Coordination jobs
Main purpose of post
• Meeting and greeting visitors including supporters and patients and acting as their first point of contact for any queries.
• Dealing with telephone, email and postal enquiries across the organisation.
• Booking in and logging patients onto the relevant records and databases to provide accurate data.
• Sending appointment reminder calls/texts/letters to clients as required.
• Co-ordinating the Transport service, including supporting and co-ordinating the volunteer drivers.
• Managing the consumables within patient spaces and ordering replacement stock as and when required.
• Open and close patient spaces and set up the centre spaces for workshops, support groups and other events.
• Inputting data into relevant systems accurately and in a timely manner.
• Dealing with enquiries from patients, donors, supporters, service providers and volunteers as required in a timely and effective manner.
• Provide general administrative support to the wider team as required.
• Taking donations in any of the Weston Park Cancer Charity locations.
• Arranging room bookings both internally and externally.
• Ensure that all activities and contacts are managed through Weston Park Cancer Charity systems and procedures and that data is kept up to date.
• Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.
• Drive the charity car when required for charity business.
What you do
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Administrative Assistant will play a vital part of our Services team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your Administrative or Charity career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
• You are compassionate and show empathy and understanding when dealing with sensitive situations.
• You will have experience working in public facing roles eg. reception or customer service.
• You have excellent communication skills (both written and oral) as you will be welcoming donors, volunteers, and patients on a daily basis.
• You have exceptional attention to detail for record keeping, data entry and reporting.
• Able to manage your own workload and priorities to agreed deadlines.
• Adaptable and able to respond in a timely manner to both client and staff needs or requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two year, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and work to secure their rights to health and dignity.
At the forefront of this effort is MAP’s UK Programmes Team – shaping public narratives, protecting and strengthening MAP’s reputation, and ensuring that the voices of our colleagues and the Palestinian communities we serve are heard worldwide.
About the role
MAP is looking for a professional institutional funding manager with vast experience in securing bilateral and multilateral grant and a track record of achieving income targets. As the Head of Institutional Funding, you will play a crucial role in leading the development and execution of MAP's institutional funding strategy. Your responsibilities will include establishing and nurturing relationships with key institutional donors such as UN agencies, FCDO, SIDA, and Irish Aid, as well as crafting compelling project proposals and ensuring compliance with all contractual and reporting requirements.
About you
You will have extensive experience in securing grants from institutional donors, particularly in emergency response, relief, and rehabilitation projects. You will demonstrate a track record of success in developing institutional donor funding strategies and managing funded projects, along with excellent communication and relationship-building skills. Most importantly, you should share MAP's deep commitment to making a positive impact in the lives of Palestinians.
In return, MAP offers a competitive salary and benefits package, providing the opportunity to lead impactful projects and initiatives within a collaborative and supportive work environment. Join us in our mission to support Palestinian communities in need.
How to Apply
Please submit your CV before the deadline of 12:00 noon GMT on 3rd February 2026.
Interviews will take place on Microsoft Teams on 17th February 2026.
If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact our Recruitment Team.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Access
Access - The Foundation for Social Investment works to ensure that charities and social enterprises can access the finance they need to sustain or grow their impact. Access is currently implementing a new CRM and Grant Management System (Salesforce-based, delivered by implementation partner Vera) to support its programmes, partner relationships, and reporting needs. This role will play a critical part in ensuring the system is delivered well and that Access is ready to operate it confidently at go-live.
Position Overview
Access is seeking a Salesforce Implementation & Delivery Manager on a fixed-term basis to support the delivery of its Salesforce-based CRM and Grant Management System.
Reporting to the Project Manager, this role will combine:
- strong project coordination and delivery management,
- hands-on Salesforce CRM expertise, and
- practical change management capability to help staff adapt to new systems and ways of working.
As Access does not have Salesforce expertise in-house, this role will act as a key internal point of reference, helping to review and sense-check design decisions, manage delivery risks, and ensure that the system being built is usable, well understood, and ready for go-live.
This is not a developer or Salesforce Administrator role, but it does require strong Salesforce CRM experience, alongside proven ability to support users through change, structure complex projects, and keep delivery on track. The role will continue through early post–go live to support transition into business-as-usual and handover to the incoming System Administrator.
This is a Fixed-Term Contract of 6 months minimum. Full-time hours are preferred but we are also open to 4 days per week. Ideally we would like one day per week in our office (Tuesday), which is situated in Old Street, London.
We want to see a social investment ecosystem that works for all charities and social enterprises.



The client requests no contact from agencies or media sales.
We are looking for a Home from Hospital Co-ordinator – working across Craven and parts of Ilkley and Silsden
Hours: 20 hours per week
Salary: £24,437- £26,802 (full time equivalent)
Are you passionate about supporting individuals after hospital stays? Join our experienced team at Carers’ Resource. We specialise in helping individuals transition from hospital to home, emphasising independence and wellbeing.
Key Responsibilities:
- Support individuals discharged from hospital, aiding in their transition to home life.
- Assess client needs and develop tailored support plans.
- Collaborate with hospital staff and community health & social care teams.
- Establish referral pathways to increase community awareness.
Requirements:
- Previous experience in assessing client needs and developing support plans.
- Ability to provide support in home settings.
- Strong interpersonal skills and ability to work independently.
- Previous experience of inputting information to a database.
Additional Information: no personal care involved.
Contact Vanessa Rayner if you wish to discuss the role.
Closing date for applications: Sunday 15th February 2026.
Initial virtual Interviews will take place on Thursday 19th February 2026
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Coordinator
This role is available in partnership with The Rank Foundation’s Time to Shine Leaders Programme.
Please read the programme details before making your application.
Salary: £24,479 for 35 hours week plus £312 p.a working from home allowance.
£26,936 for 35 hours per week, plus £213 p.a working from home allowance (London weighting)
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are working with 1,200 schools across the country this year alone. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your purpose
To support our CEO, Director of Strategic Development and other members of the Senior Leadership Team to engage partners in our strategic planning, including to influence the implementation of the new national curriculum and guidance on oracy and establish a new advisory board to inform our strategy. You will be responsible for supporting the delivery of our partnerships strategy using email communications, providing administration and leading on planning for a series of meetings, round table discussions and partnership events. This will include working closely with the events team organising the flagship Voice 21 events, the Speaking Summit in March 2026 and Great Oracy Exhibition in October 2026.
This is a newly created role in the team and the post holder will play a significant part in shaping it in order to deliver its core purpose. The role may evolve based on the needs of our growing organisation.
Your responsibilities
Partner relationships & communications
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Ensure that communications to partners are sent in a clear and timely manner, using either automation or other systems e.g. mail merge.
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Coordinate processes for partnership meetings and roundtables, e.g. the booking process for participants and arrangements relating to special adjustments etc.
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Use our Customer Relationship Management (CRM), SalesForce, to create records and collect and update partner data.
Meeting coordination & delivery
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Arrange all key activities for events you are responsible for. This could include Advisory Board meetings (online and in person), visits to schools or roundtable and briefing meetings. Manage invites and book venues, reminder/follow up communications, and ensure feedback is captured and collated.
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Find solutions to problems e.g. technical issues in an online course; booking an additional venue due to increased demand.
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Attend events, either in person or online, to provide support to members of the team leading them.
Partnership Strategy Planning
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Track key progress with our partnership strategy and analyse this to support decision-making.
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Take ownership of partnership engagement and experience, finding opportunities for improvement and implementing these.
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Work closely with the members of the Whole Leadership Team to establish a ‘Relationship Manager’ lead system to maximise the benefits of partnerships.
This job is for you if you are...
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Highly organised, you enjoy making a plan and seeing it through! You might have previous experience organising events or programmes.
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Quick at picking up new skills e.g. using a Customer Relationship Management system, and generous in sharing your skills with others.
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A collaborator with great communication skills (written and verbal).
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Proactive when faced with problems, which you view as an opportunity to learn
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Have strong IT skills and are competent using MS Office (essential)
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Have previously used a marketing automation platform (MAP) or worked with a contact database (desirable, not essential)
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Comfortable managing ambiguity - even when things are not certain or the way forward is not clear you make a start on figuring it out.
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You are passionate about Voice 21’s mission and helping us meet our ambitions.
Who you’ll work with:
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Our Senior Leadership team: made up of our CEO and 4 directors; your work will support objectives across the wider leadership team. You will work directly with the Director of Strategic Development.
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Our broader team across Voice 21: Collaboration and partnerships are a key part of Voice 21’s new five year strategy so your work will be across the Voice 21 team.
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Our partners, including Voice 21 Oracy Schools and Centres of Excellence we work with to support delivery of our 2030 Strategy.
Where you’ll work: Remote, with regular national travel to attend programmes and meetings, including regular overnight stays.
You will also be required to attend Time to Shine key events which are detailed in the Guide for Potential Programme Candidates
Contract: One year fixed term contract linked to specific grant funding and subject to successful probation review at 3 months.
Terms: We would welcome applications on a full-time basis. Candidates need to be available to start within 4 weeks of any offer.
Application details
The Rank Foundation is looking for Time to Shine (T2S) Leaders who can meet the aims of the T2S programme, please refer to the Time to Shine application pack as applicants who do not demonstrate this through their application will not be considered.
The 12-month programme is experiential and focuses on building leadership skills and encouraging personal and professional development. The T2S Leader is employed by the charity and spends the majority of their time gaining valuable work experience and developing professional competency within the workplace.
To apply:
Please follow the link to send your CV and a short cover letter with the subject line: "Partnerships Coordinator.” and answer the following questions:
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What do you know about the Rank Foundation?
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What excites you about taking part in the Rank Foundation’s Time to Shine programme?
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What made you want to apply for this role?
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What skills will you bring to the project?
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What will be your biggest challenge in this role?
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What do you hope to achieve during your T2S year?
Closing date: 1st February 2026
We reserve the right to close the advert early should we exceed the number of applicants we can review within our recruitment process deadlines prior to interview commencement dates.
Interviews date: First Interviews 5th and 6th February
Second interviews, 10th February 2026
Start date: Must be before 13th April 2026.
Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact Amy Gaunt, Director of Strategic Development
The client requests no contact from agencies or media sales.
Trusts and Foundations Coordinator
Manchester or Remote from the UK
Starting salary for this position is £34,572 per annum (plus contributory pension)
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
MAG stands at an extraordinary moment of global recognition having just been awarded the 2025 Conrad N. Hilton Humanitarian Prize. With growing visibility and access to new philanthropic networks and opportunities, you will have the opportunity to build on our success and support the organisation in seeking and securing large, multi-year gifts. As Trusts and Foundations Coordinator, you will provide exceptional relationship management and support of our active grants and donors and identify and secure new funding opportunities in an increasingly challenging landscape. You will do this by composing timely and high-quality cases of support and written proposals for key projects, developing impact reports and ensuring stellar stewardship and relationship management to maximise opportunities, uplift gifts, and secure income for MAG. This is a key fundraising position with line management responsibility where you can meaningfully enable our lifesaving work around the world.
About you:
You will have a passion for trust and foundation fundraising and bring proven experience in generating income, as well as experience of writing compelling proposals to a high standard, building long term relationships with donors and key stakeholders and reporting to funders on the impact of their support.
You will be flexible and agile in your working style and able to support all income streams and new lines of business. You should have exceptional communication skills, with the ability to translate complex information into compelling cases for support. Additionally, you will have a proven track record of writing successful bids and securing four and five figure gifts and multi-year support.
We’re looking for someone with:
- Strong experience of working in a trust and foundation fundraising role.
- Proven track record of writing successful bids and of securing four and five figure gifts and multi-year grants.
- Exceptional written communication skills, with the ability to translate complex information into compelling cases for support.
- Strong relationship management skills, with experience building and maintaining effective relationships with funders and senior stakeholders.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website
by the closing date of Sunday 8th February 2026.
This role is based in the UK, therefore, a pre-existing right to work in the UK is a requirement and MAG will not be able to sponsor visa applications. Please note that if you have not declared your right to work in the UK on your application, we will not be able to consider you for this role.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks please consult our website.
You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner please see the candidate information sheet for further guidance.
We do whatever it takes to get to a landmine before another child does.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Events Assistant you have an exciting opportunity to join our developing charity. Working closely with the Events Manager, volunteers and a small team of colleagues, we are looking for an enthusiastic and committed individual to provide efficient and strong administration and coordination for both existing and new supportive events for bereaved parents and adult siblings. This role also involves supporting the volunteers who facilitate online groups, in-person retreats, support days, and supportive walks.
For this varied and busy role, we are looking for a highly organised individual with excellent interpersonal, written and IT skills. You will be comfortable working across multiple projects, be able to prioritise effectively and manage your time well in this part-time position, as many projects are time sensitive. You will have some experience in event administration and coordination and be able to learn new processes quickly. Excellent attention to detail is essential in this role and you will also be able to build successful relationships with volunteers and staff. The role requires a high degree of flexibility, including a willingness to work some evenings and weekends. You will work closely with colleagues while also using your own initiative to work independently and complete time sensitive tasks.
Benefits include:
* Employer pension contributions at 3% of salary
* 5 weeks/25 days (FTE) annual leave (plus bank holidays)
* Personalised training and development budget
* Additional wellbeing/mental health days plus personal wellbeing budget
* Flexible working arrangements
Please note that this role is not involved in fundraising events.
We value diversity and inclusion and actively support an inclusive culture. We welcome and encourage applications from individuals from all backgrounds, especially those from underrepresented groups and bereaved individuals.
This role is open to applications from bereaved or non-bereaved individuals. However, in line with our policy for our volunteer team, we request that any bereaved parents or siblings considering applying for this paid Events Assistant role are at least 4 years bereaved to enable time to be given to your own loss and grief.
The Compassionate Friends (TCF) is the UK’s only national charity providing peer support to bereaved parents whose child, of any age (from 1 month old to an adult child), has died from any cause. We also offer support to bereaved adult siblings and grandparents.
Via over 300 trained and supported volunteers, bereaved parents, adult siblings and grandparents themselves, we support over 25,000 bereaved parents each year through peer support offered in person, over the telephone, by email, online, and in print.
The client requests no contact from agencies or media sales.
The Silver Line Helpline is recruiting for 2 Volunteer Co-ordinators to join their fantastic team providing a vital service to older people across the UK. The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.
As a Volunteer Co-ordinator, you will play a vital role in supporting and growing a valued team of volunteers who deliver a high quality, safe and compassionate service to older people. You’ll ensure volunteers receive a good onboarding experience, feel confident in their role and are supported every step of the way.
Working closely with colleagues across the Helpline, you’ll manage volunteer recruitment and onboarding, deliver training, respond to enquiries, and help volunteers use a range of IT systems. You’ll work flexibly in a fast paced, 24 hour service environment, including taking and making calls to older people when needed. Your work will help ensure volunteers are well trained, supported, and empowered to deliver a consistent, empathetic and safe service.
These exciting positions offer hybrid working between home and our Blackpool office. We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.
This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis.
In your Supporting Statement, please include examples of how you meet the Must Have criteria below.
Please note: before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application.
Must haves:
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P
Skills and knowledge
• Excellent interpersonal, listening, customer service, and communication skills, with the ability to adapt communication style (A, I, T)
• Excellent IT skills including Microsoft Office and using CRM systems (A,I,T)
• Knowledge of safeguarding with the ability to assess and manage risk independently (A,I)
• Understanding and knowledge of mental health issues (A,I)
• Training and presentation skills with the ability to train others remotely on using IT systems (A,I)
• Understanding of the issues facing older people, particularly the impact of loneliness and isolation on older people (A,I)
Personal attributes
• Ability to respond in a non-judgemental, empathetic, respectful and friendly manner in all situations (A,I)
• Ability to manage a busy workload and adapt to change in a fast-paced service whilst meeting service KPIs (A,I)
• Ability to adhere to policies and procedures (A,I)
• A commitment to promoting equality and diversity (A,I)
Great to haves
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P
Experience
• Experience in working in services to support older people (A,I)
• Experience in working in with volunteers (A,I)
• Experience working with colleagues remotely (A,I)
• Experience working within services that operate outside of normal working hours (A,I)
What we offer in return
• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250.
Additional Information
We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.
This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Senior Partnerships Coordinator
Location: Westminster, London. London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
Contract: Permanent. Full time 37.5 hours a week.
Salary: £29,900 – 34,500 (dependent on experience)
Reporting to: Partnerships & Marketing Manager
Make a big impact with a dynamic charity transforming young people’s lives in London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the built environment sector (over 200+ across London), we connect hundreds of young people each year to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
We are seeking a highly organised, persuasive, and confident communicator with excellent interpersonal skills and a proven track record of building productive relationships with funders. Comfortable working at pace, you will thrive in a busy environment and play a key role in our successful Partnerships team - managing five-figure corporate accounts, identifying and developing new corporate partnerships, and delivering high-quality marketing. All activity will be focused on achieving our ambitious corporate fundraising targets.
What will I be doing?
· Delivering high-quality relationship management and stewardship, including writing reports and organising “seeing is believing” events that give funders the opportunity to experience the impact of our work with young people first-hand.
· Preparing compelling applications for potential corporate partners, including presenting to senior stakeholders where required.
· Creating and deliver tailored marketing plans for key accounts, including inspiring social media posts and case studies, and bringing our work to life by capturing high-quality photos and videos of CYT in action.
· Supporting the Partnerships team to organise and deliver high-impact corporate and in-aid fundraising events that inspire existing and prospective corporate funders.
What knowledge and experience are we looking for?
· Proven experience working in a charity fundraising role
· Demonstrable experience managing and supporting relationships with funders
· Experience securing new funding, including writing applications and presenting to funders
NOTE: prior knowledge of the construction and built environment sector is not an essential requirement of this role.
What abilities/skills are we looking for?
· Highly organised with an ability to pay close attention to detail
· Ability to work at pace and meet deadlines
· Exceptional interpersonal and relationship building skills
· Excellent communication skills including the ability to tailor content to different audience
What will I gain?
At CYT, every member of the Partnerships team plays an active role in shaping the charity’s strategic development and is given significant opportunities for professional growth. You will have the chance to lead and deliver your own projects, shadow different areas of fundraising (including Trusts & Foundations and Major Donors), and engage directly with senior stakeholders, including the CEO and Board. You’ll be supported by a warm, collaborative team and enjoy ample opportunity to develop new skills, expand your experience, and progress your career.
Benefits include: a minimum of 25 days’ annual leave (plus an discretionary “Day for You”), a 7% employer pension contribution, hybrid working, and the opportunity to take a six-week sabbatical after three years’ service. You’ll also benefit from a supportive Training and Development policy, which actively encourages professional growth and the achievement of relevant qualifications, such as the CIOF Certificate in Fundraising.
How do I apply?
If you are passionate about transforming the life chances of young people, please send your fully completed application form with particular attention to your supporting statement (no more than 500 words) explaining why the role interests you and how you meet the person specification.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.
Closing date: 9am on Friday 30th January. However, we may interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this role directly from this charity jobs recruitment page when you click to apply for the role.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)
The client requests no contact from agencies or media sales.
Role
This is an entry level, part-time administrative role within the Volunteer Recruitment & Training team
The Listening Place (TLP) is an award-winning charity providing face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living. Since opening our first site in Pimlico in 2016, we have grown to four sites and our service is delivered by over 850 active volunteers.
This is an exciting opportunity to join a small, dedicated team and play a vital role in ensuring our volunteers are recruited, trained and prepared to deliver our outstanding service. You will provide high quality administrative support across the volunteer recruitment and training process, helping the team to operate efficiently and effectively.
We are committed to welcoming everyone from all backgrounds and communities and creating inclusive teams. If you have a disability, a learning difficulty (such as dyslexia) or a medical condition that may affect your performance during the selection process or in the role, we are very happy to make reasonable adjustments to support you.
Key Responsibilities
- Provide administrative support across the volunteer recruitment and training process
- Liaise with potential volunteers, interviewers and trainers
- Arrange and coordinate meetings, interviews and training events (this may involve travelling between sites)
- Manage room bookings and logistics for training and interviews
- Monitor shared mailboxes and calendars; respond promptly to email and telephone enquiries
- Request, track and record volunteer references
- Maintain accurate office systems, including data entry and upkeep of spreadsheets and databases
- Any other ad-hoc tasks as required
Attributes and Skills
Essential
- Excellent administrative and organisational skills, with strong attention to detail
- Ability to work at a fast pace whilst maintaining accuracy
- Clear, confident written and verbal communication skills
- A reliable, punctual and enthusiastic team player, who works collaboratively and builds positive working relationships
- Proactive and self-motivated, with the ability to plan, prioritise and manage competing demands
- Calm and professional under pressure
- High level of computer proficiency, particularly in MS Office (Word, Excel, PowerPoint)
- Ability to handle sensitive and confidential information with discretion and tact
- Strong commitment to, and understanding of, The Listening Place’s mission and values
Desirable
- Recent experience in an administrative role
- Experience working or volunteering within a charity or volunteer-led organisation
Hours
3 days a week (22.5 hours), worked during office hours, Monday to Friday.Occasional evening and weekend work to meet operational requirements.
Location
Predominantly office based at our Hammersmith or Liverpool Street offices with some remote working.
Reporting line
The Volunteer Recruitment and Training Coordinator will report to the Senior Volunteer Recruitment and Training Coordinator.
Salary
£18,094 pro-rated per annum (subject to a scheduled review and anticipated increase in April 2026) plus:
- 3% employer contribution towards pension
- 15 days annual leave per annum (plus pro-rated public holidays)
- Employee Assistance Programme
- Access to Medicash health insurance and critical illness cover
Application process
Please submit a CV and cover letter (maximum one A4 page) by Friday 30 January.
Candidates shortlisted for interview will be asked to complete a homework task in advance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting an Operations Coordinator to support its humanitarian operations in northern France. The association operates every day of the week, coordinating the distribution of non-food items (NFI) and providing services and activities, such as phone charging, games, and access to hairdressing, bicycle repair, and sewing equipment.
As an Operations Coordinator, you will oversee the daily distribution of aid and manage volunteer teams, ensuring that proper safety procedures for effective aid distribution are in place, communicated, and consistently applied. You will also contribute to warehouse operations and logistical planning.
You will be part of Care4Calais' core team in France and report directly to the Head of Field Operations in France. The role requires a proactive, hardworking individual with excellent organizational skills and the ability to make quick, compassionate decisions in a fast-paced environment. While this is a challenging position, you will receive a thorough induction and work alongside experienced team members.
Key Responsibilities
- Provide core operational support for Care4Calais’ operations in northern France.
- Support the logistics and purchasing department to manage new and second-hand clothing stock and assist with operational planning for field activities.
- Oversee and deliver Care4Calais’ NFI aid distributions and services to people on the move at the French/British border.
- Manage and support teams of up to 40 volunteers daily to provide services in Calais and Dunkirk, including leading daily briefings and safety training.
- Support the smooth running of a warehouse and donation storage facility.
- Work alongside a small staff team to develop processes, procedures, and documentation to improve the operational efficiency of Care4Calais’ humanitarian work.
- Attend external meetings and build and maintain relationships with partners and key stakeholders, ensuring Care4Calais' operations run smoothly.
Person Specification
Essential Criteria:
- Experience working or volunteering in a humanitarian context, with human rights organisations, or with refugees and asylum-seeking individuals.
- Experience managing projects that involve risk management, health and safety, safeguarding, and compliance.
- Strong verbal and written communication skills, including the ability to convey information clearly and concisely to a wide audience.
- Experience managing warehouse operations or complex logistical and purchasing projects.
- Excellent written and spoken proficiency in English.
- Strong digital literacy, including the ability to use Google Workspace effectively.
- Full, clean driving licence and experience or willingness to drive vans.
Desirable Criteria:
- Proficiency in one or more of the languages spoken within asylum-seeking communities, such as Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, or Amharic.
- Experience working with teams from diverse cultural backgrounds.
- Experience delivering mass distributions of NFI or other aid in a humanitarian context.
- Applicants with refugee or migrant backgrounds, or those with lived experience of the UK or EU asylum systems, are strongly encouraged to apply.
Diversity and inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
À propos de Care4Calais
Care4Calais est une association caritative bénévole qui fournit une aide et un soutien essentiels aux réfugiés en France et au Royaume-Uni.
Au Royaume-Uni, nous collectons et distribuons des vêtements, des chaussures, des téléphones portables et d'autres biens/produits essentiels, tout en offrant un soutien social et un accès à des services juridiques, médicaux et éducatifs.
Dans le nord de la France, nous intervenons toute l'année depuis Calais, en collaboration avec les communautés locales de Calais et de Dunkerque, pour fournir des vêtements chauds, du linge de lit et des services aux réfugiés vivants dans des conditions difficiles et dangereuses.
Toutes les opérations de Care4Calais sont mises en place par une petite équipe de personnel dévouée, qui supervise de grandes équipes de bénévoles pour fournir un soutien essentiel aux demandeurs d'asile et aux réfugiés, au Royaume-Uni et en France.
À propos du poste
Care4Calais recrute une coordinateur d'opérations pour soutenir ses opérations humanitaires dans le nord de la France. L'association intervient tous les jours de la semaine, coordonnant la distribution de biens non alimentaires (NFI) et proposant des services et activités, tels que la recharge de téléphones, des jeux, ainsi que l'accès à des salons de coiffure, des ateliers de réparation de vélos et du matériel de couture.
En tant que coordinateur des opérations, vous superviserez la distribution quotidienne et gérerez les équipes de bénévoles, en veillant à ce que les procédures de sécurité nécessaires à une distribution efficace soient en place, communiquées et appliquées systématiquement. Vous contribuerez également à la gestion de l’entrepôt et à la planification logistique.
Vous intégrerez l'équipe principale de Care4Calais en France et serez directement rattaché(e) au/à la Responsable des Opérations Terrain France. Ce poste requiert une personne proactive et déterminée, dotée d’excellentes compétences organisationnelles et capable de prendre rapidement des décisions, avec bienveillance dans un environnement en constante évolution. Bien qu'il s'agisse d'un poste exigeant, vous bénéficierez d’une formation approfondie et travaillerez aux côtés de membres expérimentés de l'équipe.
Principales responsabilités
- Fournir un soutien de base aux opérations de Care4Calais dans le nord de la France.
- Assister le service logistique et approvisionnement pour gérer les stocks de vêtements neufs et d'occasion et aider à la planification des activités sur le terrain.
- Superviser et fournir les distributions d'aide humanitaire et les services NFI de Care4Calais aux personnes déplacées à la frontière franco-britannique.
- Gérer et accompagner quotidiennement des équipes de 40 bénévoles maximum pour fournir des aides à Calais et à Dunkerque, notamment en réalisant des briefings quotidiens et des formations à la sécurité.
- Participer au bon fonctionnement d’un entrepôt et d’un centre de stockage de dons.
- Travailler aux côtés d'une petite équipe pour développer des processus, des procédures et de la documentation afin d'améliorer l'efficacité du travail humanitaire de Care4Calais.
- Participer à des réunions externes, établir et entretenir des relations avec les partenaires et les principales parties prenantes, afin d’assurer le bon déroulement des opérations de Care4Calais.
Expériences requises :
Critères essentiels :
- Expérience professionnelle ou bénévole dans le domaine humanitaire, auprès d’organisations de défense des droits de l’homme ou auprès de réfugiés et de demandeurs d’asile.
- Expérience dans la gestion de projets impliquant la gestion des risques, la santé et la sécurité, la protection et la conformité.
- Solides compétences en expression orale et écrite, y compris la capacité de transmettre des informations de manière claire et concise à un public large.
- Expérience de gestion d’entrepôt ou de projets logistiques et d’approvisionnement.
- Excellente maîtrise écrite et orale de l'anglais.
- Solides compétences numériques, y compris la capacité d’utiliser efficacement Google Workspace.
- Permis de conduire B (complet et valide) et expérience ou volonté de conduire des camionnettes.
Critères souhaitables :
- Maîtrise d’une ou plusieurs des langues parlées au sein des communautés de demandeurs d’asile, telles que l’arabe, le farsi, le pachto, le dari, le kurde, le sorani, le tigrinya ou l’amharique.
- Expérience de travail avec des équipes d’horizons culturels divers.
- Expérience dans la distribution massive de biens non alimentaires ou d’autres aides dans un contexte humanitaire.
- Les candidats réfugiés ou migrants, ou ceux ayant une expérience des systèmes d'asile du Royaume-Uni ou de l'UE, sont fortement encouragés à postuler.
Diversité et inclusion
Care4Calais s'engage à favoriser un environnement de travail inclusif et diversifié. Nous encourageons les candidatures de personnes de tous horizons, particulièrement celles ayant une connaissance concrète des systèmes d'asile et de migration.
En tant que membre du réseau Experts by Experience Employment Network (EBE), Care4Calais s'engage à créer des pratiques d'emploi inclusives qui reconnaissent et intègrent les expériences uniques des personnes ayant une expérience vécue. Nous veillons à ce que nos processus de recrutement soient justes, transparents et accessibles à tous les candidats, quelle que soit leur origine.
Nous encourageons fortement les personnes ayant une expérience vécue à postuler, en particulier celles qui répondent aux critères essentiels du poste.
Please answer the questions and submit a copy of your CV, and if possible a covering letter. We are prioritising candidates with the right to work in the EU/France.
*Please note that we do not expect anyone to share details of their lived experience unless they feel comfortable doing so. This question simply helps us ensure that candidates with lived experience who meet the essential criteria are guaranteed an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team!
This is a great opportunity for someone to join our service supporting Unpaid Carers across Lewisham. In this role, you will work closely with Primary Care Networks, GP practices, local authorities, social workers, voluntary sector, community centres, and faith groups to help identify and engage with Unpaid Adult Carers, Young Adult Carers and Young Carers.
In this role, you will support services to improve registration, communication, support and accessibility, promoting ‘Carer Friendly’ environments and practice that supports the wellbeing of Unpaid Carers.
You’ll need to be able to develop effective relationships with key staff, agree action plans, establish communication pathways and provide updates. By collating and sharing successes, you will support the development of good practice across primary healthcare, social care and community services in the borough.
This is a 9 month fixed-term role and applicants will need relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services.
You should be an excellent communicator and able to establish relationships at all levels. This is a full-time role.
Make the change now.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact. We follow Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Applicants must have the Right to Work in the UK.
We are committed to building a diverse and inclusive workforce and encourage applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know, so we can try and put steps in place to help you be at your best through this process.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
TPP are recruiting an Engagement and Event Coordinator on behalf of our client, an international charity focused on supporting people facing severe health issues.
Benefits:
- 25 days' holiday per annum plus public holidays, increasing after two years' service by one day per year (up to a maximum of four additional days per year)
- 5% Employer Pension Contribution
- Corporate Eye Care Scheme
- Life Assurance (4 times basic salary)
- Cycle to Work Scheme
- Season Ticket Loans
As an Engagement and Event Coordinator, you will help expand the database of volunteers and save more lives. This role is central to the client's mission and we're looking for someone who is excited to engage with diverse communities, support patients and their families, and manage impactful volunteer recruitment events across the UK.
Main responsibilities:
- Develop and manage volunteer recruitment events nationwide.
- Engage with patients and their families to create compelling appeals that raise awareness and increase volunteer registrations.
- Lead presentations and training sessions for volunteers, communities, and corporate groups to inspire participation in drives.
- Collaborate with marketing and PR teams to optimise event visibility and support patient-led campaigns.
- Work towards volunteer recruitment KPIs and targets while maintaining detailed records in our database.
- Experience in a client-facing or support role, with strong communication and organisational skills.
- Sensitivity and empathy when working with individuals facing difficult circumstances.
- A full UK driving licence and willingness to travel regularly across the UK.
- Excellent IT skills, with experience using databases and managing digital communications.
This vacancy is based in West London and closes 29th January.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Location: London
Location type:Hybrid
Reporting to: Director of People and Operations
Annual salary: £50,000 to £55,000 GBP per annum, depending on experience
Contract type: Permanent
Working hours: Full-time, 35 hours a week
Candidate level: Manager
Closing date: Monday 23rd February, 9:00 am CET
Background
Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.
We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict. We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change.
Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways, with a pace, drive, and urgency that this moment demands, and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.
Purpose of role
Lumos is entering an exciting period of strategic transformation to strengthen our operational foundations, refine our systems, and enhance our capacity to deliver on our mission to realise every child’s right to a family. The Senior Operations Manager plays a pivotal role in building the operational foundations and risk-aware culture needed for success both now and as the organisation prepares for the future.
As a delivery partner to the Director of People & Operations, the Senior Operations Manager leads the implementation of agreed operational priorities, strengthens country office and partner capability, and ensures that operational standards, policies, and practices are consistently embedded across existing and new geographies. The role provides independent oversight and assurance across operational risk, safety, security, and safeguarding, working closely with delivery teams while retaining the authority to challenge, escalate, and inform senior decision-making.
This is a senior, hands-on role for someone who thrives on systems thinking, coordination, and execution, and who is motivated by turning risk awareness, data, and lessons learned into practical organisational improvement that strengthens organisational resilience and impact.
Primary responsibilities
Operational leadership & delivery
- Act as a senior delivery partner to the Director of People & Operations, leading the implementation of agreed operational priorities.
- Coordinate cross-functional operational delivery across Operations, Safeguarding, and Security.
- Deputise for the Director of People & Operations in internal and external forums as appropriate, with delegated authority.
Global safety, security & incident management (focal point)
- Act as Lumos’ organisational focal point for safety, security, and travel risk, coordinating risk management frameworks, systems, and oversight across the organisation.
- Work closely with, and oversee the delivery of, Lumos’ global safety and security consultant(s), ensuring clear scope, quality outputs, and effective follow-through.
- Monitor safety and security incidents across the organisation, ensuring appropriate recording, escalation, follow-up, and learning.
- Coordinate incident response in line with agreed protocols, working closely with country teams and external security specialists.
- Lead lessons-learned processes following incidents and ensure recommendations are embedded into systems, guidance, and practice.
- Support the implementation and monitoring of safety and security standards across country offices and partners.
Safeguarding & PSEA (operational oversight)
- Provide operational oversight and coordination of safeguarding and PSEA frameworks, working closely with specialist safeguarding focal points, leads, and consultants while the recruitment and scoping of a Global Safeguarding Lead is planned across 2026.
- Monitor implementation of safeguarding and PSEA standards, policies, and training across country offices and partners.
- Support incident tracking, information management, and follow-up actions, ensuring confidentiality, proportionality, and appropriate escalation.
- Contribute to organisational learning and continuous improvement in safeguarding practice.
Risk management, contingency & assurance frameworks
- Lead the development, implementation, and refinement of operational risk management and risk assessment frameworks across Lumos.
- Ensure consistent approaches to risk identification, mitigation, escalation, and assurance across countries, partners, and programmes.
- Maintain and monitor operational risk registers, ensuring risks are actively reviewed and managed.
- Coordinate comprehensive contingency planning, crisis protocols, and organisational preparedness.
- Support due diligence and risk assessment processes for partners, vendors, programmes, and new geographies.
Programme, MEAL & risk integration
- Work closely with Programme and MEAL teams to embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring.
- Support the development of proportionate, decision-useful KPIs related to operational risk, duty of care, safety, security, and safeguarding.
- Strengthen alignment between operational risk management and programme assurance and learning processes.
Operational systems, policy tracking & insurance
- Lead the development and improvement of operational systems, trackers, workflow,s and dashboards to strengthen consistency, quality assurance, and organisational insight.
- Maintain and oversee policy trackers across Operations, Safeguarding, and Security, ensuring review cycles, ownership, and implementation are monitored.
- Develop operational reporting, audit, and monitoring mechanisms that complement existing MEAL, programme, and governance systems.
- Support audits and internal reviews by maintaining clear documentation and evidence.
- Ensure strong information management and data protection practices are embedded.
- Oversee coordination of Lumos’ global insurance arrangements (e.g., travel, medical, liability), including renewals, compliance tracking, and liaison with brokers and insurers, under the direction of the Director of People & Operations.
Country office & partner capability building
- Work closely with Country Directors, operational focal points, and partners to embed global operational, safeguarding, and safety/security frameworks locally.
- Support capacity building through guidance, tools, training coordination, and structured follow-up.
- Provide practical support and constructive challenge to strengthen compliance, confidence, and consistency.
- Balance global standards with appropriate local adaptation.
Performance insight, reporting & organisational learning
- Develop and maintain dashboards and reporting that provide visibility on operational risk, safety, security, safeguarding, and organisational readiness.
- Provide clear insight to the Director of People & Operations and Executive Team on trends, incidents, risks, and areas for improvement.
- Support organisational learning through analysis of data, incidents, audits, and reviews.
Project management & continuous improvement
- Lead or coordinate project management for time-bound operational initiatives
- Identify capacity gaps, monitor progress, and escalate risks.
- Translate lessons learned into updated frameworks, tools, and guidance to support continuous improvement.
Profile
The postholder will:
- Build effective, trusted relationships across Lumos, using strong relational skills to influence, support, and challenge constructively without becoming adversarial.
- Steward a strong, proportionate and risk-aware culture, where operational, safety, security and safeguarding risks are understood, named and managed well.
- Strengthen operational systems and frameworks for monitoring, assurance, and learning across risk, safety, security, and safeguarding.
- Develop clear, decision-useful dashboards and reporting that improve visibility of risk, incidents, readiness, and organisational resilience.
- Build confidence and capability across country offices and partners through guidance, coaching, constructive challenge, and follow-up.
- Advise and guide senior leaders and teams with sound judgement, evidence, and insight, supporting timely and well-informed decision-making.
- Embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring, while retaining appropriate independence and assurance
- Translate data, incidents, and lessons learned into practical improvements that strengthen systems, readiness, and organisational impact.
Essential experience
- Demonstrable experience operating at a senior level within operations, risk, safeguarding, security, or organisational assurance functions
- Experience coordinating complex, cross-functional workstreams across multiple teams or locations
- Experience providing oversight, assurance, or quality control
- Experience incident response, escalation, and lessons-learned processes
- Experience building or strengthening systems, frameworks, or organisational infrastructure
Desirable experience
- Experience working within or alongside programme delivery teams.
- Experience in international, multi-country or partnership-based organisations.
- Experience overseeing consultants or specialist providers.
Personal characteristics
- Strong alignment with Lumos’ mission, values, and commitment to duty of care.
- Emotionally and relationally confident, able to build trust and rapport across diverse stakeholders.
- Able to influence, support, and challenge constructively.
- Calm, pragmatic, and thoughtful when dealing with risk, incidents, or sensitive issues.
- Sound judgement in identifying, naming, and escalating risk appropriately.
- Collaborative and credible working with senior leaders, country teams, and partners
- Comfortable operating with independence.
- Resilient and adaptable in evolving or ambiguous organisational contexts.
- Curious and committed to learning and continuous improvement.
Safeguarding statement
Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.
All staff and associates must:
- Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
- Ensure work complies with all safeguarding and PSEA policies and procedures
- Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.
Equality, diversity, and inclusion statement
Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.
We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.
This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
· The deadline for applications is Monday 23rd February, 9:00 am CET ·
Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.
To realise every child’s right to a family by transforming care systems around the world.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Project:
From Past to Present is an oral history project which will collect and share personal stories of people with learning disabilities and the professionals who worked with them in Kent, focusing on how support surrounding relationships and sexuality have changed in the past four decades. The project will train social care staff to become oral history interviewers, record interviews, and share this heritage through a public exhibition, events and a professional creative performance. The project is supported by the National Lottery Heritage Fund and delivered in partnership with a range of local organisations.
About the role:
We are looking for a proactive and organised Project Manager to lead the From Past to Present project on a fixed term contract (22 months). This is an exciting opportunity to coordinate an inclusive oral history project that brings together multiple partners and celebrates the stories of people with learning disabilities.
You will oversee timelines, budgets, and outputs, making sure everything runs smoothly and meets funder expectations. You will manage a small team, work closely with partners, and ensure that all materials, from the website to public events, are clear, accessible, and reflect the values at the heart of the project.
This role is perfect for someone with strong project management skills, knowledge of social care, and experience working with people with learning disabilities. A background in research, or community projects would be an advantage.
Hours:
This is a part-time role, 22.5 hours per week, with flexible working arrangements. Some evening or weekend work may be needed for events, but we will always plan ahead and support you to balance your time.
Location:
Hybrid working is available. You will work from your home in Kent and attend in person activities at locations including Maidstone and Canterbury. Travel across Kent will be part of the role and therefore a driving licence and access to your own vehicle is desirable.
About You:
You are organised, confident, and passionate about inclusion. You have experience managing projects and budgets, building partnerships, and working with people with learning disabilities. You can lead a team, communicate clearly, and keep everything on track.
You will need:
· Strong project management experience
· Knowledge of social care and the rights of people with learning disabilities
· Excellent organisational and communication skills
· Experience managing budgets and reporting to funders
· Ability to travel across Kent
It would be great if you also have experience in research and creating accessible materials, but this is not essential.
Closing date 29 January, interviews will take place the following week via Teams.
Please note we are reviewing applications as they are received and reserve the right to close this post early, therefore we encourage you to apply early if you are keen to be considered.
Choice Support is Disability Confident which is a scheme run by the Department of Work and Pensions. As part of our commitment, we operate a guaranteed interview scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview. If you consider yourself to have a disability or long-term chronic health condition or if you require any adjustments/support during the application/selection process, please contact us so that we can discuss your needs with you.
The client requests no contact from agencies or media sales.




