and Wellbeing 

• Safeguarding Compliance 

• Continuous Improvement of People Processes 

General Trust Accountabilities 

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies 

• To ensure compliance with all relevant legal, regulatory, ethical and social requirements 

• To ensure compliance with the Trust’s Code of Conduct.

• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust 

• To keep confidential any information gained regarding the Trust and its personnel 

• To maintain a flexible approach to work at all times 

Join a Values-Led Charity Making a Difference

The Frank Parkinson Yorkshire Trust is a long-established almshouse charity providing high-quality independent living accommodation for older people in Guiseley. Home to 44 residents, our attractive and well-maintained site offers more than housing – it provides a safe, supportive community where people can live independently with dignity and confidence.

We are looking for an enthusiastic and compassionate Housing Officer to join our small, dedicated team. This is an opportunity to take ownership of a varied and rewarding role, combining housing management, resident engagement, estate management, and community development.

About the Role

Reporting to the Head of Operations, you will lead the day-to-day housing management and estate services across our site. You will build positive relationships with residents, support their wellbeing and independence, ensure homes and communal areas are safe and well managed, and help create a vibrant community environment.

This is a hands-on role suited to someone who enjoys working closely with people, takes pride in delivering excellent services, and can balance resident support with professional housing management responsibilities.

Key Responsibilities

· Manage housing applications, allocations, viewings, sign-ups, and empty homes.

· Carry out regular resident visits to support wellbeing, independence, and tenancy sustainability.

· Lead day-to-day estate management activities and property inspections.

· Monitor repairs, contractors, and compliance activities to ensure high standards are maintained.

· Respond effectively to resident enquiries, concerns, complaints, and safeguarding matters.

· Maintain accurate records and support housing, health and safety, and compliance requirements.

· Organise resident events, engagement activities, and community initiatives.

· Build positive relationships with residents, families, contractors, local organisations, and partner agencies.

· Contribute to service improvements and support reporting for senior management and Trustees.

· Provide occasional support outside normal working hours in emergency situations, with time off in lieu provided.

What We’re Looking For

We are seeking someone who:

· Has experience in housing, property, community, support, or customer-focused services.

· Enjoys working directly with older people and supporting independent living.

· Has excellent communication, organisational, and problem-solving skills.

· Can work independently while contributing positively to a small team.

· Demonstrates empathy, professionalism, and sound judgement.

· Is confident managing competing priorities and maintaining accurate records.

· Understands the importance of safeguarding, health and safety, and resident wellbeing.

Why Join Us?

At The Frank Parkinson Yorkshire Trust, you’ll be part of a small organisation where your contribution is visible, valued, and genuinely makes a difference.

This is an exciting opportunity for a values-led and dynamic leader to become CEO of Rochdale and District Mind and guide us in our mission to make a positive impact on the mental health and well-being of our communities.

About us

Rochdale and District Mind is an independent mental health charity that supports people facing mental health and wellbeing challenges. A part of the national Mind Federation and the Mind in Greater Manchester partnership, our goal is to ensure that individuals do not face mental health issues alone and can live free from stigma and discrimination.

About the role

This role offers an excellent opportunity for an empathetic leader to shape our strategy and cultivate a culture of continuous learning, inclusion, and support, fostering a spirit of celebration for achievements across all teams.

Your leadership will both shape our strategic vision and deliver our operational plans, ensuring robust governance and championing diversity and inclusivity. You will also spearhead the efficient, effective, and safe management of our organisation, in line with our mission, strategy and values.

Committed to mental health advocacy, you will elevate our impact for service users through meaningful co-production of services and by your ability to build effective relationships with partners and commissioners.

Collaborating closely with our dedicated Board of Trustees and experienced Senior Leadership team, you will oversee resource management, finances, and operations, upholding the highest standards throughout and ensuring our growth and long term sustainability.

About you

• Experienced as a CEO/senior leader in a similar sized (or larger) voluntary organisation or an organisation delivering services into the sector or working closely with the voluntary sector.
• Passionate about our mission of ensuring that people do not face mental health and emotional wellbeing issues alone and are free from stigma and discrimination.
• Demonstrable experience as a values-led, resilient and people-centred leader.
• Experience of supporting teams through change.
• Strong financial acumen, able to develop and monitor/evaluate financial plans, budgets management accounts etc.
• Experience of building a culture that promotes continuous learning, inclusion, collaboration, and accountability.
• Proven track record of successful business development/fundraising.
• Able to balance strategic oversight with operational grip.
• Experience of the demands of governance and compliance, including working with Boards of Trustees/NEDs.
• Excellent communication and influencing skills.

Understanding of challenges affecting the voluntary sector.

Benefits:

• Auto-enrolment Pension scheme with 3% contribution from the organisation
• Opportunities for hybrid working after an initial embedding period
• Training and development opportunities
• Our commitment to providing wellbeing opportunities in support of staff, including an Employee Assistance Programme

How to apply

Eastside People is supporting Rochdale and District Mind in the recruitment for this role. Please apply by submitting your CV and a cover letter. You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

Please respond to the following areas in your cover letter:

• Your familiarity with mental health and wellbeing challenges and how this resonates for you
• Your experience/knowledge in relation to the Person Specification.

Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.

We would discourage you from deselecting yourself if you are in doubt about meeting all the criteria.

The closing date for applications is noon on Wednesday, 29th July 2026, and our candidate assessment schedule is anticipated as follows:

• Eastside People longlisting interviews will be held throughout the advertising phase up to and immediately after the above closing date – online
• First Interviews with Rochdale and District Mind will be held on Friday August 7 or August 14 in-person at their offices
• Final interviews with the Board are planned for Friday August 14 or, week commencing August 24 2026 - online

We would like to encourage candidates to apply early for the role where possible.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application/interview process, please contact us so we can support you appropriately.

REF-229 627

Service Manager – Community Services

Location: Bury 

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the Role 

As Service Manager – Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable.

Key responsibilities

• Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led.

• Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development.

• Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively.

• Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement.

• Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk.

• Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors.

• Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence.

• Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

Essential: 

• Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment.
• Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases.
• Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice.
• Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement.
• Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings.
• Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting.
• Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership.

Desirable 

• ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership.
• Experience of service development, project delivery, change management or supporting new initiatives within a support service setting.
• Knowledge of Women’s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding.
• Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You? 

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits: 

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants. 

• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents. 

• Mental Health Support – Access emotional and mental well-being services through Spectrum. 

• Cycle to Work Scheme – Save on commuting costs while staying active. 

• Pension Options – with employer pension contributions. 

• Life Assurance – Peace of mind for you and your loved ones. 

• Financial Advice – Expert guidance to help manage your finances. 

• Recognition Awards – Celebrate your achievements with our recognition programs. 

• Meaningful learning and development programmes with regular focus on your individual growth. 

• Gym Membership Discounts – Stay fit with local gym access. 

• One Calico Events – Connect and unwind at our employee social gatherings. 

• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career. 

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most. 

How to Apply 

Click Apply Now to complete your application online. Applications close on  31/07/2026

We can’t wait to welcome you to our team! 

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know at.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001.Our founding purpose is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound. Our Mission is to develop the hope, optimism and self-esteem of young people so that they can:  Lead healthy lives; Stay in School; Grow up to become independent productive adults; Have lofty aspirations and work to attain their innate potential.

Although we have recovered from the Covid 19 pandemic, the nation now faces the worst cost of living crisis since the 1950s, thanks to the Russian Ukraine war, and now the US Israel Iran one which have disrupted the global energy market. There is no denying that, in the UK, young people (YP) are being disproportionally affected. We are deeply concerned about the impact this crisis is having on the young people that we work with across the board.

The UK youth unemployment rate for 16-24-year-olds sits at a concerning 16.2%, an 11-year high. There are over 1 million young people not in education, employment or training (NEET). We know that high numbers of vacancies do not translate into opportunities for all young people, especially those from BAME background who already face discrimination in the labour market.

We are responding to this emerging issue, by working harder and smarter to support young people that we work with for whom the transition from formal education into employment is not automatic. We work to help this group have access to economic opportunities in these challenging times. We believe that our services bridge this gap and provide opportunities for young people to develop wider social, personal and self -management skills required for productive participation and integration into society. For additional information about the Trust and its programmes, please go to our website. 

Job purpose: Provide a range of administration services to enable the Trust to operate its day-to-day activities, management and governance processes effectively.

Roles and responsibilities:

The main responsibilities of the job are:

· Provide administrative support to the Programme Manager, Trustees and Youth Board 

· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records, research, and other general duties

· Assist implementation of the Trust’s charitable programmes e.g., by providing administration support to project teams and organising promotional activities.

· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up

· Proactively manage our website day-to-day and post to our social media, consulting where necessary. Produce leaflets, publicity and newsletters

· Support our organisation development plans by helping us research and implement any new policies, processes and best practice procedures required, and maintaining the database of evidence

· Suggest administrative improvements to support the smooth running of the charity and, when agreed, implement them

Key working relationships:  The post holder will work with all the Trustees (but particularly the Trustee responsible for Communications), the Programmes Manager as well as the Trust’s finance service provider. The post holder will develop good working relationships with other stakeholders including our project delivery partners, members of the Youth Board and, in some cases, young people on or applying for our programmes.

 Person specification -Specific experience or skill     KEY: (E) Essential (D) Desirable

· Experience of organising own work effectively with limited supervision (E)

· Significant experience providing administrative support. Experience of working in a charity would be an advantage (E)

· Excellent digital skills, with the ability to learn new software and systems quickly and instruct others (E)

· Proficiency in Microsoft 365 including administering a system(E)

· Experience of organising and maintaining records, both on paper and digitally. (E)

· Ability to produce attractive documents and reports for a range of audiences adhering to our house style (E)

· Ability to work effectively with all our stakeholders, including young people from disadvantaged backgrounds (E).

· An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing

· Exceptional time and task management skills; calmness under pressure (E)

· Experience working in a pressured environment with lots of competing priorities (E) 

Knowledge, qualifications

· Knowledge of good administrative practices (E)

· Knowledge of General Data Protection Regulations (E)

· An understanding of safeguarding of children, young people and vulnerable adults (E)

· Current DBS certificate (E but, for a suitable candidate, the post might be offered subject to a DBS being obtained)

· Degree or relevant experience of working in the charity/ Social sector (D)

Personal skills and abilities

· A highly organised person with attention to detail (E).

· Ability to organise own workload to reflect our charity’s priorities (E).

· Ability to communicate effectively with all people involved with the Trust (E).

· Remote working skills (E)

· Good report-writing and presentation skills (E).

· Commitment to equality, diversity, inclusion (E)

· Ability to research information (E)

· Proven ability to work on own initiative and mobilise/manage support from colleagues (E).

• Proactive, creative and innovative approach with high drive for results (E)

Personal qualities:  Commitment to own continuing personal and professional development (E)

· Commitment to the vision, mission and values of DTT (E)

· Flexibility

• Commitment to effective relationship building and collaboration (E)

Application process

Please write no more than 1000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references.

Main Purpose of the Role

The Administrator plays a key role in supporting the effective day-to-day operation of The Friendly Trust. As the first point of contact for many callers and visitors, the postholder will provide a professional, welcoming and responsive service, ensuring enquiries are handled efficiently and messages are communicated accurately. The Administrator will be responsible for maintaining effective administrative systems, managing organisational records and data, and providing high-quality administrative support to the Director, General Manager, Team Managers and Trust Officers. Through these activities, the postholder will help ensure the smooth running of the organisation and contribute to the achievement of The Friendly Trust's aims and objectives.

Key Responsibilities

Communication and Customer Service

• Act as the first point of contact for telephone enquiries, providing a professional and helpful service to service users, families, professionals and other stakeholders.
• Answer incoming telephone calls promptly, relay messages accurately and ensure enquiries are directed appropriately.
• Manage incoming and outgoing correspondence, ensuring information is communicated effectively and in a timely manner.
• Maintain positive and professional relationships with internal and external contacts.

Data Management and Reporting

• Support the Director, General Manager, Team Managers and Trust Officers in maintaining accurate records and statistical information.
• Ensure the timely and accurate input, maintenance and retrieval of information within the Trust's case management and data systems.
• Assist with the production of monitoring information, reports and organisational statistics.

Office Systems and Administration

• Develop, maintain and improve administrative systems and processes that support the efficient running of the organisation.
• Maintain electronic and paper filing systems, ensuring records are stored securely and remain accessible when required.
• Provide administrative support to managers and Trust Officers across the organisation.

Operational Support

• Assist with arranging meetings, training sessions and organisational events.
• Prepare, photocopy and distribute documents, agendas, leaflets and other materials required for service delivery and organisational activities.

Building, Facilities and Resources

• Support the General Manager in coordinating building maintenance, repairs and equipment servicing.
• Liaise with landlords, contractors and suppliers as required.
• Help maintain office resources and equipment.

Financial Administration

• Undertake routine financial administrative duties, including processing invoices and highlighting any discrepancies or concerns to the General Manager.

Quality, Compliance and Sustainability

• Support the maintenance of accurate organisational records and compliance with organisational policies and procedures.
• Contribute to environmentally sustainable working practices across the Trust.

Other Duties

• Undertake any other duties commensurate with the role as reasonably required

Person Specification

Essential Skills and Experience

• Excellent verbal, written and interpersonal communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies.
• Strong administrative, organisational and customer service skills, with the ability to manage a varied workload, prioritise competing demands and respond effectively to changing priorities.
• Excellent attention to detail, with the ability to maintain accurate records, handle confidential information appropriately and comply with data protection requirements.
• Confident and competent user of Microsoft 365, databases and other IT systems, including experience of data entry and maintaining electronic record systems.
• Ability to work independently using initiative, whilst contributing effectively as part of a team.
• Positive, flexible and proactive approach to work.
• Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds.
• Commitment to equality, diversity and inclusion, professional standards and The Friendly Trust's values.

Desirable Skills and Experience

• Experience working within the charity, voluntary, health or social care sectors.
• Experience of handling front-line enquiries, telephone calls, reception duties or other customer-facing services.
• Knowledge of issues affecting people with learning disabilities and their families.
• Knowledge of welfare benefits, financial administration or related support services.
• Experience of using case management, CRM or client record systems, including CASPAR Gov or similar software.
• Experience of producing reports, statistics and monitoring information.
• Experience of coordinating office systems, administrative processes or facilities management.
• Knowledge of information governance, records management and basic financial administration, including invoice processing and record keeping.
• Good record of punctuality, reliability and attendance.

Personal Attributes

• Professional, trustworthy and dependable.
• Solution-focused, adaptable and committed to continuous learning.
• Able to remain calm and professional when handling sensitive or challenging enquiries.
• Committed to supporting The Friendly Trust's mission, values and person-centred approach.

Do you have a passion for working in the heart of your local community and are driven by making a difference?  Then Citizens Advice Mid Mercia is the organisation for you.

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away.  We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are seeking an experienced Bid Writer to join our established funding team. The successful candidate will develop persuasive, compelling and compliant tender responses to support income generation for our charity. The role requires excellent writing skills, creativity, attention to detail, and the ability to collaborate with colleagues across various departments.

We are looking for someone who:

• Has excellent communication skills
• Can manage own time effectively with a keen eye for detail
• 2-4 years of bid writing experience
• Experience of contributing to or supporting high-quality written submissions (e.g. bids, tenders, funding applications)
• Ability to understand complex information and present it clearly and concisely

Responsibilities / Key Tasks:

• Write, edit and improve tender responses and supporting documents
• Develop clear, concise, and persuasive content demonstrating impact and outcomes
• Create supporting materials such as case studies and summaries
• Work with colleagues across funding, operations, finance and partnerships to gather information
• Translate service delivery information into clear, structured written responses
• Support the coordination of tenders, timelines and requirements

What we offer in return:

• 28 days entitlement plus bank holidays pro-rata
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Remote/flexible working opportunities, subject to management approval
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria

The essentials

• Salary: £35,000 – 40,000 per annum
• Hours: 37.5 hours per week
• Location: Hybrid Working – mainly from home with occasional travel to one of our offices
• Contract: permanent

Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process

To apply: send your CV and cover letter, explaining why you would be suitable for this role 

Closing Date: 11 August 2026

Thank you for your interest in our vacancy.  The above role is advertised on a rolling recruitment basis.  We reserve the right to withdraw or close this vacancy at any time, without prior notice, before the advertised closing date. Please apply as soon as possible to avoid disappointment.

If you do not hear back from us within 10 working days after the closing date, please assume that your application has been unsuccessful on this occasion.  Please do not be discouraged from applying for other positions within our organisation. 

We are a Disability Confident Employer

Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers. 

Help maximise the impact of community solar

South East London Community Energy (SELCE) is looking for a Solar Engagement & Asset Management Officer to help maximise the performance and impact of community-owned solar across South East London.

You'll play a unique role combining technical asset management with community engagement. Working across our operational solar portfolio and various innovative programmes, you'll help ensure solar installations perform at their best, bring underperforming systems back into use and build the next generation of local solar expertise.

From monitoring the performance of SELCE's solar portfolio, to helping schools recover the full value of their existing solar installations and mentoring volunteers through various programme, you'll help ensure every solar panel delivers the greatest possible environmental and community benefit.

This is an ideal opportunity for someone with technical solar knowledge who enjoys solving problems, working with people and helping communities benefit from renewable energy.

Key Responsibilities

Solar Asset Management

You'll help maximise the performance and reliability of SELCE's growing portfolio of community-owned solar installations.

• Monitor operational solar performance using online platforms.
• Analyse generation data and identify underperforming systems.
• Coordinate fault investigation and maintenance contractors.
• Maintain technical records and asset documentation.
• Produce performance reports for internal and external stakeholders.
• Coordinate invoicing and Feed in Tariff claims
• Support the coordination and delivery of O&M plans and scheduling
• Support warranty claims, maintenance planning and performance optimisation.

Project Delivery Support

• Support delivery of SELCE's renewable energy and decarbonisation projects.
• Assist with site surveys, data collection and technical assessments.
• Prepare and maintain project records and documentation.
• Support funding monitoring, reporting and evaluation.
• Provide operational and administrative support across current and future projects.

Domestic Solar Engagement

Support SELCE's volunteer programme helping residents purchase solar with confidence.

• Recruit, train and support volunteers.
• Deliver training in solar technologies, consumer protection and quality assurance.
• Support household assessments.
• Review and quality assure solar designs.
• Support collective purchasing campaigns.
• Monitor and evaluate programme outcomes.

Community Engagement

Represent SELCE across South East London.

• Deliver workshops and attend community events.
• Build relationships with schools, residents and partners.
• Promote community-owned solar and consumer protection.

Person Specification

Essential

• Experience working with commercial or domestic solar PV systems.
• Good understanding of solar monitoring platforms and performance analysis.
• Knowledge of solar PV components and common faults.
• Strong Excel and Microsoft Office skills.
• Excellent organisational, communication and interpersonal skills.
• Ability to explain technical information to non-technical audiences.
• Experience of making presentations, or teaching, or supporting adult learning
• Attention to detail and ability to manage multiple priorities.
• Enthusiasm for community energy and the energy transition.

Desirable

• Experience of solar asset management.
• Experience producing technical reports.
• Experience working with schools or local authorities.
• Experience recruiting or supervising volunteers.
• Knowledge of MCS standards and UK solar industry best practice.
• Full UK driving licence.

Benefits

• 15 days annual leave (pro rata) plus bank holidays
• 4% employer pension contribution
• Flexible and hybrid working
• Ongoing professional development and mentoring
• Time Off in Lieu (TOIL) for agreed evening and weekend work
• The opportunity to help shape one of the UK's leading community energy organisations

About SELCE

South East London Community Energy (SELCE) is an award-winning, member-owned energy cooperative creating a fair and just energy transition. Through community finance we develop renewable energy projects, help residents improve the energy efficiency of their homes and tackle fuel poverty.

Our growing solar portfolio supplies clean electricity to schools, community buildings and other organisations across South East London. Surplus income is reinvested into programmes supporting vulnerable households. Our work has received national recognition, including Community Energy Project at the British Renewable Energy Awards 2026.

Why Join SELCE?

You'll join one of the UK's leading community energy organisations at an exciting period of growth. Your work will improve the performance of renewable energy systems, reduce carbon emissions, lower energy costs for schools and community organisations, help residents invest confidently in solar and support local people to develop valuable green skills.

As a small, ambitious organisation you'll work directly with senior colleagues and enjoy genuine responsibility while making a measurable contribution to the transition to a fairer energy system.

Equality, Diversity and Inclusion

SELCE values diversity and is committed to building a team that reflects the communities we serve. We particularly welcome applications from people currently underrepresented within the renewable energy sector.