Housing support jobs

About the role:

Our Women’s Respite is a vital service that provides safety, stability, and support for women with complex needs – from those escaping domestic abuse to those facing homelessness, mental health challenges, substance use, and trauma. 

As a Specialist Complex Needs Worker, you will play a pivotal role in transforming the lives of women who have experienced violence against women and girls (VAWG). Working within our accommodation service, you will support clients facing multiple disadvantage, ranging from complex needs to medium and lower levels of support, always tailoring your approach to each individual. This is a role where gender-informed and trauma-informed practice is at the heart of everything you do, ensuring that each client is met with understanding, dignity and a pathway towards safety and stability. You will work closely with external partners and attend multi-agency forums such as MARAC, helping to reduce harm, open up opportunities and ensure every woman feels safe enough to take their next step forward.

Your days will be as varied as they are impactful, one moment you may be facilitating a conversation to encourage engagement in training or education, the next you could be connecting someone with specialist mental health or substance use services, arranging access to primary healthcare or building confidence through meaningful activities within the hostel. Every interaction is an opportunity to empower clients to sustain their accommodation, improve wellbeing, strengthen community connections and move towards independence.

About you:

• Experience supporting women with complex needs, including those who have experienced VAWG, homelessness, mental health issues, or substance use.
• A person-centred approach, using harm minimisation and recovery principles.
• Creativity, flexibility, and resilience in engaging clients who may be hard to reach.
• Strong teamwork skills and the ability to work in a fast-paced, dynamic environment. 

*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).       

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 21st September at midnight

Interview date: Monday 29th September online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

We are recruiting for an Admissions and Assessment Coordinator to join our Specialist Family Residential Service in Sheffield. The service provides drug and alcohol recovery support for parents and their children in a residential setting.

The hours are full time, Monday to Friday 9-5, based at the Sheffield Family Residential Service, and you will be expected to take part in a on call rota to support the staff and service delivery. Flexible working can be considered.

The service is based close to Eccelsall Road/Sheffield Hallam Collegiate Campus area of Sheffield, it is easily accessible. Situated in a large Victorian Building, fully refurbished in 2022, there is free on-site parking as well and is also easily access by multiple bus routes.

The Role

We need someone who can work in a team within a residential family setting and be empowering and passionate in supporting families to make positive changes in their drug and alcohol lifestyle choices. Your role would include the following:

• To manage all enquiries and referrals made to the service, undertake comprehensive needs assessments and risk assessment for individuals.
• Liaise with Residential Manager to make placement decisions about the suitability of individuals with multiple needs.
• Welcome new residents into the service and ensure all needs of the individuals are met upon arrival.
• Be responsible for data management of referrals, assessments, ensuring all admissions are managed safely and report data in line with processes in place.
• Liaise with referrers and stakeholders to ensure promotion of new relationships and existing relationships are maintained

Whilst the service is 24/7, this role is Monday to Friday with flexible working opportunities.  

About You

• Experience of working with people and families with multiple and varying needs including addiction and have a working knowledge of residential rehabilitation and strengthening recovery capital.
• Experienced in working with multiple stakeholders and nurturing relationships, you will be able to confidently provide guidance and support to individuals, families, and stake holders in relation to accessing and developing residential rehabilitation pathways into the service.
• Experience of completing robust assessments and risk management plans.
• You will be positive, innovative, and motivational in working as part of a multi-disciplinary team also on your own initiative.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

So, if you’re seeking your next challenge as an Admissions and Assessment Coordinator, please get in touch or apply today.

Your Rewards

• Starting salary of £24,750, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £29,250
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

A rewarding role with the opportunity to help us support families on their journey to recovery and change their lives for the better.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

Interview Process

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face interview. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is a new role which will help to deliver a pilot strategy to grow long-term sustainable income by enhancing Breast Cancer Now’s on-the-ground presence locally.

Joining the relationship fundraising team and working closely with the high value partnerships team, this role is responsible for cultivating new long-term relationships and, in turn, driving fundraising income.

Uniquely, the post holder will help to implement a large-scale trial to further grow Tickled Pink, an award-winning partnership between Asda, Breast Cancer Now and CoppaFeel! which has raised over £100m. The goal is to grow both engagement and future income by directly supporting colleagues across Asda stores in their local area.

In addition, this role will establish and grow a portfolio of supporters in Bristol and the southwest by cultivating relationships with new and warm supporters including individuals, clubs, societies and local companies. It will also line manage a community fundraiser covering a patch in London and the southeast.

What’s special about this role is that you’ll be working alongside a supportive, innovative and fun team which has delivered continued growth in fundraising over the last five years.

The is the first time the charity has had a community fundraiser locally based in the southwest. It is one of five new roles being introduced as part of the pilot, and the goal is that they all become permanent. 

About you

You’re a pro at cultivating long term relationships with a variety of new supporters to generate income, and have great community fundraising experience working with individuals, local companies and clubs and societies.

You’re proactive and can work in a flexible and agile way; perhaps you’ve helped to deliver successful pilots in the past. You’re solution focused and experienced in developing and delivering ideas to grow income and engagement in the short and long term.

With great communication skills, you’re a team player and love working independently as well as part of a large team with various stakeholders.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This is a remote role, and the candidate will need to be based in Bristol or the surrounding area. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as to our offices in London and Cardiff.  

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement.  Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Thursday 11 September 2025 at 9am

Interview date

First interview Tuesday 16 September 2025

Second interview week commencing 22 September2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

We are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers).

Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?

If this sound like you, then we'd love to hear from you...

What we offer:

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.

As a Triage & Early Interventions Officer you will:

• Conduct comprehensive impact & risk assessments for clients.
• Provide tailored responses to clients' needs, including children and young people and those affected by domestic abuse, ensuring they are aware of their rights.
• Manage a caseload of clients requiring immediate & short-term interventions, developing support plans & referring to other agencies as needed.
• Maintain accurate & confidential case management records.
• Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.

These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.

Please see attached Job Description and Person Specification for further details.

About You:

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Engagement and Support Team Lead (North)

Location: North hubs (Peterborough, Huntingdon, Wisbech) with regular travel across Cambridgeshire & Peterborough

Salary: £34,000 to £38,000

Hours: Full time (35 hours per week) working predominately within our core opening hours (10am to 6pm) with some evening/saturday working on a rota.

This is an exciting opportunity to join our established 'Someone To Talk To' service in a newly created role of Team Lead to lead and oversee STTT service delivery across Centre 33 hubs in our North Locality (Peterborough/Huntingdon/Wisbech)

Team Leads will work closely with one another and Heads of Service to jointly ensure the multidisciplinary teams deliver excellent safe, impactful and responsive service to young people. Successful candidates will bring strong expertise and leadership to the Centre 33 practical and holistic support offer for young people aged 13 - 25 years and understand how this fits within the context of the wider support systems locally. They will have demonstrable experience of working within a practical support or youth work role and feel confident to support and manage colleagues delivering safe and effective work with a caseload of young people who access our drop in support and ongoing support offer. They will be responsible for providing support with case allocation, reflective practice, risk management and safeguarding. They will develop strong relationships with local organisations to ensure effective joint working and support for young people. They will retain a small caseload to support young people with more complex needs. The Team Lead will provide day to day designated safeguarding leadership across the locality team, supported by the Head of Service and Director of Service.

This role will work to Centre 33's values of being young people led, collaborative, inclusive and striving for excellence. You will also be an exemplar of our relevant polices, compliance and standards to help build a team culture.

Applications must be received by 8th September 2025

Interviews will be held week commencing 15th September

Senior Residential Support Worker
Terms: Permanent - Full Time
Salary: £26,000 - £28,000 per annum
Based: Telford

About Us

Happy Valley Residence is a newly established residential home, based on the outskirts of Telford.

Our home will support young people aged between 11-18 years and provides living accommodation for providing up to 3 service users at any one-time. Our purpose is to offer a wealth of opportunities to enjoy different experiences, develop confidence, independence and social/emotional skills.

About the Role

This role involves ensuring that all staff adhere to organisational policies while fostering a positive work environment where everyone feels motivated and valued. Reporting to the Registered Manager, you will contribute to the day-to-day running of the home, ensuring the highest quality of care for children and young people with complex trauma, and emotional and behavioural difficulties.

Happy Valley Residence is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. We will carry out pre-appointment checks including DBS and will disqualify any applicant where we consider the outcomes to be unsatisfactory. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.

Happy Valley Residence are equally committed to ensuring that no applicant will be disadvantaged or discriminated against because of their protected characteristics under the Equality Act 2010.

Application closing date: Sunday 7th September 2025
Interview date: TBC

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Individual Giving Officer (Maternity Cover)

Location: London/Hybrid

Department: Group Marketing and Communications

Contract type: Fixed Term Contract

Hours: 35 (Full time) - Part time 28 hours considered

Salary: £30,000 - £35,000 per annum depending on skills and experience

Join us as an Individual Giving Officer and help raise vital funds to support Big Issue vendors across the UK.

At Big Issue Group, we're on a mission to end poverty through innovative social enterprise. You'll know us best for our iconic magazine sold by vendors on streets nationwide – but we do so much more than that.

We create opportunities for the 14.5 million people living in relative poverty in the UK to earn, learn and thrive.

As our Individual Giving Officer, you'll be at the heart of raising unrestricted funds that directly support our work with Big Issue vendors and our broader poverty-fighting initiatives. This isn't just about fundraising – it's about connecting with people who share our vision and want to be part of the solution.

Your day-to-day will involve developing and running campaigns that recruit new supporters and keep our existing donors engaged across multiple channels. You'll get to work closely with our vendors and support teams to uncover the powerful stories that show the real impact of people's contributions – then craft these into compelling content that inspires others to get involved.

We're looking for someone who can think creatively about income generation, manage the production of supporter materials, and dive into the data to see what's working. You'll be collaborating with colleagues across the organization and working with various stakeholders to make sure our message resonates with supporters.

This role comes with ambitious growth targets, and you'll play a crucial part in helping us reach them. If you're passionate about using storytelling to drive social change and want to directly support the vendors and communities we serve, we'd love to hear from you.

We are looking for this role to ideally start early November.

Salary and Benefits offered

• Salary - £30,000 - £35,000 per annum - for full time.
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Access to Blue Light Card benefits scheme.
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

This role is based at the Big Issue Groups Head Office at Finsbury park with Hybrid Working available.

Closing date - 12th September 2025 (23:59pm) - Interviews and shortlisting may take place before the advertised closing date so please apply asap.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, the Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now the Big Issue Group consists of the Big Issue Media Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Impact Ltd.

REF-223 692

Overview

The Olive Tree Cancer Support Group (the Olive Tree), is a registered Charity, dedicated to the relief of the physical and/or emotional distress of persons with cancer and their partners, families, friends and carers, through the provision of services, operating from its support centres in Crawley and Horsham.

A Centre Manager is being sought to manage all aspects of the Horsham centre, working closely with the Crawley Centre Manager and reporting to the Board of Trustees, delivering the charity’s goals and long-term strategy. The responsibilities include staff and volunteer management and recruitment, onboarding new patients / service users, engaging with external stakeholders and all other operational and day to day financial matters, including supervision of team members responsible for fundraising activities, social media and communications. 

Salary: £31,000 to £35,000, depending on experience

Full time, Monday – Friday, flexible as required.

Location: Lavinia House, Horsham with some local travel.

Person Specification

The following specification is for the ideal candidate, but candidates that offer a significant proportion of the following requirements below will be considered.

Knowledge and Experience

· Experience of supporting vulnerable people

· Experience of planning and implementing in a service based organisation

· Knowledge of national and local cancer care, support and information, including holistic approaches

· Knowledge of good practice in user involvement

· Experience of monitoring, evaluation and continuous development of services

· Experience of team management and development of staff through personal development plans

· Experience of recruiting, retaining and working with volunteers

· Understanding of cancer and the effect it has on patients and those supporting them

· Experience of partnership working

· Experience in service promotion and marketing, including social media

· Experience in financial record keeping and processes

· Experience of successful project management

· Experience of working in a community and grant based fundraising organisation would be an advantage

Skills and abilities

· Conducting sensitive and difficult conversations with empathy, care and support

· Ability to lead, inspire and develop positive relationships across all stakeholders

· Ability to plan services across a range of hard and soft resources ensuring maximum utilisation of services.

· Developing a community experience

· Ability to work in a flexible manner outside standard working hours

· Autonomous and team working, excellent organisation and prioritisation

· Motivate self and others

· Advanced communication skills both written and oral

· Flexibility and adaptabilityFacilitation

· Networking

· IT and data management - full Microsoft 365 suite and contact management

· Ability to quality assess information sources

· Maintain confidentiality

· Confidence and ability in public speaking

· Desire for continuous personal development to develop own knowledge and skills

· Driving licence and use of a private vehicle

About the role:

This is a chance to step into a role that has the power to transform lives. At Single Homeless Project (SHP), our Health Team has expanded and strengthened over the last five years, and we are now looking for someone who can help drive its next stage of growth. Working across our hostels, TST and Housing First services, you will be at the centre of a service that brings health support directly to those who need it most, removing barriers to care and giving people the tools to take control of their own wellbeing. Leading our Specialist Health Leads, you will guide a team who are pivotal in helping clients recognise their health needs, engage with essential services and build lasting independence. Alongside this, you will forge strong working relationships with GPs, nurses, occupational health professionals and psychologists, ensuring that our clients are supported by the very best of both SHP and our external partners.

No two days will be the same. You will combine leadership with hands-on collaboration, from supporting staff development to building partnerships, to ensuring our approach is informed by robust data. Collecting, analysing and presenting this information will be key in demonstrating our impact, shaping practice and strengthening grant applications with our fundraising team. This is more than a management role – it’s an opportunity to influence the direction of an ambitious service and to see the difference your work makes every single day. Joining SHP means not only developing your own career in a growing, dynamic organisation, but also playing a vital part in changing the story for homeless Londoners, creating the chance for healthier, more independent futures.

About you:

• Demonstratable experience in people management. 
• Knowledge of health needs and systemic barriers in accessing health care those experiencing homelessness face. 
• Experience and knowledge of working with external partners and funders. 
• Demonstratable knowledge on data collection, including design, reporting and evaluating. 
• Ability to manage and organise priority tasks and timing. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

PLEASE NOTE Suitable candidates will be invited to interview as applications are received, therefore please submit your application as soon as possible. We reserve the right to close the advert once a suitable candidate is identified.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Global Advocacy Lead (Maternity Cover)

Depaul International oversees a group of leading homelessness charities working around the world to end homelessness. Depaul International is seeking a confident and strategic Global Advocacy Lead to champion our international advocacy work and strengthen the global response to homelessness.

Position: Global Advocacy Lead (Maternity Cover)
Salary: £47,000 pro rata, plus pension and benefits
Location: Hybrid, 2 Days from Home, Central London Office + Travel
Hours: Full-time (5 days), open to 4 days/part-time
Contract: Fixed-term, 12 months from October 2025
Closing Date: Friday 5th September

About the Role

This leadership role will focus on driving forward Depaul International’s global advocacy strategy during a period of maternity cover. Homelessness is a growing international challenge, yet lacks a unified global response. You will play a pivotal role in ensuring our advocacy strategy continues to progress, positioning Depaul as a trusted partner and expert voice.

Key responsibilities include:

• Leading the delivery of our global advocacy strategy in line with the Depaul Group Strategy
• Building and managing strategic relationships with international stakeholders such as the UN, EU, multilateral banks and global NGO networks
• Representing Depaul International at advocacy forums, government and global policy events
• Supporting national members to strengthen their advocacy capacity and share best practice
• Commissioning and overseeing research that underpins advocacy and policy work
• Monitoring international policy developments and influencing responses to global homelessness

About You

We are looking for a skilled leader with experience in advocacy, policy or research, ideally within an international NGO, development or humanitarian setting. You will bring:

• A strong track record of developing and implementing international advocacy strategies
• Experience influencing policy at global and regional levels
• Confidence in engaging with global institutions such as the UN, EU, World Bank, G20 or COP
• Excellent relationship-building and communication skills, able to represent Depaul International as a credible and authoritative voice
• Strong analytical, project management and strategic planning skills
• A personal commitment to Depaul’s values and mission to end homelessness

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The Depaul Group – made up internationally of seven charities and overseen by Depaul International – exists because we believe everyone deserves the dignity and security of a place to call home. We are locally governed and locally run and committed to ending homelessness and improving the lives of the people affected by it. The Depaul Group also has a key strategic relationship with the Ruff Institute of Global Homelessness (IGH) and the Famvin Homeless Alliance (FHA).

Depaul International (DPI) oversees the Group, ensuring the highest standards of service provision, governance, finance and helping develop capacity in areas including fundraising, communications and safeguarding. DPI currently consists of a team of 14.

We are currently based in seven countries across Europe and North America, (Croatia, France, Ireland, Slovakia, Ukraine, the United Kingdom and the United States of America) providing a range of urgent accommodation and services for people in great need.

The Group also has a key strategic relationship with the Ruff Institute of Global Homelessness, which focuses on ending homelessness globally by bridging research, policy, and practice and the Famvin Homeless Alliance – mobilising the Vincentian Family across the world to develop new housing and other projects. Both strategic partnerships were born out of our shared values and commitment to end homelessness and change the lives of those affected by it.

Ever since Depaul’s inception over three decades ago, our values have helped to create a unique approach to supporting people that come to us for help.

 Other roles you may have experience of could include: Head of Policy, International Advocacy Manager, Global Policy Lead, External Affairs Director, Head of Research and Policy, Advocacy and Campaigns Lead

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Please note: We do not accept applications submitted via external websites. All applications must be made directly through the University of Manchester Students’ Union website.

Our Senior Officer Development Coordinator supports the elected leaders of the biggest charity in Manchester to make impactful change for students, to develop their skills and to thrive in their roles.

The University of Manchester Students’ Union’s mission is to ensure that each student has equitable opportunities to unlock their potential. We support students to make the most of Manchester and leave university prepared and capable of shaping the world around them. We support the journeys of our 47,000 members through their time at University, providing volunteering opportunities, jobs, student group support, leadership opportunities and more. We campaign on their behalf to make student life better and have connections all the way from the Mayor’s Office to the House of Lords.

The Students’ Union is led by eight Exec Officers, directors of the organisation who are elected from the student body every year. The role of the Senior Officer Development Coordinator is to coordinate and deliver their induction package, ensuring they’re skilled up to make a difference during their time with us; to support them to develop far-reaching projects and campaigns that achieve their goals; to coordinate professional development opportunities that grow their career prospects; to support the team to work together effectively; and to ensure Officers end their time with us feeling supported and satisfied.

Job Summary

• Job title: Research Events Coordinator
• Area of work: Arts and Heritage
• Contract type: Fixed Term - Until December 2026
• Employment type: Full-time
• Location: London
• Working environment: Onsite 5 times a week
• Working hours: 35 hours per week - with occasional weekend work

Overview / Purpose

The Research Events Coordinator plays a central role in the organisation's mission to build a world-leading Research Centre. This department coordinates, generates, and champions research activity across the organisation. The Research Events Coordinator contributes the Department's central mission to advance knowledge through the conception, creation, delivery, and dissemination of the highest quality research events aimed at the widest possible public and specialist audiences, undertaken through many diverse channels and through the organisation's local, national, and international research projects and partnerships.
The role holder provides efficient and effective administration and coordination of the organisation's annual programme of research events, organised by the Research Department in collaboration with research-active staff from across the institution. In coordination with other Research Department staff, in particular the Research Centre Manager, you are responsible for the overall planning, delivery, and archiving of all research events, both in-person and hybrid. This includes (but is not limited to): research seminars, exhibition colloquia, scholarly workshops, academic conferences, annual lectures, and other internal research events. You will also support the Centre's front-of-house duties and will provide administrative support for further research activity as deemed appropriate or suitable by the Head of Research.

Key Responsibility

Support the Research Centre Manager, Senior Research Lead, and Head of Research in:
Events Administration

• Attend meetings, take and circulate notes on event planning and preparation.
• Assist the Research Centre Manager, Senior Research Lead, Head of Research, and all other event-hosting staff with: coordinating Calls for Papers; liaising with speakers and collaborators; providing administration for all aspects of events planning.
• Book travel and accommodation for external speakers (and VIP attendees); attend any related invoices and ensure prompt payment of the same.
• Book venues and prepare rooms for conferences, seminars, and all other Research Centre events, e.g. arrange furniture, set up refreshments.
• Arrange, as necessary, all IT and AV support for events, including speaker and participant digital access for online events, facilitating practice sessions, and any livestreams and recording of events.
• Work at evening events (outside office hours) at the organisation or events hosted at external locations, as required (agreed in advance).
• Provide technical support at digital events, including setting up hybrid planning meetings between internal and external colleagues.
• Coordinate with AV/Digital event recordings for archive and/or release to participants and the general public.
• Maintain the contacts/networks database as it relates to event attendees, speakers etc.

Communications and Advertising:

• Produce event copy, as required, for the website, e-newsletter for research networks, etc.
• Liaise with the Digital Team over online event pages on the website and over the booking system; monitor event bookings.
• Ensure that the web information about the Research Centre remains current; liaise with the Digital Team about web content.
• Maintain and develop the email list of subscribers to events mailings and to the newsletter.
• Co-ordinate the regular research email newsletter; liaise with content providers for the newsletter; produce event copy, as required, for e-newsletters for research networks, etc.
• Work with Digital and Creative Teams to create event templates for invitations that match the brand, the research theme and audience of the given event.
• Work to promote upcoming research events using internal and external advertising platforms, as appropriate.

Research Centre Administration:

• Provide front-of-house support to the Research Centre, as necessary.
• Attend and take and circulate notes, as required, at relevant committees/working groups for research.
• Work with Senior Research Lead and Research Centre Manager to carry out administration related to research projects, including assisting with budgets, processing invoices, securing image rights, publishing web content, liaising with external collaborators and visiting fellows, booking travel and accommodation and providing administration for all research project activities.

Key Required Skills

• Substantial experience of event management to coordinate projects and events, ideally within a large, multipart organisation.
• Ability to develop and manage detailed project timelines and workflows.
• Excellent communication skills, written and verbal.
• Excellent organisational and administrative skills with excellent attention to detail (e.g. creating travel itineraries; making bookings; taking minutes of meetings; maintaining calendars and room booking systems).
• Proven track record in numeracy and financial data-handling experience; experience maintaining and managing information on a relational database.

Key Required Attributes

• Ability to organise/prioritise complex tasks and workflows, and to meet deadlines.
• Proactive, self-motivated, and resourceful; able to take the initiative and be imaginative in problem-solving; able to understand the need to escalate an issue as situations permit.
• Ability to work collaboratively as part of a small team.
• Ability to adapt to situations as they arise and to remain flexible.
• Experience working in a visitor-facing environment, with effective communication and interpersonal skills when interacting with internal/external stakeholders; willing to be actively involved in all levels of event delivery.

Additional Considerations and Criteria

• Some evening or weekend work will be required to support Research Centre events (time off in lieu will be given).
• Occasional travel may be required.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, to be considered. This role is looking to shortlist quickly, so if you have not been contacted, please assume you have not been successful.

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At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Nights Recovery Worker to play a pivotal role in our Hestia Blackfen Recovery House in Blackfen.

Sounds great, what will I be doing?

During the night hours, a key responsibility is ensuring the overall security and safety of both the building and its service users. This involves regular health and safety checks, monitoring emergency alarm systems, CCTV surveillance, and conducting routine patrols throughout the premises. Staff are expected to co-produce risk assessments, crisis plans, and support and safety plans in collaboration with service users, their families, and professionals to reflect individual needs and circumstances. Providing person-centred support is essential, particularly during periods of crisis or mental health relapse, and includes offering intensive help around substance misuse by promoting harm reduction and safe use. Night staff also support service users in achieving outcomes related to health, economic wellbeing, personal safety, and meaningful engagement, while responding effectively to emergencies and ensuring accurate reporting. Additional duties include caretaking responsibilities such as managing housing issues, completing cleaning tasks as outlined in the rota, and conducting flat checks as necessary throughout the night to maintain a safe and supportive environment.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have demonstrable experience supporting individuals with mental health challenges and complex needs, with a strong preference for those who have worked with people experiencing substance misuse issues. They will possess a deep understanding of recovery-focused approaches and co-production, along with a solid awareness of the social and personal issues affecting this group. The role requires the ability to design and facilitate engaging activities that reduce anxiety, build self-confidence, and support clients in planning and pursuing their own recovery goals. The candidate must be highly motivated, maintaining excellent service delivery and support standards even when managing unpredictable or challenging behaviours. A thorough knowledge of relevant legislation—such as welfare reform, the Care Act, and housing pathways—is essential for supporting clients in crisis. They should be confident in engaging service users in assessments and co-producing, implementing, and reviewing support and safety plans, ensuring all documentation is accurately recorded and regularly audited. Proficiency in MS Office and other case management systems is necessary, as is an understanding of basic building safety and maintenance issues. Strong verbal and written communication skills are required, as well as the flexibility to work evenings, weekends, and bank holidays. Additionally, the candidate must be capable of handling and recording financial transactions, including petty cash, with precision and accountability.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within the residential service in West Ealing. Unfortunately this service does not have step free access.

Salary: £30,000

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota working 09:00 - 17:00, you may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.

About the role

This is a great opportunity for a Deputy Service Manager to join our team based in Ealing. You will support the Service Manager in leading a service which provides a recovery focused service to adults with long term mental health challenges. You will support the team to deliver person centred support to improve the lives of our residents, for them to gain greater independence to move onto lower support accommodation. You will do this through providing direct leadership and line management to the team so they feel empowered to perform within their roles. 

You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. Some of what the role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About you

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around mental health and can support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation. 

• Direct experience working in a Health and Social care environment or similar, ideally within mental health
• Understanding of the needs that people who suffer with their mental health have
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• IT proficiency, with the ability to navigate and learn new case management systems and other types of software
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• Passion for what we do as an organisation and alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Budget Management Experience and/or willingness to learn financial management

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

 We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Deputy Manager | West London | Ealing | Wembley  | Harrow | Mental Health | Social Interest Group | Support | Recovery | Night | Day | Shifts |