Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Member and Supporter Experience Officer (summer placement)
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London. London attendance on Tuesdays)
Duration: 3 months (2 July – 6 October)
Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.
Key responsibilities
Supporter Engagement
Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
Escalate complex, safeguarding and complaint-related enquiries appropriately.
Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
Process and manage in-bound financial payments in an accurate and timely manner
Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
Data integrity and CRM Management
Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.
Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Other
Undertake such other duties as may be reasonably required of the post.
Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
A high standard of organisational, interpersonal and communication skills.
An excellent telephone manner.
An ability to maintain high levels of accuracy at all times.
Ability to adapt style, tone and content to provide a tailored service to supporters.
Ability to show initiative and determination to investigate and solve complex enquiries.
Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
Experience of working in a busy customer/supporter service environment.
Personal Attributes
A team player, develop collaborative, strong and effective working relationships.
Empathetic and patient, with a genuine desire to help members and supporters.
Positive and professional attitude.
Proactive and self-motivated with the ability to work independently.
Adaptable and flexible in a fast-paced environment.
Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The Woodland Trust is looking for an experienced Conservation and Wildlife Officer to join the Snaizeholme Project team, supporting the conservation and long-term management of the Snaizeholme Estate. The role will focus on conservation-led wildlife management, including protecting and enhancing local Red Squirrel populations, habitat and species monitoring, and delivering practical land management across a diverse landscape. Working closely with landowners, partners, volunteers and local communities, the successful candidate will combine strong ecological knowledge with excellent communication and public engagement skills to help create a thriving, resilient landscape for wildlife and people.
A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
For recruitment purposes this position is advertised as Conservation and Wildlife Officer to reflect the nature of the work. The successful candidate’s formal title will be Wildlife Manager - Snaizeholme.
The Role:
The Candidate:
Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and CVs are redacted until after shortlisting is complete.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 9th & 10th July.
The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.
EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.
Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.
EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.
As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.
We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.
Please note that the post holder needs to be a qualified psychotherapist/counsellor, with previous experience (paid or voluntary) of delivering 1:1 therapy sessions with children and/or young people.
In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.
‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study
DreamArts has a mission; to transform young lives by fusing arts and therapy.
For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing.
Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow.
DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Operating Officer (COO)
Organisation: Happy Days
Reporting to: Chief Executive Officer (CEO)
Location: Calderdale
Role Purpose
The Chief Operating Officer (COO) provides strategic and operational leadership across all frontline services, accommodation provision, organisational infrastructure, and compliance functions within the charity.
The COO is responsible for ensuring safe, trauma-informed, financially sustainable, and outcomes-focused delivery for individuals experiencing homelessness, poverty, health exclusion, addiction, and crisis.
The role leads operations across the charity’s accommodation portfolio, including winter shelter provision, general needs accommodation, supported accommodation, and intensively supported housing. The COO also oversees the operational platform of the charity’s support programmes, including a community café, community supermarket, crisis drop-in provision, and integrated health clinics.
Working collaboratively with the CEO, Board, statutory agencies, housing provider partners, and wider stakeholders, the COO plays a key leadership role in shaping organisational strategy, strengthening operational systems, embedding trauma-informed practice, and developing innovative models of support that improve long-term outcomes for individuals experiencing multiple disadvantage.
The COO provides executive oversight of, operational risk, health and safety, HR, operational systems, and service compliance, ensuring the organisation maintains robust standards of governance, accountability, and person-centred care across all services.
Key Responsibilities
Strategic & Operational Leadership
Housing, Property & Supported Accommodation Executive Oversight of:
Safeguarding Operational Platform
Health Inclusion & Community Services
Corporate Governance, Compliance & Organisational Infrastructure
Systems Development & Digital Transformation
Leadership, Workforce & Organisational Culture
Partnerships, Stakeholder Engagement & Representation
Financial Oversight & Sustainability
Person Specification
Essential
Desirable
Key Attributes
Clinical Services Administrator
Contract: Maternity cover, 5days a week
Hours: 35 hours per week
Location: London, Finsbury Park
Starting salary:£30,052 - £34,860
Closing date: 28th June 2026
Expected date of interviews: w/k 6th July
Job ref: VA791
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Clinical Services Administrator to join our innovative and friendly multidisciplinary team, situated at our London Centre, which is a purpose-built centre specifically designed for the treatment of torture survivors, with extensive indoor space and gardens.
Would you like to join our award-winning organisation?
About the role
You will provide administrative support to the London Clinical Service, which provides assessment and treatment to individuals, young people, children and families who have survived torture.You will be part of a team of Clinical Administrators who ensure consistency and continuity of administrative support to the Clinical Service. The administrative team support the Intake panel, Adult Therapy Team, Children, Young People, & Families Team, Pain management service, Care coordination service and interpreter bookings process. The role may also include supporting the reception team with reception duties and greeting clients, staff and visitors in a friendly and professional manner
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £30,052 - £34,860.
To view the Job Description and Person Specification, please kindly see the attached file.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all our work.
Hear more about working at FfT from our incredible staff by click here Video Link: Freedom from Torture on LinkedIn: Getting to know Freedom from Torture
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Pay: £63,099.00 per year
Job title: Director of Services
Hours per week: 37 hours Monday to Friday
Salary: £63,099
Location: Coventry and Warwickshire
About the role
Would you like to play a key role in improving the lives of older people living within Warwickshire and Coventry? We have a rare and exciting opportunity to join our senior management team at a time of significant change for the charity. Trustees have set out an ambitious strategy for growth and long-term sustainability that is supported with significant investment in technology, buildings and staffing resources. This investment will enable us to expand the reach of our current service offer and enable the growth of new services that meet the growing needs of our communities.
Our current service offer includes a range of dementia support services, home support, advice, financial support services, counselling, befriending, social groups and activity centres.
As Director of Services, you will maintain and develop service quality, support and develop a team of managers. You will build strong strategic stakeholder relationships and play a significant role in the broad leadership of all aspects of the charity.
How to apply
Please apply directly on our charity website Age UK Coventry & Warwickshire. If you would like an informal discussion regarding the role please email or phone us.
Age UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Staff benefits include:
Closing Date: 8am on Monday 6th July 2026
Interview Date: Week Commencing 13th July 2026
Work Location: In person
The client requests no contact from agencies or media sales.
Citizens Advice Hounslow is a well‑established charity serving the London Borough of Hounslow. We work to make a meaningful difference in the lives of people who come to us for support. Our high‑quality, agile advice service responds to the issues and needs of our community, always putting people first. Thanks to our dedicated team of staff and volunteers, we support over 16,000 clients each year through our face‑to‑face, telephone and digital services.
We are now seeking an experienced, full‑time Welfare Benefits Caseworker to support vulnerable residents in building financial resilience. The role focuses on welfare benefits issues, income maximisation and challenging decisions, delivered through practical, hands‑on, in‑person support. The successful candidate must be able to work independently, operating from our offices as well as from various locations across the borough to ensure accessible, community‑based support.
We will offer the right candidate a generous salary with other benefits such as annual season ticket loans, cycle to work scheme, generous annual leave, and the opportunity to develop professionally. You will be part of a warm and friendly work culture where opinions are valued.
For more information about the role please download the Job Description and Person Specification from our website via the Apply button.
Please note:We are unable to respond to applicants who have not been shortlisted.
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
As the Challenge Events Fundraiser, you will manage the charity’s sporting, runs and challenges event places, working with the fundraisers to maximise income.
You will help shape and deliver our Challenge Events Fundraising strategy. You will develop new ways to engage supporters, review and improve our fundraising events, and make sure our activities are inclusive and impactful.
Main Responsibilities
Person Specification
Essential
Desirable
Benefits
Recruitment Timetable
Application deadline: 16th June 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Please refer to our recruitment pack for further details on the interview process.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Children & Young Persons Caseworker to join the Victim Support team in Gwent, working 22.5 hours a week. This is a fixed term position
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role
This role is based in Pontypool Police Station, Pontypool, it is offered on a hybrid working basis and there is a requirement for travel throughout the area.
As a Caseworker- Children and Uong People you will be:
You will need:
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
FORCE Cancer Charity is seeking a Community Fundraiser to join our Income Generation team. This is a rewarding role, focused on building relationships with supporters, growing fundraising income and raising awareness of FORCE and our work across Exeter and the wider Devon community.
The successful candidate will play a key role in developing and strengthening relationships with new and existing supporters, ensuring individuals, community groups, schools and local businesses receive an exceptional level of support and engagement. The role will focus on identifying and securing new community fundraising opportunities, supporting existing fundraising activity, and helping to deliver ambitious income growth targets.
A central part of the role will involve engaging with local schools, clubs, associations, volunteers and community groups to inspire support for FORCE’s work supporting people affected by cancer. You will deliver talks and presentations, attend fundraising events and cheque presentations, support third-party fundraisers, and build long-term relationships that encourage ongoing support and community involvement.
Working closely with the wider Income Generation team, you will also contribute to fundraising campaigns, supporter stewardship, volunteer engagement and awareness-raising activity. The role includes maintaining accurate supporter records, responding to donor enquiries with warmth and professionalism, and ensuring all supporters receive timely acknowledgement and excellent care throughout their fundraising journey.
The successful candidate will be an enthusiastic, organised and personable individual with strong relationship-building and communication skills. You may already have experience within fundraising or be able to demonstrate transferable skills from a customer-facing, community engagement, sales, or relationship management background. You will be confident managing multiple priorities, engaging with a wide range of audiences, and working both independently and collaboratively as part of a team.
This is an exciting opportunity for someone passionate about community engagement and motivated by making a genuine difference to the lives of people affected by cancer across Devon.
Working Pattern: 8.30am - 4.30pm Monday - Friday (Some evening and weekend work will be required, with time off in lieu.)
Interview Date: 1st July 2026
Working to support anyone affected by cancer in Exeter and Devon



We are looking for a Community Lead to be responsible for developing relationships with individuals, community groups, schools, faith groups and volunteers to inspire and maximise fundraising opportunities within the community.
This is a hybrid role based on the Essex border with East London.
The Charity
A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness.
You would be joining a welcoming team at an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering flexibility, competitive salaries and an excellent working environment.
The Role
Deliver and grow community fundraising activity within the area.
Act as the first point of contact for community supporters, providing excellent stewardship, guidance, and encouragement.
Proactively identify and develop new fundraising opportunities across the regional area.
Promote and deliver hospice-led community fundraising events and initiatives (e.g. coffee mornings, fun runs, fayres, in-memory activities).
Work closely with other Community Officers, sharing insights and experiences to improve the overall community fundraising team.
Recruit, train, and support community fundraising volunteers.
The Candidate
Demonstrable Community Fundraising experience
Experience of line management, providing leadership and guidance to teams.
Demonstrable experience of building effective relationships with supporters, resulting in sustainable income
Experience of analysing fundraising activity providing actionable insight to future activity for themselves and those they manage.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
About The Role
Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development.
At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact.
We have opportunities available for 18 month fixed term contracts as Client Support Apprentice Workers in our two of our services in Westminster.
What you’ll do as an Apprentice Worker
Working as a Client Support Apprentice Worker, you will complete practical work experience and academic learning to build the knowledge, skills and experience to work with clients in housing and homelessness sector.
As an Apprentice Worker you will:
Work alongside colleagues, students and volunteers working together to support and empower clients to recover from homelessness and rebuild their lives.
Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery.
Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
Have opportunities to shadow experienced staff and receive on-the-job training, observing how we empower our clients to access the right support and move on.
Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification.
Complete on and off the job learning, shadowing and development opportunities.
Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way.
Where you’ll work
We’re excited to offer 2 Client Support Apprentice Worker opportunities, joining the team in the London Borough of Westminster in the following services:
Westminster Atlas Team, which provides support to people experiencing street homelessness and multiple disadvantages across Westminster. The team maintains frequent contact with clients to support them into accommodation, improve their wellbeing, and sustain positive outcomes.
Westminster First Contact Team (FCT), which works on the frontline supporting people who are new to the streets. Through street outreach shifts across the borough, the team engages individuals, assesses their needs, and helps identify the most appropriate route away from homelessness.
This apprentice scheme is for people with lived experience.
Our Apprentice scheme is specifically designed for people with lived experience, and we can only offer places to the people the programme is designed for.
You may have personally experienced homelessness (spent time sleeping rough, or lived in a hostel, refuge or supported accommodation), you may have experienced domestic abuse, mental health struggles, substance misuse problems or had contact with the criminal justice system and have used recovery services as a result.
We’re looking for people with a genuine motivation to build a career supporting vulnerable adults, who can bring:
Learning and reflections gained through lived experience and recovery.
Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing.
Good communication and listening skills, empathy, and a genuine desire to make a difference.
Some experience through volunteering or working in a similar setting.
Basic admin and IT skills and a proactive attitude towards learning.
If this sounds like you, we’d love you to apply. If you’re still unsure why not get in touch with the team who can have a chat and answer your questions.
Visit our website for more information about the scheme.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 1st July 2026
Interview and assessments: 15th & 16th July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Help
Help Counselling is well-established mental health charity. We believe everyone deserves access to quality mental health support, and have been providing affordable, short- and long-term talking therapies for over 50 years.
Whether clients are seeking relief from anxiety, stress, depression or other challenges, we are here to help. We offer counselling services to those over 18, both face-to-face in central and west London and online. Our approach is client-led and holistic with no reliance on algorithms for client allocation. Instead, we take care to achieve the best match possible between client and counsellor.
We are a placement provider: providing training placements for clinical supervisors, counsellors and psychotherapists who need to gain clinical experience to qualify (or further qualify) and be registered with one of the industry professional bodies such as, BACP or UKCP.
The work undertaken by trainee counsellors and psychotherapists is unpaid - they volunteer their time. This volunteer-driven model enables Help Counselling to fulfil its mission of offering affordable counselling services to those in need.
We also cater for clients who prefer to engage with a qualified counsellor through our Help Counselling Plus service for quality therapy at a fraction of the cost of private practice fees. This service is typically delivered by newly qualified counsellors and provides a supported transition into private practice.
We have a small, friendly staff team of 5, a diverse team of circa 100 trainee and qualified counsellors and a team of supervisors and assessors. We support around 200 clients at any time with weekly sessions.
About the role
The Clinical Assistant will support the Clinical Manager in the running of our counselling service. The role will primarily involve managing our trainee counsellor placements but extends to all aspects of the clinical service as required. The role is advertised as 2-3 days per week, to be discussed. The role is primarily remote with requirement to attend occasional meetings and events in west and central London.
Role Responsibilities:
Manage the recruitment, onboarding and offboarding of suitable trainee counsellors for volunteer placements in accordance with agreed standards and controls and Help policies and procedures. To include candidate selection, interview, onboarding, induction and training.
Manage forecasting to ensure counsellor numbers satisfy client demand and consulting room availability.
With support from the Administrator, ensure all records and reports are managed appropriately throughout the counsellor placement.
Keep the Counsellors Online Hub up to date, liaising with Administrator and Clinical Manager as necessary.
In conjunction with Clinical Manager, provide clinical support and expertise to the Help CEO and team as required.
In conjunction with Clinical Manager, provide support to trainee counsellors throughout their placement as required.
Support Clinical Manager with client/counsellor allocations and reallocations as necessary.
Support Clinical Manager in managing consulting room bookings and sourcing alternative consulting rooms when required.
Support Clinical Manager in relation to client queries arising from assessments or generally.
Be the main point of contact for training organisations. Proactively develop and maintain relationships in conjunction with CEO.
Support CEO in developing and maintaining relationships with community networks and partners to include attendance at networking events and presentations as required.
The above is not an exhaustive and you will be expected to perform different tasks in line with the overall business objectives and your skills/experience.
Candidate profile:
Please note the essential criteria and particularly the first three. Candidates will not be shortlisted if they cannot satisfy these.
Essential:
Counselling or Psychotherapy Qualification.
BACP or UKCP professional membership.
3-5 years' post-qualification experience.
Excellent facilitation skills.
Strong task and time management.
High standard of verbal and written communication skills.
Highly organised.
Ability to provide challenging feedback to others, managing and responding professionally and appropriately to conflict and risk.
Interpersonal and influencing skills, especially the ability to engage with counsellors.
Stakeholder management.
Adaptability.
Analytical and problem-solving skills
Good IT skills including knowledge of MS Office suite, CRM systems and common IT platforms. Ability to learn new systems quickly.
Desirable:
Experience of working within a training environment within the same industry.
Prior experience of working in the charity sector.
Working understanding of HR-related policies and procedures including EDI and working with competency frameworks.
Location in or around West or Central London would be highly advantageous.
To apply please submit a CV and covering letter of no more than 2 pages, setting out why you are suitable for the role.
We are a low-cost counselling charity providing unlimited, face to face and online counselling services in London.
The client requests no contact from agencies or media sales.
As Community Fundraising Officer you will play a vital role in generating income to support the work of this inspiring Hospice. With a specific focus on the Barking & Dagenham area, you will be responsible for developing relationships with individuals, community groups, schools, faith groups and volunteers to inspire and maximise fundraising opportunities within the community.
This is a hybrid role based on the Essex border with East London.
The Charity
A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness.
You would be joining a welcoming team at an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering flexibility, competitive salaries and an excellent working environment.
The Role
Deliver and grow community fundraising activity
Act as the first point of contact for community supporters
Proactively identify and develop new fundraising opportunities
Support individuals and groups undertaking third party fundraising activities
Recruit, train, and support community fundraising volunteers
The Candidate
Demonstrable Community Fundraising experience
Experience of effective time management and prioritising conflicting workloads Experience of working with volunteers
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
About the programme: ABC Parents Programme
The ABC Parents Programme empowers parents from the most deprived wards in Enfield and Haringey to increase their confidence and improve appropriate use of services across health and social care through child health workshops and networks of peer-to-peer support for parents.
The programme is delivered in community venues by a range of staff working in children’s community health services and Child Health Champions. They are supported by multi-agency practitioners from the hospital, primary care and voluntary sectors in Enfield and Haringey.
The programme is delivered in partnership with North Middlesex University Hospital NHS Trust (NMUH), The Bridge Renewal Trust, Every Parent and Child, Public Health Haringey, NCL CCG and other local multi-sector agencies.
About the role: Child Health Community Champions
The Child Health Champions Lead will recruit and provide ongoing support to a small team of Child Health Community Champions (CHCC). This will include:
· Supporting professional development through carrying out training needs assessments of the CHCCs and identifying appropriate training
· Alongside the Project Coordinator, planning workshops incorporating CHCCs strengths
· Holding regular meetings and quarterly Wellbeing sessions with CHCCs
· Being responsible for the recruitment and deployment of creche workers where required
About you:
You will be an enthusiastic, motivated and caring individual who understands community engagement and has experience of successfully managing a community project and providing group leadership.
The Child Health Champions Lead will be employed by Every Parent & Child and will work as a member of the ABC Parents Program Team based at NMUH.
Duties/Responsibilities
1. Engaging Community Champions
· Actively recruit new Child Health Community Champions (CHCC) and support their training.
· Working with the CHCC, identify professional training needs, develop ideas through to delivery.
· Arrange regular meetings with the CHCC to provide support and seek feedback to support monitoring and the impact of their intervention.
· Liaise with the Project Co-ordinator in planning sessions/workshops, working to the strengths of the CHCC. The Child Health Champions Lead will be parent-facing, on-site at community sessions when required.
· To organise quarterly Wellbeing sessions for CHCC.
· To liaise with CHCC to manage their attendance at workshops.
· Regularly provide performance feedback to CHCC, supporting their professional development and maintaining motivation.
2. Development and Delivery of Workshops
· Attend and support all Health and Wellbeing workshops for Community Champions.
· Where appropriate, attend and/or support the workshops run by Community Champions.
· Maintain active communication with Creche workers, professionally responding to queries, and actively engaging in finding solutions to challenges.
· Where appropriate, to support the Project Co-ordinator with setting up the training room and resources, always observing Health and Safety risk to self and others.
· To maintain an accurate record of incidents arising at the workshops and report to the CEO and the ABC Parents Project Co-ordinator.
3. Engaging with Creche Workers
· Identify and recruit Creche workers, maintaining an active bank of workers on account.
· Liaise with Creche workers to ensure their attendance at workshops.
· To receive and verify invoices from Creche workers.
· To provide feedback to the Creche worker, thus ensuring they can respond effectively to the needs of the service.
4. Other Duties
· Complete DBS checks for all CHCC and to maintain accurate records.
· To understand, promote and implement Every Parent & Child’s equality policy, recognising social and cultural diversity in the delivery of services, management of facilities, contract management and staff/volunteer recruitment and management.
· To escalate Child Protection/Safeguarding concerns to the CEO and maintain an accurate record of all escalated concerns.
· To comply with the statutory provisions of all Health and Safety, associated legislations and all Trust policies and procedures, including commitment to ethical and environmentally sustainable practices.
· To be able to work flexible hours to meet service needs, including working some evenings and weekends.
· To work flexibly to meet the demands of the service.
· To undertake training relevant to the post.
· Constructively provide feedback on issues/concerns to the Project Co-ordinator and the CEO of Every Parent & Child.
· Undertake administration duties commensurate with the post.
· Contribute data regarding Champions activities for the quarterly reports and evaluation.
· Liaise with the Project Co-ordinator and the CEO of Every Parent & Child to produce data/reports as required for reporting purposes.
· Attend staff and other project-related meetings as necessary. These may be held over video and/or face-to-face in Enfield or Haringey.
· Maintain an updated mailing list, including, but not limited to, the Child Health Community Champions.
· Consistently demonstrate integrity and professionalism in carrying out the duties and be an ambassador for the service.
The client requests no contact from agencies or media sales.