Head of supporter development jobs in Bristol, city of bristol

Lead the future of youth opportunity in Bristol.
Drive income, build partnerships, and change young lives every day.

Young Bristol is looking for an ambitious and passionate Head of Fundraising & Communications to play a pivotal role in shaping the future of our charity and the thousands of young people we support.

This is more than a fundraising role. It’s a unique opportunity to take ownership of income generation at one of Bristol’s leading youth charities, working at a time of exciting growth as we approach our 100-year anniversary. You’ll lead our fundraising strategy, grow a diverse income portfolio, and build meaningful partnerships that directly enable young people to thrive.

Working closely with our Chief Executive, Senior Leadership Team and Trustees, you will drive sustainable income across trusts, corporates, major donors and events, while also leading communications that bring our impact to life. From powerful storytelling to strategic relationship-building, your work will ensure more young people have access to safe spaces, trusted adults, inspiring activities, and life-changing opportunities.

We’re looking for someone who combines strategic thinking with a hands-on approach — a confident communicator, relationship builder and leader who is motivated by purpose and driven to make a difference.

In return, you’ll join a values-driven, supportive team who truly believe in every young person and are committed to helping them discover what they are capable of.

If you’re ready to lead, inspire and create lasting impact across Bristol’s communities, we’d love to hear from you.

Closing date for applications is 17:00 on Wednesday 22nd April

Interviews will take place on the Wednesday 29th April, in person at our main offices. BS14 Youth Centre, Stockwood Lane, Bristol. BS14 8SJ

About the role

Our exciting three year strategy sets out our ambitious goals to drive impact at scale for victim-survivors. We are now looking for an exceptional candidate to lead some of our financial services relationships and consultancy work and support SEA in its mission to raise awareness of economic abuse and transform responses to it within the financial services sector.

Working closely with colleagues across SEA, you will foster and maintain relationships across the financial services sector, seeking opportunities to generate income for the charity and supporting our Head of Financial Services to deliver lasting change and impact.

Together we can transform frontline financial services, in practice, product and process, and save lives.

About you

At SEA we put the lived experience of victim-survivors at the heart of all that we do, including our work with financial services firms. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements, as well as having a thorough understanding of industry rules and good practice. You will combine this with experience of working with vulnerable customers, including victim-survivors and bring expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses.

About SEA

We are the only UK charity dedicated to raising awareness of economic abuse and  transforming responses to it. We work to save lives and stop economic abuse forever.

Our vision is a world in which all women and girls achieve economic equality and can live their lives free of abuse and exploitation. Not only surviving but thriving.

Our mission is to raise awareness of economic abuse and transform responses to it.

To achieve this, we must ensure that the policies and practices of financial services firms, domestic abuse support services, public services and government reflect the needs of all victim-survivors of economic abuse.

We are  committed to centring victim-survivors in all that we do and broadening our understanding of the needs of survivors, particularly those who are marginalised within society. We work alongside the Experts by Experience - a group of victim-survivors whose voices and experiences shape our work.

Our primary focus is on influencing the women’s, public and financial services sectors, to create a model for improved support for victim-survivors of economic abuse, calling on government to facilitate these changes and work with them to improve their systems and practice.

What we offer

• 25 days annual leave plus Statutory Bank Holidays
• Home working (UK based)
• Flexible working 
• 5% Employer Pension Contribution 
• 5 Wellbeing Days
• Reflective practice
• Employee Assistance Programme 
• Enhanced sick pay, family leave and carer’s leave 
• The chance to be part of our highly professional, supportive team

To apply

Please apply via our website

Applications open from 9 April and close at 11.59pm on 7 May 2026. Interviews will take place virtually, week beginning 1 June.

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

About Eden Project

Eden Project is an educational charity with a unique community outreach programme with UK wide reach demonstrating engagement, positive action for people and planet and the creation of real social capital on a mass scale.  The post holder will co-lead the community engagement and development of participation in activities for the Big Lunch programme, building skills and confidence in community action. Building a variety of entry points for Big Lunch Organisers to join the peer-to-peer Network across the UK, the role holder will provide support, signposting and networking opportunities for participants as they develop their own ideas. 

About the role

We are looking for an enthusiastic and experienced Community Engagement Lead to co‑lead the development of our community engagement offer across the UK.

This role focuses on growing year‑round participation in The Big Lunch, strengthening peer‑to‑peer networks, and supporting people to build skills, confidence and momentum for community action and nature connection. You will design and deliver engaging online and in‑person activities, nurture relationships with participants and partners, and help ensure that community‑led action is visible, celebrated and sustained.

You will work closely with colleagues across Communities, Partnerships, Research and PR, and alongside another Community Engagement Lead, to shape shared objectives and a collective action plan.

• Flexible, home‑based working
• The opportunity to work on a nationally recognised community programme
• A supportive, passionate and values‑driven team
• The chance to make a meaningful impact for people and planet

Together for Short Lives is looking for a driven and creative Business Development Manager to develop and secure high‑value corporate partnerships that will help transform the lives of seriously ill children and their families. You’ll lead our business development strategy, build a strong pipeline of opportunities, and develop lasting relationships with prospective and existing supporters.

If you’re collaborative, tenacious and passionate about making a real impact in children’s palliative care, we’d love to hear from you.

Full‑time 1 year FTC | Hybrid (UK‑wide with travel to our Bristol Office) | £42,000

Purpose of role

The Business Development Manager will lead our efforts to secure high-profile, high-value partnerships with corporate organisations  that will generate vital income for children's palliative care. Securing new partnerships and growing our income requires exceptional collaboration skills; a driven, tenacious and resourceful nature; innovation and creativity; and a passionate determination to make a difference to the lives of children and families across the UK.

The main objectives are as follows:

1. Secure new corporate partnerships raising funds to support Together for Short Lives’ direct work, and our National Fundraising Scheme (raising funds on behalf of the UK’s children’s hospices).
2. Develop and deliver a business development strategy, including  prospect research, managing  a robust pipeline of opportunities, and developing a diverse range of business development products. 
3. Manage and develop relationships with a portfolio of individual contacts and organisations, including prospective and existing supporters.

About This Job

This is an exciting training role in Army Cadet Headquarters responsible for assuring that First Responder training supported through ACCT UK for the Army Cadets is delivered in accordance with appropriate national governing bodies or appropriate awarding bodies, and that the appropriate qualifications are recorded on Westminster.

We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on medical planning policy, process and assurance being completed.

Essential Skill

· Be an experienced trainer with a minimum of a Level 4 Teaching Qualification

· Evidence of continuing personal and professional development

· Have knowledge of the requirements of awarding bodies for the delivery of first responder

· Have a sound understanding of the role of medical support in the Army Cadets.

· Understand the legislative requirements for First Aid provision as set out by the HSE.

· Demonstrable success in establishing effective working relationships across a range of organisations at all levels

· Excellent written and verbal communication skills

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 26th April 2026.

Interviews will be held in person during the week commencing Monday 11th May 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Do you enjoy building relationships and inspiring people to support a meaningful cause, while being an inspiring team leader and manager? This could be the role for you.

Job Description

As a senior member of the Bristol & Weston Hospitals Charity (BWHC) Fundraising & Marketing team, your main objective is to lead the development and management of our community fundraising programme to maximise income to meet annual targets.

You will play a vital role in stewarding effective relationships to maximise support from our existing supporters and crucially, for driving new donor acquisition to ensure the sustainability of our work.  Developing our community fundraising programme is essential to our income base and profile. Central to our work is supporting our volunteer fundraisers, driving participant numbers for challenge events, recruiting and engaging volunteers to help raise awareness of the impact of our hospitals across Bristol and Weston. Crucially, delivering on our 2025-2030 strategy alongside the rest of the Fundraising and Marketing team will be a key part of your role.

Supported by the Head Public Fundraising, you will develop strategic and operational plans and budgets for your operational area to meet growth targets and you will ensure to focus on the objective of focusing on current and lapsed supporters.

This is a dynamic and varied role where you will work closely with colleagues across fundraising, marketing and hospital teams to deliver our 2025–2030 strategy and bring our community closer to the charity’s mission.

Key Accountabilities

Community & Events Fundraising

• To maximise fundraising income by managing and delivering overall recruitment and stewardship of fundraising groups, individual supporters (including in memory fundraisers and funeral collections), ambassadors and volunteers
• To develop and manage the team, empowering them to deliver the BWHC ‘In Aid of’ strategic plan, focussing on expanding the network of supporters who fundraise for and are happy to represent BWHC externally
• To develop, manage and deliver the BWHC Community Group plan, focusing on acquisition of new supporters and development of our retention plan
• To raise income and profile through the development, management, promotion of a portfolio of events (BWHC events, third party events and In Aid of events), ensuring maximum participation
• To develop and manage the team to deliver stewardship of in memory fundraisers and income from funeral collection
• To work with the Hospital Partnership Manager to develop a strategic approach to increase levels of hospital staff fundraising
• To manage and develop BWHC’s trading offer, including overall management of the physical Fundraising Hub and development of online shop
• To ensure exceptional, personalised but proportionate donor stewardship including continued development of product led stewardship e.g. in celebration
• To oversee the recruitment, training, stewardship and management of volunteers to provide support across the charity
• To work with the Brand & Marketing Team to create and deliver a media programme to maximise participation in BWHC activity
• Supported by the Head of Public Fundraising, to work with the IG & Legacy Manager and Supporter Experience, Data & Insight Team in particular to define, develop and deliver cross-portfolio supporter journeys and consistent supporter care.
   

Leadership & Management

• To provide strong leadership and management to the Community Partnerships & Events Fundraising Officer, Community Partnerships & Event Assistant and Volunteer Officer to ensure they are encouraged and motivated to perform at their best, fulfil their role and achieve agreed targets/KPI’s.

Strategy and Planning

• Contribute to the development and review of Fundraising & Marketing strategy.  
• Accountability for Community Fundraising plan and maximising long-term growth in this area
• Develop, implement and monitor annual operational plans, budgets and income forecasting, and ensure internal reporting is completed
• Ongoing evaluation of activity to ensure maximised return on investment
•  Keep up to date with relevant legislation and developments which affect the charity
• To contribute to the overall work and reporting of the fundraising and communications team through excellent team-work and cross-team working

Deadline for applications: 11.30pm, Friday 24th April
Interviews planned for: W/C 27th Apri. 

Our Benefits:
 

• 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. 
• Commitment to hybrid and flexible working
•  Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
•  Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
•  Life assurance cover - 4x annual salary
•  Commitment to training and development with budget set aside
•  Medicash health plan - claim cash towards a range of medical costs
•  Free Blue Light Card that allows access to hundreds of discounts at major retailers.

How to Apply:

Please submit your CV and cover letter, outlining how your experience fits the role and skills required. 

Contract Type: Fixed Term, 12 months

Location: Bristol - office based and will also require some travel to visit Delivery Partners across the geography.

Interviews: Wednesday 22nd April 2026 

Are you ready to join The King's Trust and step into a vibrant role where you'll build meaningful connections and nurture relationships with our extraordinary external delivery partners and volunteers, all in the pursuit of connecting with the young hearts and minds we're devoted to supporting? If the answer is yes, read on!

Take the lead in welcoming, training, and expertly managing a group of delivery partners and volunteers. Your mission will be to ensure that our young people have an exceptional experience and achieve those positive outcomes that change lives. You will also be kept engaged as you’ll be required to travel within your local area to support the delivery of programmes as well as programme visits.

Assist and support our delivery partners and volunteers in bringing The Trust's programmes to life. They'll rely on you for access to training, resources, qualifications, and guidance in adhering to our top-notch quality standards. You’ll also be our compliance hero, ensuring that our delivery partners and volunteers are up to speed with all the necessary policies that keep things running smoothly. You'll be our go-to person, ready to tackle any minor concerns or issues that come our way.

Your knack for precision will shine through as you meticulously record information and data on young people, volunteers, or partners. It's all about ensuring that each step of their journey is accurately documented in our systems and aligns perfectly with the requirements of our funding contracts and is at the forefront of championing Equality, Diversity, and Inclusion. Your sheer enthusiasm and commitment will ignite some transformative action, sparking real change as we put those local plans into play and excel in achieving our EDI goals!

Do you have the creativity to facilitate best practice sharing, energise networking sessions, and throw sensational end-of-programme parties? Are you ready to step up and lead sessions with young people when the moment calls? Having a background in education or an understanding of the education system could be an advantage when joining some of our teams, it's like having an ace up your sleeve, whether you're familiar with the intricacies of the school year or you've walked in the shoes of a teacher.

If you are a strong communicator with sharp problem-solving skills and can transform ordinary moments into unforgettable events, you could be just the person we are looking for.

Expect the unexpected and embrace it. Come and be a part of our mission!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.

You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.

You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.

You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.

This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.

As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.

Key responsibilities include:

• Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
• Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
• Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
• Research individual cases and identify possible courses of action.
• Address all safeguarding concerns in line with policy.
• Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
• Adapt communication style to respond appropriately to differing needs.
• Provide advice in a format that is manageable and understandable for the individual kinship carer.
• Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
• Provide specialist advice and casework on SEND-related issues. This may involve:
  • providing additional advice or support to enable a client to take action
  • undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
  • taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers

• Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.

• Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.

Essential requirements include:

• Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.

• Experience of giving both telephone and written advice.

• Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.

• A demonstrable knowledge of relevant sources of advice and information. 

• Knowledge and evidence of good understanding of safeguarding issues and good practice.

• Proven understanding of the importance of confidentiality and a non-judgmental approach.

• Experience and confidence in development of resources

• Experience of effective management and supervision of staff, projects and/or services.

• Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Key dates:

• Application deadline: Monday 20 April 2026, 12pm
• First interview: w/c 4 May 2026 (online)
• Second interview: w/c 11 May 2026 (if required)

How to apply:

Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

Please provide a cover letter answering the following 4 questions (up to 250 words per answer):

1. Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
2. Explain why you want to work for Kinship.
3. What are the key skills and personal attributes that you would bring to the role?
4. What do you see as the most significant advice issues confronting kinship families navigating the SEND system?

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Job Title: Health and Safety Officer

Duration: Permanent

Hours: Part time, 21.6hrs across three/ four days per week

Salary: £32,000 - £35,000 (Pro rata £19,200 - £21,000) per annum, plus pension and benefits

Location: Hybrid role between our Bristol office and home working

Overall job purpose

Our Health and Safety Officer will help us embed, maintain, and develop high standards of Health and Safety, across CCT’s whole estate and its people. They will work closely with our small Health and Safety Team to create, implement, and establish our Health and Safety policies and procedures, in accordance with current legislation. They will advocate for, and set an example around, best practice in Health and Safety.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

This hybrid role means that you’ll not only benefit from the collaboration and teamwork that comes from working in our city-centre based Bristol office but also combine this with the flexibility and focused productivity of home working. The modern regional office is located within a eighteenth century church and is only 10mins walk from Bristol Temple Meads.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Thursday 7th May 2026.

The interviews will take place in, Bristol, on Wednesday 20th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.

If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.

About the Role

As Support Services Manager, you will:

Lead and develop high‑quality support services

• Provide operational leadership across supported housing schemes
• Ensure trauma‑informed, person‑centred support plans and risk assessments
• Monitor KPIs, contractual compliance and service performance
• Drive service improvement and co‑production with clients

Manage, motivate and develop staff

• Line manage Support Workers and Volunteers
• Ensure supervision, training and performance management
• Support recruitment and staff development across the region
• Build a strong, motivated and skilled team

Champion safeguarding & risk management

• Act as a safeguarding champion across supported housing
• Ensure robust risk assessments, incident reporting and GDPR‑compliant records
• Support staff to maintain the highest safeguarding standards

Ensure housing & compliance excellence

• Work closely with Estates teams to maintain safe, compliant accommodation
• Support quality improvements across physical properties and service delivery

Build impactful partnerships

• Liaise with local authorities, commissioners, health partners and referral agencies
• Represent Life at case conferences, multi‑agency meetings and contract reviews
• Identify and respond to new referral opportunities

Drive quality, governance & reporting

• Produce performance reports and maintain audit readiness
• Support strategic growth and contribute to the department’s business plan
• Promote Life Charity within local communities and public forums

Manage budgets & resources

• Monitor expenditure and support resource planning
• Support with funding bids and service redesign
• Work with finance teams to ensure clients receive appropriate financial support

We’d love to hear from you if you have:

Essential experience & skills

• Experience managing or delivering support and/or care services
• Understanding of supported housing and estates management
• Strong knowledge of support planning, risk assessment and safeguarding
• Excellent communication skills with the ability to engage at all levels
• Strong organisational, leadership and problem‑solving abilities
• Ability to work independently, handle pressure and prioritise workloads
• Commitment to equality, diversity and inclusion
• Full UK driving licence

Desirable

• Relevant housing qualification (e.g., CIH Level 4)
• Experience working in a charity environment
• Experience in troubleshooting or service improvement roles
• Good strategic awareness

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £34,000 per annum

Hours: 35 hours per week over 5 days

Location: Home Based with Extensive Travel across the Midlands and South East England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Main Role & Responsibilities 

The overall purpose of this role is to support the Head of Fundraising in establishing a corporate partnerships income stream as part of Ygam’s new Income Generation strategy, which underpins the organisation’s ambitious aims and objectives. This role offers a unique opportunity to make a significant impact in diversifying our range of income streams to ensure financial health for the future of the charity, underpinned by sustainable and ethical fundraising models. 

You will have the chance to work with a diverse range of organisations and develop compelling, creative pitches and applications for corporate support. You will also play a key role in identifying opportunities and developing relationships with corporates to strengthen the chance of bid success in both the short and medium term. 

Join us in this pivotal role and be part of a mission-driven team dedicated to making a difference. Your contributions will bolster our fundraising efforts and advance our mission in meaningful ways. 

Who are we looking for? 

Ygam is seeking an experienced corporate fundraiser, or individual with transferable skills, to join our tight-knit and ambitious team. This role offers a fantastic opportunity to use your communication skills and initiative to manage and develop a pipeline of corporate partnerships opportunities, spotting synergies and developing relationships with potential donors. By writing proposals and managing a calendar of supporting activities, you will not only hone your communication skills, corporate account development and management, but also make a tangible impact on our mission to Safeguard our Digital Generation. 

Key tasks: 

• manage and grow a portfolio of small to medium corporate partners, increasing income by identifying new prospects and through the stewardship of existing donors. 

• write high quality applications and communicate accurately and transparently on the progress made in partnerships.  

• work with our programme experts to develop expertise in key programme areas and build your knowledge of Ygam’s work. 

• support with applications and reports to large corporates and other associated fundraising activity.  

The ideal candidate will be motivated, creative, and organised, with a knack for relationship building. This role suits an ambitious self-starter with excellent research, communication, writing, IT, and presentation skills. We are looking for someone who believes in Ygam’s mission and is excited to collaboratively shape and develop our fundraising work. 

Role Requirements 

Duties will include but not be limited to: 

Business Development

• Work with the Head of Fundraising to develop strategies which increase Ygam’s visibility in the corporate space.

• Conduct prospective supporter research; establish and grow the partnerships pipeline, and develop pitches to meet shared objectives, working with the Head of Fundraising. 

• Build strong relationships with organisations that share our values.

• Manage the prospect pipeline using Salesforce, segmenting the pipeline into areas of programme interest and tracking applications, expected and actual income and reporting deadlines. 

Relationship Building: 

• Craft engagement plans to deepen existing relationships and maximise fundraising opportunities 

• Provide excellent account management for new and established partners, including regular and meaningful communication.

• Produce relevant, creative, and compelling proposals, reports and updates to keep our corporate partners motivated and engaged. 

• Identify and execute creative ways to bring our work to life for funders.

• Ensure that relationships with donors (both new and existing) are maintained and managed effectively before, during, and after receipt of funds. 

• Effectively communicate Ygam’s vision, mission, and programmes to potential donors. Delivering and shaping engaging and emotive copy for appeal letters, emails, newsletters, and other promotional materials. 

• Contributing to wider Fundraising Department objectives, sharing innovative ideas, supporting all income streams, and promoting a culture of positive team-working. 

• Working closely with the External Affairs team to ensuring effective use of case studies, photography, statistics, and organisational information and that all communications are consistent and in line with Ygam brand guidelines. 

This is a rare opportunity to lead the development and delivery of our digital learning and natural history publishing at our national environmental education charity.

You will oversee a talented team and collaborate with authors, designers, and creators in the natural history community to deliver innovative training and resources that set the standard for environmental learning.

• Permanent full-time contract
• Starting salary circa £36,973 per annum + excellent benefits
• Flexible base location with remote / home working welcomed
• Make a visible, lasting contribution to environmental education across the UK

Love where you work!

At the Field Studies Council, our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment.

Your team will be responsible for creating high-quality training courses, publications, and resources that inspire learners of all ages. You’ll work together to extend our charity’s impact across the UK.

We value the contribution each team member makes and provide excellent benefits to reward and support you in your role.

What you’ll be doing

In this key leadership role, you will guide the Digital Learning & Publishing unit, ensuring our courses and publications are impactful, financially sustainable and aligned with our charitable mission. Your work will include:

• Overseeing the production and management of biodiversity training courses and natural history publications
• Leading a team to deliver both in person and digital learning experiences
• Managing budgets, business planning, and the operational performance of the unit
• Working with Marketing to grow ecommerce revenue and promote the portfolio
• Building and maintaining strong relationships with partners, authors, tutors, designers, and the wider natural history community
• Identifying new opportunities, markets, and partnerships to expand our reach
• Leading editorial workflows, rights management, licensing, and version control
• Commissioning new titles and resources that support environmental understanding
• Ensuring compliance with GDPR, safeguarding, and copyright requirements

Where you’ll be based

The base location for this position is negotiable, with remote working / home working welcomed. If you prefer working in an office environment, you can work from one of our Field Studies Centres across the UK. Hybrid working options can also be considered.

This role includes travel to Field Studies Council locations and other venues throughout the UK and will involve some overnight stays.

You’ll thrive in this role if you are:

• An experienced senior manager with a strategic mindset
• Skilled at leading teams, freelancers, and creative contributors
• Confident working with authors, artists, designers, and content creators
• Experienced in delivering training materials at regional or national scale
• Commercially aware, with strong budget management experience
• A clear and engaging communicator with excellent written and verbal skills
• Highly organised, detail focused, and able to deliver at pace
• Comfortable using digital tools, databases, and online learning platforms
• Motivated by our mission and values

If you are looking for a role where your leadership can make a genuine difference to environmental learning, we would be delighted to receive your application.

* Your benefits whilst working with us will include:

• 28 days annual leave + bank holidays
• 2 extra loyalty days dependent on length of service
• Life assurance 5 x your annual basic salary 
• Health and Wellbeing Support App for you and eligible family members to access remote GP appointments, mental health consultations, physiotherapy sessions and financial & legal support
• 24-hour Counselling Helpline Service
• Cycle to work and EV schemes
• Discounts and cashback opportunities 
• Flexible working options where roles permit
• Quality learning and development opportunities

The closing date for receipt of your completed application is 27th April 2026.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council online in the week commencing 11th May 2026.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks / PVG Scheme check with Disclosure Scotland.

Location: Bristol, (hybrid working with remote options considered), UK

Salary: £47,800 to £51,000 pa FTE

Employment Type: Part-time, 28 hours per week. Permanent.

About  our  Organisation  

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.   

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.  

About the Opportunity  

This important role within the Digital team works with a range of stakeholders across Soil Association, to deliver a high-quality user experience on www. soilassociation .org and other Soil Association websites. 

Working closely with colleagues across the organisation, you will design high-quality user-focused content, using user insight, data and evidence to improve content quality, accessibility and effectiveness. You will develop and iterate the organisation’s content strategy and design and maintain content standards, governance and processes. 

You will also provide best-practice guidance, training and hands-on support to colleagues, helping teams build confidence and skills. You will advocate for user-centred, evidence-based content, working to embed best practice approaches across the organisation. 

Initially, the focus of the role will be supporting a large website replatforming project and content migration, implementing improved user experience, consistency, content quality and governance across our website content.  

You’ll be joining a friendly, supportive and motivated team, in a flexible and welcoming working environment. The role is hybrid – one day a week in Bristol office, but remote options considered. This is a part time role (28 hours a week), and we can be flexible about how you fit your hours into the week.

About You  

You’ll be passionate about user-centred design, with a strong background in content design. You’ll have practical experience of hands-on content design, and experience designing and iterating content strategy, standards and governance. 

You will be confident collaborating with stakeholders with a range of digital skills, supporting them to maintain content quality and standards. You’ll have experience of effectively advocating for user-centred design and its adoption.

You will know how to do user research, using data and evidence to create high-quality user-facing content. Experience of working in the charity or not-for-profit sector would be an advantage.

Our Benefits  

We offer a range of financial and lifestyle benefits to all our employees, including:   

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)  

• Pension scheme with ethical investment options and employer contribution increasing with length of service  

• Free membership of the Soil Association and discounts on organic produce  

• Volunteer days to give back to the local community or support green initiatives  

• Family friendly policies and flexible working   

• Cycle to work scheme  

• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce  

To Apply  

Click ‘apply now’ to submit your CV and Cover Letter. Please note we look at applications on arrival and reserve the right to close this vacancy early.  

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.    

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.    

Thank you for your interest in supporting our work at the Soil Association.  

We are looking for a CRM & Data Officer to take ownership of HorseWorld’s supporter data and CRM system—ensuring it is accurate, compliant and actively enabling our fundraising to grow.

At HorseWorld, we believe in the power of horses to change lives.

For over 70 years, we’ve rescued, rehabilitated and rehomed horses, ponies and donkeys in need. Today, that work reaches further—through our Discovery programme, we partner rescued horses with children and young people who are struggling in mainstream education, helping them rebuild confidence, connection and a sense of possibility.

We are growing our impact, and with that comes the need for strong foundations.
Behind every donation, every supporter, every horse and every young person we reach, there is data we must be able to trust.

This role sits at the heart of that.

The Role

This is a pivotal role within our fundraising team. You will be the person who makes sure our systems work, our income is correctly recorded and reconciled, and our data is handled with care and integrity.

You will work closely with fundraising and finance colleagues, and with the CEO, to ensure that our data not only meets regulatory requirements, but supports better decisions, stronger relationships and increased income.

This is not just about maintaining data.
It’s about making it useful.

Key Responsibilities

CRM & Data Management

• Own and manage HorseWorld’s CRM system, ensuring data accuracy, integrity and usability
• Act as system administrator and lead on any future development or upgrades
• Produce reports and insights to support fundraising performance and decision-making
• Support colleagues to use the CRM effectively through guidance and training

Data Protection & Compliance

• Work with the CEO to ensure compliance with GDPR and relevant fundraising regulations
• Act as a key point of contact for data protection queries and audits
• Maintain clear processes, documentation and staff understanding of data responsibilities

Fundraising Operations & Financial Reconciliation

• Reconcile all fundraising income through the CRM with the Accounts team on a monthly basis
• Ensure all income streams (online platforms, standing orders, events, etc.) are accurately recorded and monitored
• Support fundraising activities and events with data and financial processes

Gift Aid

• Manage and improve Gift Aid processes to ensure efficiency and compliance
• Submit accurate monthly claims and maintain robust records
• Ensure readiness for HMRC inspection at all times

Lottery Administration

• Record and monitor lottery income
• Complete required returns to the Gambling Commission
• Ensure compliance with all relevant regulatory requirements

About You

You are someone who takes pride in getting things right.

You are naturally organised, detail-focused and comfortable working with data, systems and processes. You understand that accuracy matters—not just for compliance, but because it underpins trust, income and impact.

You are equally comfortable working independently and as part of a team, and you bring a practical, problem-solving mindset to your work.

You don’t just keep systems running—you look for ways to make them better.

Experience & Skills

Essential

• Experience working with CRM systems and managing data accurately and systematically
• Strong Excel and IT skills
• Experience in administrative roles involving finance and/or donor data
• Confidence in reconciling income and producing reports
• Ability to manage multiple priorities and meet deadlines
• Strong attention to detail and analytical thinking

Desirable

• Experience in a fundraising or charity environment
• Knowledge of Gift Aid and charity income processes
• Experience with Beacon CRM or similar systems
• Understanding of GDPR and data protection requirements

Personal Qualities

• Aligned with HorseWorld’s values: Caring, Collaborative, Proactive, Adaptable, Inclusive
• A collaborative team player who builds strong working relationships
• A proactive problem-solver with a “can do” attitude
• Comfortable taking ownership and working with minimal supervision
• Motivated by the impact of our work with horses and young people

Why This Role Matters

Every donation we receive, every supporter we engage, and every programme we deliver relies on data being accurate, compliant and usable.

In this role, your work will directly support:

• the growth of our fundraising income
• the strength of our supporter relationships
• and ultimately, the number of horses and young people we can help

It’s a role with real responsibility—and real impact.