Financial and general administrator jobs
How's your job search on our site?
About Pecan
Pecan tackles poverty in Southwark by restoring dignity, belonging and hope through connected community services that address food insecurity, unemployment and isolation. From food banks and employment support to welcoming community spaces, we combine practical help with emotional and community care, helping people regain confidence, feel hopeful and believe in their potential.
About The Role
The Food Bank Coordinator is responsible for the day-to-day coordination and delivery of Southwark Foodbank, ensuring people experiencing financial hardship can access emergency food with dignity, compassion and respect.
The postholder will coordinate Foodbank sessions, support volunteers, maintain effective operational systems and build positive relationships with clients, referral agencies and community partners. Working closely with the Manager: Financial Resilience & Food Security, they will ensure the Foodbank operates safely, efficiently and to a consistently high standard.
Main Responsibilities:
- Foodbank Operations: Coordinate the day-to-day delivery of Southwark Foodbank sessions, ensuring they are well organised, welcoming and responsive to local needs. Prepare Foodbank sessions by ensuring food, equipment, resources and information are available where required.
-
Volunteer Coordination: Coordinate and support volunteers during Foodbank sessions, ensuring they feel confident, informed and valued. Act as a first point of contact for volunteer enquiries and support volunteer induction and ongoing engagement.
-
Client Support & Community Engagement: Provide a welcoming, inclusive and compassionate environment for everyone accessing the Foodbank. Respond to enquiries from clients, referral agencies, supporters and community organisations in a professional and timely manner.
-
Administration, Compliance & Quality: Maintain accurate client, volunteer and service records using organisational databases and systems. Support monitoring, reporting and data collection to demonstrate service performance and impact.
-
Cross-Service Collaboration: Work collaboratively with colleagues across Pecan's Food Security services to ensure joined-up support for residents. Provide operational support to Peckham Pantry and other food resilience initiatives during periods of increased demand, staff absence or changing organisational priorities.
Essential Requirements
- Experience coordinating or delivering community, customer-facing or volunteer-led services.
- Experience working with volunteers or supporting volunteer teams.
- Strong organisational and administrative skills with excellent attention to detail.
- Ability to manage competing priorities in a busy operational environment.
- Excellent communication and relationship-building skills.
- Good IT skills, including Microsoft Office and database systems.
- Ability to work independently while contributing positively within a team.
- Commitment to treating everyone with dignity, compassion and respect.
- Commitment to Pecan's mission, values and Christian ethos.
Desirable knowledge/expertise
- Experience within the voluntary or community sector.
- Experience supporting people experiencing poverty, financial hardship or social disadvatage.
- Knowledge of safeguarding, food hygiene and health and safety requirements.
- Experience maintaining monitoring information and service records.
- Full UK driving licence.
Please read the Job Description for more information.
Closing Date: Thursday 3rd September 2026, 9am
Interview Date: Week commencing Monday 7th September 2026, Details TBC
Start Date: ASAP
To apply please submit your CV and a short Cover Letter (maximum 4 pages in total) explaining why you are interested in the role and how you meet the person specification by the deadline.
Please note that applications that do not contain both the CV and Covering Letter as described above cannot be considered. If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you. Please direct all recruitment queries to our HR email address.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Finance
Reports to: Chief Executive
Direct Reports: Finance and Business Administrator
Location: Remote – With some travel to attend meetings and events (mainly in London but also other project areas elsewhere in the UK)
Salary: £46,542 Pro Rata
Hours: 3-4 Days per week
About Alexandra Rose Charity
We should all be able to eat healthy food. But right now, healthy options cost more than twice as much as junk food. It’s getting harder and harder for people to put good food on the table. In fact, the poorest fifth of UK households would need to spend 50% of their disposable income to eat the UK Government’s recommended healthy diet. Access to a choice of high quality, culturally appropriate fruit & veg is an essential building block for our mental and physical health. We need to put this right.
We’re on a mission to give people access to their choice of fresh fruit & veg, in the heart of their community. At Alexandra Rose, we are proud to deliver a mix of practical, place-based projects and national advocacy to shape a fairer future, where everyone can afford and enjoy fresh fruit & veg with dignity.
If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
About the role
We are looking for an experienced Head of Finance to help deliver our mission and support the growth and consolidation of the charity. As a member of our Senior Management Team, you will play a key role in implementing our new strategy as well as managing risk.
You will take overall responsibility for the organisation’s financial management, working closely with the Chief Executive and the Treasurer.
You will provide effective finance partner support to other functions within the charity to support its fundraising, operations and development.
You will also be responsible for the line management of the Finance & Business Administrator, working with the Chief Executive to both oversee and support the governance and compliance services function of the charity.
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Interview Process: The selection process may include two interviews:
Please submit your CV together with a cover letter that clearly demonstrates how your skills, experience and knowledge meet the requirements set out in the job pack. Please note that applications will not be considered from candidates who have applied within the last 18 months.
N.B. Applications without a cover letter will not be accepted
The client requests no contact from agencies or media sales.
The Bishop of Sheffield is seeking to appoint a new Senior Personal Assistant. This is a high-profile and pivotal appointment, providing an exciting opportunity to work closely with the Bishop at the heart of the Diocese of Sheffield. We are looking for a dynamic, highly organised and proactive individual who thrives in a fast-paced environment, can manage competing priorities and work confidently with initiative and discretion. The role is predominantly office-based, with flexibility to work remotely at times, and is based in a friendly and busy office in a pleasant and beautiful environment. It requires someone who can work effectively and independently while being a collaborative and valued member of the wider Bishop's team.
This is a significant and high-profile appointment, and we are looking for someone who will become a trusted member of a dedicated team based at Bishopscroft. The role is exceptionally varied, busy and demanding and immensely rewarding, providing support across every aspect of the Bishop's ministry - from diocesan leadership and parish life to national Church responsibilities, civic engagements and his work in the House of Lords.
The successful candidate will be someone who thrives in a high-volume, fast-paced environment where priorities can change quickly. You will be highly organised, able to exercise sound judgement and manage complex competing priorities with good humour and grace. You will need to be an excellent communicator, comfortable dealing with people from all walks of life, and able to handle sensitive and confidential matters with discretion.
Although much of the role is practical and administrative, its purpose is much broader. By ensuring that the Bishop's office runs smoothly and efficiently, you will play an important part in supporting his ministry and the mission of the Diocese of Sheffield to flourish and grow.
Whether you are already familiar with the life of the Church of England or are bringing valuable experience from another sector, if you believe your skills and experience match what we are looking for, we would be delighted to hear from you. A sympathy for the Christian Faith is essential.
1. PROVIDING EFFICIENT PA SUPPORT TO THE BISHOP OF SHEFFIELD
* Advanced planning and management of the Bishop's diary
* Organising all appointments and providing practical briefings about the arrangements made for all visits and meetings
* Preparing the Bishop's papers for all meetings and maintaining an efficient system for tracking papers
* Planning and organising the Bishop's travel arrangements in the UK and abroad
* Dealing promptly with all incoming correspondence and drafting replies
* Receiving and dealing with all emails in the PA's inbox and that of the Bishop
* Opening and allocating incoming post and dealing with letters where appropriate
* Handling a wide range of telephone enquiries with confidence, diplomacy, and tact - answering questions directly or passing them on to the Bishop or Chaplain or other appropriate source of information
2. GENERAL OVERSIGHT AND RUNNING OF THE BISHOP'S OFFICE
* Welcoming all visitors and arranging catering as necessary
* Ensuring that the office is kept tidy and all necessary equipment is purchased and maintained
* Daily filing and overseeing the management of all paper and computerised filing systems
* Organising the archiving of papers as appropriate
* Ensuring that the office database is kept up to date
* To be present at some meetings and at the Bishop's direction to take notes
* Delegation of work to the Administrative Assistant
3. FINANCE
* Managing a budget in excess of £100K and dealing with all day to day financial matters including the bishop's expenses
* Managing the day to day running of all bank accounts held by the bishop in his corporate capacity
* Transferring money, making payments and keeping records as required
* Administering the Bishop's Official Expenses account
* Administering the Bishop's Discretionary account
* Applying for grants from various funds, including the Lady Hastings Charity, by preparing applications, organising and recording all monies received and providing reports to the charities on how the monies was used
* With the advice of the Bishop and his Senior Staff, allocating holiday grants and making appropriate payments
4. MANAGEMENT OF BISHOPSCROFT
* Payment of all household bills including regular review of utility providers
* Liaison with Church Commissioners' Agent concerning all upkeep and repairs
* Making arrangements for convenient appointments for servicing and any work required
* Organising the purchase and installation of items for the Bishop's House on behalf of Bishoprics
* Liaising with the IT support advisors and organising IT provision at the office
* Maintaining the house inventory
5. HOSPITALITY
* Planning and organising catering for a range of social events each year, including the termly civic dinners and evening suppers
* Managing arrangements for the biennial Bishop's Garden Party
* Coordinating a week of Summer Term evening receptions (held in alternate years to the Bishop's Garden Party)
* Venue management and liaison
6. SUPPORTING THE WORK OF THE DIOCESE
* Organising the recruitment process for all senior appointments in the Diocese, including the advertising of posts and the logistics of all meetings and interviews
* Distributing information and organising arrangements for Deanery Days across the Diocese
* Working with the Bishop's Chaplain to agree and confirm dates for confirmations
* Supporting the Bishop's Chaplain with the clergy ministerial development review (MDR) process, including maintaining the database and collating and filing completed reviews on a two-year cycle.
* Supporting the Bishop's Chaplain in managing enquiries and maintaining up-to-date records of those holding the Bishop's Permission to Officiate (PtO).
* Confirming with the appropriate church leader, lay or ordained, the purpose of each parish visit; making all practical arrangements and briefing the Bishop beforehand
7. CIVIC VISITS
* Planning and organising a programme of visits to individuals, institutions, workplaces and events across the region with a focus on extending the reach and mission of the Church
* Responding to all invitations for the Bishop to attend civic events and meetings outside the Church
8. NATIONAL CHURCH
* Collating all papers and making the logistical arrangements for the Bishop's work related to General Synod, the House of Bishops, College of Bishops, the Archbishops' Council and any other national and regional meetings
* Managing the Bishop's Church Commissioner Trustee commitments, including maintaining the diary, preparing meeting papers and ensuring all relevant documentation is available in advance of meetings
* Engagement with the PA network and key members of the NCI staff
9. HOUSE OF LORDS
* Liaising closely with the Bishop's Parliamentary and Policy Researcher on the Bishop's schedule in the House of Lords
* Assisting with papers relating to the Bishop's role in the House of Lords
* Processing the Bishop's monthly HOL expense claim
10. ORGREAVE INQUIRY
* Liaising closely with the Orgreave Inquiry Secretariat to coordinate the Bishop's involvement, including managing meeting requests and maintaining the diary
* Completing the Bishop's monthly fees timesheet and expense proforma
11. LINE MANAGEMENT and Development of the Administrative Assistant
* Carrying out other duties as and when required
Qualifications / Education / Experience
* Educated to degree standard or with relevant secretarial qualifications and equivalent work experience
* Previous PA and administrative experience reporting to a senior manager
* Finance processing and accounts management
* Must be able to handle confidential information
* Experienced in dealing with people at all levels
* Ability to prioritise effectively
Knowledge, Skills, Attributes
* In sympathy with the vision, aims and objectives of the Church of England and the Diocese of Sheffield
* The ability to understand and apply the priorities of the Bishop's ministry when allocating diary appointments
* Well presented work with a meticulous eye for detail
* Ability to show initiative and work with minimal or no supervision
* Excellent communication skills both oral and written, including a competent and friendly telephone manner
* Good interpersonal and diplomatic skills with the ability to deal with people from all walks of life with courtesy and on occasion appropriate firmness
* Ability to maintain a high degree of confidentiality and handle sensitive issues with discretion
* Well organised, methodical and the ability to manage competing priorities
* Ability to work calmly under pressure and meet deadlines
* Ability to work independently and as a member of a team and the wider household
* Competent in the use of Microsoft Office including Word, Excel and PowerPoint
* Proficient in the use of databases and CRM systems for maintaining accurate records, managing contacts, and producing reports
* Excellent word processing skills from manuscript and audio
* Good literacy and numeracy skills
DESIRABLE REQUIREMENTS
* Detailed knowledge of the Church of England, its structures and practices
* Understanding and interest in the Bishop of Sheffield's ministry
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Communications & Engagement Officer
Huddersfield Mission Huddersfield, West Yorkshire 25 hours per week (Monday to Friday, 9:00am to 2:00pm) Salary: £28,968 pro rata
Help tell stories that change lives.
For over 100 years, Huddersfield Mission has been supporting people facing homelessness, poverty, poor mental health, addiction and other complex challenges. We provide practical advice, support and a welcoming community space for those who need us most.
We're now looking for a Communications & Engagement Officer to lead how we connect with supporters, donors, room hirers, café customers and the wider community.
This is a varied and rewarding role that combines communications, marketing, fundraising support, community engagement and administration. You'll have the opportunity to shape how we tell our story, showcase our impact and help generate the support that enables our work to continue.
If you're a skilled communicator who enjoys building relationships, creating engaging content and making a genuine difference, we'd love to hear from you.
What you'll do
· Lead our social media, website and digital communications activity
· Create compelling content that showcases the impact of our work
· Develop supporter and donor communications, including newsletters and campaigns
· Support fundraising activities and community events
· Help grow awareness of our advice services, café and room hire facilities
· Manage room hire enquiries, bookings and customer communications
· Produce reports and insights using our CRM and database systems
· Provide administrative support, including meeting minutes and office duties
· Work collaboratively with colleagues across the organisation
About You
We're looking for someone who can combine creativity with organisation and enjoys working with a wide range of people.
You'll bring:
· Experience delivering successful communications and engagement activities
· Excellent written and verbal communication skills
· Experience creating content for websites, social media and email marketing
· Strong stakeholder engagement and relationship-building skills
· Experience using CRM systems and digital platforms
· Good organisational and project management skills
· The ability to work independently and manage competing priorities
· A commitment to treating people with dignity, empathy and respect
Experience within the charity, community or voluntary sector would be beneficial but is not essential.
Why Join Huddersfield Mission?
· Be part of a respected local charity making a real difference in people's lives
· Fixed daytime working hours with no evening or weekend requirement
· Opportunity to shape and develop a newly reconfigured role
· Employee Support Scheme
· Stakeholder pension and life insurance
· Ongoing training and professional development
· Potential for additional hours in the future
Working Environment
Huddersfield Mission supports people experiencing a range of complex challenges, including homelessness, poor mental health, addiction and financial hardship. As a frontline community organisation, there may occasionally be times when people accessing our services are distressed, frustrated or upset.
We provide training, support, clear procedures and a collaborative team environment to help colleagues manage challenging situations safely, confidently and professionally. Experience in customer-facing, community-facing or support-focused environments would be advantageous.
Closing Statement
If you're passionate about using communications to create positive change and want your work to have a direct impact on people's lives, we'd love to hear from you.
Join us in helping to serve people and change lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A fantastic opportunity to join the Cure Parkinson’s Finance team – a medical research charity supporting research to slow, stop or reverse Parkinson’s. Working closely with the Finance Manager, this role will support the day-to-day financial operations of the charity, helping to ensure supporter donations and charitable funds are managed effectively and efficiently. The Finance team plays a crucial role across the organisation, working collaboratively with fundraising, research and operational colleagues to provide accurate financial information, safeguard charity funds and maximise the amount available to invest in pioneering Parkinson’s research. This is an exciting opportunity to join a purpose-driven organisation and make a meaningful contribution to the search for a cure.
As our Accounts Officer, you will have previous experience in a finance role and be part-qualified or qualified AAT (or equivalent). You will have a good working knowledge of accounts payable and receivable, bank reconciliations, financial reporting and journals, along with strong Excel and organisational skills. A proactive and detail-oriented finance professional, you will be looking to develop your career in the charity sector while applying your skills to a cause that changes lives. You will require excellent communication and relationship-building skills as you will work with colleagues across the organisation and be the first point of contact for finance queries. Working as an effective member of our Finance team, you will be comfortable managing multiple priorities, handling confidential information with discretion and supporting the production of management information that helps drive informed decision-making across the charity.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.



Clio Enterprises Ltd., a subsidiary of The British Academy – the UK’s national body for the humanities and social sciences – is seeking a Venue Systems and Business Administrator to join our Venue Sales Team in the Resources directorate, providing key support in the delivery of financial and systems administration.
The Role
We are looking for a highly organised and detail-focused Venue Systems and Business Administrator to support the smooth running of our venue hire business. Working as part of the Clio Venue Sales Team, you will provide essential administrative, financial, systems and reporting support, helping to ensure accurate data, efficient processes and excellent service for clients and colleagues.
In this role, you will help maintain the venue booking and event management system, issue invoices, monitor payments, support financial reconciliations, prepare reports, and contribute to improvements across bookings, sales and operational workflows. You will also support good data management practice, including GDPR compliance, accessibility reporting and accurate client and event records.
The ideal candidate will be confident working with systems, data and administrative processes, with strong attention to detail and the ability to build effective relationships across teams. Experience in events, finance, administration or business support would be beneficial, although we also welcome applicants with transferable skills and a proactive approach to learning.
You will act as a contributing member of the hard-working 12-person Hospitality team, and this is an excellent opportunity to play a key role in supporting the operational, financial and data-driven success of a busy London venue while working within a collaborative and values-led organisation.
The Academy offers 34 days of annual leave plus Bank Holidays and other excellent benefits for this role, including paid overtime and an excellent pension scheme, all in one of the best locations in London.
Hours: Part-time, three days per week.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy. The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team.
Working at the Academy
Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow.
Terms and Conditions
The British Academy is based at 10–11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, with hours and location worked flexibly under our hybrid working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.
How to Apply
We welcome applications from people of all backgrounds in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing underrepresentation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To apply and to see the full job description and our workplace values, please click the Apply button.
Closing date: Noon on 4 September 2026.
Hours: Full Time (35 hours per week)
Key Relationships: Chief Executive Officer, Chief Operating Officer, internal leadership, wider NHS Charities Together staff, Trustees, External Stakeholders
Location: Remote Working, with national travel requirements for meetings, events and collaboration.
Overall Purpose
The Business Support Administrator will play a key role in supporting the smooth running of the organisation including CEO’s Office and the charity’s governance functions. This role will provide high-quality administrative support across a range of activities, ensuring that the organisation’s leadership and governance processes operate efficiently and effectively.
The Business Support Administrator will be part of a small business support team who will work flexibly and collaboratively to meet the needs of the organisation.
Overall Objectives
Provide highly organised, detail-oriented support to functions and colleagues. This involves working with individuals, trustees, and external stakeholders, and helping to uphold the professionalism and credibility of the organisation.
- Deliver excellent administrative support.
- Support governance processes, to ensure the preparation of papers and accurate record-keeping.
- Assist in the coordination of meetings, events, and stakeholder engagement.
- Support communication and the flow of information across teams, trustees, and external partners.
- Liaise with external stakeholders, including members on administrative and grant related matters
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
Administrative Support
- Provide day-to-day administrative support across the organisation, including managing correspondence, filing systems, and scheduling.
- Support travel and meeting arrangements for senior leadership, trustees, and external stakeholders where required.
- Process expenses, invoices, POs and other routine financial administration.
- Assist with drafting documents, correspondence, and reports.
- Maintain accurate databases, registers, and records.
Cross-Directorate Administrative Support
- Provide flexible administrative support to other teams and departments across the organisation
- Assist with organisation-wide projects, initiatives, and events.
- Support internal communications by helping to collate, prepare, and distribute information across teams.
- Contribute to maintaining a collaborative and efficient office environment by responding to requests for assistance from colleagues.
- Update and maintain accurate records on the organisation’s database and CRM systems, ensuring member and stakeholder information is current, logging key interactions, meetings and decisions
- Work with colleagues across teams to ensure consistent and effective use of the CRM system
Governance Support
- Ensure papers are prepared in line with requirements for Board and Committee meetings
- Assist in preparing and circulating papers for Board and Committee meetings.
- Support the collation of briefing packs, reports, and other governance documentation.
- Ensure governance records and documentation are stored securely and are easily accessible.
Programme Support
- Provide logistical support for programme-related events, workshops, and stakeholder sessions.
- Provide administrative support to programmes teams, including scheduling meetings, coordinating diaries, and booking travel or venues.
- Support the tracking of grant applications, grant decisions and grant awards, liaising with the projects team to ensure the effective flow of information.
- Monitor enquiry inboxes within programme team, including around incoming grants queries and ensure efficient tracking to resolution
- Assist with the preparation and circulation of programme documentation, reports, and presentations, including for grant review panels
- Support the monitoring of programme timelines, deliverables, and action points by maintaining trackers and follow-up lists.
- Liaise with members and grant holders on administrative or finance issues
- Assist in the collection, preparation and logging grant or project reports
- Liaise with finance to record project finances accurately
Meeting and Event Coordination
- Support the scheduling, logistics, and administration of Board, Committee, Grants Panels, Leadership Team meetings and team away days
- Assist with minute-taking and tracking action points where required.
- Help organise venues, catering, and accommodation for meetings and events.
- Provide support for wider organisational events and staff meetings as appropriate.
- Arrange travel and accommodation bookings for trustees, senior staff, and external guests where required, ensuring value for money and compliance with organisational policies.
Communication and Stakeholder Liaison
- Act as a professional first point of contact for routine enquiries to the leadership.
- Support effective communication between teams, trustees, senior leadership, staff, and external partners.
- Coordinate and share information across teams in a timely and accurate manner.
Other duties
- Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
- This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
How to Apply
CV and a covering letter outlining how you meet the job description and person specification, are to be uploaded via our external recruitment Platform Hireful. The supporting statement should be no more than 2 sides of A4.
The closing date for applications is 28th August 2026
1st interview: Friday, 4th September 2026
2nd interview: Thursday, 10th September 2026
In line with GDPR, we ask that you do NOT send us any information that can identify children or any of your Sensitive Personal Data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning health or sex life and sexual orientation, genetic and / or biometric data) in your CV and application documentation. Following this notice, any inclusion of your Sensitive Personal Data in your CV/application documentation will be understood by us as your express consent to process this information going forward. Please also remember to not mention anyone’s information or details (e.g. referees) who have not previously agreed to their inclusion.
We are looking for a motivated and experienced Senior Administrator to oversee the day to day functions of the Kent and Medway administration team within Victim Support. This role is full time and based at our multi agency shared space called Compass House in Ashford Kent.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Senior Administrator you will manage a team of five administrators known locally as 'Service Delivery Assistants' to oversee the support to the Kent and Medway Victim Support Operational Teams including the Triage and Early Intervention team, the Multi Crime Service Case Workers and the Specialist Services Case Workers (Stalking, Hate Crime and Child and Young Persons)
You will manage performance and staff motivation, ensuring that the administration function operates effectively and efficiently carrying out tasks as directed by the Operations Manager. The post holder will need to be flexible and prepared to meet conflicting work demands, prioritise workloads and ensure timeframes are met whilst ensuring attention to detail.
As the role involves providing support to administrators and actively working to improve performance, you will need experience of managing people and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.
Key Responsibilities
- Coordinate and participate in all administrative functions to ensure the smooth and effective running of the service, monitoring quality standards for the team through auditing and reporting where required.
- Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service.
- Act as first point of contact for key stakeholders, ensuring administration is dealt with efficiently and meets quality standards and lead by example on good working practices
- Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR.
About You
You will need:
- Experience of working in an administrative position ideally within the criminal justice field.
- Previous experience of managing and supervising people
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of crime.
- Experience of performance reporting and training delivery.
- To be proactive, self‑motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking an experienced and technically strong finance professional to lead our Financial Accounting and transaction processing functions. This is a senior role within the Finance / Resources directorate, reporting to the Director of Resources and playing a key part in ensuring the accuracy, integrity and effectiveness of the College’s financial accounting arrangements.
The postholder will be responsible for the overall management and performance of the financial accounting and transaction processing teams, supporting statutory reporting, technical accounting, treasury management, tax compliance, financial systems development and effective financial control across the group. The role covers the accounting arrangements for the College, its subsidiary and the Malaysian company, with responsibility for maintaining high-quality accounting records and supporting informed decision-making by senior leaders and the Trustee Board.
About the role
You will lead the preparation of annual financial statements for the group and single entity, ensure timely submission of regulatory returns, and provide expert advice on technical accounting matters including FRS 102, Charity SORP, OSCR requirements, VAT and other tax matters. You will also oversee key reconciliations, maintain effective financial controls, manage treasury arrangements and banking relationships, and support the development of financial systems and procedures.
As a senior member of the finance team, you will work closely with the Head of Financial Reporting and Analysis, senior leaders, committee chairs, external auditors, consultants and colleagues across the organisation. You will also lead, motivate and develop a team of
6 colleagues, ensuring strong performance, effective processes and continuous improvement.
Key responsibilities
- Lead the production of annual financial statements and associated notes for the group and single entity.
- Oversee statutory and regulatory returns, including OSCR, Companies House, HMRC and other relevant submissions.
- Provide technical accounting advice and ensure compliance with FRS 102, Charity SORP and relevant regulatory requirements.
- Manage control account reconciliations, ledger integrity and financial accounting processes across the organisation.
- Lead treasury management, banking relationships, investment broker liaison and online banking controls.
- Ensure effective VAT, corporation tax and other tax compliance, maximising tax recovery where appropriate.
- Develop and maintain financial accounting policies, procedures, systems and controls.
- Lead, manage and develop the financial accounting and transaction processing teams.
- Contribute to cross-functional projects and deputise for the Director of Resources as required.
About you
You will be a qualified accountant with a recognised professional accountancy qualification, such as ICAEW, ICAS, ICAI, ACCA or CIMA, and significant experience in financial accounting. You will bring strong technical knowledge, ideally gained within an FRS 102 or similar environment, together with the ability to interpret complex financial requirements and translate them into practical solutions.
You will have excellent analytical, organisational and communication skills, with the confidence to advise senior finance and non-finance colleagues, present complex information clearly, and manage competing priorities. Experience of staff management, team development, financial systems, advanced Excel and working with external auditors or advisers will be important. Knowledge of Charity SORP, fixed asset accounting under FRS 102, or experience in charity or public sector would be advantageous.
Why join us?
This is an opportunity to take on a high-impact finance leadership role within a complex and respected organisation, supporting financial stewardship, strong governance and informed strategic decision-making. You will work with senior stakeholders across the group and help shape robust, efficient and continuously improving financial accounting services.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
About Us
For over 21 years, The Pickering Cancer Drop-In Centre has offered free, holistic support to anyone in our community affected by cancer through complementary therapies, talking therapies, art, and our supportive community.
In 2025 alone, we had 1,911 individual visits and 1,021 therapy sessions - entirely through the dedication of our volunteer team. We are currently renovating our new centre, and we want to use it to reach further into our community than ever before. This is the first paid role in our history.
About the Role
As our first Executive Director, you will be the single point of accountability between our Board of Trustees and the day-to-day operation of the Centre - working alongside our (voluntary) Centre Manager and (voluntary) Volunteer Manager to support their roles, not duplicate them. You'll lead our strategy delivery, guide the charity's move into its new home, and oversee a service redesign informed by a fresh programme of visitor, volunteer and community research.
About You
You already know how to do this job - you've held a senior, accountable position in a charity or comparable organisation and can bring that experience from day one. You're confident reporting to a board of trustees, comfortable getting things done, and able to win the trust of a highly experienced, long-standing volunteer team through competence and credibility, not authority alone.
Key Activity Areas
• Financial management – budgeting, financial controls, and reporting to the Board and Treasurer
• Governance & best practice – supporting trustees to discharge their statutory duties; maintaining the policy suite and risk register
• HR & people leadership – supporting our entire volunteer and therapist team; communication is key to our volunteers
• Fundraising – write and lead on a fundraising strategy, implement new funding streams and be the ‘face of Pickering’ – local networking will be essential
• Change management – leading the transition to our new centre and evolving service model with care and consultation
• Compliance – safeguarding, health and safety, GDPR, and other regulatory requirements
Qualifications - Desirable
All the below are not necessary qualifications but would assist with this role:
• CIPD qualification, or equivalent hands-on HR experience
• A recognised governance qualification (e.g. Chartered Governance Institute) or completion of a charity leadership programme or similar
• Financial management experience – a qualification would be useful but not essential
• Safeguarding lead training
Experience and Competencies — Essential
• Senior leadership experience with genuine authority and accountability in a charity or comparable mission-led organisation
• A track record of reporting to and working with a board of trustees or non-executive directors
• A track record of leading organisational change, with evidence it was genuinely adopted
• Sound financial literacy - budgets, management accounts, financial controls, dealing with auditors
• Working knowledge of safeguarding, risk management and regulatory compliance
• Excellent written and verbal communication, including board-level reporting as well as the ability to speak in public
• Experience making a leadership role pay for itself, through income generation, cost savings, or both
• A genuine, demonstrable commitment to Pickering's mission
Experience and Competencies — Desirable
• Fundraising experience across grants, trusts, community fundraising and corporate partnerships
• Experience within the cancer support, wider healthcare, or hospice sector
• Lived experience of cancer, personally or through supporting someone close to you
• Experience leading a refresh of a brand or a rebrand, service redesign, or physical relocation of services
• Familiarity with Tunbridge Wells and the surrounding local community
Safeguarding
This role involves working with adults who may be vulnerable by virtue of serious illness. The successful candidate will be required to undergo an enhanced DBS check and satisfactory reference checks before appointment, and will act as, or oversee, the charity's designated safeguarding lead.
Equality, Diversity and Inclusion
Pickering is committed to equal opportunity for all and welcomes applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. A copy of our Diversity, Equity and Inclusion policy is available on request.
How to Apply
Please apply by Sunday 6 September 2026. Interviews are expected to take place w/c 14 September 2026.
To ensure that everyone impacted by cancer in our community has the love, care, and support they need.
The client requests no contact from agencies or media sales.
Are you an organised person with an eye for detail and a talent for keeping things running smoothly?
Bristol Cathedral is looking to recruit a part-time Administration Assistant to provide vital support to our Operations team. This varied and rewarding role will help ensure the Cathedral can fulfil its mission as a place of worship, welcome and community engagement in the heart of Bristol.
Working closely with the People Coordinator, Finance Assistant and Finance Director, you will provide administrative support across a range of areas including HR, finance, databases, compliance and general office administration. You will also play an important role as a first point of contact for staff, volunteers and visitors.
We are not looking for a specialist in one particular field. Instead, we’re seeking someone who is highly organised, comfortable using IT systems, able to manage multiple priorities, and keen to learn new skills. If you enjoy variety, take pride in accuracy, and like helping others, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Responsible To: Head of Financial Planning
Location: Home based. Opportunity of hybrid working at Head Office East Lulworth, Wareham, Dorset.
Salary:£30,000 - £38,000 (Grade 3) per annum depending upon experienceplus 8% employer pension contribution.
Hours: 37hours per week (1 FTE)
Contract:1-Year Fixed Term
Job Purpose
Reporting directly to the Head of Financial Planning you will support the planning, budgeting and monitoring process, ensuring a high standard of accurate reporting. You will work as part of the wider Finance team to provide assistance in other areas including receivables, grant administration, and year-end audit work. Your role will provide crucial capacity and support for the project to replace the finance system and review and implement new processes across Butterfly Conservation.
Main Responsibilities
- Assist with maintenance of key reporting packs including Management accounts, Budgets, and Forecasts.
- Assist with monitoring and reporting on Income and Expenditure.
- Assist Grants Officer to monitor and report Income and Expenditure of Grants and Trusts.
- Analyse, monitor and report on Project shortfalls and Chargeable services.
- Assist with monitoring trends for profiling of income for Fundraising reports.
- Assist in providing accurate Branch Management accounts.
- Assist with year-end audit work including the preparation of schedules.
- Working closely with the other Finance Officers to ensure accuracy of finance transactions and posting to be completed in a timely manner.
- Be part of the team implementing a new Finance system and supporting processes.
- Provide support and cover for other team members as required.
- Promote BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
- Undertake any other reasonable duties as required and commensurate with the grade of post.
- Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities to help foster a diverse workforce.
- Work in accordance with BC’s policies, procedures, and codes of conduct.
- Actively participate in on-going professional development activities.
Candidates must have the right to work and be resident in the UK.
We reserve the right to close the vacancy early before the advertised closing date and time.
Closing date: 1 September 2026, 12pm.
Online Interviews will be held on 16 September 2026.
REF-230 249
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
We are a values-led Social Enterprise CIC based in Aldgate, London, providing shared finance services to a growing client base of charities, CICs, and purpose-led organisations. Our services include bookkeeping, management accounts, payroll, VAT returns, and year-end financial accounts and Corporation tax.
Purpose of the post
We are seeking a capable and motivated Shared Services Accountant to help deliver high-quality finance services across a varied client portfolio. The role is ideal for someone with bookkeeping experience who wants to apply their skills in a mission-driven environment. It offers flexible hybrid working, combining remote work with time in our Aldgate office.
Role Overview
You’ll manage day-to-day bookkeeping and financial tasks for a range of clients, taking accounts to trial balance, supporting the production of management accounts, and handling VAT and payroll duties. You will work across platforms including Xero, QuickBooks, and Sage Payroll, and be a key part of our collaborative shared services team
Key responsibilities
- Maintain accurate financial records and ledgers for multiple clients
- Process purchase and sales invoices, journals, and bank reconciliations
- Prepare books to trial balance and assist with monthly management accounts
- Submit accurate VAT returns in line with HMRC deadlines
- Run payroll using Sage Payroll, including pension submissions
- Prepare and post journals (accruals, prepayments, depreciation)
- Maintain and reconcile fixed asset registers
- Respond promptly to client queries and provide excellent service
- Support the preparation of year-end accounts and audit documentation
- Contribute to improvements in finance systems and processes
- Liaise with colleagues to ensure effective delivery of shared finance services
Position in the organisation:
· The post holder will be required to work closely with Head of Finance and Group CFO
· The post holder will be required to liaise at senior levels externally
· The post holder will report to Head of Finance and Group CFO
General duties and key responsibilities:
· Support SEUK’s wider programme of activities where necessary, undertaking other duties as required
· Maintain commercial confidentiality about SEUK and partners’ activities
· Ensure the implementation of SEUK’s Code of Conduct, Health and Safety policy and Equal Opportunities policy in all areas of the work
· Attend training courses or take part in additional aspects of SEUK’s work that are relevant to the work as decided in conjunction with Head of Finance
· Ensure that all activities for which this post is responsible are carried out in accordance with SEUK’s policies, to the highest ethical standards and in accordance with legal requirements, best practice and external guidelines
· Service own administrative needs, maintain transparent and up to date digital records of work
· Act as an ambassador for SEUK as appropriate
KPIs
· SLA Adherence: Ensure all client deliverables (e.g. payroll, VAT returns, supplier payments, month-end accounts) are completed accurately and on time, in line with each client’s specific SLA timetable.
· Timetable Management: Maintain and regularly update a shared timetable tracking all monthly, quarterly, and annual deadlines across clients.
· Transaction Accuracy: Maintain a <1% error rate across processing tasks including payroll, supplier payments, and VAT returns.
· Month-End Delivery: Complete month-end accounting tasks for each client within their agreed reporting timelines.
· Query Resolution: Respond to client finance queries promptly, aiming to resolve 90% within 3 working days.
· Client Satisfaction: Achieve high satisfaction ratings from clients through reliable, responsive service delivery.
· Process Improvement: Identify and contribute to at least 2 service improvements or efficiency initiatives per year.
Terms and conditions
- Permanent full-time post – 4-5 days, 28-35 hours a week.
- Family friendly, flexible/Hybrid working
- Salary – negotiable based on experience & qualifications
- Leave entitlement: 25 days plus bank holidays
- Location: London (Aldgate)
- £200 personal development
- A six-month probationary period would apply
- Employers - 6% Pension Scheme or Salary Sacrifice Scheme
The client requests no contact from agencies or media sales.
We are hiring two Finance Business Partners in our London Team to support our mission-driven programmes by providing insightful financial guidance, strengthening decision-making, and ensuring the effective stewardship of donor and organisational resources.
The Finance Business Partners (FBP) report to their Finance Business Partnering Manager (FBPM) based in London within the Finance, Planning & Analysis (FP&A) team and hold key relationships with Programme Heads and Leads, the core Finance team and members of the Programme Management and Development teams based in London and other ClientEarth entities.
For the second role, we are seeking a candidate with proficient French language skills to support Partners who operate mainly in French.
Important dates to note: Applications close on 17 August 2026. If your profile passes initial screening, you will be requested to submit additional information in the form of three additional questions. The deadline to have your responses to these questions submitted is 20 August 2026 for your application to be fully considered. Please also remember to check our recruitment process section at the bottom of the advert to get acquainted with our recruitment process for this role.
Key Responsibilities
- Working closely with the FBPM, oversee the financial management of a portfolio of departments and projects, keeping budgets under continuous review, and providing regular financial information and analysis.
- Contribute proactively within the FP&A team to improving programme finance systems, procedures and templates.
- Assist the Programme Management Group to keep track of and reconcile actual and committed project expenditure.
- Create and post monthly salary allocation and cost recovery journals into our accounting system Dimensions.
- Ensure that the financial aspects, reporting and audit requirements of grant/donor funded projects are aligned with donors’ contractual requirements and ClientEarth standards.
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
- Qualified Accountant (desirable)
- Fluency in French for one of the roles
- Demonstrable experience of financial administration of a portfolio of grants
- Demonstrable experience of preparation of budgets and grant financial reports (ideally trusts, foundations and institutional donors such as FCDO and EU)
- Experience and knowledge of donor funding and compliance
- Advanced excel skills and strong general IT skills
See the job description for a full list of requirements for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Friendly Trust is a Wales-based registered charity providing specialist information, advice, and financial administration for disabled people and other vulnerable adults, and for families planning for the future of someone who may lack capacity. Our work is centred on the individual. We aim to protect people's rights, promote independence and ensure that financial arrangements support people to live the lives they choose.
Purpose of the Role
Trust Officers play a key role in delivering The Friendly Trust's services.
The postholder will manage an allocated caseload, providing practical support, advice and financial administration to Service Users and their families.
The role combines person-centred casework with welfare benefits, financial management, advocacy and multi-agency working. Trust Officers develop professional relationships with Service Users and use their knowledge, judgement and problem-solving skills to ensure that people's financial affairs are managed appropriately while promoting choice, independence and individual rights.
Where a person may lack capacity to make a particular financial decision, the Trust Officer will ensure that their work reflects the principles and requirements of the Mental Capacity Act 2005 and any other relevant legal authority under which The Friendly Trust is acting.
Key Responsibilities
Service User Support and Casework
- Manage an allocated caseload of Service Users, taking responsibility for progressing work and responding appropriately to changing circumstances.
- Build and maintain positive, professional relationships with Service Users, recognising their individual wishes, communication needs, abilities and circumstances.
- Provide clear and accessible information, advice and practical support to Service Users, carers and family members on matters including welfare benefits, financial management, trusts and related issues.
- Support Service Users to understand and participate in decisions about their finances wherever possible.
- Promote choice, independence and control while ensuring that appropriate safeguards are maintained.
- Meet with and visit Service Users and their families as required, including home visits and meetings with other professionals.
- Identify concerns affecting a Service User's financial or wider wellbeing and take appropriate action, including raising safeguarding concerns where necessary.
Welfare Benefits
- Support Service Users to identify and access welfare benefits to which they may be entitled.
- Assist with benefit claims, reviews and related correspondence.
- Liaise with the Department for Work and Pensions, local authorities and other relevant organisations.
- Identify apparent errors, underpayments or adverse benefit decisions and take appropriate action to resolve or challenge them.
- Maintain and develop an appropriate working knowledge of the welfare benefits system relevant to the Trust's Service Users.
Financial Administration and Appointeeship
- Manage Service Users' day-to-day financial affairs where The Friendly Trust has been authorised to do so.
- Act on behalf of The Friendly Trust in carrying out its responsibilities as a DWP Corporate Appointee where applicable.
- Ensure that benefits and other income received on behalf of Service Users are used appropriately and in their interests.
- Work with Service Users to create, implement and regularly review individual money plans and budgets.
- Monitor income, expenditure, account balances and financial commitments.
- Arrange payments and other financial transactions in accordance with organisational procedures and the authority under which The Friendly Trust is acting.
- Identify and respond appropriately to changes in a Service User's financial circumstances.
- Take reasonable steps to protect Service Users from financial abuse, exploitation and avoidable financial loss.
- Ensure that financial decisions are properly authorised, recorded and capable of being accounted for.
Mental Capacity and Decision-Making
- Apply the principles of the Mental Capacity Act 2005 in relevant aspects of their work.
- Recognise that capacity is decision-specific and should not be assumed solely because of a person's disability, diagnosis or circumstances.
- Support Service Users to make their own decisions wherever they are able to do so.
- Where a person lacks capacity for a particular financial decision, ensure that actions are taken in accordance with the appropriate legal authority and best-interests requirements.
- Maintain clear records of significant decisions and the reasons for them.
- Seek guidance from managers where a decision raises significant legal, financial, safeguarding or ethical concerns.
Record Keeping and Compliance
- Maintain accurate, clear, up-to-date and timely case records.
- Use The Friendly Trust's case management and financial recording systems, including CasparGov, to record actions, decisions, financial information and outcomes.
- Ensure that records meet organisational, legal, regulatory and UK GDPR requirements.
- Handle personal and financial information securely and maintain appropriate confidentiality.
- Work in accordance with relevant legislation, guidance, policies and procedures, including the Mental Capacity Act 2005, safeguarding requirements and, where applicable, Court of Protection guidance.
Communication and Partnership Working
- Communicate clearly, sensitively and professionally with Service Users, families, carers and professionals.
- Adapt communication to reflect an individual's needs and level of understanding.
- Prepare professional correspondence, including letters, emails, case records and reports.
- Liaise effectively with organisations including the DWP, local authorities, health and social care professionals, housing providers, banks and other financial organisations.
- Attend meetings concerning Service Users where appropriate and contribute relevant financial information and professional observations.
- Advocate appropriately for Service Users where financial, benefit or related matters require resolution.
Team Working
- Work collaboratively with Trust Officers, administrative staff, managers and other colleagues.
- Participate in the office duty rota, responding to telephone and face-to-face enquiries during designated duty sessions.
- Provide reasonable cover for colleagues during periods of absence.
- Share relevant knowledge and contribute positively to team discussions and problem-solving.
- Participate in regular supervision, team meetings and organisational activities.
Organisational Contribution and Development
- Represent The Friendly Trust professionally when dealing with Service Users, families, external organisations and members of the public.
- Participate in training and continuing professional development relevant to the role.
- Maintain and develop knowledge relevant to their work, including welfare benefits, mental capacity, safeguarding and financial administration.
- Contribute to the development and improvement of organisational policies, procedures and services.
- Support The Friendly Trust's commitment to equality, diversity, inclusion, safeguarding and environmental sustainability.
- Undertake other duties reasonably required by the Team Manager which are consistent with the nature and level of responsibility of the role.
Hybrid working
Following successful completion of probation, Trust Officers are able to work on a flexible hybrid basis, subject to the requirements of the service.
Trust Officers are normally required to attend the Cardiff office for 2 x two-hour duty sessions each week.
Outside these duty sessions, staff have considerable flexibility regarding where they work, subject to Service User visits, meetings, training, team requirements and other operational needs.
Person Specification
The Friendly Trust recognises that this is a specialist role and that candidates may bring relevant skills and experience from a variety of backgrounds.
We do not expect every successful applicant to have detailed experience of every aspect of the role before joining us. Training, supervision and opportunities to develop specialist knowledge will be provided.
Candidates should therefore consider how their transferable experience, knowledge, skills and values relate to the criteria below.
Essential
Experience
- Relevant experience of working with or supporting people in social care, welfare benefits, advocacy, housing, financial inclusion, community services or another related setting.
- Experience of working with disabled people, vulnerable adults, carers or people requiring additional support.
- Experience of managing competing tasks, responsibilities or a caseload/workload with an appropriate degree of independence.
- Experience of maintaining accurate records and handling confidential information.
Skills and abilities
- Excellent interpersonal skills and the ability to establish positive professional relationships with people from a wide range of backgrounds.
- Ability to communicate clearly and sensitively, both verbally and in writing.
- Ability to explain potentially complex information in an accessible way.
- Strong organisational and time-management skills.
- Ability to prioritise work and respond appropriately when circumstances change.
- Confidence working with figures and financial information, including budgets, income and expenditure.
- Good problem-solving skills and the ability to exercise sound judgement.
- Ability to work independently while recognising when advice, guidance or management involvement is required.
- Ability to work collaboratively as part of a team and with external professionals.
- Competent IT skills, including the ability to use Microsoft Office and learn case management and financial recording systems.
- Level 2 qualification, or equivalent competence, in literacy and numeracy.
Values and approach
- A commitment to treating Service Users with dignity and respect.
- An understanding of the importance of promoting choice, independence and individual rights.
- An empathetic and non-judgemental approach.
- Ability to maintain appropriate professional boundaries.
- Commitment to equality, diversity and inclusion.
- Understanding of the importance of confidentiality, safeguarding and accurate record keeping.
Other requirements
- Full driving licence and access to a car for work purposes.
- Ability and willingness to undertake Service User visits and attend meetings as required.
- Ability to attend the Cardiff office as required, including participation in the office duty rota.
Desirable
The following would be advantageous but are not required in every successful candidate:
- Knowledge or practical experience of the welfare benefits system.
- Knowledge of the Mental Capacity Act 2005 and its practical application.
- Experience of financial administration, budgeting or managing money on behalf of another person.
- Experience of DWP appointeeship.
- Experience of advocacy or rights-based work.
- Knowledge or experience of Court of Protection Deputyship, Lasting Powers of Attorney or other arrangements for managing another person's financial affairs.
- Experience of working with people with learning disabilities, mental health needs, cognitive impairment or communication difficulties.
- Experience of working with families and carers.
- Experience of multi-agency working across health, social care, housing, benefits or other public services.
- Experience of safeguarding adults.
- Knowledge of CasparGov or comparable case management/financial administration software.
- A relevant qualification in social work, health, social care, welfare rights, advocacy, finance or another related discipline.
What We Offer
· A supportive, values‑driven working environment.
· Annual leave entitlement of 29 days plus bank holidays
· 6% employer contribution, with a minimum 2% employee contribution
· Opportunities for training and professional development.
· Flexible and hybrid working options (subject to service needs and probation).
· Employee wellbeing support.
Appointment and pre‑employment checks
- All offers of employment are subject to the receipt of satisfactory references. Two references will be requested, one of which should be from a current or most recent employer.
- You will need to demonstrate that you have a right to work in the UK.
- The successful candidate will be subject to an Enhanced Disclosure and Barring Service (DBS) check, due to the nature of the role and contact with vulnerable adults.
- Having a criminal record will not automatically prevent appointment. Any disclosures will be considered fairly, confidentially, and proportionately, in line with the Rehabilitation of Offenders Act 1974 and the DBS Code of Practice.
The client requests no contact from agencies or media sales.


