Charity office manager jobs
Senior Direct Marketing Officer - Acquisition
As Senior Direct Marketing Officer, you will operate with a level of autonomy, build excellent agency relationships and deliver outstanding fundraising campaigns to achieve ambitious income targets. A focus on results will be vital but how these are achieved will also form a large part of the role; considering the non-financial measures of quality in addition to more traditional measures of success.
Working with internal teams and external suppliers, you will deliver direct marketing activity across a range of channels and media. You will lead paid media campaigns that drive donations and prize-led support, implementing the associated programmes and products. You will also deliver large-scale projects that strengthen the long-term success of campaigns, while delivering exceptional fundraising activity to achieve ambitious income targets.
In addition to this, you will be responsible for line managing the Acquisition Direct Marketing Executive who will support the Direct Marketing Acquisition team in achieving their targets.
Key Responsibilities:
Campaign Management
· Plan, manage and deliver our Weekly Lottery and Value Exchange campaigns; ensuring they are in market on time, on budget and on brand across a range of channels and media.
· Manage projects that will improve the long-term success of campaigns.
· Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising.
· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activity, for example through fundraiser monitoring and engagement activities.
· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.
· Continuous improvement through test and learn principles across all activity.
· Work collaboratively across the charity to deliver and amplify Individual Giving and wider organisational campaigns, maximising impact and income.
· Development of compelling communications and materials to support all activities.
People management
· Management and development of the Acquisition Direct Marketing Executive.
· Ensure direct report has clear, SMART objectives and a development plan in place.
· Complete routine 1-1 meetings and annual appraisals.
· Ensure direct report has goals and a development plan written up which are routinely reviewed.
· Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to routine performance reviews.
Planning and budgeting
· Input to annual planning and development of individual giving campaigns.
· Compilation of detailed income and expenditure campaign budgets.
· Work with Direct Marketing Acquisition Manager (Direct Response) in developing the Acquisition programme and strategy.
· Input to quarterly forecasting and regular reporting across a range of financial and non-financial KPIs.
Finance and reporting
· Ensure daily campaign tracking and reporting.
· Routine end of campaign reviews and analysis.
· Ongoing reporting on long-term success measures, such as attrition and ROI.
· Invoice reconciliation and processing for timely payment.
· Non-financial KPI trend reporting, such as opt-out/in rates and quality scoring.
Knowledge, skills and experience needed:
· Reporting and ability to understand complex data sets
· Understanding of compliance in fundraising.
· Campaign management.
· Briefing and working with external suppliers.
· Direct marketing across a range of media and routes to market.
· Copy writing and proof reading.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Good organisational skills and the ability to prioritise workload.
· Focus on results and continuous improvement.
· Excellent attention to detail.
· Good written and verbal communication skills and the confidence to communicate with people of all levels.
· Agency management skills.
· Strong team player and self-motivator.
· Flexibility to work some unsocial hours and willingness to travel independently.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 22nd March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Employee Relations Advisor
Location: Aldgate, London (Hybrid Working)
Contract: 12 Months FTC
Salary: £42,000
Closing Date: 24TH March 2026
Interviews: w/c 30th March 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for an Employee Relations Advisor to join our People team.
This role will report into the HR Manager and focuses exclusively on Employee Relations casework, supporting managers across the organisation to handle complex people matters confidently and fairly.
About Centrepoint
Centrepoint works with vulnerable young people across the UK, providing accommodation, health support and life skills to help them move into education, employment and independent living.
Each year we support over 16,000 young people, helping them build brighter futures. Our ambition is to end youth homelessness by 2037.
Behind the services we provide is a dedicated workforce committed to making a difference. Our People team plays a key role in supporting colleagues across the organisation so they can continue delivering life-changing work for young people.
About the role
This is an exciting opportunity for an experienced HR professional who enjoys working in Employee Relations and supporting managers through complex people challenges.
Reporting to the HR Manager, you will manage a varied ER caseload end-to-end, including disciplinary, grievance, sickness absence and performance management cases. You will provide clear, pragmatic advice to managers across the organisation while ensuring our policies and employment law obligations are applied consistently.
This role is not a developmental or step-up advisory role. We are looking for someone who is confident managing ER cases independently and who can take ownership of cases from initial advice through to resolution.
Alongside casework, you will also help identify trends from ER data and support initiatives that improve colleague experience and strengthen people management capability across Centrepoint.
What you’ll be doing
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Managing a full Employee Relations caseload, including disciplinary, grievance, absence and performance matters
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Leading ER cases end-to-end, including investigations and formal processes
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Providing professional, timely and practical advice to managers
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Supporting managers to develop confidence in people management
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Maintaining accurate case records and ER trackers
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Reviewing ER trends and identifying opportunities for improvement
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Working collaboratively with the wider People team to deliver a joined-up HR service
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Supporting ER-related training, projects and continuous improvement initiatives
About you
We are looking for someone who brings strong Employee Relations experience and the confidence to support managers through challenging situations.
You will be comfortable managing a busy ER caseload, working with competing priorities and navigating complex issues while maintaining professionalism and empathy.
You will also be someone who builds strong relationships and is confident offering clear advice and constructive challenge when needed.
What we’re looking for
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Experience managing Employee Relations cases independently
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Strong knowledge of UK employment law and HR best practice
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Proven ability to manage complex ER casework from start to finish
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Confidence advising and influencing managers at different levels
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Excellent written and verbal communication skills
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Ability to manage a high volume caseload while maintaining attention to detail
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CIPD Level 3 qualification (or equivalent HR experience) desirable
Hybrid working
Centrepoint operates a hybrid working model, with colleagues expected to spend a minimum of 50% of their working week in the office. For most full-time roles this equates to five days across a two-week period.
This role will be based in our Aldgate, London office.
Using AI in applications
We recognise that some candidates may use AI tools to support their applications. While this is acceptable, we encourage applicants to ensure their responses reflect their own experience, skills and motivations for the role.
Why join Centrepoint?
Working at Centrepoint means being part of an organisation that is committed to creating real change for young people.
In return for your work, you’ll receive a competitive salary and a range of benefits including:
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25 days annual leave, rising to 27 days
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Healthcare cash plan
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Private medical insurance
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Income protection
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Employer pension contributions of 5%
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Cycle to Work scheme
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Interest-free travel loan
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
If you’re an experienced HR professional looking to use your Employee Relations expertise in an organisation making a real difference, we’d love to hear from you.
Apply now to join Centrepoint as our next Employee Relations Advisor.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Technical Project Manager
Job reference: REQ000976
Please note that this is for a 12-month maternity cover contract.
£43,851+ excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We are excited to be recruiting a Technical Project Manager to join our Technology directorate on a 12-month fixed term maternity cover contract.
Right now, the planet is under threat like never before. At WWF, we know the solutions exist to turn things around for future generations if we scale our efforts with urgency and focus. Strong systems and effective digital platforms are critical to making that happen.
As part of the Business Systems Improvement team, this role will lead the technical delivery of key transformation initiatives across WWF-UK. You will play a central role in delivering our Digital Experience programme, including consolidating websites and replacing our content management system, ensuring we have a modern, effective and user-centred digital ecosystem.
Alongside this, you will project manage the implementation of other system improvement projects, delivering solutions that support our Conservation, Finance and Fundraising teams to work more efficiently and effectively.
This role requires strong technical project management capability across the full lifecycle, from supplier onboarding and planning through to go-live, embedding and post-implementation support. You will work closely with delivery partners, internal stakeholders and governance forums to ensure projects are delivered to scope, budget and timeline.
You will be confident operating within both Agile and Waterfall methodologies and experienced in using tools such as Azure DevOps, MS Project or Asana to manage plans, risks and deliverables. You will also understand that successful delivery is not only about systems, but about people, adoption and sustainable change.
This is an opportunity to help shape the digital and operational foundations that enable WWF-UK to deliver greater impact.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
· Recognised project management certification or equivalent experience
· Proven experience successfully delivering digital system implementations such as CMS, DXP, website consolidation, content migration or related platforms
· Experience managing full project lifecycles, from supplier onboarding and planning through to go-live and embedding
· Strong experience managing budgets, timelines, risks and issues within programme and project environments
· Experience working with a range of project management tools and methodologies, including Agile and Waterfall
· Experience coordinating multiple stakeholders across complex organisations with differing priorities
· Strong written skills and attention to detail, able to produce clear documentation and reporting for sponsors and governance groups
· Ability to lead workshops and drive alignment around project scope and priorities
· Confident in escalating risks and issues appropriately and constructively
· Strong analytical and problem-solving skills, with the ability to hold both strategic context and operational detail
Desirable
· Experience delivering digital transformation projects within a charity or fundraising environment
· Experience working on ecommerce, marketing automation or personalisation platforms
· Experience implementing grants management or finance-related systems
· Experience influencing or supporting large-scale organisational change
· Experience working within governance structures such as steering groups or strategic boards
· Working knowledge of tools such as Azure DevOps, MS Project or Asana
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date - 25/03/2026
To avoid missing out, we encourage you to apply as early as possible, as this vacancy may close before the deadline in the event that the right candidate has been found.
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Community Development & Health Programme Manager - to cover Maternity Leave
Full Time - 37 hrs per week (largely office/community based with some limited work at home permitted)
Salary range - £41,363 - £47,513 per annum, dependant on qualification, skills & previous experience
Fixed term for 12-months covering a period of maternity leave
Based Newhaven with some travel to outreach and delivery locations across E. Sussex
You will be an experienced people, project, and services manager with a track record and flair for developing and delivering community-based services to contract, and which meet identified community needs, in a consistently high quality way. With strong financial acumen and the ability to develop and monitor budgets, you will analyse and explain variances, manage complex and time-limited funding streams, and collaborate regularly with the finance team. The role also involves developing and supporting project staff in effective budget management.
With responsibility for the strategic development of the community development & health work area; which incorporates community infrastructure support & development, youth & families, environmental and active travel initiatives; you will lead, direct & support a multi-disciplinary team who manage the contracts, services and day-to-day delivery of this broad work area.
Skilled at managing relationships with existing funders and commissioners, you will broker new partnerships, write bids and collaborate on funding tenders, ensuring sustained funding for services which support people with complex challenges in our communities. With excellent organisation, communication, finance and project management skills, you will demonstrate sensitivity to the ambitions of this work area and to SCDA’s vision.
We are looking for people to join our team who have the qualities and skills we feel would most benefit our service users; professionalism, empathy, kindness and understanding. In return, we recognise people want to work in a supportive environment with friendly colleagues. We offer a flexible approach to delivery where possible, annual leave of 23 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay for necessary operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!
Based Newhaven with travel across E. Sussex, car driver and owner preferred as many delivery locations are rural and not served well by public transport. Post subject to DBS check.
Closing date: 5pm Sunday 22nd March 2026
1st stage interviews: 1st April 2026 in Newhaven
For the job description and to apply, please visit our website.
You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Marketing Manager
Fixed Term Contract to Cover Maternity Until January 2027
£44,374- £46,943 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
At Comic Relief, we harness the power of entertainment and pop culture to create a just world free from poverty. And, as our Fundraising Marketing Manager, you’ll contribute to this by developing brilliant marketing strategies and fundraising toolkits for multiple fundraising campaigns.
You’ll identify ways in which we can use powerful stories and integrate our content and communications to maximize impact across difference audiences. You’ll also lead on awareness generating activity to fill the top of the funnel, and ultimately leading supporters to donations and other activations. You’ll balance data and creativity in equal measure; you’ll think strategically, act tactically and you’ll be a natural collaborator, informing and delivery to ultimately drive joyful generosity.
Key responsibilities:
Manage the development of marketing plans to support fundraising campaign strategies and objectives that support fundraising income generation. This may include for example working with internal and/ or external teams to create:
o Creative campaign propositions/ strategic approaches to fundraising campaigns
o Look and feel guidance
o Campaign Proposition Guidance (Songsheet), including headline messaging approaches Hero campaign assets such as advertising asset concepts or marketing photography shoots.
o Developing money buys and identifying suitable stories to enable and facilite powerful impact led storytelling.
· Work with the Senior Fundraising Marketing Manager to develop campaign and marketing activity briefs for delivery teams and external agencies.
· Specify how marketing activities for campaigns will contribute to, and help achieve, fundraising goals. Specify key channels and tactics to consider for driving awareness and moving audiences through stages of engagement towards conversion and ultimately donating, whilst also ensuring CR comms content/ activity is consistent, strategically aligned and focussed.
Work with digital fundraising experts (for example in paid media) and delivery experts (for example in content production or third parties) to implement the agreed plan and ensure that it activity is aligned and integrated. This may include
o The management of BBC Marketing Campaigns with BBC Marketing and BBC Creative
o Day to day management of campaign creative agencies.
o Working with internal or external creatives on delivering top of the funnel assets for paid media and other channels.
· Working with the corporate partnerships and new business teams to introduce creative campaign propositions to new and existing corporate partners with the goal of achieving wider integration and alignment across campaigns to achieve enhanced conversion and income generation.
· Overseeing the communications calendar and supporting integration and alignment of communications
· Playing an active part in the success of our fundraising and engagement strategy by contributing to the development of team wide annual plans and budgets, using learnings and insight to make recommendations to facilitate growth
· Proactively participating in and leading aspects of wider team planning activities.
· Keeping abreast of the fundraising marketplace and wider legislative and regulatory landscape to ensure Comic Relief’s fundraising campaigns and activities are compliant
· Playing an active role in the Fundraising Team championing inclusivity and diversity in order to drive high performance and an action-oriented culture
· Undertaking and managing ad-hoc duties as needed, ensuring alignment with the scope and responsibilities of the role
· This role may develop to include line management responsibilities and duties as the portfolio expands in the future. Postholders may be expected to take on line management responsibilities when required.
Person specification
Essential criteria
Strategic marketing planning:
o Knowledge of fundraising campaigns, fundraising tactics, and fundraising channels, especially digital channels.
o Experience of planning marketing activity or projects for campaigns that drive audiences to take action (creative, headline messaging, hero assets etc.)
o Experience of marketing/fundraising planning and tracking, including setting and monitoring performance KPIs and metrics across online and offline channels.
o Ability to analyse complex data to identify actionable insight to produce clear plans, briefs and effective marketing plans
o Experience working across online and offline channels
o Experience of creating campaign alignment, integration and channel alignment to help optimise campaigns.
Stakeholder management:
o Experience of working collaboratively with a range of team members, including audience strategists, media buyers, PR experts, content specialists, channel experts and creative leads
o Experience of managing external parties such as creative agencies and broadcast partner marketing teams as well as working collaboratively with corporate partners.
o Experience working and influencing across multiple teams and functions to achieve a common goal.
Knowledge and experience in developing and rolling out activity specific activations as part of a wider integrated campaigns, actively opportunity spotting; championing collaboration and adapting in response to wider factors.
A creative self-starter with proven ability to work independently, managing own work plan to deliver against goals and objectives.
Excellent project manager, able to demonstrate effective use of tools, processes and ways of working to deliver projects to plan.
Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working.
Excellent oral, written communication, attention to detail, and presentation skills with the ability to inspire and influence stakeholders.
Ability to understand risks, issues and dependencies within a project / campaign and to use this information to inform decision making in a timely and accurate way
Desirable criteria
Experience of fundraising for both international and national charity causes
Accredited fundraising or marketing qualification
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
Salary: £35,882 (outside London) - £37,778 (London)
Contract: Full-time, Permanent
Location: Hybrid – Bristol or London office, or home-based with monthly travel to Bristol
Closing date: 1st March
Benefits: 27 days Annual leave (excluding Bank Holidays), up to 8% pension contribution, enhanced maternity & adoption pay
We’re delighted to be working with Young Lives vs Cancer, a leading charity supporting children and young people facing cancer, as they look for a Sports and Challenges Manager (DIY Sports) — a pivotal & brand new role within their high-performing Mass Participation team.
This is an exciting opportunity to shape and deliver a compelling portfolio of sports and challenge events, including DIY and open challenges, Ultra Challenges, and Run for Charity events. You’ll help drive the charity’s ambitious objectives for growth, supporter engagement and long-term value, ensuring every participant receives an outstanding experience as part of Team Young Lives vs Cancer.
In this role, you will strategically manage a diverse events portfolio, lead on multichannel stewardship journeys, and collaborate with colleagues across Digital Marketing, Brand, Regional Engagement, Fundraising Operations and external suppliers. You’ll play a key part in positioning Young Lives vs Cancer as a stand-out, sector-leading events brand — ensuring excellent supporter journeys, impactful marketing, and seamless operational delivery.
To be successful as Sports and Challenges Manager, you will need:
- Strong strategic and operational experience within mass participation events
- Experience delivering effective, data-driven multichannel stewardship journeys
- Strong relationship?building skills, with experience working with suppliers, organisers and internal teams
If you would like to have an informal discussion, please contact Ashby Jenkins Recruitment and ask to speak to Jake.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.
Job reference: 2871JP
About The Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and Accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Therapeutic Service Programme Manager provides strategic leadership and clinical governance for the Refugee Council’s therapeutic programmes, ensuring safe, high-quality care for separated children, adults and families seeking asylum.
As a Therapeutic Service Programme Manager, you will:
- Maintain professional standards and regulatory compliance
- Oversee all clinical decisions, referral pathways and service integration with advice and casework
- Lead and develop therapeutic managers and staff through supervision, reflective practice and trauma-informed wellbeing initiatives
- Embed client participation and advocacy into service design
- Manage operational finances, performance reporting and cross-organisational collaboration to drive continuous improvement and service sustainability
This is a permanent, part-time position working 28 hours per week.
The role can be based at any of the following Refugee Council offices - London, Sheffield, Hull, Kent, Hertfordshire.
Staff Benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more!
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 March 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
We are looking for a Global Events Manager (Fundraising), to develop and lead a Global Events Strategy for all fundraising-related events including Philanthropy, Mid-Level and Legacy, as well as involvement in wider organisational events, to engage and inspire mid-level and major donors and funders.
This role focuses on high-value donor engagement, rather than mass participation fundraising. You will lead events such as major gift donor receptions, mid-level donor gatherings, legacy supporter events, and occasional internal team away days.
This is a Surrey based Hybrid role with 2 days a week in the office.
The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive, with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.
The Role
Event Strategy, Planning & Execution Take primary responsibility for coordinating and delivering innovative fundraising events, including in-person and virtual events, that engage and inspire mid-level and major donors globally.
Donor Stewardship Cultivate and maintain strong relationships with mid-level and major donors, providing exceptional stewardship and personalised communication to increase giving through events.
Fundraising Strategy Develop creative event-based fundraising strategies to engage new donors and retain existing ones.
Collaboration Work closely with the Global Fundraising and Communications teams to develop compelling event content and donor engagement strategies.
The Candidate
Proven track record in planning, coordinating, and delivering successful fundraising events, both virtual and in person, with a focus on donor engagement.
Experience in managing mid and major donor portfolios, including cultivation, stewardship, and soliciting gifts.
Experience in managing high-value events, such as gala dinners, donor receptions, and exclusive donor webinars.
Strong written and oral communication skills with the ability to create compelling content for event materials and donor communications.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are:
Hope is here. The Global Returns Project (GRP) is a UK charity unlocking new philanthropy to deliver urgent solutions for our planet.
We are a fast-moving nonprofit that makes donations to high-impact nature and climate charities simple – and we don’t take any fees. We’ve already mobilised nearly £2 million for top environmental solutions and are working to unlock at least £30 million annually by the end of the decade.
We are growing quickly: Last year's annual fundraising was 50% higher than the previous year.
The problem: Charities protecting our planet can turn the tide on climate change and nature loss. They have the skills, strategies and networks to deliver fast and global impact. But less than 2% of philanthropy goes to climate mitigation.
Our solution: In the UK alone, around £2 trillion sits with “HNW+” individuals – those holding between £100k and £30 million. Yet traditional philanthropy largely overlooks them. We’re unlocking this funding by offering trusted, pro bono advice and a simple, portfolio approach to giving. Our expertise in UK wealth advice offers a unique path to scalability and systems-change.
What we are looking for:
Job Title: Philanthropy Lead
We’re looking for a confident, experienced fundraiser to lead major-gift fundraising — securing transformational gifts from high-net-worth individuals. This individual will also assist with building wealth-adviser relationships that generate referral leads. You’ll own the full pipeline: prospecting, cultivation, making direct asks, closing and stewardship.
The ideal candidate will be excited to cultivate networks of wealth managers, private-client teams and other advisers to HNWIs, and to convert adviser introductions into committed support. Importantly, you’ll also prospect independently for major gifts outside those referral streams.
To succeed you’ll master three distinct fundraising pitches: a business case for advisers; an impact case to persuade donors to support our portfolio charities; and a systems-change case to win backing for GRP’s operating costs (salaries, office costs, etc) to keep the charity running fee-free.
You’ll be comfortable making direct asks for funding, with evidence of having closed high-value gifts or multi-year commitments. You’ll be willing to roll up your sleeves and get hands-on with everyday cultivation tasks. You’ll thrive in a small team, taking initiative and juggling priorities. Crucially, you’ll care deeply about climate and nature.
Experience required:
Substantial experience in frontline major gifts fundraising (as a guide, likely 5+ years), or an exceptional track record in adjacent fields (private client advisory, philanthropy advisory, etc).
Please see the full job description attached for information on skills required and main duties and responsibilities.
Location: Centrally located, light and airy office on Regent Street, London. Minimum one day per week in the office. Approx. one day London/UK travel per week.
Benefits: 12.5 days’ annual leave (pro-rata), plus statutory bank holidays (pro-rata). Occasional 1–2 days’ additional paid leave over Christmas period. Flexible working.
Reports to: CEO
Preferred start date: 30 March 2026. Applications reviewed on rolling basis.
Applicants should apply via CharityJob with both a CV and cover letter addressed to the CEO, Jack Chellman. Applications without a cover letter will not be considered. Please include the name, email and phone number of a reference we can contact.
Hope is here. We're unlocking new philanthropy to deliver urgent solutions for our planet.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Southall Community Alliance is a charity working in Southall that is looking to recruit
an experienced, part-time Human Rights Outreach Officer to oversee an exciting
new 2.5 year project we are delivering to build understanding of human rights issues
and law.
The person we are looking for will be well organised, motivated and aware of the
nuanced issues affecting diverse and disadvantaged communities. Their duties
include arranging training, workshops and outreach visits to create awareness of
human rights legislation and the practical impacts in areas with large, transient
communities.
The Outreach Worker will act as primary contact for the project and policy work and
ensure good working relationships with a range of key contacts including policy and
programmes partners.
This post is funded by The Baring Foundation.
To bring together voluntary and community groups, businesses and local residents in Southall to address the social, cultural, religious & local needs.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Orpheus Centre
The Orpheus Centre is a specialist performing arts college and charity that supports young disabled adults to live more independent and fulfilling lives. Guided by our values—joyful, bold, inclusive, resilient and determined—we empower our students through the arts while providing an exciting, creative and supportive environment for staff.
The role
We are looking for an energetic, organised and enthusiastic Corporate Development Officer to join our ambitious Fundraising team. This is an exciting opportunity for someone with experience in corporate fundraising or B2B account management who is confident building strong, long-term partnerships.
You will play a key role in growing our corporate income by stewarding existing relationships and cultivating new ones. Working closely with the Partnerships Manager and Deputy Head of Fundraising, you’ll help the organisation prepare for significant planned growth and an upcoming capital appeal.
If you are passionate about relationship-building, motivated by targets, and want to make a meaningful difference to the lives of disabled young people—this could be your next step.
Location: Godstone, Surrey
Salary: £28,500 per annum
Hours: Full-time, 35 hours per week / 52 weeks per year. Hours may be altered on occasions according to the needs of the curriculum and organisation
Contract: Permanent
Key responsibilities
- Deliver against corporate income targets in line with our fundraising strategy.
- Identify, cultivate and secure new corporate partnerships, including Charity of the Year opportunities, sponsorships and corporate fundraising campaigns.
- Steward existing corporate supporters with high-quality engagement, communication and reporting.
- Prepare compelling proposals, pitch materials and partnership agreements.
- Plan and manage corporate supporter engagement opportunities including meetings, volunteering days and events.
- Maximise corporate volunteering and pro bono opportunities.
- Maintain up-to-date and accurate records using our CRM system.
- Contribute to industry insight by monitoring trends, opportunities and sector developments.
- Attend meetings, pitches, events and occasional evening/weekend activities (TOIL provided).
About you
Essential Experience & Skills
- At least 1 year in fundraising or B2B account management.
- Ability to build strong, positive relationships with a wide range of stakeholders.
- Experience working to income targets and managing pipelines.
- Strong written and verbal communication skills, including report and proposal writing.
- Good negotiation, influencing, and presentation abilities.
- Excellent organisational skills and the ability to manage a busy and varied workload.
- Confident user of Microsoft Office and CRM systems.
- Strong attention to detail and accuracy.
Desirable Experience
- 2+ years’ experience in corporate fundraising.
- Experience developing pitches and securing COTY partnerships.
- Understanding of disability issues.
- Awareness of corporate fundraising legislation and practice.
Other Requirements
- Full, clean driving licence and access to a vehicle.
- Willingness to occasionally work outside standard hours.
Why work with us?
- A warm, friendly, and creative working environment.
- Opportunities for training, development and personal growth.
- The chance to make a direct, meaningful impact on the lives of young disabled adults.
- Being part of an ambitious organisation entering a period of exciting growth.
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Safeguarding and Equality
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
Trusts and Foundations (Grants) Manager
New Horizon Youth Centre
Charity People is delighted to be partnering with New Horizon Youth Centre to recruit for their next Trusts and Foundations (Grants) Manager.
The Charity
We support young people aged 16-24 who are experiencing homelessness or unsafe living situations in London. Providing a vital lifeline for thousands of young Londoners each year, we offer holistic support through our day centre, outreach work, and specialist services.
Rooted in compassion, collaboration and determination, we are driven by our mission: to give young people's potential a home. Our Strategy 2025-2030 focuses on ensuring every young person in crisis can access safety, stability and a path to independence.
We are ambitious, supportive and deeply committed to equity, diversity and inclusion. We invest in our people and work tirelessly to remove barriers for the young people and communities we serve.
The Role
As Trusts and Foundations Manager, you will play a pivotal role in securing the income that makes New Horizon's life-changing work possible. Managing a warm and well-established portfolio of five, six and seven figure trust, foundation and statutory supporters, you'll nurture meaningful, long-term partnerships that drive sustainable growth.
This is an exceptional opportunity to step into a role where:
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Over 50% of next year's income is already secured
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You'll gain hands-on experience leading on six and seven figure strategic bids
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You'll lead on innovative, compelling proposals that speak to urgent need
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Your work will directly improve the lives of young people experiencing homelessness
With line management responsibility for a Grants Officer and a strong collaborative culture across the fundraising team, this role offers both professional development and the chance to make a significant impact.
Key Responsibilities
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Manage and grow a portfolio of high-value trust, foundation and statutory funders, cultivating tailored, strategic relationships
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Lead on the development of compelling proposals, budgets and supporting documentation for major funders
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Identify and research new funding opportunities to strengthen the pipeline.
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Produce high quality reports that demonstrate impact and steward long term support
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Collaborate closely with the Head of Fundraising, wider team and fundraising consultants to maximise income
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Ensure accurate CRM and financial recordkeeping
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Contribute to team strategy, planning and income forecasting
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Line manage the Grants Officer, providing coaching, development and oversight of smaller bids
About you
We'd love to hear from you if you bring:
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Experience securing and managing five- and six-figure grants or multi-year gifts
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Strong skills in researching and soliciting new highvalue funders
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Exceptional bid writing, with the ability to turn complex information into compelling cases for support
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Experience preparing project budgets and financial information for funders
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Ability to manage multiple priorities while maintaining high standards
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Excellent relationship building skills and confidence working with senior stakeholders
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Experience in line management or supporting junior colleagues
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A commitment to equity, diversity and inclusion
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A collaborative, proactive and strategic mindset
Contract Details
Salary: £37,024-£41,600
Location: hybrid with 2-3 days/ week in the office - 68 Chalton Street, London, NW1 1JR
Hours: 35 hours per week, Monday-Friday
Contract: Permanent (subject to probation)
Benefits
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30 days' annual leave + bank holidays
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6% employer pension contribution
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Enhanced Employee Assistance Programme
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Cycle to Work scheme and staff loan policy
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Clinical supervision and reflective practice
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Generous training budget and Diversity Leadership Programme
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Staff away days and regular team building
Key dates
Closing date: 9am, Friday 20 March 2026
Interviews: 13 April 2026
How to Apply
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to . If your profile fits what we're looking for we will be in touch with lots more details and information about next steps.
We want you to have every opportunity to demonstrate your skills, ability, and potential.
Please let us know if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Service Manager – Day Centre & Activities Hub
Salary: £30,750 per year
Hours: 37.5 hours per week
Contract type: Fixed term contract until 31st March 2028
Location: Bath
Additional information:
- Participation in an out-of-hours on-call rota, approximately once in every 15 weeks.
- Standard working days will be Monday to Friday; however, flexibility will be required to work occasional mornings, evenings, and weekends to support the needs of the service.
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
This is an exciting brand‑new opportunity for a passionate and dynamic Service Manager to lead our Day Centre and activity programme! This is your chance to make a real impact by shaping a vibrant, inclusive, and supportive environment for the people we work with.
In this role, you’ll take the lead on coordinating and overseeing the day‑to‑day running of the service, as well as supporting our amazing team of support workers and volunteers. No two days will be the same — you’ll design and deliver creative, engaging, and meaningful activities tailored to the needs, interests, and goals of our clients.
You’ll also build strong, collaborative relationships with internal teams and external partners, helping to open doors to new opportunities and ensuring our clients receive the very best support. If you’re someone who loves bringing people together, creating positive experiences, and driving a service forward, we’d love to hear from you!
What you’ll be doing:
- Lead a vibrant activity programme: Oversee the delivery of a varied and stimulating timetable of day centre activities, ensuring they are tailored to the needs, interests, and preferences of our clients.
- Support and guide your team: Provide clear line‑management support to staff and volunteers, helping them thrive in their roles and deliver the best possible experience for clients.
- Champion safety and safeguarding: Manage local incidents and safeguarding concerns, ensuring all actions are taken promptly, recorded accurately, communicated with the right people, and followed up appropriately.
- Be the Health & Safety lead: Act as the service’s Health & Safety representative, ensuring the team and all stakeholders follow established safety guidelines and work within a safe environment.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for:
- Experience working with people who may have complex needs and/or challenging behaviours.
- Ability to manage teams and/or projects resulting in high quality client service.
- Knowledge and understanding of the care and support requirements of people experiencing social exclusion.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
This role
The Head of HR and Operations will be a key member of the Senior Management Team, reporting directly to the Chief Executive. This role will be central to shaping the organisation’s culture and ensuring that our HR and operational functions are robust, future‑focused, and aligned with our mission.
As we continue to grow, the postholder will play a pivotal role in building an inclusive, values‑driven, and high‑performing workplace where staff feel supported, trusted, and able to thrive.
They will lead on HR strategy, employee development and retention, and the effective management of our facilities and operational systems. A coaching and enabling approach will be essential—supporting managers to use people metrics confidently, strengthening people practices across the organisation, and embedding a culture of continuous learning, accountability, and wellbeing.
Main responsibilities
Leadership and Management:
· Contribute to the development and delivery of Your Voice Count’s organisational strategy as a member of the Senior Management Team.
· Champion inclusive, ethical and sustainable ways of working aligned with Your Voice Count’s values.
· Support organisational change, growth and service development from a people and systems perspective.
· Oversee HR function, policies, and efficient working practices
· Support managers with HR responsibilities and staff development.
· Ensure effective recruitment, onboarding, and talent management.
· Foster an inclusive, diverse, and well-being-focused culture.
· Manage HR systems, technology, and budgets
· Ensure HR policies, procedures and practices are legally compliant, up-to-date and consistently applied.
· Support managers to build confident, fair and values-led people management capability.
Facilities & Office Management:
· Oversee office, facilities, and repairs to ensure a safe environment.
· Manage supplier contracts, IT, and communication systems.
· Supervise facilities and operations staff.
· Ensure cost-effective procurement and budget management.
Organisational Operations and Compliance:
· Act as organisational lead for GDPR compliance, working with external advisors where required, supporting the Data Protection Officer.
· Ensure compliance with Health & Safety requirements and support managers in maintaining safe working practices.
· Maintain oversight of organisational assets and information management systems
Essential Skills & Experience needed for the role
· Experience of building inclusive and diverse workplaces.
· Ability to develop HR strategies that support business objectives and workforce planning.
· Strong knowledge of UK employment law and HR best practices.
· Experience supporting managers with employee relations and performance issues
· Ability to engage and influence stakeholders at all levels, with a people-first approach.
· Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)
· Experience of contributing to senior decision making
· Ability to analyse, critique and evaluate business data and insights
· MCIPD qualified or a qualification or experience in human resources management, or equivalent experience at a senior level.
· Influential with the gravitas to effectively help shape the organisation
· Significant management or supervisory level HR experience
Desirable:
· Experience working in a charity or values-led organisation.
· Experience supporting organisational growth or change.
· HR or management qualification (e.g. CIPD or equivalent).
The client requests no contact from agencies or media sales.
Are you a values-driven leader who believes that women facing domestic abuse deserve exceptional services - services not just designed for them, but truly shaped by their lived experiences?
Leeds Women's Aid (LWA) is a proudly feminist, women-centred organisation delivering life-changing support for women and girls experiencing domestic abuse. As they enter an exciting time of growth and transformation, they're looking for a visionary Director of Services & Engagement to help shape the next era of innovation and impact.
Salary: £55,000-£60,000
Location: Hybrid (50/50) split between Leeds office, home and cross-service/stakeholders
Contract: Permanent, 35 hours per week FTE
Benefits: 30 days annual leave (+bank), 5% employer pension contribution, enhanced maternity/paternity policies, flexible life and family-friendly working
About the opportunity
In this newly reimagined role, you'll lead service delivery and engagement with women accessing LWA's support, ensuring services are safe, trauma-informed and inclusive - and, above all, grounded in women's lived experiences. You will create the conditions for their voices to be heard, valued and amplified, so they meaningfully shape practice and influence change.
This is a rare, career-defining opportunity at the heart of LWA's future. The organisation is building a visible, united and inspiring senior team, rooted in shared leadership, mutual accountability and collaboration.
You'll take ownership of a diverse and dynamic portfolio spanning refuge, community services, housing, engagement, impact and performance. As an ambitious organisational strategy gains momentum, you'll focus on strengthening partnerships, building emerging housing capability and ensuring survivors' voices influence every decision.
Taking the lead on
- Strategic oversight of frontline services and survivor-centred practice.
- Coaching-led leadership for managers and multi-disciplinary teams.
- Quality assurance, performance, safeguarding and operational risk.
- Innovation and service development informed by data, evidence and lived experience.
- External engagement with commissioners, statutory services and the wider sector.
- Development of a sustainable, forward-facing housing strategy.
About you
You are a confident, highly skilled operational leader with a deep commitment to women-centred, trauma-informed practice. You bring the credibility and conviction to represent an organisation rooted in women's lived experience, ensuring its values, language and decisions consistently reflect women-centred principles.
You'll also bring:
- Senior leadership experience within charity, public sector or social care settings.
- Proven track record of delivering high-quality services across complex teams.
- Strategic thinker with the ability to identify and drive innovation and change.
- Sound judgement, calm decision-making and strong relationship-building skills.
- Able to offer respectful challenge, foster reflective practice and shared ownership.
- Consistently values-led, inclusive and ethical in your leadership.
Please note, this is a women-only role under the Equality Act 2010, which is an Occupational Requirement under Schedule 9, Part 1 of the Equality Act 2010.
Why this role matters
You'll join an organisation with courageous ambition and a commitment to collective leadership. This role gives you the platform to influence strategy, shape service excellence, elevate survivor voice and lead a talented, purpose-led workforce making a profound difference every day.
Are you ready to apply?
Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step.
If your experience matches what we're looking for, then we'll be in touch with more detail about the application process.
Deadline: 9am on Wednesday 25th March
Interview dates will be confirmed soon.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

