Head Of Client Services Jobs
Our Individual Partnership programme provides those called to Christian ministry with an account to manage financial support and tools and training to be effective in raising and maintaining a team of supporters.
As the Support Raising Development Lead within the Individual Partnerships team, your role is to train, coach and develop best practice and thought leadership for individuals and organisations who adopt the Support Raising model.
Success in your role will be seeing the individuals and organisations we serve supported sufficiently in prayer, financial giving, and encouragement to enable them to thrive in the ministry to which God has called them, ultimately resulting in increased grants out to them from Stewardship.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
We’re looking for an experienced communicator who can help us develop our PR and media strategies. This is a hands-on role with primary responsibility for Thrive’s external PR, media and communications. Reporting to the Head of Marketing & Engagement, the role crosses all functions and work areas and will focus on raising awareness and engagement through a variety of channels.
This is a versatile role with primary responsibility for driving Thrive’s external PR and media activity, which will be key in meeting our objectives of promoting the use of gardening and horticulture to improve health and wellbeing, and to further the development and delivery of therapeutic gardening and horticulture interventions in the UK.
Please send your CV and a cover letter explaining how you meet the person specification, to recruitment. The closing date is 12th April 2024 and interviews will take place on 18th and 19th April 2024.
The client requests no contact from agencies or media sales.
Job Title: Domestic Abuse Triage Officer
Hours: Full-time 35 hours per week
Contract Type: Fixed Term Contract to 31st March 2025
Salary: £30,250 per annum
Application Deadline: Thursday 11th April 2024 at 11.59pm
Interviews: in person, week beginning 22nd April 2024
Location: BCWA’s head office in London SE20
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: You will be the first point of contact for victims/survivors of domestic abuse. You will answer calls to the charity’s helpline, dealing with enquiries and referrals from other agencies, and providing immediate emotional and practical support. You will use approved risk assessment tools to triage victims of domestic abuse to the correct BCWA service, for example our refuge or outreach services, or signposting them to external agencies where appropriate. You will need to recognise, respect and address the needs of clients who face particular barriers when seeking help to access the service, including those from diverse communities, LGBTQ communities, people with disabilities, women and girls with complex needs and other hard to reach groups.
All staff have access to hot-desking at our offices as needed. Flexible working is welcomed at BCWA. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.
Location: BCWA’s head office in London SE20
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.
Equality, Diversity and Inclusion Adviser
Nottingham
£34,445 to £38,005
Are you passionate about Equality, Inclusion and Diversity?
Do you have experience promoting, advising and coaching on EDI initiatives in the workplace?
If you answered yes to these questions then you may be exactly who our client is looking for in their new role of Equality, Diversity and Inclusion Advisor
The Job
As their new Equality, Diversity and Inclusion Advisor, you will be providing support to colleagues, managers and their EDI panel to achieve their goals. You will be delivering against key targets in their EDI strategy and ensuring they have a colleague base which is representative of the communities they serve - especially in relation to ethnic diversity.
To ensure we deliver our services in line with the needs of the communities we serve the main responsibilities of your new job will be (but not limited to):
- Providing professional and consistent EDI support and advise on a range of issues (e.g. HR Process, customer policies and core business approaches)
- Facilitate and support their Diverse Heritage forum and any other EDI forums
- Attend business panels and forums as required to lead EDI initiatives
- Provide advice and guidance to managers regarding Equality Impact Assessments
- Review delivery approaches to give advice and guidance on required improvements
- Work with Learning and Organisational Development colleagues to ensure learning interventions are appropriate, prioritised and targeted
This is a full time (35 hours per week) Hybrid role, although they expect regular office attendance to support collaboration with colleagues. Please note that while your working hours will generally be during normal office hours Monday to Friday, there is highly likely to be occasional out of hours work to support committees or specific activities related to EDI.
This role is currently based at their head office, and they are very excited to be moving to a brand new purpose build head office in Clifton, Nottingham later in 2024.
About You
Apart from your passion for Equality, Diversity and Inclusion you will:
- Have considerable experience in a similar role providing advice, coaching and support at all levels.
- Be able to demonstrate up to date knowledge of employment equality legislation and key case law to provide sound guidance and expertise, as well as committed to continuous development and understands the benefits of having a diverse workforce.
- Have good analytical skills to interpret data for proposing relevant interventions.
- Be an excellent communicator, both written and verbal, who can build positive relationships at all levels as well as challenge and influence others.
- Be organised and able to manage and prioritise a busy and varied workload
What you’ll get in return
Whilst they are clear about the scope of this new role, you won’t be stepping into someone else’s shoes and so you will have the opportunity and autonomy to shape how this role develops.
They are a welcoming and friendly company who recognise they are only as good as the people who work here. As such, they offer a whole host of benefits, including great work life balance (lower than average weekly hours), increased holiday allowance and cash back health plans for you and your family.
Our client strives to be a welcoming and inclusive employer, as such they particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, as they are currently under-represented within their workforce.
Please note that they are not currently offering visa sponsorship.
Bringing together leading minds and practitioners in the sector, Wessex Archaeology is a trusted archaeology and heritage service provider and educational charity. From our network of international offices, we work in partnership with our clients to deliver sustainable solutions to manage the historic environment - above ground, below ground and underwater. We are committed to our social impact. This means using the knowledge and connections we make through our commercial activities as a catalyst to engage the communities in which we work.
Join us and you’ll be part of a collaborative team committed to shaping a better future for our staff, the sector, and the world. As well as having knowledgeable and dedicated colleagues, you’ll have an opportunity to access a variety of fascinating and high-profile projects and develop your skills and knowledge along the way.
The role – what’s involved?
We’re looking for a resourceful and strategic Internal Communication Specialist to take a leading role in championing and developing internal communications. You’ll be adept at building and nurturing strong collaborative relationships and act as a trusted advisor to people across all levels, teams and geographical regions. You’ll be pivotal in helping departments and individuals embed communications in their strategies and working practices, providing them with day-to-day advice and support.
You’ll be responsible for maintaining and growing activities that engage, connect and inspire our people. This includes working with other teams to improve and manage internal communications tools and channels so colleagues can stay up to date with the organisation’s projects, updates, process changes, strategy and goals. Working closely with the Head of Communications, you will be an internal ambassador for our brand and equip colleagues to advocate for the organisation and sell and promote our offer and purpose.
Working closely with our HR Director, you will develop comms that promote consistent engagement with employees, from potential candidates and new recruits to current staff working across the UK and internationally.
Main responsibilities will include:
If you are a proactive person who has the drive and emotional intelligence to forge connections across the organisation and take our internal comms strategy to the next level, this could be the career move for you. You will:
- Deliver, evaluate and evolve our internal communications plan.
- Manage and develop the company’s internal communications channels and activities, including staff meetings, organisation-wide newsletter and our intranet.
- Act as a business partner to a range of departments, including but not limited to, HR, Health & Safety, Quality, Sustainability, Finance, IT and Support Services.
- Work with the Head of Comms and Executive Team to align messaging and develop campaigns that communicate the company’s strategy, purpose and values.
- Advise and work closely with senior leaders and managers on internal and corporate communications.
- Develop and implement internal and external-facing campaigns that relate to corporate activities, including areas such as recruitment, learning and development, wellbeing, quality, health and safety, and sustainability.
- Develop and nurture relationships across teams to source information and effectively implement communication initiatives.
- Embed consistency and develop understanding and alignment with our brand identity and messaging across internal teams.
- Develop and manage feedback and insights-led approaches to understanding and improving employee communications and report on activity.
- Support a culture of cross-organisational working and contribute to the overall objectives of the communications team.
- Champion inclusivity and accessibility across our channels and content.
For details on the expected skills, experience and personal attributes, please refer to the full Job Description for this role.
What can you look forward to?
Our focus is on creating a collaborative culture where people can thrive and develop and where safety and wellbeing come first. From anonymising candidate data in our recruitment process to continuous improvements in our benefits, we’re committed to creating a safe, fair, and inclusive working environment.
We offer:
- 22 days of annual leave per year plus bank holidays rising to 27 after 5 years of continuous service.
- Option to buy up to 5 days holiday per year.
- Salary Sacrifice Pension Scheme, Wessex Archaeology employer pension contribution 5%.
- Life assurance scheme of three times your basic salary.
Wellbeing and family-friendly benefits
- Our maternity, adoption and shared parental pay is 100% for 12 weeks, 90% for 21 weeks and 6 weeks statutory, day 1 eligibility.
- Enhanced paternity leave, up to 4 weeks from day 1.
- 5 days of carers leave.
- Paid sick leave from the start of a contract, with the number of days dependent on length of service.
- Hybrid and flexible working arrangements where applicable.
- Company Employee Assistance Programme (EAP) - free and confidential service in the form of counselling and assistance in areas such as health and stress.
- AIG SmartHealth – round-the-clock support for you and your family.
Sustainability and other benefits
- Electric Vehicle Salary Sacrifice Scheme.
- Bike2Work scheme.
- 100% Professional membership costs reimbursed eg IOIC membership
- High-quality personal protective equipment (PPE) provided.
- Free transport from regional offices to sites.
- Time in lieu or paid time for drivers.
- Subsistence allowance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
The Regional Administrator will be responsible for the day to day running of the local office, managing referrals calls from people who are bereaved, supporting volunteers with service delivery and ensuring effective recording and management of relevant systems and processes.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is Monday 25th March 2024, with interviews taking place Monday 8th April 2024.
Please be advised that if you do not hear from us Thursday 28th March 2024 unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
EMPLOYMENT SPECIALIST ROLE (multiple openings)
Twining Enterprise supports people across North & West London with mental health problems to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach.
We are now looking to recruit a number of professional and self-motivated Employment Specialists to join our dynamic and high performing teams in Barnet or Haringey. You will provide an employment support service to help people suffering with a Serious Mental Illness (SMI) to gain and sustain paid employment.
You will need to blend heart and head in responding to unique client needs supporting them to achieve long-lasting outcomes as well as contributing to a thriving team and organisational culture.
In return we offer flexible working, career development opportunities, a generous holiday entitlement and competitive financial rewards. We are also strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.
PERSON SPECIFICATION
Essential Knowledge, Skills and Abilities we will shortlist you on.
We are also interested in transferable skills and experience which could support your attributes in these areas.
· Understanding and experience of the support needs of people with severe and enduring mental health problems in finding, returning to/retaining mainstream employment.
· Knowledge and experience of working in a health or social care setting.
· Able to present confidently to external stakeholders and partners at various levels.
· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (training will be provided).
· Experience of effective diary management, prioritising tasks and working to tight deadlines.
· Proven ability to work effectively and be accountable in an outcome-driven environment.
· Strong client needs assessment and action planning and competent in accurate record keeping and casework administration.
· Excellent computer skills including ability to utilise database and Microsoft packages.
· Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
· Ability to think creatively to provide solutions for clients and provide excellent local partnership work.
· Willingness to travel in designated Borough.
· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
Desirable Experience and Skills
· Experience working in an IPS or employment and disability service.
· Experience working in a mental health setting.
Attitudes
· Positive, professional, and self-motivated
· Dynamic personality, confident engaging with a range of stakeholders to promote the service.
· Strong belief in the value of employment in supporting good mental health.
· Empathetic and person centred.
· Committed to equality of opportunity and diversity.
· Open to feedback and proactive in addressing self-development.
· Proactive in managing one’s own health and wellbeing.
JOB PURPOSE
To inspire people with severe and enduring mental health conditions to progress and to gain and sustain paid employment and contribute to a thriving team and organisation.
The Employment Specialist (ES) role will work across and within the local Barnet or Haringey secondary care network. You will work to assist referred patients (clients) to find competitive and sustained employment. Around 25% of referrals will be to assist clients to remain in work if struggling, or return to work, if off sick.
Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.
You will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives. Although you will receive full training and support, it’s important you are aware of the potential impact this may have on your own mental wellbeing.
Responsibilities and Duties
1. Engage a caseload of clients with serious mental health problems and establish trusting, collaborative relationships to support them into employment in line with contract targets and IPS fidelity.
2. Assess clients’ employment support needs; implementing and adjusting employment plans as necessary to support each client’s desired outcomes along IPS requirements.
3. Develop and deliver a range of practical services to meet clients’ needs including career guidance, job searching, CV preparation, interview skills, individual coping techniques or work coaching.
4. Build a constant flow of referrals to ensure a dynamic caseload.
5. Conduct weekly employer engagement activity in line with IPS Fidelity.
6. Understand the complex issues a client may face, recognise holistic support needs and work in conjunction with clinical staff.
7. Facilitate access to expert financial advice on welfare benefits and ‘access to work’ resources.
8. Provide support and reasonable adjustments if required, to employed clients to support them to stay and progress in work.
9. Regularly attend clinical team meetings to provide advice and information on employment and IPS.
10. Collaborate with community partners to raise awareness of employment and mental health issues and promote access to the service.
11. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.
12. Update and maintain NHS database (RIO).
13. Receive regular supervision and training to meet individual, team and organization’s needs.
14. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
15. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.
16. Perform other tasks as required by your manager.
ABOUT TWINING ENTERPRISE
Who we are
Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer. Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.
We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year. Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.
How we work
Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention. IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.
Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.
Do you have demonstrable experience of giving money and budgeting advice or support in a student facing environment or financial services setting? Do you have an understanding of issues facing students in Higher Education?
We are recruiting for a specialist Money & Budgeting Advisor into our Advice Service to provide money, budgeting and debt advice to our members, oversee the application processes for our expanded hardship funds and to run our new financial literacy programme. This role will work alongside another Money & Budgeting Advisor and with our wider Advice & Wellbeing team, supporting each other to achieve positive outcomes for our students. The post holder will provide accurate finance, debt and budgeting advice and information to students using the Advice Service including casework, support and advocacy.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see things in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support flexible working, with hybrid working for all staff.
Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
This role is a fixed term maternity cover role for 9 months (with possible extension).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Stop Smoking Specialist
Harrogate, North Yorkshire (remote or hybrid working options available)
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Stop Smoking Specialist, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Stop Smoking Specialist you will help deliver our new Stop Smoking Service and underpin its commitment to support people to stop smoking and reduce the risk of cancer. You will provide specialist advice and support to our service users around tobacco addiction and provide evidence-based approaches in line with national guidance and good practice to help them to quit smoking.
You will be part of a growing team at the charity and will be vital in the implementation of our strategy to ensure people in Yorkshire receive the best prevention, diagnosis and treatment.The role will deliver evidence based stop smoking interventions to patients referred into the service, providing support, advice and guidance either face to face, virtually or by telephone to maximise quitting outcomes. You will work as part of a team to respond to referrals and work closely with our Active Together Services, that are being rolled out across Yorkshire, and NHS Trusts where we fund in patient smoking cessation programmes.
Specifically, you will:
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Autonomously deliver smoking cessation assessments, advice and support, minimizing harm from tobacco and health-related issues in line with best guidance and protocols.
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Undertake client assessments, making appropriate pharmacotherapy decisions, provide ongoing client support and undertaking 4- and 12-week follow-ups.
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Advise on stop smoking medications to patients including all forms of NRT, vapes (e-cigarettes) as well as non-nicotine treatments.
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Help patients who smoke to quit, communicating in a sensitive, client centred manner.
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Contribute to the monitoring and evaluation of the service, including the completion of the minimum data set aligned to NHS England mandatory requirements. This will include following up with patients following discharge to monitor stop smoking outcomes.
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Manage caseload of patients and be responsible for all associated tasks, including follow-up appointments, and managing diary commitments.
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Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating, or handing over responsibility for care to ensure that smoking cessation records are kept up to date and accurate.
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Work with the Services Manager and Head of Services to ensure that public and patient insight and involvement is captured, which will shape the development, delivery and evaluation of our service to make sure they are patient centred.
About You
To be considered for this role, you will need:
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To be educated to GCSE (or equivalent) grade C or above in English and Maths.
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To have NVQ level 3 in Health care (or equivalent) is desirable but not essential.
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To be National Centre for Smoking Cessation Training (NCSCT) Level 2 trained (essential).
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Intermediate theoretical knowledge of stop smoking support, gained through Level 2 NCSCT.
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To have substantial experience of providing smoking cessation support in a stop smoking service with good levels of quit rates.
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To have experience of working in Health and Social Care setting or community.
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To have experience of using Microsoft Office software and SystmOne.
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To have proven IT skills, including data entry, accurate reporting of agreed care plans, using IT infrastructure to support effective handover of care.
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To have good knowledge and understanding of evidence-based practice in stopping smoking, the consequences of smoking and the benefits of quitting.
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To have excellent communication (written and verbal) and listening skills.
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To have a good understanding of GDPR and confidentiality issues.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 1 April. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact via our website.
The client requests no contact from agencies or media sales.
Main purpose of job:To provide specialist counselling and support to adults who have experienced rape, sexual violence or sexual abuse. The role includes mentoring sessional counsellors and activities to raise awareness of the impact of sexual violence amongst agencies and the wider community.
Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).
Salary: £30,151 - £32,020 per annum pro-rata.
Hours: 28 or 35 hours per week (to be agreed).
Contract:This will be a one-year fixed term contract in the first instance, but we hope to secure funding to extend.
Place of work: To work flexibly at CARA premises across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. The post may also involve some remote working, if a suitable home working environment is available.
Holiday:25 days per year, pro-rata, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.
Application deadline: 9am, Tuesday 16th April.
Interviews: Monday 22nd April.
Mandatory Training Dates: To be confirmed.
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.
Job Description
To provide specialist counselling and support to adults who have experienced rape, sexual violence or sexual abuse. The role includes line-management of sessional or volunteer counsellors and activities to raise awareness of the impact of sexual violence amongst agencies and the wider community.
Main Responsibilities
• To provide one-to-one counselling and support to adults, holding a caseload of clients.
• To undertake client assessments and make appropriate arrangements for their support.
• In the first instance the post is likely to cover Braintree, Clacton, Colchester and Chelmsford but the postholder must be able to work flexibly at CARA centres across mid and north Essex.
• To liaise with other agencies and attend meetings, where required, ensuring best support for clients with multiple and/or complex issues.
• To mentor CARA sessional counsellors and volunteers, where appropriate.
• To keep up to date with relevant legislation, policy and practice issues.
• To participate in CARA team meetings, supervision, training and development.
• To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.
• To keep appropriate records in accordance with CARA policies and procedures.
• To raise awareness in the community and within other agencies of the short and long-term responses people may develop to sexual violence.
• To work flexible hours to meet the needs of our clients, including some evening work and occasional weekends.
• To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
• To be administratively self-servicing.
• To report to the Adult Practice Manger, Head of Operations, Chief Executive Officer and Trustees as required, including the production of regular written reports and verbal reports.
• To undertake any other related activities as required by the Adult Practice Manager, Head of Operations, Chief Executive Officer or the Chair of the Board of Trustees.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy Essex
CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.
Full-time – 37.5 hours per week (Working Hours will be scheduled between 9.30am and 8.00pm) Part time or flexible working applications will be considered.
The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.
The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.
We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.
This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.
The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.
You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.
We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.
The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.
You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.
The candidate will have excellent skills, when carrying out duties of the post.
Closing date: Thursday 4th April at 5pm
Interviews: TBC
Shortlisted candidates will be required to take a 30-minute test
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.
About this role
The MENA Death Penalty Caseworker will undertake a range of activities in support of Reprieve’s work on cases of individuals on death row or at risk of the death penalty across the MENA region, including casework and investigations into individual cases and the broader death penalty landscape, support to Reprieve clients, and support to partner organisations and lawyers in the MENA region and beyond.
The MENA Death Penalty Caseworker is an integral member of the MENA Team, and will work closely with the Media, Campaigns and Digital, and UK and US Policy teams, and the Directors and Deputy Directors.
Location and salary
This role is a full-time, permanent contract based in our London office. The annual salary is £40,964 full-time per annum, less any required deductions for income tax and national insurance.
Reprieve operates a hybrid working model and we require staff to work a minimum of 40% per week from the London office, and the rest from home. Your presence is important during core office hours, whether remotely or in the office.
Applicants must have the current right to work in the UK.
Further details and how to apply
Please see the job description and person specification on our website for full details and information on how to apply. The deadline for applications is 23 April 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Stop.Breathe.Think. is a game changing mental health service, launched during COVID, that gives eligible young people aged 8 – 21 years access to free 1 to 1 online counselling sessions. First and foremost, we want to provide counselling support for young people who would not otherwise be able to afford it. With no wait times and available nationally.
Our counsellors all work remotely and online, and we aim to provide a timely and effective short-term service, using a recognised solution-focused 6 session therapy model. (Guided by the THRIVE framework for child mental health care, originally written to guide practice within the NHS and now used nationwide, across a variety of services and organisations.)
We are looking to recruit a fantastic Counselling Manager to join our small, motivated and friendly team - based in our Hove office. The SBT service is growing and has a big vision - and we are excited to be expanding the team with this key role, which will support our growing number of online counsellors and bring new skills and experience to the team, ensuring the SBT service is being delivered effectively and safely.
Please submit a CV and covering letter why you are suitable for the role. Please feel free to contact our Head of Service Louise, if you would like any more information about the role.
The client requests no contact from agencies or media sales.
About this role:
As a member of YVC’s team of Health and Wellbeing Facilitators you will work closely with colleagues from South Tyneside’s Physical Health Hub, and Primary Care Mental Health Team to support people in South Tyneside, in particular those with learning disabilities and those who require support with their mental health, to meet their wellbeing and physical health needs.
You will help people to access the health services and support they need by ensuring people have information that is accessible to them, by supporting services to make reasonable adjustments, and by supporting the delivery of treatment and assessment programmes under the direction of practitioners.
You will also link with Social Care and Voluntary Sector services to ensure that people can access a range of support in order to improve their health and wellbeing. You will ensure that people’s voice is both heard and acted on to improve this support.
Who we are:
At Your Voice Counts, we help vulnerable people find a voice and gain control over their lives.
We help the people we support to speak up for what they want and need, to be better connected and to have choice and control in their lives.
Our values guide how we work, and we are all responsible for putting these into practice every day:
- Being accountable – We are honest and take responsibility for our actions.
- Being person-centred – We put people's needs first.
- Learning and growing - We challenge ourselves and each other to help us get better at what we do.
- Promoting equality – We work to get equal opportunities for everyone.
- Working together – We achieve more by working as a team than by acting alone.
Our wonderful staff embody our values and are dedicated to the work we deliver together. They are committed and passionate with a positive attitude. We all share the same vision and values.
We are committed to making Your Voice Counts a great place to work. We offer a supportive and fulfilling environment for our staff team with an enhanced range of staff benefits. You can find out more here.
Main Responsibilities:
· Take part in relevant supervision, support and training to ensure YVC deliver a consistent and high-quality service.
· You will promote mental and physical health and wellbeing by:
o Getting to know people who access our service and supporting them
to identify the health issues that matter most to them.
o Linking the person with their GP / Primary Care Health Hub for their annual health check/ mental health program.
o Helping people identify and understand their own health, wellbeing and social needs and empowering people around accessing reasonable adjustments to address their barriers to services.
o Aiding the person to understand their Health Action Plan and what matters to me program.
o Promoting people’s self-confidence and develop communication skills around health needs.
o Supporting people to engage with the appropriate services to treat and improve their mental and physical health issues
· Maintain an active caseload. Manage risk proactively. Keep accurate records using our Charity Log database. Maintain confidentiality for our clients.
· Work closely with colleagues with lived experience of learning disability or autism in the Quality Checker Team to carry out NHS Quality Checks across the GP Practices in South Tyneside.
· Assist in the monitoring and evaluation of the service, including the collection of case studies, data and by contributing to feedback and evaluation sessions with the aim of improving the service.
· Assist in the promotion of the service and when necessary, work outside normal office hours. Be prepared to travel within Tyne & Wear.
· Be an active participant in the wider YVC team and seek to work with all YVC colleagues to deliver our strategy, maintain quality and embed the values of the organisation.
Person Specification:
We are a values-based organisation and you will have demonstrable belief in the rights of people who use our services.
You will also have:
· Experience of working with people with learning disabilities and autistic people, or other marginalised and vulnerable groups.
· Curiosity and an ability to look beyond how the person presents in order to build a deeper understanding of what matters most to them.
· Creativity, with an ability to solve problems and take people with them in solutions.
· An ability to work in changing and complex environments, with the flexibility to adapt their approach as needed
· A high level of emotional intelligence, the ability to empathise, and a genuine desire to help others.
· The ability to communicate effectively with a range of stakeholders, including those with a learning disability, autistic people, family carers and professionals.
· Experience of considering and managing risk, and of conducting risk assessments, with good knowledge of safeguarding procedures.
· A good understanding of the health and wellbeing issues affecting disabled, vulnerable and socially isolated people – particularly those with learning disabilities and autistic people.
· Experience of making information easy to understand.
· Experience of working with health and social care professionals.
· Knowledge of the health and social care sector in South Tyneside, and of the communities and localities where our services are delivered.
· Good organisational skills, with an ability to prioritise work, and deliver agreed objectives quickly and efficiently
· The ability to work alone using their own initiative, as well as working as part of a team
· IT literacy, be confident using Microsoft Office, client databases and interactive platforms like Zoom and Microsoft Teams
· An understanding of the need for GDPR and client confidentiality.
You may also have:
· Experience of working within a community physical or mental health setting
· An understanding of co-production and have demonstrable experience of co-producing and delivering projects, workshops and training sessions.
· A sound set of skills to use social media to engage with a range of audiences
Returning your application form:
Before completing the application form carefully read through the Job Description and Person Specification. Consider the requirements of the job and use the form to explain how you satisfy various criteria. You should not enclose a CV as this will not be considered by the interviewing panel, but you may include additional sheets where there is insufficient room on the application form.
Please return your application form by 12.00 noon on Friday 5th April 2024. Interviews are expected to be held on Tuesday 9th April 2024.
The client requests no contact from agencies or media sales.
Main purpose of job: To provide specialist counselling and support to young people (12-19) who have experienced rape, sexual violence or sexual abuse. The role will also provide occasional counselling and support to adult supporters and relatives, and there may also the potential to work with children under 12 if qualified to do so. The role includes wider responsibilities as a member of CARA’s staff team including acting as point of contact for sessional counsellors and activities to raise awareness of the impact of sexual violence amongst agencies and the wider community.
Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).
Salary: £30,151 - £32,020, per annum, pro-rata.
Contract: This is a one year contract in the first instance.
Hours: 21 hours per week.
Place of work: To work flexibly at CARA premises across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. The post may also involve some remote working, if a suitable home working environment is available.
Holiday: 25 days per year, pro-rata, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification. Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications.
Application deadline: Tuesday 7th May, 10am.
Interviews: Monday 13th May in Colchester.
Start date: As soon as possible, subject to receipt of satisfactory references and enhanced DBS check.
Mandatory Training Dates: To be confirmed.
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.
Job Description
To provide specialist counselling and support to young people (12-19) who have experienced rape, sexual violence or sexual abuse. The role will also provide occasional counselling and support to adult supporters and relatives, and there may also the potential to work with children under 12 if qualified to do so. The role includes wider responsibilities as a member of CARA’s staff team including acting as CARA point of contact for sessional counsellors and activities to raise awareness of the impact of sexual violence amongst agencies and the wider community.
Main Responsibilities
· To provide one-to-one counselling and support to young people (aged 12-19), holding a caseload of clients.
· To provide occasional counselling and support to adult supporters and relatives.
· To undertake client assessments and make appropriate arrangements for their support.
· To provide specialist advice to other workers and agencies, including participation in delivery of training sessions.
· To liaise with other agencies and attend meetings, where required.
· To act as point of contact for CARA sessional counsellors and volunteers, where appropriate.
· To raise awareness in the community and within other agencies of the short and long-term responses people may develop to sexual violence,
· To keep up to date with relevant legislation, policy and practice issues.
· To provide occasional training on sexual violence, self-harm and related issues to volunteers and other agencies.
· To work flexible hours, including some evening work and occasional weekends.
· To participate in CARA team meetings, supervision, training and development.
· To keep appropriate records in accordance with CARA policies and procedures.
· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
· To be administratively self-servicing.
· The postholder must be able to work flexibly at CARA centres across mid and north Essex.
· To report to the Child and Young Person’s Practice Manger, Head of Operations, Chief Executive Officer and Trustees as required, including the production of regular written and verbal reports, and occasional case studies.
· To undertake any other related activities as required by the Child and Young Person’s Practice Manger, Head of Operations, Chief Executive Officer and Trustees.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich and provide a range of remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy Essex
CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with South Essex-based SERICC and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.