Digital and website manager jobs
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in England and Wales to facilitate the delivery of our support services through our network of volunteers.
At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.
The Scottish Development Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Scottish Development Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.
The post holder will help to expand our reach in Scotland to help raise the charity’s profile and ensure we are delivering vital supportive services to everyone affected by in Scotland this includes work with the wider team to develop exciting new projects to achieve our ambitious goals.
Closing date for applications: 10am Wednesday 11th February 2026
Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.
Location: Home-based in Scotland
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
The Royal Commission's diverse and growing alumni community spans academia, industry, science, engineering, and the arts. We are now seeking an Alumni Manager to strengthen engagement with this community and help build meaningful, long-term relationships that enhance the impact of our programmes.
The Royal Commission for the Exhibition of 1851 is a historic charitable foundation established to carry forward the legacy of the Great Exhibition. Today, we support excellence in research, innovation, and STEM education through prestigious postgraduate fellowships and awards, alongside the stewardship of our South Kensington estate.
The Role
Reporting to the Secretary to the Royal Commission, the Alumni Manager will lead the coordination and delivery of our alumni strategy. This is an exciting opportunity for someone with strong communication and organisational skills who enjoys building communities and working in the not-for-profit or higher education sector.
Key Responsibilities
Alumni Relations & Community Building
· Maintain and develop the Commission’s alumni network, fostering long-term engagement.
· Work with the Secretary and Alumni Steering Group to develop and deliver an alumni engagement plan.
· Act as the main point of contact for alumni enquiries.
· Manage alumni use of Commission facilities.
Communications & Content
· Produce newsletters, alumni profiles, updates, and case studies.
· Manage alumni-related online content, including website updates and mailing lists.
· Coordinate content and publication of the annual external stakeholder magazine.
· Develop targeted communications for different alumni audiences.
Events
· Plan and deliver dedicated alumni events.
· Support alumni in delivering their own events.
· Assist the Events Coordinator and executive team with other Commission events.
Data & Administration
· Maintain and develop the alumni database, CRM (Hivebrite), survey tools, and internal records.
· Ensure alumni data is accurate and up to date.
· Track engagement metrics and prepare reports for internal review.
You may also be required to undertake other duties reasonably associated with the role.
About You
Essential qualities
· Experience in alumni relations, community management, stakeholder engagement, or a similar role.
· Excellent written and verbal communication skills.
· Strong organisational skills and the ability to manage multiple projects.
· Experience planning and delivering events.
· Ability to build positive relationships with a diverse range of stakeholders.
· Proficiency in CRM or database systems and Microsoft Office.
Desirable
· Experience in higher education, charities, research organisations, or learned societies.
· Understanding of academic or research environments.
· Experience in digital communications, content creation, or website management.
Salary & Benefits
Salary: £16,932 per annum (10 hours per week; £59,262 FTE).
Flexible working hours agreed with the Secretary, within core hours of 10am–4pm.
At least one day per week working from the office.
Annual leave: 8.5 days plus public holidays (pro rata).
Employer pension contribution of 15% of gross salary via The People’s Pension or a personal pension scheme.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Are you the experienced charity leader that will take our operational delivery to the next level?
The Operations Manager is a new leadership position that will play a pivotal role in the delivery of FFLAG’s operations which span online, offline, and local group support for parents and carers of LGBT+ loved ones. We also want you to bring experience of fundraising to help ensure we stay financially secure for the long term.
About FFLAG
FFLAG is a national voluntary organisation and registered charity and is the UK’s longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980’s and 90’s as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.
Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their LGBT+ family members with love and pride.
We offer a range of support options spanning 121 online and helpline support services, to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides. We attend as many Pride events as we can and our work supports thousands of families every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies.
In addition to our support work, FFLAG advocates for the full human and civil rights of LGBT+ individuals. FFLAG speaks out and acts to defend and enhance those human and civil rights.
What this job is all about
Simply put, as Operations Manager you will ensure the charity's activities are effective, sustainable, and aligned with our mission to support families with LGBT+ members
Reporting directly to the Chair, working closely with the Board of Trustees and supported by a part-time Volunteer Engagement & Events Coordinator you will:
- Lead and supervise the daily operational functions, ensuring smooth and compliant delivery of services.
- Lead fundraising activities, including grant applications, donor stewardship, and partnership development.
- Manage and support staff and volunteers, nurturing a positive, inclusive, and collaborative culture.
- Support the Trustees to ensure compliance with all relevant UK charity legislation and regulatory requirements (e.g., Charity Commission, safeguarding, risk management, data protection).
- Collaborate with the Chair and Board of Trustees to develop and implement strategic plans, with clear KPIs and measurable outcomes.
What else might you be involved in?
Because this is a new role we expect to learn together about what additional activities you can support us with beyond the key priorities mentioned above. This could include helping us to:
- Monitor and report on operational performance, identifying opportunities for innovation and growth.
- Oversee financial management including budgeting, forecasting, and reporting, ensuring resources are used efficiently and transparently.
- Oversee communications and stakeholder engagement, including public relations, digital presence including website and social media, and community outreach.
- Act as an ambassador for FFLAG at events, forums, and in collaborative partnerships.
What are the skills and attributes you will need to be successful?
As the most senior employed position in the charity, we need an experienced operational leader that can grow with us. You will be self-motivated and enjoy working independently without the need for close supervision.
In terms of specific areas of skill or experience we are looking for people who can demonstrate previous experience of:
- Operational Leadership: Demonstrable experience in a senior operations role, ideally within the charity or voluntary sector.
- Fundraising: Experience supporting or leading fundraising campaigns and developing income streams.
- Governance: Knowledge of UK charity governance and regulatory compliance.
- People Management: Confident in leading, motivating, and developing a small team and volunteers.
- Commitment to Inclusion: Passionate about equality, diversity, and supporting the LGBT+ community and their families.
As an experienced leader we would also expect you to have:
- Financial Acumen: Proven ability to manage charity finances, budgets, and reporting processes.
- Communication: Excellent written and verbal communication skills; able to represent the organisation externally.
- Strategic Thinking: Able to translate vision into actionable plans and execute effectively.
- Problem Solving: Resourceful, adaptable, and solution-oriented approach to challenges.
- Digital Skills: Comfortable with digital tools and platforms, social media, and remote/hybrid work practices.
Why join us?
FFLAG is a mission driven charity that makes a real difference to the lives of parents and carers and their LGBT+ loved ones. Our work matters. And we know we can get even better in how we deliver.
That’s where this role comes in. It’s an amazing opportunity to grow as a leader whilst helping us manage our growth and deliver excellent support services.
We offer flexible remote working – we expect 3 days per week of effort but how you deliver that is open to discussion. And we are offering what we believe is a competitive financial and benefits package for the role.
How to apply
Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer three screening questions about your skills and experience.
We plan to do first-round interviews through February and are hoping to appoint to the role in March.
Closing date for applications is Friday 30th January.
Our mission is to support families with LGBT+ members
The client requests no contact from agencies or media sales.
We are seeking a Head of Digital, Data and Technology to lead and shape our digital infrastructure, data governance and analytics capability.
Head of Digital, Data and Technology
Location: Head Office, Regents Park, London NW1 – Hybrid + Some travel required
Salary: C. £90,000
Purpose of the role
The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common, we are all conservationists, and passionate about restoring wildlife.
In this role, you’ll guide and empower ZSL on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact.
You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how we tell our conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening our conservation storytelling, this role will evolve and future-proof ZSL’s digital ecosystem while supporting our mission to protect and restore nature in the UK and around the world.
This post is a blended role for office and home working; some travel to Zoo sites will be required.
Key Responsibilities:
Digital leadership and transformation
- Define and deliver a transformative digital, data, and technology vision aligned with ZSL’s strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement.
- Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth.
- Lead ZSL’s digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation.
- Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience.
- Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities.
Systems and infrastructure
- Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement.
- Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments.
- Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime.
- Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across ZSL systems.
Data, Analytics and Cyber Security
- Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset.
- Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware.
- Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders.
- Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience.
People Leadership
- Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning.
- Build capability across the organisation to enhance digital literacy and adoption of new technologies.
About You
- Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time.
- Proven track record of developing and delivering organisational digital and ICT strategies.
- Broad experience across multiple IT and digital disciplines.
- Experience managing budgets with a focus on cost-effectiveness and value for money.
- Demonstrated success in leading and developing large, high-performing teams.
- Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction.
- Deep understanding of data ecosystems, including platforms, governance, and insight generation.
- Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies.
- Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice.
- Highly skilled at influencing and building relationships at senior organisational levels.
- Strong commitment to creating a culture that lives ZSL values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical).
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: 8th February 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Havant
Salary: £35,482 - £38,224
Hours per week: 37
Contract Type: Full Time/Permanent
Reference Number: STOPDA811
Main Purpose and Scope of the Job:
This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.
Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs
Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met.
Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.
Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.
Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.
Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
The client requests no contact from agencies or media sales.
Are you ready to help shape learning that truly supports people to thrive?
Strong learning underpins how we support our community, and at the Motor Neurone Disease (MND) Association the Learning and Development Manager will help shape the skills and confidence that move us forward.
As our Learning and Development Manager you will strengthen how we grow skills, build confidence and support all our people including staff and volunteers. A key part of this role is a genuine passion for delivering hands-on, engaging training that brings learning to life and supports people in a practical, meaningful way. You will guide the development of an inclusive learning culture that helps our teams work well together and prepares us for the future. You will join a supportive environment where we think big and focus on what matters most.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week.
Key Responsibilities
- Create a clear, phased L&D roadmap that takes us from solid foundations to more modern and digital learning approaches
- Develop and deliver programmes that strengthen skills across all levels, with a strong focus on supporting managers and leaders
- Support and develop L&D team members
- Design and deliver regular learning opportunities including workshops, e-learning and practical sessions that support change and everyday effectiveness
- Use learning insights and data to understand successes, needs and inform planning
- Support a joined-up L&D partnering approach to offer tailored guidance to teams
- Lead and coordinate L&D projects and change initiatives in collaboration with leaders and experts
- Ensure all learning is inclusive and accessible for everyone
- Manage the L&D budget carefully and maximise value from the Apprenticeship Levy
About You
- Proven experience building or developing an L&D function from the ground up, ideally in a charity or purpose-led setting
- Strong background in blended learning across in-person, virtual and digital formats
- Solid project management experience, including LMS oversight
- Confident using data and insights to understand impact and inform decisions
- Good understanding of learning theories, best practice and emerging digital tools
- Professional study or equivalent experience in Education or Learning & Development
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
Interviews are due to take place on Tuesday 24th February, face-to-face in London.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you enjoy building strong relationships, finding practical solutions and working collaboratively, we’d love to hear from you. Join us as our Learning and Development Manager and help shape a confident, future-ready workforce.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: 9months Fixed Term Contract - (Maternity Leave Cover)
You’ll be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will support the delivery of our Legacy Programme, as we continue to grow this source of sustainable income and inspire more supporters with this unique way of giving.
About the role
Legacies sit at the heart of our new Brand, Marketing and Fundraising Strategy as one of our highest-priority income streams. As Individual Giving Executive, you’ll play a key role in delivering a programme of stewardship, marketing and acquisition that has driven significant growth in recent years.
As we continue to utilise and test new channels and audiences, you’ll be using creativity and innovation to develop campaigns and communications to inspire people with this way of giving. By collaborating with colleagues from across the organisation and our trusted partners, you’ll be bold in delivering an impactful stewardship programme that nurtures our supporters’ consideration. You’ll take an equitable approach in sharing stories of people experiencing homelessness, to deepen our supporters’ engagement and bring them closer to our mission.
About you
We’re looking for an organised project-manager and ideally someone with experience of delivering communications to a mass audience and/or digital acquisition. You’ll be an excellent communicator, online and in print, and be comfortable having tactful conversations with our supporters.
As this role is temporary maternity cover, we’re looking for someone who can hit the ground running and get involved with multiple projects straight away. To be successful in this role you will:
- be an effective project-manager, adept at engaging and influencing stakeholders and fostering collaboration to achieve objectives
- enjoy thinking creatively and using storytelling to bring complex issues to life
- be confident in your communication skills, whether writing persuasively for a specific audience or talking 1:1 with a supporter of Crisis
- be comfortable using digital platforms and technology and working with data to improve outcomes
- take an organised and proactive approach to managing your workload and balancing different priorities
- be a solutions-focused problem solver and ready to adapt to a changing environment
Previous experience in direct marketing or stewardship is essential, ideally within a fundraising or legacy context. Most of all we’re looking for a candidate who’s passionate about ending homelessness and can play an active role in a busy, diverse and dynamic team.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 8th February 2026 at 23:59
Interviews will take place week commencing 16th February 2026, online via MS Teams
Interview process: Competency based interview.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Campaigns Lead
Hours: 35 hours per week, permanent, subject to a probationary period
Salary: £34,434 to £36,363 – NJC Scale Points 23 to 25
Based: Working from home, with regular meetings across Greater Manchester; occasional travel to other cities.
BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being. We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.
The Campaigns Lead is responsible for creating and coordinating health campaigns across BHA.The role will support all our projects, and our core team, with their campaign work, collecting meaningful data about the work of BHA, raising the profile of these issues and ensuring that the voices of our service users are heard far and wide.
The successful applicant should bring a proven track record in developing and delivering health awareness campaigns or public health communications. You should have strong experience creating engaging content for digital platforms and social media, and a commitment to working with marginalised communities, particularly Ethnic Minority communities and LGBTQ+ people.
We are looking for someone who can use data and evaluation to measure effectiveness, and who has experience of stakeholder engagement and partnership working in the VCSE sector.The post holder will have the following essential criteria:
- Experience of developing and delivering health awareness campaigns or public health communications
- Experience of creating engaging content for digital platforms and social media
- Experience of working with marginalised communities, particularly Ethnic Minority communities and/or LGBTQ+ people
- Experience of using data and evaluation to measure effectiveness and inform decision-making
- Experience of stakeholder engagement and partnership working in the VCSE sector or similar
- Commitment to BHA's values and ethos
- Willingness to occasionally work unsociable hours, including the occasional overnight stay
Benefits of working with BHA:
- 25 days annual leave plus bank holidays pro rata
- Birthday leave
- Employee Assistant programme (includes income protection)
- Enhanced maternity and paternity pay
- Cycle to work scheme
- Enhanced occupational sick pay
- Flexible working
If you would like to discuss this role, please contact Aydin Djemal to arrange an informal telephone discussion.You can apply by completing the Application Form on our website and submitting it in line with the instructions provided.Your application must detail how you meet the points asked for in the person specification.
CVs will not be accepted, and applicants must have the right to work in the UK at the time of appointment. We are not able to offer visa sponsorship.
We carry out right to work checks fairly and without discrimination.Appointment is subject to a Basic DBS check. We only request information we’re legally entitled to and assess it in line with the Rehabilitation of Offenders Act 1974 and DBS filtering rule.
The closing date for applications is 2 March 2026
Interviews will be held on Interviews w/c 09 March 2026
Reasonable adjustment
We are committed to creating an inclusive workplace that values equality, diversity, and inclusion. We welcome applications that represent the rich diversity of the communities we serve. As a disability confident employer, we actively work to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us at any stage.
The client requests no contact from agencies or media sales.
Your outstanding management of the Woodland Heritage Skills project will ensure that the project meets its objectives and in doing so help the charity in achieving its mission.
You will be a core part of how Woodland Heritage is achieving its mission and it will be an incredibly rewarding and varied experience!
Your work with the charity will be as part of a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow.
About the role
- The role is full time 37.5 hours per week for a fixed term of two years, with planned evening and weekend working as required.
- We can offer flexible working and hybrid working. You may wish to work at Whitney Sawmills, Herefordshire, for example for a day per week, though this is not required.
- 25 days plus Bank/Public holidays as paid leave
- Salary £35,000 PA FTE
- Your line manager will be the Chief Executive
- Employer contribution from nest pension
All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.
This role is part of a £238,442 grant from The National Lottery Heritage Fund to create ‘Woodland Heritage Skills’; two years of educational workshops, digital educational assets and collaboration with its members and partners to deliver the charity’s new Open Woods & Workshops initiative.
A tremendous £13,547 of this grant is matched funding from the outdoor furniture B-Corp Gaze Burvill, a corporate member of Woodland Heritage, alongside fellow personal and corporate members of the charity.
About you
You will have a committment to the vision and values of Woodland Heritage and a desire to bring about positive change in the relationship between people and woodlands. You will have demonstrable experience of managing projects, delivering educational impact and a willingness to learn and to be flexible.
Visit our website to download the job specification and learn how to apply. We'd love to hear from you!
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy.
Join Our Team as a Parish and Appeals Fundraiser
Join a small, friendly team. Shape something new. Make a real impact.
We’re looking for a Parish and Appeals Fundraiser to join our growing and supportive fundraising team at an exciting time of development. This is a brand-new role where you’ll help shape our approach to fundraising from the ground up — growing and supporting individual giving in our parishes, helping to build a new CMS, developing diocesan-wide appeals, and co-creating a simple and effective legacy campaign.
You’ll be working in a collaborative, welcoming environment with people who are passionate about making a difference and open to new ideas. We’re looking for someone who enjoys working with people, is organised and detail-focused, and is comfortable working across different platforms.
About the Role
Appointment Type: Full-time, Permanent
Working Hours: 35 hours per week, Monday - Friday, though reduced hours and flexi-time will be considered.
Location: Diocese of Salford Cathedral Centre - 3 Ford Street, Salford M3 6DP
We’re happy to discuss flexible and hybrid working arrangements and are keen to support a healthy work–life balance.
Salary & Benefits: £ 30,131 - £33,406 per annum, 25 holidays, plus statutory bank holidays and 5 Diocesan closure days.
Main Responsibilities
- Work collaboratively with the Senior Fundraiser to refine and roll-out the parish fundraising programme.
- Work collaboratively with the Senior Fundraiser and Deputy Chief Operating Officer to devise and deliver a programme of annual diocesan appeals.
- Develop and deliver clear and engaging content for print, digital, website and social media elements of the appeal.
- Ensure donors and users have an accessible and seamless experience across all channels.
- Ensure projects are delivered within budget, checking and seeking advice where necessary.
- Implement and maintain a diocesan Customer Management System
- Prepare and share donation reports and feedback for each parish programme and diocesan appeal.
- Review and analyse reports to gain insights into donor behaviour and improve future fundraising activity.
- Develop and implement a simple legacy strategy
- Work collaboratively with the Senior Fundraiser and Trust Fundraiser to explore and develop other fundraising income streams.
- Research and keep abreast of industry activity and trends.
- Undertake any other reasonable tasks as required by the department/ diocese.
Safeguarding: The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post-holder will be expected to contribute to a positive culture of safeguarding within the organisation. All employees of the Diocese are expected to work to promote the safeguarding of vulnerable groups.
They must familiarise themselves with and adhere to the procedures on how to deal with allegations or concerns of abuse and the Church’s Safeguarding Policies and Procedures which can be found at our Diocesan website.
The client requests no contact from agencies or media sales.
About BoB:
Build on Belief’s mission is to ensure sure that anyone with lived experience of alcohol or drug problems has a place where they can get on-going peer support from others with similar experience – to help them improve their quality of life, health and wellbeing, reintegrate into wider society and benefit the local community.
BoB exists to help people at all stages in their lives to overcome the harm caused by their drug or alcohol use. It does this by combatting loneliness, overcoming stigma, introducing people to positive friendship groups, and providing activities that people find meaningful.
Job purpose:
This is a creative opportunity for someone who wants to make a difference with one of the country’s leading Lived Experience Recovery Organisations for individuals who have or have had a substance use disorder.
The Innovation, Development Fundraising Manager is a new role within the charity. The purpose of this position is to work with the Senior Leadership Team and other staff members to:
· Help develop and fund new activities in our existing services.
· Through the development and modelling of pilot projects, help the SLT with the implementation of our three-year strategy and seek funding through trust and grant foundations for the delivery of the above.
· Collaborate with the Chief Executive to identify and apply for new funding streams that support the work and growth of the charity and build on our current service delivery.
You will seek to develop and diversify the base of supporters and to achieve fundraising targets working with the CEO and SLT, supported by the board of trustees. We want to continue with our local services contracted income but also to develop other income streams, expand our supporter networks and build our sustainability for the future.
The successful candidate will also develop and maintain appropriate relationships with trusts, foundations and their representatives, ensuring the highest quality of stewardship and cultivation of a proactive relationship-based approach to seeking new funding opportunities.
Working as part of a small leadership team and, reporting to the Chief Executive, you’ll capitalise on our success in partnering with some large addiction treatment providers. These have delivered innovative approaches to recovery across London.
With this backdrop, we will look to you to develop and deliver successful plans to diversify and optimise our income as well as developing the tools, processes and internal expertise to ensure sustainability.
The post holder would have the opportunity of working with a passionate, dedicated small central team, with a positive team spirit. There is a high level of commitment to developing this new area of income generation from management and trustees providing the post holder with the opportunity to excel and meet strategic targets.
Responsibilities and main duties:
o Work closely with the CEO, Board of Trustees, and others in the leadership team to develop and spearhead delivery of a funding and financial plan that will enable delivery of our mission, strategy 2026-29 and delivering our financial strategic objectives.
o Proactively research and develop opportunities from trusts and foundations, developing a funding database and pipeline.
o Working with the CEO and service managers, initializing, and developing projects, producing compelling funding proposals and grant applications, initiating prospect meetings, and confidently pitching new funders to successfully convert prospects to funders or donors.
o Work with the leadership team and local service managers, and volunteers to fundraise local community support activity in the areas we operate in.
o Explore and test new fundraising approaches (such as events and corporate) to further grow and diversify income,
o Research and implement the introduction of a suitable CRM system to maintain accurate records of all fundraising activity (including contracted income), providing high quality reports to the leadership team, CEO and trustees, and to develop a data led approach to future fundraising.
o Manage and monitor ongoing funder reporting, ensuring that effective records of grant/funding bids and their conditions are kept and strictly adhered to by project leads, and that interim and end of project reporting is completed to a high standard, consulting with project leads where appropriate.
o Build and sustain strong relationships with a broad range of funding individuals and organizations, using a wide range of appropriate stewardship approaches to develop and retain their support for Build on Belief.
o Stay informed of existing and new fundraising legislation and ensure all fundraising activities are compliant with the Code of Fundraising Practice and all other statutory obligations, maintaining and communicating internal policies as appropriate.
o Actively instill an organizational culture of fundraising, ensuring that everyone in the organization, including our trustees, understands and contributes to our fundraising strategy.
o Develop a good working knowledge of the charity’s activities, our approaches to addiction and recovery and some of the wider evidence base to tackle addiction and dependency to represent BoB authoritatively to supporters and external audiences.
Experience
o Experience and proven record of soliciting, managing, and securing income from trusts and foundations, corporates, and/or major donors.
o Experience of developing successful grant applications and proposals for support to trusts and foundations.
o Digital fundraising fluency including experience of using and/or developing a CRM system to support fundraising activities and understanding of digital fundraising approaches.
Knowledge
o Strong understanding of the current UK charitable funding landscape including excellent knowledge of charitable grant giving organizations.
o Knowledge of fundraising best practices, regulation, and policies.
Skills and personal attributes
o An outstanding written communicator with the ability to absorb and synthesize complex information and translate this into compelling written cases for support.
o Excellent interpersonal and relationship management skills with the ability to relate to, influence and persuade internal and external stakeholders at all levels.
o Ability to prioritize a demanding workload and a committed approach to achieving results and targets under time pressure.
o To learn and evaluate creative approaches and to remain resilient in the face of setbacks.
o Well-developed organizational and planning skills, able to develop ideas and concepts into effective action plans and then deliver them.
o Strong empathy and commitment to helping those with adverse histories and lifestyles, drawn from their own lived experiences, aspiring to inclusion, diversity, and equity.
Benefits
Along with a competitive salary and an opportunity to work alongside an inspiring team of people with lived experience, we can offer:
o 28 days annual leave (plus bank holidays)
o Flexible working and hybrid/home working
o Support with training, professional growth and development.
o Enhanced statutory benefits.
How to apply
Please send us your CV with a covering letter by FRIDAY 20th February 2026 @ 5PM.
Recruitment process
Stage 1: Application closing date Friday 20th February 2026 by 5pm.
Stage 2: Shortlist notification to candidates: w/c 23rd February 2026.
Stage 4: Shortlist interviews in person London, Earls Court w/c 2nd March 2026.
Stage 6: Notification 9th March 2026.
You can let us know as part of your application if you require any adjustments or support through the recruitment process.
If you do not exactly fit all the criteria but have relevant experience and passion for the role that could make you a great candidate, we would still love to hear from you.
We promote inclusion, diversity and equity throughout our recruitment process and in our workplace. We welcome your application regardless of age, caring responsibilities, disability, ethnicity, gender, gender identity, marriage and civil partnership, religion or belief, sexual orientation and lived experience of addiction.
The client requests no contact from agencies or media sales.
Are you highly organised, confident with digital systems, and motivated by work that genuinely transforms lives? This part-time maternity cover role offers an exciting opportunity to join Embrace the Middle East’s friendly Shared Services team and support the charity’s vital mission.
In this role, you will help ensure our CRM and wider digital systems run smoothly and effectively, enabling teams across the charity to deliver exceptional service to our supporters. You will use your strong attention to detail, technical capability, and problem-solving skills to maintain accurate data, streamline processes, and support colleagues in their work.
With flexible working arrangements, a supportive team environment, and the opportunity to contribute to meaningful, justice focused work across the Middle East, this role is ideal for someone who enjoys enabling others to thrive through excellent systems and service.
This role is predominantly home working, with the requirement to work at Embrace’s office in High Wycombe once every fortnight for team building purposes.
For more information and to apply, please visit our careers page.
Closing date: 5.00pm on Friday, 13 February 2026.
Early applications are strongly encouraged.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Marketing and Campaigns Manager is responsible for the delivery and implementation of the company’s marketing, campaigns and district event activity. You will lead on the planning and delivery of integrated marketing and engagement strategies and brand activations that enhance visibility, support our five-year business plan and strengthen stakeholder relationships. This role will require creativity, organisation, collaboration and a strong ability to deliver results.
Key Duties and Responsibilities
Campaigns, Content Creation and Management
- Schedule and manage the annual marketing calendar in line with company objectives.
- Develop tailored campaigns for audiences to drive member engagement, brand and district awareness.
- Plan, execute and optimize campaigns across digital and print channels.
- Develop campaign toolkits and templates to support member participation.
- Maintain accurate and timely content on the company’s websites and channels to reflect the brand values, activity and evolving reputation.
- Plan and update all social media accounts including but not limited to Meta and LinkedIn with responsibility for growth targets.
- Scope, manage, develop and distribute required marketing materials using digital and print platforms
- Actively collate and report on all aspects of marketing and communications for internal and external purposes and consider innovation/service improvements where appropriate.
- Set and monitor KPIs across campaigns and events for continuous improvement.
- Work with external agencies managing the creative process to deliver on time and in budget.
Brand and communications
- Assist in the planning and delivery of a new brand identity and brand proposition
- Maintain an accurate and relevant image library and logo library for communications purposes, with the ability to do necessary editing.
- Maintain accurate and up-to-date membership materials for use in member communications.
- Responsible for sourcing, designing and maintaining an up-to-date bank of corporate assets.
- Act as brand guardian for all corporate content and visual identity.
- Prepare and deliver executive communications on behalf of senior leaders as needed.
- Lead on presentations and meetings with member businesses as required.
- Support accurate recordkeeping of the contact database.
Event Planning and Delivery
- Lead the planning, delivery, promotion and evaluation of campaign focussed events.
- Oversee the annual events calendar across the company, ensuring they are in line with company objectives.
- Manage supplier and venue relationships, ensuring events are delivered on time and within budget.
- Collaborate across departments to ensure events align with wider business objectives and advise on requirements as needed.
- Ensure events meet company quality and branding standards.
- Lead on promotion of events and attendee engagement strategies.
- Monitor spend to ensure events remain within budget and collect post-event feedback for continuous improvement.
Person Specification
- Marketing experience gained through working in direct response, member marketing or similar, likely to require at least 5 years prior relevant experience.
- A flexible approach, professional outlook and positive attitude is essential.
- Ability to thrive in a fast-paced environment, with flexibility to manage changing priorities, with proven ability to adapt.
- Collaborative team member, able to work across teams with peers in other departments to help further projects
- Confident interpersonal and communication skills for face to face and remote interactions.
- Excellent copywriting skills along with an aptitude for proof reading.
- Experience having written copy and created content for social media
- Exceptional personal planning and organisational skills.
- Adept at independent working taking accountability for own workload and timely deliverables of work.
- Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision yet maintaining regular communication within the team.
- Ability to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Demonstrable success leading multichannel campaigns.
- Proven experience managing and delivering events to high standards.
- Strong project management and organisational skills.
- Confident in managing stakeholders, suppliers and cross-functional teams.
- Proficient in Word, Excel, PowerPoint and CRM systems.
- Proficiency in digital marketing tools, not limited to Canva, Campaign Monitor and WordPress.
How to apply
To apply for this role, please send a maximum 1-page supporting statement and your CV.
Shortlisted candidates will be invited to interview no later than the w/c 02 March 2026. We will be reviewing applications as they come in and reserve the right to close the application early if appropriate.
The client requests no contact from agencies or media sales.
The Salesforce and Systems Manager will play a key role in the Programmes team ensuring that our systems and processes run smoothly, that data is accurate and well maintained, and that we continue to innovate through our use of data systems to improve delivery and working across the wider Trust.
You will lead the usage and development of our Customer Relationship Management (CRM) platform, Salesforce, for the delivery and evaluation of our programmes. You will be responsible for overseeing the building and management of application and evaluation forms ensuring that internal and external colleagues views have been considered. Whilst this role sits within the programmes directorate, you will lead on Salesforce for the Trust as a whole and collaborate with other teams to ensure optimal running of the platform.
You will manage a number of external relationships, including our external Salesforce partners, application site partners and other digital and data partners to ensure that work is well managed, delivered on time and on budget. You will work closely with the Senior Impact and Evaluation Manager to ensure data on applications, evaluations, and long-term destinations is of high quality and securely held.
The role will report to the Senior Impact and Evaluation Manager, and work alongside, and with support from, the Data and Evaluation Officer.
Main duties
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Act as the Trust’s in-house Salesforce lead, keeping up to date with sector updates (including Artificial Intelligence), training staff members in how best to use Salesforce
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Lead on the management and integration between Salesforce and the Trust’s other data collection platforms including Form Assembly, Sutton Trust Online, Campaign Monitor, and Zoom
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Work cross-Trust to identify potential Salesforce process improvements or system changes that will deliver efficiencies, prioritising these and overseeing their build and deployment
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Manage relationships with external stakeholders including web developers and Salesforce/Form Assembly representatives
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Manage the build and development of programme application sites with input from programme leads
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Responsibility for quality of data coming into and held in Salesforce, complying with GDPR requirements
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Manage the design, building, and dissemination of evaluation forms and ensure high rates of completion
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Manage the two-way sharing of application and engagement data with universities and delivery partners
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Support the communication of data and insights in Salesforce through the creation of dashboards and reports
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Prepare data for annual HEAT submissions
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Support the Senior Impact and Evaluation Manager with data and analysis when required
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Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who the following:
Skills:
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High degree of initiative and the ability to take responsibility and prioritise own workload
-
Strong problem solving and analytical abilities
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Organised, independent and able to work to deadlines
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Ability to think strategically
-
Excellent attention to detail
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Demonstrates a willingness to learn
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Excellent verbal and written communication
Experience
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Experience as a Salesforce administrator, particularly in the non-profit sector
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Understanding of UK GDPR principles and compliance
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Proficiency in Microsoft Excel and the Office suite
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Knowledge of project management, including experience leading projects with both internal and external stakeholders, and analysing user needs
Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:
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Knowledge and experience of the higher education, education, and/or non-profit sectors
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Familiarity with platforms such as Form Assembly, and the Higher Education Access Tracker
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Holding a Salesforce Administrator Certificate
-
Project management training
We are also looking for an individual who:
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
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Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
-
Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
-
Contract: Full-time, Permanent
-
Salary: £42,025-£45,000 per annum
-
Working location: Minimum of 2 office days per week
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line managers
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Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
-
DBS check will be required
Interviews
Applications should reach us by 23:59, Wednesday 28th January, with first round interviews held over Zoom on Wednesday, 11th February, and second round interviews held at our London offices on Wednesday, 18th February.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Media and Communications Manager
Contract: Maternity cover, 1 year from March 2026
Hours: Full time, 35 hours per week
Reports to: Head of Communications
Salary: £40-45k
Location: New Penderel House, 283-288 High Holborn, London WC1V 7HP
Working pattern: Hybrid working, with Tuesdays and Wednesdays based in the Holborn office and three days working from home
Company Description
PAGB is the consumer healthcare association. We represent manufacturers of branded over-the-counter (OTC) medicines, self-care medical devices, and food supplements in the UK. We empower self-care as the expert voice of the UK consumer healthcare industry. Working with Government, regulators and our members, we support the sector to responsibly navigate the ever-changing landscape, encouraging a fair and positive regulatory environment that supports product innovation, and promotes the contribution that self-care can make to people’s health at no cost to the NHS. Established in 1919, PAGB has a long and distinguished track record as the industry self-regulatory body ensuring balanced and responsible marketing of self-care products.
Role Description
This is a full-time hybrid role, based in the London Area, United Kingdom, with the flexibility to work from home 3 days a week. The Media and Communications Manager, reporting into the Head of Communications, is responsible for the creation and delivery of PAGB's external, member and internal communications, overseeing media relations and the PAGB brand.
Overall accountability
- To effectively manage all content on PAGB website and microsites
- To effectively manage the PAGB brand and visual identity
- To organise, co-ordinate and support PAGB events
- To manage all aspects of PAGB’s media relations
- To be the first point of contact for all media enquiries
- To effectively market PAGB services, events and training
- To create, manage and oversee creation of PAGB newsletters
- To support internal communications
Key areas of responsibility include:
Website and digital communications
- Managing the PAGB website to ensure it is regularly updated with relevant information and content is optimised for search and user experience
- Proactively managing website on on-going basis to ensure that it is up to date and actively liaising with PAGB teams to gather information to update as needed
- Managing relationships with PAGB’s website developers to ensure ongoing maintenance, updates and technical support are delivered effectively
- Managing relationships with PAGB’s IT suppliers over domain name and security certificate renewals as required
- Managing the Health and Food Supplements Information Service (HSIS) website
- Managing website and communications data analytics and analysis
Marketing communications
- Marketing communications to promote PAGB’s services, events, and training to members and non-members using appropriate channels
- Developing and supporting communications via various media e.g. social media, podcasts and video
- Working with external agencies to deliver engaging videos and graphics to demonstrate PAGB’s impact in key areas
- Managing PAGB’s partnership with the OTC Marketing Awards and other external partners
- Organising, coordinating and/or supporting PAGB events as required
- Development of content to be used in marketing and corporate communications, including but not limited to surveys, reports and market research
- Writing and managing external award nominations for PAGB, projects or individuals
Media relations
- First point of contact for media enquiries about consumer healthcare, over-the-counter medicines and medical devices and self-care
- Media issues management, developing messaging and response statements with the aim of ensuring coverage on the consumer healthcare industry and its products is fair and balanced
- Responding in a timely and compelling way to relevant external developments or media stories to generate proactive coverage which communicates our core messages
- Developing and delivering the media aspects of PAGB campaigns to promote self-care and amplify PAGB policy priorities and key messages
- Building, developing and maintaining high quality relationships with key target media across print, broadcast and online (national, consumer and trade)
- Building, developing and maintaining relationships with PAGB media experts
- Briefing PAGB spokespeople on key messages and organising media training as required
- Producing written briefings for PAGB spokespeople to support press interviews
- Media and communications activity to support regulatory initiatives, such as reclassification or safety issues
- Day-to-day contact for PAGB’s retained media relations agency on the delivery of the Health and Food Supplements Information Service (HSIS)
- Building relationships with PAGB members responsible who are responsible for media within their respective companies
- Managing and updating the Media Group Members on PAGB’s Customer Relationship Management (CRM) system
Media monitoring
- Responsible for relationship with media monitoring service
- Responsible for identifying trends and flagging any areas of concern
- Identifying opportunities for PAGB experts via ResponseSource
- Regularly reporting on PAGB’s coverage in the media by creating monthly media dashboards and generating statistics
Brand and design
- Responsible for PAGB’s corporate branding, ensuring correct and consistent use
- Maintaining PAGB brand guidelines and document templates
- Using Photoshop and Canva to undertake basic design tasks inhouse
- Managing relationships with external designers and oversee design and production of corporate publications and documents
Internal Communications
- Responsible for creating and generating content for internal staff newsletter
- Supporting monthly internal communications meetings
- Collaborating with other departments on internal changes, employee initiatives, and sharing company updates
General
- Contributing to the development and delivery of PAGB’s strategy, plans and activity
- Reporting monthly on activity and results to inform regular member value communications
- Ensuring work is produced in line with PAGB tone and brand guidelines
- Staying up to date with new developments and best practice in the media and public affairs fields
- Any other reasonable requests from your line manager or management team
- Occasionally respond to urgent media enquiries outside of normal working hours, where required
Candidates applying should meet the below specifications:
Essential
- Experience of writing and producing engaging content
- Experience of developing and managing websites, ideally using Wordpress
- Experience of writing and producing online content and email newsletters
- Experience of working with the media and liaising with journalists and external stakeholders
- Experience of writing impactful copy, including press releases, comment pieces, and quotes
- Understanding of branding and design principles
- Ability and willingness to work at both a strategic and operational level
Desirable
- Interest in or experience of working in the UK healthcare sector/an understanding of the UK healthcare context
- Experience of working in a marketing or communications role
- Understanding of policy environment
Skills
- Ability to work independently and as part of a small team, contributing ideas and assisting colleagues outside of own remit when appropriate
- A self-starter who can work on their own initiative
- Ability to absorb new and complex information quickly and communicate it effectively
- Excellent written/verbal communication and interpersonal skills
- Good organisational skills and excellent attention to detail
- Ability to be flexible, respond positively to change, work effectively under pressure and deal with conflicting priorities
The client requests no contact from agencies or media sales.