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Top job
Closing in 7 days
Macmillan Cancer Support, London (Hybrid)
£27,000 - £30,000 per year
Posted today
Top job
Closing in 6 days
Beat Eating Disorders, Remote
£20,000 - £27,000 per year
Play a key role to ensure the voices of lived experiences contribute to the development of policy, research & services in eating disorders.
Posted today
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Manor Gardens Welfare Trust, London (On-site)
40631
The Mental Wellbeing Manager will lead Manor Gardens’ culturally competent, trauma-informed mental health work
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Manor Gardens Welfare Trust, London (Hybrid)
£37,000 - £38,340
Lead Strategic Initiatives to Combat Food Insecurity and Promote Resilience in Islington! Seeking an Experienced and Passionate Manager.
Posted 1 day ago Apply Now
Closing in 7 days
Mission Without Borders International, Remote
£40,000 - £42,000 per year
An exciting opportunity to support Salesforce for an international charity in 18 countries helping poor & marginalized families and children
Posted today Apply Now
Army Cadet Charitable Trust UK, Remote
£29,644 per year
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Army Cadet Charitable Trust UK, Remote
£29,644 per year
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LMK - Let Me Know, London (On-site)
£150 - £200 per hour
LMK Leaders are passionate and organised educators who run community workshops, aimed at young people aged between 11 and 24.
Posted today
Sufra NW London, London (On-site)
£36,565 per year (pro rata)
We're hiring a hands-on Garden Manager to grow our community garden and lead staff & volunteers!
Posted today Apply Now
Kensington and Chelsea Citizens Advice, London (Hybrid)
£40,000 per year
Keep the wheels of a vibrant, dynamic Citizens Advice spinning in our varied Operations Manager role.
Posted today
Social Interest Group, Romford (On-site)
£26,100 per year
This dynamic position focuses on delivering high-quality housing management support.
Posted today
Sheldrick Wildlife Trust, Billingshurst (On-site)
£28,000 - £30,000 per year
Posted 1 day ago Apply Now
Page 1 of 76
London, Greater London (Hybrid) 21.52 miles
£27,000 - £30,000 per year
Full-time
Permanent
Job description

Colleague Support Coordinator
Permanent
Full time 34.5 hours (9am - 5pm Mon - Thu and 9am - 4:30pm Fri)
Location 
Split between home and our London Office 1 day in the office (Wednesday)
Salary Range £27,000 - £30,000
 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
In this role you will provide advice and guidance to the organisation on all HR related matters, seeking additional support from specialist teams where required (ranging from policy advice, change, recruitment, reward, learning and development and transactional HR).

You will play a proactive role in the delivery of a customer and commercially focused service to employees of Macmillan, working at pace to resolve queries and deliver the monthly payroll (including new starters, movers, leavers, family leave and other contractual changes within SLAs and to an exceptional degree of accuracy).

As a Colleague Support Coordinator you will support the wider function in looking after the team inbox as well as telephone lines on a rota basis in order to best support our current and prospective employees.

About you
The successful candidate will demonstrate the following skills and experience:

  • Experience of providing advice and guidance via email and telephone in a service focused environment (HR related preferred but not essential)
  • Experience of working at pace and under pressure to deliver against multiple deadlines with great attention to detail
  • Excellent customer service skills and a customer focused mindset
  • Experience of using MS Office, specifically MS Word and MS Excel

In return, we offer a range of benefits including:

  • 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
  • Pension matched up to 7.5%
  • 120+ learning and development offers, with access to external professional qualifications
  • Flexible working patterns, such as compressed hours can be considered
  • Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Tuesday 13th May 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Please note, we do not generally offer visa sponsorship for this role.

Posted by
Macmillan Cancer Support View profile Organisation type Registered Charity Company size More than 1000

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.

Refreshed on: 06 May 2025
Closing date: 13 May 2025 at 23:30
Tags: Administration, Advice / Information, Human Resources, Customer Service, Customer support

The client requests no contact from agencies or media sales.