Change communications manager jobs

Senior Marketing Officer – Retention & Engagement

Contract type: Permanent | Full Time

Location: London, UK

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £41,325 per year with excellent benefits

We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

Our Supporter Marketing team is a dynamic group of creative and data-driven marketers responsible for a broad spectrum of activity—from brand and digital marketing to retention and engagement stewardship. The Retention & Engagement side focuses on cultivating long-term relationships with over 700,000 existing supporters, managing a substantial £34 million income stream.

About the role

As our Senior Marketing Officer, you will play a vital role working across our full portfolio of activity to build brand love and loyalty. You will provide expert project management to ensure high-quality delivery, moving flexibly between stewardship initiatives and income-driving campaigns.

In this role, you will:

• End-to-End Campaign Delivery: Directly oversee the management and delivery of key appeals and stewardship communications, including Direct Mail, email marketing, and telemarketing.
• Operational Excellence: Work closely with Supporter Operations and Performance teams to ensure accurate campaign coding, data processes, and effective fulfilment.
• Performance Monitoring & Evaluation: Set up effective results monitoring to ensure data is utilised to maximise income and engagement.
• Innovation & Support: Adopt an innovative 'test to learn' methodology and provide proactive project support across both stewardship and income portfolios to meet evolving team priorities.
• Champion WaterAid’s commitment to equity, inclusion, and safeguarding

To be successful, you will need:

• Direct Marketing Expertise: A successful track record in planning and executing multi-channel supporter campaigns (specifically Direct Mail, Email, and Telemarketing).
• Project & Agency Management: Strong organisational skills with experience in managing complex projects and coordinating creative and print/fulfilment partners.
• Data-Driven Mindset: Experience in monitoring and evaluating campaign performance against KPIs to provide actionable recommendations.
• Collaborative & Flexible Approach: Exceptional ability to collaborate and move flexibly between different portfolios and team structures.
• Supporter-First Mindset: A good understanding of marketing principles and the importance of planning supporter journeys to foster loyalty.

Closing date: Applications close at 12:00 PM UK time on Friday, 15th May. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

About The Role

Place2Be is looking for a Level 4 Diploma Tutor. In this hybrid role, you will play a vital part in shaping the next generation of counselling professionals supporting children and young people. You’ll plan, deliver and evaluate our innovative CPCAB‑accredited Diploma, provide high‑quality teaching both in person and online, and help create an inclusive, reflective and supportive learning environment. This is an exciting opportunity for someone committed to therapeutic education, Equality, Diversity & Inclusion, and ensuring trainees receive an outstanding learning experience. On‑site teaching takes place ion site in London.

Key Responsibilities

• Plan, prepare and deliver the Level 4 Diploma curriculum in person and online
• Facilitate lectures, seminars, skills groups and 1:1 tutorial
• Evaluate and assess students through vivas, formative and summative assessments
• Provide clear, constructive written and verbal feedback
• Support the interviewing and selection process for new students
• Maintain high safeguarding, wellbeing and health & safety standards
• Contribute to curriculum development and quality assurance processes
• Attend team meetings, supervisions, standardisation workshops and moderation activities
• Promote EDI, anti‑oppressive practice and safe group dynamics in all teaching
• Stay current with research, theory and developments in counselling children and young people

Key Skills & Experience

• Qualified counsellor/psychotherapist (Level 4+, ideally Postgraduate/Masters)
• Minimum two years’ experience working therapeutically with children in a school setting
• Registered/accredited with BACP, UKCP or HCPC
• Experience teaching or training counsellors/therapists
• Strong understanding of theory, child development and integrative practice
• Confident assessing academic and skills‑based work
• Commitment to EDI and working within difference and diversity
• Excellent communication, organisation and relationship‑building skills
• Competent with Microsoft Office and online learning platforms (e.g., Teams)

Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 12/05/2026

1st Interview date: 21/05/2026

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.

We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.

If you have any questions about the scheme, or require any adjustments to help you complete an application then please contact the recruitment team.

We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Bid Coordinator

Contracted Days: [5 days per week]

About Offploy:

Offploy is a social enterprise and charity committed to creating a fairer society by helping individuals with convictions, or at risk of offending, lead crime-free lives. Founded in 2016 by an ex-prisoner, we have supported over 5,000 people with tailored services that build skills, confidence, and opportunity. With team members who have lived experience in the justice system, we’re uniquely positioned to deliver impactful, life-changing services that make communities safer.

Role Purpose

To support the Development Function by managing opportunity research, bid compliance, and submission processes, ensuring a high-quality, organised and proactive pipeline of commissioned, grant and framework opportunities.

The Bid Coordinator will play a critical role in maintaining bid governance, strengthening pre-tender intelligence, and ensuring timely, compliant submissions, while providing light-touch writing support where required.

Key Responsibilities

1. Opportunity Monitoring & Market Intelligence

• Monitor procurement portals (e.g. Contracts Finder, Find a Tender, DPS platforms, local authority portals) independently to identify relevant opportunities not yet captured in Stotles
• Use Stotles to its full capability for pre-bid market intelligence, including commissioner profiling, spend analysis, contract expiry tracking, award pattern analysis, and commissioning trend identification
• Flag potential opportunities to the Senior Bid Manager for qualification, supporting the maintenance of a 12-month forward pipeline
• Track live frameworks, grants and pipeline intelligence aligned to strategic priorities
• Maintain Bids, Grants and Awards in Salesforce (ensuring accurate stage progression
• Conduct early-stage opportunity research including:
  • Contract history and incumbent analysis
  • Buyer behaviour and award trends
  • Estimated contract value benchmarking
  • Local delivery landscape and competitor mapping
• Prepare opportunity summaries to inform bid/no-bid discussions

2. Pre-Bid & Qualification Support

• Support bid/no-bid qualification processes
• Draft opportunity summaries for internal review
• Identify key risks (financial, delivery, TUPE, geographic, partnership requirements)
• Coordinate clarification questions where required

3. Bid Compliance & Submission Management

• Lead on completion of Selection Questionnaires (SQ), PQQs and standard compliance sections
• Maintain and update core compliance responses (policies, certifications, insurance, accounts, etc.)
• Ensure all attachments are current and correctly formatted
• Manage portal uploads and submission checks
• Conduct final compliance reviews before submission
• Maintain submission records and audit trail

4. Bid Toolkit & Content Library Management

• Maintain and update the Bid Toolkit (case studies, CVs, policies, impact data, boilerplate responses)
• Ensure evidence packs (e.g. wellbeing, confidence, lived-experience delivery) remain current
• Coordinate with Operations to gather up-to-date impact data and testimonials
• Version control all key documents
• Ensure alignment between toolkit content and organisational messaging

5. Writing & Development Support

• Provide light-touch drafting support for lower-risk questions
• Adapt standard responses to specific tenders
• Support editing, formatting and proofreading of submissions
• Assist in formatting submissions for clarity and consistency
• Support post-award review documentation and lessons learned logs

6. Reporting & Continuous Improvement

• Support quarterly pipeline reporting
• Track win rates and conversion trends
• Log feedback from unsuccessful bids and support thematic analysis

7. Repeatable Tasks by Cadence

Daily

• Check procurement portals and Stotles alerts for new or updated opportunities
• Monitor active submission deadlines and flag any risks to the Senior Bid Manager
• Update Salesforce with any status changes or new intelligence

Weekly

• Conduct a structured Stotles review: run commissioner and keyword searches, review expiring contracts, and log any new intelligence relevant to the pipeline
• Prepare and circulate a pipeline update summary ahead of any scheduled development team check-ins
• Review and progress any live clarification questions or portal correspondence
• Check and update bid toolkit items flagged as requiring refresh (policies, CVs, compliance documents)

Monthly

• Conduct a full pipeline review with the Senior Bid Manager, including stage progression, upcoming decision gates, and opportunities requiring early research
• Review compliance document expiry dates and initiate renewals where required (insurance certificates, policies, accounts)
• Gather updated impact data and outcomes from Operations/Salesforce for use in live bids and store in Bid Toolkit
• Update Salesforce with any new bid outcomes (awards, losses, withdrawals)

Quarterly

• Conduct a full audit of the bid toolkit: identify gaps, flag outdated content, and coordinate updates with the relevant teams
• Review Stotles usage and market intelligence gathered over the quarter; identify any commissioning patterns or emerging opportunities to inform the development strategy

Person Specification

Essential

• Strong organisational and deadline management skills
• Experience working with procurement portals
• High attention to detail, particularly in compliance documentation
• Ability to analyse information and summarise key points clearly
• Strong written communication skills

Desirable

• Experience in bid coordination, tender administration or similar role
• Experience within employability, social justice, or public sector contracts
• Familiarity with Salesforce or CRM systems
• Experience supporting SQ/PQQ completion
• Understanding of public procurement processes in the UK

We're looking for a kind, compassionate and resilient Senior Support Worker to join our Learning Disabilities Social Care Service in Kensington and Chelsea. No personal care required, just the right values.

£30,969.00 per annum, working 40 hours per week.

This is a fixted term contract until 30th September 2026.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As a Senior Support Worker, you will be expected to undertake duties as part of the management team which includes supporting the team with their responsibilities whilst working flexibly to respond to the needs of your individual customer case load.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Carry out administrative tasks as relevant to the service and directed by the contract manager.
• Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs
• Motivate your team and champion a positive local culture within your service
• Carry out initial assessment for new customers and keep up to date referral log
• Deliver effective resident meetings with customers and ensure that information, reporting and communication
• Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers

About you:

• Enjoys social interaction and the company of others, networks in local business community
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 3 in Health and Social Care or equivalent
• Minimum 2 years of experience working people with high complex needs.

Desirable:

• Other relevant professional memberships and/or specialist qualifications

About us:

We have a strong social purpose and we live and work by our values:

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

Caroline Chisholm School is partnering with Robertson Bell on a retained basis to appoint a Chief Finance Officer on a permanent basis. This is a pivotal leadership role within a high-performing and ambitious organisation, offering the opportunity to shape financial strategy, lead transformation, and support the school’s evolution

Caroline Chisholm School is a high-achieving, values-led all-through school with a strong reputation for academic excellence, staff engagement, and community impact. Already operating at a scale and complexity comparable to a multi-academy trust, the organisation is entering an exciting new phase of growth, with plans to expand into primary provision and formally develop as a MAT.

This is a unique opportunity to join a forward-thinking leadership team and play a central role in driving financial sustainability, operational transformation, and long-term strategic growth.

The role

• Partner with the Principal, Trustees and Senior Leadership Team to develop and deliver a long-term financial strategy, supporting the school’s growth ambitions.  
• Lead financial planning, budgeting, forecasting and reporting across a complex and evolving organisation, ensuring strong financial control and sustainability.
• Take ownership of a significant transformation agenda, including digital system implementation (Bromcom), contract optimisation, and operational redesign.
• Support with the operational re-design of financial systems providing strategic oversight of major projects such as introduction of Bromcom for financial processes, ensuring robust due diligence, and stakeholder  management.
• Act as a key advisor to Trustees, auditors and external stakeholders including the DfE and Local Authority.
• Drive value for money through effective procurement, contract negotiation and cost optimisation initiatives.
• Lead and develop the finance function, fostering a high-performing, collaborative and forward-thinking team culture.
• Support wider organisational leadership, overseeing linked operational areas including IT and educational visits.
• Identify opportunities for income generation, funding and financial innovation to support future growth.

The organisation

Caroline Chisholm School is a school with a strong ethos centred on kindness, curiosity and integrity. With a highly engaged workforce and a 96% positive staff survey rating, the school offers a collaborative and ambitious working environment.

The organisation has successfully navigated recent financial pressures, delivering significant savings while maintaining educational excellence. With a clear financial sustainability plan in place and strong governance support, the school is now well positioned for its next phase of growth.

Alongside this, a major digital and operational transformation programme is underway, modernising systems and infrastructure to support long-term efficiency and scalability.

Essential criteria

• Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent)
• Proven experience in a senior financial leadership role within a complex organisation
• Strong track record of leading financial strategy, planning and reporting
• Experience managing multi-million-pound budgets and driving financial sustainability
• Demonstrable experience leading transformation projects (systems, operations or organisational change)
• Strong stakeholder management skills, with the ability to influence at Board and executive level
• Commercial mindset, with the ability to identify efficiencies and funding opportunities
• A collaborative and adaptable leadership style, aligned to a values-driven environment

Apply now

If you are a strategic and forward-thinking finance leader looking to make a tangible impact within a high-performing and ambitious organisation, we would love to hear from you. This role requires primarily on-site working during term time, with some flexibility available.

Applications close on the 24^th May but will be reviewed on a rolling basis.

Clerk to The Worshipful Company of Educators

£75,000 per annum + benefits full time

8 Little Trinity Lane, City of London EC4V 2AN

The Worshipful Company of Educators, founded in 2001, is one of the modern livery companies in the City of London, established to raise awareness of, and to promote, the education profession, and to uphold its standards of excellence and integrity. 

The Company was granted formal status as a City of London livery company in 2013 and granted its Royal Charter in 2017. It provides a forum through meetings and social occasions to bring together senior representatives of all sectors of education and training to encourage discussion and the exchange of views.

After 25 years of existence the Company has been reviewing its priorities, and has recently adopted a new five-year strategic plan and is updating its Charter and Bylaws to reflect the range of activities which it undertakes.

This could be the ideal role if you wish to join an active, forward-looking Company. You will need to:

• · Demonstrate strategic awareness with the ability to deliver agreed objectives
• · Be flexible, able to work under pressure across multiple roles, be adaptable to change
• · Have excellent hands-on administrative and organisational abilities
• · Have excellent verbal, written presentation and communication skills
• · Have confident IT and online skills and the ability to use and leverage social media
• · Demonstrate sound financial management
• · Be comfortable managing formal ceremonial events and the protocols involved
• · Be friendly and approachable, with excellent people skills and an ability to inspire confidence
• · Be a team player
• · Become – or be already - well networked in the City of London
• · Commitment, energy, tact, diplomacy, and confidentiality.
• · Be based within easy reach of the City of London

Please download further details of the position from our website:

For an informal confidential discussion call Richard Evans contact details can be found on Marylebone Executive Search website.

Apply online with a full Curriculum Vitae detailing your skills and experience together with a two page Covering Letter clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Person Specification.

Closing date for applications: 10 May 2026 

Long List interviews : 13 May – 3 June 2026

Final Panel Interviews: 23 June 2026

To find out more visit: The Worshipful Company of Educators website.

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.   

We are a small but growing team of lawyers, communications experts, and campaigners. We are a CIC, not a practising law firm. We partner with legal firms on cases, directing litigation in multiple jurisdictions. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

About you

You are a highly experienced lawyer with a strong interest in using the law to hold governments and companies to account. You see the law as a tool for structural change, not just individual wins. You think strategically about how litigation, campaigning, and coalition-building can work together. You appreciate the value and impact of movements and are as comfortable drafting legal arguments as you are speaking to a journalist, or rallying those who've never heard of judicial review to a joint cause. You care about power, meaning who has it, who doesn't, and how to shift it. You follow the ways Big Tech and governments are reshaping society, and you don't just find it interesting: it makes you want to act. You're a sharp, compelling writer who can make complex legal arguments land with different audiences. You're a self-starter who spots opportunities and runs with them, but you're equally invested in the team around you. You share credit generously, help sharpen others' thinking, and understand that lasting change is collective. Most importantly, you believe in making the use of technology fair for all.

If this is you; if you want to take on some of the most powerful companies and governments in the world, and you think the law is one of the tools we have to do it; if you are seeking a role where the work is urgent and the stakes are real, we would love to hear from you.

The role

The post holder will work alongside our Co-Executive Director, Head of Legal and Legal Administrator in developing and managing Foxglove’s legal work. You will develop and drive forward a significant number and range of cases, including the development of case theories, investigating and collecting evidence, drafting correspondence, evidence and submissions. You will also be responsible for coordinating and managing external legal teams, in multiple jurisdictions. This will require you to have the comfort and ability to navigate diverse settings, while also having the insight to weigh up the benefits and challenges of pursuing cases in different jurisdictions. You will serve as an external representative for Foxglove’s work, writing and speaking on topics of relevance. You will also be a sparring partner for others in the team, bringing a creative mindset and political savviness. UK and international travel are required. Flexibility with working hours will sometimes be needed.

Key responsibilities include, but are not limited to:

Case Development and Management

• Build connections, and listen to affected communities, unearth and pursue issues caused by tech injustice, coming up with innovative legal solutions.
• Build and maintain relationships with impacted community members, unions, other lawyers, experts, co-counsel, intervenors, civil society organisations, whistleblowers, and the public.
• Explore and develop new and undiscovered opportunities for Foxglove to be impactful and effective in our work.
• Effectively work with the co-Executive Director and Head of Legal to develop and implement Foxglove’s legal strategy.
• Manage multiple cases at any one time, while also thinking to the future regarding cases that should be explored and developed.
• Draft and comment on technical and legal documents and correspondence.
• Lead evidence gathering.

Compliance and Risk Management

• Manage court deadlines and time limits where applicable.
• Ensure regulatory compliance in all aspects of your work and our cases.
• Always maintain the strictest standards of client confidentiality.
• Always maintain the strictest concern for and awareness of data protection and Foxglove policies.
• Keep up to date with the global political and litigation landscape concerning tech justice.

Other

• Help ensure communities’, workers’ and affected individual’s voices are heard in our campaigns, communications and advocacy work.
• Contribute to external representation and writing, including through media appearances, social media posts, blogs and op-eds.
• Contribute to the development of materials for advocacy purposes including video or audio testimony, photographs etc.
• Support others in our legal team, across Foxglove, and the relevant ecosystem in developing strategies to use the law to hold governments and companies to account.
• Other ad hoc tasks as required.

Person Specification

Essential

• Substantial experience in legal practice and conducting litigation and a demonstrated understanding of litigation strategies.
• Creative thinking and imagination.
• A strong interest in using the law to hold governments and companies to account.
• Qualified lawyer in any jurisdiction with at least 10 years of legal experience.
• Significant experience in legal practice in the UK.  
• Demonstrable commitment to supporting marginalised communities to access justice.
• Ability to learn new areas of law quickly and develop new areas of work.
• Good political antennae and excellent relationship building and management skills.
• Experience conducting cases from initial advice through to trial.
• Relevant experience in analysing complex factual and legal situations and helping to advise clients in accordance with their aims.
• Experience in dealing sensitively with clients, whistleblowers and experts.
• Experience in working on complex matters, which require analysis of large amounts of documents and data.
• Excellent communication skills, demonstrated by the ability to communicate accurately, clearly, concisely and persuasively, both verbally and in writing.
• Excellent time management skills demonstrated by the ability to organise and prioritise a complex workload and work to tight deadlines.
• Experience in working and leading a team environment.
• Comfort with working at both the details-driven operational level and big-picture strategic level, as well as the ability to navigate between the two.

Length and Salary

The role is permanent. The annual salary is £88,400 per annum less any required deductions for income tax and national insurance.

Our team works remotely, and this role can be based anywhere. We would prefer you to work within or close to UK office hours, but this is flexible. Our team travels every two months for team days and twice a year for team retreats. This role will include significant UK and international travel. Only candidates with the right to work in their location will be considered.

How to apply

Please make your application via Applied, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in May for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech- justice organisation, we ask the same of our candidates.

Foxglove is being supported in this search and appointment process by SCHC Advisors. For a confidential conversation to learn more about the role, please contact Sophia Copeman.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.

We encourage people from historically disadvantaged or underrepresented groups in the legal profession to apply.

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with Sophia Copeman.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy.

At GARAS, we stand alongside refugees, asylum seekers and other migrants as they rebuild their lives. We’re a medium-sized, trauma‑informed and compassionate organisation, and we’re looking for someone with experience in advice work who’s ready to take on a meaningful challenge to join us as an Advice and Support Worker.

This one year post offers the successful candidate the chance to join a dedicated team of staff and volunteers who work in a fast‑moving environment where no two days are the same. You’ll provide vital advice and advocacy - helping clients to navigate complex immigration and welfare systems.  You will maintain GARAS' Adv

What you’ll do

• Provide independent, impartial advice on immigration and welfare issues (including housing, benefits, health, education, training and employment).
• Advocate for clients, liaising with agencies such as the Home Office, Migrant Help, local housing providers, health and social services, and other statutory or voluntary organisations.
• Maintain clear, professional boundaries and ensure confidentiality at all times.
• Work closely with the Advice Manager, team members and volunteers to deliver a consistently high‑quality advice service.
• Keep accurate, up‑to‑date case records compliant with GDPR and AQS (Advice Quality Standards).
• Stay informed about policy changes and new resources relevant to immigration, asylum and welfare advice.

Beyond the day‑to‑day

• Support volunteers involved in advice work.
• Take part in supervision, team meetings, and debriefs that keep our service trauma‑informed and collaborative.
• Contribute to developing and improving GARAS’s advice systems and service quality.
• Participate in relevant training (including IAA Level 1 if you don't already hold this) and continuous professional development.

What you will bring

• Experience in delivering advice work — ideally in immigration, asylum, or welfare rights
• Strong communication and negotiation skills
• Organised, detail‑oriented approach to record‑keeping and case management
• A genuine commitment to equality, compassion and empowerment
• Willingness to learn and stay up to date with legislation, guidance and good practice
• IAA Level 1 or Level 2, or the willingness to be trained to IAA Level 1

Why work with us

• Be part of an organisation that values care, professionalism and humanity
• Work in a supportive environment guided by trauma‑informed principles
• Play a crucial role in ensuring migrants and refugees get the fair treatment and respectful welcome they deserve

If you’re passionate about social justice and have the skills to guide others through complex systems with empathy and professionalism, we’d love to hear from you.

About us

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The Role

This is a rare opportunity for an experienced partnerships professional to take the next step in their career and join this award-winning, fast-paced Corporate Partnerships team. Working within Royal Museums Greenwich’s highly successful Development department, you will be an active part of the continued growth of this this important national museum. 

Reporting to the Senior Manager, Corporate Partnerships, the Corporate Partnerships Fundraiser is responsible for securing high level sponsorships and partnerships, and maintaining and growing the corporate membership programme. Key elements of the role include playing an active part in developing and delivering the Corporate Fundraising plan, identifying and initiating approaches to potential new corporate supporters for the Museum, and delivering compelling pitches and proposals to the highest standard.

The successful candidate will have proven experience of securing support of 5-6 figures from corporate supporters, or equivalent relevant agency business development and account management. An excellent account management track record is essential for this role, as is the ability to juggle competing priorities effectively with strong time management skills. The role holder will also have excellent communication skills, including written, presentation, and negotiation skills, and a proven ability to work to tight deadlines and adapt to changing circumstances. You will be joining a team that works very hard, but with greatly rewarding results!

This is a full-time, fixed-term role until 30 June 2028, in Band 5 - Management and Proficient Specialists. Core hours of work will be 36, 9am to 5pm, Monday to Friday, with an additional hour to be worked as agreed upon with management. Due to the nature of the work flexibility is required in meeting the demands of the role.

Salary: £40,500 per annum

We encourage you to read the full job description/person specification before applying for this role.

Interviews are pencilled in for w/c Monday 18th May.

Benefits

We offer:

•    A generous pension scheme and life cover after 1 years’ service
•    TBC (depending on Band) days annual leave, plus bank holidays
•    40% discount in our cafés, 30% in our shops
•    Interest-free loans (travel, bike, gym, learning)
•    Free Life Assurance Scheme covering you for 2 times your annual salary
•    Free entry to exhibitions at partner museums and galleries
•    Flexible and hybrid working options
•    A culture that celebrates individuality, collaboration, and innovation

EDI

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.

Thank you for your interest in the post of Chief Operating Officer of Worcester Cathedral. In this important role the new COO will work with the Dean and colleagues of the Cathedral Chapter to support the ministry and mission of the Cathedral and deliver the next phase of our strategic vision.

The COO plays a central role in delivering the Chapter’s strategy and plans, maximising resources and commercial activities and managing the day-to-day operation of the Cathedral, while nurturing its unique character and vision. The role carries a broad and critical remit across a particular and complex organisational infrastructure. The role of the Chief Operating Officer (COO) is one of two statutory chief officer roles under the Cathedral Measure 2021, along with the Chief Financial Officer (CFO).

We believe that to be successful in the role, the COO will need to demonstrate a significant track record of strategic leadership in a complex and diverse operation. Whether their background is in the public, non-for-profit, or private sector, they will be a proven leader with acute political sensitivity and judgement, and outstanding communication and commercial skills. We are looking for an enterprising and creative thinker, with the intellectual rigour and relationship skills to be credible and influential with all our key stakeholders.

Overall executive leadership at the Cathedral is exercised by the Senior Executive Team (SET). The SET comprises the Dean (as equivalent to CEO), the Residentiary Canons, the Chief Operating Officer (COO) and the Chief Financial Officer (CFO). The Senior Executive Team meets fortnightly, and the COO is expected to take an active part in those meetings and the wider executive function. The Senior Management Group (SMG) is chaired by the COO and comprises the residentiary canons, the COO and all heads of departments, and meets fortnightly.

This is a challenging role with some complex and demanding tasks at an exciting time of change for Worcester. It offers an outstanding opportunity to bring new thinking to the life of the Cathedral in a context where colleagues will offer both strong support and significant stimulus.

Main duties and responsibilities:

Governance

• To facilitate good governance processes, and to ensure that all policies and procedures are compliant; to work with the Dean to shape the agenda and implement the decision of the Chapter.

Leadership and management of the staff 

• To provide leadership and managements of the staff team.

Finance

• To work with the Chief Financial Officer to ensure there is a strategic plan in place for finance; to work closely with the Finance Committee and finance and fundraising staff to ensure regular and relevant reports are produced, cash flow is monitored, and an annual Chapter budget is drawn up.

Fabric

• To have oversight of the fabric of the Cathedral and precinct, in conjunction with the Surveyor of the Fabric (cathedral architect) and the architect for the close properties; and to prepare budgets and robust management plans for major projects as well as for the routine maintenance of the Cathedral and close properties. 

The successful candidate will have the following knowledge, experience, skills and attributes:

Knowledge and experience

• A practicing Christian (this is an Occupational Requirement of the post) who is sympathetic to and supportive of the Cathedral as part of the Church of England, and willing to participate from time to time in public worship and other cathedral events.
• A person who delights in the history and heritage of the Cathedral, is enthusiastic about its musical tradition, and values its opportunities for engagement with the community through learning, social action, culture, and tourism.
• A person with substantial experience in a senior leadership/management role, as a team-leader and team-member, in a complex private, public, or non-for-profit organisation.
• A person with experience of financial management, capital project management, and target achievement.
• Ideally, but not essentially, a person with experience of managing buildings and property.

Skills, abilities and attributes

• A person of absolute integrity.
• A person able to think strategically about the future of the organisation.
• A person able to build positive relationships with the Dean, members of the Chapter, staff, professional advisers, volunteers, regular worshippers, the Friends, and partner-organisations in the Diocese and City.
• A person committed to ensuring the Cathedral is a safe place for all.
• An excellent team-leader, able to inspire others, build on their strengths, and develop their potential.
• A strong communicator, able to explain and record complex matter clearly and accurately, to be able to write English to a high standard.
• A person able to work flexibly, combining work at management level with being (on occasions) hands-on, working the hours the post requires in practice.

Please click 'Redirect to recruiter’ to be redirected to Worcester Cathedral's website, where you can find the full recruitment pack and details on how to apply.

Applications for this role close at 5pm on Monday 18th May 2026.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).

The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements. 

Key Working Relationships

This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer. 

Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.

This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.

KEY ACCOUNTABILITIES:

Support to Households (50% caseload capacity)

• Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.

• Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.

• Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.

• Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.

• Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.

• Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.

• Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.

Team support and quality assurance (40%)

• Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.

• Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.

• Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.

• Provide coaching/training and on-the-job support to strengthen delivery. 

Safeguarding

• Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM. 

• Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure. 

• Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases. 

• Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures. 

Key administrative tasks and ways of working (10%)

• Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.

• Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.

• Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.

• Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.

• Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.

• Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.

• Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements. 

PERSON SPECIFICATION

Skills, Knowledge and Qualifications:

Essential

• Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**

• Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.

• Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **

• Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.

• Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.

• Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.

• Ability to work flexibly both independently and collaboratively as part of a team.

• Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.

Desirable

• Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.

Experience:

Essential

• Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **

• Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **

• Strong working knowledge of UK statutory and voluntary sector systems and services.

• Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.

​

Senior Health Advisor

Contract type: 14 months fixed-term contract, Full-time

Location: The role can be based in London, United Kingdom or one of the following countries, subject to right to work eligibility in the respective countries.

Ghana, Liberia, Mali, Tanzania, Uganda, Rwanda, Zambia, Mozambique, Malawi, Nepal, Pakistan

For the UK location, we have hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For all country programme locations, we offer a competitive salary package aligned with the local market and candidate experience.

• For all country programme locations, we offer a competitive salary package
• For UK location: £52,468 per year with excellent benefits*

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

WASH Technical Effectiveness is part of the Programme Support & Knowledge team (PSK), a key unit of the WaterAid UK International Programmes Department (IPD) operating in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world’s poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks.

About the role

As our Health Senior Advisor, you will provide and coordinate targeted technical support to WaterAid WASH and health programming and work closely with Country Programmes and partners, regional and global teams to drive sustainable change.

In this role, you will:

• Provide in-depth strategic and technical advisory support on WASH and health integration, WASH in health care facilities, health systems and programming, public health, environmental health, and/or other inter-related topics such as nutrition, cholera, neglected tropical diseases, maternal and child health, infection prevention and control, for high quality WASH programming in both urban and rural, low-income settings, including households, schools, health care facilities and/or other relevant public places, incorporating WaterAid’s and the sector’s leading practices, innovations and methods.
• Provide high quality, detailed technical analysis and advisory support to project design, inception, implementation, troubleshooting, monitoring, and/or assessments.
• Co-lead capturing of organisational programme knowledge and experience on health-related topics.
• Support country, regional and global colleagues to develop a consistent understanding and application of health-related technical considerations into WaterAid's core programme work, and in applying relevant guidance, standards and considerations to their specific context.
• Support fundraising, external engagement, and communications
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Strong technical experience in WASH and health integration, WASH in health care facilities, health systems and programming, public health, environmental health, and/or other inter-related topics such as nutrition, cholera, neglected tropical diseases, maternal and child health, infection prevention and control, across different settings, demonstrated through a progressive career record.
• A relevant post-Graduate degree or equivalent work experience.
• Strong experience in offering technical assistance, consulting, and/or advisory services to empower and to develop capacities.
• Ability to handle highly specialised, unusual, and challenging technical assignments, resolve complex issues in practical and imaginative ways.
• Strong writing ability in English. Experienced in producing practical knowledge products targeting needs of diverse audiences.
• Organised and efficient. Demonstrated ability to drive tasks forward to completion in a timely manner while maintaining high quality.
• Solid IT skills, particularly with core Microsoft Office software.
• Ability to travel internationally up to 30%.

Although not essential, we’d prefer you to have:

• Relevant technical experience in systems strengthening, sustainable development, water, sanitation, hygiene, behaviour change, gender, inclusion, environment and/or other WASH-related topics.
• Working knowledge in Portuguese

Closing date: Applications close 12:00 PM UK time on 19 May 2026. Interviews are expected to take place week commencing 26 May 2026.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

In your cover letter, please briefly summarise the skills you bring to this role, the reason you are passionate about applying for this role and explain your experience (with specific examples where possible) in providing WASH and health technical support and working on integrated WASH into public health programmes in Africa and/or South Asia.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here)

Our Global Commitment:

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.

Key responsibilities:

• Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
• Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
• Act as a keyworker for allocated clients, offering consistent support and engagement
• Carry out regular welfare checks and monitor clients’ physical and emotional presentation
• Support safeguarding practices and report concerns in line with policy
• Assist with drug and alcohol testing in line with training and procedures
• Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
• Follow health & safety, infection control, and lone working procedures at all times.
• Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
• Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
• Maintain accurate electronic records and contribute to handovers and team communication
• Support with practical tasks as required, including maintaining clean and safe communal environments

Essential criteria:

• Experience in a support, care, or people-focused role
• Strong verbal and communication skills
• Understanding of safeguarding and willingness to follow safeguarding procedures
• Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
• Ability to build professional and supportive relationships with vulnerable individuals
• Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
• Basic computer literacy and confidence using electronic systems
• Calm, reliable, and compassionate approach, including in challenging situations
• Willingness and ability to work across different shift patterns, including some weekends, as required by the service

Desirable:

• Experience in mental health, substance use, recovery, or related services
• Understanding of trauma-informed approaches
• Experience of key-working or supporting individuals with complex needs
• Knowledge of detox or recovery pathways
• Experience liaising with community or statutory services
• Experience working in a multidisciplinary team

We offer:

• Full training and ongoing development with scope for progression
• Supportive team environment
• Regular supervision and reflective practice
• Opportunity to be part of a new and developing detox service

This role requires working shifts, including evenings, weekends, and potentially nights.

Enhanced DBS required.

As the Interim Director of Services, you will join our Leadership Team as the driving force behind our service delivery and performance, cultivating an inclusive and supportive culture.

The successful candidate will bring strong operational leadership and a deep understanding of mental health services. They will be committed to building trusted, empowered teams and strengthening authentic partnerships that reflect the diversity and needs of our local communities.

The Interim Director of Services will have overall responsibility for the strategic oversight and operational management of MindTHNR services, ensuring services are user-led, safe, evidence-based, and sustainable. Working as part of the Leadership Team and reporting directly to the Chief Executive, you will champion the internal culture at MindTHNR, specifically driving forward our commitment to being a truly anti-discriminatory and inclusive organisation and creating space for honest conversations and feedback.

We are looking for a candidate who has demonstrable experience in a senior operations role and is excited by the challenge of leading high-impact and successful operations teams.