27 Head of commercial operations jobs in London, Greater London

Contract: 12-month FTC with potential for a permanent contract

Sebastian’s Action Trust (SAT) supports children with life-limiting conditions and their families. We help those families navigate the emotional and practical difficulties that come with caring for a child with complex needs and provide a place where they can connect, relax and make precious memories together. 

With the planned retirement of the current CEO, we are looking for an experienced charity leader with a background in fundraising, to take the organisation forward into the next phase of its strategic development. This could be an opportunity for a senior fundraising professional to take the next step into a CEO role. 

This role combines overall leadership of the charity with responsibility for income diversification and growth, with a focus on fundraising to drive stability and sustainability. The successful candidate will oversee the delivery of high-quality services, events and support provision, ensuring that the highest standards of health, safety and safeguarding are maintained. They will also nurture relationships with partner organisations and other local charities to explore opportunities for collaboration and efficiency. 

This role will lead a small but committed team of staff and volunteers who are passionate about the work we do, so you will be comfortable combining strategic thinking with pragmatism and creativity. 

The successful candidate will have experience of charity governance and financial management, and be confident working with a committed board and with partners and stakeholders to maximise impact for service users. They will also need to demonstrate hands-on experience of fundraising, with a track record of securing significant income from trusts, corporates and major donors.

This is a challenging but rewarding opportunity to make a real and lasting difference to families facing unimaginable difficulties. If this sounds like your next step, send your CV and covering letter or email to arrange an informal chat. 

If you’re passionate about safer communities and want a role where your work has a direct and lasting impact, this could be the perfect opportunity. As Crimestoppers’ Regional Manager for our Eastern Region (Kent, Essex, Norfolk & Suffolk), you’ll play a pivotal part in helping protect the public, empowering local people, and supporting the agencies working to prevent and solve crime.

We’re looking for an enthusiastic and motivated Regional Manager to represent Crimestoppers across the area. You’ll work closely with law enforcement and community partners to design and deliver meaningful crime‑prevention campaigns, while also coordinating cross‑border and national initiatives with organisations such as ROCUs and the NCA. You’ll empower local volunteer committees to thrive, act as a spokespeople for Crimestoppers in local and regional media, and drive funding opportunities that help expand our impact.

This role variety, and the chance to genuinely make a difference. We’re seeking someone with strong project and budget management skills, confidence under pressure, and the ability to build strategic relationships. Experience in or significant knowledge of the voluntary sector, media campaigning, or policing practice would be an advantage. If you’re committed to community safety and excited by the challenge of influencing real change, we’d love to hear from you.

Please read the full job pack before before submitting your CV and a covering letter.

FTC until March 2029 | Full time | Home based - travel required | £39,993 + £8,400 car allowance | DBS required

Harris Hill is delighted to be working on behalf of National Parks Partnerships (NPP) to recruit a People Manager. NPP is a small and entrepreneurial organisation that identifies, secures and manages commercial and strategic partnerships for the UK’s 15 National Parks, helping to grow their impact, resources and influence while supporting action on the climate and biodiversity crises. As NPP continues to grow, this is an exciting opportunity to take ownership of its people function and play a key role in supporting the organisation’s development.

The role is offered on a salary of £40,135 FTE (non-negotiable) and is available on a full-time basis, with the possibility of working four days per week. This is a one-year fixed-term contract, with the possibility of extension, and is fully remote, with occasional UK travel required.

Sitting within the Operations team and reporting to the Head of Operations, the People Manager will lead NPP’s day-to-day HR function as a largely standalone HR professional. You will develop and implement HR strategies, policies and processes across the employee lifecycle, providing trusted advice to the CEO, Head of Operations, SLT and line managers. You will lead recruitment activity, support managers with performance, probation and employee relations processes, oversee annual leave and absence, payroll administration and pay awards, and ensure NPP continues to meet its employment, health and safety and data protection obligations. You will also play an important role in developing organisational culture, embedding NPP’s Manifesto, competency framework and behaviours, and ensuring equality, diversity and inclusion remain central to its people practices. Alongside the core HR remit, you will support the wider Operations team with external agencies, suppliers and procurement activity, including maintaining supplier relationships, supporting purchasing processes and ensuring compliance with relevant procurement requirements.

We are looking for an experienced People & Culture professional with a strong track record of developing and implementing HR policies and strategies, managing HR projects, and supporting organisational change, as well as experience leading recruitment processes from job design through to shortlisting and interviewing. You will be a clear thinker, confident decision-maker and excellent communicator who can build strong relationships across an organisation and with external partners. Experience of payroll, EDI, health and safety, procurement or working within a purpose-led organisation or public authority would be advantageous.

To apply, please submit your up-to-date CV by 27 September at 23:59. Shortlisted candidates will be asked to submit a tailored cover letter after reviewing the full job description.

Please note that only applicants with an unrestricted right to work in the UK will be considered for this position.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The British Academy is the UK’s national academy for the humanities and social sciences. We support outstanding research and researchers, bring new ideas into public debate and help ensure that evidence and expertise inform some of the biggest questions facing society.

We are looking for a new Director of Finance & Resources to help us build on that work and plan confidently for the future.

This is an important appointment at an exciting point in the Academy’s development. We will celebrate our 125th anniversary in 2027, following a period in which we have grown our policy work, transformed our building to create more opportunities for public engagement and developed a national network for early career researchers.

As Director of Finance & Resources, you will make sure we have the resources, systems and organisational capacity to deliver our ambitions. You will lead our finance function and have overall responsibility for HR, IT & AV, Estates & Facilities, and Venue Sales & Marketing, working with experienced Heads of Department across each area.

Finance will be central to the role. You will lead our financial strategy and planning, oversee our financial controls and reporting, and provide clear advice to the Chief Executive, Senior Management Team, Council and its committees. You will also help us think longer term about our financial sustainability, including our plans to diversify income through philanthropy and commercial activity.

But we are looking for more than a strong Finance Director. You will be part of a close-knit Senior Management Team which works collectively to lead the Academy. We want someone who is interested in the organisation as a whole, who enjoys working across boundaries and who can help colleagues make good decisions about where we put our people, money and attention.

You will also have responsibility for some important assets. These include our historic home at 10–11 Carlton House Terrace, our technology and infrastructure, and our trading subsidiary. Ultimately, your job will be to make sure these resources are working as hard as possible in support of the Academy’s purpose.

About you

You will be a CCAB-qualified accountant with substantial and senior finance experience, gained in a complex organisation. You will have led finance teams and significant budgets and be comfortable advising senior leaders, Boards or Trustees.

You will also bring broader leadership experience. You may already have responsibility beyond finance, or have worked closely with areas such as people, operations, estates or technology.

We are looking for someone who can combine sound financial judgement with a practical, collaborative approach. You will be able to deal with complexity without making things unnecessarily complicated, communicate clearly with people who are not finance specialists, and provide constructive challenge when it is needed.

You should also be someone who enjoys leading through others. There are strong Heads of Department across the Resources portfolio, so this isn't about being the expert in every area. It is about setting direction, asking good questions, supporting people to succeed and bringing the different parts of the portfolio together.

Why join us?

The British Academy has a distinctive role in national life. In 2025/26 we awarded around £63 million in research funding. Alongside funding research, we convene academics, policymakers, businesses and civil society, engage the public with new ideas and use research to inform policy.

The Director of Finance & Resources helps make all of that possible.

For someone who wants to use their financial and leadership experience in an organisation with a clear public purpose, this is an opportunity to make a real contribution to the Academy’s next chapter.

Recruitment Timetable

Application deadline: Sunday 27th September, midnight

Shortlisting:Thursday 8th October

Fireside chats with CEO: week of 12th October

Panel Interviews:20th / 23rd October

To apply, please send your CV, along with a supporting statement (no more than 2 pages) via the link by Sunday 27th September.

For an informal conversation about the role please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

Job Title:Financial Controller

Salary:£70,000 per annum

Location:Hybrid: Working time split between your Home and our London Office 

Hours of work:Full-time (35 hours per week)

Reporting to:Director of Finance

Premier, Europe’s largest Christian media organisation, is seeking an outstanding Financial Controller to help steward the financial life of a ministry that helps people encounter God through media and experience renewal in their daily lives.

This is more than a senior finance role - it is an opportunity to use your professional gifts and provide wise financial leadership to sustain and strengthen our ministry. If you have ever wondered whether your finance skills could be used to help build God’s kingdom in a deeper way, this may be the role God is calling you to.

You will benefit from opportunities to grow personally and professionally; developing your leadership and deepening your technical expertise in a role where your contribution is genuinely valued.

Role Overview

The Financial Controller is responsible for the effective and efficient day-to-day leadership of Premier’s finance function. We are looking for a hands-on, solution-focused individual to lead a small team, oversee Premier’s accounting system (Iplicit), prepare high-quality financial reporting, support budgeting and audit activity, and deputise for the Director of Finance as required.

Key responsibilities will include:

Leading the day-to-day operation of Premier’s finance function, managing the team and deputising for the Director of Finance

• Overseeing accounting operations, controls, reconciliations and data integrity across finance processes
• Managing the finance system, proactively improving systems and processes, and driving efficiency and automation
• Preparing draft monthly management accounts, cashflow reports and financial analysis to deadlines
• Supporting budgeting and forecasting, reporting and preparing the audit and statutory regulatory returns 

 You will have:

•  ACA, ACCA or CIMA qualifications
• Proven experience of leading finance operations, month-end processes and management reporting
• Experience of preparing management accounts, budgets, cashflow reports and balance sheet reconciliations to deadlines
• Excellent understanding of double entry
• Experience of managing and developing a finance team to meet deadlines
• Experience of importing and reconciling data from external databases or systems
• Advanced Excel skills and a strong track record of accounting systems management, process improvement and delivering efficiencies though automation
• Strong commercial awareness, sound judgement and the ability to communicate clearly with senior stakeholders and budget holders

Please note that Premier is a Christian media agency and this role has a genuine occupational requirement for the post holder to have a personal Christian faith. You will have a good understanding of the Christian community and a clear commitment to Premier’s mission to help people encounter God through media.

Premier staff regularly attend all-staff meetings and devotions where we share what God is doing through Premier and spend time praying for our work. There are also several occasions each year when staff are required to gather in person.

If you sense God may be calling you to this role, we would love to hear from you!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•Flexible working arrangements based on the requirements of the role

•25 days’ annual leave plus UK bank holidays

•Additional leave on your birthday

•Contributory pension scheme

•Life Assurance scheme

•Employee Assistance with online GP scheme

•Eye care scheme

•Enhanced Family leave and Pay

In addition we offer:

•Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.

•Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.

•Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

•All applications need to be completed online using our recruitment system (linked from our adverts). 

•You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

Stewardship helps Christians to be the best stewards of the resources God gives them.  

Every year we support tens of thousands of people with everyday giving through to strategic philanthropy, and help thousands of churches, charities and Christian workers to strengthen their finance and governance.

We operate with the financial scope and technical complexity of a mid-sized financial services institution, but with a clear Christian mission at our heart. Amongst other things, we safely received and granted out over £134m from our Donor Advised Fund in 2025, deliver payroll services to over 900 clients each month, reach thousands with our products and campaigns, and still have ambitious plans to grow.

The Chief Digital Officer (CDO) will see digital and technology not simply as a function or infrastructure, but as a ministry enabler: creating the systems, platforms and experiences that enable increased generosity, strengthen churches and charities, and scale Kingdom impact. A key part of the role is enabling scalable growth across both Giving and Ministry Services, with a focus on platform development, product capability, data infrastructure, insight-led decision making and innovation.

This role is a new addition to a well-established Executive team, who work with high levels of trust, candour and care, and who value laughter, integrity and grace as much as strategic insight and financial acumen.

The CDO will need to work from our office near Barbican, London at least one day a week. 

Julie’s Bicycle is seeking a visionary, collaborative and values-led Chief Executive to lead the organisation into its next chapter.

About Julie’s Bicycle

Julie’s Bicycle is a pioneering not-for-profit organisation mobilising the arts and culture sectors to take action on the climate crisis. For nearly two decades, we have been at the forefront of the creative climate movement, working to put culture and creativity at the heart of climate action. We believe culture has the power to challenge, inspire and move people; to shape how we think, feel and act; and to help transform our future now.

Our work brings together cultural and environmental expertise to support practical action, build leadership, inform policy and strengthen collective impact. Through our programmes, tools, training, consultancy, campaigns and partnerships, we support artists, creative organisations, policymakers and changemakers to respond to the climate, nature and justice crises with confidence, imagination and purpose. To date, Julie’s Bicycle has worked with thousands of organisations and individuals, in the UK and globally, helping to equip people, places and policies with the knowledge and power to drive sustainable change.

Why this opportunity has arisen

This is a defining moment for Julie’s Bicycle. After 19 years of inspirational founding leadership, our Founder and Chief Executive, Alison Tickell, is stepping down from the role. As we approach our 20th anniversary, Julie’s Bicycle is renewing its strategy and theory of change. The climate, nature and justice crises continue to evolve, and so too must the leadership, partnerships and solutions needed to create meaningful change. This creates a significant opportunity for a new Chief Executive to honour a powerful legacy while shaping a bold, clear and ambitious next chapter for the organisation.

What we are looking for

We are looking for an exceptional Chief Executive who can provide strategic and organisational leadership, strengthen Julie’s Bicycle’s voice and influence, and ensure the organisation continues to deliver impact at the intersection of culture and climate. The successful candidate will work closely with an experienced Board and dedicated staff team to refine and deliver our next phase of strategy, sharpen our priorities, build sustainable income and communicate our distinctive value with clarity and conviction.

This is both an outward-facing and deeply organisational role. Externally, our next Chief Executive will be a visible and credible advocate across culture, climate and environmental networks, able to build partnerships, engage funders and policymakers, convene people around shared purpose, and speak persuasively about the role of arts and culture in responding to the climate crisis. Internally, they will inspire, empower and support a talented and values-led team, strengthening leadership capability, systems, decision-making and accountability while protecting the inclusive, creative and collaborative culture that makes Julie’s Bicycle special.

We are keen to hear from experienced senior leaders with a track record of organisational and people leadership, strategic development, partnership building and income generation. We expect our CEO to demonstrate a strong understanding of the relationship between culture, climate and wider social and environmental change, and to bring a deep knowledge and experience of the UK cultural landscape and key institutions and stakeholders, and/or a deep knowledge and experience of national and international climate policy and advocacy environments. However, we are also keen to hear from you if you are passionate about the intersection of culture and climate/environmental issues, but would benefit from a period of phased support to fully immerse yourself in the breadth of issues, sectors and contexts in which JB operates.  

This is an opportunity to lead a pioneering organisation with purpose and ambition: protecting what makes Julie’s Bicycle distinctive, strengthening the foundations that will help it thrive, and turning the power of culture into meaningful and lasting climate action.

To learn more about the opportunity and how to apply, please download the full appointment brief.

Closing Date:  18 October 2026

People Beyond Profit Conversations:  22 October2026 - 5 November 2026

JB Interviews:

First stage:  12 November 2026

Second stage:  19 November 2026

Job titleChief Executive

ContractPermanent / Full time (35 hours a week)

Location London / hybrid (regular London presence)

Salary£95,000 - £100,000

Benefits Up to 6.5% matched pension, total contributions of 13%.
28 days annual leave per year plus public holidays.
Enhanced sick leave cover of up to 5 years.
Death in service benefit of 2x annual salary.
Employee Assistance scheme.
Working from home allowance.
Annual wellbeing allowance.

Reports to Chair and Board of Trustees

Direct reportsDirector of Finance and Operations
Director of Evidence and Improvement
Policy and Communications Manager
People and Business Partner

Background information

About us:

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of patients, people with Lived Experience, unpaid carers, their families and the voluntary organisations that work for them.

Our mission:

We advocate for a more equitable and person-centred health and care, shaped by the people who use and need it the most.

We do this by:

- Understanding and advocating for what matters to people, especially those living with health conditions and groups who experience inequalities

- Finding common cause across communities and conditions by working with member charities and those they support

- Connecting and convening charities, decisions makers and citizens to work together to change health and care for good.

Our five-year strategy:

In September 2024 we published a new five-year strategy that was co-produced with our staff, our member charities, our Lived Experience Partners and our key stakeholders. This set out three clear goals:

- End unequal access
By addressing the barriers experienced by those facing the worst outcomes, we will find solutions that improve care for all.

- Transfer power to people and communities
As a leader in co-production, we will help communities to work with system leaders at national and neighbourhood level to make big decisions together. This will maximise the skills and capabilities of patients, ensuring care is truly person-centred.

- Shift the measures of success
By campaigning for better patient experience and outcomes metrics, we can ensure that what matters to people becomes the key measure of success for the NHS.

In the first two years of the strategy we have already made big strides. For example, our work encouraging the Government to focus on “getting the basics right” has seen major policy initiatives designed to fix access to primary care and the 8am rush. Similarly, our work on the experience of waiting for elective care has seen the introduction of the first ever set of minimum standards for waiting.

Our work on the 10 Year Plan, and on the Quality Strategy, has also seen both patient experience and outcome measures given much greater prominence in how the NHS judges success and National Voices has now been commissioned by NHS England to help design the future of patient feedback mechanisms.

We have also successfully campaigned for funding formulas to be revised to enable the NHS to directly address the inverse care law and tackle the impact of health inequalities head on.

But there are challenges ahead, not least the role patients and communities play directly in co-producing improvement. With ICBs under huge financial pressures, and so much change in the health and care system, we need to make sure every piece of work we deliver is of the highest quality and adds real value. This is the only way to help others across the sector understand the value that people with Lived Experience offer to problem solving processes and creating better and more inclusive solutions.

PLEASE SEE RECRUITMENT PACK FOR FULL DETAILS AND APPLICATION GUIDANCE

Role/Job Title: Development and Opportunities Lead
Location:
Office Base to be either 19 High Street, Battle, TN33 0AE or Cornford Lane, Pembury, TN2 4QU
Hybrid role but regular travel required (Battle, Hastings and Pembury)
Mileage expenses will be paid for travel to locations away from your main workplace, in accordance with the organisation's mileage policy. 

Hours:  37 hours per week (Monday – Friday)
Salary: £40,000 to £45,000 per annum

Closing date for applications: Wednesday 30th September 2026
We encourage early applications, as we reserve the right to close this vacancy before the advertised closing date should we receive a high volume of suitable applications.

Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.

Aspens is entering an exciting new chapter. Following a recent organisational restructure, we've strengthened the way we deliver care, creating an even more effective, responsive and sustainable model of support for the people we support.

As part of this transformation, we've created new opportunities to join our leadership team - roles that didn't previously exist. We're looking for passionate, values-driven leaders who are committed to delivering outstanding, person-centred support, driving continuous improvement, and embedding high-quality, consistent standards across our services.

This is an opportunity to make a real impact: empowering teams, sharing best practice, strengthening governance, and ensuring every person we support receives exceptional care, regardless of where they live or who is supporting them.

If you're ready to shape the future of social care, inspire others, and be part of an ambitious organisation dedicated to improving lives, we'd love to hear from you. Join us and help lead the next stage of the Aspens journey.

Lead Innovation. Drive Growth. Create Opportunities.
Aspens is seeking an exceptional Development & Opportunities Lead to play a pivotal role in shaping the future of our services and creating meaningful opportunities for the people we support.

This is a high-impact leadership role for an ambitious, strategic thinker who is passionate about innovation, service development, and delivering outstanding outcomes for autistic people and people with learning disabilities. Working closely with the Head of Service Development and PBS and the wider leadership team, you will identify opportunities for growth, develop new services, lead transformational projects, and ensure our services continue to evolve and thrive.

About the Role:
As Development & Opportunities Lead, you will lead service innovation and growth across our day and community-based services. You will oversee the strategic development of our day opportunities provision while identifying new ways to diversify services, generate income, and respond to emerging community needs.

This role combines strategic leadership, operational oversight, project management and quality improvement, making it an exciting opportunity for someone who enjoys turning ideas into reality and influencing positive change at organisational level.

Key Responsibilities

• Lead the development, expansion and scaling of high-quality services across the organisation.
• Embed co-production throughout the organisation so the voices of the people we support are heard at all levels
• Identify opportunities for innovation, growth and service diversification. 
• Develop business cases and support funding applications for new initiatives.
• Drive continuous improvement and embed best practice across services.
• Lead the strategic development and operational oversight of day services.
• Build strong relationships with commissioners, funders, families, regulators and key partners.
• Use data, evidence and insight to shape decision-making and measure impact.
• Lead, coach and support managers while developing talent across the organisation.
• Horizon-scan for emerging opportunities, research and sector developments.
• Support organisational strategy and contribute to long-term sustainable growth.
   

About You:
We're looking for a forward-thinking leader who combines commercial awareness with a genuine passion for inclusion and person-centred support.

Essential Experience & Skills

• Significant senior leadership experience within health and social care.
• Proven experience leading service development, growth and transformation initiatives.
• Experience overseeing day services or community-based support models.
• Experience managing multi-site services.
• Strong strategic thinking and programme management skills.
• Excellent communication, influencing and stakeholder engagement abilities.
• Strong analytical skills and the ability to turn evidence into action.
• Financial, commercial and operational awareness.
• Values-driven leadership with high emotional intelligence.
  
  

Qualifications

• Degree-level qualification in Health & Social Care, Education, Psychology or a related field. 
• Commitment to ongoing professional development.

What We Offer:

· Comprehensive paid training and excellent career progression opportunities, including recognised qualifications in health and social care

· Paid DBS check

· Flexible work arrangements, with the option to take on additional bank shifts

· Nest Pension and Death in Service benefit

· Access to a dedicated Employee Assistance Programme and Mental Health First Aiders

· Blue Light Card discounts

· 20% discount at Aspens High Street Stores for all staff

· Discounted staff menu available at the Bluebell Café (Pembury)

· Refer a Friend scheme - earn up to £250 for every successful referral

· Employee recognition programmes, including ‘Employee of the Month’

Apply now and one of our team members will reach out to discuss the role further.

If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need

Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.

Human Resources Director

Permanent | Hybrid Working (50% London Office Attendance - non contractual) | London

Hays are delighted to be working exclusively with the Marine Stewardship Council (MSC) to appoint a Human Resources Director.
This is a rare opportunity to join a globally recognised, purpose-led organisation at a pivotal point in its evolution. Reporting directly to the Chief Operating Officer, the HR Director will provide visible leadership across a London-based international HR and Learning & Development function, supporting a workforce operating across around 24 countries.

The role offers the opportunity to build on the significant progress already made within the HR function and help shape and deliver its next stage of maturity. You will play a critical role in ensuring the organisation continues to attract, develop and retain talented people while providing expert advice on complex people matters across multiple international jurisdictions.

The Opportunity

This is a genuinely hands-on HR Director role. Working closely with the Chief Operating Officer, Executive Committee and senior stakeholders worldwide, you will lead a developing HR function through its next phase of growth and continuous improvement.

Key responsibilities will include:

• Providing strategic and operational leadership across the HR and Learning & Development function
• Leading HR operations across the full employee lifecycle including recruitment, reward, employee relations, compliance, systems and people data
• Acting as a trusted adviser to the Chief Operating Officer and senior leadership team on complex and sensitive people matters
• Leading and developing an HR team and supporting continued capability growth
• Reviewing, maintaining and improving HR policies, processes and governance frameworks across multiple countries
• Ensuring compliance with employment legislation and HR best practice across multiple international jurisdictions
• Driving consistency and best practice across international HR operations
• Leading annual reward and pay review processes
• Overseeing HR systems, reporting and people analytics to support business decision-making
• Working closely with leaders to strengthen management capability and performance across the organisation

About You

We are keen to speak with credible and experienced HR leaders who can demonstrate:

• Significant experience leading a broad HR function at Head of HR, HR Director or equivalent level with experience leading and developing HR teams
• Proven recent experience operating across multiple countries and international employment environments
• Strong expertise across employee relations, recruitment, reward, policy, compliance and HR operations
• Experience in supporting senior leaders and advising on complex people matters
• Experience improving systems and governance frameworks
• Strong commercial judgement and the ability to balance strategic thinking with operational delivery
• Excellent written and verbal communication skills
• Chartered CIPD membership (or equivalent senior HR qualification)
• Degree-level education or equivalent senior professional experience

Whilst sector background is flexible, candidates must demonstrate a genuine interest in working within a mission-led organisation and be motivated by the opportunity to contribute to the MSC's environmental and sustainability goals.

Why Join MSC?

The MSC's vision is for the world's oceans to be teeming with life, and seafood supplies safeguarded for this and future generations. Today, the impacts of overfishing and climate change pose an even greater threat to the ocean and fish stocks. Through our internationally recognised certification and ecolabeling program, well-managed sustainable fisheries are recognised and rewarded throughout the seafood supply chain. Over 700 fisheries around the world, representing 19% of the annual global marine catch, are now engaged in the MSC program and MSC certified and labelled seafood products are now available in over 66 countries. Through partnerships and collective endeavour, we are on a mission to end overfishing.

This is an opportunity to join an organisation with real purpose while leading and developing a high-performing international HR function during an exciting period of growth and change.

Additional Information

• Permanent position
• Hybrid working model, which is non-contractual (minimum 50% office attendance)
• London-based role
• 25 days annual leave
• Enhanced pension arrangements
• Life assurance
• International exposure and stakeholder engagement
• Significant opportunity to influence organisational culture, capability and people strategy

If you are an experienced HR leader with international experience, strong operational capability and a passion for building high-performing organisations, we would love to hear from you.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you passionate about using your business development, marketing and fundraising skills to make a real difference? Do you have the energy and entrepreneurial flair to help our charity reach its potential?

About us

Claremont Project is an arts, mental health and wellbeing charity based in Angel, Islington, supporting mostly older adults. We support around 900 members aged from 55 to 101, many of whom face challenges with their mental or physical health, live with disabilities and first come through our doors feeling profoundly lonely and isolated. Our mission is to give people a chance to shine and to live happier, healthier and more connected lives: We nurture a welcoming and inclusive community where people in later life can flourish and feel like they matter.

We do this through:

• A vibrant programme of free and low-cost classes and activities

• Over 100 special events, concerts and parties each year

• A low-cost psychotherapy service

• A social prescription service offering personalised support to vulnerable adults

• Facilitating financial support for those in hardship

With a history stretching back to 1819, Claremont is standing at a pivotal crossroads. Our 2026-2029 strategy sets our ambition to become a financially resilient organisation: A community anchor, with a diversified business model which means we can assure our members that Claremont will always be there for them.

About the role

The Business Development and Fundraising Manager will play a crucial role in delivering a key pillar of our strategy: to build Claremont’s financial strength and sustainability.

The purpose of the role is to increase Claremont’s income from hall hire, therapy room hire, office lettings and donations, so that we can strengthen our much-loved services for vulnerable people.

By tapping into unrealised revenue streams (especially from in our large and centrally located building) the Business Development and Fundraising Officer will bolster our independence and ensure that our services are not put at risk when grants come to an end.

Key relationships:

• CEO

• Buildings and Facilities Manager

• External hirers and prospective hirers

• Tenants and prospective tenants

• Individual givers

Key Responsibilities

1. Business Development, Marketing and Promotion

• Develop and implement marketing initiatives to increase bookings for Claremont's halls and meeting rooms.

• Promote our hire spaces across online platforms (such as TagVenue and Sharesy), build new partnerships, and grow bookings through local networking and word-of-mouth.

• Improve our online presence and promotional materials by creating engaging content, including photography, video tours, signage and marketing literature.

• Support the marketing and promotion of office space rentals, responding to prospective tenant enquiries and assisting with the lettings process.

• Monitor booking trends and recommend new opportunities to maximise bookings and income.

2. Customer Engagement and Venue Hire

• Work closely with the Facilities Manager to respond promptly and professionally to enquiries about hall and room hire.

• Welcome new hirers, deliver customer inductions and support them throughout the booking process.

• Build strong relationships with regular customers, identifying opportunities to improve their experience and encourage repeat bookings.

• Help coordinate office space lettings and provide an excellent experience for prospective and existing tenants.

• Continuously review and improve the customer journey, using feedback to enhance Claremont's venue hire and lettings offer.

3. Fundraising and Individual Giving

• Work with the Head of Operations to plan and deliver fundraising events, including the Claremont Exhibits Private View, Craft Fairs and new legacy programme activities.

• Develop and administer processes for Gift Aid and individual donations, ensuring records are accurate and compliant.

• Explore innovative ways to increase individual giving, improve donor engagement and reduce barriers to giving using digital tools.

• Support the development of Claremont's legacy giving programme and wider fundraising initiatives.

4. Operational Support

• Be an active member of Claremont's small team, contributing to the smooth day-to-day running of the centre.

• Provide occasional front desk cover during staff absences, welcoming visitors and responding to enquiries.

• Assist with setting up and packing away rooms and equipment for activities and events when required.

• Support the successful delivery of centre events and activities, working flexibly to meet operational needs.

• Undertake other duties appropriate to the role that contribute to Claremont's mission and objectives.

Person Specification

With energy, passion, and entrepreneurial flair, you’ll be looking to take the next step and build your skills as in business development and fundraising professional.

Essential Criteria

Experience

• Experience of business development, marketing, sales, fundraising or customer engagement in the charity, public or commercial sector.

• Experience of promoting services or venues and achieving measurable improvements in customer engagement and income.

• Experience of providing excellent customer service and building positive relationships with a wide range of stakeholders.

• Experience of organising projects from planning through to delivery.

• Experience of using digital tools and technology to promote services or support customers.

Knowledge

• Understanding of marketing and business development principles.

• Understanding of the importance of excellent customer experience and relationship management.

• Knowledge of fundraising methods, individual giving or donor stewardship, or a willingness to develop expertise in these areas.

• Ability to use digital tools for marketing and bookings management, with knowledge of (or ability to teach themselves) Wordpress and video editing.

Skills and Abilities

• Excellent interpersonal and communication skills, with the ability to build relationships with customers, tenants, partners, donors and colleagues.

• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.

• Ability to identify opportunities to increase income and improve services.

• Strong written communication skills, with the ability to produce engaging promotional content and correspondence.

• Ability to work independently, take initiative and solve problems creatively.

• Ability to analyse information, monitor performance and make recommendations for improvement.

• Flexible and willing to contribute to the wider work of the organisation, including occasional evening or weekend events where required.

Personal Attributes

• Enthusiastic, proactive and self-motivated.

• Friendly, approachable and committed to delivering excellent customer service.

• Creative and entrepreneurial, with a willingness to generate new ideas and improve existing ways of working.

• Collaborative team player who is equally comfortable working independently.

• Adaptable and resilient, with a positive, can-do attitude.

• Committed to the values and mission of Claremont.

Desirable Criteria

Experience

• Experience of working in a charity or community organisation.

• Experience of venue hire, hospitality, property lettings or facilities management.

• Experience of fundraising, donor engagement or administering Gift Aid.

• Experience of managing partnerships or developing new business opportunities.

Knowledge

• Understanding of legacy fundraising, individual giving and Gift Aid.

• Knowledge of local community organisations, businesses and networks.

Qualifications

• A qualification in marketing, business, fundraising, communications or a related discipline; or equivalent relevant experience.

This job description is neither prescriptive nor totally inclusive of all the possible tasks or roles that are or may be expected of the post holder. The post holder may be from time to time called upon to undertake other tasks not explicitly stated here but which are consistent with the nature of the post and of Claremont’s work.

Deadline for applications: 5pm on Monday 28th September

Interviews: Thursday 8th and Friday 9th October