Community partnership manager jobs

Lead a unique mental health retreat service helping prevent crisis admissions and supporting recovery across Gloucestershire. Join a values-driven organisation making a lasting difference through compassionate, person-centred care.

Swindon & Gloucestershire Mind is seeking an experienced and motivated Service Manager to lead Alexandra Wellbeing House — a unique short-term mental health retreat delivered in partnership with Gloucestershire Health & Care NHS Foundation Trust. Supporting adults experiencing acute emotional distress, the service provides an alternative to inpatient admission through early intervention, recovery-focused support, and collaborative care planning.

This is an opportunity to lead a skilled multidisciplinary team while shaping the future development of an innovative community mental health service. You will work closely with NHS partners, Crisis Teams, Community Mental Health Teams, and third-sector organisations to strengthen referral pathways and improve outcomes for people experiencing mental ill health.

We are looking for someone with strong leadership experience, a passion for person-centred mental health support, and the ability to build trusted partnerships across services. You will oversee service quality, staff development, safeguarding, performance reporting, and continuous improvement while ensuring the service remains welcoming, safe, and empowering for everyone accessing support.

In return, we offer a supportive and forward-thinking working environment, ongoing professional development, supervision, flexible working opportunities, generous annual leave, and the chance to help shape meaningful mental health services within the local community.

Join us and help create services where people are recognised, valued, and supported.

We are seeking an experienced and motivated Head of Adult Learning, Skills and Employment to join our Senior Management Team and lead one of our core service areas.

This is an exciting opportunity to oversee a wide-ranging, community-based service that supports local residents to develop skills, confidence and pathways into employment. Bringing together our Community Education & Training provision and Employment & Careers services, the role is responsible for ensuring a cohesive offer that supports hundreds of individuals each year from community learning through to work.

A core element of our provision is the delivery of high-quality adult learning, including functional skills (English, maths and ICT), ESOL, community wellbeing, family learning, pathways to employment and selected vocational courses. Our services are shaped by both community need and funding priorities and continue to evolve in response to local demand and emerging opportunities.

Employment support also forms an integral part of our wider offer, both through embedded progression support within Adult Education provision and through separately funded programmes for priority groups, including younger jobseekers (18–24) and older residents (50+). This requires a flexible and responsive approach to programme development, partnership working and service delivery.

Our current provision is primarily funded through Lambeth Adult Learning and the Greater London Authority, with a combined annual budget of approximately £750,000 per year. A significant focus of the role will be overseeing the successful delivery of these contracts and services, ensuring high-quality provision, strong performance and meaningful progression outcomes for residents.

We are looking for someone who brings:

• Experience in managing complex community-based programmes, including adult learning and/or employment support
• A proven track record of leading teams and delivering against funded contracts
• Strong organisational and project management skills
• Excellent communication and partnership-building skills
• A strategic but practical approach, with the ability to balance delivery with long-term service development
• A commitment to improving outcomes for local residents

Why join High Trees?

At High Trees, our staff are at the heart of everything we do. We are a supportive and collaborative organisation where people are encouraged to grow, develop and contribute to the wider direction of our work. Our benefits include a generous annual leave allowance, pension contributions, and access to employee support.

This role offers the opportunity to shape a key service area at an exciting point of development, working alongside a committed team to deliver meaningful outcomes for local residents. You will play a central role in strengthening pathways into employment and ensuring our services continue to respond to the needs of the community.

Due to the nature of our services and the importance of community-based delivery, this role is primarily office based and will suit someone who is passionate about working within community settings and building strong relationships with residents, partners and colleagues. While we are committed to supporting flexibility where possible, the majority of the role will be delivered in person across our services and community venues.

Charity Manager

Required for September 2026

3 days per week, term time only plus 2 weeks

Actual salary £15,400

FTE £30,000 per annum

We are seeking to appoint a Charity Manager to provide strategic and operational leadership to ensure the long-term sustainability, profile, and impact of the Foundation.

About the role

Your role will involve developing and delivering the Foundation’s fundraising strategy, generating income, leading communications and engagement, overseeing day-to-day operations and administration and supporting strong charity governance in line with best practice.

Who we are looking for

We are looking for an organised and proactive individual with operational experience, strong communication skills, and a genuine commitment to making a difference within our community.

This is an excellent opportunity to support the local community the trust serves, and to work as part of a great team.  If you think you have the qualities we are looking for, we would very much like to hear from you.

Closing date: Monday 22 June 2026 at 12 noon

Interview date: Friday 26 June 2026

To apply please download an application form from our website. Completed application forms should be returned to Human Resources, Macmillan Academy, Stockton Road, Middlesbrough, TS5 4AG 

This Foundation is committed to providing equality of opportunity for all and ensuring that all stages of the recruitment and selection process are free from unlawful discrimination and bias.  Recruitment and selection procedures may be monitored to ensure that applicants are not being discriminated against on the grounds of any protected characteristic; sex, race, disability, age, religion or belief, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy or maternity.

We are committed to safeguarding and promoting the welfare of our students and young people.  We have a robust Child Protection Policy and all staff will receive training relevant to their role at induction and throughout employment with the Trust.  We expect all staff and volunteers to share this commitment.  This post is subject to a satisfactory enhanced Disclosure and Barring Service criminal records check for work with children.

An online search will be undertaken on all shortlisted candidates, on information available in the public domain.

An exciting opportunity has come up to oversee the operational management and delivery of our burgeoning volunteer-led music and mental health charity. We are looking for a new Community & Operations Lead who has a track record of working holistically and empathetically in line with best practice to effectively manage and grow our services at an operational level; support the ongoing safe recruitment and retention of volunteers through our volunteer pathway; build and support community engagement; manage our two studio sites; and design, develop and manage exciting projects informed by our community members’ vision in collaboration with the Strategy & Fundraising Lead.

Our new Community & Operations Lead will be a calm and reassuring presence with a track record of facilitating positive working relationships, co-productive and person-centred approaches, and intersectional working in order to support our work addressing local health inequalities and reducing the health, social and financial barriers to creativity and support that local people face.

Seed Studios is a music and mental health charity based at Old Trafford Wellbeing Centre and Broomwood Community Wellbeing Centre working with adults aged 18+. From our centres, we support positive mental health and culture in Trafford through...

• our weekly volunteer-led Community Music Wellbeing Workshops, in which adults learn new instruments and disciplines in sessions proven to improve confidence, skills, connections and mental & emotional wellbeing
• our 1-to-1 music tuition and peer support which compliments support that individuals receive from our Trafford, Manchester and Salford health partners
• our inspiring and community-building events such as Open Mics and our annual Celebrate Seed Studios event
• our innovative partnership programmes, like our monthly workshop series with older adults charity String of Hearts, and our fortnightly In Harmony workshops in partnership with Dementia Disco and Trafford Choices.

In 2025, We enabled over 800 hours of free volunteer-led sessions with an annual footfall of over 2500 as well as 24 hours of free, 1-to-1 music tuition support for referrals from our health partners every month.

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our jobs page). 

What you’ll do
 

As International Partnerships Lead for the Middle East, Africa and Europe, your role is to provide world class customer service and support to over 250 international schools from around the world. You will build and maintain excellent working relationships with your partner schools, supporting them to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful. 

You will cover the Middle East and Africa, with possible opportunities for international travel for school visits or conferences once a year.

Your key responsibilities will include:
 

• Being the first point of contact for our international partner schools in the region. 

• Working with your partner Area Manager to improve Unifrog engagement across the region and making sure schools are making the most of the platform.

• Monitoring, auditing and analysing usage across partner schools, identifying schools that need additional support to use the platform effectively.

• Provide resources and strategies to partner schools to maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Delivering targeted training sessions for partner schools via workshops and webinars. This could be a video meeting with a counselor, a webinar with lots of teachers attending from around the world; or an in-person visit to one of our partner schools subject to travel restrictions.

• Onboarding new schools that join us. You will make sure that they are properly set up on our platform and have a strong plan in place so that they and their students can get the most out of Unifrog.

• Responding to queries and troubleshooting issues and providing on-the-spot support via phone, email and video calls.

• Proactively working to foster a sense of community amongst our Unifrog partners.

What we’re looking for
 

• Strong communication skills – ability to articulate ideas clearly and concisely over email, phone and on video calls.

• Track record of excellent relationship management and customer service.

• Active listening and objection handling skills.

• Problem-solving skills and the ability to find solutions to queries independently.

• Confident working independently but happy to ask for support when it’s needed.

• Extremely well organised, with a keen attention to detail.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in. 

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love building relationships, and you’re an energetic person who is willing to learn, then we’d love to hear from you.

Working together

You’ll work alongside the Area Manager for your region as well as colleagues in our International Partnerships team and the wider International schools team. You’ll be line managed by our International Partnerships Manager (London-based).

Benefits

On our jobs page you’ll find a full list of the benefits we offer our team, including:

• Mission focussed
  
  Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Growing company
  
  Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Growing individually
  
  Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Have impact
  
  Influence the company’s direction: we love to promote great ideas, wherever they come from.
   

Key details

• UK salary: £38,332 per annum plus team commission (OTE: £43,000). 

• HK salary: HKD 32,007 per month,  plus HK living allowance (HKD 5,670 per month) and commission (OTE: HKD 41,575 per month). 

• Grade B.

• Full-time.

• 28 days paid holiday per year (plus bank holidays).

• If UK based, normal working hours are 8am - 4pm, Monday to Thursday, and 8am - 3.30pm on Friday. (Sometimes you may be required to start earlier or finish later). 

• If Hong Kong based, normal working hours are 10am to 6pm Monday to Thursday, and 10am to 5.30pm on Friday. (Sometimes you may be required to start earlier or finish later).

• Work remotely in the UK or flexibly from our London office, or remotely in Hong Kong or flexibly from our Hong Kong office.

• Start date: as soon as possible, though we will be flexible for the right candidate.

• If you require reasonable adjustments, or want to discuss any details about the role before applying please contact our recruitment lead (contact details on our jobs page)

• We can only consider candidates who have the right to work in the UK or Hong Kong.

Application process

• Deadline: 10:00 (BST) on Monday 22nd June 2026.

• Stage 1: Application form (~1 hour)

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

i.  With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

• Stage 2: Phone task (15 minutes)

• Stage 3: Video call interview (1 hour)

• Short demonstration of a Unifrog tool (resources will be provided) (10 minutes)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 minutes).

• Phone interviews will be held throughout the application window. Video call interviews will be held w/c 29th June 2026.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

• Please note, we compare all answers to an AI-generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. You can find more details and our full policy on AI on our Unifrog jobs page.

Inclusion and diversity at Unifrog

• How we communicate

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• Embedded EDI

As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• Recruitment processes

To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Essential

• Experience monitoring performance, KPIs, or service outcomes.
• Ability to manage multiple projects effectively.
• Strong communication and interpersonal skills.
• Good IT skills including Microsoft Office and data management systems.
• Commitment to the mission and values of Luton Foodbank.
• Educated to degree level or equivalent professional experience.
• Full UK driving licence and access to a vehicle.

Desirable

• Experience working within the charity sector.
• Knowledge of safeguarding and compliance requirements.
• Experience supporting funding reports or monitoring returns.
• CIPD qualification or relevant HR training.
• Experience in community or social welfare services.
• PRINCE2 Foundation qualification.

Benefits

• Flexible part-time working arrangements
• Pension contribution
• Training and development opportunities
• Opportunity to make a meaningful impact within the local community
• Supportive and values-driven working environment

Learn more about Luton Foodbank

• Find us on Bluesky, Facebook, Instagran, LinkedIn, Mastodon, Threads, TikTok, X, and YouTube.

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham.  We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank), welfare benefits advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.

This an exciting time for the programme with a Special Educational Needs and Disabilities (SEND) school being build next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.

The programme currently consists of:

· Inclusive Art Group

· Supported Volunteering

· Weekly Community Meal

We are seeking a competent manager for a one year fixed contract to cover maternity leave.

You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.

Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.

If you share our values and want to make an impact within Newham, then we look forward to hearing from you!

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.

Key Responsibilities Include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Lead advice services that change lives

Citizens Advice Barking & Dagenham is seeking an experienced and ambitious Service Manager to provide leadership for our advice services at a critical time for local communities.

Demand for welfare benefits, debt and housing advice continues to grow. We are looking for someone who can lead high-quality services, support and develop staff, build partnerships, and help shape the future of advice provision in the borough.

The Service Manager will oversee the performance and development of our advice services, manage Service Leads and Team Leaders, ensure delivery against funding requirements, and work closely with senior leadership to develop new opportunities and partnerships.

We are looking for someone who has:

• Significant experience within Citizens Advice or a comparable advice organisation
• Experience managing complex advice services, projects or programmes
• Strong leadership and people management skills
• Experience monitoring performance and delivering funded contracts
• The ability to develop services, build partnerships and identify new opportunities
• A commitment to equity, inclusion and access to justice

This is an excellent opportunity for an experienced operational manager seeking a senior leadership role within a respected local charity.

What we offer

• Salary of £42,771 per annum
• 33 days annual leave including public holidays
• 3% employer pension contribution
• Flexible and hybrid working arrangements
• Ongoing professional development
• The opportunity to influence the future of advice services in Barking & Dagenham

Citizens Advice Barking & Dagenham is an equal opportunities employer and welcomes applications from all sections of the community.

Closing Date: 9.00am, 15 June 2026
Interviews: Week commencing 22 June 2026

Location: Islington & South London Centre offices

Interviews: Assessment Centre 29th June 2026 in our South London Centre

We are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads. Working collaboratively to develop and implement our delivery plan and ensure we meet targets.

As part of the Management Team, you will be responsible for overseeing the delivery of Explore and Get Started, two of our Foundations for Work programmes. Through these programmes, we focus on supporting young people, often with complex needs, develop confidence and essential skills for the workplace.

Whilst the South London Centre will be the contracted place of work, there will also be the requirement to work from our Islington Delivery Space where the team operate from and deliver programmes to Young People. This individual will have a unique opportunity to help manage and support the development of our new delivery space in Islington, building links and connections in the local community.

As a Delivery Manager, you will lead your team to delivery effectively, ensuring that every young person engaged progresses with an appropriate pathway of learning, development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

As one of our Delivery Managers, you need to have:

• Excellent interpersonal skills

• Strong planning and organisational skills

• Effective data analysis skills

• A track record of operational management

The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Rural Housing Enabler

Hours: up to 34 hours per week available for the role.

Working days and hours to be agreed with the successful candidate

Location: Office base Brightspace, Ipswich or Kirkley Centre, Lowestoft with blended/hybrid working

Term: Fixed Term to 31 March 2027 (potential to extend subject to funding)

Salary: £31,295 Fulltime (pro rata £28,374.13)

Start date: As soon as possible

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centred, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role

We are seeking a Rural Housing Enabler to join our friendly team and help tackle the rural housing challenges in Suffolk.

In this role, you will:

• Play a crucial part in increasing the supply of affordable housing in Suffolk
• Engage with communities and provide a range of support including:
  • Raising awareness of the need for affordable housing
  • Facilitating initial discussions to assess need
  • Gather evidence of need around rural housing
  • Liaise and engage with stakeholders
  • Assist parishes throughout the journey of developing their own local housing schemes

In this role, clear communication is essential. You’ll be presenting to a range of audiences, and working in partnership with communities / community leaders, parish councils, district and county authorities, landowners, developers, housing organisations, and other partners to bring forward affordable rural housing projects in Suffolk. Good IT skills, and the ability to build strong relationships are crucial.

Although this role is predominately desk space there will be some travel around the county and within rural areas of Suffolk. Access to a car is advantageous.

The ideal candidate will have the following experience/skills:

• Excellent working knowledge of the issues affecting housing in Suffolk, and other issues affecting rural communities
• Experience/ understanding of working in supporting rural communities thorough consultation for affordable and/or community led housing
• A good understanding of the principles of quality community consultation
• Working with local authorities, parish councils, housing associations and similar organisations
• Excellent written and verbal communication skills

If you are interested in a role which is community led and focused on rural issues within Suffolk we would like to hear from you. 

For more information please visit our website for more information on who to contact. 

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. 

What we offer

You will work within a reputable charity which offers its employees benefits which include:

• Blended working where role allows
• Flexible working options to support work/life balance
• 33 days (FTE) increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays
• Up to 4% matched pension contribution
• 2 days pro rata volunteering days to support volunteering in Suffolk
• Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities
• Company Sick Pay Scheme
• Continued Professional Development for job related development
• Family Friendly policies and practices
• Tailored induction

For more information and an application pack please visit our website.

Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.

Additional Information

· This position is home-based but with extensive travel within the region and can involve travel across England and Wales.

· A full driving license and access to a car is essential for the role.

· The role requires time flexibility including evening and occasional weekend work.

· DBS checks and references will be obtained.

The Role

This is a key role in acting as a delivery partner on our projects, working on streams of community support across the London and Home Counties (including Thames Valley area), and within the staff team. 

Responsibilities

• Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through NFF Flood Support and Flood Action Group process. Support and manage data collection that meets the aims of each project.
• Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes.  Being ambitious on their behalf and advocating for change.
• Business Engagement: Proactive engagement with businesses to support flood risk reduction to affected communities.
• Report Writing: Ensure reports are on time and are to depth and quality required.
• Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development. 
• Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
• Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
• Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings.  Support fundraising activities through providing data and information. 
• Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team. 
• Support Management Team proactive role to support to deliver NFF objectives.

Day-to-Day Activities

· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.

• Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
• Support Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
• Providing information and case studies for communications and advocacy work

· You will be acting as the main contact for projects and agreed activities.

Work Experience

 · Recent experience undertaking a similar role

· Working knowledge of relevant regulations, legislation and current practice

· Proven experience working to deadlines and prioritising workloads

· Comprehensive experience of managing projects with strong project management skills

· Proven experience analysing and diagnosing problems and implementing effective solutions

· Evidence of achievement in directly managing staff

Skills Required

 · Excellent communication skills including clear written and spoken English

· Comprehensive experience of managing multiple work streams with strong organisational skills

· Excellent negotiation and presentation skills

· Ability to stay calm and constructive in challenging situations

· Excellent interpersonal listening, empathy and networking skills

· Intermediate Microsoft Suite (Word, Excel, PowerPoint) or similar

· Email and internet communications and experience using MS Teams

How This Role Contributes to Our Strategy

• Community Support: Empowering and supporting communities.
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams via projects and opportunities.
• Collaboration: Fostering a collaborative approach within the organisation.

About us

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding.  Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people. 

We work across four key areas:

• Providing information via our helpline and website
• Recovery Services in flooded areas
• Flood Action Groups
• Policy and Advocacy

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.

Closing Date – 21st June 2026 Midnight

We especially welcome applications from people with flood sector experience, or who are flooded people themselves.

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For more information please find the Job Description on our website.