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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Scheduling Coordinator
Salary: £17.53 per hour + holiday pay
Contract: Full-time (35 hours p/w), temporary until the start of July 2026
Location: 2-days in Central London, remainder remote
We are delighted to be supporting a globally recognised higher education institution in their search for a Scheduling Coordinator to join their team. This is an exciting opportunity for a highly organised and detail-focused coordinator to play a key role in delivering world-class learning programmes.
Working within a busy and collaborative environment, you will support the coordination of teaching resources, guest speakers and external partners, helping to ensure programmes are effectively resourced and delivered to a high standard.
Key responsibilities for this role include:
Scheduling & Coordination
Data, Systems & Reporting
Operational & Administrative Support
Projects & Process Improvement
To be considered for this position, you should bring:
If you’re excited by the opportunity to work in a fast-paced, international environment and play a key role in delivering high-quality programmes, we’d love to hear from you.
CVs will be reviewed on a rolling basis so if you are interested, please apply ASAP and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Tuesday 09 June 2026
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Equality, Diversity and Inclusion Officer
We are seeking a passionate and knowledgeable Equality, Diversity and Inclusion Officer to join the EDI function on a part-time basis, with a particular focus on supporting the Witness Service.
This role is home-based but will require occasional travel within England and Wales.
Position: 6745 Equality, Diversity and Inclusion Officer
Location: Remote
Hours: Part time, 18.75 per week (flexible - hours to be spread across 3 days between Monday and Friday)
Contract: Permanent
Salary: £15,750 per annum (FTE £31,500 per annum)
Closing Date: 15/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
The Equality, Diversity and Inclusion Officer will support the National Equality, Diversity and Inclusion Lead to achieve delivery of meaningful and evidence-based equality, diversity and inclusion (EDI) initiatives across the charity, with a particular focus on the Witness Service. This will include work to help develop the Witness Service, and the charity more widely, to be proactively antiracist.
The EDI Officer will provide advice and guidance in relation to a wide range of EDI queries, including areas such as equality impact assessments, reasonable adjustments and interpretation services. You will help to boost Witness Service employee and volunteer engagement in EDI initiatives and promote best practice.
Key Responsibilities:
About You
You will be passionate about helping to shape inclusive environments that allow our employees, volunteers and service users to feel safe and supported. You will use your EDI knowledge to work with internal and external stakeholders, championing lived experience and intersectionality.
You will need:
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales, both for the prosecution and the defence. The trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Equality, Diversity & Inclusion Officer, EDI, advice, information, volunteer, data, criminal justice, community, social welfare, Equality Officer, Diversity & Inclusion Officer, EDI Officer, Equality Diversity & Inclusion Officer.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
Make a real impact in South Kilburn! The OK Club is hiring a CEO to manage and lead the organisation as we continue to develop our presence and impact in our neighbourhood.
Thanks to funding from John Lyon’s Charity, we’re looking for a visionary leader, who is motivated by their Christian faith and who can inspire and equip our team and work with us to develop and deliver our strategic development plan. If you’re someone who loves young people and community, and is passionate about seeing people flourish, we want to hear from you!
Started by students and graduates of Oxford University (hence the OK in our name - Oxford Kilburn) The OK Club has been providing activities for children and young people for the past 60 years and we have exciting plans for our next phase of development.
As well as continuing our programme of youth and children’s activities, over the last couple of years we have also expanded our provision to make the club building available to the wider community. Taking an asset based approach, our Community Animator enabled us to open our doors and connect in a new way with our neighbours.
As CEO you will be responsible for overseeing three key areas -
Applicants will have proven experience of leadership in a charity or community context. The ability to work positively with young people is essential, and experience of managing a building and budgets is also important.
Our funding from John Lyon is initially for three years but we anticipate that, with a brilliant new CEO our funding will grow to make the post sustainable.
The OK Club is located in South Kilburn, North West London. We currently find ourselves in the middle of a building site (quite literally) and that our neighbourhood is changing drastically. Brent Council are continuing their massive regeneration project - demolishing all existing tower blocks and replacing them with new ones, with a greater number of housing units. While much around us is changing, our desire to support children and young people with play and development opportunities is as strong as ever.
The OK Club currently has:
A part time Youth Work Development Officer who oversees our youth work programme.
A part time Building Manager.
A part time Community Animator.
A part time Children's Worker.
Four interns (two full time and two part time, shared with churches), usually from abroad on gap year schemes.
Christian Holt House which can accommodate up to five further individuals who live as part of the missional community and are required as part of their tenancy to contribute to Club activities.
A small but important number of volunteers are recruited from among parents and the community generally. We are keen to grow this team, particularly with older young people and other members of the local community.
Our site contains the following facilities:
A sports hall
3 x activity spaces
A kitchen
Garden
Two upper floors which are currently rented out to other organisations.
We have been funded by Brent Council to renovate our Sports Hall and have ambitious plans for our whole site development in the coming years.
The work of the OK Club is overseen by a Management Committee (Trustees) who meet every two months, and the post will be Line Managed by one of the Trustees.
Inclusion & Diversity:
The OK Club strives to be a diverse and inclusive place where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background.
Safer Recruitment:
The OK Club is a Safe Recruiter and will require all applicants to undergo a DBS disclosure as well as taking three references. A criminal record is not necessarily a bar to working for us but must be declared on application.
Timetable: (subject to amendment)
Post advertised - 18th May 2026
Closing Date - 7th June 2026
Shortlisting will take place in the following week and interviews will take place, week commencing 15th June.
The successful candidate may start as soon as they are available and appropriate checks have been carried out.
Application Process:
Applications must be received by the deadline on our approved application form.
Any expressions of interest received through Indeed, Charity Job or other online platforms will be sent the application form to complete and an application won’t be considered until a fully completed form is received.
All applications will be acknowledged and considered in our shortlisting.
Applicants who are shortlisted will be invited for an interview which will likely consist of a presentation, a task, and standard panel interview.
The recruiting panel reserves the right to request a second interview if they feel this is appropriate.
When you are completing the application form, please pay particular attention to the essay section which is where you can tell us how you fit the criteria listed in the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us: Richmond Borough Mind has been delivering mental health support to people and their carers in the local community for over 65 years, and we are seeking an experienced Senior Support Worker to join our Emotional Wellbeing Service.
The Role: The Emotional Wellbeing Service (EWS) provides support to those experiencing and recovering from mental ill health. The Senior Support Worker plays a key role in delivering high-quality, strengths-based emotional wellbeing and prevention services for adults across Richmond. The role supports individuals to build resilience, improve wellbeing, reduce crisis and achieve personal outcomes through strengths-based assessment, personalised support planning, risk management and trauma-informed practice.
Key Responsibilities:
· Provide structured 1:1 and group-based emotional wellbeing support in line with strengths-based and recovery-focused principles.
· Complete trauma-informed, strengths-based assessments and co-produce personalised support plans within specified timescales.
· Deliver flexible support in the community venues, homes, online and by phone to maximise accessibility.
· Use evidence-based tools (e.g. solution-focussed scaling, WEMWEBS) to support and measure progress.
· Support clients of the service to build coping strategies, independence, social connection and community participation.
· Provide support to individuals experiencing distress, escalation or early crisis, using de-escalation and trauma-informed approaches.
About You: The successful candidate will have experience of delivering 1:1 support in the community and within people’s homes as well as delivering group-based intervention. The successful person will also have experience of working with a range of mental health conditions across the spectrum of recovery and be able to support those with complex needs such as (but not limited to) substance use, complex trauma, housing and debt issues, relationship challenges, social isolation and financial issues.
We offer:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Please detail in your cover letter how you meet the job description for the role.
The client requests no contact from agencies or media sales.
Event & Engagement Coordinator
Remotely based in North West England with one day a week based in Manchester office. 9‑month fixed‑term contract / placement.
Job Purpose:
To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.
Key Responsibilities:
· Event Coordination
Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.
· Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.
· Complete all relevant compliance work such as risk assessments and public liability checks.
· Develop and manage event budgets, ensuring value for money and accurate financial tracking.
· Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.
· Recruit and coordinate volunteers to assist with events.
· Evaluate event success through feedback, data collection, and post-event reporting.
· Digital Engagement
Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.
· Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.
· Create engaging, on-brand short-form video content tailored to target audiences.
· Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.
· Stay up to date with emerging social media trends, tools, and platform updates.
Key Skills & Experience:
Essential:
· Proven experience in planning and delivering events.
· Strong organisational and time-management skills.
· Ability to manage budgets and handle multiple projects simultaneously.
· Excellent communication and stakeholder engagement skills.
· Flexibility to work evenings and weekends when required.
· Full UK driving licence and willingness to travel across the region.
· Ability to analyse member insights to inform event planning and attract potential new members.
· Ability to work collaboratively with regional teams to support membership growth and positive member experiences.
· Ability to build rapport with volunteers and identify the support needed for successful event delivery.
· Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.
Desirable:
· Experience working with community groups, charities, membership organisations or not for profits.
· Knowledge of health and safety and safeguarding procedures.
· Familiarity with marketing or PR for events.
· First Aid or event safety training.
· Previous experience with ticketing platforms or willingness to learn.
· Understanding of how comms and events align with one another.
· Data literacy or willingness to understand some basic data analytics
Who are we looking for?
· Energetic and positive, bringing enthusiasm to everything you do.
· Excited by change, seeing new opportunities and possibilities.
· Keen to succeed with a strong development mindset.
· Passionate about delivering great events and experiences.
· Open to feedback, always looking for ways to improve.
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Are you a passionate leader who wants to make a real difference in the lives of children and young people?
We are looking for a Youth Service Lead to oversee and shape the delivery of our programmes across Bedfordshire. This is a key leadership role where you will ensure our services are safe, engaging, and impactful for the young people and families we support.
At F4YP, we support over 500 children and young people across 50+ schools, providing safe spaces, enrichment opportunities, and vital pastoral support. As Services Lead, you’ll play a central role in making this happen every day.
What you’ll be doing:
Leading and managing high-quality delivery across face-to-face services
Supporting and developing a team of delivery staff and volunteers
Ensuring excellent safeguarding, pastoral care, and behaviour support
Overseeing planning, staffing, and day-to-day operations across multiple sites
Monitoring impact, quality, and outcomes to continuously improve delivery
Working closely with schools and partners to support young people effectively
What we’re looking for:
Experience leading programmes or services for children and young people
Strong knowledge of safeguarding and pastoral support (SEMH/SEND desirable)
Proven experience managing and supporting staff
A hands-on, organised leader who can balance people, operations, and quality
Someone who is passionate about helping young people feel safe, supported, and confident
Bedford/Bedfordshire | Full-time (37.5 hrs) | 3-year fixed term | Working pattern: 9-day fortnight (one day off every two weeks), with full 5-day weeks required during holiday delivery periods
To provide support services to young people & their families, improving wellbeing, developing self-esteem, confidence & resilience.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
Philanthropy will play a defining role in delivering this ambition. With plans to significantly scale income over the coming years, we are seeking a senior, commercially-minded Philanthropy Lead to drive high-value growth and deepen engagement with influential supporters across the UK.
As Philanthropy Lead, you will take ownership of a high-value donor portfolio, securing and stewarding five and six figure gifts while driving forward a donor-centric fundraising strategy.
You will operate as a trusted partner to senior leaders and influential stakeholders, leveraging networks, insight and opportunity to build a sustainable pipeline of philanthropic support.
Alongside income generation, you will play a key role in shaping how Marie Curie engages high-net-worth individuals bringing innovation, credibility and strategic thinking to a growing function.
What you’ll be doing
Who we’re looking for
You don’t need to come from a traditional charity major gifts background transferable experience from relationship-led, high-value environments is welcome.
Please see the full job description here.
Application & Interview Process
Salary: £40,000 - £45,000
Contract: Full time, perm
Based: Hybrid position, with 1–2 days per week based in Marie Curie offices or hospices, including some travel as required.
Benefits you’ll LOVE:
Additional Information
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us directly.
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
The client requests no contact from agencies or media sales.
An exciting opportunity has come up to oversee the operational management and delivery of our burgeoning volunteer-led music and mental health charity. We are looking for a new Community & Operations Lead who has a track record of working holistically and empathetically in line with best practice to effectively manage and grow our services at an operational level; support the ongoing safe recruitment and retention of volunteers through our volunteer pathway; build and support community engagement; manage our two studio sites; and design, develop and manage exciting projects informed by our community members’ vision in collaboration with the Strategy & Fundraising Lead.
Our new Community & Operations Lead will be a calm and reassuring presence with a track record of facilitating positive working relationships, co-productive and person-centred approaches, and intersectional working in order to support our work addressing local health inequalities and reducing the health, social and financial barriers to creativity and support that local people face.
Seed Studios is a music and mental health charity based at Old Trafford Wellbeing Centre and Broomwood Community Wellbeing Centre working with adults aged 18+. From our centres, we support positive mental health and culture in Trafford through...
In 2025, We enabled over 800 hours of free volunteer-led sessions with an annual footfall of over 2500 as well as 24 hours of free, 1-to-1 music tuition support for referrals from our health partners every month.
We envision a world in which all can access the creative, health, social and personal value that music can provide
The client requests no contact from agencies or media sales.
Community Fundraiser (Covering North Liverpool, Southport, Knowsley & St Helens)
As part of our community team, you will place our supporters at the heart of everything you do by cultivating and stewarding relationships to provide a first-class experience. You are outgoing, independent, able to work instinctively, and confident in making approaches to garner new support. You will have the ability to translate our story to develop and inspire our volunteers and engage with a wide range of community contacts and high street corporates. You'll be joining the charity during an exciting period of growth, as we develop our community volunteer led income with the aim of increasing charity reach and recognition in pursuit of our team targets and goals.
Ideally you will have experience of working in a fundraising environment (paid or voluntary), or be able to demonstrate transferable skills within a customer-facing role, and the ability to manage relationships with a diverse range of people.
The role will be based at our Liverpool fundraising office. The option of hybrid/flexible working where appropriate can be considered.
A good knowledge of the area this role covers and a full driving licence and use of a car in order to travel between Clatterbridge sites and across the wider area is essential.
Preference would also be for the candidate to live within or close to the area the role covers.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advisor to join the team in Rochdale, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role
This role is office based in Rochdale Police Station and the ideal candidate will be based 3 days per week with Victim Support and a couple of days with external agencies who deliver direct support to children.
As an IDVA you will:
Key tasks will include:
You will need
Please see attached Job Description and Person Specification for further details
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Debtline is a free, independent debt advice service for the self-employed and small businesses. The Money Advice Trust is a national charity dedicated to helping people overcome financial difficulty and prevent problem debt.
At Money Advice Trust, we believe everyone deserves clear, practical and non-judgemental support, no matter their circumstances.
As a Business Debtline Adviser, you’ll provide tailored, specialist debt advice across a range of channels, supporting clients through often difficult and emotional situations. You’ll explain options clearly, empower clients to make informed decisions, and deliver a high-quality, compliant service.
This is a meaningful and rewarding role where you’ll make a real impact every day.
What You’ll Be Doing
You’ll be responsible for:
Providing specialist debt advice to self-employed individuals and small businesses via phone, email and digital channels
Listening carefully to clients and communicating in a supportive, empathetic and non-judgemental way
Identifying appropriate debt solutions such as Debt Management Plans, DROs and IVAs, ensuring regulatory compliance
Explaining complex financial information clearly to a non-technical audience
Maintaining accurate client records and completing administration to a high standard
Collaborating with colleagues and contributing to team performance and service improvement
Acting as a professional ambassador for the Money Advice Trust in all interactions
What We’re Looking For
We’re looking for people who are passionate about helping others and who can stay calm, organised and professional in a fast-paced environment.
You’ll bring:
Strong communication skills, both written and verbal
The ability to explain complex information in a clear and simple way
A compassionate, client-focused and non-judgemental approach
Good IT skills (e.g. Word, Excel, Outlook, Teams, Zoom)
Strong organisational skills and the ability to manage workload effectively
The ability to work collaboratively as part of a team
Resilience and emotional awareness when supporting clients in challenging situations
Experience in customer service or advice roles is helpful but not essential.If you’re motivated to learn and make a difference, we’d love to hear from you.
Training and Support
We’ll fully support you to build your knowledge and confidence in the role.
Comprehensive initial training (full-time, on site, 9am–5pm for approximately 11 weeks)
Ongoing coaching, quality feedback and development support
Continuous learning to keep up to date with legislation and best practice
We’re looking for people who are curious, committed to learning, and motivated to grow in a rewarding role.
Our typical recruitment process takes up to four weeks and includes:
A short online assessment (around 20 minutes at a time to suit you)
A 45‑minute Microsoft Teams interview
Candidates who are successful at interview will progress to offer. Those who are not successful will be offered interview feedback.
We sometimes use AI tools to support parts of our recruitment process, such as initial application review. These tools help us manage volume, but all hiring decisions are made by a real person in our Recruitment team.
Accessibility and Adjustments
We want every candidate to feel confident and supported. If you need any adjustments or have specific preferences during the recruitment process, just let us know and we’ll do our best to accommodate you.
Important Information
We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Your personal data will only be used for recruitment purposes and held for up to 12 months. Please see our Privacy Notice for Job Applicants on our vacancies page for further details.
Our Commitment to Inclusion
We’re committed to building a workplace that reflects the communities we serve and our values - We put people first. We support each other. We solve problems.
These values guide everything we do and help create a welcoming, respectful and inclusive environment where everyone can thrive. We warmly welcome applications from people of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Lead – HOSTHub
(Operational Product Delivery)
Reports to: Operations Director (Head of Delivery)
Contract: 1.0 FTE (Temp to Perm)
Location: Remote (UK or International)
Role Purpose
The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform.
HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions.
While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities.
The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions.
Core Responsibilities
1. Product Problem Identification and Prioritisation
Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows.
Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact.
Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs.
Translate operational challenges into clear, well-defined product requirements that are actionable for development teams.
Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development.
2. Sprint Management and Delivery Execution
Own the end-to-end delivery of the product, managing fortnightly sprint cycles.
Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery.
Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews.
Validate completed work against real user workflows before release to ensure quality and usability.
Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed.
Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities.
3. User Engagement and Feedback Loops
Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders).
Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used.
Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs.
Ensure user insights consistently inform backlog prioritisation and shape sprint scope.
Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics.
4. Cross-Team Operational Alignment
Act as the central point of coordination across product, delivery teams, and external developers.
Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building.
Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements.
Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working.
5. Development Oversight
Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly.
Ensure all development outputs are practical, functional, and aligned with real operational needs.
Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions.
Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact.
6. Data, Workflow, and System Effectiveness
Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements.
Identify and implement opportunities to automate key workflows, reducing manual effort across teams.
Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations.
Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use.
7. Risk, Compliance, and System Integrity
Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk.
Prioritise data protection, security, and system reliability as core product considerations.
Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice.
Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through.
8. Contribution to Product Direction
Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system.
Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities.
Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead.
External: Developers, technical providers, hosted partners, funders.
Performance Indicators
Reliable delivery against sprint commitments, with a clear connection to resolved operational issues.
Reduction in recurring user-reported problems across key workflows.
Demonstrable improvements in system usability and efficiency for internal teams and hosted partners.
A well-maintained backlog with clear, transparent prioritisation rationale.
Strong alignment between platform functionality and operational delivery needs.
Timely identification and effective resolution of system risks and critical defects.
Required Experience
5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution.
Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements.
Strong track record of identifying user needs and translating them into effective product solutions.
Experience working with complex operational systems involving multiple user groups and workflows.
Ability to operate effectively in environments with evolving and loosely defined requirements.
Comfortable working across technical and non-technical teams, acting as a practical bridge between them.
Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools)
Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility.
Clear, structured communication style, enabling effective coordination and delivery clarity across teams.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The client requests no contact from agencies or media sales.
About the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.
The Role
The Philanthropy Coordinator will be responsible for supporting the wider Partnerships and Philanthropy team to deliver growth income targets year on year, including an ambitious target to double income from individual donors over 3 years.
The post holder will need experience in donor prospecting, including regular, efficient and in-depth prospecting, identifying, researching and planning approaches to donors. Experience in cultivation and stewardship is desired, as well as the ability to identify key moments to engage donors through communications and events.
This role is a key link to other internal teams, the ability to work collaboratively across multiple teams is essential. The post holder will be responsible for financial reconciliation, initial due diligence and data management. The role will also provide support to senior colleagues on donor meetings, diary management, room bookings, tours and cultivation events and other administrative tasks as needed.
Weekend and evening work may be required according to business needs.
About you:
You will be a highly organised and detail-oriented person with excellent written and verbal communication skills, strong digital proficiency in CRM/database systems and data analysis, with the ability to manage multiple workflows, priorities, and deadlines accurately and efficiently. Experience in fundraising and/ or a similar role whilst maintaining high standards of record-keeping is a must; alongside being committed to putting young people at the centre of work.
We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.
The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role.
For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by Sunday 21st June, Midnight
Contract: Permanent
Hours: 35 hours per week (excluding breaks)
Salary: £31,437.58 per annum
Application Deadline: Sunday 21 June, Midnight
Interviews: Expected to take place on Tuesday 7th July in-person
Benefits:
25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days
Ability to buy up to 3 days annual leave
Pension scheme
Cycle to Work, Tech and Home Scheme
Season Ticket Loan
Employee Assistance Programme (EAP)
Health Cash Plan
Group Life Assurance
Staff discount at our bar and café
Complimentary staff tickets
Enhanced Maternity, Paternity and Adoption leave
Staff networks, forms and social groups
All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.
Since the 1960s we've opened up space for creativity to empower people and communities - day in, night out



The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Funding and Compliance Lead
Starting Salary: £55,479 (outside London); £58,983 (London-based). Plus 3.6% increase following successful completion of probation period.
Contract: Full-time, permanent contract (we are open to conversations about flexibility – so please ask)
Location: London-based role with expectation of hybrid working from our London office
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place – personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales to make that happen, because when you back brilliant people, brilliant things happen.
About the Role
This is a key leadership role responsible for ensuring the Foundation delivers high-quality, transparent and equitable funding practices across its work.
As Funding and Compliance Lead, you will lead the end-to-end funding and compliance function, bringing together assessment, contract management, risk and grant management to ensure decisions are robust, proportionate and aligned with regulatory and sector standards.
You will play a critical role in strengthening systems and ways of working, improving consistency, quality and the experience of applicants and funded partners. Working closely across the organisation, you will ensure that funding and compliance activity is aligned with our strategy and supports effective delivery of community-led change.
You will also lead and develop a high-performing team, fostering a culture of accountability, collaboration and continuous improvement.
About You
We’re looking for an experienced and collaborative leader with strong expertise in grant management, compliance and risk. You will bring a track record of delivering high-quality funding processes, alongside experience of improving systems and ways of working.
You will be confident navigating complexity, balancing rigour with pragmatism, and ensuring that processes are both robust and accessible. Strong analytical skills, attention to detail and the ability to use data and insight to inform decisions are essential.
You will also be an effective people manager, able to support and develop others while creating a positive and inclusive team culture. A strong commitment to equity, diversity, inclusion and the Foundation’s values is key.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the contact information provided in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Midday, Monday 15th June
First Interview: Thursday 25th June 2026
Second Interview: Monday 6th July 2026
We support small, local and specialist charities across England and Wales.

