Administrator and engagement officer jobs

Coeliac UK is looking for a detail-oriented and proactive Commercial Officer – Catering to support the delivery and growth of our Gluten Free Accreditation (GFA) scheme.

Job Title: Commercial Officer – Catering
Contract Type: Permanent, Full Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Circa £28,000 – £30,000 per annum 
Salary band: Commercial (CO5)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, private counselling service
Closing Date: Friday 20th March (early applications may be reviewed as received)

In this role, you will manage the administration and coordination of catering partners working towards or maintaining accreditation, helping ensure venues can safely serve people who need to live gluten free. You’ll work closely with restaurants, hotels and foodservice providers, supporting applications, renewals, audits and training bookings while maintaining strong partner relationships. This is a varied role within the Commercial team, combining administration, partner support and coordination across multiple commercial services.

Key Responsibilities:

• Manage the renewals process for catering businesses within the Gluten Free Accreditation scheme, ensuring all commercial and administrative requirements are completed.
• Support the management of new accreditation applications and catering training enquiries, liaising with commercial partners and ensuring all documentation is accurate and up to date.
• Coordinate the scheduling and follow up of onsite accreditation audits, working with internal teams, external auditors and partner venues.
• Maintain accurate information about accredited venues across the Coeliac UK website, Venue Guide and internal systems.
• Administer catering training bookings through the Gluten Free Academy and ensure the smooth delivery of this service.
• Maintain accurate CRM records, monitoring reports and revenue data while supporting invoicing and debt management processes.

About You:

We’re looking for a highly organised and proactive professional who enjoys building relationships and managing detailed processes. The ideal candidate will have:

• Excellent organisational and administrative skills with strong attention to detail.
• Strong communication and relationship-building skills with a confident and professional telephone manner.
• Good analytical and numerical skills with the ability to manage data and reports accurately.
• Confidence using Microsoft Office and CRM or database systems.
• A proactive, flexible and positive approach with the ability to prioritise tasks and meet deadlines.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.

Closing date: Friday 20th March 2026 (We may close this vacancy early if we find the ideal candidate).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Commercial Administrator, Account Executive, Partnerships Officer, Accreditation Officer or Commercial Coordinator.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Finance Officer 

Job Description and Person Specification 

Job title Finance Officer 

Hours 35 hours per week 

Salary Between £27,000 - £29,000, depending on skills and experience. 

Location Home based with travel to our London office for team and other meetings 

Reports to Director of Finance and Operations 

National Voices 

Making what matters to people matter in health and care 

National Voices is the leading coalition of health and social care charities in England. We have around 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them. 

Our Vision: 

People shaping their health and care.

Our Mission: 

We advocate for more inclusive and person-centred health and care, shaped by the people who use and need it the most. 

We do this by: 

• Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities 

• Finding common cause across communities and conditions by working with member charities and those they support 

• Connecting and convening charities, decision makers and citizens to work together to change health and care for good. 

The Role 

The Finance Officer is responsible for delivering accurate, timely and robust financial administration to support the organisation’s operations, governance, and longterm financial sustainability. 

You will manage the daytoday finance function, maintain financial controls, support budget monitoring, and ensure compliance with charity finance requirements.

Working closely with the Director of Finance and Operations, you will support financial planning, reporting and forecasting, while ensuring our financial systems, processes and documentation remain wellstructured and up to date. 

This role is ideal for someone with strong numeracy, attention to detail and a commitment to excellent financial stewardship. 

Responsibilities 

Financial Management 

• Maintain accurate, uptodate financial records and ledgers 

• Prepare and process invoices, income logs and credit control 

• Manage daytoday banking including payment runs and bank reconciliations 

• Process staff and volunteer expense claims in line with policy 

• Support monthly management accounts preparation 

• Assist with yearend accounts, audit preparation and financial statements 

• Monitor grant income and expenditure, ensuring compliance with funder conditions 

• Support cashflow monitoring and forecasting 

• Support with contract key performance indicators 

• Maintain financial policies, procedures and financial controls 

• Liaise with suppliers, contractors and service providers regarding financial matters 

Budgeting & Reporting 

• Support the Director of Finance and Operations in preparing annual budgets 

• Provide financial updates and reports for internal teams and project leads 

• Track project and programme expenditure against budgets 

• Produce financial reports for board papers and committees when required 

• Assist with scenario modelling and organisational planning 

Governance Support (FinanceRelated) 

• Provide administrative and financial information for the Audit & Risk Committee 

• Maintain financerelated governance documentation and registers 

• Support financial compliance including HMRC requirements and Companies House returns (where relevant) 

Support with income generation 

• Work with the Director of Evidence and Improvement to identify tender opportunities via a weekly funding monitor and framework applications 

• Maintain and administer a cross-organisational income generation tracker.

• Diarise fundraising meetings, co-ordinate agendas and circulate actions after meetings. 

Supporting our membership and partnership schemes 

• Support with membership and partnership engagement, stewardship, renewals, invoicing, support and retention.

• Work with other members of the Membership Working Group to take a lead in the team on maintaining, updating and improving member and partner records on our CRM system (Hubspot) and Sharepoint, and support others to do the same. 

Systems & Process Management 

• Maintain finance systems (e.g., accounting software, payment systems) 

• Support improvements to financial workflows and processes 

• Ensure financial documents, contracts and records are stored securely and in line with policy 

• Help troubleshoot financial system issues and support staff using them 

Person Specification 

Attitudes & Behaviours 

• Highly organised with strong attention to detail 

• Able to follow processes and maintain financial controls 

• Strong communication skills and ability to work collaboratively in a small team 

• Discreet and professional when dealing with confidential information 

• Able to prioritise workload and work independently 

• Commitment to National Voices’ values, mission and ways of working 

Essential Experience & Knowledge 

• Experience in a finance, bookkeeping or financial administration role 

• Demonstrably numerate and confident working with financial data 

• Experience using accounting/financial systems (Xero would be an advantage) 

• Proficient in Microsoft 365, especially Excel 

• Understanding of financial controls and reconciliations 

Desirable Experience & Knowledge 

• Experience working in a charity or voluntarysector finance role 

• Knowledge of charity finance regulations, restricted/unrestricted funds, and reporting 

• Experience supporting budget monitoring and preparing financial reports 

• Familiarity with grant reporting and funder compliance 

• Experience supporting audits or yearend accounts 

Our approach to hybrid working 

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives. 

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work. 

We assume that this would usually not amount to more than one day per fortnight for people who work full time. 

We are happy to discuss how this sits in your life. This can be agreed by your line manager. 

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive. 

Application guidance

Please submit a cover letter (max 800 words) along with a CV to apply.

Applications should be addressed to our Director of Finance and Operations, Matthew Haslehurst and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 20th March 2026.

The interviews will take place the week commencing 23rd March 2026 on Microsoft Teams.

Details of an interview task and interview questions will be emailed to you prior to the interview.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Coeliac UK is looking for a detail-focused and proactive Commercial Officer – Licensing to support the delivery and administration of the globally recognised Crossed Grain Trademark (CGT) certification scheme.

Job Title: Commercial Officer – Licensing
Contract Type: Maternity Cover, (12-14 Months FTC), Full Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Circa £28,000–£30,000 per annum
Salary band: Commercial (CO5)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, private counselling service
Closing Date: Friday 20th March (early applications may be reviewed as received)

In this role, you will work closely with food manufacturers and commercial partners to manage licence applications, renewals and product information associated with the scheme. You will help ensure that certified products meet the high standards required to carry the Crossed Grain Trademark, supporting the integrity of one of the world’s most trusted gluten free symbols. This is a varied role within the Commercial Services team, combining administration, partner support and coordination across licensing and commercial activities.

Key Responsibilities

• Manage the renewals process for manufacturers licensed under the Crossed Grain Trademark certification scheme.
• Support new licence applications by liaising with commercial partners, negotiating licence fees and ensuring all documentation is accurate and up to date.
• Maintain accurate records of licensed products across Coeliac UK’s Food Information Services, including the printed Food and Drink Guide.
• Manage invoicing, monitor payments and support the tracking of commercial revenue.
• Maintain and update CRM records, reports and monitoring systems to ensure accurate commercial data and reporting.
• Respond to partner enquiries and support wider commercial initiatives including advertising, sponsorship and new partnership opportunities.

About You:

We’re looking for an organised and analytical professional who enjoys managing detailed processes and building strong relationships. The ideal candidate will have:

• Excellent organisational and administrative skills with strong attention to detail.
• Strong interpersonal and communication skills, with a confident and professional telephone manner.
• Good analytical and numerical skills with the ability to manage reports and financial data.
• Confidence using Microsoft Office and CRM or database systems.
• A proactive, flexible and positive approach with the ability to manage competing priorities.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.

Closing date: Friday 20th March 2026 (We may close this vacancy early if we find the ideal candidate).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Commercial Administrator, Licensing Officer, Partnerships Officer, Accreditation Officer or Commercial Coordinator.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Purpose of the post 

The Development and Partnerships Officer will support the stewardship of partnerships and the delivery of partnership campaigns that generate income, reach and impact for the organisation. The role will provide essential coordination, administration and relationship management support, helping to ensure partnerships are well managed, activated effectively and aligned with strategic objectives. 

The ideal candidate will have experience of stewarding partnerships, fundraising, delivering across multiple projects. You will take a hands-on approach in coordinating exciting events and building relationships across the whole community. We are looking for someone who has a love of reading and wants to make a difference to lives of millions of people across the UK. 

This role is part of the Marketing & Communications team working closely with the Commercial Partnerships and Development lead. 

Key responsibilities 

The role will work across the charity to support the delivery of partnership and national campaigns which generate income, reach and brand value for the organisation. It will provide essential coordination, administration and relationship support, ensuring partnerships are well managed, activated effectively and aligned with delivery requirements.

Stewardship: Partnership & Stakeholder Engagement 

• Supporting the income generation, growth and development of The Reading Agency. 

• Build and maintain relationships with a range of partners, including but not limited to funders, businesses and the publishing sector. 

• Support the delivery of partnership benefits and activations, ensuring contractual obligations are met. 

• Act as a point of contact for commercial partners and sponsors, supporting onboarding, stewardship and day-to-day communications. 

Campaign Planning & Delivery 

• Support the design and implementation of fundraising strategies and campaign plans, including coordinating online and in-person events, outreach activity and partner activations. 

• Provide logistical and administrative support for campaign delivery, including schedules, briefings, materials and supplier coordination. 

• Liaise with the digital marketing team, inputting into the content schedule across social media and other channels, working with colleagues to agree priorities. 

Communications & Resources 

• Support the development of campaign and partnership materials, including toolkits, briefings, presentations and promotional content. 

• Coordinate with creative and media agencies and internal teams to manage briefs, timelines and approvals. 

• Proofread and edit content across channels to ensure quality, consistency and brand alignment. 

Gifting, Distribution & Logistics 

• Support the coordination of book and materials gifting programmes, including liaising with publishers, suppliers and delivery partners. 

• Maintain records of stock, distribution and fulfilment. 

Research, Evaluation & Reporting 

• Work with the evaluation team to support the development of project reporting metrics and assist with data collation and analysis. 

• Prepare updates and reports for internal stakeholders, partners and funders. 

• Maintain databases, CRM systems and accurate records of campaign and partnership activity. 

Commercial & Financial Administration 

• Support partnership proposals, pitch decks and presentations. 

• Assist with contracts, invoices, purchase orders and budget tracking. 

• Track income, benefits in kind and return on investment for partners. 

Job description

Hybrid working arrangement - based in central Birmingham for 2 days per week with flexibility to work from home on other working days.

Salary £29,651 - £32,773 per annum - full time 36 hours per week. 

Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits, season ticket loans and a company pension scheme.

Deadline for applications: 30 March 2026.

Interview Date: 10 April 2026.

We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.

We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by: protecting and improving health and care services, developing health and social care nutrition policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.

Role details:

The BDA is seeking a Volunteer Coordinator (Country Boards). This role provides governance and administrative support to the BDA's four Country Boards across England, Scotland, Wales and Northern Ireland, covering everything from scheduling meetings and taking minutes to tracking workplans and maintaining records. The postholder will also act as a key communication link between the Country Boards, local branches, BDA staff teams and members, ensuring information flows clearly in both directions. It's a varied, detail-oriented role that sits at the heart of the BDA's volunteer governance structure.

Ideal candidate:

We're looking for a highly organised Volunteer Coordinator with experience of supporting committees, boards or governance processes. The successful candidate will be confident managing a varied workload across multiple groups, with a keen eye for detail and the ability to communicate clearly with a wide range of people, from staff colleagues to volunteer board members and branch leaders. Proactive by nature, you'll anticipate what's needed and keep things moving without being asked. A solid understanding of governance and accurate record keeping is essential, along with a collaborative, can-do attitude.

Background

The Democratic Progress Institute (DPI) is an independent non-governmental organisation established in consultation with international experts in conflict resolution and democratic advancement. DPI seeks to promote peace and democracy building through strengthened public dialogue and engagement.

The Project Officer will implement programme and project activities while also providing strategy and administrative support to the CEO, helping to coordinate organisational priorities and key initiatives.

Key responsibilities include but are not limited to:

Project implementation

• Working with the Senior Programme Officer and other programme staff, play a central role in the implementation of programme and project activities, in line with donor requirements and organisational strategy, including but not limited to:
  • Logistical planning for events by researching suppliers, gathering quotes, and presenting options to support informed decision-making

o Preparation of events materials.

• • Managing event preparation when hosted in Turkey and abroad (including reserving tickets, arranging accommodation and transportation etc.)
  • Assisting with post-event financial reporting, including gathering receipts, logging expenditure, and supporting accurate allocation of costs in line with internal procedures.
  • Managing programme documentation, including maintaining records and supporting the collection and filing of consent forms.

o Drafting, editing and ensuring timely development, delivery and tracking of all necessary correspondence for DPI events (e.g. prepare agenda, contact speakers etc)

o Ensuring timely write up of the event proceedings (event publication) which requires taking detailed minutes during events, editing and finalisation to a high standard of the event discussions under Chatham House rules.#

o Support colleagues with the development of DPI research products and donor reports.

Strategic and administrative support to the CEO

· Work closely with the CEO on organisational strategy development and implementation of strategic priorities.

· Ensure the implementation of strong internal systems and processes.

· Provide research, drafting and administrative support to the CEO on an ad hoc basis.

· Support the CEO with other activities when required.

QUALIFICATIONS AND PERSONAL SPECIFICATION:

Essential:

• 2-3+ years working for an NGO, including supporting project management.
• Bachelor’s degree in a relevant discipline (Communications, Journalism, International Relations, Political Science, English etc) or comparable practical experience.
• Strong strategic thinking skills, and experience developing and/or implementing project strategies.
• Excellent time-management and problem-solving skills.
• Highly organised and ability to prioritise workload.
• Excellent interpersonal and relationship building skills.
• Ability to work accurately with close attention to detail.
• Fluency in English, strong communication and editing skills.
• Proven research skills.
• Ability to take initiative.
• Ability to maintain confidentiality of sensitive information.
• Some travel may be required for short periods of time.

Desirable:

• Interest in human rights, conflict resolution or democracy building.

The successful candidate should have the right to work in the United Kingdom.

EQUAL OPPORTUNITIES

DPI is committed to Equal Opportunities and Cultural Diversity.

DPI SAFEGUARDING STATEMENT

DPI maintains zero tolerance for sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing of our code of conduct with a particular focus on Protection from Sexual Exploitation and Abuse.

George Watson’s College is looking for an organised and detail-focused Operations Officer to support the work of our Development Office. 

This varied role plays a key part in managing the financial, operational and data systems that underpin fundraising and alumni engagement. The Operations Officer is responsible for accurately processing and reporting philanthropic income, managing the Development CRM (Raisers Edge), and working closely with the Finance Team to ensure strong controls, compliance and high-quality information. 

We are seeking someone who enjoys working with data and systems, has a keen eye for detail, and values collaboration. In return, you’ll join a supportive school community and contribute to work that helps strengthen connections with alumni and create long-term impact for George Watson’s College. 

Hours of work: 29 hours per week, 52 weeks per year, with the requirement for some evening and weekend work, as well as travel within Scotland and the UK. Flexibility is therefore required. 

Salary: £36,721 - £41,838 (Based to 36.25 hours and 52 weeks) this equates to £29,376 - £33,470 (Based on 29 hours per week) 

Benefits: Seven weeks annual leave (two to be taken at Christmas and New Year, automatic enrolment in the contributory support staff defined contribution pension scheme, reduced school fees at George Watson’s College for children of staff, Membership of the Galleon Club (the school’s fitness club) 

Location: Camden Head Office/Hybrid (with ad hoc in person events in London as required)

Salary: £29,040 - £30,101 per annum 

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

Contract: Permanent

Closing Date: Monday 16th March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our People and Culture team as a Fundraising Officer at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.

We are seeking forward thinking, creative and motivated individuals who can manage both community and challenge events as well as wider fundraising support. This is an important time for Solace and this role will contribute to achieve sustainable growth to support our work to end violence against woman and girls.

Above all, the team is dedicated to developing innovative responses that reflect the evolving ways women experience violence. The team is seeking to generate £2m+ net new income in the year ahead. 

About the Role

We are looking for a hardworking, passionate Fundraising Officer to join our team, delivering a range of fundraising initiatives. Join a dynamic and forward‑thinking team as we grow our fundraising capacity and explore new income opportunities, helping to secure vital funds for our life‑saving services.

Working closely with the Fundraising Manager, this role will be vital in achieving our fundraising strategy and income targets. Now is a really exciting time for Solace as we embark on a fresh organisational strategy backed by a new and ambitious fundraising strategy. You’ll be part of a friendly, collaborative and high‑achieving team, with opportunities to get involved across all fundraising activities, including helping to grow Solace’s high‑value fundraising from corporates, trusts and foundations, and major donors.

You’ll have the opportunity to grow your skills, knowledge and confidence across key fundraising streams, including special events, digital fundraising, trusts and foundations, community and challenge events, and corporate partnerships.This will be a varied role in a fast-paced environment, suited to someone looking to take the next step in their fundraising career.

You’ll contribute to the wider objectives of the Business Development Team, particularly within Fundraising, by helping to build strong relationships and partnerships, raise the organisation’s profile and income, and work collaboratively with colleagues.

About You

• Proven experience in delivering community fundraising.
• Excellent written and verbal communication skills, with the ability to engage effectively with diverse audiences in a range of formats.
• Knowledge of developing social media content and developing branded publicity materials.
• Strong organisational and project management abilities, with keen attention to detail and the ability to manage multiple priorities.
• Proficient in IT, including the use of Microsoft Office Suite, Outlook, and CRM databases. Experience with Salesforce and creative design tools such Canva is desirable.
• A strong understanding of, and commitment to, equity, diversity, and inclusion - particularly within the context of the Violence Against Women and Girls (VAWG) sector.
• Committed to continuous learning, professional development, and self-improvement.
• Able to work independently and collaboratively within a team environment, using initiative and sound judgment.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

The role

The Training Officer champions TLC’s values by creating learning experiences that are inclusive, empowering, and rooted in respect for the diverse communities the organisation serves. They design and deliver training that not only builds skills but nurtures confidence, wellbeing, and a culture of continuous growth. With a commitment to quality and integrity, they ensure all programmes are accessible, evidence‑informed, and aligned with organisational priorities. Their work strengthens staff development, supports meaningful partnerships, and contributes to sustainable impact through thoughtful collaboration and responsible use of resources. By engaging openly with colleagues, partners, and the wider community, the Training Officer helps elevate TLC’s mission and promotes learning as a powerful tool for positive change.

Key Responsibilities:

 1. Training and Development

• Collaborate with Learning and Development Lead and Practice Team to ensure training programs are inclusive, accessible, and responsive to the needs of diverse communities.
• Use adult learning principles to design and deliver creative, innovative, and bespoke training solutions aligned with local demand, strategic priorities, and funding requirements.
• Will deliver training through online learning systems, including learning management systems (LMS), virtual training tools, and e-learning platforms.
• Develop and apply robust quality assurance and evaluation processes for all training activities. Collect feedback, analyse outcomes, and implement improvements where required.
• Deliver both internal and external training sessions across TLC subject areas.
• Coordinate and facilitate job specific inductions for new starters, ensuring all staff receive ongoing professional development in line with the TLC training plan.
• Apply coaching and training expertise to support internal staff development and wellbeing.
• Work alongside Learning and Development Lead and Practice Teams to manage the online learning system, maintaining accurate and up to date records of mandatory and CPD training.
• Identify, design, and implement appropriate training programs in collaboration with internal stakeholders and external training providers.
• Partner with the Head of Practice and Safeguarding, as well as the Marketing Team, to ensure clear and effective communication around all internal and external training programs.

2. Income Generation

• Support the Learning and Development Lead to collaborate with TLC’s Development Team to identify and apply for funding opportunities to expand and enhance training services.
• Following successful funding applications, plan, deliver, and monitor training programs in line with funding agreements and outcomes.

3. Quality Assurance

• Support the Head of Practice and Safeguarding, and the Learning and Development Lead, in maintaining high quality standards and compliance with accreditation frameworks.
• Contribute to achieving and maintaining accredited quality awards through ongoing monitoring, review, and implementation of quality action plans.
• Work with the Operations Team to collect and analyse customer feedback and reviews, using insights to support continuous improvement, funding applications, and marketing initiatives.
• Support the Learning and Development Lead in ensuring all policies, procedures, and training materials are in place to support staff, volunteers, and placements, including induction and ongoing learning.

4. Partnership and Community Engagement

• Represent TLC at partnership meetings and events to promote training and development services.
• Support the Marketing and Communications Team in promoting services, sharing information, and engaging the local community through social media and other communication channels.
• Actively contribute to raising the profile of TLC through collaboration, partnership working, and effective promotion of training opportunities.

General

Partake in evening and weekend work as required. Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC understand that safeguarding is everyone's responsibility. Ensure adherence to policies mandatory training, reporting concerns, and compliance to protect children and adults at risk.

About us

This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our rapidly expanding team. 

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

We have an opportunity for two dedicated Case Officers to join our South East casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across the South East on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the South East area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.

Vauxhall City Farm is looking for a dynamic Education Officer to support the delivery of our unique range of educational opportunities - from creative, curriculum-linked programmes rooted in animal care, gardening, wellbeing, and sustainability - to drop in community events throughout the year. You will play a vital role in supporting children, young people, and community groups, particularly those facing barriers to acheiving their potential, and be a vital part of the wider Vauxhall City Farm team. This is a rare opportunity to combine meaningful work with professional growth in one of London’s leading city farms. 

We're looking for someone with:

• Experience delivering educational activities/workshops for diverse audiences
• Commitment to education, conservation and the environment
• A practical and enthusiastic approach to learning outside of the classroom
• Excellent verbal and written communication skills
• Excellent organisational and time management skills
• Excellent literacy, numeracy and IT skills
• Knowledge of safeguarding and health safety practices
• Comfortable working with and handling animals
• Willing to undergo an enhanced DBS check

We are seeking a forward‑thinking leader with a track record in changing organisations that have a good and loyal team in place with a commitment to our mission and values, and the imagination to explore new ways of meeting local needs. A track record of fundraising in the charity sector is needed. Whether you come with a background from the advice sector, the wider charity world, or another relevant field, if you have the vision and drive to steer CAEW into the future, we would love to hear from you.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Communications Officer. We are looking for an exceptionally motivated and organised individual who enjoys working in a fast-paced, high-profile communications environment.

The role will support the objectives of the Living Wage Foundation and Citizens UK by communicating our work to a wide range of audiences, including senior business leaders and politicians, through a mix of communications methods: social media, newsletters, media outlets, website and internal communications channels. The role will be predominantly focused on work and wages activity through the Living Wage Foundation, but there will be opportunities to support cross-Citizens UK communications activity including for example: campaigns on housing, refugees and more. 

This post will be joining a Communications team that spans media, digital communications, research and events, with colleagues based across the UK with monthly in-person team meetings. 

The post holder will support the delivery of our media and press office activity, including monitoring media coverage, supporting with journalist enquiries, and helping to develop proactive press campaigns to build awareness of the Living Wage Foundation’s work. They will also support the creation of written and visual content across our channels and help monitor and manage our social media presence on a day-to-day basis. The role will work closely to support the Communications team’s work and help communicate the work of the wider-team and our employer network. 

The role is also responsible for key communications with our network of over 16,000 accredited Living Wage Employers, including our monthly newsletters, blogs, videos and case studies to celebrate our network of accredited employers   

The position would suit an applicant with strong written and communication skills, with some experience of working within a communications team and a passion for press work, social media and content creation.  

We don’t expect you to have experience of all areas of this job. Training will be provided to help you develop into this role. 

Main Responsibilities 

Working as a Communications Officer for the Living Wage Foundation, reporting to the Media Manager, your main responsibilities will include: 

Media 

• Contribute to media strategies and plans that help to win public, business and political support for the Living Wage Foundation and its work 

• Write compelling press releases, blogs and opinion editorials to promote the Living Wage Foundation’s work 

• Support story gathering and storytelling development with workers, employers and others affected by low pay and insecure work, ensuring lived experience and employer voices are reflected effectively across media work and wider communications platforms 

• Build effective relationships with the media, colleagues and other stakeholders to find new ways to raise our profile 

• Monitor and evaluate media campaigns and reports

• Maintain and regularly update communications resources, including press contact lists, internal databases and other media materials 

• Participate in the out of hours duty press (being on hand to very occasionally answer emails and phone calls in the evenings or weekends) 

Social and digital media 

• Oversee our digital communications channels to raise awareness of the Living Wage and our wider accreditation schemes, champion responsible employers and grow our movement. 

• Help the team keep up to date with social media trends and opportunities.

• Create, manage and schedule posts for our social media channels including, LinkedIn, Instagram, Bluesky, Facebook and YouTube, tailoring the content to different channels and audiences. 

• Monitor our social media channels, replying to enquiries from the public and our networks of supporters and employers and flagging any potential issues to the wider team 

Content creation 

• Working with the communication team, design and implement engaging digital engagement campaigns for Living Wage Employers and supporters, and to support Living Wage Foundation campaigns.

• Design communications collateral to increase engagement on social media, including creation and editing of short-form videos for our online channels and creation of social media graphics. 

• Improve our digital offering for our network of accredited Living Wage, Living Hours and Living Pension Employers, by creating resources and improving our communications support. 

• Liaise with the Living Wage and Citizens UK team to keep up-to-date with news to share with key stakeholders 

• Collate and summarise content to schedule newsletters and updates for our varied audiences. 

• Support in adoption of updated brand across our communications content and materials, supporting others to use brand and tone of voice guidelines. 

• Sourcing and creating original content for both the Living Wage Foundation and external websites, including creating blog posts, news, guidance and general pages. 

• Auditing and reviewing existing website content to ensure it is effective and up-to-date. Support on improvements and developments where necessary. 

Network communications 

• Drafting email communications to support the experience of our network of accredited employers, including regular newsletters as well as automated email content for new accreditations.

• Work closely with the Operations and Insight team to put in place the communications infrastructure to help our network of employers engage with us online, e.g. utilising our online dashboard for accredited members and creating new resources.

General 

• Administrate and facilitate communications team meetings. 

• Communications support for key events and campaign moments including the annual Champion Awards and Living Wage Week 

• Monitor communications outputs, analyse performance data and evaluate impact to support learning and improvement across our communications work 

Person Specification

(D) Desirable, (E) Essential 

Experience 

• Experience working within a Communications team or function (E)

• Experience using graphic design software (e.g., Canva, Adobe Creative Suite).  (D)

• Experience filming and editing video content (D) 

• Experience using website content management systems (CMS) such as Drupal, WordPress or similar (D)

• Experience of using social media scheduling tools (D)

• Experience of supporting press office or media relations work (D)

 Key skills and knowledge 

• Excellent knowledge of a wide range of social media channels and good awareness of current social media trends and developments (E)

• Strong written and verbal communication skills including the ability to produce clear original content for different audiences and use digital tools (including AI) appropriately and responsibly (E)

• Excellent attention to detail (E)

• Ability to create high-quality and engaging content for social media (whether for a personal or business account) and a good understanding of what makes compelling content (E)

• Strong analytical skills and ability to evaluate the success of a campaign(E)

• Ability to build strong relationships with colleagues and external stakeholders(E)

• Ability to communicate clearly and effectively with a wide variety of stakeholders (E)

• Ability to plan and prioritise workload effectively, manage competing demands, and flag capacity issues early to support effective team planning(E)

• Good IT skills, including experience using Microsoft Office(E)

• Creative thinker and problem solver (E)

• Excellent planning, organisation, and prioritisation skills (E)

• Creative with an eye for design and ability to come up with new ideas for content(E)

 Personal qualities & values 

• Interest in media and the news landscape (E)

• An interest and enthusiasm for communications and marketing, and the mission of the Living Wage Foundation (E)

• Highly self-motivated with ability to work well independently as well as part of a team (E)

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us

Got any more questions?     If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.   

We will be holding a webinar on Tuesday 10 March 2026 at 12pm which anyone can attend to find out more about the role. In the past, candidates have found this a helpful space for understanding whether the role is right for them. Attendance at this session is optional and will not be taken into account at any stage of the recruitment process. To sign up, please use this link.

If you’d like to know more but cannot attend the webinar, please email us.

Project Officer: Voices for Health Equity 

Job Description and Person Specification 

Job title Project Officer: Voices for Health Equity

Hours 35 hours per week

Salary Between £27,000 - £29,000, depending on skills and experience. 

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England – please read more about our approach to hybrid working in the relevant section below.

Reports to Project Manager: Voices for Health Equity

National Voices 

Making what matters to people matter in health and care 

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them. 

Our Vision: 

People shaping their health and care. 

Our Mission: 

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most. 

We do this by: 
 

• Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities. 

• Finding common cause across communities and conditions by working with member charities and those they support. 

• Connecting and convening charities, decision makers and citizens to work together to change health and care for good. 
   

The Role 

National Voices has been commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 200+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve. 

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to: 

1. Ensuring meaningful participation of people and communities 

2. Championing accessibility and inclusion 

3. Valuing VCSE organisations as equal partners 

4. Ensuring insights collected lead to impact and action 

5. Investing in the long-term capacity and agency of VCSE organisations 

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Officer role is to: 

• Support the delivery of the Public Engagement Network contract, working closely with the Project Manager to ensure high-quality, well-organised and inclusive engagement activity 

• Play a key role in coordinating networks, events and engagement with people within VCSE organisations and people with lived experience.

• Support the capture, organisation and synthesis of insight from people with lived experience to inform learning, improvement and influence 

• Provide strong project coordination, administrative and delivery support to ensure the programme runs smoothly and meets its commitments 

The role is delivery-focused and externally facing, with regular contact with people with lived experience, VCSE organisations and delivery partners. It offers the opportunity to develop skills in engagement, insight, project delivery and partnership working. 

Responsibilities 
 

Project coordination and delivery support 

• Support the day-to-day delivery of the Public Engagement Network programme, working to agreed project plans and timelines 

• Maintain accurate records of activity, contacts, meetings, outputs and finances as required 

• Support reporting requirements by collating data, evidence and narrative updates 

• Support coordination of subcontracted activity, including scheduling meetings, tracking outputs and supporting invoice processing. 

Engagement, networks and events 

• Support the coordination and administration of the network of VCSE organisations.

• Assist with organising and delivering engagement activity, including learning events, sense-making sessions, panels and workshops 

• Act as a first point of contact for participants, responding to queries and ensuring a positive, inclusive experience 

• Support practical arrangements for engagement activity, including accessibility, reimbursements and follow-up communications 

Capturing insight and learning 

• Support the capture of qualitative insight from VCSE organisations and people with lived experience through notes, summaries and write-ups from events, meetings and conversations 

• Assist with organising and coding feedback, helping to identify emerging themes and issues 

• Contribute to the drafting of reports, briefings and other outputs under the guidance of the Project Manager 

• Support feedback loops by helping to communicate how insight has been used and what impact it has had 

Governance, quality and good practice 

• Work within agreed project governance, safeguarding, data protection and accessibility frameworks 

• Flag risks, issues or concerns to the Project Manager in a timely way 

• Support quality assurance processes by checking outputs for accuracy, accessibility and consistency 

• Follow organisational processes for project, financial and data management 

Team working and development 

• Work closely with the Project Manager and wider team to deliver joined-up, high-quality work 

• Contribute to team planning activities and reflective learning 

• Take part in training and development opportunities to build skills in engagement, insight and project delivery 

• Support other National Voices projects where required, in response to capacity or demand 

General 

• Take a proactive approach to including people with lived experience and members in all areas of work 

• Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours 

• Undertake other relevant duties appropriate to the role 

Person Specification

Values, attitudes and behaviours 

• Strong commitment to National Voices’ mission and the meaningful involvement of people with lived experience 

• Commitment to equity, inclusion and reducing health inequalities 

• Organised, reliable and proactive 

• Comfortable working collaboratively as part of a team 

• Responsive and adaptable in a fast-moving environment 

• Respectful, empathetic and confident communicating with a wide range of people 

Skills and abilities 
 

• Good organisational and coordination skills, with the ability to manage multiple tasks and deadlines 

• Strong written and verbal communication skills 

• Experience of supporting and occasionally leading on projects, events or engagement activity 

• Confident in public speaking and in developing relationships with VCSE organisations 

• Ability to listen carefully, capture information accurately and identify emerging themes 

• Ability to work to guidance and processes while exercising judgement about when to escalate issues 

Experience, knowledge and understanding 
 

• Experience of working with people, communities or voluntary sector organisations 

• An understanding of, or strong interest in, health, care and social justice issues 

• An appreciation of the value of lived experience and diverse perspectives 

Our approach to hybrid working 

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager. 

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive. 

Application guidance 

Please submit a cover letter along with a CV to apply. 

Applications should be addressed to our Director Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 20th March 2026. (Please note: National Voices reserves the right to close applications before this date if required.)

The interviews will take place on Thursday 26th March on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.