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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.
For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.
Do you want to make a difference and help us achieve our vision?
As a Team Leader, you will manage a team of support workers to successfully enable the people we support to lead a fulfilled and meaningful life within their home and as part of the wider, local community, and lead the staff team by promoting and practicing the values of CVT.
You will hold a minimum of Level 3 NVQ/ QCF (or equivalent) in Health and Social Care, and will have worked in a health and social care setting for a minimum of two years, preferably with people who have a learning disability and/ or autism, and has experience of managing a staff team. A driving licence would be useful as the community can be difficult to access by public transport.
Position: Team Leader
Responsible to: Care & Support Manager
Location: The role is based at Oaklands Park, a 150-acre rural community situated near Newnham on Severn on the edge of the Forest of Dean. We offer opportunities for adults with learning disabilities and other support needs, who live and work within a beautiful location, where their contributions to the life of our community are valued. Our estate offers an eight-acre garden, wood workshop and a weavery/ craft workshop.
Hours: 2 roles available, 1 x 30 hours per week and 1 x 37.5 hours per week, generally Mon - Fri days, but we are flexible.
Salary: £25,740 - £29,367 FTE, dependent on skills and experience pro rata for part-time.
Annual Leave and Benefits:
Main responsibilities
Personal Attributes
We reserve the right to close this vacancy early if we receive a sufficient number of applications.
Camphill Village Trust is an equal opportunity employer.
Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. The successful applicant will be required to complete the relevant pre-employment checks including a DBS check.
The client requests no contact from agencies or media sales.
Inspiring people and communities to age and live well in later life
Age UK Cornwall & The Isles of Scilly is seeking an exceptional Chief Executive to lead one of Cornwall’s most respected charities into its next chapter.
For more than 50 years, we have worked alongside older people across Cornwall and the Isles of Scilly, helping people to remain independent, connected and able to enjoy later life with dignity, purpose and confidence.
Today, we support more than 150,000 people each year through services spanning information and advice, transport, hospital and home support, community wellbeing, social connection and initiatives delivered in partnership with health, care and voluntary sector organisations.
Following the planned retirement of our Chief Executive in March 2027, we are looking for an inspiring, collaborative and values-led leader to build on strong foundations and help shape our future.
The opportunity
Our next Chief Executive will inherit a financially stable organisation with an excellent reputation, committed colleagues and volunteers, strong governance and significant reach across Cornwall and the Isles of Scilly.
But this is also a role with considerable opportunity ahead.
Cornwall has an ageing population and the environment in which health, care and voluntary organisations operate continues to change. We want Age UK Cornwall & The Isles of Scilly to be at the forefront of that change - not simply responding to need, but helping to shape how people experience later life across our communities.
You will work with our Board, colleagues, volunteers and partners to develop our strategy, strengthen and diversify our income, continue to evolve our services and increase our influence across the wider health and care system.
You will also build strong relationships across the Age UK network, ensuring that Cornwall and the Isles of Scilly contributes to and benefits from national learning, policy, collaboration and opportunities.
The leader we are seeking
We are looking for a leader who combines strategic vision with the credibility to guide a complex, service‑delivery organisation.
You will empower people to thrive, build leadership capacity and unite colleagues, volunteers and partners behind a shared purpose. You will be comfortable operating beyond organisational boundaries and developing influential relationships across health and social care, local government, commissioners, funders, businesses, communities and the wider voluntary sector.
Commercial awareness and financial acumen will be essential. You will understand what it takes to lead a sustainable organisation, diversify income and demonstrate the impact and value of our work.
Above all, you will share our belief that later life should be a time of opportunity, and that older people should have independence, choice and a meaningful voice in the decisions that affect them.
This is more than an opportunity to lead a successful charity. It is an opportunity to influence how Cornwall and the Isles of Scilly supports its ageing population and to lead an organisation with the reach, relationships and ambition to make a lasting difference.
To apply, please submit your CV together with a covering letter outlining your motivation for applying and how your skills, knowledge and experience equip you for the role. Please note that applications without a cover letter will not be considered. Applications should quote AGEUK.
Age UK Cornwall & The Isles of Scilly is committed to equality, diversity and inclusion and welcomes applications from candidates from all backgrounds and communities.
Closing date: Midday, 20 October 2026
Interviews, Stakeholder and Team Panels: 5 / 6 November 2026, Newquay
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Refuge & Accommodation Services Senior Caseworker supports the Refuge & Accommodation Services Manager in the operational delivery of LBWP's refuge and dispersed accommodation services.
The postholder provides first-line line management, supervision and practice leadership to Refuge & Accommodation Caseworkers and Child Specialists, ensuring women and children receive high-quality, trauma-informed and culturally responsive support.
Alongside managing a team of Caseworkers, the postholder may hold a reduced caseload of women with more complex support needs, oversee day-to-day operational issues, monitor the quality of casework and safeguarding practice, and support the Manager to ensure accommodation services are safe, effective and meet organisational and contractual standards. The post is based in Haringey with an expectation to work across Newham when it is required. This is a 0.5 role wiht a possibilty to be full time subject to funding.
The Senior Caseworker deputises for the Refuge & Accommodation Services Manager in their absence where appropriate.
This is a part time role, requiring 3 days per week (35 hours per week pro rata). There is potential for the role to increase to full-time hours in the future, subject to funding.
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and sex, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.
This post is open only to Black and minoritised, i.e. Global Majority, women.
We are not able to sponsor any work permit or visa.
Key Responsibilities
Team Leadership and Line Management
Interviews will be held on the 19th of October.
Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and sex, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.
This post is open only to Black and minoritised, i.e. Global Majority, women.
We are not able to sponsor any work permit or visa.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



The client requests no contact from agencies or media sales.
£28,188 - £29,355 per annum, once 6 month probation is passed.
Permanent, Full Time (37.5 hours per week on a 24hrs shift system)
Additional payment of £30 per night for the on-call cover duties.
Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.
We are seeking a compassionate and motivated Residential Assistant Manager to help deliver high-quality, person-centred support while assisting with the day-to-day leadership of the service. Working alongside the Service Manager, you will support the smooth running of the home, maintain high standards of care, safety and compliance, and act as a positive role model for the team.
The role includes leading and mentoring staff, supporting rota management and administrative tasks, contributing to audits and quality monitoring and ensuring care plans, risk assessments and records are accurate and up to date. You will promote best practice in safeguarding, support compliance with CQC and relevant legislation and help develop a skilled and confident team through training and guidance.
You will work closely with families and professionals to support people’s health, wellbeing and independence, while responding calmly and effectively in a range of situations. The role may include supporting people in the community, undertaking clinical duties once trained and assisting with transport where required.
About You
About Us
Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club.
What you will receive whilst working for us:
About RSG:
The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society.
About the Role:
The Level 2 IAA Adviser will provide high-quality, regulated immigration advice within a charity setting, supporting refugees, asylum seekers, migrants and other people facing immigration-related barriers. The postholder will manage a varied caseload within their authorised Immigration Advice Authority level and category, deliver accessible and compassionate advice, prepare applications and representations, and help clients understand their rights, options and next steps. The role will contribute to the charity’s mission to promote dignity, inclusion and access to justice for people who may be vulnerable, marginalised or unable to afford private legal advice.
Essential Criteria:
Desirable Criteria:
Benefits:
Interview Type: In-person / via Teams
Opening date: 24th Aug 2026
Closing date: 28th Sep 2026
Our commitment to equity and safeguarding:
Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.
Our commitment to equity and safeguarding:
Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIRECTOR OF FINANCE AND RESOURCES
Church Mission Society connects with people at the edges – of church, of society, and of our comfort zones – all over the world to help share God’s love in creative ways and see our world made new. None of that is possible without someone making sure the money, the infrastructure and the governance behind it are rock solid. That's this role.
As Director of Finance and Resources, you'll sit on the Senior Leadership Team with genuine breadth of responsibility; financial strategy and management, investments, treasury, risk, legal and regulatory compliance, property and facilities, IT and cyber security, and corporate governance. You'll also hold oversight of CMS' residual pension-related responsibilities following the transfer of its defined-benefit pension liabilities, one of the more technical, long-tail parts of the brief.
It's a lot under one roof, and that's the honest challenge - this isn't a role for someone who wants to specialise in just one thing. You'll move comfortably between a board paper on investment strategy and a decision about the office lease, often in the same week. In return, you get real influence; you'll be a trusted adviser to the CEO and board, four direct reports (Head of Finance, Head of ICT, Facilities Manager and Head of Legal) who need your steer, and a seat at the table where CMS's biggest decisions get made.
We're looking for a qualified accountant with senior finance leadership experience, ideally from a charity, not-for-profit or values-led organisation, who can operate credibly at executive and board level. You'll know your way around financial planning, audit, internal controls and management reporting, and you'll have led teams before.
But the technical skills are only half of it. CMS needs someone with the wisdom to balance prudent stewardship against a sensible appetite for risk, the courage to hold a firm line when it matters, and the humility to lead in a way that lets other people do their best work. Above all, you'll believe that finance exists to serve the mission, not the other way round.
This post carries an Occupational Requirement, under Part 1 of Schedule 9 to the Equality Act 2010, that the postholder is a practising Christian, and all applicants must be wholeheartedly committed to the aims, ethos and values of Church Mission Society, including its Ethos Statement.
Closing date: Monday 12 October 2026
First stage interviews with CMS: Monday 2 November (online)
Second stage interviews with CMS: Monday 9 November (in person)
For an informal conversation about the role, contact Adam Stacey, CEO at Charisma Charity Recruitment.
Applications should be submitted through the Charisma website, including your CV and a supporting statement. Please see the candidate pack for full details.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.



Supported Housing Services Manager
Location: Luton, Bedfordshire
Salary: £40,000 - £42,000
Permanent | Full-time
We are working with a well-established not-for-profit housing association to recruit a Hostel Services Manager to lead the effective delivery and development of its supported accommodation services across Luton.
This is a key management position with responsibility for ensuring customers receive safe, secure and high-quality accommodation alongside effective, person-centred support.
The Opportunity
This is an excellent opportunity for an experienced Hostel Services Manager, Supported Housing Manager or Housing Services Manager to take ownership of a key service, lead a dedicated team and help shape the future delivery of supported accommodation.If you are looking for a role where you can make a genuine difference to customers while driving operational performance and service improvement, we would be keen to hear from you.
The Role
As Supported Housing Services Manager, you will:
About You
We are looking for an experienced housing or supported housing professional with:
Apply
If you're an ambitious housing profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]
Programme Finance & Compliance Advisor
Are you a qualified or part-qualification Accountant or do you have the equivalent practical experience?
We are looking for a Programme Finance & Compliance Advisor to provide specialist financial, compliance and risk management expertise that enables the charity to secure, deliver and successfully close institutional grants and commercial contracts.
With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith.
Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Position: Programme Finance & Compliance Advisor
Location: Milton Keynes/hybrid
Hours: Full time, 36.5 hrs per week
Contract: Permanent
Salary: £42,750 – £45,563 depending on experience
Closing Date: October 8, 2026. Interviews will be the following week.
About the Role
This role protects organisational resources, strengthens donor confidence and supports the sustainable delivery of programmes by ensuring funding opportunities are financially robust, risks are effectively managed and contractual obligations are met throughout the funding lifecycle.
You will work collaboratively with colleagues across the charity, consortium partners and donor organisations. The role requires strong professional judgement, attention to detail and the ability to influence and advise colleagues on complex financial and compliance matters.
You will balance regulatory requirements, donor expectations and organisational priorities while maintaining a solutions-focused approach. You will be expected to build strong working relationships, manage competing priorities and contribute to a culture of accountability, continuous improvement and responsible stewardship of resources.
What Success Looks Like
This role is based at the Milton Keynes office. You will need to work from the office for a minimum of 3 days per week, with the option to work from home for the remaining 1 or 2 days. Please only apply if you live within a realistic commuting distance of Milton Keynes.
About You
To succeed in this role you will need:
About the Organisation
Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
You may also have experience in areas such as Finance, Accounting, Economics, Business Administration, Finance Advisor, Accounting Officer, Economics Officer, Business Administration Officer, Accountant, Business Accountant, Charity Accountant, Finance Accountant.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Harris Hill is delighted to be recruiting for a Grants Officer on behalf of a growing and entrepreneurial charity supporting high-value philanthropy and grant-making in the UK and internationally.
Salary: Starting from £40,000 + generous benefits
Location: Marylebone, London (hybrid – 3 days office-based, 2 days WFH)
This is an exciting opportunity for a grants professional with strong knowledge of UK charity law and grant-making to join a fast-paced, entrepreneurial organisation and play a key role in increasing the flow of funding into the charitable sector.
The role: You will manage and assess grants across a range of portfolios, including complex and international programmes, ensuring funding decisions are robust, compliant and appropriately risk-assessed.
Key responsibilities include:
About you
You will have:
If you are an experienced grants professional looking for a varied role where you can use your expertise, judgement and problem-solving skills to make a real impact, we would love to hear from you.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Finance Manager
Bath | Hybrid working | c£39,000 – £43,000 | Full-time or 0.8 FTE | Permanent
Are you an experienced finance professional looking for a varied role where you can make a real impact?
We’re working with a fantastic Bath-based education charity to recruit a Finance Manager to join their friendly and supportive team. The organisation is currently going through an exciting period of development and modernisation, making this a great time to come on board and help shape an effective, forward-looking finance function.
Reporting to the Head of Operations and managing a small finance team, you’ll take responsibility for the smooth running of day-to-day finance while working closely with colleagues across the organisation.
The role will include:
· Managing the day-to-day finance function and supporting the finance team
· Producing management information and variance analysis for budget holders
· Supporting budgeting, reforecasting, cash-flow forecasting and year-end reporting
· Overseeing purchase and sales ledger activity, reconciliations and financial controls
· Monitoring restricted and designated funds
· Coordinating preparation for the year-end audit
· Supporting VAT processes and returns
· Helping colleagues understand budgets and finance processes through advice and training
· Supporting the continued development of the organisation’s digital finance systems and processes
The organisation has recently moved its finance processes onto Iplicit, so you’ll also play an important role in ensuring the new system is embedded successfully and identifying opportunities to make finance processes even more efficient.
About you
They’re looking for someone with solid hands-on finance experience who enjoys working collaboratively and supporting non-finance colleagues.
You’ll ideally be part-qualified ACCA, CIMA or CIPFA, or Level 4 AAT, with experience of management accounts, purchase and sales ledgers and financial reporting. Knowledge of accounting standards and Charity Commission guidance would be useful.
Previous experience managing or developing a small team would be particularly valuable, alongside strong Excel skills and the ability to build positive relationships with people at all levels.
Most importantly, this role will suit someone who is helpful, approachable and comfortable getting stuck into the detail, while also looking for ways to improve how things are done.
Salary: c£39,000 – £43,000
Location: Bath / hybrid working
Hours: Full-time or 0.8 FTE
Contract: Permanent
Closing date: 21st September 2026
If you’re looking for a broad Finance Manager role within a supportive, values-led education charity, we’d love to hear from you.
Terrence Higgins Trust is looking for a qualified Financial Accountant to play a pivotal role in supporting the financial sustainability and reporting of the organisation. In this role, you will play a leading role on the statutory accounts, audit and cashflow management, while providing expert financial insight and support across the organisation. This is an opportunity to use your technical expertise in a role with real impact, helping to ensure our resources are managed effectively so we can continue delivering life-changing services and support.
We are seeking a collaborative and proactive accountant with strong financial reporting experience and excellent communication skills. You will work closely with colleagues across the charity, contributing to strategic planning and decision-making.
We welcome applications from candidates across the UK and are committed to flexible ways of working. However, our preference would be that you will be based from our offices in London, Brighton or Glasgow.
Terrence Higgins Trust was set up in 1982 following the death of its namesake, Terry Higgins, the first named person to die of an AIDS-related illness in the UK. As an organisation we are working toward ambitious goals: (1) to end the onward transmission of HIV in the UK by 2030; (2) provide support for people living with HIV; and (3) fight HIV-related stigma.
An ambitious organisation
Since 1982, we’ve acted boldly and passionately to meet the challenges of this ever-changing epidemic .We are working to end HIV transmission in the UK by 2030, support people to live with HIV and fight HIV-related stigma. It’s a critical moment – for the first time our goals are within reach. We are working together with our beneficiaries and partners to make the end of HIV transmission a reality.
A collaborative organisation
As the UK’s leading HIV charity, we are looking to take new, innovative steps to drive forward our ambition but we can achieve none of our goals alone. We do this through a strong team approach internally and working with partners externally. This might be others in the HIV or sexual health space, or organisations with very different expertise, cultural competencies or reach.
A people organisation
Terrence Higgins Trust is its people – our service users are central to our organisation and the services we provide are informed by their lives, voice and experience. Our talented staff create innovative and engaging programmes, many of whom are also living with HIV. We know that equity, diversity and inclusion are critical to the work we do. We are striving to be an anti-racist, anti-sexist, more inclusive organisation and are committed to having a workforce with people from different backgrounds.
The client requests no contact from agencies or media sales.
Accreditation Manager
Salary: £58,000p.a.
Contract: Permanent
Hours: 37.5 hours per week
Location: Wigan or Home Based with extensive travel throughout the UK and occasional international travel.
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
About the role
This is a leadership role for someone who can combine strategic thinking, strong project management, commercial awareness and excellent stakeholder engagement. You will ensure our accreditation programmes continue to inspire participation, generate income and deliver measurable impact for people, places and the environment.
As Accreditation Manager, you will lead the strategy, growth and delivery of our accreditation programmes, ensuring they support accessible, high-quality places, promote wellbeing and sustainability, generate income and demonstrate measurable impact. You will oversee budgets, partnerships, quality assurance, impact reporting and programme teams, while acting as a senior contact for government, sector bodies, partners, customers and stakeholders in the UK and internationally.
We are looking for someone with strong leadership, project management and relationship-building skills, together with the confidence to work with senior stakeholders and represent the organisation externally. You will bring experience of managing budgets, developing commercial or partner-funded relationships, solving complex problems and leading teams to deliver high-quality outcomes.
Knowledge of the green spaces sector is essential, while knowledge of the coastal and hospitality sectors would be an advantage.
Benefits
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.
Diversity & Inclusion
We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.
If you need any reasonable adjustments throughout the recruitment process, please let us know.
How to Apply
If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you. Please review a copy of the full job description and ensure you meet the essential criteria before applying.
After reading the application information, if you would love to work with us please continue to apply.
As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00 Monday 28 September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity.
Interviews will be held via MS Teams on 14 or 15 October 2026.
If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
Still in its original Fleet Street location, our historic building retains much of its 1890s character, reflecting over a hundred years of history while providing 21st century facilities. With six floors, St Bride Foundation is a unique and memorable setting for a range of events - lectures, workshops, board meetings, conferences, weddings and other celebrations.
The Operations Coordinator plays a key role in supporting the day-to-day operation of St Bride Foundation, helping to ensure our historic building is safe, compliant, well maintained and welcoming.
Working closely with the Operations Manager and Facilities Coordinator, you'll provide support across facilities management while also acting as a welcoming first point of contact for visitors, tenants and contractors. We're looking for an organised, approachable and proactive individual who enjoys a varied role and is equally comfortable managing administrative tasks behind the scenes as delivering excellent front of house service.
Key Responsibilities:
Operational Administration
Health & Safety Administration
Front of House & Building Support
Digital & Administrative Support
General
Essential Qualifications & Experience:
Key Skills & Competencies:
Organisational Values & Expectations:
Health & Safety Responsibilities:
Terms & Conditions:
The client requests no contact from agencies or media sales.
Reporting to: Principal
Line managing: Site Manager, Professional Services team (Student Recruitment and Communications Manager and Office staff), IT Manager
Key Relationships: Senior Management Team, Head of Access to Learning, the Chair and Trustees of the City & Guilds of London Art School, Chair and Trustees of the City and Guilds Art School Property Trust
Main purpose of role:
The Director of Operations is an important, senior role at the Art School, responsible for supporting the Principal in the delivery of the Strategic Vision and to monitor the progress of its objectives. They are responsible for the efficient and effective management of internal resources and stakeholders, and will act as the deputy to the Principal in all matters excluding academic. They will also contribute to the oversight of recruitment of students and staff.
The Director of Operations provides vision and professional leadership of registry, professional services, IT, admissions, as well as the management of compliance, HR, and the Art School’s technical tutors. They have some oversight of marketing inasfar as it relates to recruitment. The Director of Operations is the key liaison with the Property Trust, which is the official landlord for the Art School and the governing body that oversees the main buildings at our site in Kennington. They are the lead person, responsible for the OfS return and so it is anticipated that the successful candidate would have a level of quality assurance experience and familiarity with policy oversight.
The Art School is an independent educational charity with approximately 300 students and 100 members of staff. The Art School is entering a new strategic planning cycle that will see us growing our profile and portfolio; expanding our international links and external partnerships; and, deepening our civic impact on our neighborhood in Kennington and further afield.
MAIN DUTIES AND RESPONSIBILITIES
The main duties and responsibilities of the post are:
Leadership and Strategy
Compliance and Governance
Registry
Operations
External Profile and Recruitment
Additional Duties and Responsibilities
It is the duty of the post holder not to act in a prejudicial or discriminatory manner towards members of staff, students, visitors or members of the public. The post holder should also counteract such practice or behaviour in others by challenging and reporting it.
This is a description of the job as it is presently constituted. It is the Art School’s practice to periodically review job descriptions to ensure that they accurately reflect the job that is required to be performed, or to incorporate proposed reasonable changes following negotiation with the postholder.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REPORTING TO: Head of Services
RESPONSIBLE FOR: Team Leaders and other service-based roles as required
PURPOSE OF POSITION
The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.
The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.
The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.
The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.
What makes this role different
• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.
• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.
• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.
• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.
The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.
RESPONSIBILITIES & ACCOUNTABILITIES
Key Responsibilities
• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.
• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.
• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.
• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.
• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.
• Promote trauma-informed, strengths-based and psychologically informed practice across the service.
• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.
• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.
• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.
• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.
• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.
• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.
• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.
• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.
• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.
• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.
• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion
PERSON SPECIFICATION
The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.
Essential Criteria
• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.
• Ability to lead change, improve practice and support staff through service development.
• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.
• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.
• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.
• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.
• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.
• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.
• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.
• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.
• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.
• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.
• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.
Desirable Criteria
• Experience managing commissioned homelessness or supported accommodation contract.
• Experience working within or alongside London local authority homelessness pathways.
• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.
• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.
• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.
• Experience leading services through mobilisation, remodelling, restructure or improvement planning.
Aptitude and Behaviours
confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.
Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.
Use written, numerical and performance information to make sound, accountable and compliant decisions.
Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.
Build and develop a high-performing team through clear direction, supervision, support and accountability.
Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK
Our mission to solve homelessness in east London, one person at a time!