489 Care management volunteer jobs
How's your job search on our site?
Alexander Devine Children’s Hospice Service is looking for an inspirational and experienced Director of Care to provide strategic, clinical and operational leadership across our medical, clinical and holistic care services.
This is a pivotal role within our organisation. Reporting to the CEO and working closely with the Board of Trustees and Senior Leadership Team, you will be responsible for ensuring that children, young people and their families receive the highest quality, safe and compassionate care.
You will have the opportunity to shape the future direction of our care services at an exciting time in the development of Alexander Devine.
The role
As Director of Care, you will have overall responsibility for the leadership, management, quality and performance of our care services.
You will:
- Provide strong, visible and inspirational clinical leadership across all care services.
- Lead the strategic development of our medical, clinical and holistic care provision.
- Ensure services are safe, effective, evidence-based, family-centred and responsive to the needs of the children and families we support.
- Act as Joint Registered Manager with the Care Quality Commission.
- Provide strategic oversight of clinical governance, quality assurance, risk management, safeguarding and compliance.
- Ensure we are prepared for CQC and other regulatory requirements and that learning from incidents, complaints, audits and research drives continuous improvement.
- Lead and support a highly skilled multidisciplinary Care Team, encouraging a culture of reflection, development, innovation and excellence.
- Work with the CEO and wider Senior Leadership Team to deliver the charity's strategic plan and manage resources effectively.
- Develop strong relationships with Integrated Care Boards (ICBs) and support the development and management of commissioned services.
- Represent Alexander Devine locally and nationally, contributing to the wider development of children's palliative care.
- Champion the voice of children, young people and their families, ensuring their experience informs the ongoing development of our services.
About you
We are looking for an exceptional clinical leader who combines strategic vision with strong operational management and a genuine passion for children's palliative care.
You will be a registered nurse with significant experience in paediatric palliative care and senior-level leadership experience. You will have a strong understanding of clinical governance, CQC requirements, PSIRF and safeguarding, together with experience of leading service development and change.
You will bring:
- NMC registration as a Children's or Adult Nurse.
- Significant experience of palliative paediatric nursing.
- Senior-level experience of management, strategic thinking and service development.
- Experience of CQC compliance, clinical governance, PSIRF and safeguarding.
- Strong financial and budgetary understanding.
- Excellent communication skills and the confidence to communicate complex and sensitive information to a wide range of audiences.
- The ability to interpret data and use evidence to inform strategic and operational decisions.
- Excellent networking and partnership-building skills.
- A Master's-level qualification in a relevant health or leadership subject is desirable.
Most importantly, you will be an inspirational, resilient and motivational leader who can engage people, build confidence and create a culture where staff are empowered to deliver their very best.
Why Alexander Devine?
This is a rare opportunity to join a growing children's hospice charity and play a leading role in shaping the future of our services.
At Alexander Devine, our values are at the heart of everything we do: determined, empowering, valuing others, integrity, nurture and empathy. We are looking for a leader who genuinely shares these values and can translate them into meaningful action for children, families, staff and volunteers.
You will have the opportunity to work alongside a committed Senior Leadership Team, an experienced clinical team and a passionate wider charity, while building strong relationships with partners across health, social care and the children's palliative care sector.
If you are an ambitious and compassionate clinical leader who wants to make a lasting difference to children and families, we would love to hear from you.
Please note: The successful candidate will be required to undertake an Enhanced DBS check.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.
For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.
Do you want to make a difference and help us achieve our vision?
As a Team Leader, you will manage a team of support workers to successfully enable the people we support to lead a fulfilled and meaningful life within their home and as part of the wider, local community, and lead the staff team by promoting and practicing the values of CVT.
You will hold a minimum of Level 3 NVQ/ QCF (or equivalent) in Health and Social Care, and will have worked in a health and social care setting for a minimum of two years, preferably with people who have a learning disability and/ or autism, and has experience of managing a staff team. A driving licence would be useful as the community can be difficult to access by public transport.
Position: Team Leader
Responsible to: Care & Support Manager
Location: The role is based at Oaklands Park, a 150-acre rural community situated near Newnham on Severn on the edge of the Forest of Dean. We offer opportunities for adults with learning disabilities and other support needs, who live and work within a beautiful location, where their contributions to the life of our community are valued. Our estate offers an eight-acre garden, wood workshop and a weavery/ craft workshop.
Hours: 2 roles available, 1 x 30 hours per week and 1 x 37.5 hours per week, generally Mon - Fri days, but we are flexible.
Salary: £25,740 - £29,367 FTE, dependent on skills and experience pro rata for part-time.
Annual Leave and Benefits:
- 28 days paid annual leave plus statutory bank holidays
- The option to buy and sell annual leave
- Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
- Life Cover for all employees
- Pension scheme
- Employee Assistance Program
- Blue Light Card
Main responsibilities
- Supervise, direct and guide the staff team in a way that will enable the people we support to have the best quality of life possible.
- Ensure the health, safety, development and happiness of the people we support is paramount at all times.
- Ensure there are monthly team meetings, quarterly supervisions, twice yearly medication competencies and observations of practice along with a yearly annual review.
- Complete the induction of new staff within the service and support them through their probationary period.
- Undertake any other duties which are consistent with this post, as directed by line management.
Personal Attributes
- Be highly organised and trustworthy.
- Be able to work with a degree of autonomy in managing the service.
- Be a positive role model to the support workers and others employed by the Trust.
- Have professional values that lead on how to promote a capable environment and work using a positive behaviour support approach.
- Have a positive attitude and enthusiasm for the job we do.
- Respect the community and the people who live and work here.
We reserve the right to close this vacancy early if we receive a sufficient number of applications.
Camphill Village Trust is an equal opportunity employer.
Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. The successful applicant will be required to complete the relevant pre-employment checks including a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.
For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.
Do you want to make a difference and help us achieve our vision?
The Regional Fundraising Manager (National Programme Development) will lead the creation, development and delivery of Camphill Village Trust’s community fundraising programme.
You will establish community fundraising as a sustainable and growing income stream across the trust by creating a framework that can be scaled across Camphill Village Trust nationally.
This role combines strategic planning, relationship building, and programme development but also encompasses hands-on delivery across our northern communities. You will play a key role in raising awareness of Camphill Village Trust, strengthening community connections and creating opportunities for supporters to help more people with learning disabilities and autism live extraordinary lives.
Main Responsibilities:
- Create and deliver a community fundraising strategy that lays the foundations for long-term national growth.
- Develop and manage the community fundraising budget and forecasting processes.
- Design and launch engaging fundraising products including DIY fundraising, challenge events, in-house events, schools, community groups and local organisations.
- Create fundraising resources, toolkits and supporter materials that make it easy for people to get involved.
- Establish KPIs, reporting frameworks and performance measures to track success and inform future growth.
- Build strong relationships with supporters, volunteers, schools, community groups and local businesses.
- Identify regional corporate fundraising opportunities and partnerships and work with the Philanthropy Manager to develop these relationships.
- Work closely with Marketing and Communications colleagues to raise awareness of fundraising opportunities and campaigns.
- Act as a key link between fundraising and operational teams across Camphill Village Trust.
- Spend time within communities, building relationships with people we support, staff and families.
- Identify compelling fundraising stories and case studies.
- Support the involvement of people we support in fundraising activities where appropriate.
- Support fundraising volunteers and ambassadors.
- Line manage and develop the Regional Fundraising team – Initially 1 x Regional Fundraising Officer (Central/South) with a view to future expansion.
- Work collaboratively with colleagues across Supporter Care, Individual Giving, Philanthropy, Legacy and In-Memory fundraising.
- Ensure fundraising activity is delivered in line with relevant regulations, policies and best practice.
Knowledge & Experience:
Essential:
- At least three years' experience in community fundraising, supporter engagement or a related fundraising role.
- Experience developing and delivering fundraising campaigns, activities or products.
- Previous experience of developing fundraising strategy.
- Ability to build relationships with supporters, volunteers, community groups and local organisations.
- Experience using CRM systems and fundraising data.
- Experience recruiting, managing and developing staff.
- Experience setting KPIs, monitoring performance and reporting outcomes.
- Strong written and verbal communication skills.
- Ability to work collaboratively across teams and departments.
- Full UK driving licence and access to your own vehicle.
Personal Attributes & Key Competencies:
- Strategic and commercially aware
- Entrepreneurial and comfortable with ambiguity
- Outstanding relationship builder and networker
- Creative and innovative thinker
- Strong project and programme management skills
- Confident communicator and influencer
- Collaborative and supportive leader
- Organised and able to manage multiple priorities
- Data-informed and results focused
- Resilient, adaptable and self-motivated
Location & Travel:
Hybrid.
This is a hybrid role with a minimum of two days per week based within Camphill Village Trust communities.
We are looking for someone who enjoys being out in the community. This is not a desk-based fundraising role. You will spend significant time building relationships, identifying opportunities, meeting supporters and representing Camphill Village Trust across the region.
The successful candidate should live within reasonable commuting distance of our three communities in the north-east (based in North Yorkshire and Middlesbrough). Regular travel across the region and occasional travel to other Trust communities will be required, along with some overnight stays, evening and weekend work.
Annual Leave and Benefits:
- 28 days paid annual leave plus statutory bank holidays
- The option to buy and sell annual leave
- Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
- Life Cover for all employees
- Pension scheme
- Employee Assistance Program
- Blue Light Card
We are recruiting for a passionate and organised manager responsible for recruiting, supporting, training and engaging volunteers, ensuring they have a positive experience while contributing effectively to Bristol Dockyards goals and community impact.
Our volunteers are at the heart of the visitor experience at Bristol Dockyards, helping bring Brunel’s remarkable ship and stories to life. The Trust creates rewarding opportunities for volunteers to learn, connect and make a difference, while ensuring they feel supported and have the necessary knowledge and skills to play a vital role in delivering our mission and values.
As Volunteer Manager at Bristol Dockyards - Home of SS Great Britain - you will lead and grow our volunteer team of more than 140 volunteers, inspiring and supporting them to make a lasting impact. You will drive inclusive recruitment, deliver outstanding volunteer experiences, develop training and engagement opportunities, manage key volunteer systems and processes and work with colleagues to create meaningful volunteering roles.
As a champion for volunteering, you will build strong relationships, measure impact, promote best practice and help shape the future of volunteering across Bristol Dockyards.
The Dockyards are at the heart of the city’s harbourside. Run by the SS Great Britain Trust, we bring the spirit of Bristol and Brunel to life.
The client requests no contact from agencies or media sales.
Job Description
Job Title: Primary Futures Project Manager (Maternity Cover)
Reports to: Head of School Programmes
Location: The role is open to hybrid or fully remote working but the candidate would be expected to be able to occasionally travel to schools within the funded project areas (including Westminster, Chester and Lancashire) and attend occasional meetings at the charity’s offices located at Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB.
Purpose: Are you an experienced project manager with knowledge of the primary education sector who can confidently lead an exciting funded project for 12 months, helping children broaden their horizons and discover their futures? This is a fantastic opportunity to take on the role of Primary Futures Project Manager for Education and Employers charity supporting the delivery of our internationally recognised career-related learning programme in primary schools. The programme is called Inspiring the Future and is known as Primary Futures in primary schools.
Through our programmes, our charity brings inspiring volunteers from the world of work into schools, helping children learn in a fun way about a wide range of future jobs and career pathways, broadening their horizons and raising their aspirations and attainment. School activity sits at the heart of our charity’s mission which is to: ‘ensure that every young person in our country, wherever they live, whatever their parents or carers’ circumstances, has the opportunity to meet a diverse range of volunteers to hear first-hand about jobs and the world of work’.
This important role will manage and lead the day-to-day delivery of a key primary school focused project for the charity, funded by the Westminster Foundation. Responsibilities include leading the delivery and coordination of a multi-year funded project, managing stakeholder and funder relationships, overseeing programme activity across schools and partners, monitoring performance against targets and budgets, reporting on impact and outcomes, and providing line management and support to a remote team member to ensure successful project delivery.
Remuneration: £36k per annum FTE.
Additional Terms: We offer an excellent overall package with 30 days paid holiday, exclusive of Statutory Bank Holidays, plus a competitive pension scheme and a volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract. Additional family friendly benefits, including enhancements to Statutory Payments.
Appointment Terms: This is a fixed-term, maternity cover role until at least end of November 2027. This role is advertised as part-time (0.6-0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Job Purpose:
Reporting to the Head of Schools Programmes, the Primary Futures Project Manager (Maternity Cover) will lead the delivery of a major funded project that helps children broaden their horizons, challenge stereotypes and discover the wide range of opportunities available to them in the future. Through Education and Employers' Primary Futures programme, the role will support schools to connect children with inspiring volunteers from the world of work, helping to raise aspirations and develop career-related learning across primary education.
The successful candidate will take day-to-day responsibility for the delivery of this multi-year project. ensuring activity is delivered on time, within budget and in line with agreed objectives and funding requirements. Working closely with schools, employers, volunteers and the funder, they will lead project delivery across a range of workstreams including school engagement, teacher training, volunteer mobilisation, communications, evaluation and reporting.
This is an exciting opportunity for an experienced project manager with knowledge of the primary education sector to play a leading role in a nationally recognised charity. The postholder will combine project leadership, stakeholder management and school engagement to ensure high-quality delivery and lasting impact for participating schools, teachers and children, while supporting the long-term success of the programme.
The role is open to hybrid or home-based working, with occasional travel to schools and project activities across Westminster, Chester and Lancashire, alongside occasional meetings with colleagues at the charity's London office.
What we are looking for in a candidate:
We are seeking a driven, highly capable, and enthusiastic Project Manager who can confidently manage a funder relationship, work efficiently to ensure project delivery remains on track and deliver engaging presentations to employers, children, and teachers. You will bring excellent communication, organisational, and project management skills, along with experience in working with or in primary schools that can support design and delivery of project resources and events and an interest in career-related learning and social mobility.
Education and Employers is a small charity working at a rapid pace to bring about change. We are a friendly, diverse, and welcoming organisation and the successful candidate will be well supported. The Primary Futures Project Manager will work closely with the Director of Programmes, Head of School Programmes and wider Inspiring the Future team to undertake the following key accountabilities:
Key Accountabilities:
Project Management
- Lead the day-to-day management and coordination of a five-year funded project, ensuring delivery is aligned with agreed objectives, targets, timescales, budgets and funder requirements.
- Maintain and oversee detailed project plans, delivery schedules and internal tracking systems to ensure all workstreams are effectively coordinated and milestones are achieved.
- Coordinate activity across multiple project workstreams, including primary school engagement, programme delivery, teacher training, primary-aged resource development, volunteer and employer mobilisation, evaluation, communications and reporting.
- Monitor progress against project KPIs and delivery targets and taking appropriate action to maintain successful delivery.
- Contribute to the longer-term development and sustainability of the project, ensuring learning from delivery is captured and used to inform future years of the programme.
- Manage relationships with the funder and other key project stakeholders, ensuring clear communication, appropriate involvement and timely sharing of progress and learning.
Delivery
- Take overall responsibility for the successful delivery of the project's programme of activity, ensuring participating primary schools receive a high-quality and consistent experience.
- Lead the development of high-quality primary-aged resources for teachers, pupils and parents/carers, overseeing the scoping, creation, and refinement of materials to support project delivery and enable schools to sustain career-related learning beyond the funded programme.
- Lead engagement and delivery with a designated group of participating primary schools, developing strong relationships with teachers and school leaders and tailoring support to their needs.
- Maintain a clear understanding of the needs and context of participating primary schools and geographical areas, using this insight to inform project planning and delivery.
- Ensure teacher training and support builds schools' capacity and confidence to embed career-related learning and independently use Primary Futures beyond the funded intervention.
- Oversee volunteer and employer mobilisation required to meet project delivery needs, working collaboratively with colleagues, employers and local stakeholders.
Reporting
- Lead on the collection of project data and feedback to monitor progress, demonstrate impact and inform ongoing improvements to delivery.
- Oversee the implementation of appropriate reporting mechanisms, including Salesforce and SurveyMonkey, to ensure accurate and timely recording of project activity and outcomes.
- Ensure project data and evidence are accurate, timely and sufficient to demonstrate progress against agreed KPIs and funding requirements.
- Produce high-quality progress updates, reports and other project documentation for senior leadership and funders.
Line Management
- Provide effective line management, direction and support to a remote team member, including performance management, professional development and regular review of progress.
- Plan and allocate workloads, balancing competing priorities and ensuring resources are effectively deployed to meet project and organisational targets.
- Provide oversight and direct leadership of key project activities, including employer encounters, virtual events, teacher training and primary school-based delivery.
- Work collaboratively across Education and Employers to ensure communications, research, evaluation and employer engagement support project delivery.
Person specification:
We are looking for someone with the following Skills/ Knowledge/ Expertise
Skills/Knowledge/Expertise
Essential
- Experience of working with primary schools, teachers or other education professionals, with a good understanding of the primary education context. (Ideally 2–3 years experience.)
- Strong project management experience, including coordinating complex, multi-year funded projects and delivering against agreed objectives, targets, timescales, budgets and funder requirements. (Ideally 2–3 years experience.)
- Experience of successful relationship management, with the ability to engage confidently and sensitively with funders, schools and education professionals at a range of levels of seniority.
- Experience of line managing staff, including setting objectives, providing direction, performance management, coaching and development support.
- Experience of collecting, managing and interpreting project data to produce high-quality reports for senior colleague and funders and demonstrate progress against agreed objectives, outcomes and KPIs
- Experience of developing, reviewing or improving primary-aged resources, programmes or activities for children, young people and/or education professionals.
- Understanding of the evidence base underpinning career-related learning at primary age and its role in broadening children's aspirations, knowledge and understanding of the world of work.
- Understanding of safeguarding, risk management and data protection and their application within an education or project delivery context.
Desirable
- Passion for supporting children and young people to realise their potential, including through the engagement of skilled volunteers and employers in education.
- Experience of working within the charity, education, social mobility, careers or youth sectors.
- Experience of motivating, supporting and coordinating volunteers to deliver activities impactfully and successfully
- Experience of identifying and managing risks, resolving problems and taking appropriate action to maintain successful project delivery.
- Experience of facilitating virtual activities with children and young people, including creating an engaging and interactive online environment.
Personal Attributes
- Commitment to uphold our charity’s five values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Enthusiastic about inspiring children and supporting social mobility.
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
Application process
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Monday 5th October and interviews will take place in the week of the 12th October. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.
Please send a covering letter of no more than 2 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV.
*Please note, in your cover letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role
We will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Thank you for taking the time to consider this role. We very much look forward to receiving your application!
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement and regular CPD in areas like safeguarding.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.


The client requests no contact from agencies or media sales.
We are looking for an experienced people manager who has a passion for supporting individuals, families and communities through mental health crises. An exciting role that allows you to help shape the service, you will work to increase reach and drive quality through a strong collaborative approach. A new service in the area, Wigan Crisis Space provides a safe space for those experiencing mental and emotional distress, and suicidal ideation. Forming part of the Greater Manchester VCSE crisis pathway, we are an out-of-hours, non-clinical alternative to A&E for adults to access timely compassionate support from trained recovery workers – the service operates from 3pm to 10pm, 7 days a week.
Salary - £40,300 FTE per annum
Hours – 37 hours per week (full time) including out of hours and weekend management cover, and support on a rota basis.
Contract – Permanent
Location - Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office based and wheelchair accessible.
As the Service Manager, you will have a strong knowledge of the mental health landscape and a strong track record of effective management. You will have responsibility for two Team Leaders as well as overall leadership of the staff team (totalling 8). You will work closely with other service providers, as well as our Operational Manager, to offer first-class support for Wigan residents.
Main responsibilities:
• Provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan.
• Ensure that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing as well as social outcomes - meaning that people will be healthier, safer, more resilient, and better able to enjoy life’s opportunities.
• Facilitate opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback.
• Create and implement a continuous development plan for the service to ensure it delivers quality support for Wigan residents.
• The Crisis Space is an out of hours service that operates from 3pm – 10pm, 7 days per week. This post will require a minimum of two shifts per month during the week from 2pm to 10pm (on site) and two shifts per month during the weekend from 2pm to 10pm (on site).
Benefits:
• Annual paid leave entitlement of 30 working days plus bank holidays.
• Up to 6% matched-pension contributions.
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
• Enhanced paid sick leave and paid family leave provisions.
• Eye care and winter flu jabs vouchers.
• Investment in your professional development with ongoing quality training and career development opportunities
Closing Date: 9th October 2026 at 23:59
Interviews are scheduled to take place on 22nd October in person.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Are you passionate about creating memorable experiences and building meaningful connections? Do you thrive in a busy environment where no two days are the same? If so, we want you!
As our Supporter Engagement Coordinator, you'll be an important point of contact, ensuring our audience members and supporters experience top-notch care and engagement. You'll play a critical role in our mission by coordinating events, managing communications, and supporting our vibrant community. You will ensure that the data on the College's CRM system is up to date and accurate.
You will have the following
-
Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
-
CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
-
Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
-
Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
-
Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
-
Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
-
Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.
-
Friendly, approachable, and professional manner.
-
Enthusiastic about public engagement and supporter care.
-
Flexible and adaptable, with a willingness to work occasional evenings.
-
Proactive and solution-focused, with a commitment to continuous improvement.
-
Experience in a fundraising or engagement role within a charity, or educational organisation (desirable)
Gresham College is a charity which provides high-quality free education to the public across a broad range of subjects.
The client requests no contact from agencies or media sales.
Job Summary
This Volunteering Coordinator is a new position that will directly support the management of our volunteers, the projects they work within and how they engage with people experiencing homelessness. Volunteers are integral to our projects year-round and contribute to our strategic goals around community power and solidarity. Our projects range from Christmas events, engagement projects, prevention initiatives and supporting fundraising campaigns.
This Volunteering Coordinator will be instrumental in the recruitment, onboarding, welfare and on-going support of our volunteers, some of whom also use our services. They will be passionate about people and enjoy working closely within our project teams to ensure volunteers have the best possible experience.
Key responsibilities
As the Volunteering Coordinator is a new role for Caring in Bristol, certain elements will evolve as the position embeds into the team. However, the key focusses will be to:
Recruitment of volunteers
-
Promote volunteering opportunities across the city
-
Target potential volunteers who support our mission and values, have appropriate skillsets, and represent groups who are representative of the clients we support and align with our strategic Equality, Diversity and Inclusion goals
-
Through a variety of promotional tools create and distribute volunteer recruitment assets for Caring in Bristol marketing channels to spread CiB volunteering opportunities
-
Attend volunteering recruitment events and engage with prospective volunteers
-
Work with Income Generation colleagues to build a base of engaged and informed volunteers to support fundraising events and activities in the community
-
Develop and deliver the volunteer application process
-
Conduct reference and DBS checks for new volunteers where required
Volunteer Retention
-
Update and develop our volunteer induction programme with project staff embedding the values of the charity as well as an understanding of homelessness in our city
-
Provide pastoral guidance to volunteers, to ensure they feel heard and supported
-
Get to know our regular volunteers and work alongside them to understand the best way to motivate and engage them in their roles
-
Attend the projects on a regular basis
-
Work with CiB Safeguarding Leads to uphold the safety and safeguarding of volunteers and our service users in the development and management of volunteering in the organisation
-
Escalate volunteer complaints or disciplinary issues to project managers and senior management as appropriate
-
Manage communication with our volunteer groups, including curating a regular newsletter to keep volunteers informed about our work
Administration - Volunteer Management & Development
-
Working alongside our Corporate and Community Coordinator, manage opportunities for groups of corporate volunteers within the organisation
-
Update volunteer-facing documentation and policies including the Code of Conduct, ensuring they are implemented consistently across Caring in Bristol volunteering
-
Become the organisation's administrator/key user for the volunteer management database.
-
Provide administrative support to ensure volunteers receive any out-of-pocket expenses
-
Support Caring at Christmas volunteer allocations and project-specific communication
-
Work as part of the Caring at Christmas on-site management rota
-
Manage the central volunteer email inbox, consulting with project teams where necessary to ensure queries are managed in an appropriate and timely fashion.
#Volunteer #Volunteering #Coordinator #Caring in Bristol #Homelessness #Bristol
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.
For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.
Do you want to make a difference and help us achieve our vision?
The Marketing Manager will lead activity that grows awareness of our charity, our social enterprises/ retail arm, and our fundraising work. The role will develop and deliver clear, compelling marketing that strengthens our brand, reaching new audiences, and inspires people to connect with our mission.
Working closely with colleagues across the Trust, the postholder will shape and implement marketing that supports fundraising and social enterprise growth. They will use insight, creativity and storytelling to bring our purpose to life, create products that land and champion consistent, audience-focused marketing across all channels.
As a key leader within the Communication and Marketing team, this role will provide strategic marketing expertise, contributing to department strategy, planning and decision-making.
Main Responsibilities
- Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
- Plan and deliver integrated campaigns across digital, print, social media, and in-person environment.
- Use audience insight and market analysis to develop fundraising products and identify opportunities for growth and engagement.
- Work collaboratively across teams to ensure consistent messaging and strong brand use.
- This role will lead specific projects and will be expected to understand how to motivate project teams well and deliver high quality results in a timely manner.
Knowledge & Experience
- Proven experience as a Marketing Manager or similar, ideally within a charity, social enterprise, or values-driven organisation.
- Experience of product development for fundraising.
- Strong understanding of digital marketing, analytics, and audience-focused content creation.
- Experience delivering integrated campaigns that drive awareness and engagement.
- Knowledge of brand development and how to maintain consistent messaging across channels.
Personal Attributes & Key Competencies
- Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
- Creative thinker with a strategic mindset and strong problem‑solving abilities.
- Organised and proactive, able to manage multiple projects and deadlines.
- Collaborative, with the ability to work confidently across teams and build strong relationships.
- Data‑informed, comfortable using insight to shape decisions and improve performance.
- Calm under pressure, with a positive, solutions‑focused approach.
- Commitment to diversity and anti-oppressive practice in all areas of work.
- Self-motivation, able to prioritise workload and operate without close guidance from a manager.
- A high degree of tact and diplomacy.
Position: Marketing Manager
Responsible to: Head of Communications and Marketing
Location: Hybrid with at least one day per week based at one of our communities. Candidates will need to live within easy commuting distance of Delrow (near Watford), St Albans, Grange Village and Oaklands Park (Newnham on Severn), Taurus Crafts (Lydney), Stourbridge, Croft (Malton), Botton Village (near Whitby) or Larchfield (near Middlesbrough).
Hours: 37.5 hours per week, Monday - Friday.
Salary: £38,110 - £42,230 per annum, dependent on skills and experience.
Annual Leave and Benefits:
- 28 days paid annual leave plus statutory bank holidays
- The option to buy and sell annual leave
- Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
- Life Cover for all employees
- Pension scheme
- Employee Assistance Program
- Blue Light Card
The client requests no contact from agencies or media sales.
Manchester Mind believes in the power of listening and of being heard, because better understanding of mental health benefits everyone.
We are working to increase access to mental health support for care leavers. Working in collaboration with Manchester City Council, this role will be part of the Staying Close team, developing a service for young people age 16-25 who are stepping across from residential homes and/or released from custody; developing their pathway to independence. The service will offer a range of practical and emotional support.
Position: Mental Health Practitioner (Leaving Care)
Salary: £32,271 per annum
Hours: 35 hours per week until March 31st 2027
(extension possible dependent upon funding)
Base: Victoria House/community and home-based as required
Reporting to: Manchester Mind CYP and Counselling Services Manager
The skills and knowledge that are important to us are:
· A relevant professional qualification in Social Work, Counselling or Youth & Community Work (at graduate level).
· At least two years’ experience working with young people aged 16-25 in the care system and/or youth work (ESSENTIAL).
· Experience in providing effective short-term and long-term support to young people who are under stress/have mental health difficulties.
· Ability to engage with young people individually using creative and imaginative methods and processes.
· Ability to work collaboratively and to create kind relationships with colleagues, partners, volunteers, staff and young people that lead to people feeling accepted, understood and able to contribute.
You can download the application documents from our website.
The closing date for applications will be 10am on Monday 12th October 2026 and interviews will take place on Tuesday 20th October 2026 at Victoria House.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Our purpose is to create a space where mental health comes first.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About our organisation
Music as Therapy International is looking for an ambitious, creative and relationship-focused Fundraising Manager to lead our fundraising as we enter an exciting new phase of our development.
Registered in 1998 and recently converted to a CIO, we are a small, established charity with a big ambition: To inspire, guide and champion caregivers to use music to strengthen care. Our work equips caregivers with practical skills and approaches that use music to improve the lives of people in vulnerable situations around the world.
We have entered a new strategic period focused on extending our reach, evolving our training and securing the future of music in care. In 2025 we operated with an income of c.£225k. We are now looking for someone to build on this, bringing fundraising expertise, initiative and curiosity to help us turn our strategic ambitions into sustainable growth.
About the role
As our Fundraising Manager, you will have a genuinely influential role in making that ambition possible. Working closely with our Director and wider team, you will take the lead on developing and delivering our fundraising strategy across trusts and foundations, major donors, regular giving, community fundraising, corporate partnerships and legacies.
This is not a role where you will be one small part of a large fundraising machine. You will have the opportunity to shape our approach, develop meaningful relationships with supporters and funders, identify new opportunities and turn our impact into compelling propositions that inspire people to give.
If you are an experienced fundraiser who enjoys having responsibility, building relationships and seeing the direct results of your work, we would like to hear from you.
Please submit your CV and a Covering Letter responding to our two questions (max. 200-300 words per question):
1) What attracted you to the Fundraising Manager role at Music as Therapy International?
2) What from your fundraising experience is most relevant to the role and the charity?
If you have any questions, or would like an informal chat about the role, please contact the charity and ask to speak to Richard.
Interviews with suitable candidates will take place as applications are received (an initial Zoom call, followed by an in-person second stage interview for shortlisted candidates).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Registered Manager (Support & Care Coordinator), L’Arche Ipswich
ABOUT THE ROLE
Hours of work: 37.5 hours per week
Salary: £38,870.89 per annum
Place of work: L'Arche Ipswich
Reports to: Community Leader/Director, L’Arche Ipswich
Contract type: Permanent, full-time
Closing date: Monday, 12th October, at 9 am
Discover what makes L’Arche a rewarding place to work – explore our employee benefits here.
Main purpose of the role
We are looking for a passionate, caring and proactive Registered Manager who will be responsible for the day-to-day management of a high-quality, person-centred care and support service for adults with learning disabilities.
The right candidate will lead a supportive team of two House Leaders, working across two locations, and will support the Community Leader in enabling the Community to grow and flourish while ensuring our care and support is not only consistent with CQC requirements but also with the values of L’Arche.
ESSENTIAL CRITERIA:
- At least a level 3 Health and Social Care qualification.
- Capability to complete a level 5 qualification in leadership/management in Social Care.
- Knowledge and experience in social care or supported living is a key requirement for this role, but we’re also looking for someone with a commitment to our values and the ability to inspire others.
- Demonstrable experience of a minimum of 2 years of management experience in social care, including supervisory experience in health and social care.
- Experience of managing or being involved with CQC inspections in a social care environment.
- Knowledge of current care and support legislation and good practice, including adult protection and capacity issues.
- Experience in leading and working with teams to provide high-quality support and care to people with learning disabilities.
- Ability to manage the performance and development of others: to be able to assess, give feedback, manage conflict and make evaluative judgements about the performance of staff and volunteers.
You may have held these job titles in the past: Support & Care Coordinator, Registered Manager, Service Manager, Deputy Registered Manager, Deputy Care Manager, Assistant Service Manager, Senior Service Manager, Head of Care, Senior Operations Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead.
You can find more details about L'Arche Ipswich here.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions from our online application form.
The closing date for applications is Monday, 12th October, at 9 am.
- First stage interviews will take place on 21 October via Microsoft Teams.
- Second stage interviews will be in person with the community (date to be confirmed).
However, we encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: Part time (21 hours per week)
Location: London Centre
Starting salary: £29,004 to £33,645 (FTE £48,340 - £56,075)
Closing date: 12/10/2026
Expected date of interviews: 22/10/2026
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Senior Care Coordinator to support in our clinical service delivery. Many of our clients have complex needs and this role ensures that clients acquire the support they need to receive multi-agency services.
Would you like to join our award-winning organisation?
About the role
The role involves managing the care coordination service area assessment and organising the allocation of care-coordination tasks, working alongside the Adult Team Manager and Clinical Services Manager as part of the intake panel and holding a caseload offering care coordination to survivors of torture. This role ensures that service users at Freedom from Torture have a central role in planning their care planning and are supported to access the most appropriate support for their needs.
Working together with our therapists, and legal and welfare staff as part of a multi-disciplinary team, the ideal candidate will be a Registered Mental Health Nurse, Social Worker or Occupational Therapist with significant experience of working in the mental health sector with complex mental health presentations and will have a passion for working with asylum seekers, refugees and survivors of torture.
The role will include delivering line management and supervision to care co-ordinators within the team and may at times include delivering supervision to social work students, lived experience support workers as well as other clinical staff and approved volunteers.
The Senior Care coordinator also works closely with the national pain lead in support of pain management for our clients, which involves linking with, GPs, community physio services and at times the role may include running and facilitating 1:1 and group psychological pain management interventions or stabilisation strategies alongside clinical colleagues.
The role will also involve providing clinical manager cover – i.e. on-site managerial cover and duty cover in line with the clinical cover procedure, and to provide guidance for clinicians with urgent queries. The Senior Care coordinator will work alongside the National safeguarding leads to support clients and colleagues by attending internal and external safeguarding/ child protection meetings and provide consultation to line reports and other colleagues around managing safeguarding concerns and regularly updating and reviewing our internal safeguarding tracker.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £29,004 to £33,645 (FTE £48,340 - £56,075).
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactoryenhanced DBS disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Benefits
- Pension Scheme
- Employment Assistance Programme
For more information about this role, please visit our website.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join a well-respected local charity and lead services that tackle loneliness, improve wellbeing and support older people to live well. Working alongside a dedicated team of staff and volunteers, you will play a key role in shaping and developing our community services across Barnet. You will be managing our home support services as well as our activities programme.
About You
You are a confident and compassionate leader with experience of managing teams and delivering high-quality community, health, social care or voluntary sector services. Passionate about improving the lives of older people, you understand the importance of person-centred support and have the ability to motivate others, build strong partnerships and drive continuous improvement.
You will be an excellent communicator, organised and adaptable, with a good understanding of safeguarding and a commitment to equality, diversity and inclusion. Most importantly, you will share our vision of ensuring older people can age well and remain connected to their communities.
The client requests no contact from agencies or media sales.


