Housing management jobs
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion UK is looking for an organised and committed Team Assistant to deliver excellent donor care to all our supporters. This is a varied and engaging role within our Individual Giving and Communications team, providing vital support including processing donations, responding to supporter enquiries, and ensuring our donors receive a first-class experience.
You will have the opportunity to work in an international environment, learn new skills, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.
If you are motivated and enthusiastic, have a keen eye for detail and a proactive, hands-on approach to managing multiple priorities, we’d love you to join our small, friendly team.
Background Information and Purpose of Post
This post is a pivotal role in enabling HI UK to maximise our income from individual donors, regular donors and other supporters, via excellent donor care and accurate, up-to-date data.
The purpose of the post is to:
· process donor data and donations accurately and efficiently into the fundraising database.
· help HI UK provide a first-class experience to its supporters
· provide administrative support to the Fundraising Manager and the Individual Giving team
· manage volunteers where appropriate on a day-to-day basis and provide ongoing training and support
· support the IGC team with social media and content production.
Main Duties and Responsibilities
Data entry
· Input donations, pledges and other donor data into the fundraising database (Advantage Fundraiser) and assess the accuracy and validity of the data.
· Input and set up regular donations accurately.
· Reconcile finances at the end of each month with the support of the Fundraising Manager
· Manage and maintain up to date records for Gift Aid.
· General database housekeeping tasks.
· Compile and present accurate queries and reports as needed by the team.
Donor care and communications
· Be the first point of contact for all existing and prospective donors and represent HI UK in an efficient, effective and professional way.
· Provide individual donor care, including answering queries and dealing with complaints.
· Draft, produce and send written correspondence such as emails, thank you letters and other relevant documents for donors.
· Review and update call-handling procedures for use by all staff members.
· Improve knowledge and understanding of supporters and develop donor relationships.
· Ensure compliance with GDPR and other data protection legislation in all processes and activities.
· Work with the Media Officer to maintain HIUK’s social media presence to increase supporter engagement in line with our Individual Giving and Communications strategy.
· Respond to enquiries via social media and moderate comments.
Administrative support
· Provide general administrative support to the Individual Giving and Communications team.
· Contribute to the development and implementation of effective processes and automation between the Fundraising, Communication and Finance team members.
· Review and update Fundraising and Database guidelines.
· Maintain an efficient record-keeping system for donation forms, including saving electronic copies of donations and Gift Aid declarations.
· Resolve queries about donations (e.g. unsigned cheques).
· Support the weekly reconciliation of donations with the Finance department (i.e. ensuring that what is banked matches the fundraising database).
Volunteers
· Assist with the recruitment and induction of Fundraising volunteers.
· Support, guide and supervise fundraising volunteers on a daily basis.
· Work with volunteers to manage stationary and stock levels.
Other
· Participate in internal/external meetings and other functions as necessary.
· Undertake any other reasonable duty consistent with the nature of the job and its level of responsibility.
Equal Opportunities Policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.
Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.
Our vision is a world of solidarity and inclusion, enriched by our differences, where everyone can live in dignity.




The client requests no contact from agencies or media sales.
Harrogate Neighbours (HNHA) exists to support and improve the lives of elderly and vulnerable people across the region, transforming lives and empowering the community on a daily basis! With over 50 years of experience, they provide a vast range of services ranging from meals on wheels in the community to residential care (at their homes in Starbeck and Boroughbridge). The charity’s values focus on compassion, accountability, respect and excellence, and the incredible staff team deliver an uncompromised standard of care to all.
Following a hugely successful restructure we are recruiting 2 pivotal new roles into this life affirming organisation and are looking for passionate and talented individuals able to take on the challenge of leading the charity through this exciting next phase.
Are you a financial strategic leader with experience across governance, IT and compliance? We would love to hear from you!
The Role
The Director of Finance, IT & Compliance will be accountable for ensuring there is robust financial planning, compliance, and risk management throughout the organisation. Duties will include:
- Providing strategic advice, guidance and constructive challenge to the CEO, Board and associated committees on all issues related to financial matters.
- Providing robust financial due diligence and producing accurate and timely internal financial reports to support decision-making.
- Ensuring IT services are robust, compliant and futureproofed.
- Acting as Data Protection Officer (DPO) for the organisation.
- Collaborating with the CEO and Board to develop and implement strategies for diversifying income streams.
The Person
We are looking for an ACCA, ACA, or CIMA qualified accountant with significant experience operating in a senior financial position. With extensive experience in managing budgets, audits, and financial reporting, you should also have the ability to oversee, improve and implement financial systems, policies, and processes. Although charity or housing sector experience would be advantageous, we are also happy to look at people wanting to gain experience in this area providing they have knowledge of UK financial regulations, charity governance and compliance within housing providers.
This is a leadership role so we are looking for a strong strategic thinker, someone inspiring, and a person who can lead the team and foster a culture of collaboration and excellence. Passion for the cause is key – we are looking for an individual who will rise to the challenge of ensuring HNHA continues to change lives across the region.
Why HNHA?
Not only does HNHA care deeply for the people it serves in the community, but it also provides a wonderfully supportive working culture. Spending even a short time at the residential homes, or with the staff team, shows you what a special place this truly is. Following a successful restructure, this is a hugely exciting time to join the charity as they embark on the next phase of their journey. Benefits include:
- Health insurance from WPA
- 3 X Life cover with company pension
- Paid massages
- 1-to-1 Support Sessions: Fully paid and tailored for your personal growth.
- Long Service Awards: Celebrate milestones with rewards.
- Annual staff awards evening
- Events for Staff & Families: Regular gatherings to foster connection and fun.
- Access to Blue Light card
- Free on-site car park
- · Free meals on shift as well as tea, coffee and water
- · Nearby station and buses for commuting.
The role will be hybrid with the option to work flexibly from home and The Cuttings, in Harrogate. To express your interest, or find out more, please apply directly or contact the team below. Please note that 1st stage interviews will be held on the 7th / 8th October and 2nd stage on Tuesday 14th October 2025.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Salary: £32,000
Hours: 35
Contract Type: Fixed Term Contract
RABI is the farmers charity
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
Key Purpose:
- The Business Development team leads and co-ordinates pilot service projects for RABI.
- This role would include supporting the Business Development Team in the planning and management of a major new pilot project.
- The role will involve an element of cross departmental working, to ensure both the smooth running of the project, but also the development of it to ensure it reaches its full potential.
- Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role.
Key Responsibilities:
- Assist the Project Manager in planning, scheduling, and tracking project activities and milestones.
- Maintain and update detailed project documentation, including risk logs, Gantt charts, and status reports.
- Coordinate and minute project meetings, circulate actions, and follow up with stakeholders
- Support the development and submission of internal and external progress reports.
Stakeholder & Team Support
- Liaise with internal teams, external partners, and suppliers to support timely delivery of tasks.
- Maintain strong, professional communication with all stakeholders, ensuring alignment with project goals.
- Organise events, workshops, or training sessions as required.
Monitoring & Evaluation
- Support data collection and performance monitoring in collaboration with the project team.
- Assist in capturing lessons learned, project reviews, and evaluation activities.
- Be an ambassador for Business Development internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
- Undertake any other responsibilities commensurate with the post which management representatives may require.
Person Specification:
Essential
- High computer literacy and technical skills including the use of Microsoft 365 programmes, databases and CRM systems.
- Preparing data and samples to support with Departmental and Organisational reporting.
- Good ability to manage feedback and data reporting skills.
- Excellent communication skills and ability to understand and translate complex information to a variety of audiences.
- The ability to work with people at all levels with tact and diplomacy.
- Excellent organisation skills and the ability to manage own workload and priorities.
- Affinity with the goals and objectives of RABI.
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
Desirable
- Farming background or knowledge of the farming community environment.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-223742
About the Ark Gedling
The Ark Gedling is a Christian charity that exists for the prevention and relief of poverty and hardship; it is a UK registered charity and a member of Advice UK. It provides a community café, with a range of activities to support community development and mutual support, which operate in conjunction with benefits advice sessions, so that local people receive expert advice alongside compassionate community support and empowerment. It works in close partnership with other charities and with local churches. We are excited to announce that we are looking to recruit a new welfare rights adviser to join our team.
Who we are looking for: We are seeking an individual who is experienced in charity sector and advice work and is enthusiastic about building community and assisting people in hardship and poverty. The ideal candidate will have had some experience in supporting vulnerable people
The successful candidate will need to be self-motivated, dynamic and enjoy working with people. They will have a high level of English language skills both written and oral and will be a good listener able to empathize with people in distress.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking relief staff for our new Tameside Extra Care Service in Hattersley is a modern, 91-apartment complex providing independent living support for older adults with extra care needs.
At our organization, our purpose-built local staff team boasts extensive experience and professionalism. We’re looking to expand with dedicated, warm, and hardworking individuals who can help us deliver exceptional personal and housing-related support to those we care for. In collaboration with both the staff team and clients, you’ll emphasize maintaining the independence and dignity of our service users, ensuring they lead inclusive lives within the community.
Role Responsibilities:
-Support clients emotionally and practically, meeting their daily living needs such as personal care, household tasks, medication, healthy living, and community engagement.
-Foster a focus on independence and dignity for our service users, promoting their inclusion in the local community.
Requirements:
-A minimum of twelve months’ previous employed experience in a similar role is essential.
We provide a comprehensive induction to support you in delivering the highest level of care and advancing your personal development.
If you are committed to the welfare of others and eager to make a meaningful difference, we’d love to hear from you!
Gender is considered to be an occupational requirement – Equality Act 2010
Vacancy Reference Number: 87358
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
The Historic Dockyard Chatham, is the world’s most complete dockyard of the Age of Sail; a world-leading maritime heritage destination. Committed to delivering exceptional experiences to all visitors, The Historic Dockyard Chatham is a welcoming environment that engages and inspires diverse audiences.
The Historic Dockyard Chatham, is the leading example of a mixed-use heritage estate, delivering outstanding preservation, an award-winning independent museum, commercial estate, Higher Education campus, leading film location and residential community.
As a registered charity, Chatham Historic Dockyard Trust employs over 140 staff and 300 volunteers, people are at the heart of our Dockyard community. Our culture strives for excellence across the board and our team are hugely passionate and engaged in all aspects of our work. From historic building preservation through the diverse re-use of our historic estate, to engaging the widest possible audiences in learning about the significance and history of the former Royal Dockyard; The Historic Dockyard Chatham is a workplace like no other.
Admiral Lord Nelson once said:
“It is the custom, and a very bad one, for the English never to tell their own story.”
At The Historic Dockyard Chatham we are changing that. We have a significant story to tell, one that spans four centuries and extends to all corners of the world. It’s a story of heroes and legends, fierce loyalties and bold innovation, tragic loss, and triumphant recoveries. And now, we’re inviting you to be part of that story.
Set within an 80-acre mixed-use estate, the Historic Dockyard is home to a vibrant community including commercial, creative, residential and educational. As we move forward with our bold new 10-year strategy, we are on an exciting journey to position ourselves as a world-leading maritime heritage destination, putting audiences at the heart of everything we do.
The Role
We are seeking a Marketing Executive (Commercial) to help us deliver this vision, driving impactful marketing and communications campaigns that support our commercial ambitions, grow engagement and strengthen our long-term sustainability. This role will deliver multi-channel campaigns that raise awareness, drive engagement, and support commercial revenue across areas such as venue hire, weddings, groups, film location hire, tenancy, and Master Ropemakers Ltd. A key part of the role will be supporting the re-launch of Commissioner’s House, our flagship hospitality venue, reopening in 2026.
Reporting to the Marketing Manager and working closely with your marketing colleagues, you will create and manage content, update commercial website pages, deliver targeted email campaigns, support social media and advertising activity, and coordinate photography/videography projects. You will also collaborate across departments to promote a wide range of commercial services and contribute to the Trust’s long-term strategic objectives.
About You
You will bring experience in marketing and campaign delivery, with strong marketing skills and the ability to create engaging, audience-focused content. Highly organised and creative, you will be confident managing multiple projects, maintaining attention to detail, and working both independently and as part of a team. An interest in heritage, culture, or hospitality would be an advantage, alongside a proactive approach and the ability to make a measurable impac
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something extraordinary at Sense.
We’re here to break down barriers alongside disabled people with complex needs. As we start to develop and deliver an ambitious three-year plan for Sense’s future, we are looking for a chief strategy and governance officer – a senior leader with a strategic experience, inclusive values, and a commitment to impact.
About the role
As our chief strategy and governance officer, you’ll report directly to the chief executive and play a key leadership role as part of Sense’s chief officers’ group. You’ll lead business planning, performance, risk, governance, safeguarding, health and safety, internal audit and project management across the charity—ensuring strategy and delivery are aligned at every level.
You’ll also serve as company secretary and oversee our legal and regulatory compliance with the Charity commission and Companies house, while championing an inclusive approach to governance that empowers disabled people with complex needs. With a team of senior leaders reporting into you, you’ll shape culture, drive improvement, and model the leadership values that make Sense a truly people-centred organisation.
This is a hybrid role based from either Birmingham or London, with frequent travel.
What you'll do
- Lead the delivery of Sense’s strategy through robust business planning and performance frameworks.
- Oversee impact measurement and risk management, enabling evidence-led decision-making.
- Act as company secretary, ensure legal and regulatory compliance and high-quality support for our board of trustees and their committees.
- Provide executive leadership of safeguarding and health and safety, fostering a proactive culture of learning.
- Create an environment for project and programme management across Sense that enables clear oversight of delivery through a values-led Project management office.
- Manage internal audit via external providers, ensuring assurance and continuous improvement.
- Collaborate closely with the CEO and board of trustees, providing insight, coordination, and strategic guidance.
- Drive inclusion, equity and sustainability throughout the organisation’s leadership approach.
About you
We’re looking for an experienced, values-driven leader who is:
- Strategic and analytical, with senior-level experience in governance, performance or organisational leadership.
- Highly organised and insightful, with a strong grasp of business planning, impact reporting and risk.
- Experienced in governance leadership, ideally with charity or regulated services knowledge and company secretary experience.
- Confident working with senior stakeholders, including boards, executives, and regulatory bodies.
- Committed to inclusion and the social model of disability, with a track record of embedding equity and diverse perspectives in strategy and operations.
- Digitally confident, with strong understanding of data protection, information governance, and the role of technology in transformation.
About Sense
We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close recruitment at any time.
Sense is committed to safeguarding and promoting the welfare of disabled children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and disabled people.
Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Preston, Lancashire
Permanent | Full-time - 37.5 hours per week
Salary: £77,744 - £83,546
After a remarkable 26-year journey with Caritas Care, including five years as CEO, our current Chief Executive will retire at the end of 2025. This creates a rare and exciting opportunity to lead this dynamic, well-established and vibrant organisation. The Trustees are looking for an exceptional leader to take forward and further develop one of the North West's most respected and impactful charities.
About Caritas Care
For 90 years, Caritas Care has been at the heart of communities across Lancashire, Cumbria and Greater Manchester. We are a values-driven charity committed to improving lives and creating opportunities for people across the North West. Our services include adoption and fostering, support for people with disabilities, rehabilitation programs and community projects, all designed to ensure that everyone has the chance to thrive.
About the Role
As CEO, you will provide strategic leadership and operational management, ensuring our services continue to make a meaningful impact. Reporting to the Board of Trustees, your key responsibilities will include:
- Leading the organisation with passion and integrity, upholding our values in everything we do
- Developing and implementing strategic plans to enhance and expand our services
- Building strong relationships with key stakeholders, including funders, commissioners and partner organisations
- Ensuring financial sustainability, overseeing budgets and securing funding opportunities
- Maintaining governance and compliance standards, ensuring all activities meet legal, ethical and regulatory requirements
- Inspiring and supporting our dedicated staff and volunteers, fostering a culture of collaboration and excellence
About You
We are looking for an experienced and visionary leader who is passionate about making a difference. You will bring:
- Strong leadership and strategic planning skills with experience in a senior management role
- A deep understanding of the charity, social care or public sector, particularly in service delivery and safeguarding
- Excellent financial and operational management skills, ensuring sustainability and growth
- A collaborative approach, with the ability to engage and influence a wide range of stakeholders
- A values-driven mind-set, committed to inclusion, equality and social justice
Why Join Us?
This is more than a leadership role – it is an opportunity to make a real and lasting difference. You will be joining a charity with deep community roots, a skilled team and a future full of possibility.
- Lead a well-respected and impactful charity
- Work with a passionate team dedicated to making a difference
- Shape the future of services that change lives
- 30 days annual leave plus Bank Holidays
- Incremental salary scale progression
- Flexi-time and flexible working
- Opportunity to maintain a Social Work England registration
- Employee Assistance Programme
- Work based pension 5% employer contribution (LGPS transfer will be considered for the right applicant)
- Birthday leave after 10 years’ service
- Essential car user post with travel paid at 45p per mile
- Onsite free car parking
If you believe you have the skills, experience and passion to lead Caritas Care into its next chapter, we’d love to hear from you.
To find out more about this opportunity and to access the full candidate application information, please visit our vacancies page on our website
For an informal discussion, please contact Susan Swarbrick, Chief Executive.
Applicants who have previously applied for this position need not reapply.
Closing date for applications: Wednesday 24 September 2025
Provisional interview dates: Tuesday 7 & Wednesday 8 October 2025
Early applications are encouraged as we may close the recruitment process ahead of the deadline if a sufficient number of high quality applications are received
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting young women and girls? Do you have experience working with people with learning disabilities and autism? Respond is looking for a Young Women’s Advocate (YWA) to join our trauma-informed team.
About Us
Respond is a specialist organisation dedicated to supporting people with learning disabilities and autism who have experienced abuse, trauma, and complex life challenges. We provide psychotherapy, advocacy, and specialist interventions for survivors of domestic and sexual violence.
About the Role
As a YWA at Respond, you will provide high-quality, trauma-informed advocacy for young women and girls age 14-25, with complex needs experiencing multiple disadvantages.
Ensuring their safety and empowering them to rebuild their lives by advocating for young women and girls to be represented and that their choices and needs are kept central in all activities and decisions.
You will conduct risk assessments (DASH) and work closely with agencies. Your role includes supporting young women and girls in building self-protective skills and resilience, such as self-esteem, confidence, and safety planning. You will also design sessions that help identify healthy and unhealthy relationships, working with social services, police, schools, and housing authorities. You will also play a key role in raising awareness and improving support for neurodivergent survivors.
Why Join Us?
Be part of a specialist, trauma-informed team making a real difference.
Receive ongoing training and professional development.
Work in a supportive and collaborative environment.
Hybrid/flexible working options available.
How to Apply
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria.
Join us in creating a safer, more inclusive world for young women and girls.
About us
Citizens Advice Liverpool in partnership with Citizens Advice St Helens and Citizens Advice Warrington are delivering a Welfare Benefits, Debt and Budgeting Advisory Service to Torus Housing tenants.
The Welfare Benefits Caseworker is responsible for delivering a comprehensive Welfare Benefits Advisory Service to individuals and families in need. The caseworker will provide support and guidance to clients in understanding and accessing welfare benefits, ensuring they receive the appropriate financial assistance and support, including support with welfare benefits mandatory considerations, and appeals. The role requires a thorough understanding of welfare benefits regulations and policies, excellent communication and advocacy skills, and a strong commitment to improving the well-being of individuals and communities.
About the Role
- Provide welfare benefits advice in person and via digital channels
- Provide outreach advice in Torus Foundation, Citizens Advice buildings and home visits
- Provide advice and case updates to Torus Foundation staff members via a staff helpline
- Attend Torus Foundation and community events as appropriate
- Research and explore options and implications so that clients can make informed decisions using Citizens Advice resources
- Act for the client where necessary using appropriate communication skills and channels.
- Complete benefits checks when appropriate and deal with benefit advice issues covering welfare benefits applications including initial claims and complete any relevant assessment forms, challenging decisions including mandatory reconsiderations, appeals up to and including representation at tribunal hearings and complaints and queries
- Assist with relevant general advice queries, referring internally or to other specialist agencies as appropriate.
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
- Ensure that all work meets quality standards and the requirements of the funder
- Meet individual performance targets and engage positively in discussions with line manage to maintain required levels.
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Support our research and campaigns work through various channels including case studies, data collection and client consent
- To work as part of the Torus Foundation project team and contribute to effective service provision.
General
- Attend relevant internal and external meetings as agreed with the line manager
- Keep up to date with Citizens Advice Aims, policies and procedures and ensure these are followed.
- Ensure that work reflects and supports the Citizens Advice service's equality, diversity and inclusion strategy.
- Abide by health and safety guidelines and share responsibility for your own health and safety and that of colleagues.
- Identify own learning and development needs and take steps to address these with your Line Manager, including engaging in team meetings and supervision sessions.
- Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
About the role:
Join a team where your presence truly matters. We currently have two Night Concierge roles available within our Westminster service at Harrow Road and Royal Oak, and one position at the Launchpad Service in Newham. These services operate 24/7, providing short-term, emergency accommodation for people experiencing homelessness. You’ll play a key role in maintaining a safe, calm and respectful environment overnight, ensuring each person who walks through our doors is met with dignity and care at a critical time in their life.
Your nights will involve a balance of practical responsibilities and compassionate engagement. From conducting regular building checks and monitoring CCTV to managing access and maintaining clear records, you’ll help ensure the smooth running of the service. You’ll also be there to provide person-centred, trauma-informed support, whether that’s through a quiet conversation, offering reassurance to someone struggling to sleep, or responding calmly and appropriately to an emergency. At every step, your role helps create the stability and safety that allows clients to begin thinking about their next steps.
At Single Homeless Project (SHP), we believe in the power of every role to make a difference, and we’re committed to helping you grow while you do it. With structured development opportunities, expert training, and a strong focus on progression, you’ll be supported to build a meaningful career in a values-driven organisation that puts people first.
About you:
You don’t need to have done this exact role before but we’re looking for people who are:
- Reliable, observant, and able to maintain clear professional boundaries.
- Experienced in supported housing, security, homelessness services, or similar environments.
- Confident managing challenging situations, including escalating or de-escalating incidents.
- Understanding of safeguarding and the importance of creating a safe environment.
- Comfortable with a mix of routine tasks (like checks and monitoring) and responsive, people-focused work.
- Able to apply a trauma-informed, empathetic approach, even during difficult or unpredictable moments.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 7th September at midnight
Interview date: Wednesday 17th and Thursday 19th September online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Location: London
Assessment Centre: 29th of September, in-person at our South London Centre
Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.
At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.
As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people starting businesses to explore and test their ideas, write business plans, and launch their own businesses or achieve alternative outcomes in education, training, volunteering, or work.
You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Enterprise programme, as needed. The delivery can be a mix of online, in-centre or out in the community.
Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these businesses flourish. Funding applications? You've got it covered!
Attention to detail is your superpower, and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you shared that passion too.
This is more than just a job; it's an opportunity to change lives, including your own.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Excellent Safeguarding policies, processes and practices are central to the mission and ministry of our large diocese covering South London and East Surrey. We are seeking a highly experienced safeguarding practitioner, to lead and manage a well-respected team, and ensure that the diocese maintains the highest standards of protection for children and vulnerable adults in accordance with national policy.
Working in close collaboration with the National Safeguarding Team of the Church of England, support is provided for this role through regular professional supervision provided by the National Safeguarding Team, and encouragement for continuing professional development.
The Head of Safeguarding has operational lead authority within the diocese for the National Safeguarding Standards, leading and overseeing work in these areas, and also plays a full role as a member of the Senior Management Team, in living out our values of transparent accountability, collaborative team working, respect for all, and the effective stewardship of resources.
Main Responsibilities:
To manage the diocesan safeguarding team, offering excellent practitioner expertise and overseeing sound triage, assessment and management of casework, actively liaising with relevant agencies, such as the police, probation services, and local authorities
Leading and coordinating all aspects of safeguarding casework within the Diocese, ensuring that work is completed as required by Safeguarding Codes of Practice, House of Bishop’s Safeguarding Guidance and all other relevant statutory guidance and legal responsibilities.
Ensure that effective systems are in place for keeping all case files up to date by accurately and consistently recording actions taken on cases using the National Safeguarding Case Management System (MyConcern)
To work with the Diocesan Bishop, senior clergy, the Diocesan Secretary, and other key staff to support, develop and improve the safeguarding practice and culture across the Diocese.
Leadership, support and advice to the wider diocese including Southwark Cathedral in the development of its safeguarding arrangements, good practice, policy and training.
To ensure that allegations of abuse are appropriately managed, and to actively liaise with relevant agencies, for example, police, probation services, and local authorities, and that support is provided to survivors and victims of abuse.
Complete comprehensive risk assessments and safety plans for individuals who pose a risk in the church context
To advise the diocese on all safeguarding matters ensuring that all advice is in line with the law, government guidance and national policy and guidance from the House of Bishops.
The Ideal Candidate
The successful candidate will be able to demonstrate:
Case worker lead responsibility in cases involving the protection and safeguarding of children and / or adults (essential), with at least some of that experience gained in the statutory safeguarding agencies (desirable).
Broader leadership and management responsibility and/or influence regarding the development of good safeguarding practice and healthy safeguarding cultures.
Up-to-date knowledge of research and evidence-based practice models relevant to safeguarding.
Experience of working with victims, survivors and perpetrators of abuse.
Working with statutory and non-statutory organisations in managing safeguarding allegations and assessing risk.
You must have a relevant professional qualification or equivalent extensive experience (for example, social care or criminal justice), with current professional registration where applicable.
Experience of leadership and management, with an ability to operate at a strategic level, and influence the development of good safeguarding practice and healthy safeguarding cultures is important for this role.
Self-starter able to lead and work independently and with experience of appropriate challenge to senior colleagues.
Your experience of working with survivors of abuse will be important in ensuring that we provide appropriate support and advice for this important area of work.
The Head of Safeguarding is not required to be a practising Christian but is expected to be in sympathy with the ethos of the church and share our values.
About the Diocese
Southwark is a diverse and vibrant Diocese in so many ways, from the energy of the inner city to the beauty of the Surrey Hills. We are one of the largest Dioceses in the Church of England, serving the people of South London and East Surrey. We take joy in the distinctiveness and variety of God’s gifts and people. You will find churches that offer welcome, care and dignity in Christ’s name to their parishes; chaplains walking along side those in education, hospitals, and prison; and pioneering communities seeking to reach out and serve in new ways.
Our vision is founded on mutual commitment, speaking well of one another and walking together in the pilgrimage of faith. Supporting, encouraging, and resourcing each other in our common task, we seek to be a Diocese that is Christ centred and outward focused.
The Diocese of Southwark is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment.
This appointments is subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS (with Barred List/s) checks.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Highbury Grove Recovery House in Highbury.
Sounds great, what will I be doing?
In this role, the postholder will support individuals identified as needing early intervention or preventative mental health support by managing a caseload and delivering group activities and programmes that promote recovery and empowerment. They will clearly communicate the service's aims and pathways to ensure service users can fully participate and co-produce their support. The role involves helping clients engage effectively with external professionals and services, including mental health teams, housing providers, and job centres, while also developing peer support networks and community-based activities that align with users' goals and aspirations. Working flexibly as part of a team, the postholder will ensure service coverage and contractual obligations are met, contribute to the safety and wellbeing of all service users, and support colleagues in day-to-day operations. They will maintain high standards of administration and record-keeping, ensure confidentiality, and carry out referrals, assessments, and service reviews in a timely and effective manner. Active participation in supervision, appraisals, and ongoing development is also a key part of the role.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have hands-on experience working with individuals experiencing mental health challenges and/or dual diagnosis, with a strong understanding of relevant mental health legislation, safeguarding, and the principles of recovery-oriented practice. They will demonstrate sensitivity and respect in their approach, with the ability to communicate effectively and support individuals with dignity. The role requires sound knowledge of local mental health and wellbeing services, as well as recovery tools and case management practices, including risk assessment. The successful candidate will be confident working both independently and as part of a team, with the capability to induct and support new peer staff and volunteers. They will have experience in planning and delivering added value initiatives such as events, group activities, and placements, and will be comfortable working with statutory and community partners. Excellent communication, time management, and organisational skills are essential, along with the ability to remain dynamic and effective under pressure. Strong IT, literacy, and numeracy skills are required, including the ability to use MS Word, Outlook, and the internet to produce professional written correspondence and maintain accurate records.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking caring, reliable and responsive Relief Support Workers to join our team providing person-centred care and support to older people and adults with support needs within an Extra Care Scheme in Bromley.
Extra care housing enables older people to live as independently as possible in a friendly, inclusive and safe environment whilst receiving the care and support they need. We want our service users based in Bromley to lead active and positive lives and to be supported to enjoy physical and mental wellbeing. To achieve this we need responsible, compassionate individuals who can deliver respectful personal care and person-centred support.
You must be able to engage positively with the service users based at our Bromley Common service and their families and to build trusting relationships. Good written and verbal communication skills are essential for this role, as is the ability to provide respectful personalised care.
12 months minimum previous care experience is essential for the role of Relief Support Worker. We will appreciate your life experience, caring approach and personal qualities as well as relevant skills and experience.
This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities.
As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions. You will be paid weekly.
Vacancy Reference Number: 86526
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support




