266 Administrator and communications volunteer jobs

The Opportunity

GOD TV are looking to build our Partnerships call team in the UK. We are looking for dedicated Christians who would like the opportunity tobe part of a dynamictelephone call team committed to sharing the Gospel throughout the globe and serving our viewers both in prayer and creating opportunities for them to partner with us.

This is an opportunity to work from home and connect with GOD TV’s viewers via the phone with a variety of calls from across the US, the UK, Europe and the Nordic regions via phone & social media.

The Role

This role is a telephone based fundraising role. As a Partnership Co-ordinator you will be part of the UK Partnerships team. It will be your job to build mutually beneficial relationships with new and existing contacts over the phone. You will learn all about GOD TV and the powerful testimonies we receive, and will communicate with our partners to encourage them, share these stories and to increase financial support.

Responsibilities include making calls to ensure the re-engagement of lapsed donors, increasing regular giving and asking people to give new gifts. This is done from a perspective of creating ‘God’ appropriate opportunities for people to give into and not a sales approach, but as part of your role you will be expected to bring in new income and have an annual target to meet. 

You will be expected to think of creative ideas to help grow and sustain GOD TV’s donation income alongside your team.

Why This Role

This is more than a fundraising position; it is a front-line ministry role at a pivotal moment in GOD TV’s history. As a Partnership Co-ordinator you serve as the face of GOD TV, building and maintaining strong relationships with the partners who engage with this ministry.

For a professional who excels in communication and finds deep fulfilment in prayer, this role offers the rare chance to use your career to directly advance the Gospel. You will join a high-energy, supportive team where your daily conversations have a tangible, eternal impact on millions of homes worldwide.

Please download the full Job Description for more information.

Genuine Occupational Requirement

Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. 

Swansea Women’s Aid is seeking an inspiring, courageous and values-led Chief Executive Officer to lead our specialist women-only domestic abuse charity following the retirement of our current Chief Executive Lynne Sanders MBE after more than 40 years of outstanding service. 

Working closely with a well-established Board of Trustees, you will provide strategic and operational leadership across the charity. You will: 

• Provide clear, strategic and compassionate leadership. 

• Work with Trustees to shape and deliver the charity’s future direction. 

• Ensure strong governance, safeguarding, financial sustainability and compliance. 

• Represent Swansea Women’s Aid as a credible and influential voice for women and children affected by abuse. 

• Identify opportunities for service development, partnership working, fundraising and long-term sustainability. 

About you

You will bring significant senior leadership experience together with: 

• Strong financial and organisational management skills. 

• Understanding of income generation, commissioning and accountability
• Experience of leading people and supporting positive organisational culture. 

• The ability to build trusted relationships and effective partnerships. 

• A genuine commitment to ending violence against women and children. 

Knowledge and experience of the VAWDASV sector, charity governance, commissioning, fundraising and service development would be highly desirable. 

You may not have followed a traditional route into senior charity leadership. We are interested in the skills, experience, values and perspective you can bring to Swansea Women’s Aid and its future. 

Equality and inclusion 

Swansea Women’s Aid welcomes applications from women with the skills, values and lived or professional understanding needed to lead a specialist service. 

This post is open to women only. Swansea Women’s Aid considers that being a woman is an occupational requirement for this post under Schedule 9, Part 1 of the Equality Act 2010. 

About the Royal School for the Blind Charity

The Royal School for the Blind Charity Liverpool is a charity that runs both a School for young people aged 2-19 years old and an adult day service for young adults over the age of 19 with vision impairment, sensory, or additional needs. Although our funding comes from a variety of sources, we are starting to fundraise to support our income and make our work more sustainable for the future. Income generated will support the development of our pupils and young adults, prepare them for the opportunities, responsibilities and experiences of adult life and encourage their independence, communication and mobility. 

Why this role matters

We have ambitious plans for the future including building a new Centre to provide opportunities for therapies and independent growth for young people, and we know that developing sustainable voluntary income will be critical to achieving them. That's why we're investing in fundraising and creating this new role. As our first Development Manager, you'll have the opportunity to build our fundraising approach from the ground up, developing new relationships with individuals, businesses, communities and charitable funders and helping us tell the story of our work to new audiences.

Role Overview and Application Process

Job Title: Charity Development Manager

Hours: Full Time (37 hours per week)

Location: This role can be either office-based at the Royal School for the Blind Charity, or hybrid. 

Responsible to: Charity Leadership Group and managed by Head of Central Services

Pay Scale: £35k - £40k, depending on experience (NJC 26-30)

Term: Two-year fixed term in the first instance, with the ambition to establish fundraising as a sustainable long-term function within the charity.

This is a rare opportunity to build and shape a new fundraising operation from the ground up, playing a pivotal role in the long-term growth and sustainability of the Royal School for the Blind Charity. As the function develops, there will be scope to expand its reach and impact, offering excellent potential for career progression.

The Charity Development Manager will lead efforts to secure vital income that underpins the charity’s vision and purpose, driving support through donor engagement, targeted campaigns, and strategic fundraising initiatives. Our long-term ambition is to build a diversified fundraising programme capable of generating approximately £400,000 annually. This role will be instrumental in developing and delivering a growing, high-performing fundraising portfolio.

We are looking for an experienced fundraising professional who can design and deliver a robust, evidence-based fundraising strategy. This will involve gaining a deep understanding of the charity’s mission, stakeholders, and audiences, as well as the broader funding landscape, creating a diversified and effective approach that maximizes income and long-term sustainability. This is an exciting time for the Charity as we become much more outward-looking. Alongside our existing work, we have begun a capital building project to enhance our resources. When completed, the new Rushton Centre will house facilities which are open to the public, including a hydrotherapy pool and a café. At the heart of this is a wish to make the Royal School for the Blind Charity part of the fabric of the City.

In this new post we are looking for someone who can help open up our work to the wider public: the role is well suited to an experienced fundraiser looking for autonomy and the opportunity to help shape the next chapter in the charity’s history.

Although this is a new standalone fundraising role, you won't be building the function in isolation. The post sits within a well-established and supportive team and will be strategically led by the Charity Leadership group and Board of Trustees. In addition, you will have access to colleagues across our services to help bring our impact to life, and support to develop campaigns and engage new audiences. Alongside this, the Charity is currently fundraising for a capital project for a significant new building to resource our activities and reach out into the wider community. Whilst this is a separate project, in the future there will be exciting opportunities to link the new building into the core fundraising strategy.

For full roles and responsibilities please see the application pack.

Applications close: 9am on Wednesday 21st October

Shortlisting: Thursday 22nd October

Interviews: Wednesday 4th November

Preferred start date: January 2027 (or as soon as possible)

Safeguarding

The Charity considers safeguarding as its highest priority and fosters an active safeguarding culture. The post will be subject to a range of pre-employment checks, including collection of 3 references, online checks and an Enhanced Disclosure and Barring Service check. 

At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.

This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.

You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.

What makes this opportunity different

This role offers more than traditional database administration.

Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.

You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.

What you’ll be doing

You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:

• Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
• Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
• Delivering clear training, guidance and practical support to CRM users
• Managing data imports, cleansing, audits and database administration
• Monitoring data quality and improving how supporter information is recorded
• Working with stakeholders to understand their needs and improve systems and processes

About you

You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.

You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.

You’ll bring:

• Proven ability to learn new systems quickly and develop advanced knowledge
• Strong data manipulation skills using Excel, Access or comparable tools
• Highly developed problem-solving skills
• The ability to investigate data or system issues methodically
• Experience managing several stakeholders and competing requirements
• The ability to draw out requirements and translate them into practical improvements
• Strong communication skills and the ability to explain technical information clearly
• A proactive approach and a high level of initiative

It would be helpful, but not essential, if you have

• Experience of working within a charity
• Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
• Experience using ImportOmatic or a similar data import tool
• Experience designing and delivering systems training
• Experience creating user guidance or process documentation
• Experience supporting CRM adoption or system change 

Benefits:

• Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
• 27 days’ annual leave plus bank holidays, rising to 29 days after five years
• A contributory pension scheme with employer contributions of up to 6%
• Life insurance for eligible pension scheme members
• Enhanced maternity and adoption leave and pay
• Employee assistance and confidential counselling services
• Flexible working options
• Subsidised on-site canteens
• A bright, modern Chelsea office close to South Kensington station
• The technology and equipment needed to work effectively from home

Our Commitment to Inclusion

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all

CAHN is seeking a proactive and relationship-focused Partnerships & Membership Officer to help grow our membership, strengthen partnerships and increase engagement with organisations that share our commitment to health equity.

You will build and maintain relationships with corporate, academic, community, faith and delivery partners, support membership applications and renewals, coordinate outreach and maintain accurate partnership and membership records.

You will also support partnership engagement across CAHN’s programmes, campaigns and flagship events, coordinating stakeholder communications, invitations, follow-up actions and other activities that strengthen our relationships.

We are looking for someone who is confident, organised, proactive and an excellent communicator, with the ability to build trust, manage multiple priorities and turn relationships into meaningful opportunities.

This is an exciting opportunity to develop your career in partnerships, stakeholder engagement and membership while contributing to CAHN’s mission to reduce health inequalities affecting Black Caribbean and African communities.

If you enjoy connecting people, building relationships and creating opportunities that make a difference, we want to hear from you.

OVERVIEW OF THE ROLE

This exciting role will support on the delivery of income from a range of high-value donors within our philanthropy and corporate income streams. This position is key for both Helen Bamber Foundation and Asylum Aid and the postholder will work closely with the fundraising team, enabling the Senior Corporate and Philanthropy Executive and the Group Director of Fundraising to build successful funding partnerships.

We’re looking for a someone who is an effective communicator with a flair for writing, who is results-focused and organised. This role best suits someone who is eager to learn and work as part of a tight-knit and successful team, and who can respond creatively and consistently to our current and future donors’ requests.

This is an exciting opportunity for someone looking to begin their career in charity fundraising. The candidate will preferably have some experience working or volunteering in the charity sector, and we welcome applications from candidates with transferrable experience, such as working in a client-facing role, in communications, copywriting or in event planning. 

HOW TO APPLY

The first stage is to complete on our online application form on our website by 10:00 am on Monday 28th Sep 2026. 

The website form will ask you to: 

• Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
• Upload your current CV 
• Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

TIMELINE

Closing date: Monday 28th Sep 2026 at 10:00am 

Preliminary interviews (online): 6th Oct 2026

Final panel interviews (in person): 13th Oct 2026 

ELIGIBILITY 

Please note that the successful candidate must have the right to work in the UK (as a small charity we do 
not have the capacity to sponsor work visas).
(Full details available on the Job Description) 

ADJUSTMENTS 

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll 
always endeavour to be as accommodating as possible. If you require a different format of the application 
form, such as large print or Word format, or if you would like to discuss any specific requirements, please 
get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities -

To ensure BSWA’s refuge accommodation is maintained to a high standard of cleanliness and maintenance, creating a safe and welcoming environment for women and children. 

This post will be is to cover one of our Birmingham refuges, but some cover may be required at any of our refuge sites (in Birmingham and Solihull) from time to time. 

The 22 hours will need to be worked primarily over 5 days and between the hours of 9am and 5pm.

Experience Required - 

Of carrying out health and safety checks to comply with legislation and organisational needs.

Of working in a residential setting to ensure that the building is well cleaned and maintained.

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Friday 2nd October. Interviews will take place weeks commencing 19th October. Apply via our website.

Full Time | Permanent Contract
Salary: £12.71 per hour (increasing to £13.45 after 6 month probation) 

Are you passionate about supporting vulnerable women to overcome challenges, rebuild confidence and achieve greater independence?

Harrogate Homeless Project is seeking a compassionate and dedicated Women’s Support Worker to join our Client Services Team. This rewarding role provides vital support to women experiencing homelessness and housing insecurity, helping them access the services, opportunities and encouragement they need to move forward with their lives.

Working across our hostel, Springboard Day Centre and supported accommodation, you will provide person-centred support in a safe, welcoming and non-judgemental environment. You’ll be part of a supportive team committed to empowering women to achieve positive outcomes and maintain sustainable tenancies.

Key Responsibilities

• Provide day-to-day support and assistance to female clients living within our hostel and supported accommodation.
• Deliver a professional and welcoming reception service to clients, visitors and members of the public.
• Support the induction of new female residents, ensuring all relevant paperwork and processes are completed.
• Work closely with caseworkers to encourage and support clients to engage with agreed support activities and appointments.
• Build positive, professional and trusting relationships with clients, providing practical and emotional support where appropriate.
• Maintain a safe, non-discriminatory and inclusive environment for all clients.
• Manage client behaviour in accordance with organisational policies and procedures, issuing warnings and evictions where necessary.
• Collect service charges and donations, ensuring accurate cash handling and record keeping.
• Maintain accurate client records, support notes and incident logs using HHP’s database systems.
• Carry out health and safety checks, including room inspections, to ensure accommodation remains safe and suitable.
• Support the reporting and resolution of maintenance issues within client accommodation.
• Assist clients with housing benefit applications and related documentation.
• Support the induction and supervision of volunteers.
• Work collaboratively with colleagues, volunteers and partner agencies to achieve positive client outcomes.
• Contribute to fundraising events, promotional activities and the wider work of the charity.

What We Are Looking For…

We are looking for someone who is caring, resilient and committed to supporting women facing complex challenges.

Reporting to: Senior Support Worker
Location: Harrogate, North Yorkshire
Contract: Permanent

This post is restricted to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. The role involves direct support, room checks and accommodation-related work with vulnerable female residents where privacy, dignity and wellbeing are central to the role.

Benefits Include

• Opportunities for professional development and training.
• 33 days annual leave (including bank holidays) plus birthday leave.
• Healthcare package.
• Travel benefits.
• Workplace pension scheme.
• The opportunity to make a real difference in the lives of women experiencing homelessness.

About Us

Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.

We work with partners to give people facing disadvantage hope of a different future and empower people to change their lives through support, accommodation and opportunity.

Harrogate Homeless Project is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

How to Apply

Please send your CV and a brief covering letter to Eden Makey or call for an informal conversation about the role.

Closing Date: 4 October 2026

We will assess applications as they are received and interview suitable candidates on a rolling basis. Therefore, we reserve the right to close this vacancy earlier than the stated closing date if a suitable candidate is appointed. Early applications are encouraged.

Supporter Care Officer (Fundraising)

The Royal Free Charity is seeking an ambitious, motivated and talented supporter care officer to join their fundraising team.

This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across north London.

Role details

· Salary: £30,724 - £33,910 per annum - subject to skills and experience   

· Hours of work: 37.5 hours a week over five days

· Base: Hybrid working for the foreseeable future, with regular attendance in  the office two days a week, including      Thursdays, at our central office:

  -   Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from other sites at:

  - Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

  - Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The supporter care officerwill report to the senior individual giving manager.

We are looking for a Supporter Care Officer to deliver an exceptional experience for our fundraising supporters, ensuring every interaction with Royal Free Charity is positive, engaging and supporter centred.

The postholder will combine excellent front-line supporter stewardship with a proactive approach to improving processes and ways of working, helping to ensure supporters receive the highest standard of care throughout their journey with us.

The team

Our dynamic fundraising department generated £4.5m through donations in 2025/26, and we are now preparing for an ambitious £50m fundraising campaign in support of a ground-breaking £100m cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:

• Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.
• Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
• The Fundraising Operations team develop and maintain the foundation to underpin and support the fundraising activity of the entire department, including campaign operations, data, governance, prospect research and stewardship.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research with global impact.

We support over 17,000 NHS staff and two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals, as well as more than 30 NHS services.

Through the programmes, services and equipment we fund, we make a direct and lasting difference to patient care.

Equality, diversity and inclusion

As an equal opportunities employer, the Royal Free Charity is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates and encourage applicants from a wide range of backgrounds to apply.

We live our values of dedication, innovation, partnership, energy and respect in everything we do.

Benefits:

Core benefits

• 25 days annual leave plus UK bank holidays and a three-day office closure between Christmas and New Year 
• Annual leave increases to 30 days after five years’ service
• Generous pension scheme – we match your 4% contribution and up to 9%
• Enhanced sick pay, maternity and paternity packages
• A flexible working policy

Financial wellbeing

• Access to expert financial advice via the London Credit Union
• Discounts with the Blue Light Card
• Death in Service benefit

Health & wellbeing

• Subsidised gym, pool and classes at our Rec Club in Hampstead
• Secure cycle parking and showers
• Fortnightly guided meditation
• Free massage therapy from our complementary therapy team
• Menopause peer support group
• 24/7 Employee Assistance Programme for confidential advice and support

Could you make a difference to Young Carers in Wandsworth? 

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation. 

Benefits of working for Wandsworth Carers’ Centre:  

Friendly team and working environment, hybrid working on completion of induction period with a minimum 60% office based. 

Annual leave starts at 31 days increasing to 36 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program. 

Our Charity:  

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caringroles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate,often helping Carers through difficulttimes. 

Young Carers Support and Development Worker 

Salary: £31,402.80 per annum (inc. Inner London Weighting) 

Full time (35 hours per week) 

The role: 

You will work across three key age groups, 5–11, 12–16 and 16-25, delivering and supervising activities, supporting events and trips, and providing behavioural management where needed as well as being required to plan and facilitate a weekly After School club for ages 5-11 and 12-16. Alongside group activities, you will offer one-to-one support to individual Young Carers and Young Adult Carers, ensuring they feel heard, included, and supported as they navigate the challenges of their caring roles. You will also deliver awareness training sessions, run stalls, and build partnerships in the community to identify and engage Young Carers. 

Skills and experience: 

The successful applicant will have outstanding organisational and communication skills, be confident organising trips and activities for children and experience working with children.  They will be able to manage conflicting demands with tight deadlines, be a key team player and be committed to working with Young Carers and volunteers. 

They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce. 

Project Worker - Day Centre

Full-Time 37.5hrs per week

Part-Time 17.5hrs per week

Purpose of Role

Firm Foundation is a growing organisation committed to supporting people experiencing homelessness. This role sits at the heart of that mission, working directly with clients at our Day Centre to help them access suitable and sustainable housing, navigate available services, and engage with FirmFoundation's wider projects. The post holder will play a vital part in creating a safe, welcoming, and well-run environment where clients feel valued and supported.

Job tasks

·       Part-time: assist at FirmFoundation’s Day Centre sessions five times a week for 3 and half hrs and 1hr per month for supervision

Full-time: lead a small team ensuring that the Day Centre runs smoothly and manage our clients with a trauma informed approach

· Ensuring sufficient supplies of “Shower Packs” for the Day Centre sessions

· Working with and supporting volunteers who attend to provide food and/or social activities

· Ensuring the safety and security of participants and venues during the Day Centre sessions

· Initial assessment of client needs

· Ensuring venues are left clean and tidy after Day Centre sessions

Administration

· Record all client activity and outcomes accurately on FirmFoundation's information management system

· Maintain necessary confidentiality in all record-keeping and communications

·  

Volunteer Coordination

· Work alongside and support volunteers attending sessions to provide food, activities, and companionship

· Help to create a warm and inclusive atmosphere that reflects FirmFoundation's values

Other duties commensurate with the role may be added by negotiation

Day Centre Project Worker – Person Specification

Essential

Strong communication skills, both written and spoken. Ability to support and coordinate volunteers. Ability to listen with patience, empathy, and understanding. Confidence in using IT, including Microsoft Office. Good organisational skills, including ability to manage supplies and venue logistics.

A positive and flexible attitude towards work

Ability to listen to clients with patience and understanding

Positive, flexible, and collaborative approach to work. Ability to maintain confidentiality and handle sensitive information appropriately.

Confidence in using IT, especially Microsoft Office

Ability to work within a Christian ethos

Desirable

Understanding of support available locally, including from other agencies

Experience of using digital reporting systems

Experience of working with homeless and vulnerable people

Please note this post will be subject to an enhanced DBS check for those working with vulnerable adults.

Note on the Recruitment Process:

Successful candidates will be invited to attend an in-person Assessment Day on Wednesday 28 October as the next stage of the recruitment process.

• The Assessment Day is an opportunity to learn more about the organisation and demonstrate your facilitation skills.
• Candidates will be required to deliver an engaging 20-minute facilitation activity tailored to young people aged 12–16.
• The Assessment Day will take place at our London head office: 200a Pentonville Road, London, N1 9JP.

Candidates who are successful at the Assessment Day will be invited to a formal, competency-based interview, which will take place online on Friday 30 October. The interview will last approximately 45 minutes.

A final candidate will be selected following the interview stage.

Main Purpose of the Role

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime. Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings using creative media, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.

As the post holder you will be responsible for delivering our front-line work to young people, parents and other adults (professionals). You will work in schools and in community settings across London and/or Manchester to generate impact for young people using Khulisa’s trauma-informed approach. This role requires an enhanced DBS check.

The post holder will be required to work in a hybrid capacity, with 2–3 days per week spent in Khulisa partner schools or other programme delivery locations during term time. Outside of these periods, the post holder may work from home or from our London King’s Cross office (optional).

The role requires a willingness and ability to travel regularly to various locations across London and, where necessary, Manchester. For candidates applying to the Manchester-based post, this will include travel to London where required. This travel is essential to fulfil the responsibilities of the role, including programme delivery and engagement with stakeholders and colleagues.

Main Duties and Responsibilities

We are looking for Programme facilitators based in London or Manchester/North west England

Programme Delivery:

· Facilitate the delivery of sessions in our flagship Face It programme and modular workshops to young people, our Nurturing Connections programme for parents and carers, and our trauma training for professionals.

· Facilitate delivery to a high standard in all settings (schools, youth services, and community spaces), ensuring that you are always taking a trauma informed approach.

· Facilitate various youth participation workshops, co-delivering with young people as much as practicable.

· Respond to any questions, disclosures or safeguarding concerns raised during sessions and follow up where necessary with the relevant safeguarding teams or, where consent is secured, make onward referrals for additional support in specific cases.

· Contribute to the continuous development of all aspects of the programmes, sharing new ideas and using best practice.

· Participate in the periodic review and updating of programme contents and/or development of new materials with relevant colleagues, ensuring that materials used across the team are always uniform and consistent.

· Maintain accurate records of programme activities, including record of input, output, and impact as well as demographics data, and support relevant colleagues in ensuring effective monitoring and periodic evaluation and reporting of impact generated.

· Manage relevant budgets and ensure a value for money approach to all expenditure, making sure to keep within budget.

Programme Coordination:

· Take direct responsibility for logistics of individual programme delivery or activity, including scheduling, resourcing, staffing, and liaising with schools and other partners to ensure effective delivery.

· Work with colleagues in Impact and Evidence team to provide programme data as required to effectively demonstrate impact generated through your delivery.

· Where possible during delivery, generate multi-media content for the use of colleagues in communications to use in updating the Khulisa website and for social media.

Stakeholder Management:

· Support the Programmes & Participation Manager in the building and maintenance of strong relationships with delivery partners - schools, community organisations, and other important stakeholders.

· Contribute to any work to use learning from delivery activities to redesign existing programmes and/or develop new pieces of work as required.

· If required, represent Khulisa at events, meetings, and conferences as required etc.

· Support the onboarding and training of Associate Facilitators and volunteers as necessary.

· When required, support the onboarding and training of other permanent programme staff.

Additional Duties and Responsibilities

· Objectively review the successes and achievements of each delivery session facilitated against programme or activity objectives, identifying and implementing opportunities for making ongoing improvements.

· To actively deliver all elements of the Khulisa programme, including work with adults and Khulisa’s Young Influencers.

· Depending on experience and qualifications, to be receptive to any other duties as required by the line manager and in line with the needs of Khulisa.

· To develop and maintain good working relationships with colleagues and other professionals, and to participate in team meetings.

· To participate in personal supervision in accordance with Khulisa’s supervision and performance appraisal policy and attend agreed training as relevant.

· At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity and demonstrate respect for colleagues and Khulisa’s aims and values.

· To maintain an awareness of own and others’ health and safety and comply with Khulisa’s Health and Safety policies and procedures.

· Occasional evenings and weekend (events) may be involved with time off in lieu agreed.

·  London-based Programme Facilitators may occasionally be required to deliver sessions in Manchester, while Manchester-based Programme Facilitators may also be asked to facilitate in London and in addition, will be expected to attend occasional whole-organisation meetings at the London office.

The Mental Health Foundation is recruiting for a Policy & Public Affairs Officer to support the development and delivery of our policy and public affairs programme, based in our London office.

Deadline: 5pm on Monday 5th October 2026 - however, we reserve the right to close this vacancy early if we receive plenty of suitable applications - if you're interested, we encourage you to apply soon!
Location: London
Salary: Starting salary £32,604 rising to £36,796, plus London weighting of £4,000
Hours: Full-time (32 hours per week)
Contract type: Permanent

This exciting role will support the Mental Health Foundation’s policy objectives through policy and public affairs work, while contributing to the development and delivery of the policy and influencing team’s strategy. The postholder will lead on specific policy priorities and maintain a strong understanding of policy and legislative developments affecting public mental health. By building relationships with key stakeholders, including parliamentarians, they will help strengthen the Foundation’s influence and drive meaningful improvements in mental health policy.

What does the role involve?

• Work closely with the Head of Policy & Public Affairs and other team members as appropriate to develop and deliver the Foundation’s policy objectives through policy and public affairs work.
• Maintain up-to-date knowledge of policy and legislative developments affecting public mental health and particular priority policy topics for the Foundation.
• Act as the main contact between the policy and influencing team and the campaigns team.

What skills, knowledge and experience are we looking for?

• In-depth knowledge of policy development systems and processes in the UK.
• Excellent writing skills, including the ability to write precisely and quickly for a range of audiences.
• Ability to critically analyse complex legislative, policy, and research developments.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check, renewed on a 3-yearly basis and two most recent references). We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. We reserve the right to close this vacancy early should we receive plenty of suitable applications so we recommend applying as soon as you can. First round interviews are planned for 20th to 22nd October. Second round interviews are planned for 28th October.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We operate a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Responsibilities

People and Team Leadership

• Line manage the Fundraising Manager, providing regular supervision, support, and performance development

• Lead the planning and delivery of all-hands meetings and team development programmes, fostering a collaborative and high-performing team culture

• Maintain oversight of team resource mapping, ensuring capacity is well-managed across the organisation

Impact and Evaluation

• Lead the design and ongoing development of Routes' impact evaluation framework, ensuring it captures meaningful data about the difference our work makes

• Oversee the collection, analysis, and interpretation of impact data throughout the year, using findings to inform programme development and organisational decision-making

• Write and produce Routes' annual impact report, communicating our work and outcomes compellingly to funders, partners, and the wider sector

Income Generation

• Support the Fundraising Manager with grant applications, funder relationships, and income generation activity as needed

• Manage the sales pipeline for the mentoring programme, including prospecting, relationship development, and conversion of corporate and organisational clients

• Source and manage CSR partnerships, building relationships with corporate partners and ensuring existing partnerships are well-stewarded

Operations

• Lead on the creation, review, and approval of organisational policies, ensuring Routes' policies are up to date, legally compliant, and reflective of our values

• Oversee day-to-day office administration and organisational housekeeping

• Manage organisational insurance, ensuring appropriate cover is maintained and reviewed annually

• Oversee staff IT, laptops, phones, and software subscriptions, including troubleshooting and managing supplier relationships

• Draft and manage organisational contracts, including supplier, partner, and service agreements

• Lead on the conversion of Routes from a CIC to a CIO, working with legal advisors, the board, and relevant statutory bodies to manage the process

Strategy

• Contribute to the development and delivery of Routes' organisational strategy, bringing insight from your areas of responsibility

• Lead on the development and implementation of Routes' income generation strategy, working closely with the Fundraising Manager and Co-CEO

Communications

• Write thought leadership pieces for the Routes blog, contributing to Routes' voice and visibility in the sector

Leadership Development and Learning

• Take ownership of your own professional development, using the annual training budget to attend relevant training, events, and sector learning opportunities that strengthen your contribution to Routes and the wider sector

There are some areas of responsibility that sit under the other Co-CEO, but we would expect the person in this role to maintain some oversight or involvement in to enable smooth co-working between the roles. These are:

• Safeguarding: Act as Designated Safeguarding Lead (DSL) when required, ensuring Routes meets its safeguarding obligations and that staff and volunteers are appropriately supported

• Finance: Attend and contribute to monthly finance meetings, planned by other Co-CEO, maintaining a clear understanding of the organisation's financial position and flagging any concerns to the Co-CEO and board

• Governance: Attend board meetings, providing updates on areas of responsibility and supporting the board to fulfil its governance function

Person Specification

Experience

• Experience in a senior leadership role within the charity, social enterprise, or public sector

• Demonstrable experience of managing and developing staff, with a coaching and supportive leadership style

• Experience of income generation in a charity or social enterprise context, including either grant fundraising, corporate partnerships, or programme sales

• Experience of designing or overseeing monitoring, evaluation, and learning frameworks and producing reports that communicate impact clearly

• Experience of managing operational and governance responsibilities, including policy development and working with a board

• Experience leading teams in challenging, fast-changing and resource-constrained environments 

• Experience of working with or for communities facing marginalisation, discrimination, or structural disadvantage, and a deep understanding of the barriers refugee and asylum seeking women face in the UK

Skills and Knowledge

• Ability to balance day to day operational oversight with long term strategic planning, ensuring that Routes’ work remains in line with values and objectives whilst responding to the changing needs of participants and the external landscape

• Strong written communication skills, with the ability to write compellingly for different audiences

• Financially literate, with the ability to read and engage meaningfully with management accounts and budgets

• Highly organised, with the ability to manage a broad and varied portfolio without dropping the ball

• Comfortable working with data, both quantitative and qualitative, and using it to draw meaningful conclusions

• Strong relationship-building skills, with the ability to build trust quickly with a wide range of stakeholders including funders, corporate partners, board members, and colleagues

• Sound understanding of CIC/charity governance and good practice, and the ability to make confident decisions independently while knowing when to consult

Values and Approach

• Deep personal commitment to gender equality, racial justice, and the rights of refugees and asylum seeking people

• Understanding of the importance of implementing trauma informed practices and a commitment to accessible working practices for all

• A collaborative leadership style that builds trust, shares power, and brings out the best in others

• Comfortable with ambiguity and change, able to hold complexity without becoming overwhelmed by it

• Honest, transparent, and accountable, someone who says what they mean and follows through on commitments

• Energised by working in a small, values-led organisation where everyone mucks in

Additionally, it would be desirable for you to be trained as a Designated Safeguarding Lead, but training on this can be provided.

A Note on Experience

We know that leadership experience takes many forms, and that people from marginalised communities,  including those with lived experience of the asylum system, are often underrepresented at senior levels in the charity sector despite having exactly the qualities and understanding this role requires. We warmly encourage applications from people who may not follow a conventional career trajectory but who can demonstrate the skills, values, and commitment we are looking for. If you are unsure whether your experience is the right fit, please do get in touch before applying,  we would rather have that conversation than miss out on the right person.