Administrator and development jobs
Engagement and Events Executive
Annual Salary - £27,263
Hours per week (full time/ Part time) – 35 hours
34 days’ annual leave (full-time equivalent)
Thank you for your interest in the position of Engagement and Events Executive at Kent Students’ Union Trading Ltd (KUTL), the commercial arm of Kent Students’ Union.
We are a vibrant, student-led organisation with an exciting future ahead. After a challenging few years, we are growing from strength to strength with renewed focus and energy, working to amplify the voice of our members and ensure they have a fantastic student experience. Our new strategy outlines our priorities for the next two years and drives everything we do.
Students are the reason Kent Students’ Union exists.
We support them throughout their university journey, and our dedicated staff and volunteers work to enhance every aspect of their experience—whether that’s helping with their studies, supporting the practicalities of life, or providing opportunities for fun and connection.
Kent Students’ Union operates a range of services for students at the Canterbury Campus of the University of Kent, including retail shops, a bar, a café, a nightclub, and a children’s nursery.
We are excited to be re-launching our Give it a Go programme, which offers one-off events and activities designed to help our diverse student body build connections and feel settled.
Give It A Go (GIAG) is a programme of events open to all students at the University of Kent with the aim to provide a variety of activities for a broad range of students to try out. These could be craft sessions, sports, trips off campus and much more, we want to help students make connections, encouraging belonging, try something new, meet new people and develop their skills.
We also want to enhance the events we deliver for university open days and offer holder days to showcase why students should choose Kent. As a result, we are seeking someone who is innovative, creative, and experienced in delivering events—someone who is proactive, able to work independently, and confident collaborating across departments.
The postholder will be part of a flexible and dynamic team and will be required to work weekends and evenings as necessary to support open days and other events. They must therefore be adaptable and flexible in their approach to working hours.
How to apply: Application and Selection Process and Timetable
Applications Close: Monday 26 January 2026, 12 noon.
Interviews: Tuesday 3 February 2026
Applications
To apply: Please submit your application on our recruitment portal on our website. Please note that we do not accept CV only applications.
Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.
Further Information and Questions
If you require further information, please contact:
Name - Max Weston
Job Title -Commercial Events Manager
Job Specification
Operational Duties
- To oversee and co-ordinate our Give it a Go Programme, ensuring a variety of safe, inclusive and engaging events, trips and opportunities are delivered across the year. Day to day activities might include planning, setting up and delivering events through a small student staff team, liaising with our marketing department to promote the programme, monitoring attendance, seeking student feedback and completing risk assessments and ensuring the safety of attendees.
- To co-ordinate our presence at Arrivals Weekend and deliver a series of events as part of Welcome Week including supporting the delivery of Welcome Fair.
- To co-ordinate Kent Student Union’s presence at University Open Days and Offer Holder Days held on Saturdays, ensuring they are staffed, interactive and showcase Kent Students’ Union’s impact on the student experience to prospective students.
- To support the delivery of wider KSU events as and when required such as Summerball.
- This role involves regular manual handling tasks, including lifting, carrying, and moving items. Training, guidance, and appropriate equipment will be provided. Candidates must be able to perform these duties safely, with reasonable adjustments considered where applicable.
People Responsibilities
- To recruit and manage a small team of student staff to deliver the Give it a Go Programme.
- To co-ordinate the work and monitor the workloads of student staff, ensuring that staff levels are adequate and efficient.
- To undertake performance reviews of student staff, in line with Kent Students’ Union policy.
- To effectively lead, coach and mentor people to help achieve their own potential.
- To actively review, plan and evaluate individual training needs, encouraging a learning and development culture.
Financial Responsibilities
- To manage the budgets for, Give it a Go and Open days/Offer Holder Days , ensuring adherence to Kent Students’ Union’s financial procedures.
- To maintain financial controls and ensure that the Finance Department receives all relevant financial information promptly, in accordance with Kent Student Union’s financial procedures.
Expected Behaviours
- To attend training sessions, and appropriate meetings as and when required by Kent Students’ Union.
- To contribute to the positive image of Kent Students’ Union with students, the University, and the local community.
- To ensure systems are in place to reduce Kent Students’ Unions’ impact on the environment.
- To act as an ambassador for Kent Students’ Union and show loyalty to the organisation, abiding by the Union’s Constitution, policies, and procedures.
- To undertake other tasks and responsibilities compatible with the level and nature of the post as required by your manager from time to time to support the achievement of Kent Students’ Union’s strategic plan.
- It is expected that the post-holder will be in attendance for Open Days and Offer Holder Days held on Saturdays, some evening work is also expected. Whilst not essential, it would be of benefit if the post-holder had a driving licence.
Person Specification
Qualifications
GCSE English and Maths (grade C / 4 or above), or equivalent.
Experience
- Experience of managing people (paid staff or volunteers) to deliver outstanding results.
- Experience of financial management
- A track record of working with a variety of internal and external stakeholders and building effective relationships
- Experience of promoting and delivering a wide range of events
Knowledge
- A good knowledge of health and safety legislation and best practice in the management of health and safety including the completion of risk assessments.
- An understanding of the current issues affecting higher education institutions and students
Skills and Abilities
- Sound judgement and ability to handle competing priorities and a challenging workload in a pressurised environment
- Skilled and committed user of IT, enabling efficiencies and improved service using technology.
- Good verbal and written communication skills, with the ability to relate and communicate effectively with people at all levels.
Values & Behaviours
- An effective and highly capable individual who is punctual, friendly and has a positive attitude and takes pride in their own work.
- Evidence of commitment to continuing personal and professional development
- A firm commitment to equality of opportunity; an individual who values diversity, shows respect for all people and works well with people who have different ideas, perspectives, and backgrounds
- A team player, who helps others to build a successful team, celebrates others’ successes and supports others to achieve individual and team goals
This job description does not form part of the contract of employment. Please see our website for a full job and person spec. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.
Application and Selection Process and Timetable
Applications Close: Monday 26 January 2026, 12 noon.
Interviews: Tuesday 6 February 2026
Applications
To apply: Please submit your application on our recruitment portal on our website. Please note that we do not accept CV only applications.
Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dynamic and motivated Volunteer Coordinator to lead and support our volunteers during our final year.
This role is perfect for someone who understands volunteering from the inside, whether as a volunteer themselves or through close involvement, and knows what volunteers need to feel confident, valued, and effective.
You don’t need formal management experience. What matters most is that you’re a self-starter, a great communicator, and passionate about enabling people to contribute their time and skills to improve local health and care services.
This is a unique opportunity to play a central role in Healthwatch Wakefield’s final year and to support volunteers to make a real difference to local people’s lives. You’ll be trusted to shape the role, bring ideas, and leave a meaningful legacy.
We’re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we’re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we want you to apply.
The deadline to apply is Tuesday 10 February 2026 but we may close this opportunity earlier if we receive enough suitable candidates.
Benefits include hybrid and flexible working, 28 days holiday per annum not including Bank Holidays (pro rata), 5% employer pension contribution, access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities.
Find full details in the Application Pack.
About you
You might be someone who:
- Has experience of volunteering or working closely with volunteers.
- Understands what helps volunteers succeed and stay motivated.
- Is organised, proactive and able to work independently.
- Enjoys building relationships and supporting people.
- Is confident recruiting and engaging with people from diverse communities.
- Shares our commitment to improving health and care services.
Why join us?
This is a unique opportunity to play a central role in Healthwatch Wakefield’s final year and to support volunteers to make a real difference to local people’s lives. You’ll be trusted to shape the role, bring ideas, and leave a meaningful legacy.
We’re more interested in your potential, values, and understanding of volunteering than a lengthy CV. As we enter our final year, we’re less concerned with formal titles and more interested in people who bring heart, insight, and commitment. If that sounds like you, we encourage you to apply.
What you’ll do
- Reignite enthusiasm among our existing volunteers, reconnecting them with our mission and encouraging active involvement.
- Recruit volunteers from a wide range of backgrounds and communities.
- Design and deliver welcoming, engaging inductions.
- Support, motivate, and retain volunteers, ensuring they feel informed, valued and confident.
- Match volunteers to meaningful opportunities that suit their skills and interests.
- Be a key point of contact for volunteers, offering guidance, encouragement, and practical support.
- Work closely with colleagues to make sure volunteers are embedded across our work.
- Help make sure volunteering activity supports Healthwatch Wakefield’s impact in its final year.
Essential criteria
- Experience of volunteering and/or working closely with volunteers.
- A good understanding of what volunteers need to feel supported, motivated and successful.
- Ability to recruit, induct, and support volunteers in a positive and engaging way.
- Strong communication and relationship-building skills.
- Ability to work independently, take initiative, and manage your own workload.
- Organised, reliable, and able to juggle multiple tasks.
- Commitment to equality, inclusion, and reaching diverse communities.
- A genuine interest in improving local health and care services.
- Administrative skills, including record keeping, report writing, and use of IT systems.
Desirable criteria
- Experience of coordinating or supporting volunteers in a paid or voluntary role.
- Experience of supporting volunteers with different skills, needs, and backgrounds.
- Experience of community engagement or outreach work.
- Confidence delivering inductions, briefings, or group sessions.
- Understanding of the health, care or voluntary and community sector.
Your local health and social care champion
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Officer
Citizens Advice Woking (CAW) provides free, independent, and confidential advice and information to the residents of Woking, and anyone who works in the Borough, particularly the most vulnerable, to help with the problems they face. We are the only organisation locally that can and does address client issues holistically, across areas such as debt, housing and welfare benefits, not just single issues, and this is increasingly important as client problems become more complex.
We are looking for a Senior Manager who will bring both innovation and experience to lead a valued local charity.
Reporting to the Chair of the Trustee Board, the Chief Officer
- Is responsible to the Trustee Board for the management and leadership of Citizens Advice Woking,
- Represents Citizens Advice Woking to funders, partners and stakeholders,
- Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers,
- Is responsible for the continuing funding, planning and financial management of the service,
- Represents the organisation in Woking and contributes to the overall provision of strategic advice services in the borough.
In particular, the priorities for the Chief Officer in 2026/27 will be to:
- Manage CAW’s external relationships with our funders and the Woking community generally, to ensure satisfaction with the delivery of current projects, and their continuation,
- Collaborate closely with the other Surrey LCA Chief Officers to respond to the changing funding landscape. In parallel, continue to identify and deliver local projects for local funders,
- Ensure that suitable alternative premises are secured, and the transition is managed as smoothly as possible,
- Ensure the staff and volunteers are enabled to work effectively, particularly during this period of disruption,
The Chief Officer has an important leadership role, working closely with the Operations Manager, who has line responsibility for the staff and, generally, the internal CAW operation. The volunteers are managed on a day-to-day basis by the Advice Session Supervisors, who are critical to ensuring the quality of advice to clients, and the smooth running of the office.
How to apply
To apply for the role of Chief Officer at CAW, please see the Job Pack on our website.
You will need to send us your CV and a maximum 2 page supporting statement. The supporting statement should demonstrate how you meet the criteria outlined in the person specification and outline why you are interested in becoming the CO of Citizens Advice Woking.
Closing date for applications: Friday 6th Febraury
Applications will be reviewed on receipt, and we reserve the right to close earlier if applications from sufficient suitably qualified candidates have been received
The client requests no contact from agencies or media sales.
The purpose of this role is to deliver FSSW’s FareChance programme, including employability learning and practical logistics sessions alongside support and collaboration with the Employability Programme Facilitator. The FareChance programme currently works with young people aged between 18 – 25 who experience additional barriers to accessing education, training, or employment. The young people are supported to learn new skills, build confidence, and realise their full potential.
FareChance provides a unique combination of two parts: the first is working alongside other volunteers and staff learning key warehouse and logistics skills, getting firsthand practical experience; the second is tailored employability sessions in small groups with 1-1 specialist support.
The Employability Programme Lead will lead on running the employability workshops. This role will provide 1-1 support for young people where required and provide signposting and referrals to other specialist services. The successful candidate will be passionate about supporting people to thrive and be sensitive to the inequality and power imbalance faced by young people today. They will have experience of supporting young people to achieve their goals and can bring these skills to deliver FareChance. This role will coach as well as co-ordinate the programme whilst supporting the growth of an innovative, supportive, and caring employability pathway for people to overcome barriers and move closer to the future they deserve.
Duties and Responsibilities:
Programme Delivery
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Support the Employability Programme Facilitator to deliver practical warehouse activity sessions
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Working with the Operations team to ensure smooth integration of our participants and the programme into every aspect of the operation.
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Lead in providing tailored programme coaching/mentoring:
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Set up and monitor an action plan for each participant with realistic goals to overcome barriers they face.
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Provide advice and guidance, build confidence and support participants with appropriate resources for their next steps (including CV writing and interview skills)
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Identify project management opportunities and build plans with relevant staff in the wider team.
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Lead on developing and preparing programme resources.
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Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace.
Programme Development
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Lead on the recruitment, onboarding and offboarding of participants (currently 18–25-year-olds with possibility of expanding this range) onto the FareChance Programme.
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Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable.
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Build a Youth Steering/Co-production group to design, deliver and evaluate the programmes.
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Alongside the Head of Employability and Volunteering, support the development of the strategy for future programmes.
External partnerships and relationship building
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Work with the Head of Employability and Volunteering to develop our network of statutory, charity and business partnerships to increase referral pathways into and out of the programme.
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Support the fundraising team in providing updates for employability funders
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On occasion, attend events or appointments to support recruitment/represent FSSW
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Build a network of signposting for participants across the programme including local businesses and apprenticeship opportunities.
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Work with the Head of Employability and Volunteering to develop partnerships to offer on-course enrichment opportunities, e.g., away days and mentoring.
Reporting and Administration
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Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures
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Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate.
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Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data
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Deliver programme data and, in conjunction with the Head of Employability and Volunteering, analyse and feed into future programmes
Person Specification
It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.
Essential
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Knowledge and experience of delivering 1:1 and group motivational mentoring/coaching.
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Successful experience of supporting people back into work or training, with a strong commitment to advancing equality and diversity.
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Ability to work flexibly, respond positively to project changes and meet challenging targets.
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Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate.
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Good IT skills
Desirable
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Experience of building a programme
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Experience of responding appropriately to challenging behaviours
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Project management experience
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Excellent verbal and written communication skills
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Understanding of safeguarding and GDPR regulations
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Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes.
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Strong organisational skills including planning, prioritising, and time management.
We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we’d love to hear from you.
Additional Information
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Role may involve some manual handling; training will be provided.
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Enhanced DBS check required.
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This post is funded by St James’s Place Charitable Foundation
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Job Description Deputy CEO
Help us to prevent self-harm and abuse so that every young person can lead a safe and fulfilled life free from the risk of serious harm from themselves or others.
Pay: £45,000 pro rata per year
Hours: Flexible working hours 3-4 days a week
Hybrid role 50:50 in the Harrow office and remote
Reporting to CEO
Benefits
· 28 days’ holiday rising to 30 after 1 year (including public holidays)
· Pension scheme – Employer contributions 6%
Professional development opportunities
· Flexible Working – Right to request flexible hours or patterns
· Hybrid Working – Balance between office and home working
· Additional day of leave over the Festive period
· Hot drinks provided on site
The wïsh centre is a Registered Charity in London Borough of Harrow that helps young people to stop self harming so that they can live a life free from the risk of serious harm. Every year we support over 150 children and young people ages 12-25 years through long term psychotherapy and peer support groups. We deliver our work in schools and colleges and at our Centre in Harrow. We have a twenty year evidenced track record of success and a small and dedicated team.
We have a new three year strategy where we will focus on enhancing the capacity of wïsh Harrow so that we can support more young people and will continue to focus on partnership work with youth voice being central to, and informing, all that we do.
Purpose of the Role
The Deputy CEO is a new and exciting role that is pivotal in supporting the CEO in leading the charity, ensuring operational excellence, strategic growth, and sustainable impact. This role combines leadership, governance, income generation, stakeholder engagement, and quality assurance to help drive the charity’s mission forward.
The Deputy CEO will work closely with the CEO, enhancing capacity to recruit and retain staff and diversify sources of funding to ensure the sustainability of our service.
You will be responsible for creating new partnerships and commissioning opportunities and help us with income generation and the stewarding of funding relationships whilst keeping an overview of the quality of our services and how we communicate about our work.
You will be entrepreneurial and fast thinking, with skills of persuasion and strategy. Experience of working in the education, charity, mental health or social care field will be an advantage together with a genuine drive to improve life chances for young people.
Evidence of a track record in securing funding and commissioning is crucial.
Leadership & Governance
· Deputise for the CEO when required, ensuring continuity of leadership and decision-making.
· Contribute to strategic planning and the implementation of the charity’s vision and values.
· Prepare board papers, coordinate board meetings, and take accurate minutes to support effective governance.
· Act as a member of the senior leadership team, contributing to high-level decision-making.
Fundraising & Stakeholder Engagement
· Support the CEO in securing funding through high-quality bids and proposals to trusts, foundations, and corporate partners.
· Secure leads for commissioning with local schools and colleges and potential partnerships.
· Develop and steward strong relationships with funders, sponsors, local authorities, and other key stakeholders.
· Represent the charity at external events and meetings.
Operational & Team Management
· Manage and support a small staff team, including recruitment, induction, supervision, performance management and annual appraisals.
· Act as the Designated Safeguarding Lead (DSL) when required.
· Ensure all areas operate efficiently, meet compliance and safety standards, and support the charity’s purpose.
Policy and Monitoring and Evaluation
· Responsibility for Monitoring and Evaluation, including funder and impact reports
· Coordinate and manage policy development, risk management, and charity administration.
· Lead the creation and presentation of annual reports, impact evaluations, and other stakeholder funding reports and communications.
· Monitor KPIs and targets to ensure the charity meets its funding requirements and achieves positive outcomes.
· Support quality assurance processes
Data & Systems
· Maintain effective recording systems for both quantitative and qualitative data.
· Use management information systems to inform practice and identify trends.
· Ensure the website, social media and external communications are robust and effective.
Person Specification
Essential Skills & Experience
· Experience in a senior management role.
· Experience of writing successful funding bids and of commissioning.
· Track record of developing collaborative partnerships with other organisations.
· Understanding of, and commitment to the issues we work with and our values.
· Producing monitoring and evaluation and impact reports.
Desirable
· Strong leadership, influencing, and communication skills.
· Excellent organisational and problem-solving abilities.
· Financial expertise in budgeting and financial management.
· Thorough understanding of the charity sector and business functions (HR, IT, finance).
· Experience in strategic planning and stakeholder engagement.
· Knowledge of safeguarding and quality assurance frameworks.
· Familiarity with regulatory bodies and compliance standards.
· Knowledge of marketing and communications including websites and social media.
Helping young people to stop self harming so that they can live a life free from the risk of serious harm.
The client requests no contact from agencies or media sales.
Job Description
| Job Title | Support Worker |
| Reports To | Service Manager |
| Location | Support Workers may be required to work in any service managed by PLUS in accordance with service need. |
Job Purpose
To provide high-quality, person-centred care and support to adults with learning disabilities, enabling them to live fulfilling, independent lives. This role involves promoting health and wellbeing, safeguarding, and empowering individuals through respectful, inclusive, and rights-based approaches.
Key Responsibilities & Duties
Service user-Centred Support & Care
- Provide assistance with daily living activities, including personal hygiene, dressing, mobility, and medication prompting/administration as delegated and trained.
- Deliver person-centred care that respects individuality, culture, and preferences.
- Communicate effectively using tailored approaches, including non-verbal methods and assistive technologies.
- Empower individuals to make informed choices and participate in decision-making.
- Work collaboratively with families, carers, and multidisciplinary teams.
- Support people whose behaviour can challenge services with empathy and an understanding that the behaviour is caused by the environment and not the individual.
- Offer emotional and social support, actively listening and engaging service users in meaningful conversations and activities to prevent social isolation.
- Assist service users with meal planning and preparation, ensuring that specific dietary requirements and nutritional needs are consistently met.
- Assist individuals with mobility needs, including safe moving and handling practices.
- Use appropriate equipment and techniques to ensure safety and comfort during transfers and movement.
- Support service users in maintaining a safe, clean, and organised living environment, including light domestic duties, laundry, and grocery shopping.
- Facilitate service user participation in community activities, appointments, recreational outings, and educational/vocational pursuits.
- Engage in continuous professional development and reflective practice.
- Contribute to service improvement through evidence-based approaches.
- Support and mentor colleagues, sharing best practices and promoting a culture of learning.
Purpose of the Role:
The purpose of the role is to develop and foster long-term, multi-faceted relationships with people giving in memory, and deliver compassionate, personalised stewardship, so all supporters feel cared about and their gift is highly valued.
Key Responsibilities:
- Use Salesforce (or similar CRM) to maintain and keep up to date all information and projects related to In Memory Giving and drawing on data insights, monitor performance, identify trends, opportunities for developments and support improvements to the care and long-term relationship with supporters.
- Use the Much Loved (or similar platform) to develop tributes and opportunities for further in memory dedications, event participation and increase financial donations.
- Establish a communication process with funeral directors and keeping these records up to date on Salesforce.
- Much Loved to promote income generation keeping them as donors, repeating donations and taking part in events and dedications
- Ensure that all communications, across all mediums, reflect the values of the Fishermen’s Mission and our Christian ethos.
- Working closely with the Digital Engagement Officer and the Digital Fundraising Officer to develop and promote In Memory Giving and storytelling via digital platforms
- Work with the wider organisation including frontline staff to raise the profile of In Memory Giving (internally and externally) and providing information using both written and printed word to assist with conversations with clients and supporters.
- Provide reports and information as and when required by line manager.
- Meet all targets and objectives as agreed with the line manager on an annual basis.
- Undertake training and networking opportunities, when and if required, to keep up to date with the wider charity sector.
- Work as part of the Business Development Team at all times, taking part in team events and projects and supporting other team members if required.
Person Specification
Essential
- Highly skilled in all forms of communication
- Experience of dealing with people either face to face, over the phone or via written communications
- Use of a CRM (or a database) to record all interactions
- Expertise in using digital platforms
- Team working at the highest level, sharing information, ideas and working on projects with colleagues
- To be able to work within the Christian Ethos of the organisation
Desirable
- Experience of working in a charity setting or in a stewardship role
- Working with Salesforce as a CRM
- Experience of dealing with people who are recently bereaved or in an emotional situation
Our commitment to our values is unwavering. Diverse and inclusive teams help us to serve our communities better. We want to grow a team that includes people with a variety of backgrounds, skills and views. Whatever makes you unique is welcome. We are on a journey and we would like you to join us.
Interview questions will be provided ahead of the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Database Manager
Full time – 35 hours per week Monday to Friday
Location: London
Hybrid Working available
Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Database Manager.
We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.
The role is conveniently located near Liverpool Street and hybrid working is available.
You will report to the Director of Finance, line manage one Senior Database Officer and be responsible for managing The Sick Children’s Trust’s database, Donorflex, ensuring accuracy and integrity of data is maintained to a high standard. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis, ensuring GDPR-compliant records. You will be the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.
Duties will include:
- Overseeing the processing of all income transactions into the database on a timely basis
- Line manage, coach and support one Senior Database Officer
- Processing service user information into the database on a timely basis
- Responsible for all Gift Aid management
- Producing scheduled and ad-hoc data selections for mailings as requested
- Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making
- Responding to queries from staff in all areas of the Charity on database use, income coding and service user data
- Leading on developing and streamlining the database processes and use of the database across the whole Charity, managing integrations between the Database and Finance system
About you
You have experience of managing a CRM database and working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.
You have experience of line managing and mentoring, supporting your direct report’s continued development and success.
You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.
You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.
Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.
Benefits
We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance, including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.
If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.
If you wish to apply for the role, please complete the questions in this application and submit your CV and cover letter demonstrating how you meet the person specification.
Closing date 31 January 2026
We are reviewing applications as they are received so early application is advised.
Responsible to: Youth Services Manager
Hours: Full time 37 hours (Job share considered)
Salary: £27,500
Based: Hybrid (Bedford + one day per week in Q:alliance Head Office, Milton Keynes)
Contract: Fixed term for 2 years, with possibility of extension (subject to funding)
Closing Date: 18th February 2026 at 23:59
Interview Date: Tuesday 3rd March
Context
Q:alliance provides support, information, and representation for LGBTQ+ young people in Bedford, drawing on our wider experience delivering established services across Milton Keynes for the last 50 years.
We have detailed knowledge of the issues and challenges faced by LGBTQ+ individuals and organisations locally, and it is our goal to create more safe spaces and resources to ensure the LGBTQ+ community in Bedford is visible, well represented, and supported.
Scope
This is a newly created role within our Bedford services, delivering Q:alliance’s established youth support model developed in Milton Keynes and shaping pathways and support that respond to local need in Bedford Borough and Central Bedfordshire.
You will manage a one-to-one caseload of support for LGBTQ+ young people, while building relationships with schools and developing a collaborative schools’ network informed by young people’s insights. You will also develop and deliver LGBTQ+ inclusion training for teachers, education staff, and youth workers. This work will contribute to safe, affirming environments that strengthen resilience, wellbeing, and mental health.
You will work closely with the Youth Services Manager and youth teams across our service areas, building on existing Q:alliance provision in Bedford, where a dedicated youth team already leads on LGBTQ+ youth group delivery.
The role includes outreach across Bedfordshire’s urban and rural communities, supporting young people who may experience increased isolation due to limited access to LGBTQ+-affirming spaces.
You will work collaboratively with the Youth Services Manager to agree outreach and engagement targets, contributing to effective monitoring and reporting systems to ensure robust evidence of impact.
What you’ll bring to the team
This role is a key opportunity for Q:alliance to grow our work in Bedford, build local relationships, and better understand and respond to the needs of LGBTQ+ young people across the area. You will play a central role in shaping a new service, reaching young people who may not yet be connected to support, and helping both staff and the board of trustees develop a strong, place-based understanding of LGBTQ+ youth experiences in Bedford.
You will act as a first point of contact for schools, colleges, and youth settings in Bedford, building trusted relationships and establishing a collaborative network of school and college leads. You will share insights gathered through this work with the wider Q:alliance team, helping to strengthen our responses to local need and inform the development and sustainability of services, including future funding.
You will help ensure continuity of support between schools, our support spaces and Q:alliance’s wider youth service provision.
Main Responsibilities
· Networking – Support teachers, education staff and youth workers to access resources, implement inclusive learning environments and provide support for LGBTQ+ young people in their settings. Develop a network of school representatives to provide peer-support on shifting needs, priorities, and situations in a local and national context.
· Data capture and intelligence - Support Q;alliance’s commitment to sustaining a contemporary data and monitoring mechanism, guaranteeing we can deliver thorough evaluations of our services and competent feedback to our funders and stakeholders on the efficacy of our work. Analyse local intelligence directly from LGBTQ+ youth communities and use this to co-produce plans with young people to ensure our youth services are engaging and meeting needs.
· Support, information and empowerment – develop and implement resources for 1:1 education and resilience work with LGBTQ+ young people, provide support and advocacy for young people, ensuring effective signposting to relevant services and collaboration with parents, guardians, teachers and education staff where appropriate.
· Innovation – work with the Youth Services Manager, school representatives and young people to innovate a schools accreditation system that will acknowledge and cultivate schools’ competence to provide safe spaces and support for LGBTQ+ young people.
· Stakeholder and community engagement – Forge and support enduring relationships with key partners, strengthening our commitment to building an alliance of cross-sector compassionate advocates for the LGBTQ+ community in its diverse forms.
· Education – Plan, develop and deliver positive and engaging classroom workshops and school assemblies to a wide range of young people, ensuring key messages are inclusive of diverse perspectives, including those from black and minoritized communities.
· Training - Develop and deliver training for teachers, education staff and youth workers with the aim of improving the wellbeing of LGBTQ+ youth communities and the capacity of those with the power to assist in this endeavour.
Skills and Experience
Expertise
· Experience working with and supporting young people
· Experience of developing and sustaining a network
· Ability to deliver innovative education and training packages, delivery, and evaluation
· Knowledge of the challenges affecting young LGBTQ+ people
· Knowledge of issues affecting young people’s mental health and the skills required to build resilience
· Excellent planning, organisation and administrative skills
· Expertise in safeguarding young people, ensuring welfare of all by following policy and procedures in relation to recognising, recording, and responding to safeguarding concerns and liaising with the Designated Safeguarding Lead
· Ability to observe strict confidentiality at all times with respect to matters concerning young people and the schools, colleges and youth settings in which you support through your role in the developing network
· Capable to respond to a young person in crisis, signposting to appropriate resources and support.
Communication
· A high standard of written English, including an ability to write thorough reports, make referrals to partner agencies, maintain outreach files, and record minutes of forum meetings
· An engaging and charismatic public speaking style with the ability to adapt delivery style dependent on context and audience
· Ability to adopt a positive constructive language style when talking to young people 1:1
· Confidence to communicate with relatives, guardians, social workers and related professionals or advocates of young people
· Knowledge of social media and a recognition of the role it plays in young people’s lives
Behaviours
· Skills in forming constructive working relationships with colleagues and stakeholders at all levels
· Demonstrate an understanding and appreciation of professional boundaries when working with young people and the importance of consistency
· Passionate about equality, the rights of LGBTQ+ people and neurodiversity.
· Evident desire to improve service delivery using co-production initiatives with young people
· An ability to listen with empathy and act compassionately
· Competence to work on own initiative and demonstrate innovation and creative problem solving
· Model conduct essential for successful teams, such as reliability, honesty and courage
Desirable
· Qualifications in youth work, teaching or mental health support
· LGBTQ+ lived experience
Other
· Full driving license and use of own vehicle
· Ability to work flexibly, with occasional evening and weekend working
· Commitment to further personal development and training
· Please note: Enhanced DBS is required for this role
The LGBTQ+ Youth Outreach Practitioner will have responsibility for the following documents.
· Contact Evaluation forms/data capture
· Monthly Outreach Report
· Resource library pertaining to our work with young people
· Network minutes (schools forum)
Apply via our website and complete an application form
To create and nurture a safe and thriving LGBTQ+ community in and around Milton Keynes, where everyone is empowered to be their true selves.



The client requests no contact from agencies or media sales.
Job Title: Children’s Rights Manager/Advocate
Contract Type: Permanent, Part Time
Hours:21 hours per week
Salary: £17,895(FTE£29,825) per annum
Location: This is primarily a home-based role, with travel to secure children’s homes and other service sites across the Midlands, Northeast, and Upper South East/South West. The role would suit someone located centrally, such as in the West Midlands (Birmingham area), to maintain reasonable and roughly equal travel distances between sites.
About Coram
Coram is committed to improving the lives of the children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is a leading national children’s charity committed to championing the rights of children and young people. Since 1975, we’ve worked to ensure that children in care, care leavers, and others who rely on state support are heard, valued, and empowered.
Our vision is a society where children and young people are treated with dignity and respect, free from inequality and discrimination. We strive to ensure their voices are at the heart of decisions that impact their lives.
About the role
We are looking for an experienced Children’s Rights Manager to join Coram Voice. In this pivotal role, you will lead a team of visiting advocates whose work ensures that children in care or in need have a voice about their care and treatment within their settings.
The role also includes overseeing the commissioning of advocacy services, ensuring that all services meet required standards, deliver high-quality outcomes, and respond to the needs of children and young people, safeguarding their best interests.
We are seeking a proactive, resilient, and experienced leader who can provide guidance, and professional development to the visiting advocacy team, ensuring services are delivered in line with national advocacy standards and frameworks.
What you will receive
Coram Voice reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 28 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year and a suite of family friendly policies, which promote employee wellbeing.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
Recruitment process
Our Service Managers will undertake Shortlisting. Successful candidates will be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing Date: Monday 09th February 2026 at 5pm
Interview Date: Friday 20th February 2026
General consideration for applications
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
The Role
As Wilder Learning Manager, you’ll lead a small, passionate team delivering inspiring outdoor learning and engagement programmes that connect schools, educators and young people with nature across Sussex. You’ll oversee the delivery and ongoing development of high‑quality accredited training, INSETs, school sessions and advice that supports schools to improve their grounds for nature and outdoor learning.
You’ll be an enthusiastic and confident leader, able to step into delivery when needed, and excited by innovation, collaboration and partnership working. Bringing experience of managing people, you’ll foster a positive, supportive and inclusive culture, encouraging creativity, continuous improvement and professional development.
This varied role combines leadership, project management and hands‑on involvement, playing a key part in ensuring our learning offer inspires and empowers educators and young people to connect with, care for and benefit from nature across Sussex’s land and marine environments.
A valid drivers licence is required for this role.
This role is subject to an Enhanced DBS with Barred List check
The Person
You will be a professional, values-led leader who enjoys supporting others to do their best work. You’ll bring a positive, practical and reflective approach; enabling you to navigate complexity, manage competing demands and support decision-making. You’ll be comfortable building trust, having honest conversations, and creating space for others to grow; balancing encouragement with clear expectations.
You’ll be organised and reflective, able to manage your time and priorities while remaining approachable and supportive. You’ll share Sussex Wildlife Trust’s commitment to inclusion and safeguarding, and reflect our values in your practice. You’ll demonstrate a personal passion for wildlife, outdoor learning and the benefits nature connection for young people in Sussex, which will underpin everything you do.
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
Job description:
People and Culture Manager
Salary: £40,000 - £42,000
Location: Onsite/Hybrid (minimum Tues-Thurs in the office based in High Wycombe Buckinghamshire)
Reports to: Head of People and Culture
Line management: HR Coordinator
About CSSC;
With a heritage of 100 years, our patron is the Duchess of Gloucester, we are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers. We provide opportunities for over 100,000 members, that inspires wellbeing, builds community, and fosters a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3 year transformation agenda and it’s an exciting time to be part of building our next chapter. About the role
We’re looking for an experienced, hands-on People and Culture Manager to oversee day-to-day HR operations and provide trusted support to managers across the organisation. You’ll have overall responsibility for recruitment, employee relations, payroll oversight and HR policy, while leading and developing a People Coordinator who will support with administration, data and first-line queries.
Key responsibilities
Leadership & HR operations
· Take overall responsibility for the delivery of day-to-day HR services across the organisation.
· Line manage, coach and develop the People Coordinator.
· Ensure HR processes are efficient, consistent and compliant.
Employee relations
· Act as the escalation point for ER matters including performance, absence, grievance and disciplinary cases.
· Support and coach managers on people issues, ensuring fair and consistent practice.
· Oversee the People Coordinator handling first-line queries and low‑risk ER tasks.
Recruitment & onboarding
· Lead end‑to‑end recruitment for vacancies across the business.
· Partner with hiring managers to define roles, adverts and interview processes.
· Oversee onboarding to ensure a positive new starter experience, supported by the People Coordinator.
Payroll & benefits
· Oversee monthly payroll and pension processes ensuring accuracy and deadlines are met.
· Work closely with Finance and the HR Coordinator on submissions and changes.
· Support review and administration of benefits.
Policies, systems & compliance
· Maintain and update HR policies in line with employment legislation.
· Ensure GDPR and confidentiality standards are met.
· Oversee HR data quality and reporting (with delivery handled by the HR Coordinator).
Culture, engagement & development
· Support initiatives that build engagement, wellbeing and retention.
· Coordinate learning and development priorities with managers.
· Contribute to workforce planning and organisational change projects.
Equity, Diversity and Inclusion
· Lead and coordinate the organisation’s approach to EDI (equity, diversity and inclusion)
· Ensure HR policies and practices support fair, inclusive and non-discriminatory outcomes
· Work with leaders and managers to promote inclusive behaviours and challenge bias
· Monitor EDI data and trends and report insights
Skills & experience
· Strong HR generalist background, ideally in a similar role.
· Confident managing ER cases and coaching managers.
· Experience leading or mentoring others
· Good understanding of UK employment law
· Comfortable balancing hands‑on work with strategic input.
· Excellent interpersonal, organisational and problem‑solving skills.
· CIPD Level 5 or equivalent experience.
CSSC is an Equal Opportunities Employer
The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status.
Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.
Job Types: Full-time, Permanent
Work authorisation:
- United Kingdom (required)
Willingness to travel:
- 100% (preferred)
Work Location: In person
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an enthusiastic, friendly, and committed Community Fundraiser to join our Wiltshire fundraising team. This is more than just a job - it’s an opportunity to help change lives while building meaningful relationships across your community.
What you’ll do:
- Be the face of our charity in Swindon - build and nurture strong relationships with local supporters, businesses, schools, and community groups.
- Proactively look for opportunities to raise awareness and build partnerships across Swindon, motivating others to get involved.
- Attend local events, talks and fundraising activities.
- Inspire, guide, and support people with their fundraising efforts.
What we’re looking for:
- A true people person with excellent communication skills – someone who enjoys meeting new people and building connections.
- Someone who is organised, proactive, and ready to make things happen.
- A team player who’s happy working independently and collaboratively.
Why you’ll love it:
- Hybrid working for flexibility and work-life balance.
- The chance to be part of something meaningful and impactful
- You’ll be part of a passionate, supportive team.
This role includes occasional evening and weekend work, so flexibility is key. A full driving licence and access to a car for business use are essential.
If you’re ready for a role that’s rewarding, impactful, and full of purpose—we’d love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Domestic Abuse Caseworker
We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based at the office in Portsmouth with regular travel required throughout the region.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Position: 6515 Caseworker - Domestic Abuse
Location: Hampshire (with regular travel required throughout the region)
Hours: Full time 37.5 hours per week. Monday to Friday shifts between 9am-7pm (usually 2 x late shifts per week) & 1 in 4 Saturdays 8am-4pm with a day off in lieu.
Contract: Permanent
Salary: £26,830.20 per annum
Closing Date: 04/02/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining the services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process.
- Conduct risk and needs assessments, ensuring each victim receives tailored support and information.
- Identify barriers to accessing services and work with partners to provide ongoing support.
- Keep accurate and confidential case records on a bespoke case management system.
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial.
You will need:
- Strong written and verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational and time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team and independently
- To develop and maintain partnerships with internal and external organisations.
- The ability to maintain professional boundaries and confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Benefits
The competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you:
Your friends as know you as empathetic, compassionate, and non-judgemental.
You are great at inspiring and motivating people to take action and improve themselves.
You are very self-aware, reliable, attentive and punctual.
Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.
If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.
About the role
In this role we will trust you to work with other team members on a caseload of clients delivering personalised support to them. You will proactively engage with our clients and provide a hand so they can overcome barriers, move into independent living and sustain a tenancy. Our clients have a range of support needs that impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse. You will deliver structured support and do some risk management so we will trust you to keep proper records and complete some admin tasks. This includes, reviewing support and risk plans, involving key stakeholders where required, showing and signposting our clients to appropriate external support and services, following safeguarding procedures, do some cleaning and contribute to the delivery of a housing management service including collecting income. You’ll also resolve difficult and challenging situations in a sensitive manner balancing the needs of the clients and the safety of the service.
Main Responsibilities Of The Role:
· Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
· To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
· Maintain a safe, clean and welcoming environment.
· To support and encourage clients to care for themselves and develop independent living skills.
· To assess and manage risk for individuals and in the service, making use of emergency services as required.
· Report any safeguarding concerns without delay in line with procedures.
· To make and maintain Housing Benefit claims and support clients to pay their service charges regularly.
· To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
· To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others.
· Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
· To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.
· Ensure that IT systems are updated as required and concise record keeping is completed promptly.
· Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
· Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.
· To participate in the induction of and support new team members.
· To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.
· To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
Open to: This role is a shift and rota'd role that includes bank holidays.
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.