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We are looking for a proactive and creative Marketing and Events Officer to join our award-winning charity. This is a varied and hands-on role suited to a marketing professional looking to progress their career in a dynamic organisation. Working across the charity and with our core operations, Outside the Box and Carers and Companions, you will deliver our day-to-day marketing activities. Creating and delivering compelling marketing, engaging content and creative communications as well as supporting a wide range of events, you will be a confident communicator, with a keen eye for design, strong writing and design skills and be highly organised, able to manage multiple projects across a range of areas. Great attention to detail and a passion for our work are essential!

Closing date – Tuesday 28th July 2026

We're looking for a kind, compassionate and resilient Senior Payroll & HR Admin Partner to join our Human Resources team at our Head Office in Islington.

£33,000.00 per annum, working 35 hours per week.

(£33,000.00 per annum on starting increasing to £34,085.79 once successfully passed probation)

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Payroll HR Admin Partner is a hands-on role responsible for:

1. Ensuring both the effective administration and checking of the monthly payroll tasks and effectively managing payroll queries and the outsourcing of payroll tasks to MHR. Ensuring the integrity of Look Ahead's payroll system at all times and ensure accurate, prompt payment to all employees, workers and Board Members (it is envisaged this will take approximately 50% of time)

What you'll do:

Payroll

• Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
• Produce and review any monthly exception reports to identify and rectify any payroll errors arising

HR Admin

• Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
• Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated

General:

• Ensure that all diversity and inclusion implications are considered in all work, and in personal conduct across Look Ahead

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Can work to tight deadlines and deliver accurate work on time
• Strong customer service approach - wants to get things right first time and ensures timely and effective communication with customers
• Good attention to detail with minimal errors
• Ability to prioritise and manage multiple tasks
• Proactive and enthusiastic in approach to work and improving processes

What you'll bring:

Essential:

• Excellent attention to detail and high levels of accuracy
• Previous payroll experience

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Education Quality Manager role leads and sets the strategic direction for the team providing support and development of academic representation at Arts SU, enabling effective voice and ensuring a better academic experience for students at UAL.

If you’re passionate about representation, love governance and quality assurance, and are skilled at navigating competing priorities whilst supporting your team, we’re looking for you! No day is the same for the Education Quality Team, but a drive to support students and enable them to challenge institutional structures is a must for anybody in this role.

JOB PURPOSE 

• To lead and set the strategic direction for the team providing support and development of academic representation at Arts SU. 
• Develop and lead ambitious plans to evaluate and develop the academic representation system at UAL, building engagement levels, impact, and visibility year on year. 

KEY RESPONIBILITIES

Leading a high performing team:

•  Provide leadership, strategic direction and day to day operational management of the Education Quality Team; motivating, supporting and developing team members to ensure that they have the necessary skills and knowledge for their roles as well as manage performance. 
• Develop succession plans and identify training and development requirements within the team. 
• Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments. 
• Identify the need for, recruit and manage student staff as necessary. 
• Be accountable for the quality of outputs of the team. 
• Provide support to the student officer team helping and equipping them to be knowledgeable and informed representatives. 
• Ensure the whole organization is aware of and understands the work of the Education Quality team. 

Strategic Development

• Lead the Academic Representation’s System’s involvement with the University’s quality assurance processes. 
• Oversee the development of systems and processes for capturing, tracking, and sharing student feedback, issues and the impact of academic representation. 
• Lead the analysis of student feedback to advise and support student representatives to lobby and influence the University’s policies, procedures and practice. 
• Lead the promotion of the service within UAL, building relationships with relevant stakeholders and making it easy for staff and students to understand the purpose of the team and its work. 

Financial & Resource responsibility

• Manage a substantial Education Quality Team budget, being responsible for resources that are allocated to the department and ensuring these are effectively managed and controlled.
• Review and establish processes, systems and policies and where appropriate standard procedures for activities to maximise efficiency, ensure deadlines are met and to ensure a positive return on investment.

 Oversight & development of Academic Representation

• Manage and support Education Quality Coordinators to deliver Arts SU’s academic representation systems bringing support for representatives and innovation around student engagement. 
• Provide day-to-day management of our academic representation system, including managing relationships with UAL staff who work on this system in Colleges, Schools and Academic Quality. 
• Work to further develop our partnership with the University to establish the Education Quality Team as expert practitioners and a source of good practice on student engagement, representation, and co-production. 
• Work in partnership with staff and elected officers to deliver a holistic and high-quality academic representation system, including managing the election, training, year-round engagement and development of academic representatives and other related roles as relevant. 
• Work closely with colleagues to support and deliver successful SU elections and awards events. 

Policy & Officer support

• Lead the Education Quality Team’s work in providing comprehensive policy support to Arts SU’s Full-time Officers and School Representatives on education issues and developing effective lobbying strategies to influence the policies that impact students’ lives. 
• Support engagement in College committees and working groups by maintaining an accurate and up-to-date record of representatives and staff committee responsibilities, accompanying representatives where appropriate and coordinating a system for committee briefing and de-briefing. 
• Work with colleagues to deliver high profile campaigns based on evidence and insights. 
• Work with the wider team to develop relationships with academic societies, and to develop their ability to support student representation and engagement. 
• Provide regular and structured reports or presentations to colleagues to support strategic decision making throughout Arts SU. 

Benefits and perks

Our staff enjoy working in a dynamic and supportive environment that prioritises their personal and professional development. Our annual staff satisfaction survey shows that staff value the opportunities they have to learn and grow within their roles. We perform highest in the areas of personal development, relation- ships with managers, work atmosphere, and relationships with colleagues.

• Generous holiday entitlement (over 40 days)
• A summer 4 day working week
• Family Friendly policy
• Cycle to Work scheme
• NUS TOTUM staff discount
• Flexible working
• Employee Assistance Programme (EAP)
• Long service award
• Free staff places on UAL short courses

Our recruitment timeline:

Application deadline - 19th July 2026
Intended interview date - 30th July 2026

At Mayor's Fund for London, we believe every young Londoner should have the opportunity to thrive. To help us achieve that, we're looking for an organised and proactive Programme Officer (Communities & Opportunities) to coordinate our City Shapers programme and provide operational support across Kitchen Social, helping deliver meaningful opportunities for young people and strengthening communities across London.

This is an exciting opportunity for someone who enjoys bringing people together, building relationships and making programmes happen. As the lead coordinator for City Shapers, you'll work alongside community organisations and young people to deliver social action opportunities that help young Londoners develop confidence, employability skills and a stronger connection to their communities.

Alongside leading City Shapers, you'll play an important role in supporting the operational delivery of Kitchen Social, one of London's largest holiday food programmes. You'll help coordinate partner communications, maintain programme systems and data, support reporting and financial processes, and ensure our community partners receive the information and support they need to deliver high-quality provision for children and families.

You'll work closely with colleagues across the Communities & Opportunities team to ensure our programmes run smoothly, identifying opportunities to improve processes, strengthen delivery and share learning. Whether you're coordinating an event, maintaining programme information, supporting community partners or analysing participation data, you'll help ensure our work is organised, effective and centred around the needs of young Londoners.

We're looking for someone who enjoys working collaboratively, takes pride in being organised and is motivated by making a positive difference. You'll be equally comfortable building trusted relationships with community organisations, coordinating multiple priorities and using systems and data to support high-quality programme delivery.

This is a role for someone who wants to combine excellent programme coordination with genuine social purpose. If you're passionate about creating opportunities for young people and want your work to contribute to stronger communities and better outcomes across London, we'd love to hear from you.

What you'll bring

You'll have experience coordinating programmes, projects or community initiatives, building positive relationships with a range of stakeholders and managing competing priorities effectively. You'll be confident using digital systems to maintain accurate records and support reporting, while always looking for practical ways to improve how programmes are delivered. Most importantly, you'll be organised, collaborative and committed to helping young Londoners thrive.

We recognise that no candidate is likely to meet every criterion. If your experience aligns closely with the role and you believe you have the skills and potential to succeed, we'd encourage you to apply.

SELECTION PROCESS

Deadline for applications: Friday 24th July (midday)

Shortlisting: Monday 27th July

Interview: Friday 31st July The interview will in-person.

(We will contact you by Tuesday 28th July to confirm)

We recognise that people have different working styles, strengths, and ways of communicating, including neurodivergent candidates. We welcome applications from anyone who can demonstrate the skills, knowledge, and experience needed for the role. If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to discuss how we can support you. Getting in touch about this will not affect how your application is considered

Right to Work
To be considered for this role, you must have the right to work in the UK at the time of application. Unfortunately, the Mayor’s Fund for London does not hold a Home Office sponsor licence and cannot offer visa sponsorship for this position.

Role Purpose

The Relationship Fundraiser will support the Philanthropy Manager to secure and increase income through the charity’s Philanthropy strategy.

The post holder will support with developing a robust pipeline of prospects and will be responsible for managing a portfolio of new and existing major donor relationships. You will be creative and analytical and provide first class research, administration, relationship management and database skills and provide excellent donor stewardship.

Main Responsibilities

· Work with the Philanthropy Manager to prepare and implement creative donor cultivation and stewardship plans to secure new donors and develop current relationships, including:

- Creative cases for support with associated budgets.

- Adapting information for specific donors using different approaches for different audiences.

- Developing engaging thank you letters and reports. 

· Manage an agreed portfolio of mid-value major donor relationships and prospects, with the support of the Philanthropy Manager and deliver excellent stewardship and tailored fundraising proposals.

· Provide timely and high-quality updates to donors on the charity’s activities and impact and value of gifts. Work with the Communications team to ensure that major donor supporters receive engaging and relevant marketing materials.

· Research and identify potential donors to build a strong list of prospects, matching against key fundraising priorities, to maximise opportunities and build a healthy prospect pipeline.

· Develop processes and systems to ensure the effective management of all relevant information, including keeping all records up to date on the CRM database (Sales Force) including all actions, communications and proposals in-line with the monthly KPIs and analyse to identify further opportunities.

· Support your line manager with income tracking and processing, contributing to financial targets, re-forecasts, budgeting and reporting.

· Be an active and supportive member of the Fundraising team and wider CBUK team, contributing to the Fundraising team’s development and targets as well as working collaboratively with colleagues.

· Ensure all associated activities are compliant with charity law, regulatory requirements and best practice, including those of the Data Protection Act and GDPR.

· Develop strong working knowledge of these areas of income generation and the wider fundraising and charity sector.

· Identify and complete relevant training, regularly reviewing relevant press and publications and keeping up to date with industry news.

· Represent the charity at meetings and events as required. This will sometimes require travel within the UK and occasionally an overnight stay.

Person Specification

Education/Professional Qualification

Essential

· Fundraising experience, preferably in a charity environment

· Experience of using a CRM database

· Experience of working with High Net Worth Individuals

· Excellent written and verbal communication skills

· Analytical approach to tasks

· Strong interpersonal skills

· Ability to multi-task and prioritise whilst maintaining excellent attention to detail

· Strong planning and organisation skills

· Strong IT skills with good working knowledge of Microsoft Office programme

· Ability to travel to meetings and events within the UK as required

Desirable

· Experience of using Sales Force database

Please don’t be discouraged from applying if you don’t meet every requirement listed in the person specification. We’d still really like to hear from you and learn more about the experience and strengths you can bring.

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 19th July 2026 at 5pm

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

For further details, please see the Recruitment Pack for this role.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Service in Camden.

Sounds great, what will I be doing?

As an Employment Specialist, you will manage a caseload of up to twenty clients, applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain competitive employment. You will work closely with clinical teams, participating in case discussions and supervision while contributing to a multidisciplinary approach to client support. Responsibilities include developing employer relationships, identifying suitable job opportunities, supporting clients throughout their employment journey, and providing advice on benefits. You will monitor performance against key targets, maintain accurate records, ensure compliance with NHS and organisational procedures, provide ongoing in-work support, and actively engage in professional development, training, and service improvement activities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience of managing a caseload and applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain employment. You will possess strong employer engagement and job development skills, with the ability to source suitable opportunities and build effective employer networks. A collaborative approach, working alongside clinical teams, external partners, and employers, will enable you to support integrated employment and mental health outcomes. You will demonstrate excellent organisational and administrative abilities, including KPI monitoring, record management, and compliance with procedures. With a client-centred mindset, you will provide ongoing support to clients and employers, alongside strong communication, relationship-building, time management, adaptability, professional resilience, and a commitment to continuous learning and development.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and occasional external meetings

About Quest for Learning

Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.

We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.

Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.

Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a more sustainable and ambitious fundraising function that can deepen our impact and reach more children across Oxfordshire.

This is an opportunity to play a central role in shaping that journey.

Why join us?

This is a rare opportunity to join a small but ambitious charity at a genuinely exciting stage of development.

You’ll have:

• Real ownership and autonomy within your role
• The opportunity to help shape and build a growing fundraising function
• Close working relationships with the CEO and leadership team
• Flexibility and hybrid working arrangements
• The chance to make a direct and measurable difference to children facing disadvantage
• Opportunities for progression as the organisation grows

We are intentionally investing in fundraising and organisational growth, and this role offers the opportunity to help shape a developing fundraising function within an ambitious, evidence-led charity with strong foundations and significant future potential.

We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.

Role purpose

We are seeking a proactive, highly organised and motivated fundraiser to lead and grow our trusts and grants fundraising activity.

This role will focus primarily on identifying funding opportunities, developing compelling applications, managing funder relationships and building a strong pipeline of income to support Quest for Learning’s future growth.

The successful candidate will play a key role in helping us develop a more strategic and sustainable fundraising approach. We are looking for someone who can combine strong written communication and attention to detail with initiative, pace and the ability to manage multiple priorities effectively.

This role would suit someone with existing trusts fundraising experience, or someone with highly transferable skills who can learn quickly and thrive in a fast-moving environment.

You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.

Alongside this role, Quest for Learning is also exploring the development of an additional partnerships-focused fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.

Key responsibilities

Trusts and foundations fundraising

• Research and identify prospective trusts, foundations and grant opportunities
• Build and maintain a strong pipeline of funding prospects
• Develop and submit high-quality, tailored funding applications
• Manage multiple applications and deadlines simultaneously
• Produce timely and well-written monitoring reports and evaluations
• Work closely with programme staff to gather impact data, case studies and delivery information
• Maintain accurate records of applications, deadlines and funder communications within Beacon CRM
• Monitor fundraising performance and contribute to pipeline tracking and forecasting
• Support the development of longer-term funding strategies and priorities

Relationship management and stewardship

• Build positive and professional relationships with funders and supporters
• Arrange and attend occasional meetings with funders and partners where appropriate
• Ensure strong stewardship and communication throughout the funding lifecycle
• Support the CEO in managing strategic funding relationships

Organisational Contribution

• Contribute to the ongoing development of Quest for Learning’s fundraising function and systems
• Work collaboratively with colleagues across the organisation
• Represent Quest for Learning professionally and passionately to external audiences
• Contribute ideas and insight to support organisational growth and sustainability

Person specification

We recognise that strong fundraisers do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as bid writing, partnerships, relationship management, education, sales, communications, account management or business development - and are excited by our mission - we would strongly encourage you to apply.

Essential

• Excellent written communication skills with strong attention to detail
• Highly organised, with the ability to manage multiple deadlines and priorities
• Strong research and analytical skills
• Ability to work independently and proactively
• Strong interpersonal and relationship-building skills
• Confidence using databases, spreadsheets and digital systems
• Ability to communicate complex ideas clearly and persuasively
• Commitment to the mission and values of Quest for Learning
• Experience of writing successful funding applications, bids, proposals or other persuasive written content

Desirable

• Experience in trusts and foundations fundraising within the charity sector
• Experience using Beacon CRM or similar fundraising databases
• Understanding of monitoring, evaluation and impact reporting
• Experience within education, children’s services or related sectors
• Knowledge of the Oxfordshire funding landscape
• Experience working within a small charity or growing organisation

What success looks like in this role

Successful performance in this role is likely to include:

• Building and maintaining a strong and active funding pipeline
• Producing a consistent volume of high-quality applications and reports
• Securing significant grant income for the charity
• Developing strong funder relationships and stewardship practices
• Contributing to the growth and professionalisation of Quest for Learning’s fundraising function
• Helping position Quest for Learning for sustainable long-term growth

As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.

Who thrives at Quest for Learning?

People who tend to thrive at Quest for Learning are:

• proactive and solutions-focused
• motivated by meaningful impact
• comfortable working independently while collaborating closely with others
• excited by helping build and improve systems and processes
• adaptable, thoughtful and motivated to grow professionally alongside the organisation

Working arrangements

• 0.5 FTE with flexible working arrangements
• Hybrid role combining home working with one regular day or half-day per week in Abingdon/Oxfordshire
• Occasional travel across Oxfordshire for meetings and events
• Flexible working patterns can be discussed

Benefits

• Flexible and hybrid working
• Pension contribution
• TOIL policy
• Supportive and collaborative working culture
• Professional development opportunities
• Opportunity to help shape a growing fundraising function within an ambitious charity

Application process

To apply, please submit:

• A CV
• A short statement explaining your interest in the role and how your experience meets the person specification

We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.

For an informal conversation about the role, please contact Chris Higgins, CEO

Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July 

Warm Welcome Fundraising Assistant

Location: Fully remote with flexible working arrangements 

Salary: £26,000 per year FTE, dependent on experience 

Contract: Part time (0.6FTE). We offer fully flexible working.
Closing date for applications: 9th July 2026, 11:59pm.

*Please note, both a CV and a cover letter must be submitted for applications to be considered.

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.

Interviews: w/c 27th July 2026

Start Date – ASAP – this is a new post. 

About the Warm Welcome Campaign

Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold purpose to enable a more deeply connected society where we all have free access to welcoming community spaces. 

We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth. 

We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.

Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.

We value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

It’s an important moment for us – we launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We launched our 100% Pledge Campaign  and in January delivered our second Warm Welcome Week in collaboration with a wide variety of partners.

On a path of growth, we are looking to build on the exciting opportunities already developed as well as continuing to explore potential. The team is growing to meet fundraising demand and maximise the wealth of opportunity available and we are looking for another team member to join us as we look to our future together.

The Opportunity

This is an exciting opportunity for an organised and proactive individual to join a small, friendly, and dynamic team in a varied role. If you are looking to build your fundraising experience, develop new skills across multiple fundraising areas, and have your work make a tangible impact on people’s lives, this could be the perfect role for you.

Within a small team of executive and assistant roles, you will work closely with the two Fundraising Managers (one focused on Trusts and Foundations and the other Corporate Partnerships) and the Development Director to support corporate, trust, foundation, and individual fundraising efforts. The role offers the opportunity to contribute across a broad range of fundraising activities and, depending on your interests and experience, take ownership of key tasks and projects.

Joining during a time of growth and strategic development, you will have the chance to be part of the implementation of a new Fundraising Strategy. This is a fantastic opportunity to gain valuable experience in donor stewardship, event coordination, individual giving campaigns, and data management, all while contributing to the success of the Warm Welcome Campaign.

In the role you will:

Assist the team across the fundraising function supporting corporate, trust, foundation, community and individual fundraising activities.

Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.

Demonstrate strong organisational skills and reliability, maintaining systems for data management and accurate records of fundraising activities and donor interactions.

Liaise professionally with Warm Welcome Spaces, funders and supporters, acting as a warm and approachable communicator.

Confidently use and manage our CRM system (Beacon) to track donor data and fundraising activities.

Support basic marketing efforts, including creating quality written content such as emails and social media updates, as needed.

Securely store and organise documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR and good fundraising practice.

Support the logistical planning for fundraising and wider team events.

Ensure deadlines are met, prioritising a varied workload and maintaining attention to detail in all tasks.

Take initiative to explore new areas of fundraising and contribute to innovation.

Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.

Essential Skills and Experience

1. Strong organisational and administrative skills with a track record of managing multiple tasks and meeting deadlines.

2. Experience in using CRM systems (e.g. Beacon) and proficiency in Microsoft Office and Google Suite.

3. Good written and verbal communication skills, with the ability to liaise professionally with diverse stakeholders.

4. A reliable team player who can prioritise work effectively and manage tasks under pressure.

5. Good numeracy skills and the ability to work on simple budgets.

Desirable Skills and Experience

1. Experience in fundraising or donor management within a charity or nonprofit organisation.

2. Knowledge of data protection and GDPR compliance for handling donor information.

3. Basic marketing skills, including experience with digital content creation and donor engagement.

4. A proactive learner with a passion for exploring new areas of fundraising and personal growth.

5. An interest in supporting community-focused initiatives like the Warm Welcome Campaign.

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:

• Committed to the power of relationships to facilitate social change 

• Collaborative, inclusive, ambitious, aligning with our core values 

• Self-starters with high levels of commitment, energy and motivation 

• Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context 

• Calm under pressure, and can adapt quickly in a fast-paced environment 

• Willing to pitch in to help other team members if needed 

• Organised with effective time management skills. 

Working arrangements 

• Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK. 

• This role is remote, part time, with flexible working arrangements

• All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

• You will need to have the right to work in the UK.

This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals. 

You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub. 

Key Responsibilities 

• Support the BSH Education Committee and deliver its programme of educational activity 

• Plan, coordinate and deliver webinars, podcasts, events and educational resources 

• Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date 

• Track engagement and usage data, including CPD activity 

• Support delivery of education sessions at external events and contribute to BSH events 

• Work collaboratively with other societies and organisations to enhance educational content and signposting 

• Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum 

At Woodgreen, we're passionate about helping pets and their people and we're looking for an experienced People Systems & Reward Specialist to join our People Team on a 12-month fixed-term basis, providing maternity cover for a key role at the heart of our people operations.

This is an exciting opportunity for someone who enjoys combining systems, data, payroll and reward expertise to deliver an excellent colleague experience and support organisational decision-making.Reporting to the Head of People, you will lead the day-to-day management of our people systems, payroll and reward activities, ensuring our employees are paid accurately and on time while providing valuable workforce insight to support strategic decision-making.

Acting as the subject matter expert for our People systems, you will help us to maintain high-quality workforce data, optimise processes and ensure an excellent user experience for employees, volunteers and managers.  You will work closely with colleagues across the organisation and will also support the development and administration of our reward and benefits offer, helping Woodgreen remain an attractive and engaging place to work and volunteer.

You will;

• Lead the delivery of Woodgreen's monthly payroll process through our outsourced payroll provider.
• Act as system owner and superuser for our People systems, ensuring data accuracy, compliance and continuous improvement.
• Produce workforce reports, dashboards and insights that support evidence-based decision making.
• Maintain and develop reward and benefits processes, ensuring colleagues receive a positive and seamless experience.
• Manage relationships with payroll, pension and benefits providers.
• Support process improvements, automation and system enhancements.
• Ensure compliance with payroll, pensions, data protection and employment-related requirements.
• Provide guidance and support to managers and colleagues on system use and people data.

Our successful candidate will be someone who can combine strong technical expertise with excellent stakeholder management skills.  So if you are passionate about data, systems, payroll and reward and have;

• Significant experience managing or supporting payroll processes.
• Experience working with HR and people systems, including CIPHR or similar HRIS platforms..
• Excellent data analysis and reporting skills.
• Advanced Excel capability and confidence working with complex data.
• Strong understanding of payroll legislation and statutory requirements.
• A proactive approach to problem solving and continuous improvement.
• The ability to build positive working relationships across a wide range of stakeholders.
• A high level of accuracy, attention to detail and discretion.

We would love to hear from you!

You'll be joining a supportive and ambitious People Team at an exciting point in our journey. This role offers the opportunity to make a real impact through systems, insight and continuous improvement while helping us create a great experience for our employees and volunteers.

This is a full time hybrid position working 37.5 hours per week.  It is expected that the successful candidate will spend approximately 1 - 2 days per week at our Godmanchester site depending on business need.

The starting salary for this position is £29,739 - £33,043 per annum depending on experience. This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.

People Officer
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)

We’re Hertfordshire Mind Network

We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

About the role

As People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture

As People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.

Key Responsibilities include:

Employee Lifecycle

• Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving.
• Advise line managers on recruitment; selection, interview and safer recruitment
• Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate.

Systems, Data & Reporting

• Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc)
• Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting.
• Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll.
• Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated

Employee Relations & Case Management

• Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests.
• Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed.
• Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate.

Projects & Continuous Improvement

• Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements.
• Support quality assurance processes in line with National Mind policies and ISO9001 standards.
• Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director

General Responsibilities

• To support any member of the People and Culture team and to cover team absence as required.
• Note taking for meetings as required
• Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health.
• Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement.
• Maintain strict confidentiality at all times.
• Undertake any other reasonable duties as required by the Senior Leadership Team.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 12 noon Thursday 16th July 2026
Interviews will be held week commencing 22nd July 2026.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Housing Night Worker to join our teams across Lansworth House and Gareth Stacey House, working flexibly between both sites to ensure young people are safe.

You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support.

What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Support resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental support overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively 

CLOSING DATE: Sunday 26 July 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

We have an exciting new opportunity to join our fantastic team in Pickering, North Yorkshire.

Age UK is recruiting for a motivated person with a passion for providing a high-quality customer service, looking to utilise their skills and experience to help raise funds toward our charity, which provides signposting and support to older people across the UK.

Working as a Shop Supervisor, you will sort, price and present stock, keep our store tidy and well presented, help to create a welcome environment for customers and potential donors, support shop volunteers with daily tasks, provide excellent customer service while striving to maximise store profits. As Shop Supervisor you will also deputise for the Shop Manager and Assistant Manager in their absence.

No day is the same, and you will be joining a friendly and supportive team of colleagues and volunteers. If you want to help us to help others, this might be the job for you!

The successful applicant will be required to work 13 hours per week including every Sunday. Each Sunday you will be responsible for managing the store, ensuring it showcases our wonderful donations and taking pride in maintaining a tidy and accessible space for all.

You will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values.

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

Please note this opportunity will require the successful candidate to work 13 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in working in a customer facing role
• Experience of cash handling
• Ability to lift and carry bags of stock up to 10kg's
• The ability to work as part of an effective team.
• Be able to lone work when needed
• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
• A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

About the Role

Advice Giving

· Provide advice through telephone and webchat

· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities

· Supporting clients to use ICT to make their new Universal Credit claim

· Use Citizens Advice resources to find, interpret and communicate the relevant information to  clients

· Complete benefits checks when appropriate

· Research and explore options and implications so that clients can make informed decisions.

· Act for the client where necessary using appropriate communication skills and channels.

· Refer internally or to other specialist agencies as appropriate.

· Ensure that all work meets quality standards and the requirements of the funder

· Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.

· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

· Complete the required training to comply with quality assurance processes

Research and campaigns

· Support our research and campaigns work through various channels including case studies, data collection and client consent

Professional development

· Keep up to date with legislation, policies and procedures and undertake appropriate training

· Read relevant publications

· Attend relevant internal and external meetings as agreed with the line manager

· Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate

Administration

· Use of telephony and IT equipment for multichannel delivery of advice services

· Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis

· Ensure that all work conforms to your organisation’s systems and procedures

Other duties and responsibilities

· Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service

· Demonstrate commitment to the aims and policies of Citizens Advice

· Abide by health and safety guidelines and share responsibility for own safety and that of colleagues

· Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.

Requirements

1. Recent knowledge and experience of the benefits systems, including experience of carrying out  accurate benefit check calculations in a professional setting

2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate

3. Experience of providing advice through telephone and web chat

4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them

5. Ability to interpret complex information and convey it in a way that is understandable to clients.

6. Good ICT knowledge with an ability to support clients with their online claim application

7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.

8. Assist with research and campaigns works by providing information about clients’ circumstances

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

10. Ability to meet targets and excel against objectives.

11. Ability and willingness to work both on own initiative and as part of a team.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.