Jobs in Bromsgrove

About This Job

Are you passionate about shaping modern digital platforms and delivering secure and reliable services at scale? As the M365 Engineering Lead within Cadet Digital Services, you will play a central role in designing, developing and improving the CadetNET Microsoft 365 environment that supports tens of thousands of cadets and volunteers across the United Kingdom.

You will lead the M365 Squad and guide the technical direction of the CadetNET platform, ensuring it remains secure, governed correctly and aligned with Defence and public sector standards. You will work closely with the Product Owner to plan roadmaps, manage migration activity and support the onboarding of multiple cadet organisations into a single shared platform.

In this role you will oversee identity, security, compliance, collaboration tools and core platform services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID and Intune. You will shape architectural decisions, set engineering standards and provide day to day leadership to engineers and administrators who maintain the tenancy.

If you enjoy leading technical teams, solving complex challenges and delivering a robust cloud platform that enables real collaboration, this role offers an exciting opportunity to influence the future of digital services across the Cadet Forces.

Responsibilities

· Lead the technical delivery of the CadetNET Microsoft 365 tenancy across its full lifecycle.

· Develop the CadetNET platform strategy in line with CDS product strategy.

· Provide day-to-day leadership for the M365 Squad, setting priorities.

· Oversee the architecture of the CadetNET tenancy, including identity, security, networking, governance, and compliance.

· Work closely with the Product Owner to shape roadmaps, migration plans, and phased onboarding of cadet forces and user cohorts.

· Lead technical decision-making on tenant configuration, identity models, device management, security tooling, and information protection.

· Ensure compliance with MOD standards for security, accreditation, data protection, and Secure by Design.

· Establish and maintain platform standards for configuration, automation, documentation, and operational support.

· Oversee tenant configuration, user onboarding, domain management, and service configuration for Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID, and Intune.

· Represent the M365 platform in wider CDS technical, security, and architecture forums.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

• Flexible working arrangements (you agree a working pattern with your line manager).
• Personal Accident Insurance, including loss of earnings cover and death benefit.
• 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
• A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
• Good leave allowances (which are offered pro-rata for part time staff):
  • 20 days annual leave plus Bank Holidays.
  • Additional privilege leave, on set days each year, such as between Christmas and New Year.
  • An additional five days of volunteering leave.
• Support for qualifications and personal development.
• Employee Assistance Programme.
• Season ticket loan.
• Railcard (if you are eligible)
• A caring and supportive team environment.

 

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Friday 20th March 2026.

Interviews will be held in person during the week commencing Monday 13th April 2026.

 

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Team:  Brand & Marketing 

Location: Homebased with occasional travel

Work pattern: 32 hours per week, Monday to Friday 

Salary: Up to £32,060.01 per annum (Pro rata of £35,065.63) 

Contract: Fixed term contract until 31st December 2026 

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our National Email Marketing Officer: 

• The National Email Marketing Officer at Cats Protection will work within an enthusiastic and friendly team to deliver the charity’s email programme. The role includes full responsibility for managing the Cats Protection email platform (currently DotDigital), overseeing campaigns from planning and creation through to delivery and evaluation. 

• As a key member of the team, the Officer will help maximise engagement with new and existing supporters and contribute to sustainable income growth by producing informative and compelling email communications aligned with Cats Protection’s strategic objectives. 

About the Brand & Marketing team:

• Cats Protection’s Brand and Marketing team, based in the Marketing and Income Generation Directorate, looks after email marketing, Brand, Design, Editorial, Campaigns, Digital Marketing, Celebrity & Influencer relationships and Digital Fundraising.

• Small but busy, the Email Marketing team produces insightful email marketing campaigns for the charity. We work hard at building an engaged community of cat lovers online so that we can promote better feline welfare, raise funds and create a better world for cats. You’ll be creating, approving and advising on email content and will also get involved in national campaigns, vital infrastructure workstreams and more, all while working closely with teams from across the organisation. 

What we are looking for in our National Email Marketing Officer:

• Proven experience of digital marketing, ideally working with external agencies within the third sector 

• Specialist knowledge of email marketing, including automation 

• Proven track record of achieving digital marketing growth against agreed targets 

• An understanding of the principles of Data Protection 

• Broad-based fundraising experience 

• Experience of implementing supporter segmentation processes for email marketing purposes 

• Experience of working with the DotDigital email platform 

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service. 

• Salary Finance, which empowers you to take control of your financial wellbeing. 

• and much more, which you can learn about  

Interested? Here’s how to apply: 

Application closing date: Sunday 8th March 2026 

Virtual interview date:  Wednesday 18th March

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Supporter Engagement Executive

CONTRACT: Permanent, Full Time (35 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Income Generation and Engagement

LOCATION: Based at RLSS UK Head Office, Worcester
 (minimum 3-days per week at Head Office)  

REPORTS TO: Director of Income Generation and Engagement  

SALARY: £27,308.00 (Grade E)  

ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.

JOB PURPOSE
The Supporter Engagement Executive will act as a central point of contact for all RLSS UK supporters across every fundraising income stream, ensuring they receive a warm, knowledgeable and professional experience whether they’re looking to find out more about RLSS UK, taking part in an activity, or choosing to donate.

You will play a key role in championing our supporters, helping us understand their needs and continuously improve their experience. By gathering feedback, spotting themes and sharing insights with the wider team, you’ll highlight opportunities and challenges that help shape how we engage with supporters in the future.

 

KEY TASKS AND RESPONSIBILITIES

• Deliver excellent supporter care, including responding to email, post and telephone enquiries, issuing receipts, and carrying out donor follow‑up.
• Provide warm and consistent stewardship to donors, including personalised contact such as telephone calls, letters, handwritten cards and emails.
• Be the first point of contact for community groups, schools and clubs, offering guidance, support and fundraising materials.
• Support recruitment and stewardship of challenge event participants, ensuring they feel informed, motivated and appreciated.
• Support community fundraisers throughout their activity, providing resources, stewardship and encouragement. 
• Record and track community fundraising activity within the CRM.
• Support the development and delivery of supporter journeys, helping ensure communications and touchpoints are timely and engaging.
• Manage stock of supporter materials, including running vests, swim caps, donation buckets and collection tins, ensuring timely fulfilment of requests.
• Assist with the implementation of the new CRM system, including accurate data entry and supporting the wider team during the transition.
• Maintain CRM data to a high standard, including running reports, tagging, updating preferences and ensuring excellent data governance.
• Accurately record donations and supporter correspondence within the CRM system.
•  Provide administrative support to the Income Generation team, assisting with general tasks and contributing to the smooth running of fundraising activity.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
  
   

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

 

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Experience of building positive relationships with customers, supporters or donors.
• Excellent written and verbal communication skills, with a polite, confident and professional manner.
• Strong organisational skills with excellent attention to detail.
• Competent IT skills, including confident use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems quickly.
• Experience using CRM systems and/or working with customer or supporter data.
• Previous experience in customer service and administration, ideally in a busy environment.
• Ability to manage multiple tasks and priorities in a fast‑paced setting.
• A proactive, enthusiastic approach, with a willingness to take on a variety of duties.
• Ability to work both independently and collaboratively as part of a team.
• Understanding of GDPR and data protection principles, especially in relation to handling supporter information.
• Awareness of the Fundraising Regulator’s Code of Fundraising Practice, or willingness to learn and work in accordance with it.

 

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Experience working or volunteering in a charity or fundraising environment.
• Experience engaging with community groups, schools or volunteers.
• Experience of applying data protection principles in a previous role.
• Experience of working in line with charity sector standards or compliance frameworks.
• Understanding of supporter stewardship or supporter journeys.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team

Closing Date – 5.00pm, Wednesday 4th March 2026

Interview Date – Thursday 12th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

About the role

Our Mentoring Service Coordinator plays a central role in ensuring that our mentoring support for serving personnel, veterans and families runs smoothly, safely and effectively every day.

This is a key operational position at the heart of our mentoring pathway — the first point of contact for enquiries, a reliable source for guiding cases through the system, and the person ensuring that quality, consistency and safeguarding remain at the forefront of everything we do.

This role is vital in coordinating the entire volunteer journey – from recruitment and onboarding through to training, compliance and offboarding – ensuring every mentor enjoys a positive, well‑supported and consistent experience throughout their time with the service.

You will act on behalf of the Service Manager in day‑to‑day operations and during periods of absence, ensuring continuity and confidence across the service.

About the Team

You will be joining a small, well‑established, and dedicated team covering the whole of the UK. With regular team meetings and a range of communication channels, you will receive ongoing support, training, and mentoring. Although we operate remotely, we are a closely connected team whose collaboration, commitment, and shared purpose drive our success.

About you

You’ll be confident working with sensitive, complex and sometimes emotional situations, drawing on sound knowledge of safeguarding, confidentiality and GDPR to ensure every interaction is handled safely and appropriately. Accuracy matters in this role, so you’ll take pride in maintaining high‑quality data and applying robust quality‑assurance processes to support safe, consistent service delivery.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

You’ll have experience of working with volunteers or volunteering yourself, and understand what good volunteer practice looks like — from recruitment and induction through to ongoing support, management and recognition. Strong communication skills will enable you to build positive relationships with a wide range of people, whether internal colleagues, external partners, beneficiaries or volunteers.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

How to apply 

For more information and to apply, pease click Apply. If you have any queries or would like to speak to someone about this role, please contact Clare Bain for an informal discussion.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 03 March 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: TBC

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Location - Remote · United Kingdom (multiple locations)

Suffolk · Essex · Lincolnshire · Norfolk · Cambridgeshire - Homebased in East Region of England

About the role

This is an excellent opportunity to join a small, dedicated team delivering a specialist service to service leavers and their families.

We are looking for an enthusiastic and passionate Mentor Manager to join our mentoring service, supporting both SSAFA beneficiaries and our network of volunteer mentors.

In this role, you will act as the operational point of contact for your area of responsibility, managing and recording the work of volunteer mentors. You will conduct specialist needs assessments for potential beneficiaries and monitor, support, and review mentoring relationships through regular engagement with volunteers. You will also brief, present to, and coordinate the involvement of key stakeholders across your area of responsibility.

This is a home‑based role with extensive travel across the East Region of England.

Please refer to the Area of Responsibility map for further details.

About the team

You will be joining a small, well‑established, and dedicated team covering the whole of the UK. With regular team meetings and a range of communication channels, you will receive ongoing support, training, and mentoring. Although we operate remotely, we are a closely connected team whose collaboration, commitment, and shared purpose drive our success.

About you

We are seeking an exceptional candidate who thrives on challenge—someone determined, highly motivated, and able to build strong relationships and a positive reputation across the region while working from home. You will be confident communicating with a wide range of stakeholders and comfortable balancing teamwork with the ability to work independently under your own initiative.

Ideally, you will have experience managing a large geographic area, along with excellent communication and IT skills, including strong proficiency in MS Office 365 and database systems.

Experience in volunteer management, with a willingness to learn and a genuine passion for making a difference are essential.

An understanding of the Armed Forces and ex‑Forces community would be beneficial, but it is not a requirement.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

How to apply

For more information and to apply, please click on the Apply button. If you have any queries or would like to speak to someone about this role, please contact Clare Bain for an informal discussion.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 03 March 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Interviews: TBC

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.  This new role offers an excellent opportunity to develop a range of communications skills and experience in a small friendly team in a mission organisation context.

We are looking for a confident and creative communicator with a shared passion for mission, as well as at least 2 years relevant experience in a communications role.

You will have excellent communication and organisational skills, be able to prioritise tasks and present information in front of groups of people.

The role includes;

· Creating Interserve’s regular internal and external email communications

· Managing day-to-day social media presence, ensuring content grows engagement and reaches key        audiences.

· Creating digital content in co-operation with the Communications and Prayer Co-ordinator

· Co-ordinating the regular giving and legacy fundraising programmes with the Communications Manager

· Organising, planning and implementing fundraising events in co-operation with the Communications  Manager

The role is hybrid, with a mix of time spent in our Birmingham National Office and working from home.  The salary is £33,050 for full time hours.  This role has an occupational requirement.  All applicants should have the right to work permanently in the UK and should be aware that a DBS check will be undertaken at offer of employment.

Further details can be found on our website.  Please submit your CV, covering letter and completed application form.

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers

Our volunteers are at the heart of the support we provide to children, young people and families, and we are looking for a Volunteer Co-ordinator to help ensure they feel supported, connected and valued.
This is a flexible, part-time role within a small, caring charity where your work will make a real difference.

About Guy’s Gift
Guy’s Gift supports bereaved children and young people across Coventry and Warwickshire. Our work is rooted in compassion, respect and the belief that every child deserves understanding and support during difficult times.

Our volunteers play a vital role in delivering this support, and we are now looking for a Volunteer Co-ordinator to help ensure our volunteer programme runs smoothly and positively.

About the Role
This is a hands-on, practical volunteer co-ordination role supporting our team of around 25–30 volunteers. Working closely with the Operations Manager, you will help co-ordinate volunteer recruitment and induction, maintain accurate records, and act as a key point of contact for volunteers.

You will be part of a small, supportive team where collaboration and flexibility are key. This role does not include line management or strategic responsibility but plays an important part in ensuring volunteers feel supported and informed.

Key Responsibilities

• Co-ordinating volunteer recruitment, induction and ongoing support

• Maintaining accurate and secure volunteer records

• Acting as a point of contact for volunteer queries and support needs

• Ensuring volunteer documentation (including DBS where required) is completed

• Supporting volunteer engagement and communication

• Providing updates on volunteer activity

About You
We are looking for someone who is:

• Organised and able to prioritise effectively within part-time hours

• A confident communicator with strong interpersonal skills

• Experienced in supporting volunteers or working in a co-ordination role

• Comfortable working independently while being part of a small team

• Committed to safeguarding, equality and inclusion

Experience of working with children and young people or in the voluntary sector would be welcomed but is not essential.

Safeguarding
Guy’s Gift is committed to safeguarding and promoting the welfare of children and young people. This role is subject to satisfactory references and a DBS check appropriate to the role.

We follow Safer Recruitment practives, and as such a full application form is required for application for post. Please find full application pack on the Guy's Gift website.

Why Join Us?
This is an opportunity to join a small, supportive organisation where your contribution will have a genuine impact on volunteers and the families we support. You’ll be working in a role that offers flexibility, purpose and the chance to be part of a compassionate team.

#Volunteer Co-ordination    #Volunteer Co-ordinator    #Volunteer Engagement   #Volunteer Coordinator   #Volunteering Coordinator     #Volutneering Engagement     #Volunteer Engagement Strategy

The two regional roles currently available are fundamental to the delivery of the third phase of the Seed Sovereignty Programme across southern and western England.

Working alongside the north east based England Lead, each role involves supporting seed networks across a dedicated region (southern or west of England)  through training, mentoring, and routes to market, as well as engaging with a range of groups and individuals through events, workshops and talks.  The role involves collaborating with the rest of the Seed Sovereignty Programme team remotely to share best practices and develop the delivery of the work nationally.

Key Responsibilities for the role:

Seed knowledge:  Understanding agroecology, small-scale seed production, seed sovereignty, and open-pollinated varieties.

· Has a good understanding of seed saving and agroecological seed systems.

· Supports outreach and communications to share knowledge on seed saving and agroecological seed systems.

· Assists in the identification and development of new regional opportunities.

Collaboration: Building strong, respectful relationships.

· Works closely with the Regional Leads and Coordinators through team meetings, working groups and collaborative projects to ensure smooth communication and delivery.

· Is the “go to” person for enquiries regarding activities within the region.

· Builds and maintains strong relationships with regional network partners.

· Develops new collaborations opportunities within the network and beyond it where strategically appropriate.  

Training & Facilitation: delivering training sessions (in-person and online) for diverse groups.

· Supports the design, organisation, and delivery of training sessions and workshops (both in-person and online) for diverse participants at a range of levels.

· Assists with the coordination of regional training logistics and participant engagement.

Project Coordination: supporting events, and multi-stakeholder projects across regions.

· Works with the Programme team to deliver the bi-annual Seed Gathering and Seed TV webinars.

· Actively takes part in regional initiatives such as variety trials, mentoring programmes, seed production projects, and collaborative networking events.

· Liases with partners and participants to track progress and maintain project momentum.

Monitoring & Reporting: Collecting and presenting data.

· Monitor and track progress for the region in order to inform learning, evaluate success and report to funders.

Communication

· Confident with social media, websites and online working platforms in order to communicate the work and engage with the network effectively.

· A confident writer who can capture and express stories from the work and network in a variety of mediums, from blogs to social media posts to narrative funding reports.

Our shared way of working (core competencies)

Collaboration

Works collaboratively, valuing colleagues and partners as complementary parts of a whole. Builds strong, respectful relationships rooted in trust, care, reciprocity, and mutual respect.

Communication

Communicates with openness, kindness, and integrity. Uses language with care and intention, demonstrating strong written and verbal communication that reflects compassion and care.

Initiative & Adaptability

Proactive and self-motivated, able to work autonomously while valuing collective strength. Flexible and responsive to change, embracing learning and reflection to remain agile.

Problem Solving

Tackles problems thoughtfully and effectively,  Approaches challenges with curiosity and creativity, involving others to find practical, ethical, and workable solutions. Thinks things through from different angles, balancing immediate needs with longer-term impacts.

Community Engagement

Committed to inclusive, compassionate practices that empower communities, networks, and individuals.

Cultural Awareness

Works sensitively and respectfully across diverse communities, recognising difference as a source of strength. Practice is informed by listening, learning, and humility

We have a newly created opportunity for a Head of Northern Ireland and Republic of Ireland to join us at RBL to promote, advocate and champion for our vital work and connections across NI&ROI.

It is an exciting time to join RBL as we commence work on our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. But with the creation of three new roles we aim to lead this work across Wales, Scotland and Northern Ireland and ROI, in order to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.

This role will see you as Head of Northern Ireland and Republic of Ireland, where you will be RBL’s key representative and point of contact in NI&ROI, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.

The role places significant emphasis on matrix working internally, building connections across NI&ROI and will see you as RBL’s spokesperson providing a public face for the charity, attending events (eg Islandbridge) and meetings, speaking to the media and engaging widely across the region.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Executive Director: Membership, key responsibilities will include:

- Working closely with the Membership Council Representative, to act as the point of contact, focal point and voice for RBL as well as representing the unique needs of NI&ROI to RBL
- Liaising regularly with the NI&ROI Governments, elected representatives, the Veterans Commissioner for Northern Ireland, military bases, Reserve and Cadet Force Associations and charity partners
- Maintaining a good knowledge of all RBL activity in NI&ROI, acting as reference point for Services, Fundraising, Remembrance, Public Relations, Membership and Campaigns, Policy and Research
- Promoting and advocating RBL’s strategy in a way that is responsive to the specific context of NI&ROI and play a significant leadership role in the development and delivery of an organisation wide NI&ROI plan.
- Provide leadership and guidance on NI&ROI matters to the RBL Executive Board

You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in NI&ROI, with experience as a spokesperson or figurehead with media skills and exposure.

This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across NI&ROI. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.   

Role Mission. 

We’re on a mission to connect with thousands more bereaved military families and that starts with storytelling.We believe that ‘social’ media is in the past and what is needed today is ‘interest’ media – great content that engages its target audience has the potential to reach more people than a high follow count.As Content Creator, you’ll be our expert in creating great content, capturing the emotion, personality, and purpose behind everything we do. 

This is a fast-paced, highly proactive role focused on creating short-form video and photo content for social media. You’ll attend events, follow team members in action, and use your creative instincts to turn everyday moments into compelling content that resonates with our unique audience. We’re not looking for slick corporate videos, we want quick-turnaround, on-brand, authentic content that stops the scroll and builds trust. 

The key responsibilities of this role are:  

Content Creation 

• Film and edit short-form video content (e.g. Instagram Reels, TikToks, Stories etc) for use across Scotty’s social channels. 

• Capture and edit photography when needed, particularly from in-person events and outreach activity, often on the go. 

• Work proactively to identify and attend opportunities to film team members and events (e.g. corporate talks, family days, community activity). 

• Jump on relevant trends and moments, adapting them to fit the tone, audience, and sensitivity of our cause. 

• Create great content which will educate or entertain our target audiences (within the bereaved military community). 

Editing & Tools 

• Use tools like CapCut, Canva, InShot, Adobe Premiere Rush, or iPhone editing apps to deliver content quickly and efficiently. 

• Add subtitles, basic transitions, music, and graphics where appropriate, always with accessibility and brand in mind. 

• Maintain an organised archive of content and assets for reuse across campaigns. 

• Work closely with the Social Media & Marketing Exec to provide platform-ready content.

Planning & Collaboration 

• Collaborate with the Head of Outreach and Social Media & Marketing Executive to contribute to the content calendar and plan campaigns inline with goals. 

• Bring creative ideas to the table and take initiative in spotting content opportunities. 

• Work to brand guidelines while retaining creative flexibility, balancing tone, authenticity, and audience sensitivity. 

The 30-day goals for this role are: 

• Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

• Conduct a full audit of the charities existing assets, tools and equipment.  

• Alongside the Head of Outreach and the Social Media & Marketing Exec demonstrate a strong understanding of the Scotty’s tone of voice and our marketing philosophy.

• Agreed key performance measures and personal success measures with Head of Outreach. 

• Attend and capture at least one live in-person event or activity and turn it into usable, on-brand content. 

The 60-day goals for this role are: 

• Delivering consistent, high-quality, creative content reflecting Scotty’s mission and resonating with our target audiences.

• Actively contribute to creative campaign ideas and planning. 

• Effectively repurposing existing content to meet current needs. 

• Working confidently on the go, managing own calendar and movements to capture relevant content across the team. 

• Maintaining an organised archive and has ownership of all video content at the charity. 

The 90-day goals for this role are: 

• Recognised as the go-to team member for on-brand, authentic, video or photo content.

• Demonstrating impact through content, using key performance metrics to evidence success in collaboration with the Social Media & Marketing Exec. 

• Balancing creativity with sensitivity by consistently exercising good judgement around tone, storytelling, and safeguarding. 

• Working with the Head of Outreach and Content Creator, we already have the best social engagement rates of any UK military charity!

What You’ll Need to Succeed 

Must Have 

• A strong portfolio or clear examples of short-form social content (video and/or photography), with clear results. 

• Proven ability to create mobile-first content using tools such as CapCut, Canva, InShot, or similar. 

• Confidence working independently and proactively, capturing content without needing detailed briefs. 

• Strong visual judgement and understanding of what works on platforms such as TikTok, Instagram, Facebook, and LinkedIn. 

• High emotional intelligence and the ability to work sensitively and respectfully with content involving bereavement and military families. 

• Willingness and ability to travel within the UK for events and activities (with flexibility around occasional evenings or weekends). 

• A genuine passion for Scotty’s mission and a desire to tell real, human stories that matter. 

Nice to Have 

• Familiarity with accessibility best practice (e.g. subtitles, clear visuals, inclusive framing). 

• Experience capturing content in live or fast-moving environments (events, community settings). 

• Basic understanding of how content performance is assessed on social platforms. 

• An interest in community-building and storytelling beyond polished or corporate content. 

Additional Information

• The role may require occasional evening or weekend work

• Enhanced DBS check required

• Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: Friday 13th March.

Important Information:  

Feedback 

Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received, and only candidates shortlisted for an interview will be contacted via email. 

Location 

We will only consider applications from candidates located within 2 hours of central Cambridge.  

We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home.However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice.That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Project Manager, Policy Fellow

Terms: full time; 3 year contract
Salary: £36,400-46,000
Location: Remote working, option to use co-working space.  There will be requirements to travel internationally.
Start Date: As soon as possible
Reports to:  Programme Manager, Senior Policy Fellow, Dr Chiara Cervasio

Please note:  Applicants must have the right to work in either the UK, Italy or Germany and be either currently located in one of these countries or prepared to relocate prior to commencing employment.  In this case, BASIC is not providing any relocation assistance and is unable to sponsor VISAs.

About BASIC

BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.

For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.

BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.

BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.

What We Offer

• Competitive salary with room for growth

• 30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period

• Employer pension contributions of 5% (above the national minimum)

• Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours

• Remote working with option to use co-working space

• 1-2 all-staff in-person team away day per year, as well as other in-person working opportunities

• Opportunities for professional growth and development

• Excellent team culture built on respect, openness, and inclusion

The Role

The Project Manager is an adept and organised professional, esteemed within the nuclear policy community for their level. Responsible for overseeing a discrete package of work, they must demonstrate a clear understanding and alignment with broader programme goals, strategies, and objectives. The role will report to the Programme Manager.

Taking charge of project deliverables, the Project Manager will navigate the entire project cycle, from generating fundraising ideas to developing them further and building knowledge of funding relationships. The Project Manager might also act as deputy of the Programme Manager. 

The Project Manager will take responsibility for the South Asia portfolio under the Responsibilities and Global Governance (RGG) Programme. The RGG Programme works to strengthen global security by supporting the development of responsible governance frameworks for weapons and dual-use technologies in cross-cutting operational domains. Under the South Asia portfolio, the RGG Programme has facilitated research and dialogue with the Indian and Pakistani nuclear policy communities with a focus on regional crisis prevention, management, and de-escalation practices.

The Project Manager should possess a solid understanding of global security and conflict resolution and a deep understanding and demonstrable knowledge of military security dynamics in South Asia, coupled with a proven ability to design and execute high-quality project management and research. The ideal candidate is an established researcher with a specialisation in nuclear weapons issues and South Asia. As the candidate will be expected to facilitate India-Pakistan nuclear dialogues, it is important that they will show an ability to engage impartially with all parties.

It is expected that the Project Manager will have solo authored, policy relevant, publications. The Project Manager should possess the skills to expand their network in their area of specialisation, benefiting BASIC, and be capable of line managing other team members within their project. 

This role necessitates a formal project or programme management qualification – BASIC will provide the Project Manager with such training and qualifications if they do not already possess one. The Project Manager will collaborate with their line manager to identify a professional development plan, closing skills gaps and aspiring to become an internationally respected leader in their field.

Key Responsibilities

1. Project Delivery

Applicants will need to be able to demonstrate the ability to:

• Manage project timelines, budgets, and reporting requirements

• Line manage, mentor/coach, and provide pastoral care for the project team: policy fellows, project assistants and interns

• Write high-quality, policy-relevant research reports, op-eds and briefings

• Organise international roundtables, workshops and other events with track 1 and 2 participants

• Manage relationships with stakeholders and build BASIC’s network and reputation

• Independently represent BASIC at international meetings

2. Fundraising

Applicants will need to be able to demonstrate the ability to:

• Develop a project, by independently and confidently scoping funding opportunities

• Liaise with the Programme Manager on funding priorities and opportunities

• Manage projects with minimal day-to-day manager input.

• Develop new and existing relationships with funders

• Write and edit funding applications

3. Communications

Applicants will need to be able to demonstrate the ability to:

• Collaborate with various stakeholders including international partners to build strong relationships.

• Facilitate dialogue and cooperation among diverse stakeholders.

• Promote our / their work confidently and internationally 

• Confidently use online social media platforms, and if possible, press contacts

4. Office support

Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.

Person Specification:

Essential:

• Educated to Master’s level – or demonstrate the equivalent in work experience

• 5+ years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues

• Demonstrable knowledge of South Asian military security issues

• Passion and commitment to our organisational mission of promoting dialogue to advance global security

• Demonstrated ability and track record in leading the creative development and delivery of policy projects in the UK or internationally, including budgeting and reporting

• Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function

• Excellent analytical and methodological skills, and an organised approach to research

• Well-developed interpersonal skills, including evidence of working successfully as part of a team

• Track record of previous fundraising experience and success

• Strong track record of publications, including policy-relevant

• Experience organising policy roundtables and workshops

• Willingness to travel internationally including to India and Pakistan when required

• Strong organisational skills and an eye for detail

• Good personal network in their research area

• Previous line management experience

Desirable:

• Educated to PhD’s level
• Formal programme/project management qualification

Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.

Our client is primed for brilliant, sector-leading community fundraising and they will now hire a new Community Fundraising Manager. Prospectus is proud to lead this search and is working at pace with the team, so get in touch to learn more ahead of the closing date in early March 2026.

The Community Fundraising Manager will play a vital role in connecting passionate supporters with the the trust’s cause. You will empower inspire local supporter groups, volunteers, and individuals to fundraise on our behalf. Turning community energy into meaningful impact nationwide. By building strong relationships, providing, expert guidance, and championing grassroots initiatives, you will ensure that every, everywhere, can play a part in protecting places they live.

The selected candidate will have in-depth understanding of various fundraising techniques and strategies, especially community and events-based fundraising. This includes ideally knowledge od digital fundraising, community groups fundraising, in-memory fundraising, and local and knowledge of regional community fundraising trends. You will have a proven track record in community fundraising, including planning and delivering successful campaigns too.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

ROLDA (Romanian League in Defence of Animals) is an international animal welfare charity working to improve the lives of dogs, cats and other vulnerable animals in Romania and beyond. Since 2006, ROLDA has rescued tens of thousands of animals, built shelters, delivered large-scale neutering programmes, supported partner rescuers, and driven education initiatives to address the root causes of animal suffering.

We are now seeking an experienced UK-based fundraiser to help grow individual giving, higher value support and legacy income, while working collaboratively with our colleagues in the US and Australia

This is a hands-on fundraising role focused on developing supporter relationships and growing income from individuals. You will play a key part in strengthening donor journeys, stewarding higher value supporters, promoting legacy giving, and supporting sensitive supporter communications.

You’ll be expected to work towards agreed income targets and contribute to the growth of sustainable UK fundraising, while helping align activity internationally.

This role suits someone who enjoys developing fundraising activity from the ground up, building supporter relationships, and working independently in a small charity environment — and who is genuinely motivated by bringing in income: someone practical, action-oriented, and comfortable turning plans into results.

Key Responsibilities

Individual Giving & Supporter Engagement

• Develop and deliver individual giving activity, supporting donor acquisition, retention and engagement
• Help design and improve supporter journeys and communications
• Draft compelling donor communications, appeals and fundraising materials

Higher Value Giving & Major Donors

• Support identification, cultivation and stewardship of higher value and major donors
• Build warm, authentic relationships with supporters
• Assist with donor meetings, follow-ups and personalised communications

Legacy Fundraising

• Support and grow ROLDA’s legacy programme
• Help develop legacy messaging and supporter materials
• Respond sensitively to legacy enquiries and supporter questions

Corporate & Community Fundraising

• Support the development of corporate and community fundraising activity in the UK, working collaboratively with other UK team members.
• Help identify and progress potential corporate partnerships, employee fundraising opportunities and community-led initiatives.
•  Provide fundraising support and materials to UK volunteers and supporters running their own events or activities.
• Contribute ideas and practical support to grow these income streams over time

Income Generation & Targets

• · Work towards agreed income targets and fundraising objectives
• · Contribute to fundraising plans and pipeline development
• · Track activity and results, reporting progress regularly

Communications & Representation

• Act as a key point of contact for supporter communications
• Help guide responses to sensitive supporter or public enquiries
• Provide fundraising input into communications and media responses when needed.

​Collaboration

• Work closely with fundraising colleagues in the UK, US and Australia
• Collaborate with leadership on fundraising priorities and strategy
• Share learning and insight across teams

Skills & Experience

Essential:

• Strong experience in individual giving, including supporter engagement and retention
• Excellent written and verbal communication skills, particularly for donor communications
• Experience working towards income targets
• Ability to work independently in a remote environment
• Strong organisational and relationship-building skills
• Confidence handling sensitive supporter communications

Desirable:

• Experience with higher value or major donors
• Knowledge of legacy fundraising
• Experience working with international teams or charities.

Personal Qualities

• Highly organised and confident, with the ability to work across multiple teams and build positive relationships to gather information and move things forward.
•  Self-motivated and proactive
• Warm, professional and supporter-focused
• Comfortable working in a small, developing organisation
•  Passionate about animal welfare
•  Practical, resourceful and solutions-oriented

Contract Details

This role is offered on a freelance / consultancy basis (not PAYE employment). Initially 3 days per week, with potential to increase to full-time as fundraising grows.

Benefits

Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.

Professional development opportunities: Access to training programmes, workshops, conferences and mentorship opportunities to enhance your skills and advance your career.

Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.

Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.

Performance-related incentives may be available, linked to agreed objectives and fundraising outcomes.

Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.

ROLE OVERVIEW

You will be a passionate and ambitious leader with the skills, knowledge and experience to drive Membership retention and growth whilst listening to our diverse membership base to understand the areas that are important to them to help us to support their specific needs in their areas.

You will have a dynamic approach with the ability to combine business development, relationship management, stakeholder engagement and operational oversight to ensure that RLSS UK’s membership thrives and aligns with our purpose, mission and vision.

RLSS UK members include Lifesavers, Lifeguards, Licence to Operate Members, Lifesaving Academy members, Honorary Members and Staff.

 

KEY TASKS AND RESPONSIBILITIES

• Regular communications and support to branches and lifesaving clubs
• Engage with our members to understand their needs and future opportunities to support their roles in their communities and beyond
• Conduct research and horizon scan for new opportunities for our members
• Conduct research to identify and understand potential new members and opportunities to support growth and meet need
• Conduct research to identify and connect with relevant external stakeholders
• Drive new membership onboarding, ensuring a seamless and effective experience
• Ensure clubs achieve and maintain the appropriate accreditation in line with RLSS UK requirements, policies and processes
• Develop an annual plan of community engagement and roadshows with members and non-members to raise awareness of the work of RLSS UK and our members, to recruit new members and share water safety and drowning prevention education and campaigns
• Ensure clear and concise processes are in place to support membership experience, retention and growth
• Work collaboratively with all RLSS UK teams to raise awareness of our awards and qualifications offer. Collaborate to adapt offerings based on member feedback and emerging industry trends
• Develop tailored marketing materials to support our membership offer and recruit new members.
• Represent RLSS UK in meetings with key stakeholders and to share outcomes and impact to further the society’s purpose, mission and vision.
• Respond to membership queries and provide an excellent service together with timely responses
• Support the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
• Manage data collection processes, including compliance requirements of membership criteria
• Support the development of thought leadership pieces, contributing to annual reports and ensure high-quality written outputs
• Support the planning, organising and execution of events, including membership forums and conferences ensuring seamless delivery and high attendee satisfaction
• Support the development and refinement of directorate strategies
• Lead and deliver an annual membership survey and analysis to produce meaningful feedback
• Ensure that all membership processes and policies are up to date
• Attend the RLSS UK Sports Committee
• Assist with the implementation of the Lifesaving Sport Strategy, and support the growth in participation in Lifesaving Sport events
• Work closely with the Volunteering Team, particularly in relation to volunteers within RLSS UK branches and clubs
• Actively develop initiatives that broaden the demographic diversity of the RLSS UK membership

OTHER DUTIES & RESPONSIBILITIES

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• At least 10+ years’ experience in a Membership role
• Significant experience of working at a leadership role level ideally in a membership organisation
• Demonstrable experience of positively interacting, engaging and influencing at all levels including with senior management and external stakeholders
• Demonstrable experience of membership retention and acquisition
• Demonstrable experience of successfully pitching new approaches to prospective members, ideally in a membership organisation
• Demonstrable experience of delivering member-focused solutions within a membership organisation
• Excellent communication, engagement and interpersonal skills
• Excellent presentation, listening and negotiation skills
• Proficiency in CRM software and MS Office applications
• Willingness and ability to travel as required for the role including occasional evenings and weekends

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Skilled income generator with experience in achieving income targets, possibly with a previous account management background or experience of a similar B2B membership
• Understanding and experience of the application of safeguarding laws

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should be our next Head of Membership

Closing Date – 11.59pm, Sunday 1st March 2026

Interview Date – First Round Interviews scheduled for 18/19th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.