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This role
The Head of HR and Operations will be a key member of the Senior Management Team, reporting directly to the Chief Executive. This role will be central to shaping the organisation’s culture and ensuring that our HR and operational functions are robust, future‑focused, and aligned with our mission.
As we continue to grow, the postholder will play a pivotal role in building an inclusive, values‑driven, and high‑performing workplace where staff feel supported, trusted, and able to thrive.
They will lead on HR strategy, employee development and retention, and the effective management of our facilities and operational systems. A coaching and enabling approach will be essential—supporting managers to use people metrics confidently, strengthening people practices across the organisation, and embedding a culture of continuous learning, accountability, and wellbeing.
Main responsibilities
Leadership and Management:
· Contribute to the development and delivery of Your Voice Count’s organisational strategy as a member of the Senior Management Team.
· Champion inclusive, ethical and sustainable ways of working aligned with Your Voice Count’s values.
· Support organisational change, growth and service development from a people and systems perspective.
· Oversee HR function, policies, and efficient working practices
· Support managers with HR responsibilities and staff development.
· Ensure effective recruitment, onboarding, and talent management.
· Foster an inclusive, diverse, and well-being-focused culture.
· Manage HR systems, technology, and budgets
· Ensure HR policies, procedures and practices are legally compliant, up-to-date and consistently applied.
· Support managers to build confident, fair and values-led people management capability.
Facilities & Office Management:
· Oversee office, facilities, and repairs to ensure a safe environment.
· Manage supplier contracts, IT, and communication systems.
· Supervise facilities and operations staff.
· Ensure cost-effective procurement and budget management.
Organisational Operations and Compliance:
· Act as organisational lead for GDPR compliance, working with external advisors where required, supporting the Data Protection Officer.
· Ensure compliance with Health & Safety requirements and support managers in maintaining safe working practices.
· Maintain oversight of organisational assets and information management systems
Essential Skills & Experience needed for the role
· Experience of building inclusive and diverse workplaces.
· Ability to develop HR strategies that support business objectives and workforce planning.
· Strong knowledge of UK employment law and HR best practices.
· Experience supporting managers with employee relations and performance issues
· Ability to engage and influence stakeholders at all levels, with a people-first approach.
· Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)
· Experience of contributing to senior decision making
· Ability to analyse, critique and evaluate business data and insights
· MCIPD qualified or a qualification or experience in human resources management, or equivalent experience at a senior level.
· Influential with the gravitas to effectively help shape the organisation
· Significant management or supervisory level HR experience
Desirable:
· Experience working in a charity or values-led organisation.
· Experience supporting organisational growth or change.
· HR or management qualification (e.g. CIPD or equivalent).
The client requests no contact from agencies or media sales.
Thank you!
About us
Join our team at the MPS Society, one of the leading rare genetic disease charities in the UK aiming to transform the lives of individuals and their families affected by MPS, Fabry and other related lysosomal diseases. This is a rare opportunity to join our Support & Communities teams who provide direct support, practical guidance and other patient focused activities to over 1500 members and their families, UK-wide.
Our Support Team raise awareness both within the MPS community and external agencies, offering information, advice, support, and advocacy in a range of areas including clinical management, health and social care, housing, education, transition, independent living, palliative care, and bereavement.
Ideal candidate
As a Senior Support Officer, you will primarily be responsible for raising awareness and providing a high-quality support and advocacy service to our members and their families. You will be a relationship builder who cares about the community we serve and ensures that the individual (or family) remains at the centre of support. You will have experience in multi-agency working and an in-depth understanding of the needs of those with disabilities, their families and carers. Demonstrable experience and knowledge of health and social care, education and relevant assessment processes are essential.
As deputy safeguarding lead officer for both shildren and vulnerable adults you will take the lead in the absence of the safeguarding leads and be confident sharing your knowledge with new recruits through mentoring.
You will have excellent written and oral communication skills, with the ability to uphold best practice, challenge poor policy and inappropriate decisions. Excellent IT skills and the ability to plan, prioritise and deliver to tight timescales are essential. You will be self-motivated and highly organised, juggling many strands of work.
As part of a small, dedicated team, you will have a positive attitude and a willingness to work collaboratively with your colleagues and external parties to raise awareness, advocate for our membership, as well as supporting the delivery and development of services for the MPS Society community.
Whilst a relevant qualification within health & social care, education or a related field is desirable, other knowledge and work experiences may be equally as valuable in this role. Prior knowledge of MPS and related conditions is not required however a special interest in neurology and working with individuals with neurological disabilities is advantageous. In-depth support and training to develop expertise in MPS and related conditions, and the needs of those affected by these progressive, life-limiting conditions will be provided.
What we can offer you
Join us and you will be working for a caring charity offering:
- A competitive salary
- Generous annual leave of 25 days plus bank holidays (pro-rata for part time hours)
- Extra leave between Christmas and the New Year
- Pension
- Life assurance (subject to the conditions of the scheme)
- Employee assistance programme offering support 24/7
Further information
The successful candidate must be eligible to work in the UK.
This is a full-time role (35 hrs per week) however part time hours, with a minimum of 28 hrs per week may be agreed for the right candidate. Salary will be pro-rata for part-time.
The main duties, responsibilities and essential requirements of this role can be viewed on the attached job description.
This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.
This role is offered on a hybrid basis with a minimum of 2 days in our Amersham office each week. As part of the role, UK wide travel is necessary. This may on occasion include early morning and/or evening working and sometimes overnight stays. You may also occasionally be required to attend evening or weekend conferences and events. We have policies in place to ensure that any unsociable hours worked are fairly compensated.
We encourage candidates to visit the MPS Society website to learn more about us and the community we serve. Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Bethanie Pentecost.
Disclosure & Barring Service (DBS)
The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities.
This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process and for this to be reviewed on a regular basis.
Next steps:
Applications: Please provide your CV and a supporting statement (maximum 750 words) outlining your understanding of how rare, complex and progressive conditions such as Mucopolysaccharidoses (MPS), including their neurological impacts, can affect individuals and families across the life course. In your response, please describe the experience, skills and approaches you have developed that would support you to carry out the Senior Support Officer role, including (where relevant) supporting people with complex needs, working across health, education and social care systems, and providing advice, advocacy or casework support.
Kindly note, applications received without a supporting statement will not be considered.
Closing Date: Whilst we have an initial closing date of 20th March, we reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview and assessment.
1st interviews: Initial virtual interviews will be held end March/early April.
2nd interviews: Final face-to-face interviews and assessments will be held on 16th & 17th April at MPS House, Amersham.
Registered Charity
21 - 50
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
To navigate the collaboration between BDEF and Adult Social Care (Bristol City Council), making sure that people with lived expertise lead decisions about the services they rely on, guided by the Co‑Production Policy and Disability Equality principles. Please see the attachments for full Job Description and Person Specification, including links to definitions and relevant policies.
Co‑Design and Co‑Production Worker
Hours: 28 hours per week. Must be flexible and be available for occasional work outside of usual work hours.
Salary: £30,229.28 pro rata (depending on successful completion of the Probationary Period). For the hours, this would work out at £24,183.43 annually. Point 7 on BDEF Pay Policy.
Purpose: To navigate the collaboration between BDEF and Adult Social Care (Bristol City Council), making sure that people with lived expertise lead decisions about the services they rely on, guided by the Co‑Production Policy and Disability Equality principles.
Reports to: Director of BDEF.
Based at: Chelsea Room, Easton Community Centre, Kilburn Street, Easton, Bristol, BS5 6AW. However, we support flexible working arrangements and hybrid working as we are committed to supporting our workers to meet their needs. If this is relevant for you, this can be discussed.
Contract: This is a fixed term contract until March 2029.
Access: We are a Disabled people led organisation. This role is for Disabled people to apply for. As such, support to make reasonable adjustments and/or support to apply for Access to Work will be embedded from the start of working with us.
As an organisation, we also use Social Model Identity First language such as ‘Disabled people’ and ‘impairments’ or ‘health conditions’.
We know there are Disabled applicants who will have faced many barriers in developing their careers. When you read the job description and person specification, think about your potential to meet the requirements.
If there are items on the person specification where you feel you don't strictly meet the skills or experience listed but you already have strategies, support, or technology to meet these skills in a way that works for you (or you feel with the right support you could excel at) then please apply.
Co-Design and Co-Production
BDEF’s Director previously supported Bristol City Council Adult Social Care to create a Co‑production Policy. This policy was developed because there was no clear, fair, or consistent way for the Council to involve people with lived experience of using Adult Social Care services.
The policy:
- Is designed through co-production between Disabled people, Carers, Community and Voluntary Sector workers and council officers.
- Clearly defines consultation, engagement, co‑design and co‑production.
- Sets expectations for inclusive, equitable involvement.
- Has been fully adopted and approved by Adult Social Care.
- Is intended to guide all future Adult Social Care work.
Following feedback, Bristol City Council has now contracted BDEF, a Disabled‑people‑led organisation, to take this work forward. This, as part of this contract, role will focus on supporting, embedding and putting the policy into practice, ensuring that people with lived expertise are meaningfully involved in shaping Adult Social Care services.
The role will work closely with people with lived expertise of Adult Social Care services (Disabled people and carers among others), Bristol City Council Adult Social Care officers, community and voluntary organisations and BDEF colleagues. The role holder will work directly with BDEF Director who will offer advice and support.
The main duties can be found in the attached Job Description and Person Specification.
We particularly encourage people with intersectional experiences to get in touch, including but not limited to:
● Disabled people who are Black, Brown or racially minoritised communities.
● Disabled non-binary, trans or gender fluid people.
● Disabled people with lived understanding of refugee or asylum experiences and/or systems (although must now have right to work in UK).
● LGBTQIA+ Disabled people.
● Any other Disabled individuals with lived experience of multiple marginalisations.
Deadline:
Please return the application (in whatever form you choose) by 5pm on Tuesday 24th March 2026.
We will accept applications in the forms of written word, voice recording and/or video if writing an application form isn’t the best format for you. Application packs are also available in accessible formats.
If you would like this application form in any other format or would like to submit your application in a different format, please contact us.
With your CV, please include minimal relevant experience, including volunteering, professional and other. The focus in assessing your application will be based on your answers to the screening questions.
We will not accept applications that appear to be written entirely by generative AI without personal input.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Barnet Mencap is a charity based in Finchley that provides support and runs a multitude of projects for people with learning disabilities and/or Autism. We are dynamic, enthusiastic, diverse, and committed to equal opportunities and the safeguarding of children and adults at risk.
There is currently a vacancy within our Equality Housing Team for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.
The successful candidate will have:
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Experience of working with adults with learning disabilities and autistic adults in a community setting
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Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
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A ‘Person Centred Planning’ ethos
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Providing support with personal care as required
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Excellent communication and record keeping skills
We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 30 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working, and our team can benefit from other perks including the Blue Light Card.
To apply, please send your CV alongside a covering letter explaining how you meet the criteria on the person specification or fill in an application form which you can find on our website.
The successful candidate will be required to complete an enhanced Disclosure and Barring Service application in line with Section 115 of The Police Act 1997.
Closing Date: Tuesday 17th March
Interview Date: Wednesday 25th March
Registered Charity
51 - 100
Barnet Mencap is the leading charity for children and adults with a learning disability and their families in the London Borough of Barnet
The client requests no contact from agencies or media sales.