Customer service administrator jobs

We have big ambition, and our organisation strategy reflects this. As Senior Trust Fundraising Manager, your role will focus on securing five- and six-figure gifts from grant-giving trusts and foundations. You will provide exceptional stewardship to those trusts with whom we have existing relationships, whilst researching and cultivating new prospects to maximise income, value, and influence for The Children’s Trust. This role will be key in enabling us to strengthen long term financial sustainability, through multi-year funding relationships and to drive restricted and unrestricted income to realise the strategy for 2030.

Skills and Responsibilities

To develop relationships to secure gifts and grants from Corporate Foundations, Trusts and statutory grant makers to achieve income targets. Responsibilities include:

Prospect Research:

• Identify and develop a pipeline of opportunities from grant-giving trusts and foundations.
• Use internal database, online resources, desk research, and contact mapping to identify new funder opportunities.
• Review trusts’ and foundations’ funding criteria to grow the prospect pipeline.
• Develop a thorough understanding of our work and future developments to identify new funding opportunities.

Submitting grant applications:

• Create compelling and persuasive funding appeals.
• Complete grant application forms and follow application processes as required.
• Work closely with colleagues across the Directorate and the wider charity to articulate our work and build strong funding propositions.

Leadership & Relationship Management:

• Lead and manage the Trusts and Philanthropy Executive by developing skills, conducting appraisals and overseeing ongoing development.
• Lead & steward a portfolio of existing charitable trusts and foundations, and cultivate new potential donors, ensuring their support is recognised and celebrated.
• Ensure funders are thanked promptly and that grant terms and conditions are applied.
• Provide progress reports and manage all formal reporting requirements on time.
• Build relationships in person, by phone, email, or virtual meetings to secure long-term commitment.
• Identify opportunities for funders to meet key staff and attend events and site visits that strengthen their relationship with the charity.
• Implement the High Value Donor Stewardship Plan.
• Take a proactive role in developing assets such as appeals and cultivation events.
• Work with colleagues across the charity to monitor and evaluate funded projects, producing reports that demonstrate impact.

Administration and Reporting:

• Manage trust prospects and donors on the CRM database, ensuring records are accurate and compliant with fundraising regulations.
• Budget management, cost control forecasting and taking corrective action to achieve budgets.
• Use the CRM database to manage task “actions”, prioritise and evaluate opportunities, and record funder interactions.
• Manage and develop a portfolio of high value relationships.
• Liaise with colleagues to ensure grant applications are coordinated across the organisation.

Terms and Conditions

PLEASE INCLUDE A COVERING LETTER WITH YOUR APPLICATION 

To apply, scroll down this page and click ‘apply now’. For more information and a copy of the candidate briefing pack please click here

Interview date: 1st stage w/c 6th April and 2nd stage w/c 20 April

Staff benefits include free staff parking, and more… read more below

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

The Philanthropy Officer is an essential role within Amref UK's Supporter Engagement Team. It combines fundraising, supporter care, prospect research, event management and administration – with a focus on delivering our philanthropy strategy to increase unrestricted income. You will play a key role in supporting the team to raise income from small Trusts & Foundations, Mid-Level Donors and Legacy gifts, assisting the Philanthropy Manager with account management of existing donors as well as prospect research.

This role is about proactively building excellent relationships both in person and virtually, requiring confidence, a positive outlook, and the ability to work collaboratively. Previous experience in donor stewardship or relationship management is essential. You’ll be a fast learner with excellent interpersonal and organisational skills, keen take on new challenges, excited about working in international development and invested in Amref’s mission. This is an exciting opportunity to gain experience in high-value fundraising, learning a range of skills from prospect researching, supporter stewardship to organising donor events. 

Coeliac UK is looking for a detail-oriented and proactive Commercial Officer – Catering to support the delivery and growth of our Gluten Free Accreditation (GFA) scheme.

Job Title: Commercial Officer – Catering
Contract Type: Permanent, Full Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Circa £28,000 – £30,000 per annum 
Salary band: Commercial (CO5)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, private counselling service
Closing Date: Friday 20th March (early applications may be reviewed as received)

In this role, you will manage the administration and coordination of catering partners working towards or maintaining accreditation, helping ensure venues can safely serve people who need to live gluten free. You’ll work closely with restaurants, hotels and foodservice providers, supporting applications, renewals, audits and training bookings while maintaining strong partner relationships. This is a varied role within the Commercial team, combining administration, partner support and coordination across multiple commercial services.

Key Responsibilities:

• Manage the renewals process for catering businesses within the Gluten Free Accreditation scheme, ensuring all commercial and administrative requirements are completed.
• Support the management of new accreditation applications and catering training enquiries, liaising with commercial partners and ensuring all documentation is accurate and up to date.
• Coordinate the scheduling and follow up of onsite accreditation audits, working with internal teams, external auditors and partner venues.
• Maintain accurate information about accredited venues across the Coeliac UK website, Venue Guide and internal systems.
• Administer catering training bookings through the Gluten Free Academy and ensure the smooth delivery of this service.
• Maintain accurate CRM records, monitoring reports and revenue data while supporting invoicing and debt management processes.

About You:

We’re looking for a highly organised and proactive professional who enjoys building relationships and managing detailed processes. The ideal candidate will have:

• Excellent organisational and administrative skills with strong attention to detail.
• Strong communication and relationship-building skills with a confident and professional telephone manner.
• Good analytical and numerical skills with the ability to manage data and reports accurately.
• Confidence using Microsoft Office and CRM or database systems.
• A proactive, flexible and positive approach with the ability to prioritise tasks and meet deadlines.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.

Closing date: Friday 20th March 2026 (We may close this vacancy early if we find the ideal candidate).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Commercial Administrator, Account Executive, Partnerships Officer, Accreditation Officer or Commercial Coordinator.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Would you like to provide support, advice and guidance to the Royal British Legion members in Northern Ireland and Republic of Ireland? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.

You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments.  This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

Homebased in Northern Ireland, you will be expected to work both there and on a mobile basis at other locations in the Northern Ireland and Republic of Ireland area, with occasional travel (incl. for monthly team meetings) beyond this area with occasional travel overseas for engagement purposes.

Some evening and weekend work will be required, including an occasional requirement for some overnight stays.

If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work.

Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Job title: Employment Coach – Northern Futures
Salary: £25,229 – £27,885 per annum
Hours: Full Time – 37 Hours per week
Contract: Fixed term until 31 March 2027
Location: Available posts within the North East Combined Authority region (Co Durham, Newcastle, Northumberland, North Tyneside, South Tyneside, Sunderland & Gateshead)

About us

Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.

About the role

As an Employment Coach, you will manage a caseload of participants aged 18-24 years old, and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.

Within this role you will be required to source new referrals who are predominantly economically inactive; complete the enrolment paperwork, including development plans and eligibility checks. You will also be required to attend events and present the delivery model to referral sources to attract additional referrals.

Successful employment coaches believe in the potential of every individual they work with.

A bit about you

We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. We’re in search of individuals who have prior experience in employment coaching, case management, or related fields, ideally with a focus on economically inactive individuals. You will have strong interpersonal skills with the ability to build rapport whilst being empathetic, patient, and proficient in communicating with individuals from various backgrounds.

You will be passionate about empowering others to recognise their strengths, overcome obstacles, and achieve their goals. Believing that with the right support and guidance, individuals can take control of their own futures and succeed in the labour market.

Closing date: Midnight on Tuesday 31st March 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

This role provides vital operational and administrative support to ensure the smooth running of CALM’s fundraising activities and the delivery of exceptional supporter care. Your responsibilities will cover everything from CRM accuracy and financial processing to merchandise fulfillment, event coordination and supporter stewardship.

Responsibilities

CORE

• Contribute to CALM’s Fundraising Revenue targets, through excellent administration and compliance to fundraising practices

• Work with the Fundraising team to ensure all supporters receive excellent care from CALM as well as completing all assigned admin tasks with a high degree of accuracy.

• When required, be an active and engaged member of CALMs EDI Supergroup.

• Be a data steward for fundraising, ensuring quality data management.

• Support the fundraising team with financial data queries

Role specifics

Stewardship:

• Monitor and help deliver the multi channel supporter enquiries process, ensuring response rate is in line with CALM’s SLA and fundraisers are directed to the appropriate support.

• Proactively support fundraisers, when directed, throughout their journey, to support with the effective planning and delivery of supporter activities. 

• Support with the planning, set up and delivery of stewardship events (both CALM owned and supporter led), assisting with logistics, supporter communications and delivery as required. 

• Support the wider team in the development, optimisation, testing and ongoing maintenance of stewardship journeys, including carrying out key messaging updates to core email journeys across all Fundraising streams when needed.

• Support on the maintenance, optimisation  and creation of relevant pages on the CALM website.

• Support the fundraising and Marketing & Communications team to identify supporters we can profile and champion by regularly checking fundraising pages, social media and event registrations. 

• Support the Social Fundraising Manager with ad moderation where required

Operational and administrative support:

• Carry our regular, financial and administrative processes to a high standard with the Salesforce CRM

• Act as first point of contact for individual donors via email, phone and post, processing office donations and completing payment runs to the bank. 

• Support retention activities, including upgrade, reactivation and loyalty journeys.

• Provide administrative support for acquisition and retention campaigns

• When relevant coordinate mailing logistics (briefing agencies, checking proofs, managing print and fulfilment)

• Work with the Fundraising team to continuously update and maintain fundraising documentation, processes, templates and procedures, identifying opportunities to improve efficiency, consistency and supporter experience. 

• Support the teams with finding cost effective travel and hotels to support event delivery.

• Support the Head of Public Fundraising with month end financial reconciliation processes

• Identify and code income across various fundraising platforms.

• Preparing data and  uploading into CRM Salesforce, ensuring accuracy and quality are maintained by identifying improvements to process and working with the CRM team to deliver 

Fulfilment:

• Work with the Product team to maintain the supporter merchandise online portal, reporting on sales of merchandise and managing kit restock and reordering processes across fundraising.

• Act as the main point of contact for the relationship with our fulfilment partner, managing enquiries and escalation issues. 

• Oversee stock management, ensuring our supporter store availability reflects current stock levels and being responsible for co-ordinating timely restocking.

• Run daily checks of the supporter store to ensure order fulfilment can be carried out.

Your profile 

Competencies

Essential

• Excellent verbal and written communication skills

• A keen eye for detail

• A high level of computer literacy

• Excellent interpersonal and relationship building skills

Desirable

• Passion and flair for fundraising

• Data analysis skills

• Comfortable working in a fast-paced, creative and forever-changing environment.

Reports to: Senior Fundraising Manager

Contract: Full time, permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30k - £35k per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Friday 20th March 2026.

Coeliac UK is looking for a detail-focused and proactive Commercial Officer – Licensing to support the delivery and administration of the globally recognised Crossed Grain Trademark (CGT) certification scheme.

Job Title: Commercial Officer – Licensing
Contract Type: Maternity Cover, (12-14 Months FTC), Full Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Circa £28,000–£30,000 per annum
Salary band: Commercial (CO5)
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, private counselling service
Closing Date: Friday 20th March (early applications may be reviewed as received)

In this role, you will work closely with food manufacturers and commercial partners to manage licence applications, renewals and product information associated with the scheme. You will help ensure that certified products meet the high standards required to carry the Crossed Grain Trademark, supporting the integrity of one of the world’s most trusted gluten free symbols. This is a varied role within the Commercial Services team, combining administration, partner support and coordination across licensing and commercial activities.

Key Responsibilities

• Manage the renewals process for manufacturers licensed under the Crossed Grain Trademark certification scheme.
• Support new licence applications by liaising with commercial partners, negotiating licence fees and ensuring all documentation is accurate and up to date.
• Maintain accurate records of licensed products across Coeliac UK’s Food Information Services, including the printed Food and Drink Guide.
• Manage invoicing, monitor payments and support the tracking of commercial revenue.
• Maintain and update CRM records, reports and monitoring systems to ensure accurate commercial data and reporting.
• Respond to partner enquiries and support wider commercial initiatives including advertising, sponsorship and new partnership opportunities.

About You:

We’re looking for an organised and analytical professional who enjoys managing detailed processes and building strong relationships. The ideal candidate will have:

• Excellent organisational and administrative skills with strong attention to detail.
• Strong interpersonal and communication skills, with a confident and professional telephone manner.
• Good analytical and numerical skills with the ability to manage reports and financial data.
• Confidence using Microsoft Office and CRM or database systems.
• A proactive, flexible and positive approach with the ability to manage competing priorities.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.

Closing date: Friday 20th March 2026 (We may close this vacancy early if we find the ideal candidate).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Commercial Administrator, Licensing Officer, Partnerships Officer, Accreditation Officer or Commercial Coordinator.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

We are a small, dynamic charity delivering community-led projects and initiatives that seek to both empower and improve the lives of family carers living across Wales.

The Finance and Governance Officer is responsible for the day-to-day financial management, governance support, and administrative oversight of the charity. This role ensures accurate and timely reporting of financial data, effective management of budgets, and compliance with statutory and regulatory requirements for finance and audit. Additionally, the postholder provides key governance support, facilitating the smooth running of the Board of Trustees, maintaining company records, staff records, and ensuring HR policies are reviewed and adhered to.

This position is crucial for maintaining the charity’s operational integrity and supports strategic decision-making by providing robust financial insight and governance expertise.

The role will also play a key role in identifying/sourcing funding for enabling sustainability, by working alongside the Director in drafting proposals/bids.

The post will also work closely with the Project and Engagement Coordinator and Policy & Impact Officer to help support the successful delivery of our projects through budget management and supporting the production of evidence of impact reports.

This is an integral role within the organisation that brings together key organisational, financial and people skills to enable us to continue to make a meaningful impact for families across Wales.

We are seeking a dedicated, and highly professional Personal Assistant to the Headteacher at Islamia Girls’ School and Brondesbury College, a high-achieving secondary school rooted in strong Islamic values and a commitment to academic excellence.

This is a vital and rewarding position where you will provide comprehensive administrative and organisational support to the Headteacher and senior leadership team. You will play a central role in ensuring the smooth and effective daily running of the school, handling sensitive information with discretion and working collaboratively across departments.

Key Responsibilities

• Provide high-level personal assistant support to the Headteacher, including complex diary management, meeting preparation, minute-taking, and follow-up.
• Maintain a high degree of confidentiality and professionalism at all times.
• Serve as a point of contact for key internal and external stakeholders.
• Manage administrative tasks including correspondence, document preparation, and filing systems.
• Support school compliance, communication, and reporting tasks.
• Oversee or assist in the coordination of school-wide events and functions.
• Ensure a professional, efficient, and welcoming environment in the Headteacher’s office.

Support the school's ethos, values, and strategic vision through effective communication and administration.

Job Title - Childminding Quality Improvement Partner

Contract - Fixed-Term contract from 1st April 2026 – 31st March 2027 with possible extension (subject to successful funding from April 2027)

Hours - 18 hours per week

Salary - £13,487.15 per annum (£26,225 FTE)

Location - Home-based in Cambridgeshire

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram PACEY

Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.

The role

As a key member of the Coram PACEY team to be responsible for recruitment, development, quality improvement and sustainability of registered childminders and home-based childcare providers in Cambridgeshire.

Find out more about the role

Find out more about the role in our virtual session on Tuesday 10th March 2026 from 6.30pm-7.15pm. This is your opportunity to meet the managers of the Cambridgeshire work, find out more about the role, what we are looking for in applications and to ask any questions. You can join the session anonymously, we will use the chat function to manage any questions raised. If you are interested in joining the session, please go directly to our website and click on the 'register in advance here' link that is within the advert.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 16th March 2026 at 11:59pm

Interview Date: Afternoon of Monday 23rd March and morning of Tuesday 24th March

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Are you passionate about supporting people affected by cancer? Do you believe everyone deserves equitable access to compassionate, personalised support—regardless of their background or circumstances? If so, this could be the perfect role for you. 

 We are looking for a compassionate, motivated person to join our Beyond Diagnosis Service across Nottingham and Nottinghamshire. 

In this role, you will: 

• Support people affected by cancer through personalised care planning 

• Connect individuals to voluntary and community sector support 

• Build strong relationships with partners and clinical teams 

• Support and supervise volunteers 

• Help develop local referral pathways and increase the service’s reach 

• Maintain accurate data and contribute to monitoring and evaluation 

We’re looking for someone who is empathetic, organised, community focused and committed to reducing health inequalities. 

If you’re passionate about improving people’s lives and want to work in a supportive, values-driven organisation, we’d love to hear from you. 

Help us spark moments of hope for families navigating the toughest of journeys. Step into a role where your creativity and flair in making connections will directly shape the support we can offer to children and young people with complex medical needs and their families.

At The Maypole Project, every conversation, campaign, and community partnership helps families feel less alone. As our Fundraising & Marketing Coordinator, you’ll be at the heart of that impact—translating stories into support and turning connections into meaningful change.

This role blends relationship‑building, digital creativity, and hands‑on event involvement. You’ll work closely with our Fundraising Manager to nurture supporters, engage local groups and businesses, and help deliver fundraising initiatives that raise both awareness and vital income for the charity. Whether responding to an enthusiastic new donor, rallying volunteers for a community event, or shaping a campaign that reaches young people and families, your work will help fuel the services they rely on. You’ll be joining a small, supportive, purpose-driven team where your ideas and initiatives are welcomed and your contribution is valued.

In this role, you’ll:

• Develop warm, genuine relationships with supporters—ensuring they feel valued, informed, and inspired to stay involved.
• Spot opportunities to connect with community organisations, corporate partners, and local champions who can amplify our mission.
• Bring our story to life through engaging digital content across the website, social media, newsletters, and print materials.
• Support the creation and delivery of fundraising events and marketing campaigns that strengthen our reach and deepen our impact.
• Keep supporter data accurate and meaningful, helping us learn, improve, and deliver excellent stewardship.
• Use digital tools and analytics to shape strategies that genuinely resonate with the audiences we serve.

Join our Team

Relationship Giving Manager

Hours: 37.5 hours per week (Flexible working will be considered)

Salary: £29,008 - £36,778 FTE (Subject to ongoing upward pay review)

Department: Fundraising

Location: 1 Northgate Road, Middlesbrough, TS5 5NW

The Relationship Giving Manager plays a leading and hands on role in designing and implementing the supporter acquisition, retention and development plans. Focusing on growing reach, engagement and ultimately income across Individual Giving, Legacy and In Memory activity.

The postholder will manage, coordinate and deliver a variety of donor acquisition, conversion and retention campaigns and communications that make up the donor acquisition and supporter development programmes to deadline and within budget across various mediums including print, digital, face-to-face and direct marketing etc.

The postholder will also.

• Track the performance of campaigns and monitor performance metrics, including campaign results against agreed KPIs

• Ensure continuous testing, collate learnings and make recommendations to guide future activity

• Ensure effective maintenance and retention of active, lapsing and lapsed supporters

• Work with the wider fundraising team to design and implement supporter journeys for all individual donors and supporters including legacy prospects and pledgers

• Contribute to the development of the legacy marketing plan, implementing annual and ongoing initiatives to build a sustainable legacy pipeline

• Identify new channels and audiences to promote activities and products amongst existing donors/contacts and new prospective donors

• Develop strong relationships with external third parties promote the charity as a local beneficiary

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of local people, then we want to meet you.

At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times.

People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives.

Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people.

Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine!

Closing date for applications is 16th March 2026, but we reserve the right to close the advert earlier if we have a high volume of applications.

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

This role requires a DBS check. We will do this for you.

About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Centre Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

The Role 
 
Reporting to the Head of Retail Property and Estates, as Centre Manager, you will lead a multiskilled team that delivers a consistently positive visitor experience at our flagship Yorkshire Cancer Research Centre at Hornbeam Park, Harrogate. This team provides a high level of customer service to the public across face-to-face interactions, email and telephone, while also creating a supportive working environment for employees and volunteers. This includes ensuring that the right resources, refreshments, and a clean, well maintained workspace are always available. 

As part of the visitor experience, you will be accountable for the safe and legally compliant operation of the Hornbeam Café and for ensuring it provides a comfortable and pleasant environment for customers. This includes managing the Café Manager and offering an appropriate balance of support and challenge in what is a high activity, high impact role 

You will be responsible for all health and safety elements within the Centre, including weekly fire alarm tests, routine checks and food preparation audits. The team also manages a range of consumables, so the role requires strong cost control, effective stock usage, and regular feedback on Yorkshire Cancer Research materials. 

Specifically, you will: 

• Ensure that all Health, Safety Fire and COSHH checks are carried out as required diligently, regularly and to the required standard. 

• Work closely with the Café Manager to maintain high standards of food safety through appropriate compliance adherence and regular audits. 

• Report any maintenance issues to facilities through the Yorkshire Cancer Research platform EVERY. 

• Line manage a Café Manager and a team of Centre Support Assistants and ensure they offer a positive, professional and warm welcome to all visitors. Manage the Centre Support Assistants ensuring cover on the Welcome Desk across key operating hours. 

• Develop a volunteer team with potential new role profiles to enhance the Centre Team. 

• Represent the Yorkshire Cancer Research brand positively, role modelling a professional appearance and presence in line with our values. 

• Support the team to maintain high standards at the centre with and in the Welcome Area. 

• Lead the team to provide visitors with up-to-date Yorkshire Cancer Research literature, offering the marketing team feedback on the documents provided. 

• Lead the team to ensure all working spaces including, meeting rooms and the kitchen area are well stocked and maintained. 

• Conduct recruitment processes when required and provide thorough induction and training for new recruits, ensuring new team members are well integrated into their roles and team. 

 
About You 

To be considered for this role, you will need: 

• Proven experience of working in a similar role at a similar level.

• Experience of leading, building and developing a team.

• Experience of creating, developing and streamlining operational and administrative processes and procedures. 

• Proven experience of implementing systems and conducting training as necessary.

• Proven experience of monitoring budgets and tracking progress.

• Proven experience of delivering tangible process improvement.

• Experience of proactively working to advance skills through continued professional development relevant to the role and level.

• Experience of basic Health and Safety and Fire training in previous roles alongside an awareness of GDPR, Cyber Security and Safeguarding or can demonstrate awareness of the above. Good understanding of Data Protection principles and food safety 

• Experience of working in the hospitality sector. In terms of budget management and good practice. 

This is an onsite, hands on and demanding role, requiring someone who can remain calm under pressure and knows when to escalate issues. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 17 March 2026. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.