Global jobs
The Role
Role Purpose
An exciting opportunity has arisen for a dedicated and motivated individual to join us in this newly created HR and Governance role at Dialogue Earth. We are seeking an organised and proactive person to provide day-to-day support across both functions, with around 70% of the role focused on HR. This is an excellent opportunity to develop your skills in a fast-paced, global environment while contributing to meaningful work.
The HR and governance officer will lead and manage the organisation’s human resources, governance, and compliance functions. They will ensure that HR function and practices are fair, legally compliant, and aligned with organisational values, and will support the Board of Trustees in fulfilling their governance responsibilities. This role combines operational HR management with oversight of governance processes, supporting a positive, inclusive, and legally compliant working environment.
Main Responsibilities
Human Resources:
● Coordinate recruitment processes, including drafting job descriptions and contracts, applicant screening, supporting interviews and collecting references;
● Manage staff onboarding processes and induction material;
● Maintain and update HR policies, the staff handbook, and training records in consultation with the COO;
● Manage the HR system (Natural HR or equivalent) and ensure records are accurate and up to date;
● Manage EAP scheme, training, and benefits (e.g. Climate Perks, glasses benefit, Cycle to Work scheme);
● Coordinate staff performance reviews and support line managers with induction, appraisal, and probation processes;
● Manage visa applications for qualifying staff;
● Ensure compliance with UK employment law and monitor HR legislation changes;
● Support the COO in embedding EDI principles in operational practice.
Governance:
● Provide administrative support to the Board and sub-committees, including scheduling meetings, supporting the COO in preparing papers, and minuting meetings;
● Manage trustee onboarding, training, and compliance requirements;
● Ensure timely and accurate submissions to the Charity Commission and Companies House
Finance:
● Process monthly credit card receipts;
● Budget management, including preparation and expenditure tracking.
General:
● Build collaborative relationships across the organisation.
● Support other operational projects as required.
Essential Experience, Knowledge, and Skills:
● Understanding of and a commitment to the mission of the charity
● Experience in HR administration and policy development;
● Ability to maintain confidentiality and handle sensitive information.
● Strong interpersonal skills and excellent verbal, written and communication skills;
● Knowledge of UK employment law and charity governance;
● Excellent minute-taking and record-keeping skills;
● High level of IT literacy (Google Suite, Microsoft Office);
● Ability to work and communicate with staff at all levels within the organisation.
Desirable Skills:
● CIPD qualification level 5 (or working towards);
● Experience managing visa sponsorship processes;
● MHFA qualification;
● Experience working with Natural HR or equivalent HR system;
● Experience working in the media or non-profit sector
Further Information and Benefits
● Salary: £37,000 per annum.
● Working Hours: 50% FTE of a four day working week (16 hours per week)
● Contract Type: 12 months fixed term, with potential for extension/renewal
● Start time: ASAP
● Hybrid Working: Full-time staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
● Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
● Holidays: 20 days per annum (pro rata), plus Bank Holidays.
● Location: Shoreditch, London (unfortunately, we are unable to sponsor visa applications for this role).
● Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.
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The client requests no contact from agencies or media sales.
Are you confident minute-taking, including at science-based or medical based meetings?
This top-ranked, leading scientific research organisation who are at the forefront of global biomedical innovation have partnered with TPP Recruitment to search for a Governance & Committee Support Manager (12-month fixed term contract) to join their Research Services and Chief Financial Office.
The role will work closely with the Director of Research Services and Head of Governance to support the Boards and Committees through the provision of high-level secretariat support (including for scientific meetings) and project management support where you will also lead on identifying and driving improved ways of working.
What you’ll be doing
- Preparing annual meeting business planners in consultation with Board and Committee Chairs.
- Scheduling meeting dates and overseeing pattern of governance meetings working with line managers
- Preparing meeting agendas
- Collating and issuing papers for meetings, commissioning items, reviewing drafts, formatting and issuing papers
- Drafting papers for meetings where required
- Preparing briefing notes for chairs
- Producing accurate and timely minutes of meetings including those with specialist scientific interest.
- Tracking and following up of actions raised at meetings
Why apply
- A great working environment with a supportive team and full induction
- Being part of an organisation that makes a real difference to people's lives
- Working alongside the most outstanding scientists and clinicians in the world, along with the most talented and professional administrative staff
- Annual leave is 28 days per annum
- Option to join the USS pension scheme
- Flexible working and a parent’s group is available
- Access to the free and confidential Employee Assistance Programme
This is a hybrid full-time role (typically 2 days on-site), 35 hours per week, Monday to Friday based in SW London with occasional travel to another office (around once a month). The other office is about 20 minutes from Clapham or London Bridge.
Flexible working hours are available but please note that you would need to ensure you are on-site on time for any meetings.
About you
My client requires someone who has the experience of supporting senior management on governance and organisational matters, ideally in a science-based working environment as you will be taking minutes from science meetings, so could prove challenging without that understanding.
You will need to be a confident minute taker and offer previous governance and committee support experience.
To work for this world-leading organisation, you will be to have good interpersonal skills and have good written communication to be able to draft accurate and succinct emails and papers.
Strong IT skills required; Microsoft Office
Application
This role is to start asap so please apply asap using a CV which reflects the above experience. If this experience is demonstrated on your CV, then a member of the TPP team will be in touch with you shortly to provide further information and discuss your experience in more detail. If you haven’t heard from us within 3 working days then unfortunately, your CV hasn’t been short-listed on this occasion.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About the role
We have an exciting opportunity for a Transformation Project Lead to join our Events and courses team. This position is based in the Finance and Commercial directorate and you will report to the Director of Events and Exhibition Sales. This is a unique opportunity to lead meaningful change across a large and complex educational portfolio that is developed to support our mission of improving girls and women’s health globally.
Responsibilities:
- Lead the development of a scalable and financially sustainable course delivery model, including international franchising options
- Improve operational processes, resource planning and delegate experience across the events and courses offer
- Refresh and modernise governance and volunteer engagement structures
- Embed cross departmental collaboration, innovation and evidence based planning in course design and delivery.
For the full list of key responsibilities, please check the recruitment pack.
About you
We’re seeking a strategic, forward thinking transformation lead to reimagine how the RCOG delivers its world class events and courses
Requirements:
- Proven experience leading transformation projects in an education, events or training setting
- Experience developing scalable and sustainable delivery models
- Excellent stakeholder engagement and influencing skills
- Ability to drive innovation and lead change across teams
- Strategic thinker with strong commercial and planning skills
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working environment and free lunch onsite
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% pension contribution after probation
- Enhanced wellbeing and family support
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack.
Closing date: 10.00am on Monday 1st September 2025
We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
We will be interviewing candidates on the 17th and 18th September 2025
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 18,000 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: VES-251
Are you a proactive, organised and empathetic individual with a proven track record of working with children, young people, and/or vulnerable adults, delivering effective interventions that have resulted in positive outcomes? Looking for a highly rewarding new career opportunity?
If so, St Giles is looking for a Specialist Caseworker to utilise their expertise and secure positive outcomes and ensure the safety of young Londoners, reducing risk, advocating their perspective to other professionals and equipping them to take their next step on a path away from harm and towards fulfilling their potential.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Our successful candidate will be responsible for providing young person-centred holistic support aligned with St Giles' service delivery model and conducting robust risk and strengths-based needs assessments, prioritising safeguarding and ensuring appropriate interventions and escalation of risks. Working closely and collaboratively with other members of the VESS team, you will also be expected to develop and maintain strong relationships with key stakeholders, plus make appropriate onward referrals and signposting to support services and positive activities, advocating for young people's access to entitled services where necessary.
We will rely on you to accurately record all aspects of work, including action plans, outcomes, and session data, while also efficiently closing cases, identifying appropriate referral routes for ongoing support and crisis management and acting in strict accordance with safeguarding legislation and guidance.
What we are looking for
- Experience independently addressing safeguarding issues with children, young people, and adults at risk of violence or exploitation
- Skilled in conducting thorough risk assessments and identifying the needs of young people at risk of significant harm
- Proven ability to work effectively as part of a multi-agency team
- Comprehensive understanding of the complex issues facing young people
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A professional, collaborative and flexible approach to your work
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment
If you have any queries, or require further support, please visit our website.
Closing date: 11pm on 31st August 2025 Interview date: 8th September 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Events Officer
Chain of Hope (Charity)
Six-month fixed term contract
£28,000 - £33,000 per annum
Hybrid - Full time 35 hours per week, 3 days in London office (W6 0NB)
Interviews, early September
Chain of Hope is an international children's charity dedicated to providing life-saving cardiac care to children from developing and war-torn countries. Through a global network of medical professionals, the charity delivers vital treatment by sending volunteer surgical teams overseas, training local medics, and transporting children to centres of excellence for surgery.
Since 1996, Chain of Hope has helped thousands of children receive the care they need, offering hope and a future to families around the world. Its work is made possible by the generosity of supporters, donors, and partners, many of whom come together at flagship fundraising events such as the annual Gala Ball and Christmas Carol Concert.
The Events Officer will play a key role in supporting the charity's fundraising efforts, working closely with the Senior Events Coordinator and wider team to deliver high level administrative, logistical, and on the ground support across a varied events portfolio.
This includes major events such as the Gala Ball, Share Your Heart event, and their Christmas Carol Concert, as well as smaller community and fundraising activities throughout the year. The role offers an excellent opportunity for an experienced and motivated events professionals to contribute to high profile occasions within a respected international charity.
This is such an exciting time to join the team, who are known for their wonderfully executed events.
Key Responsibilities
- Manage guest lists, invitations, RSVPs, and seating plans for major events
- Support volunteer recruitment, briefing, and coordination
- Administer auction prizes and maintain accurate records
- Provide administrative support including correspondence, scheduling, and minute-taking
- Order and manage event related supplies and merchandise
- Coordinate transport and logistics for event delivery
- Organise and pack goody bags and volunteer bags
- Provide hands-on support during events, including registration, guest liaison, and troubleshooting
- Collaborate with colleagues across fundraising, communications, and operations
You will bring
- Experience in events
- Strong administrative skills and ability to manage multiple tasks under pressure
- Excellent organisational skills and attention to detail
- Confident communicator with strong interpersonal skills
- Proactive and solutions focused, able to work independently
- Proficient in Microsoft Office; particularly Excel, and experience with CRMs
- Willingness to work evenings and weekends for key events
This role would suit someone who has worked in a small organisation, with strong event co-ordination skills, who thrives working under pressure and has a strong work ethic.
To apply for this role please reach out with your CV in the first instance. If you are shortlisted, you will be asked to create a tailored cover letter as part of your application.
This role closes on 1st September, with applications being sent prior to this on a rolling basis, so please do not delay if this role is of interest.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Prospectus is delighted to be partnering our client, a UK-registered charity that aims to empower underserved populations in Africa and Asia with access to clean energy products and services.
A unique foundation on the global stage, the charity uses grant, debt and equity funding to support commercially sustainable solutions at the intersection of inclusive growth and a clean energy transition. Our work has already improved the lives of 288 million people.
At the foundation, we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applicants from all backgrounds and identities and encourage individuals from underrepresented communities to apply.
We are seeking an Investment Director and Regional Lead to join the Transporters portfolio to fund e-mobility solutions. Based in Nairobi, Kenya, the successful candidate will identify, evaluate, and manage investments and large-scale commercial partnerships that materially increase transporters’ (in Africa and India) incomes. Responsibilities span across all stages of deal execution, including building a pipeline of potential investments, structuring and negotiating deals, conducting due diligence and preparing proposals for approval, and successful implementation. The Investment Director will also play a critical role in developing the portfolio’s strategy and annual business plan. We are seeking a self-starter with exceptional strategic thinking and planning, analytical, and communications skills. Previous experience in the energy or electric mobility sector would be advantageous.
As a Regional Lead, the individual will play a significant leadership role to the East Africa team based in Nairobi. He or she will represent the foundation externally to build strategic relationships and partnerships with key stakeholders and provide strategic advisory to executive-level management and wider foundation team on East African regional-specific strategies and insights, through a localised- and consumer-driven lens.
This position offers flexible working arrangements and the opportunity to work remotely with regular travel within the region and to our London head office.
Skills & Experience
- Over 10 years of work experience, including significant experience in East Africa, particularly in scaling up entrepreneurial enterprises, or leading initiatives and teams in a major corporate or financial institution
- Ability to design, negotiate, and drive complex projects to success by collaborating across internal (multiple functions and executive-level management) and external (partners and investors) stakeholders
- Experience in investment proposal development
- Demonstrated commercial and financial analytical skills
- A proven interest or experience in sustainable development/impact investing
- Networks in East Africa and in the energy or e-mobility sector are advantageous
Qualifications
- MBA or other advanced degree from a top-tier graduate programme, or equivalent experience
Commitment to Safeguarding
The foundation takes safeguarding all people seriously. This includes the organisation's responsibility in preventing, reporting and responding to all forms of inappropriate behaviour, including but not exclusive to harm caused by abuse, exploitation, bullying, harassment and sexual harassment. The foundation is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct. Successful candidates must commit and adhere to the Foundation's Code of Conduct and Business principles. All offers of engagement or employment with the foundation will be subject to receiving satisfactory references from previous employers including disclosures of poor behaviour, criminal records and terrorism finance checks. Successful applicants will also be expected to disclose if there are any impediments to them taking on this role, including any previous allegations or convictions for inappropriate behaviour.
Seeking candidates who are passionate about empowering young people and families to achieve their goals to join our team tackling social injustice through mentoring and support.
About Us
At Unfold, we’ve been supporting young people and families for over 35 years through mentoring, peer support, and community groups. In the last five years alone, our income has grown fivefold, our staff team has expanded from 2 to 19, and we’ve supported hundreds of young people and women to overcome barriers and build brighter futures.
About the Role
We’re now looking for a Programme Coordinator to help us deliver our high-quality programmes and build on our progress. You’ll recruit and support volunteer mentors, prepare and match young people to programmes, and act as a key point of contact for referrers and families. You’ll also contribute to outreach, run Youth Support Groups for young asylum seekers, and support our Youth Advisory Council. You’ll be a strong communicator, empathetic and able to connect with young people from diverse backgrounds while understanding the challenges they face.
Key responsibilities include:
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Recruiting, training, and supporting volunteer mentors.
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Matching young people with mentors and monitoring progress.
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Coordinating Youth Support Groups for young people seeking asylum and refugees.
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Being the first point of contact for young people, families, and referrers.
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Using our CRM to track impact and ensure accurate data.
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Supporting programme evaluation, reporting, and partnership development.
About You:
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Experience working with young people, particularly those facing barriers.
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A confident communicator with empathy, listening skills, and a people-first approach.
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Strong organisational and data management skills.
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Passion for social justice and improving outcomes for children, young people, and families.
While we welcome applications from everyone, based on the profile of our service users, we are particularly keen to hear from female candidates and those from the global majority.
Why join us?
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer a generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
- Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
- Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
- Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role, you may need to work from the office or other London locations on other days.)
- Eco-friendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
This role plays a key part in the delivery of Operation Smile UK’s retention programme, generating income and retaining existing cash and regular giving donors. The Giving Engagement Officer (Retention) will support the Giving Engagement Manager to implement multi-channel (mail, telemarketing, web and email) donor retention campaigns, ensuring timely delivery, creative accuracy, and effective stakeholder coordination.
You will be responsible for managing campaign schedules, supporting the creative and data processes, and ensuring delivery partners are aligned. This is an excellent opportunity for someone looking to deepen their fundraising or campaign delivery experience in a collaborative, fast-paced environment.
Key Responsibilities
Campaign Delivery & Coordination
· Deliver cultivation and retention campaigns, setting up and developing schedules in Asana and coordinating all required stakeholders.
· Manage timelines to ensure all activity is delivered on time and to plan.
· Compile campaign costs and track expenditure against budgets, flagging issues as they arise.
Creative, Data & Fulfilment Management
- Develop campaign briefs for creative, data output, print and fulfilment for review by internal teams and suppliers.
- Manage the creative sign-off process: collate feedback from stakeholders and ensure briefing accuracy to suppliers.
- Proof all campaign materials to maintain brand integrity and accuracy.
Digital & Email Communications
- Support the development of donor emails in line with agreed campaign structures.
- Coordinate the production and scheduling of email content in collaboration with the communications and data and tech team.
Performance Monitoring & Reporting
- Compile campaign results for analysis and provide reports to inform future activity.
- Work closely with data teams to ensure appropriate segmentation and tracking.
Donor Stewardship
- Support the thank-you process, including personalising and developing donor thank-you cards as required.
- Contribute to improving supporter journeys and experiences through campaign touchpoints, especially for regular givers.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Application Instructions
Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:
- Why are you interested in a career in fundraising?
- What skills will you bring to this role?
- What specifically attracted you to Operation Smile UK’s mission to provide cleft care and safe surgery globally?
- How have you coordinated campaign schedules, stakeholders, and suppliers in previous roles to ensure on-time, accurate campaign delivery?
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The purpose of the role
The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.
As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.
You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.
Key accountabilities
Strategy and planning
- Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
- Identify, scope and deliver new and innovative opportunities that advance the retention strategy
- Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
- Manage the monitoring and reporting framework to track performance against strategic objectives
- Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
- Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.
Budget management
- Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
- Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
- Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting
Campaign management
- Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
- Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
- Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
- Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
- Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised
Insight, analysis and data management
- Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
- Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
- Monitor day-to-day metrics, identifying and acting on performance issues and opportunities
Leadership and management
- Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
- Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
- Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required
General
- Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
- Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
- Ensure all fundraising and marketing is ethical, effective and supporter centric
- This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
- Undertake any other additional tasks as requested by the Director, Mass Markets
Person specification
Experience:
- Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
- Experience of line management**
- Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
- Experience of operational planning and campaign management**
- Experience of working in a fast-paced, high performing team
- Experience working for a centralised, international organisation would be an advantage
Skills, Knowledge and Qualifications
- Understanding of cash and recurring revenue business models**
- Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
- Driven and proactive with a solutions-based approach
- Excellent verbal and written English and the ability to produce high-quality reports
- Commercially minded, with the ability to balance both long-term and short-term activity and objectives
- Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
- Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
- Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels
Language Skills: English (fluent). No other languages necessary.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Project Manager Djibouti
About the job
The project manager/ engineer is responsible for the implementation, management and quality assurance of the German Development Bank (KFW)-funded and Intergovernmental Authority on Development (IGAD)-implemented community markets construction project in Ali Sabieh and Ali Addeh, Djibouti. The construction project is due to be completed in Q1 2026. Civil works are very advanced. The project manager/ engineer will focus on the finishing work, the external landscaping and the solar panel installation. The project manager will also be responsible for coordinating the handover of the markets with the Regional Council.
Reporting to the Operations Director EAGL, this specialist role is responsible for managing internal resources and third parties/vendors to ensure that the IGAD-specified Measures delivered are technically fit for purpose and meet the contractual and regulatory requirements. Lastly, the project manager is responsible for compliance with KFW and IGAD terms and conditions.
Your main duties and responsibilities will be:
Construction Management (mostly in French, and limited English):
- Focal point for the Construction Company, D&S Consultant, IGAD, NIRAS, Regional Council and DRC Regional Office.
- Ensure timely completion of the construction activities by closely collaborating with the Construction Company and the DS&S Consultant.
- Manage construction follow-up, reporting, change management (as required), invoicing, testing & commissioning, construction close-out documentation incl. as-builts.
- Develop an Operations Manual for the two market in collaboration with IGAD and the Regional Council.
- Train the appointed O&M (operations and maintenance team and the Market Management Committee) to take over the markets.
- Plan and implement a smooth and complete handover of the two markets from the construction company to the user.
- Ensure the two markets are ready to use and comply with the requirements of the Regional Council.
- Ensure the solar panel installation(s) are implemented, procurement and installed successfully.
- Proactive coordination between the D&C Consultant and the construction Company, while respecting the contractual set-up and communication lines.
Project Management:
- Responsible for the implementation, management and quality assurance of the project, project staff and project partners to ensure project is completed on time, on budget and compliant with KFW, IGAD and DRCrequirements.
- Responsible for the oversight of the project environmental and social (E&S) monitoring plan (mainly done by the construction contractor) ensuring robust monitoring, timely reporting and effective controls are in place. This includes proactive engagement with the construction contractor KFW, IGAD and DRC to ensure that monitoring, results, and issues are documented and reported in a timelyfashion.
- Develop and maintain the project workplan and sub-projectbudgets.
- Support coordination and communication between the project team and the Djibouti Area Office, EAGL Regional Office and DRC HQ to ensure optimal cooperation and collaboration so that the project is supported, integrated, and follows all applicable DRC policies andprocesses.
- Oversee the implementation of the accompanying measures by the livelihoods officer – limited.
- Oversee the data collection for the monitoring and manage evaluation – limited.
- Oversee the implementation and follow-up of the grievance mechanism – limited.
Contract Compliance and Financial Management:
- Lead the development and submission of compliant financial reporting to IGAD and KFW. This includes:
- Working with the Djibouti, Regional Office, and HQ Finance teams, to ensure the financial report is supported by all required evidence and documentation of output achievements; and,
- Working with DRC Area Office, RO, and HQ as necessary for approvals, documentation, submissions, and payments.
- Manage the IGAD bi-annual financial audit.
- Ensure the project is compliant with terms and conditions of the contract as set out by KFW and IGAD, including procurement, financial reporting, code of conduct, security and reporting, and E&S reporting.
- Review the administrative compliance of the Contractor’s and D&S Consultant’s monthly disbursement requests.
- Develop, roll out and maintain the project financial management system, prioritising best practices for construction contracts. This includes:
- Leading DRC and subcontractors/partners in regular financial tracking and forecasting; and,
- With the oversight and support of the Global Commercial Advisor, managing the development and submission of any budget amendment requests, including coordinating requested changes from all project subcontractors/partners, DRC Area Office, DRC RO, DRC HQ, and other stakeholders.
- Support and facilitate the invoicing processes of the D&S Consultant and the Construction Company.
Subcontract Management:
- Serve as the operational/compliance focal point for all DRC subcontracts, local partners and independent consultants.
- Conduct the formal review and approval of subcontractor invoices, including communicating feedback on behalf of DRC regarding any
,issues. - Develop and negotiate compliant subcontracts and subcontract amendments when required based on approved budgetamendments.
- Coordinate with partners to ensure IGAD and KFW compliance requirements are understood and cascaded down through the delivery chain.
- Oversee subcontract performance and, where required, escalate issues to the responsible DRC role, per signed subcontract agreement protocols; and,
- Where necessary, provide guidance to subcontractor staff on contract requirements, especially where partners’ existing management systems are deemed incompatible with project requirements.
Construction management:
- Monitor the construction contractor’s implementation, including progress against the original time schedule, ensuring the construction contractor requests required testing and certificates on time.
- Monitor the construction contractor’s risk management and grievance mechanism, including implementation of the E&S requirements.
- Monitor the D&S’s consultant’s supervision activities, reporting, and payment certificates.
- Obtain any required permits for the construction and related activities.
Risk Management:
- Lead on maintaining and updating the project risk matrix, including the external and internal versions; and,
- When assigned, take responsibility for implementing specific risk mitigation measures outlined in the project risk matrix.
Programme Leadership and Governance:
- Working with the Djibouti Area Office and EAGL Regional Office, prepare and submit financial and programmatic (external and internal) reports for IGAD, KFW and DRC as required (monthly, quarterly, bi-annual, annual) – in English.
- Maintain good working relationships with officials, government ministries, subcontractors/partners, implementing partners and the international and local NGO community, where necessary – in French.
Field trips:
- Weekly field trips to Ali Sabieh and Ali Addeh:
- To monitor the implementation of the accompanying measure
- To monitor the construction and supervision activities
- To liaise with the local coordination committee.
- Participate in the biweekly joint site visits with the Contractor and the D&S Consultant.
Local market coordination committee:
- Support IGAD and the local government to set up market coordination committees and their terms of reference (ToR)
- Train the committee members technically in operating and maintaining the markets.
- Set up initial operation and maintenance (O&M) schedules for the committees.
- Ensure the development of the committees’ “soft skills”: set-up of a grievance mechanism, peace and conflict management, social cohesion, and focus on
About you
To be successful in this role we expect you to
Required
- At least 5 years’ experience in construction management, project management and engineering / architecture
- Bachelor or master’s in civil engineering
- Bachelor or master’s in architecture
- At least 3 years’ experience with people management
- Proven experience directing and overseeing environmental and social risk management.
- Experience of working with commercial and construction contracts
- Excellent organisational and planning skills
- Proven ability to work independently, with a clear understanding of risk escalation requirements.
- Proven ability to propose creative solutions to challenges, and proven ability deliver results within a flexible and adaptive framework.
- Successful experience working within culturally and politically diverse teams and institutions, in a fluid and dynamic environment.
- Excellent written and verbal communication skills in French, including ability to engage diplomatically.
- Construction experience in Djibouti an added advantage
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: 6 months
Band: Management F2
Designation of Duty Station: Djibouti Ville, Djibouti with regular (weekly) field visits to Ali Sabieh and Ali Addeh
Reporting to: Djibouti Country Director
Direct Reportees: Livelihood Officer, Support Services Team Leader, Construction companies, Local partners & Design & Supervision consultant.
Technical line manager: contracts (Project) Manager, Global Commercial Contract Advisor
Start date: 14th September 2025
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national/expatriate contracts; please refer to our website for more details.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 31st August 2025
Early Applications highly recommended , applications will be reviewed on a rolling basis.
For more information about the Danish Refugee Council, please visit our website drc.ngo.
Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.
The client requests no contact from agencies or media sales.
It’s no secret that we are facing interlinked nature, climate and health emergencies and we have never needed a healthy natural world more - and it, in return, has never needed us more.
We’re looking for a motivated and enthusiastic Volunteer Co-Ordinator to support, inspire and empower our volunteers, branches, and affiliated groups to take action for nature. This role requires someone who is a people-person, great at building relationships, an excellent administrator, and confident with IT.
This is a flexible, hybrid role with at least one day in the office in Shrewsbury each week and travel within Shropshire.
The Volunteer Co-Ordinator is responsible for ensuring that volunteers have a fulfilling and rewarding experience during their time with SWT. They will look after the whole volunteer journey; helping volunteers find the right role, building their skills and knowledge, celebrating their achievements, and ensuring they feel like a valued part of the team.
We’re looking for those who have:
·Confidence with IT, especially Microsoft programmes, and are comfortable picking up new systems.
·Excellent administration skills, have worked with databases, and have great attention to detail.
·A personal connection to nature and believe that connecting others to nature plays a key role in addressing the climate and ecological crises.
·Experience managing volunteers throughout their journey, including recruitment, onboarding, ongoing training and development, and a good understanding of health and safety requirements.
·A good understanding of what motivates people to volunteer and how to create a great volunteer experience.
·A proven ability to build and nurture working relationships with a wide range of people and personalities.
·Strong communication, able to get your point across clearly, and have difficult conversations when needed.
·A full UK driving license.
The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
Why work for us - benefits we offer:
·25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
·Salary sacrifice benefits
·Life assurance
·Generous pension - company contribution 7%, employee contribution 3%
·Enhanced Sick Pay
·Flexible working policy
·Employee Assistance Programme
·Staff discounts
·Employee away days
·Enhanced pay for maternity and adoption leave
·Coaching
·Support with training and development to assist career progression
·Inclusive & supportive work atmosphere.
Safeguarding:
Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level.
No enquiries from agencies or for further advertising will be taken.
About us:
Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
Are you an experienced Senior Data and Insights Manager looking for your next challenge?
The Opportunity
We’re looking for a Senior Data and Insights Manager to make a measurable impact by leading our data strategy, delivering high-quality analysis, and turning insight into action. You’ll shape how the RSA collects, manages, and uses data to drive recruitment, engagement, and retention of our Fellows, informing decisions at every level of the organisation.
About You
We are seeking someone with:
- Advanced expertise in data analysis, using tools such as Python, R/SPSS, SQL, and Power BI. Experience with Salesforce is desirable.
- A proven track record of translating complex data into strategic, actionable recommendations.
- Experience designing and delivering research projects, surveys, and data strategies in a commercial, membership, or income-generating environment.
About the Role
As our senior subject matter expert on data and insights, you’ll:
- Lead the Fellowship and stakeholder data strategy, ensuring data quality, governance, and best practice.
- Manage complex datasets from CRM systems, surveys, and digital platforms, integrating multiple sources to generate actionable insights.
- Deliver statistical and qualitative analysis to identify trends, audience behaviours, and opportunities for growth and improvements.
- Create dashboards and reports that inform strategic and operational decisions across the organisation.
- Lead on survey design and analysis, producing insight that shapes the Fellowship experience.
- Present findings and recommendations to senior leaders, up to and including the Executive Team.
What You’ll Bring
- Strong knowledge of quantitative research methods and data analytics techniques.
- Excellent communication skills, with the ability to tell a compelling story through data.
- The ability to work at pace, manage multiple priorities, and deliver impactful insights quickly.
- Commitment to data-driven decision-making, continuous improvement, and the RSA’s mission.
Download the job description today.
How to Apply
Click ‘quick apply’ on our Careers page, submit your CV, and answer a few short questions. No cover letter needed!
We screen and interview candidates on a rolling basis, we may close the role once we find the right candidate.
Inclusion Statement
As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.
We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.
Read full our commitment to Diversity, Equity and Inclusion on our website.
About Us
We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.
The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.
We offer great benefits, including 30 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.
A global network of changemakers enabling people, places and the planet to flourish in harmony.
Department: Supporter Engagement and Operations
Salary: £35,470 per annum
Hours: 34.5 hours per week
Contract Type: Fixed-term contract for 12 months
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential, and every girl can choose her own future. We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
At Plan International UK, we are committed to delivering exceptional supporter experiences. We’re looking for a Supporter Income Executive to play a key role in making every supporter feel valued, appreciated, and connected to our mission of creating a just world for all children, especially girls.
In this role, you’ll ensure the smooth and accurate processing of donations, maintain clear and friendly communication, and resolve queries promptly and effectively. Your work will help build lasting relationships with our supporters and ensure they feel proud to stand with us.
This is an exciting time to join our Supporter Engagement and Operations Unit. You’ll be the person who makes sure every donation, whether it comes through a form, an online platform, or other channels, is processed with care and precision. You’ll also help us stay fully compliant with HMRC Gift Aid regulations and BACS Direct Debit standards, so supporters can give with confidence.
We’re seeking someone who brings:
- Hands-on experience processing offline and online donations across multiple channels
- Strong knowledge of Gift Aid regulations and Direct Debit compliance
- Exceptional attention to detail and problem-solving skills to keep things running smoothly
- Great communication skills and the ability to work effectively with colleagues across the organisation
- Experience using CRM or supporter databases to manage and track supporter interactions
You’ll thrive in this role if you’re a natural collaborator who enjoys working as part of a team, loves solving challenges, and is driven by purpose.
If you want to be part of a collaborative, values-driven organisation where your work directly impacts our ability to deliver positive change for children worldwide, this is the role for you. You’ll join a team that supports, celebrates, and shares a commitment to Feminist Leadership Principles and equality.
Please note, this role is not eligible for sponsorship and therefore we are unable to provide sponsorship for this role.
The deadline for applications is 23:59 on 31 August 2025
Interviews will take place on 9 September 2025
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
REF-223328
Executive Assistant
We are looking for a driven self-starter with a varied skillset to join the team, acting as an integral part of the success of the organisation by providing administrative support and operational insight to the Director and wider team.
Position: Executive Assistant
Location: London/Hybrid, office 2–3 days a week, with flexibility to work from home
Hours: Full-time
Salary: £28,000–£33,000 depending on experience
Contract: Permanent
Closing Date: 31 August 2025
Interview Date: The first round is online on 15 September 2025 and the second round is in person at our London office on 22 September 2025.
The Role
The Executive Assistant is a varied role, and would suit someone who loves to make things happen, is helpful and co-operative, and takes initiative; someone able to prioritise a range of tasks and commitments. The role involves supporting the Director of the organisation to be as effective as possible, and needs someone skilled in diary management, team and finance administration, project management and office management systems to support the day-to-day operations of this busy team. The role holder will play a crucial part in enabling the team to function as a well-oiled machine, and will make a key contribution to team culture.
About You
The successful candidate will have experience in using their administrative and operational skills within a team setting, as well as being a proficient MS Office user. We’re looking for someone who is excited about the work the organisation does and is eager to contribute to the mission.
Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee
Working in over 200 countries and territories, the organisations parent charity, is on a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.
The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as PA, EA, Personal Assistant, Executive Assistant, Secretary, Clerical, Administrator, Senior Administrator, Administration Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full-time (35 hours pw) – working hours are 9-5 and this job does not require evening or weekend work.
Closing date: 3rd September at 9am
Ref: EDN-255
Are you a collaborative, compassionate and highly organised individual with a proven record of supporting children and young people, working in partnership with other agencies and the ability to work to a high standard? Do you have experience of working with ‘high risk,’ vulnerable young people and have a flexible, empathetic approach to your work?
If so, St Giles is looking for an Emergency Department Specialist Caseworker to join us and work on a vital hospital-based service aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric A&E departments or Urgent Care Centres at Northwick Park Hospital. Here, you will provide vital support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
Working as part of a multi-disciplinary team to identify and assess young victims of violence, you will also provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community. You will produce support and risk management plans based on your assessments and also deliver a holistic support service, working solo or with colleagues as the situation dictates, to each client. This will include providing practical guidance with social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, DIY work and cleaning.
We will also count on you to develop and maintain relationships with partner agencies, including community-based services such as police, children’s services and local authorities, while closing cases efficiently and positively, identifying a referral route for children and young people that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future is also an essential aspect of the role.
What we are looking for
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
- Substantial experience of providing support, advice and advocacy and of using support plans
- Substantial experience of assessing the needs of CYP who are at risk of significant harm
- Proven record of engaging successfully with ‘challenging’ young people
- A working knowledge of relevant services for young people and their families in the service provision area (mainly North and West London but potentially further
- Excellent interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.