Head of development services jobs

 

This is an exciting role, perfect for someone who’s already confident across the HR basics and now wants to stretch, grow, and develop their skills in a business partnership setting whilst contributing to something truly meaningful.

You will be someone who:

• Balances professionalism with warmth – approachable, supportive, and always ready to listen.
• Is adaptable and energised by a busy, people-focused environment.
• Is a collaborative colleague who works well with others to achieve the best outcomes.
• Brings empathy and commitment to everything they do.

What We Offer

• A role where your work really matters — to colleagues, patients, and families.
• A supportive team where development and growth are encouraged.
• A culture that values kindness, integrity, and working together.
• A varied workload that will stretch and develop your HR skills.

If you’re ready to bring your skills, heart, and energy to a team where people truly matter, we’d love you to join us.

Apply now and help us shape a workplace where everyone can thrive.

We’re looking to grow our Fundraising Team to expand and strengthen fundraising opportunities for our community. Are you the Fundraising Administrator we need to support our amazing fundraisers and help drive lasting change?

Endometriosis impacts the physical and mental health of 10% of women and those assigned female at birth, from puberty to menopause - although the impact may be felt for life. Yet it’s a disease most people have never heard of, do not understand and currently has no cure. It takes on average, almost nine years to receive a diagnosis in the UK, leaving many living in pain and without answers.

As the UK’s leading charity for all those affected by endometriosis, we’re determined to change this and ensure that everyone gets prompt diagnosis and the best treatment and support. We have big ambitions in our strategy, focused on raising awareness, better supporting those with endometriosis, driving down diagnosis times, and campaigning for improved treatments and access to services, all possible thanks to the incredible efforts and generosity of our supporters. Last year, almost 70% of our income was from public donations and fundraising, which is incredible. Our goal is to make every supporter feel valued while growing diverse and sustainable income streams. It’s a big challenge for a small team, and that’s where you come in.

Endometriosis UK is looking for a highly motivated Fundraising Administrator to join our busy fundraising team and help support our growth. This will include working across Community Fundraising, Individual Giving, Trusts &Grants, and our Endometriosis Friendly Employer scheme, by providing administrative and logistical support. Whilst you will not need specific experience in all these areas, you will enjoy working with people, be organised, enthusiastic, and proactive, with a willingness to learn.

This is an exciting opportunity to help drive Endometriosis UK’s work forward and play a key role in the future of our fundraising.

Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’ The organisation delivers a full range of services to clients across Hampshire, Dorset, Berkshire and the Isle of Wight, and the role of the Two Saints Board is to guide, direct and challenge the plans and strategic decisions relating to these services.

So we’re looking for people who can help Two Saints deliver their vision, with  a background and experience in either:

• Asset management, perhaps with experience of the net-zero agenda
• Supported housing services or social care

We’re interested in hearing from talented people who may be looking for their first governance role, and you may have had lived experience.

If you’re interested in what Two Saints do and feel you can make a contribution, we’d like to hear from you so take a look at the candidate pack here https://bit.ly/45U1yDX.

We believe in the importance and value of our colleagues. Our Colleague Experience Manager is a vital role at Starlight, prioritising our colleagues, their experience at work, their wellbeing, health & safety, and aspirations. We listen carefully to our colleagues to understand what matters to them at work and are committed to developing and growing the environment that will enable our colleagues to be their best. You will thrive on responsibilities from policy, process and administration to supporting Learning & Development and our Moments That Matter people strategy.

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice (SLRA is regulated to provide advice at IAA Level 3) as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.

We are looking for a Senior Immigration Advisor and/or Solicitor who will be responsible for the delivery of immigration advice and casework to service users in a wide range of circumstances, although most will be rough sleepers. The work will be varied and will cover a broad range of asylum and immigration issues, along with the opportunity to support advocacy work and to improve access to justice.

We would love to hear from you if you:

Are an Immigration Advisor regulated at IAA Level 3 and/or qualified solicitor with substantial relevant experience of providing high quality advice and casework to clients.

Have a good understanding of a wide range of legal, rights and entitlements issues as they relate to immigration and asylum, along with knowledge of and empathy with the backgrounds and experiences of migrants who are in crisis or at risk

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans. 

DEADLINE: Rolling deadline, applications will be reviewed on submission and successful candidates invited to interview straight away.

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

We are looking for an outstanding individual to join our Development and Alumni Relations team to help guide and deliver ourregular giving and stewardship programmes. The ideal candidate will have experience of running successful major fundraising appeals to large audiences. They will have the ability to draft persuasive and accurate copy to support both fundraising and stewardship literature. They will be highly motivated and creative, driving new initiatives to boost participation, increase overall giving, while also increasing retention of donors through an outstanding, tailored stewardship programme. They will be a team-player who can work autonomously when required, but can work collaboratively, and will support other team members with aspects of their work.

The Development and Alumni Relations Office leads the process of generating long-term and consistent voluntary income for Merchant Taylors’ School, and forrunning a comprehensive alumni and parental relations programme.

The Development Manager (Fundraising and Stewardship) will be responsible for planning, managing and having an input to the strategy for a regular giving programme at Merchant Taylors’ School, with a focus on increasing the participation (giving rates) of both our alumni and parental constituencies, as well as donor retention through planning and executing a stewardship programme for benefactors of all levels. Some face-to-face fundraising may also be required, particularly relating to legacy fundraising and the post-holder will build a portfolio of mid-level donors they will manage.

Job title: Deputy Director of Global Development, Asia
Salary: circa £80,000 to £90,000
Location: Hybrid/South Kensington and White City (with travel to other Imperial campuses/meetings as required).

This role is based at Imperial’s White City campus. This role is a hybrid role, and the post holder will normally be expected to work 60% of their time onsite or out on university business.

Imperial College London seeks an accomplished and strategic development professional for the position of Deputy Director of Global Development, Asia – a key position as we prepare to launch our first university-wide fundraising and alumni engagement campaign.

Imperial is one of the world’s great universities, ranked second globally and first in the UK and Europe. Our excellence in research and education is matched by our commitment to solving global challenges - from climate resilience and global health to transformative technologies and sustainable innovation.

As a member of the Principal Gifts and Global team, you will lead our development efforts across Asia and also oversee fundraising in the Middle East and Africa. Working closely with colleagues in Advancement and in partnership with senior academic and university leadership, you will shape and deliver the College’s philanthropic strategy in these regions. The role will be central to cultivating major philanthropic relationships, supporting regional engagement for Imperial’s President and senior representatives, and contributing to the wider success of our global campaign.

Reporting to the Director of Development: Principal Gifts and Global and working closely with senior leadership across the university and the Advancement Division, you will lead a high-performing team focused on principal gifts and international development. You will also serve as the strategic lead for Asia, while overseeing development efforts in the Middle East and Africa.

This is a unique opportunity to shape and lead our engagement with high-net-worth individuals and stakeholders across these regions, connecting them to Imperial’s world-leading research and innovation ecosystem.

This position is an opportunity for an experienced fundraiser with international vision, deep cultural awareness, and a strong record of securing significant gifts. The role will require diplomacy, strategic insight, and the ability to operate effectively within a complex global institution. Experience working across Asia and fluency in one or more Asian languages would be advantageous.

If you share our belief in the transformative potential of STEMB and are inspired by the chance to help deliver lasting global impact through education and research, we encourage you to consider this unique opportunity.

This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following key leadership roles:

• Director of Development: Principal Gifts & Global
• Deputy of Global Development, North America

Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.

Interested?

Please familiarise yourself with the attached Candidate Pack.

To apply, please submit a CV and covering letter.

Further Information

Imperial College is partnering with Constellate Global Talent on this search.

No agencies please.

About The Role
Safe Homes. Transforming lives. 
At Salvation Army Homes we know that the people we house, and support are some of the most vulnerable people in society and we aim to provide them an environment where they feel respected, valued and encouraged. So, when you join our POD Committee you will be making a tangible contribution to transforming lives.  
While prior Committee or Board experience is not essential, you’ll have some understanding of the principles of good governance. We seek new colleagues who are collaborative and team-players. You will be comfortable with consensus-based decision making that is founded in good quality debate.
We are looking to increase the diversity of our Committee to more closely represent our staff and residents we serve. As such we particularly encourage people with lived experience of social housing and/or supported housing, younger people, those with disabilities and people from black and minority ethnic communities to apply.

About The Candidate
If transforming lives resonates with you, do get in touch to find out more. It’s a fantastic opportunity to join an inspiring organisation.  
We seek interest from people who can offer skills and experience in the following: 

- Holds a relevant finance professional qualification.  
- Experience of corporate financial management, internal and external audit and corporate accounting in a substantial organisation.  
- Experience of audit and risk governance processes in a regulated organisation.  
- An excellent working knowledge of audit committee practices and risk management frameworks. 
- Ability to evaluate and manage likely risks, integrating risk assessment into mainstream business, and to ensure that appropriate risk management 

If you have any queries or would like to arrange an informal chat with the committee Chair, please contact Vicky Hughes (Head of People Services) at [email protected]  who will organise this for you.
Please view the recruitment pack for more details about the role. 

Closes ¦ Wednesday 24 September 2025 ¦Midday 
Interview date: 20 October 2025, London

-  

About The Company
A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.
Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.
As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.

Contract Type: Permanent 

Location: London

Assessment Centre: 29th of September, in-person at our South London Centre

Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.

At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.

As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people starting businesses to explore and test their ideas, write business plans, and launch their own businesses or achieve alternative outcomes in education, training, volunteering, or work.

You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Enterprise programme, as needed. The delivery can be a mix of online, in-centre or out in the community.

Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these businesses flourish. Funding applications? You've got it covered!

Attention to detail is your superpower, and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you shared that passion too.

This is more than just a job; it's an opportunity to change lives, including your own.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

37.5 hours per week

Hybrid role - up to 1 day a week from home

Job Purpose

As a central part of the HR team, the HR Administrator helps keep everything running smoothly behind the scenes. Acting as the first friendly face for staff and managers, from supporting day-to-day administrative operations to partnering with HR Business Partners, the postholder helps create a positive, people-first experience across the organisation aligned with the Hospice’s values.

About Us

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity who retain an interest in the oversight of the Hospice. Our mission is to provide compassionate, specialist palliative care to people in the diverse community of East London who are living with life-limiting illness. The Hospice seeks to be an outstanding provider of palliative and end-of-life care. Each employee is critical to delivering and maintaining those standards in accordance with the Hospice’s core values.

Key Responsibilities

1. HR Team and Service Support

• Act as the first point of contact for all HR queries (phone, email, in person) escalating where necessary.
• Monitor shared and team inboxes, providing administrative support to the HR team.
• Build and maintain positive working relationships across the hospice.
• Support the HR Business Partners in all areas of HR delivery including policy updates and audit process.
• Coordinate, arrange and take minutes at key meetings.
• Manage stationery and stock supplies for the HR team.

2. Recruitment and Onboarding

• Draft and publish job adverts and vacancy packs to internal and external platforms.
• Assist hiring managers with shortlisting, interview scheduling, and candidate communications.
• Carry out all pre-employment checks, including references, DBS, right-to-work, and Occupational health.
• Prepare offer letters and contracts of employment.
• Add new starters to the HR System and order fobs and name badges.
• Organise and deliver new starter HR inductions.

3. HR Systems and Administration

• Maintain accurate personnel records in line with GDPR and hospice procedures.
• Manage key compliance tasks including DBS renewals, right-to-work checks, and professional registration monitoring.
• Report on HR metrics.
• Maintain the HR Portal and rota management system.
• Process payroll changes including starters, leavers, absences, contractual changes and other miscellaneous updates.
• Produce and issue routine HR communication (maternity, leaver, probation letters).
• Manage employee benefits and general employee administration queries.
• Track and support performance review and probation processes.
• Support managers with absence management administration, escalating complex matters to the HR Business Partners.

Further information about the role can be found in the Job Description.

To apply, please click the Apply button to visit our website.

Closing date: Wednesday 8th October 2025

Interview date: Thursday 16th October 2025

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Manager to lead our clinical services. This is a fantastic opportunity for an experienced therapeutic professional to combine clinical practice with leadership, safeguarding, and project management.

If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team, then please do get in touch.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from trauma. We supported 833 women and children last year, with a current income target of £1.25m (growing to £1.4m in 2026-2027) and 36 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate counselling manager, aligned with our feminist ethos and the needs of our service users, you will bring experience in leading counselling services, with a proven ability to deliver high-quality, trauma-informed support for women affected by domestic abuse. You will have experience in managing counsellors and/or volunteers, providing clinical supervision, and ensuring best practice across service delivery. You will be able to oversee the full cycle of service management, including monitoring outcomes, safeguarding, and compliance, while also contributing to service development and innovation in line with our strategic priorities.

If you are looking at the next step in your career into management, whilst making a real impact on women's and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge relevant to this post.

Closing date: 30 September 2025.

Interview date: w/c 6 October 2025.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities. 

The Charity

James’ Place exists to save the lives of men in suicidal crisis through delivering free clinical services. We currently have centres in Newcastle, Liverpool and London; and in early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

Our trained, professional therapists deliver a proven clinical service in a warm and welcoming environment, ensuring that men are seen quickly at the point of crisis. We have so far treated over 3,600 men who might otherwise have been unable to access the support they desperately need.

The Role

We are seeking a driven and experienced manager to oversee the operational side of our new Birmingham Centre. This is a pivotal role within the team which focuses on coordinating activity across the service to ensure the safe and effective delivery of our intervention.

The successful candidate will manage the day to day running of the James’ Place centre, with oversight from the Birmingham Head of Centre. You will manage the centre environment through both resource management and by influencing and driving local culture. The Centre Manager is responsible for line management of the Clinical Administrators and overseeing the processing of referrals to the service, ensuring men coming to James’ Place are welcomed warmly, within the expected timeframe and according to our values.

This is a new role and during their first months in post, the Centre Manager will work closely with the James’ Place Head Office Team to prepare James’ Place Birmingham for a successful launch.

Person Specification

This role requires someone with excellent organisational, problem-solving and interpersonal skills who can work hands-on in a busy and potentially challenging environment. You will be collaborative and work closely with the local team and wider charity outside the Birmingham centre to ensure we have consistent and effective systems in place. 

We are looking for a forward thinking and proactive individual with experience of both people and operational management. The successful candidate will align with the James’ Place values and be able to demonstrate these through everyday practices including supportive leadership and line management.

Your management and administrative skills will be highly valued in sustaining the clinical operations of James’ Place. You will need to be proficient in Office 365 software such as Word, Excel, PowerPoint, and Outlook, with the ability to manage Outlook cloud calendars, SharePoint, CRM databases, and shared inboxes.

The Centre Manager will often meet the men who come to James’ Place in suicidal crisis and so you will be able to demonstrate empathy and an ability to create a sense of calm while working in a sensitive and busy environment.

Please see the attached Job Description and Person Specification for more details.

Closing date: 9am on Wednesday 24th September 2025

Location: hybrid working - a minimum of two days per week in our Aldgate, London head office

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

This is an exciting opportunity to join the Challenge Events Team at Dementia UK, where you will help coordinate the day-to-day activities of the team, providing crucial administrative support and helping to deliver excellent supporter experiences.

As the Challenge Events Assistant, you will act as the first point of contact for challenge event supporters, responding to enquiries within agreed timeframes and ensuring an excellent stewardship through various means of communication outlets to motivate, recognise and reward supports to encourage their long-term support.

You will be responsible for coordinating fundraising resources, preparing fundraising materials ahead of race day events and ensuring that post-campaign data is utilised efficiently in order to thank supporters appropriately. Additionally, you will oversee administrative processes for the team including data entry, monitoring new supporters and updating projects plans.

To be successful in the role, you will have experience of building positive relationships and customer service expertise, as well as an understanding of using databases and Office 365. Additionally, we are looking for someone with excellent communication, organisational and planning skills with the ability to prioritise your workload.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

To support the PA to the CEO and Office Administrator, by running efficient and effective systems for front office and office operations. To support the Head of HR and work closely with the HR Officer in HR Administration. To cover for PA duties to the CEO when the PA to the CEO and Office Administrator is not available. This support and coordination role will help the office as a whole to sustain high professional standards and effectiveness.

The Office & HR Assistant is responsible for: office administration (50%), HR, Health& Safety & security administration (40%), finance administration (5%) and IT administration (5%). 

Office administration (50%)

• Answer the AKF UK main phone line and pass on messages to AKF (UK) employees as appropriate

• Open and process the post at the Aga Khan Centre and deliver to the relevant AKF (UK) employee

• Manage the “front office” email account and ensure emails are replied to or forwarded to the relevant AKF (UK) employee

• Support the greeting and receiving of AKF (UK) guests at AKC

• Book meeting rooms at AKC for colleagues and external partners and arrange catering as required

• Support AKF(UK) events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; this may require some out of office duties

• Manage the meeting schedule for All Staff Meetings and ensure that colleagues are confirmed for the presentation slots

• Support the management of the organisation’s travel agent

• Support the management of the organisation’s mobile phone provider

• Arrange couriers for AKF (UK) employees as required 

• Collect and maintain a detailed inventory of office equipment, IT equipment (mobile phones, laptops, desktops etc) and supplies

• Maintain the equipment purchasing guide with input from the IT Department

• Support the management of GDPR data lists and data requests

• Keep the Administration Manual up to date at all times

HR, Health, safety & security administration (40%)

• Maintain a detailed contact list for all AKF (UK) employees and keep it up to date

• Keep the AKF (UK) Emergency WhatsApp group up to date and share emergency messages as required

• Support recruitment processes by placing job adverts internally and externally as directed by the Head of HR

• Preparing and sending out offer letters and contracts as directed by the Head of HR

• Support the onboarding process including sending reference requests and background check requests

• Arrange induction and logistical arrangements for new employees including setting up phone, email, mobile, laptop, etc and purchasing new equipment as necessary

• Add new members to benefit schemes such as the private healthcare plan as directed by the Head of HR • Arrange leaving process for AKF (UK) employees and ensure all equipment is returned

• Draft responses to reference requests

• Support the Head of HR with the administration of the HR Management System (MyAKF) including updating it for joiners and leavers

• Troubleshoot any issues or problems with the MyAKF HR system, working with the MyAKF helpdesk

• Provide MyAKF system training to new starters.

• Draft visa sponsorship letters for all AKF (UK) employees and submit for approval and signature

• Provide Visa invitation letters to visiting delegates/employees.

• Coordinate with our travel insurance providers to arrange additional coverage for employee travel where required.

• Maintaining our training systems including allocating courses, adding new hires and removing leavers and running reports as required

• Support the Head of HR to ensure that employee health and safety and workstation tests are up to date

• Act as a Health and Safety Officer and Fire Marshal for AKF (UK)

• Act as a AKF (UK) First Aider including obtaining annual certification

• Create and cultivate an office culture that contributes to the happiness and well-being of all employees, including arranging birthday celebrations, celebrating unit milestones, arranging quarterly and year-end activities, and creating a space and place employees enjoy working in and feel positive about

Finance administration (5%)

• Assist the finance officers with the company credit card processes

• Scan and file bank statements

• Scan and file purchase invoices

IT administration (5%)

• Liaise with internal IT support as necessary to trouble-shoot issues and order equipment

• Work with IT services to ensure that all software is updated and maintained on individual’s computers and hardware on a regular basis (e.g. regular back up of all system software and protocols, including latest updates of virus software)

Other

• Cover the PA to the CEO and Office Administrator’s workload during periods of sickness or annual leave 

• Undertake tour guide training so that visiting delegates and VIPs can be shown around the Aga Khan Centre and its internal Islamic gardens and courtyards.

• Carry out any other duties as assigned by the PA to the CEO and Office Administrator, Head of HR, Head of Finance and Operations, or the CEO.

Qualifications

• Educated to A-Levels desirable

• Qualified First Aider desirable

Skills

• Highly organised with strong logistical skills and proven consistent attention to detail

• Strong interpersonal skills, tact, patience and ability to work in a cross-institutional, multicultural environment dealing with senior and high-level officials/persons and VIPs

• Excellent written communication and presentation skills and ability to draft and write effective copy and present to a range of audiences from senior-level to partners and suppliers

• Comfortable working independently and under minimal supervision but also forming an essential component of a team

• Strong operational and IT skills as well as an openness to learning new software and tools

Knowledge

• Knowledge of Microsoft Office Suite and Apple applications

• Keen interest in international development and improving knowledge of these issues will be a distinct advantage

Experience

• Proven strong experience of office administration

• HR administration experience is desirable.

• Proven ability to multitask in a busy, open-plan office environment; ability to work under pressure, juggling various requests and deadlines

• Proven ability to deliver a consistently high level of accuracy in preparing and entering information

• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios when planning calls, meetings, or business trips, and to address them proactively

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

• Closing Date: 9 th October 2025; must be available for interview w/c 16th October 2025. Ideal start date 8th December 2025