Development communications coordinator jobs

Accountable to:  Service Manager 

Responsible for:  None 

Location:  Baca office, Loughborough, England with occasional travel to Cambridge and locations where Baca’s services are delivered. 

Hours:  37.5 hours per week (evening and weekend as required and be part of the on-call team to deliver out of hours emergency support as part of a rota.)

Salary:  £30,000 a year 

Help Change Young Lives 

At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives. 

We are seeking a passionate and committed Youth Engagement & Opportunities Coordinator to deliver engaging programmes and meaningful opportunities for young people seeking refuge. 

In this rewarding role, you will help young people build confidence, independence, and pathways into education, employment, and community life. You’ll also work closely with partners, alumni, and colleagues to ensure young people’s voices shape the services they receive. 

Key Responsibilities 

• Coordinate opportunities that support young people’s independence, wellbeing, and life skills 

• Enable access to education, employment, volunteering, and community activities 

• Build partnerships with employers, charities, and local organisations 

• Support youth voice, participation, and co-production across services 

• Develop and engage an active alumni network 

• Deliver safe, inclusive programmes and activities 

• Monitor outcomes and continuously improve services 

• Maintain accurate records and uphold safeguarding standards 

About You 

• Experience in youth work, community development, or a related field 

• Strong communication and relationship-building skills 

• Ability to coordinate multiple programmes and partnerships effectively 

• A compassionate and professional approach when working with vulnerable young people 

• A strong commitment to safeguarding and promoting wellbeing 

Desirable: 

• Experience working with asylum seekers or vulnerable groups 

• Knowledge of trauma-informed approaches (e.g. PACE, Trauma Recovery) 

• Additional language skills 

• Experience in partnership development or programme delivery 

Additional Information 

• Occasional evening and weekend work required 

• Participation in an on-call rota 

• Travel between service locations 

What We Offer 

• The chance to make a meaningful difference 

• A supportive, values-driven team 

• 33 days’ holiday (pro rata), pension, wellbeing support, and more 

Apply Now  

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.  

Please note: You must have the right to work in the UK for this role. You must also be able to legally drive in the UK for this role.

Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.  

The Events Co-ordinator has a pivotal role in coordinating and executing various events and initiatives to support the Charity’s objectives. This position demands meticulous planning, excellent organizational skills, and the ability to manage event logistics effectively.They will work as part of the Events Logistics Team, supporting the senior members of the team, and work with and manage a number of both internal and external stakeholders. 

The Events Co-ordinator will work closely with the Head of Events and colleagues across the team to support the delivery of both the Events Logistics and wider Fundraising Team strategic plan, including: 

• Event Planning: Collaborate with relevant stakeholders to plan, organize, and execute a diverse and often complex range of events including Sponsored Walks and Challenge events such as Abseils, Charity Galas, Stewardship/Cultivation events and a range of charity engagement events.

• Events Logistics Management: Coordinate all logistical aspects of events (venue booking, supplier co-ordination, transportation, accommodation, catering, equipment, and staffing requirements); and liaising and negotiating with external stakeholders to ensure our charitable ROI target is achieved. Possess specialist knowledge regarding events policies and procedures including complex event planning, risk assessing and mitigation/emergency planning contracts, manage deliveries, and ensure timely and cost-effective services for events.This includes ensuring compliance with legal, health, and safety obligations, including acquiring necessary permits and licenses for events. 

• Budget Oversight: To ensure events are delivered in line with specific delegated expenditure budget, and achieve the key objectives established at outset.Develops, manages and tracks delegated budget for own events with input into the overall budget across the year, to assist the Head of Events with budget planning, cost estimation, ensuring events are executed within the allocated financial parameters.

• Volunteer Management: Recruit, train, and supervise volunteers, ensuring their roles and responsibilities are clear and well-coordinated during events. 

• Event Evaluation: Supports, facilitates and monitors progress of each event and initiates and supports performance improvement.Conduct post-event evaluations to assess the success of each event, collect feedback, and implement improvements for future initiatives. 

• Stakeholder Management & Communication: Collaborates with the marketing and communication team to create promotional materials, advertising campaigns, and social media content to maximize event attendance and support; and the wider income generation teams to create event working groups with shared responsibilities to deliver successful outcomes.Additional stakeholders that would be communicated with on a regular basis include; charity supporters, event attendees, Trust Staff, Charity Board Member and general members of the public. 

• Sector Insights : To scope and research potential new event opportunities across the region/UK/Internationally as well as keep abreast of sector trends and opportunities.

• Personal Attributes: Passionate about the Charity; Proactive, resourceful, and able to solve problems independently.An excellent team player with strong interpersonal skills who is adaptable and open to learning and implementing new strategies. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

This role is for a 12-month fixed term contract for maternity cover.

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Interviews will take place on 9th July, applications will close as soon as we have enough viable candidates so please apply early to avoid disappointment. 

About the Role

This is an exciting opportunity to join IRMO as our Youth Project Coordinator and lead the Latin American Youth Forum (LAYF) – IRMO’s youth-led group for migrant and refugee young people aged 13–19.

LAYF offers a safe, supportive and trilingual space (Spanish, Portuguese and English) where young people can overcome barriers and begin to find their feet in the UK. Activities are designed to build confidence, support integration and foster leadership. Through the programme, participants can learn English through fun and engaging ESOL (English for Speakers of Other Languages) classes, take part in weekly educational, arts-based and themed workshops, and receive one-to-one support through a targeted coaching programme focused on education, volunteering and employment.

Young people also have the opportunity to join the LAYF Youth Steering Group, where they can develop leadership skills and inspire other Spanish and Portuguese-speaking young people, while exploring London and beyond through cultural trips and residentials.

As Youth Project Coordinator, you will be responsible for registering and onboarding new participants, designing and delivering a creative weekly programme of LAYF Space Workshops, and offering one-to-one mentoring to help young people access opportunities and build confidence. You’ll work closely with IRMO’s ESOL and Advice and Advocacy teams to ensure a joined-up and holistic approach.

This is a varied role that requires empathy, creativity and excellent organisational skills. You will play a key part in ensuring all activities are inclusive, engaging and safe, while monitoring progress and capturing the achievements of the young people involved. You’ll also be a positive role model, helping each participant realise their potential and feel empowered in their journey.

LAYF is delivered as part of Building Young Brixton (BYB), a consortium of ten Lambeth-based organisations working together to inspire and empower young people in the borough. Partnership working is central to the LAYF ethos, and the Youth Project Coordinator will collaborate closely with BYB partners to co-create activities, share skills and strengthen impact.

Key Responsibilities

• Recruit and register LAYF participants by assessing individual needs and matching them with appropriate activities

• Plan, co-produce and deliver a dynamic and engaging programme of LAYF activities – from arts and sport to inspirational talks – designed to build young people’s confidence, life skills and social connection

• Coach and support young people to thrive in their education and personal development through a targeted one-to-one coaching programme

• Plan and deliver quarterly trips and events that promote peer interaction and engagement with the local community

• Signpost and refer young people to relevant services at IRMO, BYB or other external partners

• Maintain accurate and up-to-date records, including registration forms, attendance, surveys, feedback, session plans and coaching logs

• Input and manage baseline and progress data using IRMO’s database and monitoring tools

• Produce compelling case studies and success stories to share with young people, funders and supporters

• Ensure the wellbeing and safety of all participants, following IRMO’s safeguarding policies and National Youth Agency (NYA) guidance

• Communicate with LAYF participants and families in a timely and appropriate way, respecting boundaries and overcoming communication barriers

• Promote LAYF activities through newsletters, social media and IRMO’s communications channels

• Represent LAYF and IRMO in meetings and forums with partners, funders and youth sector networks

• Work closely with IRMO colleagues to ensure the wider needs of young people and families are supported holistically

• Recruit, supervise and support LAYF volunteers

Please note that this job description is not exhaustive and may change depending on the needs and development of the organisation.

Person Specification

The list below outlines the experience, knowledge and skills we’re looking for. It will be used in shortlisting and interviews. If you meet the essential criteria but not the desirable ones, we still encourage you to apply.

Essential

• At least one year’s experience working with young people in the UK

• Experience designing and delivering engaging programmes for young people

• Experience providing one-to-one coaching to young people

• Experience using M&E tools to collect baseline/progress data and contribute to reports

• Able to build trust with young people and maintain clear professional boundaries

• Ability to manage your workload, meet deadlines and respond to changing demands

• Resourceful and creative, with a problem-solving mindset

• Excellent verbal and written communication skills in English 

• Excellent verbal and written communication skills in Spanish

• Competent with Google Workspace, video conferencing tools, Word, Excel and PowerPoint

• Strong understanding of safeguarding

• Strong understanding of the barriers faced by young Latin Americans in the UK

• Clear commitment to IRMO’s vision, mission and values

• Willingness to work some evenings and weekends

Desirable

• Experience supervising or supporting volunteers

• Excellent verbal and written communication skills in Portuguese

• Qualification in Youth Work

• Qualification in Information, Advice and Guidance (IAG)

• Understanding of the UK not-for-profit sector, and UK education and employment systems for young people

• 30 hours/week (0.8FTE)
• £35,000p.a. pro rata (actual salary £28,378.38) plus 6% pension contribution 
• Remote

Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.

The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.

We are looking for a thoughtful and committed *professional who can combine strong safeguarding knowledge with a collaborative approach to quality assurance and service improvement.

Job Summary

The Support Line Safeguarding & Quality Assurance Coordinator is responsible for the day-to-day quality control, safeguarding oversight, and assurance of the 24/7 Support Line. Acting as the Designated Safeguarding Officer (DSO) for the service, the postholder will provide oversight and assurance of safeguarding practices, complaints, and quality issues are managed appropriately, consistently, and in line with organisational policies, procedures and statutory requirements.

The role is responsible for coordinating and delivering a proactive quality assurance programme that assesses practice, monitors compliance with policies and procedures, identifies areas for learning and development, and supports continuous service improvement. Through audits, case reviews, and quality monitoring activities, the postholder will identify themes, risks, and opportunities to strengthen practice and improve service delivery.

The Support Line Safeguarding & Quality Assurance Coordinator will be experienced in customer service, safeguarding, and quality assurance, including responding to complaints and concerns, with the ability to communicate appropriately and sensitively with a range of stakeholders, including complainants, survivors, delivery partners, and colleagues. They will have a strong understanding of sexual violence, safeguarding responsibilities, and the wide-ranging impacts on survivors and those supporting them.

*This role is restricted to applicants who are female. This is a Genuine Occupational Requirement (GOR) in accordance with Schedule 9, Part 1 of the Equality Act 2010.

Due to the nature of the role, the post holder will be required to provide direct support to women and children who have experienced sexual violence and abuse. The role involves working in women-only spaces and delivering trauma-informed services where privacy, dignity, and the ability to build trust with service users are essential.

We consider that being female is an occupational requirement for this role, and that applying this requirement is a proportionate means of achieving a legitimate aim, namely the provision of safe, appropriate, and effective support services to survivors.

This requirement has been carefully considered in line with equality legislation and is applied only where it is necessary for the effective delivery of the service.

Key Responsibilities

Safeguarding and Quality Assurance

• Act as the Designated Safeguarding Lead (DSL) for the national 24/7 Support Line, providing safeguarding oversight, guidance, and decision-making across all delivery partners.
• Lead and coordinate safeguarding and quality assurance activity across partner organisations to ensure services are delivered safely, consistently, and in line with organisational standards, contractual requirements, legislation, and best practice.
• Identify, assess, manage, and appropriately escalate safeguarding concerns relating to adults and children, ensuring concerns are recorded and responded to in accordance with safeguarding procedures and statutory guidance.
• Oversee and undertake safeguarding audits, case reviews, complaint investigations, and quality assurance activities to monitor compliance and identify areas for improvement.
• Monitor safeguarding, complaints, and quality assurance trends across the service, identifying themes, risks, learning opportunities, and recommendations for continuous improvement.
• Ensure safeguarding records, referrals, investigations, and quality assurance documentation are maintained accurately, confidentially, and in line with data protection and information governance requirements.
• Develop and maintain effective working relationships with delivery partners, commissioners, safeguarding agencies, and other stakeholders to support collaborative service delivery and safeguarding responses.
• Contribute to the development and delivery of safeguarding and quality assurance training, guidance, and resources, working in partnership with 24/7 Support Line Managers to promote a culture of accountability, continuous learning, reflective practice, and ongoing service improvement.

Complaints, Feedback and Quality Control

• Act as the first point of contact for complaints relating to the 24/7 Support Line, ensuring responses are managed sensitively, appropriately, and within agreed timescales.
• Investigate complaints and service concerns in collaboration with delivery partners, establishing findings and making recommendations for resolution and service improvement.
• Maintain accurate and up-to-date records of complaints, feedback, investigations, outcomes, and actions taken.
• Work with delivery partners to ensure consistent collection and review of service user feedback across the Support Line.
• Analyse concerns, risks, themes, and patterns identified through complaints, feedback, safeguarding activity, and quality assurance processes, taking responsibility for driving improvements, promoting learning, and working collaboratively with Support Line Managers to strengthen practice and enhance service quality.
• Coordinate and oversee Quality assurance activities, including call and chat monitoring, case reviews, and feedback processes, ensuring consistent application across all partners.

Data, Reporting and Insight

• Work collaboratively with the Data and Impact Coordinator to review and analyse service data, outcomes, complaints, safeguarding concerns, and quality assurance findings.
• Produce reports, summaries, and actionable insights for the Support Line Operations Manager, commissioners, or funders as required.
• Identify trends, recurring themes, and development needs across the partnership, supporting improvements to training, guidance, policies, and operational practice.
• Support the monitoring of service quality, safeguarding performance, and compliance against agreed standards and contractual requirements.

Service Improvement

• Ensure learning from safeguarding activity, complaints, feedback, and quality assurance informs continuous service improvement and operational development.
• Work collaboratively with colleagues and delivery partners on service improvement initiatives, including accessibility, consistency, and service user experience.
• Contribute to the development of processes and systems that strengthen quality, safeguarding practice, and partnership working across the national Support Line.

Synergy with the wider work of RCEW

• Participate in team meetings, cross-organisational projects, and wider organisational activities as required.
• Maintain effective communication and collaborative working relationships with colleagues across the organisation and partner network.
• Keep up to date with relevant legislation, safeguarding guidance, sector developments, and wider organisational priorities relevant to the role.

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post-holder. We ask all employees to uphold our organisational values, support our mission and purpose, and to maintain respectful and collaborative relationships with colleagues at all levels of the organisation.

Person Specification*

• Experience of working to improve support services, ideally within a quality assurance, safeguarding, customer service, helpline, or support service environment.
• Experience acting as a Designated Safeguarding Officer (DSO), safeguarding lead, or in a similar role with responsibility for safeguarding oversight and decision-making, or a willingness to undertake relevant DSO training.
• Experience of handling complaints, concerns, or service issues effectively and sensitively.
• Excellent knowledge of safeguarding practice, including the ability to recognise, assess, and respond appropriately to a range of safeguarding concerns relating to adults and children.
• Experience using data, feedback, and performance information to identify trends, monitor service quality, support decision-making, and drive continuous improvement.
• Experience of assessing practice, identifying learning opportunities, and supporting service and practice development.
• Strong understanding of how helpline or support services operate, including service user needs, operational challenges, and quality standards for call and chat handling.
• Knowledge of best practice in complaints handling, safeguarding, quality assurance, and continuous improvement.
• Awareness of accessibility requirements and inclusive practice, with the ability to support services that are accessible to diverse user groups.
• Strong customer service skills, with the ability to communicate sensitively, professionally, and appropriately with complainants, survivors, colleagues, and stakeholders.
• Strong analytical and problem-solving skills, with the ability to investigate concerns, assess information objectively, identify themes and trends, and make clear recommendations.
• Good organisational and time management skills, with the ability to manage competing priorities and maintain accurate records.
• Experience of coordinating quality assurance activities, audits, service reviews, or improvement initiatives.
• Experience working within the sexual violence, violence against women and girls (VAWG), safeguarding, or wider support sector.
• Experience of working with multiple partner organisations or external stakeholders.
• Knowledge of trauma-informed practice and survivor-centred approaches.

Personal Attributes

• A passion for making a difference and for delivering high quality support services for survivors of sexual violence.
• Able to think critically and assess information objectively.
• Able to see the big picture, to see the connections between complaints, feedback and QA insights and how the service is delivered.

Success in the role of Support Line Safeguarding & Quality Assurance Coordinator is determined by the ability to work collaboratively with delivery partners and stakeholders to ensure safe, high-quality, and consistent service delivery across the national 24/7 Support Line. The role will ensure that safeguarding, complaints, feedback, and quality assurance activity informs continuous improvement and supports positive outcomes for service users. Key measures of success include:

• Complaints, safeguarding concerns, and quality issues are managed effectively, appropriately, and within agreed timescales and organisational procedures.
• Quality assurance and safeguarding oversight processes are implemented consistently across all delivery partners.
• Feedback collection and engagement processes remain effective, with feedback collection rates maintained above agreed targets.
• Trends, risks, learning, and insights from safeguarding, complaints, feedback, and quality assurance activity are regularly analysed and used to inform service improvement and operational practice.
• Regular, accurate, and data-informed reports are provided to the Support Line Operations Manager or funders as required.
• Positive working relationships are maintained with delivery partners, colleagues, and external stakeholders to support safe and effective service delivery.

How to Apply

To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.

Eligibility

Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.

Additional Information

Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.

Due to the volume of applications received, only candidates selected for interview will be contacted.

Are you passionate about helping children, young people and families access the support they need?

We're looking for an experienced Programme Coordinator & Family Engagement Lead to help deliver two innovative mental health programmes across East London, supporting participant engagement, building partnerships and ensuring young people can access high-quality, culturally responsive support.

About Us

Total Insight Theatre is an award-winning community organisation with extensive experience delivering culturally responsive mental health, wellbeing and creative health programmes for children, young people and families. 

About the Role

This is an opportunity to support the delivery of two funded Children and Young People's Mental Health programmes across Newham, Hackney and Tower Hamlets.

As Programme Coordinator & Family Engagement Lead, you will act as a central point of contact for young people, families, schools and referral partners. You will play a key role in participant recruitment, family engagement, partnership development, programme coordination and monitoring, helping to ensure children, young people and families can access support quickly, safely and effectively.

You will be joining the organisation at an exciting stage of growth and will have the opportunity to help shape innovative programmes designed to improve outcomes for communities who are often underserved by traditional services.

The Programmes

CYPMH Inequalities

A creative wellbeing programme for Black autistic boys aged 8–16 designed to improve emotional wellbeing, confidence, communication and belonging through culturally responsive and neurodiversity-affirming creative practice.

CYPMH Admissions Avoidance & Alternatives to Admission

A culturally responsive arts therapy programme supporting young people aged 14–25 experiencing emerging psychosis, psychosis-like symptoms or severe emotional distress through early intervention and community-based support.

What You'll Be Doing

• Coordinating participant recruitment, referrals and onboarding.
• Acting as a key point of contact for young people, families and referral partners.
• Supporting attendance, engagement and retention.
• Building relationships with schools, CAMHS, EIP services, community organisations and other stakeholders.
• Coordinating programme logistics, communications and participant records.
• Supporting monitoring, evaluation and funder reporting requirements.
• Helping ensure programme outputs, outcomes and contractual requirements are achieved.

About You

We're looking for someone who has:

• Experience working with children, young people and families.
• Experience within mental health, SEND, youth services, education, family support or community engagement.
• Strong organisational and coordination skills.
• Excellent communication and relationship-building skills.
• Experience working with multiple stakeholders and partners.
• A commitment to improving access to support for underserved communities.

Contract Information

• Freelance Fixed-Term Contract
• £225 per day
• 38 contracted days (£8,550 contract value).
• July 2026 – March 2027
• Flexible working arrangements

To Apply

Please submit via CharityJob:

• A current CV.
• A covering statement (maximum two pages) outlining your suitability for the role and relevant experience.

For full details of the role, responsibilities and person specification, please refer to the attached Job Description.

We particularly welcome applications from candidates with experience supporting Black, Asian and ethnically diverse children, young people and families.

We reserve the right to close this vacancy early should a suitable candidate be identified before the advertised closing date.

Events and Communications Officer - TechFirst (London and South East)

Salary: £32,000

Help bring TechFirst to life through inspiring events and engaging communications

Are you an organised and creative communicator who enjoys bringing people together? Do you have experience supporting events, creating engaging content, and ensuring stakeholders have a great experience?

We're looking for an Events and Communications Officer to support the successful delivery of the Tech First programme across the region.

Working alongside the Education Engagement Coordinator and Partnerships Coordinator, you will play a key role in coordinating events, promoting opportunities, communicating with stakeholders, and showcasing the impact of the programme.

About Us

STEM Learning’s vision is a world-leading STEM education for all young people across the UK. We are dedicated to improving young people’s lives through the power of STEM and believe great STEM education builds knowledge and skills that are vital for everyone.

To achieve this, we provide a range of support to formal and informal education, including subject-specific professional development for teachers and other educators, quality assured resources, support for STEM Clubs, and student-facing experiences. We also lead the STEM Ambassadors programme, which enables 28,000 volunteers to share their enthusiasm and expertise with young people and teachers throughout the UK via classroom activities, career talks, etc.

TechFirst is a new national, government funded programme helping young people develop technology skills, explore future careers, and connect with employers and industry professionals.

By bringing together schools, employers, volunteers, and community partners, we create inspiring opportunities that help young people develop the confidence, knowledge, and aspirations needed for the future workforce.

The Role

This varied and exciting role combines event coordination, stakeholder communications, and programme promotion.

You will support the planning and delivery of events, workshops, careers activities, and employer engagement opportunities across the region. You will also develop communications that encourage participation, celebrate success, and raise the profile of the programme amongst schools, employers, volunteers, and partners.

From coordinating event logistics and participant communications to producing newsletters, case studies, and social media content, you will help ensure that all stakeholders have a positive and engaging experience of the programme.

Our Ideal Candidate

You will have experience supporting events, communications, stakeholder engagement, or programme delivery activities.

You will be highly organised with excellent attention to detail and the ability to manage multiple priorities simultaneously.

You will have strong written and verbal communication skills and be confident creating content for a variety of audiences and channels.

A proactive and collaborative approach is essential, as you will work closely with colleagues across the regional team to maximise engagement and programme impact.

Most importantly, you will be enthusiastic about helping young people access opportunities that can inspire their future education and career choices.

The role holder will be required to undertake travel across the region and occasional evening work to support events and stakeholder engagement activities.

By joining us, you’ll:

Contribute to exciting, high-profile STEM initiatives that have a lasting impact on students and employers alike.

Work alongside passionate colleagues dedicated to shaping the future of STEM careers.

Be supported by a collaborative and dynamic work environment that fosters innovation and creativity.

Gain the opportunity to grow professionally.

Our Benefits

30 days holidays plus bank holidays (plus your birthday)

Access to an attractive pension scheme

Our full-time hours are 37 hours per week

Up to 3 paid volunteering leave days per year

A comprehensive employee assistance programme

Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more

Location

Home-based within the region, with regular travel to schools, colleges, partner organisations, and programme events.

Team meetings will take place in our London office and the postholder should expect occasional travel to our HQ at the National STEM Learning Centre in York.

Next Steps

Click to apply and you will be directed to our website.

You will be asked to submit your CV and a cover letter explaining what interested you in the role and why you think you are our ideal candidate. Please indicate which location you are applying for (London or South East).

Closing date: Midnight on 21st June 2026

1st stage interviews: 29th June 2026 (online)

2nd stage: Full day assessment centre - Thursday 9th July 2026 (in person in London)

Service Delivery Coach

We’re looking for an enthusiastic and motivated individual to join our team as a Service Delivery Coach in North-West England from September 2026

Applications from individuals who are seeking flexible working options are welcomed.

Position: 000015 Service Delivery Coach

Location: Homebased, North West England. However, regular travel across the region will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Part-time, 28 hours per week (flexible working available)

Salary: Circa £29,300 per annum (FTE circa £36632.28 per annum)

Contract: Fixed term until 31 August 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: Sunday 12 July 2026

Interview Date: 20 or 21 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The purpose of this role is to support and empower Stroke Association Support Coordinators to deliver high quality stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke. 

Whilst a coaching style maybe suitable for many aspects of the role, there will be occasions where strong leadership and management will be needed to ensure Stroke Support Coordinators maintain compliance with contractual policies and procedures and to address any performance related issues.

Supporting our organisation as part of the leadership team you will ensure improvements are led by what matters to people affected by stroke.

You will support and empower Stroke Support Coordinators through a coaching ethos to:

· Deliver high quality stroke support services, ensuring stroke survivors and their carers receive the best possible support to rebuild their lives after stroke. 

· Identify and address capability gaps and build volunteer capacity where required. 

· Build strong relationships with key stakeholders, internally and externally.

· Understand and be responsible for the active monitoring of data quality, reporting and service delivery against their national and local key performance indicators.

About You

You will have experience of:

· Effectively balancing a number of competing priorities.

· Experience supporting remote teams with paid staff and volunteers with experience in growing and developing these teams using a coaching style of management

· Experience in managing performance improvement

· Using relevant knowledge and awareness of health and social care systems, ideally within the stroke pathway.

· Using excellent communication skills.

· Championing diversity internally and externally.

· Identifying and supporting quality improvement, based on an understanding of how work really happens.

You will be:

· Able to identify problems or opportunities where we can have more impact or add value for people affected by stroke, working with others to experiment and learn.

· Approachable, taking time to understand the context of people we work with, supporting thinking and always having people affected by stroke at the centre.

· Experienced in overseeing and supporting change and development.

· Agile in your approach, open to developing your skills, knowledge and experiences and supporting the organisation to move towards our goals and strategic focus.

Applications

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Service Coordinator, Stroke Support, Stroke, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Service Manager, Service Lead, Coach, Mentor.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Education Engagement Coordinators - TechFirst  (London and South East)

Salary: £38,000

Help schools unlock exciting technology opportunities for their students

Are you passionate about working with schools and creating opportunities that inspire young people? Do you enjoy building relationships and connecting people with experiences that can change futures?

We're looking for two Education Engagement Coordinators to work with schools and colleges across London and the South East region, helping them access the wide range of activities, employer engagement opportunities, and technology experiences available through the Tech First programme.

About Us

STEM Learning’s vision is a world-leading STEM education for all young people across the UK. We are dedicated to improving young people’s lives through the power of STEM and believe great STEM education builds knowledge and skills that are vital for everyone.

To achieve this, we provide a range of support to formal and informal education, including subject-specific professional development for teachers and other educators, quality assured resources, support for STEM Clubs, and student-facing experiences. We also lead the STEM Ambassadors programme, which enables 28,000 volunteers to share their enthusiasm and expertise with young people and teachers throughout the UK via classroom activities, career talks, etc.

TechFirst is a new national, government funded programme helping young people develop technology skills, increase awareness of future careers, and build confidence through high-quality engagement with employers, volunteers, and industry experts.

Through partnerships with schools, employers, universities, and community organisations, we create opportunities that help young people understand the possibilities available to them in an increasingly digital world.

The Role

This is a highly rewarding role focused on building strong relationships with schools, colleges, careers leaders, teachers, and education networks.

You will identify schools' needs, broker appropriate opportunities, coordinate participation in programme activities, and support the successful delivery of events and engagement initiatives.

Working alongside the Partnerships Coordinator, you will help ensure that opportunities developed with employers and partners are effectively matched with schools and young people who can benefit most.

You will also contribute to the design and delivery of regional events and activities that inspire and engage students in technology and future careers.

Our Ideal Candidate

You will have experience working with schools, colleges, young people, or within the education sector.

You will be an excellent communicator with strong relationship-building skills and a genuine passion for improving opportunities for young people.

Highly organised and proactive, you will be comfortable managing multiple relationships and coordinating activities across a range of stakeholders.

You will enjoy working collaboratively and be motivated by the opportunity to help schools access high-quality experiences that make a real difference to students.

The role holder will be required to undertake travel across the region and occasional evening work to support events and stakeholder engagement activities.

By joining us, you’ll:

Contribute to exciting, high-profile STEM initiatives that have a lasting impact on students and employers alike.

Work alongside passionate colleagues dedicated to shaping the future of STEM careers.

Be supported by a collaborative and dynamic work environment that fosters innovation and creativity.

Gain the opportunity to grow professionally.

Our Benefits

30 days holidays plus bank holidays (plus your birthday)

Access to an attractive pension scheme

Our full-time hours are 37 hours per week

Up to 3 paid volunteering leave days per year

A comprehensive employee assistance programme

Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more

Location

Home-based within the region, with regular travel to schools, colleges, partner organisations, and programme events.

Team meetings will take place in our London office and the postholder should expect occasional travel to our HQ at the National STEM Learning Centre in York.

Next Steps

Please click to apply and you will be directed to our website.

You will be asked to submit your CV and a cover letter explaining what interests you in the role and why you think you are our ideal candidate. Please indicate which location you are applying for (London or South East).

Closing date: Midnight on 21st June 2026

1st stage interviews: 29th June 2026 (online)

2nd stage: Full day assessment centre - Thursday 9th July 2026 (in person in London)

International Direct Marketing Creative Coordinator

Role Summary:

To work with the International Direct Marketing Manager to implement direct mail programmes that target existing and prospective donors across different PETA entities. This role is pivotal in driving innovation through data analysis, multi-channel integration, and creativity to enhance campaign development and fundraising income.

Position objective:

• To coordinate and deliver high-performing direct marketing campaigns across international markets, driving donor engagement and income growth
• To use data, testing, and creative thinking to continuously optimise campaigns and strengthen PETA’s fundraising programme

Term of employment:

Full-time, 12-month fixed-term (with hope to extend)

Location:

Remote in mainland UK

Salary:

£30,000 - £32,000

Reports To:
International Direct Marketing Manager

Primary Duties and Responsibilities:

• Act as the primary team member for managing and developing a comprehensive lapsed donor programme across PETA and other PETA entities
• Coordinate the direct marketing appeal delivery and selected appeals, including research, briefing, data selection, supplier liaison, and proofreading by using AI-supported tools
• Build and maintain integrated project schedules, ensuring all suppliers and colleagues are informed of timelines and deadlines
• Collaborate with print suppliers to identify cost-saving opportunities and share creative ideas early in the briefing process
• Liaise with the online team to strategically support mail appeals through coordinated email and social media campaigns
• Process invoices in line with agreed budgets and produce appeal cost reports
• Coordinate file storage and archival
• Analyse appeal data and response rates to generate insights and propose innovative, data-driven appeal ideas
• Development of non-specific appeal ideas, exploring opportunities in channels like the Vegan City Guides and our various Newsletters
• Support the production of performance reports to aid in strategic decision-making
• Develop and manage the welcome programme, with a strategic focus on improving long-term donor retention
• Proactively explore ways to use AI tools to improve efficiency, consistency, and speed in campaign delivery
• Build and maintain a comprehensive library of other charities' fundraising work across all channels
• Maintain campaign logs, departmental archives, and mailing samples
• Manage document storage and stock control
• Perform any other duties assigned by the supervisor

Required Skills and Qualifications:

• Advanced working knowledge of Microsoft Office, particularly Excel
• Proficiency in using a CRM systems (experience with Raiser’s Edge is highly desirable)
• Strong analytical skills with the ability to interpret data, analyse response rates, and translate findings into actionable recommendations
• Excellent organisational and project coordination skills with impeccable attention to detail
• Effective written and verbal communication skills, with experience in proofreading and briefing stakeholders
• Ability to prioritise a heavy workload, meet multiple deadlines, and work well under pressure
• A creative and innovative mindset with a passion for testing new ideas and strategies across different channels
• Demonstrated ability to take initiative, work with minimal supervision, and build effective relationships with internal teams and external suppliers
• Ability and willingness to work with AI tools, including ability to review, refine, and appropriately apply AI-generated outputs
• Willingness and ability to work on weekends occasionally to meet campaign deadlines
• Commitment to the objectives of the organisation
• Adherence to a vegan lifestyle strongly preferred

Partnerships Coordinator - TechFirst (London or South East Region)

Salary: £38,000

Build partnerships that create life-changing opportunities for young people

Are you a natural relationship builder with a passion for connecting organisations with meaningful social impact opportunities?

We're looking for two Partnerships Coordinators to develop and manage relationships with employers, technology organisations, universities, activity providers, and volunteers who can support delivery of the TechFirst programme.

Working as part of a regional delivery team, you will help create a vibrant network of partners who provide inspiring activities, industry insights, mentoring, volunteering, and career-related learning opportunities for young people.

About Us

STEM Learning’s vision is a world-leading STEM education for all young people across the UK. We are dedicated to improving young people’s lives through the power of STEM and believe great STEM education builds knowledge and skills that are vital for everyone.

To achieve this, we provide a range of support to formal and informal education, including subject-specific professional development for teachers and other educators, quality assured resources, support for STEM Clubs, and student-facing experiences. We also lead the STEM Ambassadors programme, which enables 28,000 volunteers to share their enthusiasm and expertise with young people and teachers throughout the UK via classroom activities, career talks, etc.

TechFirst is a new national, government funded programme helping young people develop technology skills, explore future careers, and build confidence through meaningful engagement with employers and industry professionals.

By bringing together schools, employers, volunteers, and community partners, we help ensure young people can access high-quality opportunities regardless of their background.

The Role

You will be responsible for identifying, recruiting, and supporting employer and delivery partners across the region.

Working closely with the Education Engagement Coordinator and Events and Communications Officer, you will ensure schools have access to a wide range of high-quality activities, volunteers, speakers, mentors, and industry experiences.

You will build long-term partnerships that contribute to programme growth, quality, and impact.

Our Ideal Candidate

You will have experience in partnership development, stakeholder engagement, account management, or business engagement.

You will be confident engaging with employers and external stakeholders, with excellent communication and relationship-building skills.

Highly organised and proactive, you will be comfortable managing multiple partnerships and identifying opportunities to increase engagement and impact.

This is an ideal role for someone who enjoys working with people, creating opportunities, and contributing to positive outcomes for young people.

The role holder will be required to undertake travel across the region and occasional evening events.

By joining us, you’ll:

Contribute to exciting, high-profile STEM initiatives that have a lasting impact on students and employers alike.

Work alongside passionate colleagues dedicated to shaping the future of STEM careers.

Be supported by a collaborative and dynamic work environment that fosters innovation and creativity.

Gain the opportunity to grow professionally.

Our Benefits

30 days holidays plus bank holidays (plus your birthday)

Access to an attractive pension scheme

Our full-time hours are 37 hours per week

Up to 3 paid volunteering leave days per year

A comprehensive employee assistance programme

Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more

Location

Home-based within the region, with regular travel to schools, employers, partner organisations, and programme events.

Team meetings will take place in our London office and the postholder should expect occasional travel to our HQ at the National STEM Learning Centre in York

Next Steps

Click to apply and you will be directed to our website.

You will be asked to submit your CV and a cover letter explaining what interests you in the role and why you think you are our ideal candidate. Please indicate which location you are applying for (London or South East).

Closing date: Midnight on 21st June 2026

1st stage interviews: 29th June 2026 (online)

2nd stage: Full day assessment centre - Thursday 9th July 2026 (in person in London)

London HQ (with 1–2 days remote)
Full time, 37.5 hours per week

About The Earthshot Prize
The Earthshot Prize is one of the world’s most ambitious environmental awards, built on a simple idea: urgency plus optimism leads to action. Inspired by President John F. Kennedy’s moonshot challenge, we are driving a decade of solutions to repair the planet.

Each year we identify and support 15 global finalists working across five key areas: Clean Our Air, Fix Our Climate, Revive Our Oceans, Build a Waste-Free World, and Protect and Restore Nature. Five winners receive £1 million each to scale their work, supported by a global network of partners, innovators, and funders.

The opportunity
We’re looking for a highly organised and proactive Partnerships Co-ordinator to join our Partnerships Team. This is a fantastic opportunity to play a key role supporting our Founding Partners, a group of major strategic partners who provide funding, expertise, and networks to power our work.

You’ll support the full lifecycle of partner engagement, from grant administration and reporting through to communications, events, and onboarding new partners. It’s a varied role offering exposure to senior stakeholders and the opportunity to contribute meaningfully to our mission.

What you’ll be doing

• Managing grant administration, reporting schedules, and partner communications
• Coordinating and delivering high-quality quarterly partner reports
• Supporting onboarding for new Founding Partners, including contracts and correspondence
• Managing event guest lists and invitations in collaboration with the Events team
• Coordinating diaries, meetings, and internal planning
• Acting as a central point of contact across teams for partnership activity
• Supporting proposals and new partner engagement where needed

What we’re looking for

• Experience in partnerships, fundraising, philanthropy, or stakeholder engagement
• Experience with grant administration, donor reporting, or proposal development
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication skills and confidence working with senior stakeholders
• High attention to detail across reporting, scheduling, and logistics
• A flexible, team-focused approach with a willingness to get involved
• Strong Microsoft Office skills and experience with CRM systems (Salesforce desirable)
• Professional discretion when handling sensitive information

Desirable

• Experience engaging with high net worth donors
• Experience supporting fundraising from individuals, corporates, or foundations

Benefits

• 25 days annual leave plus bank holidays, with office closure over Christmas
• 8 percent employer pension contribution
• Life assurance (4x salary) and critical illness cover (2x salary)
• Private medical insurance (with option to add family)
• 24/7 Employee Assistance Programme
• Enhanced family leave, including 6 months full pay for maternity/adoption and 3 months for paternity

Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. Over that time, we have grown into a highly successful, dynamic and influential charity, representing over 1,150 schools in the North East and 400 specialist schools nationally.

Our reputation as the Voice of North East Schools is firmly established, trusted by our members, respected by policymakers, and recognised nationally. We are now recruiting a highly motivated Deputy Events Manager to join our small but very successful team to provide maternity cover on a fixed-term basis for up to 12 months. This is an important delivery role within Schools North East, supporting the Events Manager to plan and deliver a high-quality events programme that provides practical support, insight and connection for schools across the North East and beyond.

The role requires someone with strong organisational skills, excellent attention to detail and the confidence to take ownership of allocated events from planning through to evaluation. You will support the delivery of a diverse programme of conferences, webinars, roundtables, training sessions and stakeholder events, helping to ensure that every event is well-run, financially sound, professionally delivered and valued by delegates, speakers, sponsors and partners.

This is a hands-on role in a busy team. You will need to work at pace, manage multiple deadlines, solve problems calmly and build strong working relationships with colleagues, suppliers, venues, speakers, sponsors and school leaders. You will also contribute ideas to improve the events programme, support income generation through delegate engagement, sponsorship and exhibitor activity, and help maintain the high standards associated with Schools North East events.

You will be joining a small, committed and high-performing team, where people take ownership, work flexibly and care deeply about the difference we make. If you combine strong delivery with initiative, creativity and a genuine commitment to supporting education in the region, we would be delighted to hear from you.

The Role

The Deputy Events Manager will support the Events Manager in the planning, coordination, delivery and evaluation of Schools North East’s annual events programme. The role will take responsibility for allocated events and projects, ensuring that each one is delivered to a high standard, on time, within agreed budgets and in line with the charity’s strategic priorities.

This is a key operational role within the Events team. You will work across conferences, online events, webinars, roundtables, training sessions, stakeholder events and other activities that bring together school leaders, business professionals, policymakers, commercial partners and wider education stakeholders. You will help ensure that delegates, speakers, sponsors and exhibitors experience Schools North East events as professional, purposeful and valuable.

Working closely with the Events Manager, you will contribute to the smooth running of the events programme by managing event logistics, coordinating suppliers and venues, supporting speaker liaison, maintaining accurate event information, contributing to marketing activity, supporting sponsorship and exhibitor delivery, and ensuring strong customer service before, during and after each event.

You will also play an important role in evaluation and continuous improvement. This will include gathering feedback, reviewing delegate and sponsor experience, identifying practical improvements, and helping the Events Manager to use evidence and insight to strengthen future events.

The Events Manager retains overall accountability for the events strategy, annual programme, income targets, budgets, commercial growth and team leadership. The Deputy Events Manager will contribute to these areas by delivering allocated events effectively, supporting income-generating activity, identifying opportunities for improvement, and ensuring that operational delivery reflects the quality and ambition of Schools North East. You will also deputise in the absence of the Events Manager.

Join our team

This is an important role in the organisation, working with a team of similarly motivated and like minded people with a strong desire to succeed, make a difference and support education in our region. In your role, you will support and be supported by the wider Schools North East team, which includes a dedicated Events team, Finance & Admin team, Marketing & Communications team, and Policy team.

Key tasks will include, but are not limited to:

Event Delivery and Operations

• Lead on the planning, coordination and delivery of allocated events, from initial briefing through to post-event evaluation
• Manage event logistics, including venue arrangements, delegate information, speaker requirements, supplier coordination, event materials, AV requirements and on-the-day delivery
• Ensure allocated events are delivered on time, within agreed budgets and to a consistently high standard
• Maintain clear event plans, timelines, task lists and records, ensuring colleagues have the information they need to support delivery
• Provide excellent customer service to delegates, speakers, sponsors, exhibitors and partners before, during and after events
• Support the Events Manager in ensuring that operational processes are effective, consistent and fit for purpose across the full events programme 

Programme Support and Development

• Support the Events Manager to deliver a comprehensive annual events programme aligned with Schools North East’s strategic priorities
• Contribute practical ideas for event content, formats, speakers, delegate engagement and continuous improvement
• Use delegate feedback, event data and stakeholder insight to help identify opportunities to strengthen the programme
• Support the development of online, hybrid and face-to-face events, ensuring that each format is well planned and professionally delivered
• Work with colleagues across the organisation to ensure events reflect current priorities for schools and provide tangible value to members and stakeholders

Income, Sponsorship and Commercial Support

• Support the delivery of income-generating events, including delegate bookings, sponsorship packages, exhibitor activity and partner engagement
• Help identify potential sponsors, exhibitors, speakers and partners for allocated events
• Liaise professionally with sponsors and exhibitors, ensuring agreed benefits are delivered accurately and on time
• Support the Events Manager with the preparation of information needed for sponsorship, exhibitor and delegate income monitoring
• Contribute to the development of commercial opportunities while ensuring that events remain mission-aligned and credible with schools

Financial and Supplier Management

• Manage event-level budgets for allocated projects, tracking expenditure and income against agreed plans
• Obtain quotes, liaise with venues and suppliers, and support cost-effective procurement for event delivery
• Maintain accurate financial and operational records to support budget monitoring, invoicing and post-event reporting
• Support the Events Manager and Business Manager with the preparation of event information for profit and loss reporting
• Ensure contracts, purchase orders and supplier arrangements are managed in line with organisational processes 

Marketing, Communications and Engagement

• Work with the Marketing & Communications team to support effective promotion of events
• Provide accurate event information, deadlines, audience insight and content for mailers, website listings, social media and delegate communications
• Support audience engagement by helping to identify target groups, school networks and stakeholder contacts for allocated events
• Ensure delegate communications are clear, timely and professional
• Help maintain the Schools North East brand and reputation through high-quality event materials, communications and customer service

Team Working

• Work closely with the Events Manager, Events Coordinator(s) and wider team to ensure effective delivery across the events programme
• Coordinate tasks for colleagues, temporary staff, interns or volunteers where required for specific events
• Contribute positively to a small, busy and flexible team, undertaking practical tasks as required to support the wider aims of Schools North East
• Share learning, feedback and improvements to support consistency and quality across events
• Work flexibly, including occasional early mornings, evenings, regional travel and national travel where required 

Person Specification

Essential

Event Delivery:

At least 3 years’ experience in event planning and delivery, including responsibility for coordinating events from planning through to evaluation

Operational Organisation:

Highly organised, with strong attention to detail and the ability to manage multiple deadlines, tasks and priorities at pace

Problem Solving:

Able to remain calm under pressure, solve practical problems quickly and respond effectively to unexpected issues during event planning and live delivery

Communication and Customer Service:

Excellent verbal and written communication skills, with the ability to provide professional, responsive and high-quality customer service to delegates, speakers, sponsors, exhibitors, suppliers and colleagues

Stakeholder Relationships:

Confident in building and maintaining effective relationships with a wide range of people, including venues, suppliers, school leaders, speakers, sponsors and partners

Income and Commercial Awareness:

Experience supporting income-generating events, including delegate bookings, sponsorship, exhibitors, ticket sales or commercial partnerships

Supplier and Venue Coordination:

Experience liaising with venues, AV providers, event suppliers and contractors to support high quality and cost-effective delivery

Budget Awareness:

Able to monitor event-level budgets, track income and expenditure, and maintain accurate records to support financial reporting

Technical Skills:

Confident using event systems, CRM or database platforms, virtual event software, G Suite or similar tools, and basic AV equipment

Collaborative Working:

A proactive, can-do approach, with the ability to work independently and as part of a small, busy team

Results Driven:

Highly motivated, target-oriented and committed to delivering high-quality outcomes that support education in the North East

Sector Interest:

An interest in, and ability to quickly understand, the education system and the issues affecting schools Desirable Experience in the education, charity, or membership sector

To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.

The Director of Audiences role is a new role at Freelands Foundation, and the successful candidate will be first in post. They will be joining us at a time of growth and opportunity, as we start planning for a major building refurbishment to re-open as a “centre for visual art education” with the needs of our audiences embedded into our plans and designs. All this while still delivering programmes and awarding grants that create positive change across our sector, including our flagship £1.5m Freelands Awards and our expanding Freelands Studio Fellowships with UK universities.

Reporting to the Executive Director, the Director of Audiences is responsible for one of the three core pillars of the Foundation. Alongside the Director of Programmes and the Director of Finance and Operations, they form the organisational leadership team who are responsible for delivering the Foundation's mission.

The Director of Audiences will lead the cohesive development and delivery of all Freelands Foundation's audience-facing work, delegating and managing delivery where appropriate, and ensuring that our audiences are identified and served in ways that meet our strategic objectives and align with our values.

They will lead the Audiences department that currently comprises the Head of Digital, Graphic Designer and Digital Content & Communications Coordinator.

Closing date: 12pm (noon) Tuesday, 30 Jun 2026

The National Criminal Justice Arts Alliance (NCJAA) is embedded in Clinks. It has a distinct network, identity and website as well as an advisory group, an independent chair and distinct funding for specific work.

The NCJAA aims to ensure that the arts are used within the criminal justice system as a springboard for positive change. The NCJAA represents a network of over 500 individuals and organisations that deliver creative interventions to support people in prison, on probation and in the community, with impressive results. We support this transformative work by providing a network and a voice to promote access to arts and culture for people in the criminal justice system, as a springboard to positive change.

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives.

Job purpose

To develop and grow the NCJAA network and develop and maintain effective working relationships with partners and stakeholders.

Job summary

The coordinator is responsible for overseeing all work and development of the NCJAA and sits within Clinks’ National Influencing & Networks directorate . The coordinator will work with a range of different stakeholders, including the NCJAA Advisory Group and the wider membership, to improve policy and practice in relation to arts-based work with people in prison, on probation and in the community. This includes maintaining and strengthening the NCJAA as the leading national network for arts organisations and individuals that work in the criminal justice system.

Reports to: Clinks Director of National Influencing & Networks

1. Duties and key responsibilities

Strategy and planning

· Work closely with Clinks colleagues and the NCJAA network to develop and deliver the NCJAA annual work plan which include a range of activities that will raise the profile and promote the work of the arts sector in the CJS, including events, publications, training, mentoring, research and networking opportunities

· Work closely with Clinks colleagues, the NCJAA advisory group, chair and wider network to help inform and shape the future direction of the NCJAA and its strategic goals, paying particular attention to its role, sustainability and emerging opportunities

· Coordinate the quarterly arts forum in collaboration with the Reducing Reoffending Third Sector Advisory Group (RR3) arts seat holder and government representatives

NCJAA project management & delivery

· Provide leadership for the NCJAA in the arts and CJS sectors

· Deliver the projects set out in the NCJAA’s annual workplan

· Coordinate the functioning of the advisory group of the NCJAA, including its quarterly meetings, minutes and election

· Manage work as required by NCJAA’s role as an Arts Council England Sector Support Organisation, including how we effectively capture and measure the NCJAA’s impact as the leading national arts and criminal justice network

· Provide regular and relevant reporting information as necessary to ensure all NCJAA projects and activity are working to the agreed timetable, budget and are achieving agreed outputs and outcomes, reporting any exceptions promptly to the Director of Support and Development

· Work collaboratively with various Clinks’ staff teams to deliver the NCJAA work plan and support the delivery of Clinks’ wider work plan

Stakeholder and external relations

· Work closely with HM Prison and Probation Service and other government departments and agencies to promote communication and partnership between Government and the arts in the criminal justice sector e.g. working with and supported by Clinks’ policy team, participate in meetings of the Reducing Re-offending Arts Forum convened jointly by Clinks and HM Prison and Probation Service

· Work within Clinks’ National Influencing & Networks directorate to ensure the experience and knowledge of arts and cultural organisations working in criminal justice is reflected in Clinks representation and influencing work with national government

· Assist colleagues working in the arts sector to interpret the emerging criminal justice environment and develop sustainable opportunities

· Maintain a wider view of criminal justice and arts policies and guide and support arts organisations to interpret these in a relevant and appropriate manner

· Identify and promote research and evidence in the field of arts and criminal justice

Income generation

· Work with Clinks colleagues responsible for income to identify funding sources, submit funding applications and monitoring reports when required, both for specific NCJAA projects and for the future funding of the work as a whole to ensure the sustainability and future development of the NCJAA

Budget

· Work with Clinks colleagues responsible for finance to maintain financial oversight of the overall NCJAA budget and all relevant project budgets to support the NCJAA work to progress effectively

2. General responsibilities 

· Represent and be an ambassador for NCJAA and Clinks

· Work to support the mission, ethos and values of Clinks

· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position

· Support and promote diversity and equality of opportunity in the workplace

· Work collaboratively with others in all aspects of our work

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification

Experience

· Experience of the arts and social inclusion sector is essential

· Experience of the criminal justice voluntary sector is desirable

· Experience in forming working relationships with opinion formers and key stakeholders to influence policy and practice.

· Experience in leading and monitoring complex projects and measuring impact with national strategic significance, preferably in the arts.

· Experienced in multiple funder and stakeholder management

· Proven track record of developing and delivering successful projects, including the development of project plans and budgets; implementation; evaluation; reporting and monitoring

· Working to deadlines singularly and as a part of a team responsibility

Skills and abilities

· Excellent interpersonal and strong spoken and written communication skills which engage audiences, encouraging understanding and participation

· Ability to liaise with a wide range of stakeholders with different perspectives, including voluntary sector agencies, arts organisations, government, private sector, service users and media

· The ability to lead, inspire and co-ordinate a complex network of organisations working  and supporting arts in criminal justice settings

· Influencing, negotiation and communication skills at a national level

· Facilitate and chair meetings at all levels of the organisations engagement – nationally, regionally, locally

· Highly organised with an ability to maintain effective record keeping systems

· Adopt a problem solving, solution-focused approach and make decisions effectively and timely

· Ability to work both independently and as part of a team

· Strategic thinking, planning and project management skills

· IT skills at a level that supports report writing, email, internet and databases

· Adaptability and flexibility in being able to take on new roles and manage a range of different internal and external relationships.

· Budget management and reporting skills

Knowledge

· Knowledge and understanding of the criminal justice system policy and operating environment in order to promote and support the arts within it.

· Understanding the value of different art forms in criminal justice settings

· Knowledge and experience of national policy, practice and membership organisations relating to arts and/or criminal justice sector

Education and training

· No one specific qualification is required, but evidence of recent continuing professional development in a professional area with demonstrable relevance to the role

Personal attributes and other requirements

· Able to travel extensively nationally

· Able to work some evenings and weekends and stay overnight where necessary.

· Works well in a team with a flexible approach to work

· Personal resilience and the ability to stay focused in a rapidly changing environment

· Demonstrable passion for and commitment to the transformative role of the arts in criminal justice settings

· Demonstrable commitment to anti-racism, anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work

· Commitment to the values and ethos of supporting people in the criminal justice system

· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS