Head of supporter experience jobs

About the role

This is a fantastic opportunity for an experienced and strong Administrator, preferably with HR recruitment and administrative experience; to support our newly formed people-oriented team. This is a key role within Women and Girls Network (WGN) and requires someone with sound experience of working within a multidisciplinary team within the charity sector. You must have a keen interest in the HR field and keen to progress on this career path.

This is an exciting opportunity to develop and shape the future of WGN’s Human Resources function work and focus so it remains aligned with our principles and approach in an ever-evolving landscape. To make an impact on the candidate experience as well as other stakeholders.

This role is offered on a part-time basis (28 hours / 4 days per week) and will involve working from WGN’s Vauxhall office for a minimum of two days per week. Depending on service and organisational requirements, there may also be a need to work at one of our community-based offices in West London or additional days at the Vauxhall office.

Interviews are expected to take place in person at WGN's Vauxhall office. 

About you

Ideally you will have some understanding about working within the charity / not-for-profit sector and will be looking for an opportunity to contribute to our shared commitment of working towards the eradication of violence against women and girls and challenging inequality.

About us

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Benefits

At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:

Financial Benefits

• Bike Loan Scheme – Provided by Green Commute Initiative
• Pension Scheme – Enrolment into Aviva pension scheme from day one
• Charity Worker Discounts – Access to exclusive discounts
• Death in Service Benefit – Life assurance, including Virtual GP access and additional services

Health & Wellbeing Benefits

• Eye Care Support – Contribution towards eye tests and glasses for VDU users
• Enhanced Sick Pay – Based on length of service
• Employee Assistance Programme – 24/7 confidential support
• Clinical Supervision – For clinical and frontline roles
• Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
• Sanitary Products – Available at all WGN sites
• Hot Drinks – Provided at every site

Leave & Work-Life Balance

• Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
• Birthday Leave – A day off to celebrate your birthday
• Enhanced Maternity & Adoption Leave – Support for growing families
• Unpaid Leave – Available for exceptional circumstances
• Flexible Working – Right to request flexible hours or patterns
• Hybrid Working – Balance between office and home working

Learning & Development

• Specialist Training & CPD – Ongoing development opportunities with accredited training
• Regular Supervision – One-to-one support from line managers

Exemption

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

The Senior Grants Manager will take a leading role in delivering The Childhood Trust’s new grant-making strategy. They will manage and evolve our existing grants programmes, while also testing new ideas, trialling different approaches and building strategic partnerships that increase the reach and impact of our work. 

This is both a strategic and practical role - the postholder will shape new programmes, manage the full grant cycle and oversee a small team, while working closely with charity partners, funders and colleagues across the organisation to lay the foundations for the future of TCT’s grant-making. This is a role for someone who can work independently, take ownership and make things happen. 

Benefits to working at the Childhood Trust include: 

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
• Enhanced Maternity/Paternity Leave
• Flexible working environment
• Hybrid working, with the expectation of ideally two days in our office in Victoria a week
• Part time hours are considered

To read more about the responsibilities in the role, please read the attached Job description. 

We are aiming to hold interviews the week beginning the 6th October. 

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.

The postholder will support and contribute to Southall Black Sisters’ (SBS) research, policy and campaigning work by developing and delivering high-quality, intersectional research that:

• Strengthens the evidence base on violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant (BMM) women and girls.
• Centres the lived experiences of victim-survivors, using participatory and coproduced research methods.
• Informs SBS’s advocacy, public education and service delivery strategies through accessible, impactful research outputs.

Working closely with senior staff, frontline colleagues and external partners, the postholder will design and contribute to research projects, gather and analyse qualitative and quantitative data, and produce clear, well-structured outputs including reports, policy briefings and presentations. They will be supported to develop their research skills and will be encouraged to bring creativity and rigour to exploring the structural inequalities that shape the lives of the women SBS supports.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Interview date: 23 & 24 July 2025

Donation Centre Sorting Assistant
Donation Centre in Harrogate, North Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As a Donation Centre Sorting Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As a Donation Centre Sorting Assistant, you will be reporting to the Donation Centre Manager, you will be responsible for quickly, efficiently and accurately sorting donations of clothing, bric-a-brac, electrical and all other donated items, for re-sale in our network of charity shops and via our eCommerce outlets. This role will operate in accordance with all health and safety regulations.

You will be expected to receive stock donations from our donors in a friendly, positive and welcoming way. We do not turn donations away as we have a significant growth plan for our retail network, so it is essential that you are able to remain positive and welcoming to all supporters and demonstrate our gratitude for receiving donations. Great customer service is also essential to maximise income through Gift Aid sign-ups and every donor should be encouraged to sign up to Gift Aid, if it is applicable for them.

Specifically, you will:

- Quickly and efficiently sort a wide variety of donated stock.

- Ensure that donated stock is stored appropriately and safely, in accordance with all health and safety regulations and charity policies, minimising the risk of damage and stock loss.

- Identify if any specific donated stock suits the profile/demographics of specific shops in the retail network and ensure that those items are ringfenced and delivered in a timely manner to maximise income for the charity.

- Communicate with Retail teams regarding stock offers and ensure that any requests for specific items are actioned in a timely manner.

- Create an engaging and supportive environment for our volunteers and ensure that the Donation Centre is a great place to work.

- Help create a welcoming professional atmosphere and deliver high standards of customer service for all donors, customers and supporters.

- Support the volunteer team by providing communication, support, guidance and direction in the absence of the Donation Centre Manager or their Deputy.

- PAT test donated electrical items to ensure that they are able to be sold in the shops, or via eCommerce (training will be provided).

- Coach any corporate volunteers in the standards that we expect in sorting, and represent the charity positively.

- Ensure that all charity policies, standards and operating procedures are communicated effectively to all members of your team and be comfortable in supporting your peers to change their behaviour or processes if they are not adhering.

- Ensure that the donated goods are processed in a timely manner to maximise income for the charity.

- Manage complaints effectively and efficiently, escalating through the Operations team structure, as appropriate, where they cannot be resolved at a local level.

About You

To be considered for this role, you will need:

- To be ideally educated to GCSE level or equivalent

- To have experience of working in a charity retailer or sorting high volume donated stock would be an advantage.

- To have a basic understanding of Microsoft Office programs including Outlook, Word, and Excel.

- To have good time management skills and the ability to prioritise your own workload to meet deadlines.

- To have the ability to use own initiative and work with little direction, as management will not always be at the same site.

- To have good communication and interpersonal skills.

- A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history by seeking two references

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

- A DBS check at enhanced level.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 25 September 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact the People Team.

Location: Based in Vincent House. Hybrid working available after the initial qualifying probation period.

Purpose of the job: To provide benefits advice and casework service to clients within our community.

About the role

Citizens Advice Enfield is a busy service helping around 6,000 clients a year to solve around 25,000 problems. We are open 5 days a week and currently operate a telephone adviceline triage service from 10am to 4pm Monday to Friday.

Our priority commissioned areas are Benefits, Debt and Housing and we have a small team of caseworkers for each. Appointments are booked through a combination of self-referral via the adviceline and referrals from funded partners.

Role Description

The purpose of the role is to work with the Head of Service and Quality, Project Manager and the Trainer to ensure smooth running of the day-to-day service and to mentor and support paid advice staff and volunteers to maintain national Citizens Advice standards.

This will involve:

• Supervising advice and gateway/triage sessions and caseworkers
• Supporting the delivery of the training and development plan along with the rest of the team
• Providing mentoring and support to caseworkers, advisers and adviceline Team members (gateway/triage volunteers) as required by the Service and Quality Manager and in line with the needs of the overall service

Citizens Advice Enfield is a great place to work – with a friendly and supportive team. 

What we give our staff

We offer a range of employee benefits including:

• 30 days annual leave (FTE).
• An employer matched pension contribution currently at 4%
• Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
• Opportunity for hybrid working following completion of probationary period.

Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Are you confident in turning complex technical challenges into clear, practical solutions? Do you want to play a key role in delivering accessible, user-centred digital experiences? 

We have a brand-new opportunity for a Digital Technical Lead to provide technical leadership and oversight across our digital platforms. In this role, you will ensure systems are secure, scalable, and reliable, while helping colleagues build their technical knowledge and confidence. The Digital Technical Lead will work closely with our Technology teams and external partners, playing a key role in maintaining and improving the organisation’s digital presence.

Our Technology teams are transforming and redesigning our Digital, Data and IT services, utilising technology to drive our mission forward. We’re ambitious, collaborative, and committed to developing new skills and ways of working, embedding product-led approaches, and making the most of new CRM and service tools. We’re looking for people who want to use their expertise to make a real difference for those living with and affected by MND.

Key Responsibilities:

• Provide technical oversight and guidance to ensure all platforms are feasible, secure, scalable, secure, and aligned with best practice.
• Support colleagues to strengthen their technical skills and adopt product-based ways of working.
• Monitor and improve performance using analytics and user feedback.
• Act as the main technical contact for our website agency and manage the day-to-day relationship.
• Ensure technical and strategic alignment across all digital products and platforms.
• Champion user-centred design and deliver accessible, efficient user journeys.
• Maintain compliance with security and accessibility standards, identifying and addressing risks.
• Lead the development and maintenance of processes, technical documentation, policies, and best practices.
• Communicate technical concepts clearly to both technical and non-technical colleagues.

About You:

• Strong experience delivering and overseeing digital platforms with knowledge of digital technologies and architecture.
• Experience working in, and ideally developing, product-based approaches.
• Technical expertise in Drupal CMS and Microsoft Dynamics 365.
• Experience managing relationships with external digital agencies.
• Strong knowledge of performance optimisation, user experience, and accessibility standards (such as WCAG 2.1).
• Excellent communication skills, with the ability to explain complex technical concepts to a wide range of audiences.
• Strong problem-solving skills with the ability to assess technical feasibility and manage risks effectively.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per month for team meetings with the flexibility to attend the office more regularly in line with business requirements. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.

We have one position for a Project Officer, or for the right candidate with relevant experience, a Senior Project Officer.

Hours: full time 37.5 hours per week

Contract: permanent (hybrid working)

Area: predominantly in the East of our region 

Could your next career move make a big impact on the environment?

This is an exciting opportunity to work in our Restoring Rivers & Catchments Team, developing and delivering a portfolio of physical enhancement projects on the ground. This role is suitable for an experienced and knowledgeable individual to build on their existing skills, overseeing all stages of river and catchment enhancement projects; from conception to development, design and physical implementation. You can have practical impact and influence on the natural environment creating sustainable and healthy rivers for the future.

The role of a Project Officer

Whilst this role will predominantly be in the East of the region, you will need to be prepared to work all over the South East should the need arise. River enhancement projects will typically include weir removals, fish passage easements (such as rock ramps, nature-like bypasses or technical fish passes) and river re-naturalisation projects (such as habitat enhancements, reconnecting floodplains & palaeochannels, re-meandering, and backwater creation). Catchment management projects are likely to include wetland creation, Sustainable Drainage Systems (SuDS) and Natural Flood Management (NFM) measures. We would be interested to know about any experience you have in the above fields when you apply.

Using your freshwater expertise and proven ability, you will proactively lead on smaller and medium scale projects while working closely with other staff, external partners and stakeholders. You will work with the rest of the team, drawing on the experience of more seasoned staff to help your personal career progression and likewise overseeing Assistant Project Officer and imparting your knowledge onto them. Most importantly of all, you will support the whole team, your line manager and the wider organisation.

About you

For this role we are looking for someone who is:

• Able to put their understanding of freshwater aquatic ecosystems to use by designing, overseeing and delivering projects in this environment.
• Able to work across the catchment to support the development and funding of projects.
• A great communicator able to engage and work with multiple stakeholders.
• Happy and able to get involved with the practical hands on physical delivery of the project.

About us

Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We are a fast growing Trust looking to expand what we are able to offer our communities, to understand their natural environment, including rare chalk streams, within the South East of England.

We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.

Please see our website for full details and job descriptions.

How to apply:

Please see our website for details on how to submit your application:

• a completed SERT Application for Employment form
• Equality and Diversity Monitoring Form (optional)

If you would like to discuss the position please visit our website. 

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

Salary: £35,234 – £46,385

Contract: Full-time (4 days considered)

Location: London office – 2 days per week (Abbey Wood)

Closing date: 2^nd September

Benefits of working with us include: Flexible working arrangements, Generous holiday entitlement, Access to the NHS Pension Scheme.

We have a great opportunity for a Database Manager working for a small but mighty charity, reporting to the Head of Fundraising. This is an exciting time to join the organisation as they invest in new CRM systems and build a data-driven culture.

You’ll play a key role in shaping how data supports fundraising, volunteering, and retail operations — with plenty of scope for innovation and leadership.

As part of this exciting role, you’ll lead the management of multiple databases, support teams with training and reporting, and ensure data is used effectively to drive supporter engagement. You’ll be the go-to expert for CRM strategy and implementation, helping the charity maximise its impact through smart data use.

• Proven experience managing CRM systems, ideally in a fundraising or charity environment
• Strong analytical and planning skills, with excellent attention to detail
• Confidence in delivering training and building cross-team relationships

If you would like to discuss this role with us please contact us and quote the reference 2691AJ.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

Prospectus is excited to be partnering with our client in the search for a new Grants Officer to join their collaborative team.
 
The organisation is an independent charitable foundation that aims to build partnerships and invest in communities to make lasting change so local residents can access the wealth of opportunities that surround them. For 35 years they have been supporting communities and local charities in the East End of London.
 
This Grants Officer role is available on a permanent contract and full-time basis (35 hours a week). This is a hybrid role, where the foundation would like the postholder to attend the Isle of Dogs office two days a week in East London, with Wednesday being a core office day. The salary banding for this role is £28,000-£32,000 (dependent on level of experience).
 
In this role, you will report to the Head of Grants and Programmes and support the development, management, and promotion of the foundation's grants programmes. You will manage a portfolio of grants, provide guidance to applicants and grantees, assess grant applications, and conduct due diligence to inform funding recommendations.
 
You will monitor funded projects, ensure timely reporting and validate project delivery. You will maintain accurate records on Salesforce. You will support donor engagement, ensure reporting aligns with CSR goals, review end-of-grant reports, and contribute to annual programme reporting. You will help deliver funding workshops and community events. You will assist with developing systems, policies, and communication tools for grant making. You will stay up to date on best practices in grant making and contribute to continuous improvement.
 
To be successful in this role, you will have knowledge or experience of delivering a grants programme or working in a fundraising environment. You will have experience or understanding of working within the voluntary sector and needs of communities in the East-End of London. You will have a strong eye for detail and experience gathering, recording information, and presenting to audiences.
 
You will be a strong communicator, who can develop relationships with people from different backgrounds and lived experiences. You will be able to work on your own initiative and within a small team. You will have excellent IT literacy and administrative skills.
 
Desirably, you will have experience using Salesforce CRM, managing budgets, knowledge of participatory grant making, and public speaking.

Do you want to work for a charity, that makes a huge impact globally? Are you a passionate and experienced data protection practitioner? Then this could be the ideal role for you!

The King’s Trust International is looking for a passionate Data Protection Lead to join the team as our in-house expert on a part time basis under a 12-month fixed term contract. (this is a 3 day a week role - 21 hours)

You will lead a data compliance review and work with colleagues to ensure the robustness and suitability of the charity’s information governance framework, policies & procedures, deliver training to empower colleagues in data protection matters, handle any subject access requests, manage any data incidents, breaches or complaints, perform a key role in organisational change and the implementation of new technology solutions, provide hands-on advice and help to embed privacy by design.

Key responsibilities:

• Support the securing of income opportunities by providing financial information for bids, grants, and applications.

• Work with project leads and the senior team to ensure the effective management of funds, including tracking and reporting expenditures. 

• Develop and deliver financial performance information to assist the senior team and trustees in running the charity, providing valuable financial insights to help make better decisions about formulating and executing the charity's strategy.

• Assist the CEO and Senior Leads in the business planning and budgeting/forecasting processes.

• Support the Director of Services, to manage and review contract rates to ensure competitiveness and maximize income generation.

• Manage the year-end independent examination by liaising and engaging with the external auditor. 

• Monitor and evaluate Hooyo Eas Food Enterprise & Chicksand Preschool  Business Model.

• Work with the Senior Team and Finance Sub Committee to provide adequate procedures, measures, and systems of internal control appropriate for the nature and size of the charity and meeting statutory obligations.

• Produce accurate monthly/quarterly Management Accounts for the CEO and Senior Management Team, including commentary on significant areas and variances from budgets and Update monthly the cash flow forecast. 

• Manage the complete payroll process through QuickBooks and submit relevant deductions. 

• Complete monthly payments to HMRC, and year-end submissions in a timely, proactive and accurate manner and deadlines are met. 

• Manage accounts receivable and payable, ensuring authorised bills and invoices are recorded and processed on time.

• Enhance income streams, such as registering for Gift Aid and VAT etc. 

• Ensure adherence to legal and regulatory requirements, identify and manage financial risks. 

• Undertaking administrative tasks as required, being hands-on and fostering a collaborative working environment. 

• Proactively monitor and evaluate activities within services business through the development and delivery of effective cross-service monitoring and evaluation, responding to issues and identifying and following-up on opportunities.

• Deputise for Director of Service and the CEO when necessary including attending meetings and preparing and presenting reports. 

• Proactively monitor and evaluate activities within services business through the development and delivery of effective cross-service monitoring and evaluation, responding to issues and identifying and following-up on opportunities. 

• Support/seek new business opportunities, develop, and draft funding bids, and produce and lead on tender responses, and produce progress reports For the fundraising team. 

• Develop business case funding/tender reports for funders, commissioners and the Board of Trustees. 

• Support the CEO strategic leadership role as an active member of the Senior Management Team, including being proactive in providing solutions to strategic issues with and for colleagues.

• Participate actively in strategic planning process in the following ways: 

- Leading /inputting on the planning and development of projects (both existing and new); and 

- Proactively alerting staff and trustees to potential opportunities and threats to the charity. 

• Lead on the delivery of a sustainability plan, evidenced by Monitoring and evaluations outcomes. 

• Oversee designated project budgets for services and produce reports related to these.

Location: Based over two hospitals, Bedford and Luton & Dunstable.

Ref EDNE-255 

Are you a flexible, empathetic and collaborative individual with substantial experience of providing support, advice, and advocacy and communicating effectively the needs of clients to other professionals?  Do you have a proven record of assessing the needs of vulnerable young people who are at high risk of significant harm?

If so, St Giles is looking for an Emergency Department Navigator to join our team and provide vital support for those young people admitted to the hospital right through to their safe discharge back into the community and ensuring that they have access to appropriate longer-term support.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this exciting opportunity

Working as an integral part of the ED Navigator team, our successful candidate will identify and assess young victims of violence and provide a comprehensive and holistic assessment, advice, referral and support service, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation.

You will produce support and risk management plans based on assessments, promoting inter-agency collaboration in the assessment and planning process, and deliver a holistic support service, working solo or with colleagues as the situation dictates, which will include providing practical help such as social and housing support, accompanying to appointments, ETE options and appearing in court. We will also count on you to develop and maintain relationships with partner agencies and to close cases efficiently and positively, identifying a referral route for the client that will identify agencies that can be used for ongoing support.

What we are looking for

• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families

• Experience in working as part of a multi-agency team

• Experience of using support plans, to enable people to successfully access support services

• Substantial experience of engaging successfully with ‘challenging’ young people

• To have a relevant qualification to a good standard or be working towards one

• A knowledge of relevant services for young people and their families in the service provision area

• First-class interpersonal, relationship-building and communication skills, both verbal and written. 

Successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing Date: 15th September 2025 at 9:00am.

Interview Date: 22nd September 2025

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
 

The role is a full time permanent role. The role is based at Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a flexible and job share basis wherever possible. 

We are looking for a Marketing Manager (Commercial) to lead a team to deliver effective and impactful multichannel marketing campaigns to drive engagement with our services, increase revenue, and support the development and expansion of the Union’s commercial portfolio. We operate a diverse range of values-led commercial services, including bars, cafes, shops and gyms.

Physical activity is vital to good health. So we need you to get Salford moving.

Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.

Leading an exciting new community engagement project, you will understand and break down barriers to physical activity and maximise provision to help residents become healthier and happier. To make this happen, we will look to you to design and deliver a far-reaching investment programme for VCSE organisations, so you can expect an extremely high profile. In particular, you will:

• Secure buy-in from diverse groups and stakeholders to make things happen.
• Bring together public bodies, investors and colleagues to secure and deploy funding.
• Manage the relationship with our core partner Salford Community Leisure.
• Constantly monitor and report on project activity.
• Find innovative ways to connect with hard-to-reach groups and increase their participation in physical activity.
• Effectively manage your time and oversee your own administration.

As you would expect, we require a confident and ambitious self-starter with:

• Experience of overseeing commissioned or grant-funded work, including reporting to partners.
• A track record of providing information to individuals and groups.
• Proven ability to conduct research, analyse data and gain clear insights.
• Outstanding interpersonal and stakeholder management skills.
• Demonstrable flair for multi-tasking and prioritising conflicting demands.

Finally, an understanding of the importance of physical activity would be very useful, as would some exposure to the voluntary, community or social enterprise sector.

In return, you can expect a comprehensive package of benefits including:

• Development opportunities
• 28 days’ holiday (rising to 30 days after five years)
• Pension scheme with 7% employer contribution
• Subsidised membership of the Hospital Saturday Fund, and much more.

Hours: Part-time, 18.75 hours per week.

Contract: Fixed term contract until March 2028.

Help us release the potential of the people of Salford and we will do the same for you, giving you the training and development to take your career to the next level.

To learn more and apply, visit our website.

Closing date: Noon on Monday 22 September 2025.

Interview date: Monday 29 September 2025.