Internal communications officer jobs in Belfast
About the Department
The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.
Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.
In 2025, the department will launch three new national programmes: Flourishing Leaders, Flourishing Teachers, and Flourishing ECTs (in partnership with UCL). These programmes respond to growing demand for high-quality, values-led professional learning and represent a significant expansion of our work across the education sector.
About the role
We are seeking a Programme Officer who will support the Church of England Education Office's Professional Learning Team. The role is part of a wider team of Programme Officers who support a variety of functions across both the NPQ suite and the Flourishing programmes. Programme Officers work across different portfolios, supporting delivery through directly contracted Delivery Partners and via our National Programme delivered by the Education Office.
Working collaboratively, Programme Officers take on different areas of responsibility to ensure the consistent delivery of high-quality programmes across the country. This role offers the opportunity to develop project management and programme delivery skills in a holistic and supportive environment.
Internal-facing Support
- Maintain the integrity of data within Salesforce and other systems. Trouble-shoot errors when seen.
- Support the effective programme management, launch and delivery of NPQs and Flourishing programmes.
- Lead on administrative tasks relating to the delivery of the programmes, including participant recruitment, onboarding and ongoing participant management (e.g. processing withdrawals and deferrals, supporting participant assessments).
- Provide event administration support, including scheduling, online meeting setup, and updating learning platforms (e.g. Blackboard).
- Assist with the preparation of reports on recruitment, engagement, and quality assurance.
- Provide administrative support across delivery functions, including inbox management, form creation, and reporting.
- Support continuous improvement by collecting and organising feedback from participants, facilitators, and partners to inform programme development and enhance delivery.
- Be prepared to work flexibly across the team, supporting different areas of programme delivery as needed to respond to changing priorities and ensure smooth operation.
External-facing Support
- Provide high-quality, courteous and caring first-line support for participant and partner queries via shared inboxes.
- Support the Learning Technology team with online event administration and technical support.
- Assist applicants and sponsors with the application process and IT-related queries.
- Use data systems, to identify and support Delivery Partners who have participants who are at risk of falling behind, in order for them to take swift action to ensure support is put in place and their participants are able to catch up in a timely manner.
- Support the onboarding and coordination of Coaches and Facilitators across all programmes.
- Act as the first point of contact in online sessions, supporting facilitators to use key features of Zoom and Teams (e.g. breakout rooms) and answer queries from participants, coaches and facilitators.
- Maintain accurate records of contractual milestones and deliverables for external partners.
- Liaise with Delivery Partners to ensure timely and accurate completion of administrative tasks and meeting of their contractual milestones.
Essential
Knowledge/Experience:
- Experience working in an administrative environment, including inbox management and good skills in phone/email communication with stakeholders.
- Experience working in a pressured environment, meeting milestones and key deliverables
- Experience of working collaboratively as part of a team
- Experience in compiling data, extracting and analysing information
Skills and Abilities:
- Excellent customer service skills and ability to manage stakeholder queries.
- Proactive and able to work independently to suggest and implement solutions.
- Strong attention to detail and a sense of ownership.
- Proven communication skills, both written and verbal.
- Excellent organisational skills.
- High proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
Desirable
- Experience in finance administration and reporting.
- analytical and data-handling skills.
- Experience using survey tools (e.g. Form Assembly).
- Familiarity with Learning Management Systems (e.g. Blackboard) and CRM systems (e.g. Salesforce)
- Experience supporting professional learning or education programmes.
Circumstances
Whilst this is a remote role, the post-holder will need to travel on occasion. This could be for NSE Team Days, NSE Residential (one overnight stay in the Autumn each year), Professional Learning Team Days, other events such as the National Conference, DP Days etc. It is anticipated that there will be approximately 12 travel days per year, although this will vary.
Closing date for applications is 08 March at 23:55 pm
For an informal conversation about the role, please contact
We have no fixed days of the week for the part-time element of this role and can discuss this further during the interview process.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Individual Giving Officer
Salary: £30,255 - £37,732
Location: Remote with occasional travel to Downton / London for meetings.
Hours: Full time, 35 hours per week
Contract: Permanent position
We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community.
About the Role
As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support.
You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience.
You’ll lead on the delivery of direct mail appeals, following the process through from concept ideation to data briefing, from sourcing impactful content, managing the print process, to the final appeal landing with supporters. Importantly, the appeals will be across a variety of channels in addition to direct mail, and you’ll be at the forefront of leading post campaign reviews.
Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty.
This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.
About You
You have experience delivering direct response marketing campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement.
You’ll thrive in this role if you:
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Love building long-term supporter relationships
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Enjoy taking ownership and seeing campaigns through end to end
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Use insight and analysis to inform decisions and improve performance
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Are organised and detail-focused
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Value collaboration and shared success
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Care about delivering work that is compliant, ethical and supporter-first
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support.
Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
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Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 1st March 2026
Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.
As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you.
Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.
This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.
The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.
The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.
The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.
This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.
Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales.
Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.
You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.
Key responsibilities:
Programme delivery and coordination
- Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
- Maintain delivery plans, action logs and trackers using Asana.
- Support coordination of onboarding activities with local authorities and internal teams.
- Ensure all operational documents are version-controlled, accessible and kept up to date.
- Flag emerging issues, risks or capacity pressures early, with clear evidence.
Local authority engagement and ecosystem mapping
- Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
- Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
- Maintain accurate, up-to-date local authority profiles and ecosystem maps.
- Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).
Outreach and local marketing support
- Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
- Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
- Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
- Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.
Communities of Practice support
- Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
- Support scheduling, logistics, materials and follow-up actions.
- Capture learning, actions and insights clearly and consistently.
- Support translation of local learning into insight for programme improvement and future scale-up.
Administrative excellence and anticipation
- Deliver a consistently high standard of administration across the programme.
- Maintain clear, structured and accurate records across all systems.
- Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
- Proactively prepare information, materials and updates without needing to be prompted.
- Act as a reliable operational anchor, ensuring nothing falls through the cracks.
- Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
Data, systems and technical delivery
- Maintain accurate and timely data entry across Salesforce and related systems.
- Support data quality checks and evaluator requirements.
- Use Asana, Salesforce, Notion and Canva confidently and fluently.
- Support documentation, manualisation and knowledge management.
- Ensure systems are used consistently and to a high technical standard.
Coordination, reporting and communications
- Coordinate meetings, agendas, notes and follow-up actions.
- Support preparation of dashboards, updates and reports.
- Ensure information is shared clearly, accurately and on time.
How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026.
1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)
2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?
3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome?
4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Some tips for your application:
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Digital Transformation Lead
Reporting to: Chief Operating Officer
Employment Status: Permanent, full-time/part-time (flexible)
Location: Home-based
Salary: £45k-£55k, plus excellent benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners.
You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects.
Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by:
- Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services.
- Extending our inhouse digital capability to support continuous delivery.
Key accountabilities
- Lead the refinement and implementation of the charity’s digital strategy.
- Lead a project team to successfully deliver change in line with the agreed project timeline.
- Manage the governance and assurance framework for delivering our website and CRM digital transformation programme.
- Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
- Promote digitalfirst principles and best practice, and raise awareness of our work.
- Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring.
- Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work.
- Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards.
- Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards.
- Manage our external digital and IT partners, including contracts and performance monitoring.
Essential criteria
- A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack.
- Experience in successfully delivering digital change projects.
- Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply.
- Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences.
- Experience working at a senior level to deliver change or implement strategy.
- Ability to work under pressure and respond quickly to changing circumstances and tight timelines.
Desirable criteria
- Experience of working in an organisation that uses agile development methodologies.
- A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
This is a senior communications and public affairs role at The British Institute of Human Rights (BIHR) at a pivotal moment for human rights in the UK. You will help shape public and political narratives about the Human Rights Act, amplify lived experience, and ensure BIHR’s expertise cuts through in national debates.
You will lead BIHR’s external communications - including media, digital content, and website oversight – and support evidence‑informed policy positioning and parliamentary engagement. Working closely with colleagues across the charity, you’ll transform insights from our programmes into powerful, accessible messaging and high‑impact advocacy.
This is a fantastic opportunity to join a small but mighty team known for its expertise, credibility, and influence on human rights in everyday systems.
Please note this is not an entry‑level role.
Key Responsibilities
Please refer to the Application Pack for the full details, but below is a summary.
Communications
- Lead BIHR’s external communications strategy to ensure consistent, accessible, rights‑based messaging.
- Draft proactive and reactive press releases and media statements.
- Secure media opportunities highlighting BIHR’s work and the role of the HRA/ECHR.
- Manage the consistency and quality of website content.
- Create engaging digital content that translates complex human rights issues into clear, plain language.
- Maintain a content calendar aligned with key parliamentary, policy, and public affairs milestones.
- Track and analyse engagement data to inform strategy.
Policy Evidence, Analysis & Positioning
- Conduct policy research grounded in the HRA/ECHR framework.
- Translate lived and practitioner experience into evidence‑informed policy positions and recommendations.
- Draft high‑quality briefings, consultation responses, reports, and messaging documents.
- Horizon‑scan for risks and opportunities to protect and advance human rights.
- Maintain BIHR’s internal knowledge base on HRA/ECHR and priority policy areas.
Government & Parliamentary Engagement
- Monitor UK parliamentary activity and analyse implications for the HRA/ECHR and BIHR’s work.
- Build relationships with parliamentarians, government officials, and parliamentary offices.
- Support targeted advocacy to defend the HRA/ECHR and promote rights‑respecting law and policy.
- Represent BIHR at political and policy meetings and events.
- Ensure monitoring, evaluation, and reporting of public affairs activity.
Stakeholder Engagement & Representation
- Build and sustain partnerships with NGOs, academics, policymakers, legal professionals, civil servants, and parliamentarians.
- Represent BIHR externally and engage in sector networks.
- Communicate BIHR’s policy positions and resources clearly and effectively.
- Identify opportunities for collaboration and influence.
Other organisational requirements
- Work collaboratively as part of a small team.
- Support organisational processes and continuous improvement.
- Undertake other duties as required.
Who the Role Is Suitable For
This role is ideal for someone who brings strong communications skills, policy and advocacy experience, and a commitment to human rights as practical tools for change.
You’ll thrive if you:
- Can translate complex law and policy into accessible, compelling communications.
- Have experience engaging with parliamentarians, officials, and senior stakeholders.
- Are confident in human rights frameworks, particularly the HRA.
- Enjoy working in a small, collaborative team.
- Can manage competing priorities in a fast‑moving, politically sensitive environment.
- Live within approximately one hour of London, as regular Westminster/Whitehall meetings are expected.
Please refer to the Application Pack for a detailed Person Specification.
Applying for the role
Please click on the 'Redirect to recruiter' button (above or below) to:
- Get more information about the role, how to apply, and the selection and interview process/timing.
- Download an Application Pack and Application form (and an optional Equality & Diversity Form).
Please also note that:
- Completed application forms must be received by 10am on Wednesday 11 March 2026; we regret that late applications will not be considered.
- You should not submit a CV and cover letter instead of using the application form; such applications will also not be considered.
Thank you for your interest, and we look forward to receiving your application form.
BIHR's mission is to champion the Human Rights Act as a practical tool for everyday justice.
The client requests no contact from agencies or media sales.
Communications Officer - Lost Woods of the Low Weald and Downs
The Communications Officer has a key role to play in planning and delivering communications for the Lost Woods of the Low Weald and Downs project. The Communications Officer will create and deliver the annual communications plan, working closely with partners to promote activities and events, write, edit, co-ordinate and publish content across various channels, including the website, social media, press, and print and online marketing materials. They will work with external suppliers to build and launch a new website, and plan and implement communications and marketing campaigns, while progressively improving organisational understanding of what works for different audiences. They will also look to maximise opportunities to promote NLHF’s funding and the support from National Lottery players.
The Role:
• Field enquiries from all stakeholders including journalists, politicians, partners and the general public including management of the Lost Woods email inbox.
• Create and distribute press releases and statements as needed.
• Work with partners to plan, create, manage and update communications channels including website, social media accounts, email, press etc.
• Plan and create multi-media communications materials and campaigns including films to support projects.
• Working with partners and designers, produce, edit and distribute updates and materials for external and internal audiences.
• Provide communications support for project partners and campaigns.
• Work with partners to promote and showcase project activities and events.
• Provide creative, editorial and operational support for communications projects and report on progress.
• Ensure National Lottery Heritage Fund /National Lottery Player support is promoted through project communications and report on results.
• Ensure consistent branding is used by all partners.
• Work with partners to develop positive relationships to successfully manage project-wide communications.
• Act as a brand champion for Lost Woods amongst internal and external stakeholders and partners.
• Support with project legacy opportunities, resources and distribution of assets.
The Candidate:
• Excellent digital skills, including managing social media and website pages and experience of content management systems.
• Proven ability to plan, write and edit copy for different audiences.
• Experience working with external suppliers such as designers, film makers and web developers.
• Able to work remotely, independently and as part of a geographically dispersed team.
• Able to work collaboratively across multiple internal and external teams.
• Experience working on previous partnership projects.
• Experience of handling media enquiries and generating regional press coverage.
• Strong organisational and administrative skills including excellent attention to detail and effective time management.
• Excellent proof reading, copywriting and editing skills.
• Strong interpersonal skills and ability to work with different teams and external stakeholders.
• Demonstrable experience of managing a diverse workload; being able to prioritise tasks and work under pressure.
• Experience working in the not-for-profit and/or environment/conservation/heritage sectors.
• Live within the Lost Woods project area or nearby in Sussex.
• A full driving licence and ability to undertake travel across the project area to undertake site visits and meetings.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
First Stage Interviews will be held on 13/3/26 via Microsoft Teams.
The client requests no contact from agencies or media sales.
The Food Ethics Council's mission is to put people, animals and planet at the heart of every food decision. We're looking for a part-time Communications lead to take the lead on designing and delivering communications that support us to engage with our key audiences and tell strong authentic stories about the work we do in the food system.
Duties: include supporting the Executive Director in developing and delivering the communications strategy, providing strategic input on framing and language of our work, using social media to develop communities of interest, website management, designing social media assets, liaising with comms teams in organisations we partner with, writing and coordinating blogs and/ or video content. See job description for list of main duties.
Employee benefits: We offer flexible working. We will pay a pension contribution of 4% of your basic pay per month (minimum employee contributions required in line with pensions law, unless you choose to opt out). Annual leave - 25 days per year + public holidays FTE
#Communications Lead #Flexible Working #Remote Working #Engagement #Storytelling #Digital
Our mission is to put people, animals and the planet at the heart of every food decision


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Communications
Location: Home-based in the UK, within 90 minutes travel of Central London, with national and international travel
Contract: 2 years, part-time (3 days per week)
Reporting to: Director of Operations and Finance
Salary: £65,000 per annum (pro‑rated for 21 hours per week)
Additional benefits: 25 days annual leave pro-rated plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
About WeProtect Global Alliance
Who we are
WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.
Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.
WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.
Our vision
A digital world free of child sexual exploitation and abuse
Our mission
To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.
What we do
We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.
Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.
With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.
Together, we’re creating lasting impact and building a future where every child is safe online.
More information on who we are and what we do can be found on our website.
Job description
Key responsibilities
Strategic communications leadership
· Acting as the brand guardian, oversee the development, implementation and evaluation of high-quality strategic communications, branding and media strategies aligned with WeProtect Global Alliance’s organisational objectives.
· Embed a global communications lens across the Alliance’s work, proactively identifying opportunities to amplify impact and reach priority audiences.
· Provide expert advice on positioning, proactive and reactive communications, and reputational management to shape the Alliance’s approach.
· Ensure communications is embedded in actions plans and lead on monitoring, evaluation and insight.
External communications & media
· Ensure strong visibility and consistent branding across all communications channels, reinforcing WeProtect Global Alliance’s role as a leading global voice on online child sexual exploitation and abuse.
· Increasing WeProtect Global Alliance’s visibility in regions and sectors, increasing global brand recognition and audiences across digital channels.
· Lead media engagement to achieve national and international coverage, including oversight of press materials, high-impact communications outputs, high profile event speeches and statements.
· Oversee the development and delivery of high-quality content across the website, social media and other digital platforms including hands on support as required.
Member engagement & participation
· Oversee communications functions, including engagement strategies, communications channels and digital platforms.
· Work with the Head of Members to ensure communications with members to inspire, encourage and facilitate active participation in the Alliance and enable them to share learning, tell their stories and collaborate effectively.
Organisational strengthening & risk management
· Provide strategic communications and engagement support to cross-team projects, events and public-facing activity.
· Manage organisational risk related to communications and engagement, including oversight of crisis communications planning.
· Ensure compliance with communications-related obligations, including copyright, licensing and data protection requirements.
Senior management responsibilities
· Line-manage and support staff and consultants as required, fostering high performance, wellbeing and professional development.
· Act as a budget holder, ensuring compliance with organisational financial policies and delegated authorities.
· Represent WeProtect Global Alliance externally at meetings, events, forums and conferences as appropriate.
· Contribute to the development of funding proposals, donor communications and reporting, working collaboratively with colleagues.
Expectations
Senior Management Team (SMT)
As a member of SMT, you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we implement the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.
Cross-Functional Operational Collaboration
Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.
Building an inclusive culture
Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.
Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.
Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.
Other
· To attend and contribute to meetings, training and other events as required.
· To actively participate in our supervision and appraisal process.
· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.
· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.
· To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
· To use WeProtect Global Alliance resources responsibly.
As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.
Person specification
Essential criteria
Experience
· Extensive professional experience in a comparable senior-level communications, engagement or leadership role.
· Demonstrated success leading strategic communication functions.
· Proven experience managing staff and supporting high-performing teams.
· Significant experience in project and budget management.
Skills
· Expert written and verbal communication skills, including the ability to simplify complex issues and convey powerful messages to decision-makers.
· Strong strategic thinking, problem-solving and decision-making capability.
· Excellent organisational and project management skills.
Knowledge
· Strong understanding of strategic communications, media relations and reputation management.
· Very good knowledge of website and backend management.
· Understanding of data protection, copyright and information governance in a communications context.
Other
· Right to work in the UK.
· Willingness and ability to travel nationally and internationally.
· Commitment to equity, diversity and inclusion.
Desirable criteria
· Experience working for or with a membership organisation.
· Knowledge of child rights, child protection, online harms or related policy areas.
· Experience managing geographically dispersed or remote teams.
· Fluency in languages other than English.
Diversity, inclusion and equity
We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian and other ethnic minorities, disabled people and LGBTQ+ individuals.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
Empowerment – collaboration, innovation, challenge
Accountability – responsibility, delivery, safeguarding
Respect – honesty, feedback, inclusion
Applicants should provide an up-to-date CV as well as a covering letter of no more than two pages setting out why you want to work for WeProtect Global Alliance and summarising how you meet the person specification.
WeProtect Global Alliance is driven by a single mission: to protect children from the pervasive dangers of sexual exploitation and abuse online.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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About Metabolic Support
Metabolic Support is the UK umbrella patient organisation for people affected by Inherited Metabolic Disorders (IMDs) – rare, lifelong genetic conditions affecting around 40,000 people in the UK and over 1.4 million worldwide. Since 1981, we have been at the forefront of rare disease advocacy, research, newborn screening and community support, empowering people with IMDs to live well.
About the Role
This is a senior, strategic and hands-on role leading our fundraising and communications activity. You will drive sustainable income growth, raise our profile nationally and internationally, and tell our community’s stories with clarity, compassion and impact.
Working closely with the Chief Executive, you will shape and deliver an ambitious fundraising strategy, develop diverse income streams, and build strong relationships with trusts, foundations, corporates, major donors and supporters. You will also lead our communications and brand, ensuring consistent, high-quality messaging across all channels.
As part of a small, agile team, this role suits a confident self-starter with emotional intelligence, strong leadership skills and a passion for making a tangible difference in rare disease.
Key Responsibilities
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Lead and deliver an integrated fundraising and communications strategy
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Grow income across trusts & foundations, corporate partnerships, individual giving, major donors, community and events
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Act as an external ambassador for Metabolic Support
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Oversee communications, marketing, social media and brand development
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Manage donor relationships, stewardship and CRM (Nutshell)
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Provide fundraising forecasts, reports and budgets to the Board
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Ensure compliance with GDPR and fundraising regulations
About You
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Proven experience in fundraising, communications or income generation
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Strong track record in at least one key fundraising area (e.g. trusts, corporates, major donors)
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Excellent written and verbal communication skills
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Confident relationship-builder and storyteller
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Highly organised, proactive and comfortable working autonomously
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Strong alignment with Metabolic Support’s mission and values
Other Information
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UK-based with eligibility to work in the UK
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Willingness to travel and work occasional evenings/weekends
The client requests no contact from agencies or media sales.
White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.
This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.
Location: This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. This post requires travel to attend events and meetings throughout England and Wales.
You will work closely with the Campaigns and Policy Manager, take ownership of projects and work collaboratively with internal teams and external stakeholders, from Parliamentarians to Ambassadors and Champions, our grassroots changemakers. You will help shape and implement impactful campaigns that align with our strategic aims, engage men and boys as allies, and drive forward our ambition to transform the cultures that underpin gender-based violence and will be helping to deliver our flagship campaign White Ribbon Day and the following 16 days of activism.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
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At Bipolar UK, our mission is simple yet life‑changing: to empower everyone affected by bipolar to live well and thrive.
We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well.
About Bipolar UK
We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness‑raising campaigns, we reach tens of thousands of people each year.
Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast‑growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience.
Job Summary
The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK’s high‑value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity’s long‑term needs.
Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us.
A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision‑makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity.
You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed.
This is a home‑based position with travel required for meetings and events across the UK. Some evening or weekend work may be required.
Key Responsibilities
1. Growing Corporate and Strategic Partnerships
- Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects.
- Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause‑related marketing.
- Create compelling propositions tailored to corporate audiences.
- Lead and support pitches to secure long‑term, strategic and income‑generating partnerships.
- Collaborate with internal teams (e.g. Services, Communications) to co‑design new partnership concepts, projects or services that align with charity priorities.
- Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined.
- Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline.
2. Strengthening High‑Value Donor & Partner Stewardship
- Deliver excellent relationship management to major donors, corporate partners and strategic allies.
- Provide regular updates on impact and organisational achievements to deepen engagement.
- Organise meetings, briefings, events and engagement opportunities to showcase our work.
- Maintain accurate and comprehensive records of all interactions on Salesforce.
- Create tailored materials, proposals and events to support ongoing partnership activity.
- Represent Bipolar UK through presentations at corporate and partner events.
- Track performance and impact of partnerships, supporting continuous improvement.
3. Supporting Wider Fundraising
- Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams.
- Provide hands‑on support for individual giving campaigns, events and community fundraising when needed.
- Contribute to team planning, cross‑team projects, and organisational initiatives.
Strengths
You will thrive in this role if:
- You are an exceptional relationship‑builder with the confidence to engage senior stakeholders and corporate leaders.
- You bring creativity, energy and ambition to developing powerful partnership ideas.
- You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches.
- You are a proficient user of professional social media platforms such as LinkedIn to support your work.
- You are an engaging public speaker, confident at events, in meetings and online.
- You are methodical, analytical and data‑driven, with strong record‑keeping and reporting discipline.
- You are adaptable, organised and calm under pressure - thriving in a small, fast‑paced organisation.
- You enjoy autonomy, value professional development, and proactively shape your own work.
- You are reliable, detail‑focused, deadline‑driven and comfortable working remotely with minimal supervision.
- You have a keen understanding of the charitable sector in the UK.
Skills and Experience
Essential:
- Minimum 2 years’ experience in major donor fundraising, corporate fundraising or partnership development.
- Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships.
- Experience working to, and achieving, income targets.
- Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms.
- Excellent written and verbal communication skills, with experience delivering pitches and proposals.
- Excellent project and time‑management skills.
- Understanding of ethical fundraising and GDPR compliance.
- Experience using Salesforce or a similar CRM.
- Confident user of Microsoft Office and quick to adopt new technologies.
Desirable:
- Experience within a mental health or health‑related charity.
- Understanding of bipolar gained through lived experience or supporting a friend or family member.
Other Information
The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder.
The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice.
How to Apply
To apply, please submit your application by 5pm 20th February through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early.
Your covering letter (max two A4 pages) should outline:
- how your experience matches the person specification
- what you would bring to the role
- why you want to work for Bipolar UK
Interviews will be held w/c 2nd March, either online or in person.
Please note the final appointment is subject to satisfactory references and an enhanced DBS check.
Good luck and thank you for your interest in supporting Bipolar UK’s vital work.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
PMRGCAuk is a small national charity dedicated to supporting people affected by polymyalgia rheumatica (PMR) and giant cell arteritis (GCA). We have a big impact, supporting patients with our small staff team and with the help of a proactive team of volunteers and working closely with leading rheumatologists and researchers to improve diagnosis and treatment of these conditions. As we continue to grow, we are looking for a passionate and dynamic Fundraising Officer.
Key focus of the role
This is a newly created role designed to develop and support our fundraising activities, particularly in the areas of legacy fundraising and grants and trusts, as well as increasing our membership, working alongside our small team. We are a small charity with big ambitions and this role is designed to help us grow and become sustainable in the future.
Key Responsibilities
Legacies:
· To develop a comprehensive legacy fundraising strategy and workflow, in collaboration with the Director and the Fundraising Committee.
· To work with colleagues to raise the profile of legacy fundraising, including production of materials, social media content, website development, etc.
· Work across the charity to ensure legacies are integrated across relevant channels to reach key audiences
· Build a portfolio of case studies in conjunction with the Deputy Director to showcase how legacy giving has impacted the community
Trust and Grants
· Identify and research a pipeline of potential Trust and Grant funders to secure financial support for the charity
· Work with the Director, trustees and other colleagues to develop fundraising applications for new and existing projects
· Develop compelling funding applications with service-user insight to Trust and Grant funders
· Manage and track existing funding received and complete appropriate reporting protocols to the relevant funders
· Produce timely and engaging project reports to inspire future funders and clearly measure impact of any funding received.
Membership
· To develop a strategy to increase membership, including professional membership
· To increase membership, including professional membership in conjunction with the wider PMRGCA team of staff and volunteers
General
· To lead on the development and establishment of a ‘shop’ on our website to generate additional funds.
· Support with other fundraising initiatives within the organisation, for example, Marathon in a Month, Big Give.
· Achieve agreed income targets, with a focus on securing funding from Trusts and Grants, as well as an increase in legacy donations and increased membership
Who We're Looking For:
- A proactive self-starter with experience of legacy and trusts and grants fundraising
- Someone with experience of working in a small voluntary organisation who recognises the needs to be flexible and adaptable
- Someone with knowledge of the UK voluntary sector and a passion for improving health outcomes.
- A strong communicator with excellent writing, project management, and financial skills.
- Someone who is confident with IT systems
Part time – 22.5 hours per week (equivalent to 3 days)
Salary range £27,000-£30,000 FTE (pro-rata 0.6 £16,200- £18,000)
Fixed term contract – 2 years
Location: Home based with occasional travel to meetings in London
This is a fixed-term contract for a period of two years. The fixed-term nature of the post reflects the charity’s current operational and financial planning cycle. Any extension beyond this date will be at the charity’s discretion based on organisational need and affordability.
Closing date: 5th March 2026
Please apply by sending a copy of your CV and a cover letter (no more than 2 sides) outlining why you feel you would be the perfect fit for this role and what you could bring to the organization.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As education quality assurance service officer, you will be responsible for the day-to-day administration, coordination, and continuous improvement of World Physiotherapy’s education quality assurance services, including programme accreditation and CPD recognition.
You will be one of the key points of contact for World Physiotherapy education quality assurance services including physiotherapist entry level programme accreditation and continuing professional development (CPD) recognition. The position is instrumental in assisting the smooth running of World Physiotherapy education quality assurance services and supporting the work of the Head of membership, education and development, and other staff working on the education portfolio.
You will use your experience, initiative, confidence, project and organisational skills to support effective implementation of the education quality assurance services. You will support and coordinate activities and administrative tasks for the full review cycle. These include managing inquiries, processing applications, distributing materials to reviewers, organising site visits, supporting the review and reporting process, preparing documentation for committee approval, and communication with applicants about the results of the review. This will require close liaison with staff, member organisations, reviewers, board/committee members, and external stakeholders.
You will enjoy working for a growing, values-driven organisation where you can use your skills to support both day‑to‑day operations and strategic projects working at all levels in the organisation and with key stakeholders.
You thrive in a dynamic, international team where you can implement systems and processes that support effective and efficient operations, and you are confident bringing forward ideas to strengthen the service. We undertake a range of educational and quality assurance activities, and we are looking for someone who is very familiar and confident with Microsoft 365, Salesforce, and Zoom meetings.
Duties and key responsibilities
Education quality assurance service administration
- Act as a primary point of contact for all inquiries related to education quality assurance services including physiotherapist entry level programme accreditation and CPD recognition services.
- Manage the full application process, including intake, tracking, communication with applicants, assigning reviewers, and ensuring all required documentation is complete.
- Manage the annual reporting process
- Coordinate the distribution of applications and supporting materials to reviewers, ensuring timelines and procedures are followed.
- Organise and support site visits, including scheduling, logistics, documentation, and communication with applicants and reviewers.
- Support reviewers throughout the evaluation process, including preparing materials, responding to questions, and ensuring adherence to governance requirements.
- Provide administrative support to reviewers in preparation of documentation for internal and committee consideration.
- Organise accreditation committee meetings.
- Prepare materials for committee approval and minutes of the committee meetings, ensuring accuracy, completeness, and adherence to organisational standards.
- Communicate to applicants the final outcome of the quality assurance process and issue certificates
- Maintain accurate records, files, and data related to all quality assurance activities.
- Work with Head of membership, education and development to carry out activity analysis and assess ways to improve and scale up quality assurance services.
- Contribute to continuous improvement of quality assurance processes, tools, and resources.
- Support recruitment and training of reviewers
Operational support
Manage the accreditation application and review process in the CRM (Salesforce) and CPD recognition in CEU Locker (platform currently used for the service).
Manage the data base of reviewers (eg declaration of interest, updated contact information).
Provide technical and logistical support across all education quality assurance operations for any physical or digital meetings.
Work with relevant staff to ensure that activities are set up on Teamwork® or other project management software and support their ongoing management.
Support communications activities:
- ensuring that lists of accredited programmes and approved CPD are up to date
- providing information to promote uptake of quality assurance services
- editing and formatting education quality assurance documents for house style
Liaise with different stakeholders including member organisations, regions, specialty groups and networks if necessary and as required by the Head of membership, education and development and other staff.
Maintain office systems and procedures, including data management and reporting.
Promote the image of World Physiotherapy in all activities and contribute to the overall development of the organisation undertaking any reasonable duties, as required and agreed, to support the work of World Physiotherapy.
Person specification
The education quality assurance service officer must have experience in supporting quality assurance management and administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.
It is expected that the individual will have a relevant degree, or equivalent professional experience in quality assurance, education administration, project coordination, or related field. Experience of working with senior staff, academics and boards/committees is essential. Experience working with reviewers, review boards or academic/quality assurance processes is an asset.
The individual must have a legal right to work in the UK.
Attributes
The position requires:
- advanced computer literacy skills and competency with Salesforce, Word, Excel, Outlook PowerPoint, SharePoint, and Zoom
- strong communication skills in a cross-cultural/professional environment
- the ability to manage multiple tasks and deadlines with attention to detail
- the initiative to identify new ways in which the skills of the Education quality assurance officer can bring added value and efficiency to the organisation
- cultural awareness and sensitivity
- proficiency with digital workflow tools and document management systems
- tact and discretion for dealing with confidential information
It is expected that the person appointed will have:
- a minimum of 3 years in a relevant work environment
- demonstrable ability to organise and prioritise own workload effectively
- meeting and travel planning experience
- experience with Salesforce
- experience gained working remotely with small teams and individuals across time zones internationally
It is expected that the person appointed will be:
- personable and approachable
- efficient and well organised
- diplomatic
- collaborative and team orientated
- culturally aware and sensitive to diverse needs
It would be helpful if the person appointed had:
- understanding of the physiotherapy profession
- ability to speak French or Spanish or another language
Only candidates invited for interview will be contacted
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
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This is a full-time Chief Exec role offering an exciting time to join an organisation making
a huge impact with minimal resources. As the Organisation enters its tenth year,
regrettably the need for this work has never been greater and in addition to enhancing
existing projects, we plan to grow our Dignity Centre locations as well as expand our
outreach and impact in the coming two to five years. As a small charity, the role is
incredibly varied as well as hands-on. While there is no physical back office, meaning
the role is mostly from home/remote, the CEO spends sustained periods of time in our
projects in Nicosia, Cyprus and Bournemouth, UK as well as any new or potential
project sites in the UK and abroad. A typical day could include troubleshooting and
managing maintenance problems at distance for our projects in Nicosia and
Bournemouth, preparing and delivering interviews and presentations to the media or for
donors, calling volunteers to prepare them for collaborating with us and collating
indicator data for impact reports.
The client requests no contact from agencies or media sales.