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The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
Lead on set up and implementation of new seasons, events and sales activity
Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
Maintain high standards of data accuracy and integrity across Box Office and customer records
Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
Champion accessibility across all ticketing and customer service activity
Leadership & Management:
Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
Minimum three years' experience in a CRM, ticketing, audience data or related role
Advanced knowledge and practical experience of Tessitura
Experience managing and maintaining CRM systems and customer databases
Experience producing audience analysis, reporting and business insight
Strong understanding of customer relationship management principles
Excellent attention to detail and commitment to data accuracy
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to explain technical concepts to non-technical colleagues
Ability to manage multiple priorities and meet deadlines
Commitment to delivering outstanding customer experiences
Interest in music, culture and the arts
Willingness to work evenings and weekends
Desirable
Experience of implementing CRM upgrades or major systems projects
Experience working within a Tessitura consortium
Experience of customer journey mapping and audience segmentation
Experience of marketing automation and CRM-driven campaign delivery
Experience working within an arts, cultural or performing arts organisation
Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
The Head of Programming & Creative Producing is a new senior role, working with the Chief Executive to shape and deliver the artistic output of the Philharmonia.
The postholder works hand-in-hand with the Head of Artistic Planning, and members of the Executive team to programme and artistically shape traditional concert programmes at various scales and in various contexts, as well as learning and digital projects and pre- or post-concert activities. The postholder also leads on the development and producing of new performance formats for own-promoted concerts.
A first-rate creative thinker, you will be passionate about working with conductors, artists and agents to create world-class concert programmes, residencies and series, and will be able to draw on your deep knowledge and understanding of orchestral repertoire, artists, and the wider cultural context, as well as an established network of industry relationships to turn your ideas into reality.
Your artistic interests, however, will range beyond the traditional core, and you will be driven by a personal mission to engage different and new audiences with orchestral music, whether that is through music for films or games, cross-artform and cross-genre collaborations, pre-performance debates, schools performances, VR installations, or different performance formats. You will take a producing approach to new performance formats, keenly appreciative of the importance of staging, narrative and flow for contemporary audiences.
You know the importance of equality and diversity on stage in building a future for classical music, and are an active champion of creative projects which demonstrate this. Discovering new artists and musical voices will be second nature to you, just as you will be sensitive to the needs of established artists and composers in shaping a project. While your focus is on the quality of the artistic output, you will maintain in-the-round awareness of the complex jigsaw of sometimes competing priorities and restrictions into which any project has to be delivered, including box office and audience development targets.
An important member of the HODs Team with a close relationship to the Philharmonia Orchestra Artistic Committee, this role suits a collaborative and inclusive emerging leader who acts with integrity, and who can manage complex systems and personalities in line with the Philharmonia’s mission to create the orchestral experience of the future.
Key Responsibilities
Strategic Planning
Research and identify future featured artists, composers and guest conductors proactively
Research and develop ideas and concepts for season themes and series
Create mainstage programmes in line with the artistic strategy of the Philharmonia Orchestra in close consultation with the Chief Executive and conductors
Leadership and Management
Lead on chamber music programming, including liaison with players over proposals
Lead on the development of wrap-around activity on concert days
Lead on opportunities for commissioning and co-commissioning of new works, negotiating commission fees and contracts. Liaison with publishers.
Lead on programming Philharmonia Residency venues, taking both box office and logistical considerations into account
Lead on Philharmonia Records, developing and overseeing the recordings strategy and identifying and planning recording projects for own-label release
Initiate and develop non-standard orchestral projects for own promotions, such as film or games music formats, formats using visuals, cross-artform or cross-genre collaborations, and performances in non-traditional venues
Artistically and operationally produce all non-standard orchestral projects, including shaping narrative, stage presentation, and close working with the venue technical staff, supported by relevant project managers
Key tasks
Develop repertoire ideas and ensure timely registration on clash-diary, with support from Co-ordinator
Collaborate with Director of Tours and Project Development and partners to develop programmes for foreign touring and commercial projects, while considering market and budget limitations
Collaborate with the Learning and Engagement Department on programming for education and learning performance formats, including Artist in Residence Programme and Orchestra Unwrapped, leading as required
Collaborate with the Development Department on funding approaches to support programming, and work with them on programming fundraising performances and events
Collaborate with Head of Digital Product and Experience on repertoire and project development for PO Virtual Orchestra
Join the Artistic Committee discussions re future plans as required
Listen to recordings to assess suitability for release, and discussing in-house recordings with Artistic Committee.
Other
Work as part of the HODs team on developing future business plan and strategies built around the Orchestra’s mission, vision and values
Be in regular contact with Marketing colleagues to help shape season narrative and proof-read key documents.
Act as artistic liaison with external promoters and project partners as required
Attend rehearsals and performances at Southbank Centre and at venues out of London and overseas as required, in order to meet artists and monitor artistic performance and quality
Skills and Qualifications
Excellent track record of working in artistic planning or artist management (min 5-7 years)
First-class knowledge of orchestral repertoire and artists, as well as the work of the Philharmonia Orchestra
Demonstrable creative programming experience at an advanced level
Demonstrable entrepreneurial mindset with a successful history of creating new projects
Current experience of development of UK and international markets for orchestras
First class communications, influencing, and negotiation skills – and the ability to make the case effectively and enthusiastically
A collaborative team player able to develop excellent working relationships across the organisation
Flexible and positive attitude, as well as the ability to think laterally and creatively to overcome obstacles
High level of professionalism, self-motivation and organisation, and an ability to manage complex issues effectively.
Ability to regularly work out of hours and travel, as required.
Diplomatic and capable of being an excellent ambassador for the Philharmonia Orchestra
The client requests no contact from agencies or media sales.
Role Purpose
As part of the Clinical Services leadership team, the Adult Team Manager provides operational oversight, line management, and clinical leadership to a multidisciplinary team delivering bereavement support to adults after the death of a child. The post holder ensures the delivery of safe, high-quality, and evidence-informed therapeutic support that is in line with organisational standards and clinical governance frameworks. They maintain a small caseload to ensure continued practice relevance and lead by example through high quality therapeutic work. The role balances hands-on leadership with operational management, contributing to service development, outcome measurement and quality improvement under the direction of the Head of Clinical Services.
Main Responsibilities
Operational and Team Management
· Oversee the daily operations of the adult bereavement service, ensuring effective coordination, delivery, and monitoring of therapeutic interventions
· Provide regular line management to counsellors and practitioners, supporting professional growth, wellbeing, and accountability
· Contribute to the safe and effective clinical triage of all referrals, informed by individualised needs, evidence-based practice and ensuring decisions align with clinical governance, safeguarding and risk, and recognised best practice standards
· Support in the allocation and management of team caseloads, ensuring referrals are prioritised and distributed appropriately to meet clinical need
· Monitor team performance, service activity, and adherence to quality standards and policies
· Support recruitment, induction, and development of new team members, modelling the organisation’s values and culture
· Foster a supportive, cohesive team culture driven by compassion, accountability and inclusion
· Work collaboratively with the Head of Clinical Services to identify service gaps, pressures, risks, and staffing needs, proposing solutions and adjustments as required
Clinical Leadership
· Provide clinical leadership and guidance to ensure the delivery of high-quality, evidence-informed interventions
· Maintain a personal caseload of complex cases, modelling best practice and demonstrating clinical credibility
· Lead group peer supervision sessions and promote an environment of continual learning and professional growth
· Support risk assessment, management, and escalation processes, ensuring that safeguarding and ethical practice are consistently applied
· Offer consultation and advice to bereavement specialists, counsellors, volunteers on complex bereavement and trauma presentations
· Ensure staff receive appropriate clinical supervision in accordance with organisational guidelines
Service Delivery and Quality
· Oversee consistent delivery of individual, couple, group, and workshop bereavement support in line with agreed frameworks
· Ensure effective use of outcome measures and client feedback to assess impact, promote clinical reflection, and inform continuous improvement
· Contribute to the monitoring and auditing of service quality
· Contribute to the development and implementation of new models of care, services, resources, and practice improvement initiatives
· Support compliance with relevant legislation, safeguarding standards, and regulatory frameworks
Communication and Relationships
· Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs
· Convey complex and emotionally sensitive information with clarity, empathy, and professionalism
· Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared
· Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration
· Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships
Knowledge, Training and Experience
· Undertake therapeutic assessments and interventions with adults in line with evidence-based and best practice approaches
· Complete comprehensive assessments, including risk assessments, and determine appropriate levels of intervention and response
· Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance
· Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care
· Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements
· Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act
· Provide guidance, supervision, and support to volunteers individually or in groups as required
Analytical and Judgement Skills
· Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks
· Participate actively in team meetings to plan, review, and evaluate care strategies and approaches
· Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development
· Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate
Person Specification
Education/Professional Qualification
Essential
· MA/MSc or Postgraduate Degree (minimum Level 6 or equivalent) in Counselling, Psychotherapy, Arts Therapy
· Registration with a professional body (ie. HCPC, UKCP, BACP, BAAT, etc)
· Evidence of continuing professional development
· Training in safeguarding children and adults at risk (Level 3 minimum)
Desirable
· Additional training in clinical leadership
· Certificate/diploma in supervision
· Dual qualification (social work and counselling/psychotherapy)
· BACP accreditation or eligible for BACP accreditation
Skills and Experience
Essential
· Strong clinical leadership skills with the ability to support, motivate and develop others
· A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for adults, especially those bereaved of a child
· Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding
· Evidence of working in a psychological framework with adults who have experienced common mental health problems (ie. anxiety and depression)
· Very strong assessment, formulation and planning skills within a therapeutic context
· Experience of triaging cases based on evidence and clinical need with the ability to make sound clinical judgements and risk assessments
· Significant experience of working therapeutically with adults who experience trauma and significant emotional distress
· Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions
· Ability to oversee operational delivery, managing clinical and management responsibilities
· Experience of safeguarding decision-making and managing complex cases involving risk
Desirable
· Experience in line management and clinical supervision within a therapeutic or mental health environment
Knowledge and Understanding
· In-depth understanding of the psychological impact of bereavement, trauma, and loss following the death of a child
· In-depth knowledge and understanding of relevant psychological theories, therapeutic interventions, and models of grief work
· Knowledge of therapeutic models and interventions relevant to adult trauma and grief
· Strong understanding of risk assessment and management, safeguarding legislation and frameworks and ethics in practice
· In-depth knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches
· Proven ability to design, deliver and adapt psychological assessments and therapeutic interventions effectively through digital platforms, maintaining therapeutic alliance, safety, and impact when working remotely with adults
· Strong understanding of equality, diversity and inclusion relevant to bereavement and mental health
· Knowledge of service outcomes, quality standards, and measurement systems
Recruitment Timetable
Application deadline: 9th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Interviews
First Stage Screening Interviews
You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.
Second Stage Interviews
If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.
For further information please see the Recruitment Pack for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid role working in North East England (primarily home-based with significant regional travel)
Base region: Tees Valley and Tyne & Wear
Coverage: This is a home-based role that requires regular weekly travel to schools and colleges across the North East. You will be expected to work extensively throughout Tees Valley and Tyne & Wear, with specific current activity hubs in Cramlington, Walkergate, Hartlepool, Stanley and Redcar. Regional location throughout the North East will change according to programme demand.
Applicants must hold a full, clean driving licence and have the ability and willingness to travel regularly across the region.
Reporting to: National Programmes Manager
Application Deadline: Wednesday 8th July at 9AM. We encourage early applications as we may close the vacancy sooner if we receive a high volume of applications.
1st Stage Interviews: Week commencing 13th July (online)
2nd Stage Interviews: Wednesday 22nd July (in-person)
About The Girls’ Network:
The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.
We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. In addition to this core mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.
Role Summary
The Regional Programme Lead is responsible for delivering The Girls’ Network’s suite of programmes in schools and colleges, including facilitating engaging and impactful workshops for girls aged 14–19 from disadvantaged backgrounds. The post-holder also leads on the recruitment, induction, training, matching, supervision and support of volunteers and will appropriately match mentors with young people. You will steer local partnerships and oversee programme administration to ensure the smooth and effective delivery of our mission.
This role combines hands-on programme delivery with operational coordination, ensuring that The Girls’ Network’s regional programmes achieve their intended outcomes and contribute to national KPI achievement.
Person Specification:
Essential:
Applicants must hold a full, clean driving licence and have the ability and willingness to travel regularly across the region.
Understanding of equal opportunities and inclusion in youth work. A commitment to equality, diversity and inclusion, with an understanding of its application in youth work in the charity and/or education sector. We welcome applications from outreach youth workers and/or teachers/teaching assistants or equivalent roles.
A genuine understanding and passion for addressing the challenges faced by girls and young women from disadvantaged backgrounds.
Experience and/or willingness to learn delivering high quality workshops or training sessions to groups of young people, aged 14-19.
Proven ability to build and independently manage multiple relationships with key stakeholders, including young people, volunteers, education providers and local partner organisations.
Excellent organisational, prioritisation and time-management skills, with a proven ability to meet deadlines in a target-driven environment.
Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
Experience of developing resources for programmatic delivery, including volunteer training and workshops for young people.
Project or programme coordination experience, with the ability to manage conflicting priorities effectively.
Target-oriented, with experience of achieving KPIs and contributing to performance monitoring.
Practical knowledge and experience of safeguarding and child protection working practices.
Competence in using digital tools, including Salesforce or other CRM platforms, with attention to accuracy and the ability to maintain high-quality records for monitoring and evaluation purposes.
Strong organisational skills with the ability to manage deadlines, adapt to change, and work effectively both independently and as part of a geographically dispersed team.
Commitment to The Girls’ Network mission and keeping young people at the centre of all work.
Ability to travel and work flexibly, including occasional evenings and weekends.
Desirable:
Experience working in a charity, youth, or education setting.
Experience of working with young people from diverse backgrounds.
Experience of safer recruitment in volunteering.
A mentoring or coaching qualification, or equivalent experience.
Experience working remotely, demonstrating initiative and the ability to work proactively with minimal supervision.
Flexible and adaptable approach, with an understanding of the time and resource limitations typical in small organisations.
Specific knowledge of mentoring programmes and/or youth/education services.
We are committed to building a diverse and inclusive workforce and encourage applications from people of all backgrounds. If you believe you have relevant experience and the potential to thrive in this role, we encourage you to apply, even if you do not meet every single criterion listed.
How to apply
Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions.
Appointees are subject to a DBS check. You must have the right to work in the UK to apply.
The deadline to submit your application is Wednesday 8th July at 9AM. Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.
Diversity at our core
The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the Recruitment Team.
Our Benefits
27 holiday days per year, plus public holidays (pro-rata for part-time staff)
Option to purchase up to 5 additional days of annual leave every year
Gifted birthday leave
3 days volunteering leave per year
Extended and comprehensive sick pay policy
Enhanced Family Leave pay policy
Pension scheme
Annual professional development fund to help you grow
24-hour Employee Assistance Programme for wellbeing support
Benefit from flexible, remote working options with home office equipment.
A dedicated Girls’ Network buddy, available beyond the induction period for ongoing support
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ely Foodbank is seeking a Foodbank Operations Manager to play a key role in the day to day leadership and development of our services across East Cambridgeshire and Fenland. This is a varied and rewarding role where no two days are the same. You will work closely with volunteers, referral partners, community organisations, and the wider team to ensure people facing hardship receive a welcoming, professional, and effective service.
As a growing organisation, we are looking for someone who combines excellent organisational skills with a practical and solutions focused approach. You will be comfortable managing multiple priorities, building productive partnerships, supporting volunteers, and using systems and technology to improve the way we work. Whether your experience comes from the charity sector, public services, community organisations, or another operational environment, we are looking for someone who can bring energy, initiative, and strong operational leadership to the role.
This is an opportunity to make a genuine difference in your local community while helping shape and strengthen an organisation that supports thousands of people each year.
In your cover letter (maximum 2 pages), please tell us:
• Why you would like to work for Ely Foodbank and why this role interests you.
• Why you believe you are a strong candidate for the role, including examples of your experience in:
Service delivery or operational management
Building partnerships and stakeholder relationships
Using systems and platforms such as Monday . com, CRM systems, Microsoft 365, or similar tools
Working with volunteers, community organisations, or support services
We are particularly interested in practical examples and achievements rather than a summary of your CV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK is the leading national charity for unpaid carers. The Finance Manager is responsible for the management of the financial accounting functions of the organisation, for the preparation of statutory accounts, regular management reports, the preparation of all tax returns, supporting budget holders and assisting them fulfil their responsibilities, and for compliance with statutory requirements including compliance with tax laws and regulations.
About the role
The Finance Manager will work closely with colleagues across the organisation, including the nation offices, supporting and advising, building excellence in standards within the finance office and injecting innovative solutions to the organisation’s financial strategy.
About you
We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.
The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK, we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is Friday 24 July 2026, 5pm.
Carers UK anonymises all applications prior to shortlisting.
Carers UK are actively interviewing as we receive applications.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. This role will specifically focus on those who are experiencing DV, support will include addressing housing needs. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.