Communications jobs

Job Title: Fundraising & Database Administrator

Department:  Fundraising and Development

Reports to: Data & Insights Manager

Location: Hybrid including working in Lingfield, Surrey

Salary: Up to £14,681.27per annum based on 21 hours per week (FTE - £25,867 per annum)

Hours:  21 hours per week (can be worked over 3 – 5 days)

Contract: Permanent, all year round

Closing Date:  7th September 2026

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about fundraising, data and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an important role delivering outstanding supporter experience and ensuring the accuracy of financial and supporter data.

This role is central to deepening supporter relationships, inspiring long-term loyalty, and helping to grow sustainable income for Young Epilepsy. Acting as a key point of contact for supporters, the postholder will build positive and memorable relationships through personalised stewardship, excellent customer service, and engaging communications that demonstrate the impact of supporters' generosity.

A key responsibility of the role is ensuring the accuracy, integrity, and effective use of supporter and financial data. You will maintain high-quality records, support the ongoing development of our CRM (Beacon), and contribute to accurate reporting and analysis.

Our supporters play a vital role in enabling us to deliver life-changing services and support for children and young people with epilepsy. We aspire to be the charity of choice for donors, creating relevant, meaningful, and rewarding experiences that make every interaction count and encourage lasting support.

The role will:

• Engage and steward supporters by inspiring them around their giving, maximising their fundraising, and ensuring their donor journey is tailored, relevant and exciting.

• Maintain high-quality financial and supporter data, ensuring accuracy, integrity, and compliance while supporting robust reporting, analysis, and insight generation

• Ensure the timely and accurate processing of donations, while acting as a first point of contact for supporters and delivering excellent customer service.

• Ensure the smooth running of the CRM (Beacon) and support its development. 

• Implement engaging supporter focused communications that inspire and delight.

• Undertake a range of administrative and support functions to ensure the effective running of the Fundraising and Data teams.

This is a varied role with lots of potential for growth and development.

What we need from you

- A positive, warm and pro-active approach to your work and other people.

- Passionate about supporter experience and improving the lives of children and young people with epilepsy.

- Excellent attention to detail and accuracy when working with supporter and financial information.

- A willingness to continually learn and upskill.

- Experience of supporter or customer care with a proven track record in excellent customer relationships. 

- Comfortable working with numbers and processing payments, donations, and invoices.

- Experience using databases or CRM systems to maintain and update records.

- Strong communication skills and the ability to work well with different teams.

- Ability to follow processes and handle confidential information appropriately.

- Experience of working in an administration role.

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. The loss of any sense of safety, trapped in an unpredictable world, not knowing when their next seizure will happen, where it will happen, who will be there and if they will be hurt.

Living in this unpredictable world takes its toll on a child’s physical and mental health, as well as impacting their education and social life. It can limit opportunities for the rest of their life.

Children with epilepsy have a right to be heard. We are here for them.

Together we can create a society where children and young people with epilepsy have a voice and can live happy, fulfilled lives. Through research that improves diagnosis and treatments, campaigning for children’s rights, and providing innovative tools, information, and practical support for living day-to-day life.

Together we create possible.

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

This role is covering Maternity for a 12 month period.

At One YMCA, we know that great services start with great people.

As we continue to grow across Hertfordshire, Bedfordshire, Buckinghamshire and Oxfordshire, attracting, recruiting and retaining talented colleagues is critical to achieving our ambitions. Recruitment is more than filling vacancies. It is about finding people who share our values, strengthening our teams and ensuring we can continue delivering life changing services to the communities we support.

We're looking for a passionate and proactive Resourcing Advisor to join our People Team and lead recruitment and onboarding activity across the charity. Supporting more than 750 colleagues across a wide range of services, you'll play a key role in helping managers attract exceptional talent, deliver a positive candidate experience and build a sustainable workforce for the future.

About the role

This is a varied and rewarding role that combines recruitment expertise, workforce planning, manager support and continuous improvement.

You will:

• Lead end to end recruitment campaigns across a diverse range of roles and services.
• Act as a trusted advisor to managers, providing guidance on recruitment, attraction and workforce planning.
• Develop engaging recruitment campaigns using social media, advertising platforms, talent pools and professional networks.
• Manage relationships with recruitment agencies and external partners, ensuring quality, value for money and access to suitable talent.
• Monitor agency usage and identify opportunities to reduce recruitment costs through direct sourcing and alternative attraction methods.
• Lead onboarding and probation processes to help new colleagues settle successfully into the organisation.
• Promote inclusive recruitment practices that support Equality, Diversity, Inclusion and Belonging.
• Use recruitment and retention data to identify trends and improve recruitment outcomes.
• Support job evaluation, role design and workforce information processes.

About you

We're looking for someone who is passionate about recruitment and enjoys building relationships, solving problems and delivering excellent service.

You'll bring:

• Experience leading recruitment campaigns from attraction through to appointment.
• Experience working with recruitment agencies and external recruitment partners, ensuring effective and cost conscious recruitment solutions.
• Strong knowledge of recruitment best practice and candidate attraction methods.
• Experience partnering with managers to develop effective recruitment solutions.
• Excellent communication, relationship building and influencing skills.
• Strong organisational skills and the ability to manage multiple priorities.
• A commitment to inclusive recruitment and positive candidate experiences.
• The ability to use data and insight to drive improvement and inform decision making.

Why join One YMCA?

This is a fantastic opportunity to make a visible impact within a growing charity that is committed to investing in its people and culture. You'll work with managers across the organisation, help shape how we attract and welcome new colleagues, and play an important role in supporting our ambition to grow and strengthen our workforce.

You'll join a supportive and ambitious People Team where your ideas and expertise will help influence the future of recruitment, onboarding and colleague experience across One YMCA.

If you're looking for a role where you can build relationships, attract great talent and make a genuine difference to colleagues and communities, we'd love to hear from you.

Please note that we will be reviewing applications and conducting interviews on a rolling basis. We encourage you to apply as early as possible, as we may close the vacancy once a suitable candidate has been appointed.

Due to the nature of the services provided, a Basic DBS will be required, as will a full driving licence.

Important Information: Applicants must have the right to work in the UK, as visa sponsorship is not available for this role. This position may require a Basic or Enhanced DBS check. We are committed to making reasonable adjustments throughout the recruitment process and welcome applications from all backgrounds.

At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome and encourage applications from people of all backgrounds and experiences.

Following a restructure of the school’s development department, St Mary’s Music School, Edinburgh, is looking to appoint a self-motivated and dynamic fundraiser to help secure and sustain significant grants from trusts and foundations.

The postholder will develop high quality applications, bids and reports for a diverse range of audiences.
The School is keen to appoint someone with excellent written and verbal communication skills, as well as exceptional relationship-management skills, who will work to develop and deliver a strategy to grow sustainable income from grants and foundations over time.

The successful candidate will work closely with the School Bursar, Individual Giving Manager, Marketing & Communications Manager and Database Assistant, as part of the School's development team.

This is a part-time post of 21 hours/3 days per week, working over the whole year.

Role Purpose:

To develop and manage a programme of trust, foundation and statutory fundraising that delivers sustainable income for St Mary's Music School.  The Trusts and Foundations Manager will identify funding opportunities, prepare compelling applications and reports, and build strong relationships with funders to support the School's strategic priorities.

Specific duties will include:

Fundraising

• Contributing to the overall Fundraising Strategy;
• Developing and implementing plans to meet income targets;
• Working with the development team on fundraising messaging, including a consistent and compelling narrative;
• Establishing strong relationships with staff, the public, stakeholders, supporters, funders and the media.

Research, Bids and Grant Applications

• Managing and researching a pipeline of prospective trust, foundation and statutory funders;
• Developing relationships with existing and prospective funders, attending fundraising events as required;
• Preparation of cases for support including the development of restricted funding proposals for projects and bursaries;
• Creation of high quality grant and tender applications for funding and submission of funding reports.

Reporting, Fundraising Database & Compliance

• Ensuring that all activity undertaken is accurately recorded and submitted reports as required;
• Ensuring the maintenance of up to date, accurate records of trust and foundation contacts;
• Building relationships with representatives from trusts and foundations;
• Capturing and recording information on individuals’ relationships with relevant organisations.

This is an exciting opportunity to develop Momentum’s corporate partnerships 
programme at a time of ambition and growth for the charity. Working as part of the 
corporate partnerships team, you will develop and deliver a focused approach to 
corporate fundraising, building long-term partnerships that generate sustainable income 
and create meaningful opportunities for companies and their employees to support our 
work.

This is a hands-on role combining new business development with the stewardship and 
growth of existing partnerships. You will identify and secure new opportunities, create 
compelling and tailored partnership propositions, and build strong relationships with 
corporate supporters at every stage of their journey with Momentum.

The role will suit a proactive and commercially aware relationship-builder who can think 
strategically, work independently and turn opportunities into action. You will work closely 
with colleagues across the charity to develop creative partnerships, deliver agreed activity 
and help corporate supporters understand the difference their support makes.

Job Title: Senior Brand and Campaigns Manager 

Reporting to: Head of Brand & Marketing

Salary: £50,000

Contract Type: 1 Year Fixed Term Contract 

Location: London and Hybrid, with weekly visits to our sites across London (mainly to Old Street) 

Hours/Days per week:35 hours per week, 9am – 5pm, Monday – Friday

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

Focusing on building and maintaining the charity brand identity, through execution of marketing initiatives that grow brand engagement, understanding and participation. Leading integrated campaigns and identifying marketing activities that meet strategic objectives and income targets. Ensuring that marketing plans are effective in reaching multiple target audiences. 

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

• Lead the development and implementation of and brand and campaign activities across the full mix of marketing channels, appropriate to the target audience

• Manage and develop two direct reports, and a team of 6

• Responsibility for the charity brand guidelines for visual identity, messaging, and tone, to ensure consistency across the charity and marketing materials

• Maintenance and optimisation of the brand ambassador programme across the charity, ensuring engagement, understanding and accurate adoption of brand material

• Supporting the integrated strategy and planning of the annual marketing calendar to maximise and prioritise opportunities across multiple channels and audiences

• Lead the major fundraising and event campaigns, working alongside stakeholders to ensure campaigns meet income targets

• Engagement and collaboration with network partners nationwide to support their marketing needs, with communications and toolkits

• In collaboration with the Head of Volunteering, advise and deliver activities that support the acquisition, engagement and retention of volunteers

• Creation of clear briefs that support the management of external creative agencies and/or inhouse designers, to ensure assets and materials are compelling and on brand

• Work hand in hand with Senior Digital Marketing Manager to create cohesive marketing plans that deliver results through applied learnings

• Measure and report on campaign performance using analytic tools and processes that provide actionable insights and recommendations for optimisation of marketing activity

• Manage campaign budgets, ensuring effective allocation of resources to maximise return on investment

Essential Criteria 

• Bachelor’s degree in marketing, communications, or a related field. Or significant experience in a similar role within the not-for-profit sector
• Proven experience of working in the charity sector on brand, fundraising and marketing campaigns, with a strong understanding of marketing tools and strategies
• Experience of leading a team within a brand and campaign role
• Excellent verbal and written communication skills for collaborating with team members and key stakeholders
• Experience in thinking strategically, to create  marketing plans and briefs that deliver to organisational goals
• Campaign management experience, including management of multiple stakeholders, planning, budgeting, and evaluation with the ability of managing conflicting demands and needs of key stakeholders
• Strong analytical abilities to interpret data and make informed decisions based on campaign performance metrics
• Creative and innovative flair, with proven examples of successful and engaging campaigns and solutions 

About the role 
This role will provide cross team support to both the School Partnerships and the Teaching and Learning functions of the charity. Within the School Partnerships team, they will play a key role in supporting effective engagement of school and MAT partners by ensuring the smooth running of both day-to-day operations and longer-term projects. This element of the role is central to developing and maintaining relationships with schools and MATs, while also managing essential administrative processes, communications, reporting and systems. Within the Teaching and Learning function, they will support the delivery of the training, curriculum design and quality assurance of tutors working across The Brilliant Club’s Access Programmes and Projects. The role leads on several administrative processes, including course design, tutor training and programme team liaison, engaging with stakeholders both internally and externally to ensure that tutors and curriculum documents are of the highest quality when they arrive in schools. It’s a varied and dynamic position that helps keep our teams connected, organised and working efficiently.
 

About you 
The role will best suit someone who: 

• Has excellent organisational skills, including the ability to balance complex and competing needs; 
• Is a collaborative and strong team player, including supporting those in other teams during peak periods; 
• Has a good working knowledge of Microsoft Office, is enthusiastic about working with data and records, and can produce high quality documents with excellent attention to detail; 
• Takes initiative to complete and improve administrative processes; 
• Adheres to information security policies included in the charity’s ISO 27001 manual and completes information security training; 
• Has a demonstrable passion for furthering The Brilliant Club’s mission. 

At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us. 

About the role 

We’re looking for a friendly and professional Fundraising Assistant. As the first point of contact for supporters, you will play an essential role in delivering exceptional supporter care. 

You will: 

• Respond to supporter enquiries via phone, email and post. 

• Process donations and produce thank‑you letters and certificates. 

• Send fundraising packs, materials and merchandise. 

• Provide admin and operational support across fundraising, events and volunteering. 

• Support Facebook fundraisers and digital fundraising platforms. 

• Maintain accurate CRM records (training provided). 

• Help with events and represent BCRT when needed. 

• Support stock management, fulfilment and basic online shop tasks. 

About you 

• Friendly, confident communicator who enjoys helping people. 

• Experience in customer/supporter care. 

• Strong organisation and time‑management skills. 

• Enthusiastic, proactive and willing to learn. 

Why join us? 

You’ll join a small, passionate charity where your ideas matter and your work truly changes lives. This role offers variety, development opportunities, flexibility, a supportive culture and the chance to make a difference. 

What we offer 

• Flexible approach to working hours

• 30 days annual leave per year plus bank holidays 

• Private Health Insurance (following successful probation) 

• 6% employer pension contributions

• Life Assurance of 4x annual salary

Start your fundraising career with a leading national anti-prejudice charity and help build the relationships that make our work possible.

Gain hands-on experience across trusts, donors, events and fundraising operations while developing valuable skills in a supportive, mission-driven team.

The Anne Frank Trust UK empowers young people to challenge all forms of prejudice through education and dialogue. We are looking for a motivated, organised and enthusiastic Fundraising Assistant to join our Development Team and play a key role in supporting the fundraising activity that enables our work to reach thousands of young people each year.

This is an ideal opportunity for someone looking to take their first step into fundraising or the charity sector. You do not need extensive fundraising experience. We are looking for someone with strong organisational skills, excellent attention to detail and a genuine commitment to our mission. In return, you will receive hands-on training, mentoring from experienced colleagues and opportunities to develop your skills and take on increasing responsibility.

As Fundraising Assistant, you will support all aspects of fundraising and donor engagement. From processing donations and managing supporter records to helping deliver events, steward donors and support trust and foundation fundraising, you will gain broad experience across multiple fundraising disciplines. As your confidence develops, you will have the opportunity to contribute to funding applications and manage smaller grant requests independently.

You will work closely with colleagues across the organisation, supporting donor visits, fundraising events and school engagement opportunities, while helping to ensure our supporters receive an outstanding experience at every stage of their journey with the Trust.

We are looking for someone who is curious, proactive and eager to learn. If you enjoy building relationships, are comfortable balancing multiple priorities and want to be part of an organisation committed to equality, diversity and youth empowerment, we would love to hear from you.

This role offers a unique opportunity to develop a strong foundation in fundraising while making a meaningful contribution to an organisation that helps empower young people create across the UK to recognise and challenge all forms of prejudice.

SALARY: £28,860 (Includes London Weighting)

CONTRACT: Permanent

HOURS: Full time (37.5 hours per week)

Usually Mon-Fri 9am to 5.30pm.

4 days out of 5 (Monday to Thursday) in the office in London.

Occasional work required outside usual time for events with Time Off In Lieu provided.

Office Based – with a day to work from home and occasional UK-wide travel and overnight stays.

BENEFITS: The postholder will be entitled to the Trust’s standard benefits, pro-rated where applicable, and subject to scheme rules and eligibility. These include: 28 days’ annual leave plus statutory holidays in England and Wales and any additional discretionary closure days in December; contributory pension (10% total: 5% employee/ 5% employer) with option to increase to 17% (7% employee, 10% employer) post-probation; cycle to work scheme; Employee Assistance Programme

Tasks and Responsibilities

· Maintain and update the fundraising database, ensuring supporter records are accurate, complete and up to date.

· Process donations and prepare acknowledgement letters, emails and receipts in line with donor stewardship standards.

· Manage Gift Aid administration, including data checks, record maintenance and submission processes.

· Provide administrative support to Fundraising Officers, including diary management, meeting scheduling and preparation of briefing materials.

· Support the planning and delivery of fundraising events, donor visits and receptions.

· Coordinate donor and community representative visits to schools in collaboration with the Education Team.

· Assist with the preparation of fundraising reports, presentations and internal documentation.

· Support general department administration to ensure the smooth running of the fundraising function.

· Conduct basic prospect research to identify potential funding opportunities.

· Prepare supporting documents, budgets and attachments for grant applications.

· Maintain accurate records of application deadlines, reporting requirements, funding decisions and income forecasts.

· Assist with drafting sections of funding applications and reports.

· Support the management of smaller grant applications and reports, with the opportunity to lead applications of up to approximately £5,000 as experience develops.

· Monitor grant reporting deadlines and ensure officers are supported to meet all requirements.

· Prepare thank-you letters, impact updates and other donor communications.

· Support the administration and delivery of the organisation’s Patrons Programme.

· Assist with donor stewardship activities and ensure timely follow-up actions are completed.

· Support the tracking and management of donor journeys in collaboration with the Communications team.

· Maintain accurate records of donor interactions and stewardship activity on the fundraising database.

· Help ensure donors receive a positive and consistent experience across all engagement touchpoints.

Person Specification:

ESSENTIAL CRITERIA

· An interest in fundraising, philanthropy or the wider charity sector.

· Excellent organisational skills and strong attention to detail.

· Strong written and verbal communication skills.

· Good administrative skills and confidence working with databases, spreadsheets and digital systems.

· Ability to manage multiple priorities and deadlines effectively.

· A proactive, reliable and positive approach to work.

· Willingness to learn, accept feedback and develop professionally.

· Ability to work collaboratively as part of a team.

DESIRABLE CRITERIA

· An understanding of and interest in fundraising, donor stewardship or supporter engagement.

· Experience using a CRM, fundraising database or supporter management system.

· Experience supporting events or coordinating projects.

SKILLS AND ABILITIES

· Excellent organisational skills, to manage a varied workload.

· Excellent interpersonal skills with the ability to develop relationships with relevant stakeholders.

· Ability to use initiative, problem solve and be a team player.

· Strong literacy, numeracy and IT skills.

· Excellent presentation skills.

VALUES AND PERSONAL QUALITIES

· Enthusiasm for Anne Frank, the Trust’s work including our commitment to youth empowerment.

· A deeply held belief in equality and diversity with a willingness to learn.

·A commitment to helping young people recognise and challenge all forms of prejudice.

· Willingness to travel regionally and across the UK and work evenings and weekends when required.

QUALIFICATIONS

· Educated to at least degree level or equivalent, ideally with a relevant professional qualification.

OTHER REQUIREMENTS

· Enhanced DBS check on appointment

The application process is submitting your CV and a supporting statement outlining why you want to work for the Anne Frank Trust UK (no more than 1,000 words).

Please upload your CV and Cover Letter via the Charity Job portal.

The closing date is 28th August but we reserve the right to close the posting early if enough suitable candidates are found.

First stage interviews will take place in person in our London office on Monday 14th or Wednesday 16th September with a second stage in person interview to follow.

Frazzled is a mental health and wellbeing charity founded by Ruby Wax OBE. We provide free, facilitated peer support meetings for people feeling overwhelmed by the stresses of modern life.

Our online and face-to-face meetings offer a safe, confidential and non-judgemental space where people can share openly, listen to others and feel heard. Everything we do is underpinned by high-quality volunteer facilitation, thoughtful training and a supportive community.

As we continue to grow, we're looking for an organised, compassionate and proactive Programme Coordinator to help deliver and develop our programme of peer support meetings, while ensuring our volunteers feel confident, supported and connected.

Purpose of the role

The Programme Coordinator is responsible for the day-to-day coordination of Frazzled's online and face-to-face peer support programme.

Working closely with the Head of Programmes, you'll oversee Frazzled’s meeting schedules, recruit and support volunteer facilitators, coordinate training and onboarding, carry out regular observations and contribute to the continuous improvement of our programme. You'll play a key role in ensuring our services are delivered safely, consistently and in line with the Frazzled model.

This is a varied hands-on role that combines excellent organisation with relationship building, volunteer development and continuous improvement. You'll be equally comfortable organising complex schedules, supporting volunteers through challenging situations and contributing ideas that help our programmes continue to grow while staying true to what makes Frazzled unique.

Frazzled runs meetings from early morning until late evening, seven days a week. As a core part of this role involves observing and supporting facilitators as issues arise, some evening and weekend work will therefore be required as well as regular travel to our face-to-face sites across England.

We ask that you do not use AI to assist you in writing your application, as this role involves lots of written and verbal communication with stakeholders and we want to hear your authentic voice, rather than the same response multiple times. 

Key Responsibilities

Programme Coordination

• Coordinate the delivery of Frazzled's programme of online and face-to-face peer support meetings.

• Manage facilitator schedules, ensuring meetings are appropriately staffed and volunteers are well supported.

• Respond to day-to-day operational issues and work with colleagues to resolve them effectively.

• Coordinate new or one-off themed meetings and support the ongoing development of existing programmes.

• Maintain accurate programme records, schedules and systems.

Volunteer Recruitment and Support

• Coordinate the recruitment and selection of volunteer facilitators.

• Manage volunteer onboarding, including DBS checks, induction, training administration and access to systems.

• Build positive relationships with volunteers, providing regular communication, encouragement and practical support.

• Coordinate volunteer meetings, communications and other opportunities for connection and development.

Training, Coaching and Quality Assurance

• Design, coordinate and deliver engaging facilitator training, refresher sessions and development workshops that bring the Frazzled model to life through discussion, reflection and practical learning.

• Carry out regular facilitator observations, both online and in person, providing thoughtful and constructive feedback.

• Support volunteers to develop their confidence, skills and understanding of the Frazzled model.

• Identify and respond appropriately to safeguarding, wellbeing or performance concerns, escalating where necessary.

• Help maintain the quality, consistency and integrity of all Frazzled meetings.

Programme Development

• Contribute to the ongoing development of Frazzled's programme, systems and volunteer experience.

• Review feedback, observations and programme data to identify opportunities for improvement.

• Help develop resources, guidance and processes that support volunteers and improve programme delivery.

• Help promote Frazzled sessions, both face to face and online.

• Contribute ideas for new initiatives, projects and ways of working as Frazzled continues to grow.

Team Contribution

• Work collaboratively with colleagues across the organisation to deliver high-quality programmes.

• Manage the volunteer and public inbox

• Support organisational projects and events where appropriate.

• Contribute positively to a small, flexible team, taking ownership of work and supporting others when needed.

Person Specification

Essential

We're looking for someone who has:

• Experience coordinating programmes, projects or services.

• Experience recruiting, supporting or managing volunteers, staff or facilitators.

• Experience delivering or coordinating training, workshops or learning activities.

• Exceptional organisational skills, with the ability to manage multiple priorities and competing deadlines.

• Strong interpersonal skills and the ability to build trusting relationships with a wide range of people.

• Confidence giving kind, constructive feedback and having sensitive conversations when needed.

• Good judgement, emotional intelligence and the ability to handle confidential information appropriately.

• Experience improving systems, processes or ways of working.

• Confidence using digital systems including Zoom, Google Workspace and online scheduling tools.

• A commitment to Frazzled's values and an understanding of the importance of peer support, inclusion and psychological safety.

Desirable

• Experience working within the charity, mental health or wellbeing sector.

• Experience coordinating or supporting volunteers.

• Experience facilitating groups or delivering training.

• Knowledge of safeguarding in a community or volunteer setting.

• Experience using data and feedback to improve services.

• Understanding of coaching, learning and development or reflective practice.

The Head of Partnerships will play a key role in managing Inter Mediate's relationships with institutional donors, foundations, governments and philanthropic partners. The postholder will coordinate donor engagement across the organisation, oversee grant management and reporting, identify new funding opportunities and support the development of high-quality funding proposals. S/he also leads on our internal quality assurance, research and reporting processes, line managing the Research and Reporting Officer.

Working closely with the senior leadership, programme teams and finance colleagues, you will help ensure that Inter Mediate maintains strong partnerships with its existing funders while expanding its network of supporters. This is a collaborative, externally-facing role suited to someone with strong relationship management skills, excellent organisational ability and experience of securing and managing funding within the international development, peacebuilding or humanitarian sectors.

With at least 7 years' experience in partnerships, fundraising, business development or grant management in the international development, humanitarian or peacebuilding sectors, you will have demonstrable experience managing relationships with institutional donors, foundations and/or HNWIs, and a track record of successful funding proposals and overseeing donor reporting.

You have excellent written communication skills, strong project management skills, and superb interpersonal and relationship-building skills, with proven ability to work collaboratively across teams.

You will ideally have experience working in conflict-affected or politically sensitive contexts, be well-versed in monitoring, evaluation and learning approaches and have working knowledge of grant management systems or CRM platforms.

You are commited to the values of dialogue, conflict resolution and peacebuilding.

Join a well-established charity team in London and play a key role in growing and nurturing individual donor support. This is a fixed-term opportunity where you’ll immediately contribute to live campaigns, with the potential to move into a longer-term role. You’ll use your marketing skills to strengthen donor relationships and drive income through targeted individual giving activity.

About the Role:
You will support the planning, delivery, and optimisation of individual giving campaigns across direct mail, email, and digital channels over an initial 3-month contract, with possible temp-to-perm employment. Working closely with fundraising and data teams, you’ll help ensure campaigns are insight-led, donor-focused, and aligned to income targets. Your work will directly impact donor retention, acquisition, and overall supporter engagement.

Key Responsibilities:
* Plan and deliver individual giving campaigns across mail, email, and digital channels to agreed timelines and budgets.
* Create and adapt compelling copy and content for fundraising appeals, newsletters, and supporter journeys.
* Coordinate campaign production, including briefing designers, liaising with external suppliers, and managing approvals.
* Set up and schedule email and digital campaigns, ensuring accurate segmentation and personalisation.
* Monitor campaign performance using data and analytics tools, producing clear reports and recommendations.
* Support donor stewardship activity, including tailored communications to improve retention and lifetime value.
* Maintain accurate campaign records and supporter information in relevant databases and tracking tools.
* Collaborate with internal stakeholders to ensure consistent messaging and alignment with wider fundraising activity.

Key Requirements:
* Experience in individual giving or direct marketing within a charity or similar fundraising environment.
* Proven track record in planning and delivering multi-channel campaigns (mail, email, digital) to drive response and income.
* Strong copywriting and content creation skills, with the ability to adapt tone and messaging for different audiences.
* Confident using data to segment audiences, inform campaign decisions, and interpret results.
* Proficiency with email marketing platforms and basic digital marketing tools.
* Excellent organisational skills, with the ability to manage multiple campaigns and deadlines simultaneously.
* Strong attention to detail and accuracy in campaign setup, testing, and reporting.
* Ability to work collaboratively in a small team and communicate clearly with stakeholders and suppliers.

Desirable Skills:
* Experience in donor relationship management and supporter journeys within a fundraising context.
* Familiarity with CRM or fundraising databases for managing supporter data and campaign selections.
* Understanding of A/B testing and optimisation techniques for direct marketing campaigns.
* Knowledge of charity fundraising regulations and best practice in donor communications.
* Experience producing insight-driven campaign dashboards or visual reports.

Qualifications:
* Degree or equivalent experience in marketing, communications, fundraising, or a related discipline.
* Professional qualification in marketing (e.g. CIM or similar) is desirable but not essential.
* Evidence of ongoing professional development in digital or direct marketing is advantageous.

If you’re ready to make an immediate impact in individual giving and keen on a 3-month contract with potential to go temp-to-perm, we’d like to hear from you.

Overview of Role:

The Apprenticeship Programme Administrator plays a vital role in supporting the delivery of Church Army’s Youth Ministry Apprenticeship Programme. Working alongside the Apprenticeship Programme Lead, you will ensure the smooth day-to-day administration of the programme, helping apprentices, employers, tutors and training partners work together effectively.

This is a varied and rewarding role. You’ll coordinate programme activities, maintain accurate records, support communication across multiple organisations, organise events and residentials, and help monitor learner progress. Your work will ensure apprentices receive an excellent experience from recruitment through to completion.

The Apprenticeship Programme Administrator plays a vital role in supporting the delivery of Church Army’s Youth Ministry Apprenticeship Programme. Working alongside the Apprenticeship Programme Lead, you will ensure the smooth day-to-day administration of the programme, helping apprentices, employers, tutors and training partners work together effectively.

This is a varied and rewarding role. You’ll coordinate programme activities, maintain accurate records, support communication across multiple organisations, organise events and residentials, and help monitor learner progress. Your work will ensure apprentices receive an excellent experience from recruitment through to completion.

Please see the job pack for the full job description and person specification. 

Salary: £13,114 per annum (£26,228 pro rata)

Hours: 18.75 hours per week (0.5) with some weekends and flexibility as required.

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave:123.75 hours paid leave per annum, including bank holidays. (FTE 25 days plus bank holidays). Some days are compulsory leave over Christmas when the office is closed.

Contract:Part-time, Fixed Term

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Application Deadline:Monday 31st August 2026

Interview Date: Wednesday 9th September 2026

Are you passionate about supporting people and creating positive change?

Liver UK is the new name for the British Liver Trust and Children’s Liver Disease Foundation. We’re here to improve liver health for all and support everyone affected by liver disease or liver cancer.

We reach millions of people each year through our campaigns and services.

We are looking for an enthusiastic and compassionate Engagement Support Officer to help deliver our patient support, outreach and awareness programmes across the UK.

In this varied role, you'll support people affected by liver disease through online and face-to-face engagement activities, help deliver support groups and events, build relationships with patients and healthcare professionals, and contribute to national awareness campaigns.

We're looking for someone with experience of outreach, community engagement or support services, excellent communication skills, and the ability to manage multiple projects while working independently.

This is an exciting opportunity to join a growing national charity and play a direct role in improving liver health outcomes and supporting those affected by liver disease.

For full details of the role, responsibilities and person specification, please download the Job Description.

£26,455 for 31 hours (£29,868 FTE)
12 month contract
Home-based with some travel required 

To be suitable for the role you will be located in the North West, Yorkshire, the West Midlands or East Midlands.

#egagement support officer #outreach worker #engagement team #outreach team #outreach support #outreach community team #outreach officer

Liver UK is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

Please don’t delay in applying. We’re reviewing applications as they come in and may start interviews before the closing date.

This exciting new role sits within REUK’s Education Pathways work which has been in a pilot phase for the last few years and is rapidly growing now that the UK government has made a commitment to expanding safe and legal routes to higher education in the UK for refugee students.

Once a student is selected for participation and offered a university place, this postholder becomes their core anchor and primary REUK point of contact. This role oversees the entire student journey—from pre-departure preparation and arrival orientation to ongoing academic support, psychosocial wellbeing, community building on campus and monitoring of student outcomes.

The postholder will work alongside the newly created Education Pathways Universities Lead. While the Universities Lead focuses on institutional partnerships, you will focus on the student support side of the pathway: equipping university welcome groups to develop integration plans, pairing scholars with academic mentors (with support from REUK’s educational mentoring team), building a vibrant national student network, and providing hands-on casework escalation when complex issues arise.

This is a critical role within a small, high-capacity specialist unit within REUK. Because this is an emerging and new area of work you must be comfortable working with risk and ambiguity, refining and learning rapidly as parameters evolve. You will be a versatile practitioner - equally skilled at designing cohort orientation programmes and delivering student workshops as you are at managing administrative workflows, tracking student outcomes, and delivering compassionate, individual casework support.

Role outcomes

1. Refugee Education Pathway students transition smoothly into UK higher education through comprehensive pre-departure guidance, arrival orientation, and holistic onboarding. To this end, key responsibilities include: 

• Serving as REUK’s primary point of contact for scholars in the months immediately preceding travel, delivering pre-departure briefings and managing expectation-setting.

• Supporting the Education Pathways Lead to recruit, select and match eligible students.

• Coordinating arrival logistics and initial orientation in close collaboration with partner universities and campus welcome groups.

• Establishing clear, trauma-informed onboarding protocols to help students adapt quickly to the academic and cultural environment of UK universities.

• Designing and delivering (in collaboration with young refugees who participated in the pilot pathway) high-quality orientation resources, toolkits, and interactive induction sessions tailored to the unique practical and psychosocial needs of newly arrived refugee students.

• Working alongside the Universities Lead to conduct campus visits to ensure scholars are safely settled and Welcome Groups are offering appropriate integration support

2. Scholars thrive academically, socially, and emotionally through tailored REUK-added support structures, mentorship, and peer networks. To this end, key responsibilities include: 

• Supporting the Universities Lead in training campus welcome groups (staff, student unions, and peer volunteers) and maintaining ongoing liaison to ensure high-quality local support.

• Overseeing REUK’s added-value support framework, including:

  • Sourcing, matching, and managing academic mentors for students on the programme;

  • Facilitating a vibrant, national network for education pathway students, organising regular in-person and online meet-ups and peer connections, as well as referrals to REUK’s refugee student leadership programme;

  • Providing occasional direct, high-level casework support and conflict resolution when complex student welfare, academic, or integration issues are escalated from universities to REUK.

• Fostering an empowering community environment that prioritises student agency, mental health, and long-term wellbeing throughout their studies.

3. Student support operations, cross-team coordination, safeguarding and administrative processes are managed efficiently and self-sufficiently. To this end, key responsibilities include: 

• Managing all student-facing administrative processes, communication channels, and record-keeping systems independently without junior administrative support. 

• Working in close alignment with the Universities Lead to ensure institutional arrangements and campus support delivery are fully synchronized.

• Maintaining robust safeguarding and data protection protocols across all student casework, communications, and interactions. 

• Liaising with external specialist organizations (e.g., legal advisors, healthcare providers, mental health services) when complex casework exceeds standard university support.

4. Student progress and outcomes are robustly evaluated and clearly communicated, contributing to programme learning and REUK’s wider mission. To this end, key responsibilities include: 

• Reporting directly to the Education Pathways Lead and Chief Executive on cohort wellbeing, retention rates, academic progress, and key student outcomes.

• Designing and implementing (with the support of REUK’s Research Manager) student feedback mechanisms, regular check-ins, and longitudinal evaluation frameworks to track scholar progression.

• Supporting grant reporting and contributing qualitative impact stories and student reflections for funders, communications and organisational learning.

• Working alongside the Youth Advocacy Manager to provide Education Pathways students opportunities to engage with our Refugee Changemakers team

• Feeding student-led insights and operational learning into REUK’s broader research, policy, and systemic change work to improve refugee education nationwide.

Person specification

Although each role requires particular competencies, we seek staff members - irrespective of role - who are willing and able to demonstrate core competencies related to 1) character and values, 2) personal working style and 3) team working. Please see the applicant pack for more details. The competencies required for this specific role are:

• Student support and safeguarding: Proven track record of delivering direct support, pastoral care and complex casework for displaced young people or international/refugee students in higher education and supporting others to do the same.

• Training and resources: Experience designing and delivering transition, orientation, or onboarding programmes that support cross-cultural adaptation and academic readiness.

• Volunteering management: Strong experience in recruiting, training and supporting volunteers and volunteer groups (e.g., akin to academic mentors or campus welcome groups).

• Network and community building: Skills in facilitating student-led networks, organizing cohort events/meet-ups, and building inclusive peer-to-peer support spaces.

• Operational self-sufficiency and willingness to travel: High level of personal organization, ability to manage admin independently without junior support, and willingness to travel regularly across the UK.

• Knowledge of education pathway models: Familiarity with international refugee education pathway models (such as Canada’s WUSC; Australia’s RSSP/SkillPath and or others operating in Japan, Italy, Ireland etc).

• Knowledge and understanding of refugee tertiary education and the needs of resettled refugees more broadly: Strong understanding of the systemic barriers faced by refugee students in higher education both in the UK and internationally in first countries of asylum, as well as the support needed on resettlement to a third country.

• Student participation: Deep understanding of the principles of youth or student leadership and co-production, with the ability to embed these meaningfully across the education pathway 

• Interpersonal skills: An ability to build and maintain positive, warm and confidence inspiring working relationships with internal colleagues and external partners and stakeholders, including in complex situations.

• Communications: Outstanding verbal and written communication skills, including ability to appropriately communicate nuance and complexity; confidence communicating with and presenting to a variety of audiences.