General administrator jobs

About the Role

We are looking for an Apprentice Administrator to join our growing Admin Team. You will receive on the job training in how to provide effective and efficient administrative support for the organisation, ensuring a smooth running and high quality service is provided to all services and departments, whilst completing the Business Apprenticeship Level 3.

This is a fantastic opportunity to grow your administration experience within an expanding organisation leading in support services for people living with brain injury.

You’ll be joining a mission-driven team where your work will make a real difference every day.

Principal Duties and Responsibilities

1.  Act as the main point of contact for visitors to Headway East London.
2. Manage external communications through post, telephone, and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
3. Undertake regular checks of the office space so it stays organised.
4. Manage the organisational online calendars and the relevant databases and spreadsheets ensuring these are all up to date.
5.  Support managers to keep staff rotas up to date, ensuring efficient and effective use of staff time.
6.  Manage day service transport bookings daily and keep day service staff informed.
7. Process referral forms for all services ensuring that they are fully complete.
8.  Work closely with Service leads to manage service waiting list and liaise with referees where necessary.
9. Work with service leads to provide administrative assistance to support the smooth running of services.
10. Work closely with the Admin and Premises Manager to ensure data collection systems and the Charity Log database function efficiently, are accurate, and are up to date.
11. Support the finance function with administrative tasks as necessary. 

Key Relationships - Internal and External

Internal: Admin & Premises Team, Managers across departments, Members

External: Transport Provider

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

OCVA is looking for an organised, proactive, and friendly Administrator to join our team on a maternity cover basis. This is a varied and people-focused role that plays a key part in keeping our organisation running smoothly and supporting colleagues, trustees, and partners.

You will often be the first point of contact for OCVA, managing enquiries through our phone line and inbox, processing post, and helping ensure our office and shared workspace operate effectively and safely. You will also provide administrative support to the CEO and Board of Trustees, including scheduling meetings and circulating paperwork.

The role includes supporting our programme of online and in-person training, working closely with colleagues to schedule sessions, manage registrations and payments, and ensure events run smoothly. As a small charity with a wide-ranging brief, you will be fully integrated into the team and gain a strong understanding of our work, values, and impact across Oxfordshire’s voluntary and community sector.

This maternity cover post offers the opportunity to make a meaningful contribution, develop your skills, and work collaboratively in a supportive, purpose-driven organisation.

We are pleased to be recruiting a Programme Administrator to support the new Fair Futures for Young Carers programme across Scotland, Wales and England.

This is a hybrid role, anchored to either the London, Glasgow or Cardiff Carers Trust office 1-2 days a week.

This role is key to ensuring the programme runs smoothly and consistently by coordinating schedules, preparing meeting packs, maintaining trackers and supporting monitoring activity. The postholder will provide the structure that enables the wider team to deliver excellent support to young carers.

As the postholder you will:

· Liaise with local carer organisations and education stakeholders to coordinate support offers and events.

· Maintain up‑to‑date records, trackers and reports for the Programme Lead and Programme Officers.

· Help ensure communication, timelines and resources are aligned across all three sites.

Please download the attached recruitment pack to find out mor

About us

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our successful Philanthropy team and help us deliver our most ambitious appeal yet. 

Your role 

This role sits in the Philanthropy & Partnerships Directorate, a high performing team that is responsible for all areas of high value fundraising including major donors, trusts and foundations, corporate partners and special events/high value committees. We play a vital role in delivering a stewardship and communications programme to support the wider Directorate with the knowledge, tools and expertise to recognise, thank and update our highest value supporters.

We will need you to: 

• Maintain and manage data lists and mailing processes for key communications, including biannual newsletters, season’s greetings cards and the Charity’s Impact Report.
• Support fundraisers to coordinate and deliver correspondence to donors and partners, including sharing news from the hospital or preparing routine updates, ensuring all communications are accurate, timely, and properly recorded.
• Upkeep all donor recognition information, including tracking members of the Charity’s stewardship circles and auditing donor recognition across the hospital.
• Coordinate donor recognition pages for the Charity’s annual Impact Report, working closely with the PR and Communications team.
• Coordinate with hospital staff to ensure donor recognition is accurately recorded, appropriately displayed, and installed on schedule.
• Support the delivery of donor stewardship projects by managing administrative tasks such as researching and sourcing suppliers or products, managing orders, and coordinating logistics across teams to ensure projects run smoothly and efficiently.
• Oversee stock levels of materials and assets – order, receive, store and distribute materials to the team as required.

You’ll be an enthusiastic team player with:

• Strong organisational skills
• Excellent attention to detail
• Self-motivated, reliable and responsible
• Excellent verbal and written communication skills
• Experience in maintaining and delivering administrative processes
• Experience in maintaining and delivering administrative processes

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

• 27 days annual leave (rising with length of service), plus UK bank holidays
• Up to 6% employer pension contributions (increasing with service)
• Enhanced maternity and adoption pay
• Life insurance and employee assistance programme
• Flexible and hybrid working options (work from home one day a week)
• Access to subsidised staff restaurants, wellbeing initiatives, and more
• Bright, modern offices in Chelsea and Sutton, with excellent transport links

Inclusion matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

Bromley Recovery and Wellbeing College, a service within South East London Mind, runs a curriculum of free peer and professional-led courses across the borough.

Our workshops and courses combine enjoyment, fun and knowledge to enable students to achieve a greater insight into their own mental wellbeing and gain skills to help them achieve personal goals and ambitions.

We are looking for someone with exceptional administrative and communication skills to support the Recovery College Manager and Coordinator in processing student applications and completing telephone interviews, along with wider team administration.

You will have experience of client-facing administrative work within a mental health setting, awareness of safeguarding and risk management considerations and the confidence to communicate effectively with a wide range of people with varying mental health needs. You will need to be organised, have excellent attention to detail and good technical skills.

A flexible can-do attitude and calm, problem-solving approach are also essential for this role. If you have what it takes, we would love to hear from you.

Please note that the successful candidate will need to work at least one day at our Orpington office with the option for hybrid working beyond this.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 15th February

Likely interview date: Tuesday 24th February

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

• Kensington Episcopal Area, Diocese of London
• Permanent
• 4 days per week (plus an additional 1 day per week for the first 18 months)
• Location: Flexible, with at least one day per week in the Twickenham office (Regal House)
• No DBS is required for this role

Do you thrive on organisation, relationships, and meaningful work?
We are seeking a highly capable and warm-hearted Personal Assistant to the Archdeacon of Middlesex to play a central role in supporting ministry, mission, and parish life across one of the most vibrant and diverse parts of the Diocese of London.

This is a richly varied role combining high-level PA support, administration, project coordination, and relationship management — perfect for someone who enjoys juggling priorities, working with people, and being the calm, organised presence at the heart of a busy office.

About the Role
You will provide comprehensive PA and administrative support to the Archdeacon of Middlesex, working closely with clergy, churchwardens, parish officers, and diocesan colleagues. Your work will directly support local churches across West London, helping parishes flourish, buildings be cared for, clergy supported, and key diocesan processes run smoothly.

We are looking for someone who:

• Has proven experience as a PA or administrator
• Is highly organised and confident juggling priorities 
• Is comfortable communicating with diverse communities 
• Is proficient with Microsoft 365 
• Has excellent written and verbal communication skills 
• Is empathetic, relationally intelligent, and discreet 
• Has experience working with budgets 
• Is supportive of the values and mission of the Church of England

About Us

The Diocese of London serves over 18 boroughs north of the Thames. The Kensington Area reflects the extraordinary diversity of London. We are committed to being a diverse, inclusive, and welcoming organisation and encourage applications from under‑represented groups.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

Interviews will be held in-person at Causton Street, SW1P 4AU, on 6th of March 2026.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Are you organised, people-focused and looking for a role where your work genuinely makes a difference?

We’re looking for a friendly and reliable Administrator to join our small, supportive team at Care & Repair in Powys. This is a varied role where you’ll be at the heart of our service — providing excellent customer service to clients, supporting colleagues, and helping ensure our services run smoothly.

You’ll be one of the first points of contact for clients and partner organisations, handling enquiries, maintaining accurate records, and keeping people informed throughout their journey with us. You’ll also support the financial management of adaptations, so an understanding of finance is beneficial.

About you

We’re looking for someone who:

· Is friendly, motivated and has a keen eye for detail.

· Has excellent written and verbal communication skills and is able to talk to clients, partners and colleagues confidently on the phone or via email.

· Is proficient in the use of computers, specifically Microsoft Office Suite (Outlook, Word, Excel)

· Has an understanding of financial procedures (invoices, uploading financial data, keeping accurate records etc) or a willingness to learn.

· Is organised, able to work independently and as part of a wider team, and able to manage changing priorities.

· Please note: this role is subject to a standard DBS check. 

What We Offer

· 30 hours per week, fixed-term maternity cover up to 12 months.

· Hybrid contract (minimum 60% office based in Newtown, Powys)

· Annual salary of £23,817 (FTE)

· Annual leave and flexi-time policy.

· Training opportunities to develop skills.

The Administrator will play a key role in supporting the smooth and efficient running of the NVN’s operations. Working closely with the General Manager, they will manage day-to-day administration, membership communications, events logistics, and financial record-keeping.

They will help ensure that the NVN remains responsive, organised, and welcoming to its members and everyone.

Key Responsibilities: 

Administration and Coordination

- Support the General Manager with the day-to-day coordination of the NVN’s activities.

- Maintain accurate records, files, and databases (including membership and financial information).

- Prepare and circulate agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and general manager.

- Track progress on agreed actions and support efficient follow-up.

- Support the General Manager to manage and promote funding applications from the membership, such as the ARCH Levy Fund, bursary applications and the Event Subsidy Fund.

Membership and Communications

- Respond to member and public enquiries in a timely and professional manner.

- Manage membership renewals and maintain the membership database.

- Create and distribute newsletters.

- Maintain our social media presence and website content.

- Store NVN songbooks and send out when purchased.

- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).

- Website management (in liaison with website hosting company).

Finance and Record-Keeping

- Support basic financial administration including invoicing, payments, and expense tracking.

- Maintain up-to-date financial records in coordination with the General Manager and Treasurer.

- Maintain and store confidential documents and archives.

- Support the preparation of information for reporting and audits.

- Work with Xero (accounting software).

Two Rhythms is an accessible arts charity that changes lives through music and movement. Utilising our unique, therapeutic programmes, we deliver long-lasting health and wellbeing benefits to people with profound disabilities, enabling expression, connection and joy.

We provide services in person at our two dedicated facilities in Cardiff: Two Rhythms Cardiff Bay at the Wales Millennium Centre, and Two Rhythms Llanishen, our new centre housed within Cerebral Palsy Cymru’s Children’s Centre.

Job Purpose

The Charity General Manager is the Charity’s senior operational lead, responsible for all aspects of the day-to-day management and administration of Two Rhythms, ensuring the charity operates effectively, efficiently and professionally. This role combines hands-on operational management with a strong focus on income generation. 

The postholder will lead a small team of employees and volunteers, strengthen policies, processes and systems to ensure regulatory compliance and high-quality service delivery, and be explicitly responsible for delivering an annual income plan and pipeline across grants, donations, earned income and events.

This role is for someone who learns quickly, thrives in a varied environment, and is motivated by making a tangible difference. 

Key Responsibilities

Income generation (annual income plan + pipeline delivery)50%

Explicitly responsible for delivering an annual income plan and pipeline, covering: grants, donations and earned income (paid sessions, training, membership).

·  Effectively manage grants and funding, growing partnerships with funders and overseeing regular reporting. 

·  Lead the delivery of the annual income plan across grants, donations, earned income and events. 

·Identify, pursue and secure new funding opportunities, including writing and coordination grant applications

·Support and coordinate grant applications and funding opportunities.

·Develop and maintain an income pipeline tracker, ensuring opportunities are progressed, deadlines are met, and reporting requirements are planned and delivered.

·Grow voluntary income (donations) through practical supporter processes and clear impact communication.

·Strengthen and streamline earned income by ensuring administration, promotion and booking/payment processes run smoothly for paid sessions, training and membership. 

Operations, compliance & administration

·Oversee day-to-day operations, ensuring the charity runs efficiently and professionally.

·Improve and embed systems, processes and ways of working that support a stable “business-as-usual” environment - This wording might be needed for ensuring new person works with the board. Thinking about change management process. Ensure regulatory compliance across the organisation by developing, implementing and maintaining appropriate systems, policies and procedures (including GDPR, Health & Safety and safeguarding).

· Prepare and submit reports to relevant regulatory and statutory bodies as required, including maintaining Charity Commission and Companies House information.

· Manage procurement and contracting of equipment, supplies and services (e.g., IT and office equipment), ensuring best value for money.

Finance administration & budgeting 

·Manage day-to-day finance administration using a finance platform, including invoicing, coding and maintaining accurate financial records. 

·Support the production of regular finance updates for the Board, including budget monitoring and highlighting risks early. 

·Work with Trustees to support financial planning and sustainability.

·Manage accurate daily management and board accounts bookkeeping with external partners and contractors

People leadership, governance support & impact reporting

·Line manage and ensure performance monitoring of the management team

·Manage colleagues, creating a positive, productive, supportive and safe working environment. 

·Ensure appropriate HR policies and procedures are in place, liaising with an external provider where necessary. 

·Develop a process to monitor impact and KPIs, providing regular feedback to the Board.

·Work with the Board to develop networks and relationships with stakeholders and support review of strategic plans.

·To uphold and champion the values of Two Rhythms.

Key Outcomes (first 6 months)

·Stabilised “business-as-usual” operations with clear systems, documented processes, and a reliable compliance calendar. 

·Timely and accurate financial processing, with Clear visibility of financial position through timely QuickBooks processing and regular board reporting (with risks flagged early). 

·An agreed and active annual income plan in place, with a managed pipeline across grants, donations, earned income and events reviewed regularly with trustees.

·Impact/KPI reporting implemented and used to guide decisions and demonstrate value to funders and supporters.

About Urban Design Group

The Urban Design Group (UDG) is a small but dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With nearly 1,500 members—including urban designers, built environment professionals, thought-leaders, educators, and enthusiasts—UDG fosters collaboration, knowledge-sharing, and professional development. Through advocacy, education, and engagement, we champion high standards in urban design to create better places for people to live, work, and thrive. 

About the Role

As the main point of contact for UDG, the Membership and Administration Officer plays a pivotal role in the organisation’s day-to-day operations, ensuring an outstanding experience for members. As part of a small, dedicated team, the role focuses on managing membership operations, maintaining accurate records, facilitating effective communication, and supporting initiatives to grow and engage the membership. The post-holder may also assist with event coordination, general administration, and basic finance tasks, helping to keep UDG running efficiently and effectively.

Key Responsibilities:

Membership Services

• Serve as the main point of contact for all enquiries from members and the public, managing the membership administration inbox and providing prompt, professional, and helpful responses, triaging to colleagues where necessary.

• Administer all membership processes, including applications, renewals, terminations, and database updates, ensuring accuracy and efficiency.

• Maintain UDG’s membership and finance records in QuickBooks and track renewal payments across all methods, liaising with the external finance team as needed.

• Coordinate specific membership categories, including:

  • Recognised Practitioner – receiving and checking applications, liaising with the Assessment Panel, and informing candidates of outcome.

  • Corporate Memberships – processing applications and setting up webpages.

  • University Memberships – coordinating with course leaders on journal distribution.

  • Subscription Bureau Memberships – managing arrangements with external providers.

• Collaborate with the Fundraising and Communications Manager to promote membership benefits and encourage member involvement with UDG activities and initiatives.

• Build and maintain targeted contact lists by identifying relevant groups, practices, and influential individuals for UDG outreach and engagement.

• Prepare and provide updated membership mailing data for distribution of UDG’s quarterly journal, Urban Design.

• Maintain a high standard of customer service, ensuring members feel engaged and valued.

Administration

Provide general administrative support for the UDG team as required including:

• Support for UDG Committees (Executive Committee, Board of Trustees, Editorial Board, Working Groups, and Awards Panel), such as:

  • Scheduling meetings, preparing agendas, and circulating papers.

  • Producing concise, action-oriented minutes.

• Promptly process recruitment advertisement requests, including website postings and invoicing.

• Carry out routine updates to the UDG website, including the Urban Design Directory.

• Coordinate the scheduling for of activities, meetings and events.

• Support the Book Review Editor by coordinating the book review process, liaising with publishers and ensuring reviewers receive copies in a timely manner.

• Proactively identify opportunities to streamline administrative and membership processes.

Events

• Assist in the planning and delivery of online, hybrid, and in-person events in collaboration with the UDG Directors and the Fundraising and Communications Manager, including managing registrations, preparing materials, booking venues, and arranging catering.

• Provide basic technical support for online and hybrid events to ensure smooth execution.

Team working and collaboration

• Foster a collaborative working environment by maintaining regular communication with colleagues, Executive Committee members and others involved with the Group.

• Actively participate in UDG meetings and events, contributing ideas to support our organisational objectives.

• Take a hands-on, flexible approach within a small team.

Person Specification

• Essential Experience

  • Proven track record of delivering excellent customer service.

  • Experience managing memberships, databases or similar systems.

  • Experience facilitating and supporting committees and/or working groups.

• Essential Knowledge and Skills

  • Strong all-round administrative skills including recording keeping, servicing committees, note-taking, drafting documents, diary management etc.

  • Confident maintaining and interpreting membership data.

  • Highly proficient in Microsoft Office and Mac applications, as well as digital tools such as Zoom, SurveyMonkey, Mailchimp, and Eventbrite.

  • Understanding of basic bookkeeping principles (a working knowledge of Quickbooks or other online book-keeping systems would be highly advantageous).

  • Attention to detail and accuracy

• Personal Attributes

  • Excellent communication and interpersonal skills (both written and oral).

  • A professional, friendly and customer-focused approach.

  • A team player, able to work collaboratively within a small team, supporting colleagues and willing to contribute beyond core responsibilities.

  • Highly organised with a proactive, resourceful, and solution-focused mindset.

  • Ability to work independently, take the initiative, and manage workload effectively.

  • Strong time management skills, able to meet deadlines and adapt to changing priorities in a busy environment.

• Desirable Criteria

  • Experience coordinating events, including logistical planning and participant management.

  • Experience working in a professional or membership organisation.

  • An interest in urban design, architecture, or the built environment

  • Comfortable working as part of a small, hands-on team.

• Other Requirements

  • Willingness to work occasional evenings and weekends for events and meetings (overtime cannot be paid but time off in lieu provided).

  • Flexibility to travel elsewhere in the UK to support in person events, which may require an overnight stay, e.g. National Urban Design Conference (takes place annually in late September / early October).

  • Commitment to UDG's policies on sustainability, equalities, diversity, and inclusion.

The General Manager will provide leadership and day-to-day operational management for the Natural Voice Network, ensuring smooth running of its activities and services. Working under the strategic direction of the Trustee Board, the General Manager will implement decisions, oversee the Administrator, and manage finances and communications at an operational level.

They will have delegated authority to make operational and financial decisions (within agreed limits) on behalf of the NVN and its Trustee Board, enabling trustees to focus on governance, strategy, and long-term development.

Key Responsibilities: 

Operational Management

- Manage the day-to-day running of the NVN, ensuring all activities are delivered efficiently and in line with the organisation’s values and policies.

- Maintain and store confidential documents and archives.

- Work closely with the Administrator to ensure smooth coordination of membership services, communications, and events.

- Support the development and implementation of the NVN’s strategic and annual plans.

- Represent the NVN in meetings and collaborations, acting as a central point of contact for members, partners, and external organisations.

- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).

Financial Management

- Manage operational budgets and approve expenditure within agreed limits (e.g. up to £1,000 per transaction or as defined by the Trustee Board).

- Work alongside the Treasurer on financial planning, reporting, and compliance.

- Prepare financial reports, budgets, and forecasts for trustee meetings.

Governance and Reporting

- Ensure systems are in place to support good governance, including accurate records, risk management, and compliance with relevant legislation.

- Prepare reports for the Trustee Board, highlighting progress, challenges, and key decisions.

- Keep policies and procedures up to date and support trustees in implementing policies and procedures, ensuring that staff and volunteers are informed and aligned.

- Oversee preparation of agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and administrator.

- Manage trustee induction when new trustees are elected onto the Trustee Board.

Staff Supervision

- Line-manage the Administrator, setting clear priorities and providing regular supervision and support.

- Foster a positive, inclusive working culture consistent with the NVN’s ethos.

We are seeking an experienced and diligent HR Administrator to provide HR admin support to the organisation. You will be responsible for all HR administration, including the production of HR paperwork, and serve as the day-to-day generalist HR contact for all employees. We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities. 

This is part-time fixed-term position, as we review the organisation’s needs in this area, and will be subject to review and possible extension at the end of six months.

As a small charity (c. 35 staff including part-time and casual workers), the role will require balancing practical tasks with more senior HR responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) for at least two days per week and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies

1MM Programmes Administrator (Operations & Delivery)

Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region

Contract: 6 months (continuing subject to funding)

Hours: 37.5 per week

Salary: £25,000 (pro rata)

Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)

About Us

We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.

About the Role

This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.

If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.

What You’ll Be Doing

• Coordinating training workshops and events for mentors and staff
• Supporting mentor recruitment, onboarding, and engagement
• Managing programme communications and bulletins via Brevo
• Administering DocuSign and maintaining accurate records
• Tracking and monitoring DBS checks and suitability processes
• Managing delivery, safeguarding, and enquiries inboxes
• Providing admin support across regions, including mentor engagement
• Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR

What We’re Looking For

You’ll be someone who is:

• Passionate about improving outcomes for young people aged 14–25
• Highly organised, detail-focused, and comfortable juggling priorities
• Experienced in event administration
• Confident using digital systems and learning new tools
• 2 years experience in HR and general administration, operations, or programme support
• Calm, professional, and confident handling sensitive information
• Proactive, adaptable, and happy supporting across teams and regions
• Committed to safeguarding and safer recruitment practices

Why Join Us?

• Be part of a mission-driven organisation making real impact
• Play a vital role in safe, high-quality mentoring delivery
• Work with a supportive, values-led team
• Opportunities to learn, grow, and shape better systems

How to Apply

To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.

��️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.

Purpose of the Role
The Administrator provides essential support across the organisation by maintaining accurate records, supporting compliance, coordinating communication, and ensuring efficient daily operations across the organisation.

Key Responsibilities

1. Records & Compliance (H&S, Training, Equipment)

• Maintain and update relevant staff records, including training logs, H&S documentation, equipment registers.
• Ensure relevant certificates, training dates, and compliance documents remain up to date.
• Organise appropriate and timely delivery of IT, phone and other equipment as required and in liaison with relevant suppliers as appropriate.
• Provide staff IDs, access cards and keys as required.

2. Database, SharePoint & Digital Filing Management

• Maintain relevant organisational databases and digital filing systems.
• Manage SharePoint folders and ensure documents are stored, updated and accessible.
• Support staff with document retrieval and information management.

3. Finance Administration

• Review and submit invoices for approval and maintain records of purchases on credit and debit cards and submit on a timely basis for processing.
• Liaise with the Finance Team to resolve queries and ensure timely payments.
• Maintain accurate administration logs.

4. Office Supplies & Stock Coordination

• Monitor stock levels for both sites and reorder supplies when required.
• Maintain records of stock usage and deliveries.

5. Internal Communications

• Prepare and distribute internal staff updates as appropriate – ideally in liaison with the communications team unless urgent.
• Support organisational communications and notices where needed.

6. Event Planning & Administration

• Maintain logs for events and support planning documentation.
• Assist with scheduling, preparation and administrative tasks for events and meetings.

7. Facilities and Property (including Health & Safety & Fire Compliance Records)

• Maintain and update organisational and building H&S records, including fire safety certificates and compliance documents.
• Organise building maintenance as required.
• Monitor outstanding actions and ensure timely updates.
• Be a qualified first aider on site.
• Book H&S-related training and track attendance.
• Support coordination of fire alarm testing, fire drills and related documentation.
• Support with reception duties as required.

8. Project Administration & Reporting Support

• Assist teams with project documents, data collection and reporting processes as required.
• Maintain project logs and support updates to reporting templates as required.

9. Phone & Admin Inbox Management

• Monitor admin and info inboxes, responding to or redirecting queries appropriately.
• Answer incoming calls and provide first-line administrative support.