Care centre manager jobs
The Research & Partnerships Directorate is a fast paced, collaborative team committed to achieving Alzheimer’s Research UK’s vision. The Directorate has responsibility for delivering on the charity’s principal remit: funding world-class research to ultimately defeat dementia. Alzheimer’s Research UK funds dementia research through a large portfolio of investigator-led grant awards, research fellowships and strategic initiatives within the UK and increasingly internationally.
Working closely with the Evidence Manager, you’ll help shape how Alzheimer’s Research UK understands, evidences, and tells the story of the impact of the research we fund. You’ll lead on collating, cleaning and analysing impact data from a range of sources, turning it into compelling insights that support external reporting, fundraising and internal decision-making. You’ll work across the organisation (including Communications and Philanthropy) and with external partners to strengthen our approach to impact assessment, helping to position ARUK as a leader in the field. This is a hands-on role for someone who enjoys connecting evidence to real-world change.
This is a 12-month FTC or on return of substantive postholder
Key Responsibilities:
Research impact assessment, analysis & dissemination
· Lead the day-to-day collation and analysis of research impact across ARUK’s funded portfolio.
o Collate, clean and maintain impact data (e.g. researcher reports, publications and online sources such as Dimensions) to enable consistent, high-quality reporting.
o Analyse and synthesise findings into clear, decision-ready insights, supported by visualisations and (where appropriate) dashboards.
o Turn impact evidence into engaging content (e.g. case studies, summaries and graphics briefs) and partner with the Communications Team to make it ready for internal and external use.
· Own the day-to-day development of the Impact Hub—our internal repository of research impact—spotting standout examples of progress (e.g. career development, collaborations, guideline influence) enabled by sustained ARUK funding and shaping them into strong case studies.
· Partner with fundraising teams to understand their evidence needs and identify new opportunities to bring research impact to life for supporters.
· Help improve and embed reporting processes that strengthen how we evaluate and communicate the impact of ARUK-funded research.
Data analysis, Evidence & Evaluation
· Provide responsive data collection, analysis and reporting support across the Research & Partnerships Directorate and wider organisation, working closely with the Evidence Manager.
o Examples include: portfolio trends, geographic spread, career outcomes and collaboration mapping.
· Support the Evidence Manager to deliver ARUK’s Strategic Performance Measurement Framework—tracking and reporting KPIs for senior leadership and trustees.
· Continuously improve systems and workflows, streamlining data handling and building reusable templates and dashboards (e.g. automation in Excel/Power Query, Power BI data models, standard operating procedures).
External ambassador for research impact
· Build expertise in research impact assessment by engaging with organisations such as the AMRC and attending relevant workshops and meetings.
· Build and maintain strong relationships with key external stakeholders, in particular ARUK-funded researchers and other funding bodies, spotting opportunities to advance ARUK’s research aims.
· Represent ARUK at national and international events and conferences, helping to position the charity as an authority on research impact.
Team working and other responsibilities
· Play an active role in Team and Directorate meetings, bringing ideas, insight and constructive challenge.
· Keep colleagues and stakeholders updated on progress, insights and next steps as appropriate.
· Support internal reporting on risks, budgets and activity across the Research & Partnerships directorate.
· Provide ad hoc, additional support or resourcing for other activities across the Research & Partnerships Directorate
· Undertake any other relevant duties and projects delegated by the Evidence Manager in line with the responsibilities of the post
Knowledge, skills and experience needed:
· Scientific background, educated to degree level in a relevant subject (or equivalent work experience)
· Understanding of impact assessment within the context of a research funding environment
· Experience and/or knowledge of biomedical or life sciences research
· Strong analytical and critical thinking skills with the ability to scrutinise and interpret data
· Experience planning and operating effective and systematic data collecting and management systems
· Proficiency with Excel for data analysis and an ability to work with large datasets is essential; experience with design and data visualisation software such as Microsoft PowerBI, or programming experience, are desirable.
· Excellent team working and interpersonal skills
· Excellent written and verbal communication skills
· Excellent organisational skills
· Ability to work closely with a range of internal and external stakeholders
· Excellent time management skills and ability to prioritise competing demands
· A proactive attitude and someone who can work independently
· Collaborative and communicative
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Recovery Worker
Location: Romford - Unfortunately there is no step free access available at this service.
Salary: £28,800
Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday 20:00 - 09.30. You may be required to work outside these hours as per service requirements such as bank holidays and evenings.
About the Role
We're looking for a Night Support Worker to join our night team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes.
Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will ensure the smooth running of the night service by conducting welfare checks, supporting residents, and handling any issues that arise. The role includes completing administrative tasks and providing thorough handovers with day staff and managers to maintain consistent service.
Some key responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Focusing on empowering our residents to take control over their lives and meet their personal goals
- Planning activities to engage residents with other people, communities, and opportunities
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an administrator to support the Home Together Coordinator to facilitate our Home Together Service. The Home Together Service provides reactive assistance for up to six weeks from a clients return from hospital and remote ongoing support thereafter. The Home Together Administrator assists the Home Together Coordinator to deliver a wide range of practical and emotional support to older people who are having difficulties; for example, older people who have recently been discharged from hospital and/or are recovering from illness or injury, and/or are socially isolated and need support to stay healthy, connected, and independent. This busy and varied role will involve working with volunteers, the staff team, voluntary partners, and health and social care providers, with the client at the centre of everything we do. The Home Together Service sits within our Age Well Together Service, which offers a range of assistance to support clients at home and in their local community to prevent decline; maintain independence; reduce social isolation; and promote health and wellbeing with care, friendship and understanding. This includes our befriending services, an online shopping service and a Handyperson service.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
About the role:
At our Harrow Road Assessment Hub in Westminster, you will work within this short stay service with a multi-disciplinary team setting. This role involves working alongside people to navigate complex situations with empathy, understanding, and consistency. You’ll be supporting clients who have experienced rough sleeping and may be facing multiple disadvantage, often alongside mental ill health and substance use, at a point where the right intervention can change everything.
As a Specialist Multiple Disadvantage Worker, you’ll go beyond traditional support. You’ll use psychologically informed approaches, with a strong focus on harm minimisation, dual diagnosis and recovery, to build trust, unlock engagement and help clients make sense of their experiences. You’ll deliver targeted interventions both one-to-one and through our in-house recovery programme, helping people move from crisis towards stability and longer-term accommodation.
You’ll work at the centre of a fast-paced, multi-agency system, building strong relationships with health, Adult Social Care and specialist services to make sure clients can access and sustain the support they need. Alongside this, you’ll bring specialist knowledge into the team, shaping best practice and strengthening how we respond to complex needs across the service.
This is a role for someone who is confident working with complexity, motivated by impact, and committed to ensuring people are not left stuck in cycles of homelessness, but supported to move forward and rebuild.
About you:
- You bring strong experience working with people experiencing multiple disadvantage, including mental health and substance use, and understand how these needs intersect.
- You’re confident using psychologically informed approaches, including harm minimisation and dual diagnosis, to engage people who may be ambivalent about support.
- You know how to build trust quickly, working in a non-judgemental, strengths-based way while maintaining clear professional boundaries.
- You’re skilled at navigating systems and advocating for clients, working effectively with external services to improve access and outcomes.
- You’re able to manage complexity, using your judgement to prioritise, problem-solve and respond calmly in challenging situations.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 10th May at midnight
Interview date: Thursday 21st May online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Role purpose
We are looking for a proactive and organised Marketing & Communications Assistant to support the delivery of digital content and campaigns across Southampton Hospitals Charity’s channels.
This role will play a key part in ensuring our communications are delivered consistently and effectively, supporting social media, email marketing and website activity. Working closely with the Campaigns & Marketing Manager and Editorial and Communications Officer, you will help bring our stories to life across digital channels and ensure content is published, scheduled and monitored to a high standard.
This is an exciting opportunity for someone looking to develop a career in marketing and communications within the charity sector, gaining hands-on experience across a wide range of channels and campaigns.
Key tasks and responsibilities
Digital content delivery and channel management
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Support the delivery of content across digital channels, including social media, website and email marketing.
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Schedule and publish content across social media platforms, ensuring consistency and alignment with campaign plans.
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Monitor social media channels, responding to comments and messages where appropriate and escalating where needed.
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Assist with maintaining and updating website content, including uploading stories, blogs, and campaign pages.
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Support the build and scheduling of email campaigns using Mailchimp.
Content creation and design
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Create engaging social media assets and simple marketing materials using Canva (or similar tools).
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Source and format images for use across digital channels.
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Support the creation of short-form copy for social media, email and web content.
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Ensure all content follows brand guidelines and is accessible and inclusive.
Campaign and team support
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Support the delivery of fundraising and awareness campaigns across digital channels.
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Create fundraising and campaign materials using Canva (or similar tools).
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Work closely with the Editorial and Communications Officer to bring stories and case studies to life online.
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Assist with coordinating content and ensuring deadlines are met.
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Provide general administrative and operational support to the communications and marketing team.
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Digital performance and improvement
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Support the tracking and reporting of digital performance, including social media and email metrics.
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Produce regular summaries of performance to help inform future activity.
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Identify opportunities to improve content and engagement across channels.
Person specification
Knowledge and experience
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Experience using social media platforms (either professionally or personally) and an understanding of how content performs across channels.
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Experience creating content and assets using tools such as Canva or similar design platform (or willingness to learn).
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Strong written communication skills, with the ability to write clearly and engagingly for digital audiences.
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Familiarity with (or willingness to learn) website content management systems (e.g. WordPress).
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Familiarity with (or willingness to learn) email marketing platforms such as Mailchimp.
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Interest in digital marketing, communications or the charity sector.
Skills, abilities, and behaviours
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Proactive and willing to learn, with a positive and flexible approach.
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Highly organised, with the ability to manage multiple tasks and deadlines.
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Strong attention to detail, particularly when reviewing and publishing content.
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Creative with an eye for visual content and presentation.
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Ability to interpret and apply brand guidelines to create clear, engaging and visually consistent assets.
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Good communication and interpersonal skills, with the ability to work collaboratively.
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Ability to follow established processes and ensure consistency across all communications.
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Comfortable using digital tools and platforms, with a willingness to develop new skills.
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A team player who is happy to support across a range of activities.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
London Landmarks Half Marathon Communications & Engagement Officer
The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.
This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.
Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.
Working across social media, email and web, you’ll use insight to continually improve communications.
This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.
To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Primary Care Practitioner (Guided Self Help & Social Prescribing)
Location: Vale of Glamorgan
Hours: 28 hours per week across 4 days
Salary: £28,000 pro rata
Holiday: 25 days per year (pro rata), plus bank holidays
Make a real difference in your community
We are looking for a compassionate and motivated practitioner to join our team in the Vale of Glamorgan, delivering wellbeing support, Guided Self Help, and social prescribing across community and primary care settings.
This role focuses on supporting individuals experiencing mild to moderate, or severe but stable, mental health difficulties. You will help people better understand and manage their mental health, while connecting them to the right services and community support.
You will provide structured one-to-one support, deliver psychoeducational courses and workshops, and help people build resilience, confidence, and independence.
Working as part of an established team, you will receive referrals from GPs, other health professionals, and self-referrals, ensuring people can access timely and effective support.
About you
You will have experience working in a mental health or wellbeing setting and feel confident supporting individuals with a range of mental health needs.
You will be confident:
- Providing person-centred, strengths-based support
- Managing your own caseload and completing assessments
- Building positive relationships with individuals and partner organisations
You will have a good understanding of safeguarding, risk management, and professional boundaries, along with strong communication and organisational skills.
An interest in the voluntary and community sector is essential, as is the ability to connect people with local services and opportunities.
While full training will be provided, experience of guided self-help approaches, outcome measures (such as Recovery Star or CORE-OM), or delivering group work would be advantageous.
Above all, you will be approachable, organised, and committed to making a positive impact in your community.
Why work with us?
At Mind in the Vale of Glamorgan, we are committed to improving mental health, promoting wellbeing, and ensuring people feel heard, valued, and supported.
You will be joining a compassionate, community-focused organisation that believes in early intervention, empowerment, and person-centred support.
This is an opportunity to work at the heart of community and primary care services while staying connected to a wider network of support across the Vale — making a visible difference every day.
What we offer
- A supportive and values-driven team environment
- Opportunities to develop skills in Guided Self Help, psychoeducation, and social prescribing
- Regular supervision and ongoing professional development
- Flexible, community-based working
- The chance to be part of a trusted local mental health charity
Apply now
If you are passionate about improving mental health and supporting people to thrive, we would love to hear from you.
Please use the buttons below to view the Job Spec and submit your application via the Job Application Form.
Please note: CVs will not be accepted. Applications must be submitted using the online application form. (please click the redirected button to complete the Mind in the Vale of Glamorgan online application form).
Closing date: 30 April, 4:00pm
Interview date: Wednesday 6 May (Barry office)
The client requests no contact from agencies or media sales.
Role/Job Title: Head of Kent Services
Location: Pembury, with travel between services as required
Contracted Hours Full time -37 hours per week (Mon-Fri)
Salary: £55,000 - £65,000 per annum FTE
Application Deadline Date: Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
FULL JOB DESCRIPTION
Equal Opportunity/Accessibility and Accommodations Statement:
As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don’t hesitate to reach out.
Aspens’ mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East.
We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people’s groups and support; specialist support; and free online support for families and carers across the South-East.
About the role:
This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support.
The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent.
The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio.
The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity.
Knowledge and Experience:
We’re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths.
Essential Experience:
- Significant senior management experience in health and social care.
- Proven leadership experience managing CQC Registered Managers.
- Strong knowledge of autism and learning disability support models.
- Experience managing budgets and financial performance.
- Demonstrable experience of regulatory compliance and inspection processes.
- Experience working with commissioners and local authorities.
- Experience managing large-scale change programmes.
- Significant experience in building team capability and managing complex employee relations.
Essential Skills & Competencies:
- Strategic thinking and operational delivery capability.
- Strong financial acumen.
- Experience overseeing impactful, outcomes-driven services at a strategic level.
- Strong project and programme management skills.
- Excellent leadership and people management skills.
- Excellent analytical and data interpretation skills.
- High-level communication and stakeholder engagement skills.
- Ability to manage complexity and drive change.
- Strong problem-solving and decision-making ability.
- Ability to build and sustain relationships, with trust and integrity
Desirable:
- Relevant professional qualification in health or social care (Level 5 or above).
- Experience overseeing multiple residential and/or supported living services.
- Experience in service mobilisation or turnaround.
- Experience with Positive Behaviour Support at strategic level.
Core Values & Leadership Expectations:
- Commitment to person-centred, rights-based and autonomy approaches.
- Passion for inclusion, dignity, and empowerment.
- Dedication to safeguarding and promoting welfare.
- Evidence-informed decision-making.
- High levels of integrity, resilience, and accountability.
- Reflective, open to feedback and committed to continuous learning
- Brings authenticity, empathy and a collaborative spirit
What we can offer you:
- An exciting and rewarding role that you can really make your own
- An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives.
- Member of the Inclusive Executive Leadership Team.
- Hybrid working
- Adjusted Hours or compressed working weeks
- Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care)
- Paid DBS
- Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service
- Nest Pension and Death in Service Benefit
- Dedicated Employee Assistance Programme and Access to Mental Health First Aiders
- Aspens High Street Stores -20% discount on all items for Aspens’ staff
- Bluebell cafe- Discounted staff menu available
- Refer a Friend scheme, so you can earn up to £250 for every person you refer to work for Aspens
- Recognition schemes, including ‘Employee of the Month’
- Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling
If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you’ll receive a formal offer in writing. Upon acceptance, we’ll guide you through the onboarding process, providing you with all the details you need.
Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don’t already have one) and satisfactory employment references.
Harris Hill is delighted to be partnering with Maudsley Charity to recruit a Finance Officer. This is a strong opportunity for a part-qualified or early-career finance professional looking to gain broad exposure across financial accounting, reporting and business partnering within a purpose-driven organisation.
As Maudsley Charity continues to invest in innovative projects that improve mental health care for those who need it most, they are entering an exciting phase of growth and operational development.
To support this, they are seeking a proactive and detail-oriented Finance Officer to play a key role in strengthening financial processes, supporting robust reporting, and enabling effective stewardship of funds. Working closely with the Finance Lead, this role will help ensure the organisation’s finances are managed with accuracy, integrity and insight, supporting informed decision-making and maximising the impact of every pound invested.
Location: London, UK (hybrid working)
Salary: £30,000 - £35,000
Contract: Full time, permanent
About the role
A varied, hands-on position within a small, collaborative Finance team. You’ll support day-to-day finance operations while contributing to reporting, budgeting and project work.
Key responsibilities include:
- Maintaining accurate financial records and processing transactions
- Managing invoices, payments, and bank reconciliations
- Supporting monthly management accounts and reporting
- Assisting with budgets, forecasts and grant due diligence
- Contributing to audit preparation and fund monitoring
- Improving processes and supporting finance queries across the organisation
About you
- Part-qualified (AAT or studying ACCA/CIMA/ACA) or equivalent experience
- Background in a finance or accounts role
- Strong Excel and systems skills
- High attention to detail and accuracy
- Proactive, organised and keen to develop
This role would suit someone looking to step into a broader finance position with real variety and progression.
Closing date: 18th of May
interviews: Week commencing 1st of June (likely 4th of June)
Join our ‘Ask Us Anything’ webinar on Wednesday 13th of May at 12pm – 1pm. Link can be found in the information pack page 8.
Harris Hill is a certified B Corp™ and leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality or other protected characteristics.
Position: Production Manager (Creative, Marketing, Digital, Content and Channels)
Hours: Full-time, 35 hours a week
Contract: 12-month fixed term contract, Maternity Cover
Location: Office-based in London N4 with the flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a proactive Production Manager to drive the planning, coordination and delivery of digital, creative and content projects that support our engagement goals.
This is a key delivery role within our Digital delivery and planning team as part of the Engagement department. You will help to traffic and coordinate a wide range of small‑to‑medium projects, ensuring work is well‑planned, on track and clearly communicated.
You’ll play an important role in stakeholder management, keeping projects within agreed timeframes and resourcing constraints, while supporting the smooth flow of work across our department.
You’ll work closely with digital project managers and specialists within our team and stakeholders across the organisation, helping turn ideas into high‑quality output.
This is an exciting time to join the team as we continue to develop our ways of working and deliver an ambitious engagement roadmap. We are a supportive and vibrant team, who are dedicated to making a difference for people with MS.
What you will do
You’ll be responsible for:
- Reviewing incoming briefs and leading an effective triage process to ensure work is prioritised, scoped and resourced appropriately
- Working closely with people across the team to ensure we communicate effectively with teams who commission work with us, from across the organisation
- Account management and monitoring of progress, ensuring clear communication with stakeholders at every stage
- Managing the day‑to‑day traffic, our production inbox and updates, scheduling and coordination of projects, working together with people across our department and external suppliers
- Supporting the digital project managers and senior leads by:
- Developing and maintaining project plans and scope of work outlines
- Writing up meeting notes and actions
- Undertaking basic risk assessments and reporting
- End‑to‑end coordination and management of smaller projects where relevant
- Effective resource management, reporting and evaluation to inform better planning
- Driving continuous improvement in production workflows, helping to embed consistent, efficient and scalable processes across the team
- Supporting with the running of the quarterly planning cycle, including team coordination and communications to all relevant stakeholders across the organisation
- Monitoring and reporting on progress
Who we are looking for
- Experience coordinating or managing digital, content or creative projects
- Confidence juggling multiple workstreams and keeping projects on track
- Strong organisational skills and attention to detail
- Experience working with project management or workflow tools
- Clear, professional communication skills, both written and verbal
- Experience working collaboratively with creatives and stakeholders
- An interest in digital delivery, planning, content production and continuous improvement
Please note this is a 12-month fixed term Maternity cover contact.
Closing date for applications: 9:00 on Monday 11th May 2026
Interviews for shortlisted candidates will take place on 20th and 21st May 2026.
You may currently be working in roles such as Digital Production Manager, Creative Producer, Junior Project Manager, Content Project Manager or Traffic Manager, particularly within digital, content, marketing or charity environments.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
London Landmarks Half Marathon Event Assistant
The London Landmarks Half Marathon is looking for a reliable, organised and proactive Event Assistant to be on the frontline of participant support, helping ensure every runner has the best possible experience. It’s an exciting time to join the team as we look ahead to our 10th anniversary event in 2027.
This role is ideal for someone who enjoys working with people, solving problems and delivering excellent customer service. You’ll be the first point of contact for participant queries across email and phone, providing clear, friendly and timely support, and making sure every interaction is handled with care and accuracy.
Alongside this, you’ll support website updates, maintain accurate information across systems, and help keep day-to-day operations running smoothly. You’ll also contribute to community engagement and event delivery, including supporting the coordination of performers and musicians, assisting with our volunteer programme, and helping deliver a smooth and engaging race weekend.
We’re looking for someone calm under pressure, detail-focused and proactive, someone who can juggle multiple tasks, adapt quickly and keep things moving in a fast-paced environment.
This is a great opportunity for someone dependable, motivated and team-focused, who enjoys being busy and wants to play a hands-on role in delivering a high-profile event that brings people together and raises vital funds for charity.
To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Please download and read the job pack for further information about the role and London Landmarks Half Marathon. Applications close at 9am on 18 May.
The client requests no contact from agencies or media sales.
Contract: Permanent, 37.5 hours per week
Salary: £26,812 - 28,830 per annum
Location: Radcliffe, Greater Manchester, M26 1NQ
Closing date: Thursday 7th May 2026
Interview date: 20th - 22nd May 2026
We’re looking for a passionate and driven Assistant Manager – Client Services to help lead our work supporting people and pets across our Manchester rehoming, advice and behaviour unit. If you have a flair for client care and a love of animal welfare, this is your chance to make a real difference.
More about the role
Our Radcliffe-based centre is at the heart of Blue Cross’s work in Greater Manchester, providing vital services in a creative, community-focused way. We don’t have kennels or catteries on site, so we think differently to help pets and their people, from running a busy food bank to delivering rehoming and support services for a variety of animals.
As Assistant Manager – Client Services, you’ll be at the forefront of this work. You’ll:
- Lead the client services team to deliver exceptional care from first enquiry through to adoption or other support
- Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey
- Use data and insights to shape services and continuously improve client experience
- Collaborate with the local leadership team to meet targets and drive pet welfare outcomes
- Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and promoting pets in our care
This is a permanent, full-time role, working full time at 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm.
About you
You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what’s working – and what’s not.
A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life.
Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team.
Knowledge, skills, and experience
- Experience of working in a rescue welfare environment.
- Significant experience of managing a team.
- Experience in delivering high level client service.
- Experience of working in a fast-paced environment.
- High standard of verbal and written communication.
- Proven decision-making ability.
- Current full driving license.
- The ability to demonstrate, understand and apply our Blue Cross Values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Understanding of safeguarding issues.
- Experience of admission and adoption processes in a rescue environment.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date Thursday 7th May 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are seeking a Systems and Impact Support Officer to join us to work closely with our Head of Data and Impact and Impact and Evaluation Manager. The role will include administering and developing our database, producing regular reports for varied internal and external audiences, and analysing and summarising information to support programme delivery and decision‑making. As part of a small team, you’ll be involved in providing key data support from the start.
Full training in Excel, Salesforce and data will be provided by the charity’s experts. Prior experience in these areas is not essential, as long as you are a quick learner who is keen to develop your skills. The role is busy and fast-paced. You’ll be meticulous, organised and work to high standards, with a sharp eye for detail. You will enjoy problem solving, have the ability to produce well-presented documentation and be pro-active in helping us to improve and innovate.
Contract
Full-time, permanent
Start date
As soon as possible, as agreed with candidate.
Working hours
09:00 to 17:30, Monday to Friday.
We are a delivery organisation providing frontline educational services for young people. Our Head Office team is based on the site of our North Kensington centre in West London. We are an organisation with team members at different stages of their career, including many in their first roles: we are committed to nurturing talent and providing a developmental culture for all. Our Head Office team works in-person 4 days per week with 1 day from home
Salary
£30,950 (including £2,700 London contribution)
Location
IntoUniversity Head Office, 95 Sirdar Road, London W11 4EQ
Annual leave
Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Key Dates
Application deadline
9am Monday 11th May 2026
Interview Day (in-person)
Friday 15th May 2026
Please ensure that you are available on these dates
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Self-Employment Coach
Reporting To: Self-Employment Manager
Salary: £30,900 pro rata (£18,540 actual)
Hours: 21 hours per week
Contract: Permanent
Location: Currently one day in the office in Kings Cross N1 9LG
- working actively in the community for the rest of the week
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK is a national charity creating opportunities for children and young people who are disabled or neurodivergent, to increase their independence, reach their individual potential and remove the barriers they face.
The Self‑Employment Programme is a growing initiative designed to help 18–25‑year‑olds transform their passions, skills and talents into real income‑generating opportunities. Through coaching, group delivery, mentoring, and practical business development activities, the programme provides accessible, person‑centred support to young people who want to pursue self‑employment as part of their pathway to independence.
The Self‑Employment Coach plays a key role in delivering high‑quality, empowering support to young people, working alongside the Self‑Employment Programme Manager to co‑design, deliver and evaluate a dynamic, inclusive and impactful programme.
Overall Job Purpose
To provide structured, person‑centred coaching to young people exploring or preparing for self‑employment. This includes delivering 1‑2‑1 and group sessions, supporting beneficiaries to develop viable business ideas, and helping them access tools, resources and opportunities needed to succeed. The role also contributes to the programme’s administrative, monitoring, partnership and outreach activities.
Working Conditions
The post is 21 hours per week, typically worked between 9:00am and 5:00pm. Contracted working days will be agreed with the Self‑Employment Programme Manager; however, Tuesdays are a mandatory working day. The post holder may occasionally be required to work evenings or weekends depending on programme needs.
The role includes 16.5 days of annual leave, in addition to public holidays.
AFK operates a TOIL (Time Off in Lieu) policy.
Working Relationships
The Self‑Employment Coach will work closely with young people, their families, education professionals, and colleagues across AFK to deliver tailored coaching and support.
The post holder will report regularly to the Self‑Employment Programme Manager and work alongside the Executive Director of Services as required, while actively engaging with external partners to ensure positive and sustainable outcomes for young people.
Principal Responsibilities
Coaching & Programme Delivery
- Deliver 1‑2‑1 coaching, small‑group sessions and workshop activities to support young people’s business development, confidence and skills.
- Work with young people to identify their aspirations, needs and goals, and translate them into practical action plans.
- Support trainees to develop essential components of their business ideas (e.g., value proposition, customer identification, pricing).
- Help young people understand the financial aspects of self‑employment, including budgeting, basic feasibility and potential benefits implications (with support from the Manager where specialist knowledge is required).
- Co‑facilitate specialist sessions with mentors, guest speakers or external partners.
Research & Business Development Support
- Research and suggest suitable platforms, markets and selling opportunities for trainees’ products or services (online and physical).
- Support trainees to understand and test their business ideas, including conducting simple market research and exploring feasibility.
Programme Co‑ordination & Administration
- Maintain accurate records, including session notes, trainee progress, KPIs and monitoring data.
- Contribute to evaluation processes, including collecting feedback, tracking impact and supporting continuous programme improvement.
- Support with scheduling, communication and preparation of delivery materials.
- Assist in maintaining a positive, accessible and inclusive programme environment.
Outreach & Partnerships
- Support delivery of outreach sessions in schools, colleges and community settings, promoting AFK’s offer.
- Develop positive working relationships with external partners, mentors and community organisations to enhance opportunities for trainees.
- Contribute to collaborative work across AFK departments, ensuring consistent communication and alignment with organisational objectives.
General Organisational Responsibilities
- Uphold AFK’s commitment to safeguarding, equality, diversity and inclusion.
- Engage in learning and development opportunities, and participate in supervision and appraisal.
- Carry out any other responsibilities reasonably associated with the role.
Please send a covering letter explaining how you meet the criteria in the Person Specification. Interviews will be held on Tuesday 26 May.
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Stoke Crown Court and North Staffordshire Justice Centre. You will play a vital role in supporting the Deputy Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is permanent working 37.5 hours per week covering Stoke Crown Court and North Staffordshire Justice Centre.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the court cluster.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.




