Digital engagement manager jobs

The Bishop of Guildford is seeking to appoint the Interim Chaplain to the Acting Bishop of Guildford. This is a pivotal role supporting the Bishop's ministry across the Diocese. Working closely with clergy, diocesan colleagues, parishes, and external partners, the Chaplain provides pastoral, strategic, and administrative leadership, oversees key clergy processes and safeguarding matters, and helps ensure the Bishop's priorities and ministry are delivered effectively throughout the diocese.

ID: 1845  Psychotherapist, Arts Therapist, Counsellor

Service: Growing Minds, Off Centre, an African, Caribbean Heritage therapeutic service for Children and Young People.

Salary: £36,501 - £40,024 FTE per annum (£21,900.60 - £24,014.40 per annum, pro rata) Inclusive of Inner London Weighting

Location: Unit 7, Textile Building, Hackney, London, E9 and outreach locations

Hours: 22.2 hours per week (part time) with either Monday or Thursday evening to 8:00pm. Requirement to work on Wednesdays.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a therapist who wants to make a difference to the lives of children and young people, 11yrs to 25yrs, of African, Caribbean heritage in City and Hackney

Young black people disproportionately report inequality, racism and discrimination on a routine basis. Many ACH children, young people and families are succeeding in Hackney, however young people from ethnic minority communities are over-represented in terms of child protection plans, looked after children and school exclusions and inequalities in health. If you feel passionate about making a difference in this area we would like to hear from you.

Our Growing Minds Service provides practical, emotional and mental health wellbeing support to children and young people aged 11-25 from African and Caribbean Heritage (ACH) communities; focusing on two key transition points in their lives (primary to secondary school and childhood to adulthood). The service is designed to increase the capacity of ACH communities to harness potential, identify and support children and young people’s mental health needs, and to establish a clear pathway into direct support.

We are seeking candidates from African and Caribbean Heritage in order to reach out to children, young people and young adults in these communities. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Main responsibilities

As a therapist you will be responsible for undertaking assessments, delivering 1-1, time limited, outcome focussed sessions with young people for up to 24 weeks (depending on their assessment evaluation) and evaluating therapeutic interventions for young people. You will also undertake associated case management and administrative work.  You will be required to offer evening sessions until 8pm at least one evening a week (on Monday or Thursday) as part of your working hours and there is also the potential to develop and facilitate group work.

Main Requirements

As a Psychotherapist/ Creative Art Psychotherapist/Counsellor with relevant post qualification practice you will work collaboratively community organisations/CAMHS and other partners to reduce barriers to mental health support to children, young people and young adults from the ACH community. You will work with young people on a 1:1 basis, with parent/carers during assessment, and group work. You will undertake holistic assessments, and hold a caseload providing outcome focussed interventions that support resilience and emotional wellbeing. In addition you will be knowledgeable about the wider health determinants which impact on ACH communities and barriers for children, young people and young adults achieving positive outcomes. You will be a warm, empathic individual with an ability to relate to young people and work as part of a team.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from male candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

Benefits

We will offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You will be provided an ACH external clinical supervisor. You will join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – INSERT APPLICABLE DBS LEVEL Enhanced certificate, child and adult workforce psychotherapist, adults and children’s barred lists

Benefits:

- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: Sunday 30th August 2026 at 23:59

Interviews are scheduled to take place w/c Monday 7th September.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Jacqueline Bascombe (full email address located on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Actionbecause we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Virtual Events Executive role. This position involves managing and developing virtual fundraising events, engaging supporters, and driving income to support the charity’s vital work.

Key Responsibilities:

• End-to-end project management of virtual challenges, including planning, organisation, and delivery, ensuring successful outcomes and participant engagement.
• Developing and executing marketing plans, with a focus on digital channels, to maximise event participation and income.
• Coordinating the creation of marketing content, liaising with internal teams and external suppliers to produce accurate and effective promotional materials.
• Analysing performance metrics, preparing comprehensive evaluations, and providing insights for continuous improvement.
• Building strong collaborative relationships internally across fundraising, marketing, and data teams, whilst negotiating externally to secure value and resources.
• Managing supporter stewardship plans to foster loyalty, maximise gifts, and enhance supporter experiences.
• Overseeing volunteer support, including recruiting, training, and moderating Facebook Champions assisting with participant stewardship.
• Ensuring all activities comply with relevant regulations, including data protection and fundraising codes of practice.
• Monitoring sector trends and making recommendations to expand and diversify the virtual events portfolio.

Person Specification:

• Proven experience in fundraising, supporter engagement, or event management, preferably within the charity sector.
• Effective project management skills, with the ability to deliver multiple initiatives on time and within budget.
• Strong understanding of digital marketing channels and supporter engagement techniques.
• Excellent communication skills, capable of producing compelling content and maintaining positive relationships.
• Analytical mindset, with the ability to assess campaign performance and implement improvements.
• Organised and proactive, with a focus on delivering high-quality supporter experiences.
• Ability to adapt to changing priorities and work collaboratively across teams.
• A commitment to the values of inclusivity, diversity, and the organisation’s mission to support those living with the condition.

What’s on Offer:

• Salary: £33,000 - £35,000
• Location: Hybrid – Central London
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and supported required.  If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!

The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability. Working as part of the Exeter Crisis & Resilience Fund partnership, you will manage a caseload of clients experiencing complex financial circumstances, providing FCA-regulated debt advice, welfare benefits advice, budgeting support, advocacy and practical assistance. Recognising that financial hardship rarely exists in isolation, you will work closely with housing providers, landlords, Exeter City Council and partner organisations to address the wider issues affecting people's financial wellbeing.

Using a relationship-based, person-centred approach, you will deliver outreach across Exeter through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.

Main Duties and Responsibilities

1. Specialist Money Advice and Casework

• Deliver person-centred money advice and holistic support to individuals and families experiencing financial hardship, housing insecurity and complex needs.
• Manage a caseload of clients, providing tailored interventions including budgeting, debt advice, income maximisation, welfare benefits advice and financial capability support.
• Provide FCA-regulated debt advice, including Debt Relief Orders and other debt solutions where appropriately trained, or refer clients to specialist services where required.
• Support clients experiencing fuel poverty through tariff advice, supplier negotiation and practical interventions.
• Develop personalised support plans that address both immediate financial difficulties and longer term financial resilience.
• Advocate on behalf of clients with creditors, landlords, utility providers, housing services and statutory agencies to achieve the best possible outcomes.

2. Housing and Homelessness Prevention

• Work proactively with clients to sustain tenancies and reduce the risk of homelessness.
• Liaise with landlords, housing associations, Exeter City Council Housing Options and other housing providers to resolve tenancy-related issues.
• Support clients living in temporary accommodation or experiencing housing insecurity.
• Assist clients to access housing-related benefits, CRF Housing Payments and other financial support.
• identify housing risks early and implement practical interventions to prevent crisis wherever possible.

3. Outreach, Engagement and Financial Resilience

• Deliver outreach across Exeter through home visits, community venues and other trusted locations to engage people who may struggle to access traditional advice services.
• Build trusted, professional relationships with clients, adapting communication and support to meet individual needs.
• Support the delivery of financial education sessions, including Navigate the Money Maze and other financial capability initiatives.
• Help clients develop the knowledge, confidence and practical skills needed to manage their finances independently and reduce future reliance on crisis support.

4. Partnership Working

• Work collaboratively with Navigate, Churches Housing Action Team, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Maintain effective referral pathways and ensure clients receive seamless transitions between crisis intervention and longer-term support.
• Attend partnership meetings, case discussions and multi-agency forums where appropriate.
• Signpost and make warm referrals to specialist services to address wider health, housing, employment and wellbeing needs.

5. Systems, Recording and Compliance

• Maintain accurate, timely and high-quality case records using the partnership's case management system - Advicepro.
• Use digital systems and organisational tools effectively, including secure client portals and AI supported technologies where appropriate.
• Ensure all work complies with FCA requirements, safeguarding procedures, GDPR and organisational policies.
• Maintain appropriate professional boundaries and ensure confidentiality at all times.

6. Monitoring, Quality and Outcomes

• Record outcomes and client progress accurately to support contract monitoring and service evaluation.
• Contribute to client feedback, case studies and continuous improvement activities.
• Work towards agreed performance targets while maintaining high standards of client care and professional practice.

7. Professional Practice

• Deliver services in line with person-centred, relationship-based and trauma-informed principles.
• Participate in supervision, reflective practice, team meetings and ongoing professional development.
• Keep knowledge of money advice, welfare benefits, housing and homelessness legislation up to date.
• Promote equality, diversity and inclusion, ensuring every client is treated with dignity, respect and compassion.

General Duties

• Develop and maintain positive working relationships with partner organisations, referral agencies and community stakeholders, promoting collaborative working across the Wis£rmoney partnership.
• Support service improvement by gathering client feedback and identifying opportunities to improve service delivery.
• Work in accordance with organisational policies, procedures and professional standards at all times.
• Contribute positively to team meetings, partnership working and organisational learning.
• Support managers in responding to enquiries, complaints and compliments in a timely and professional manner.
• Undertake any other duties appropriate to the role and participate fully in training and continuous professional development.

• Do you want a role where you can see your impact in changing the lives of young people living through and beyond cancer?
• Are you proud of your ability to build effective relationships across wide and diverse groups of people, organisations and partners?
• Do you have the ability to enthuse, motivate and encourage others?
• Do you enjoy working in a small team, working towards clear goals and objectives?
• Are you ready to hit the ground running? Then this is the role for you!

The Ellen MacArthur Cancer Trust is recruiting a Community and Individual Fundraiser to be an integral part of the small and driven fundraising team. Inspiring and managing community groups, individual fundraisers, and individual donations.

As an enthusiastic fundraiser you will help diversify income and grow loyalty by building and nurturing relationships both with future supporters and existing donors. You will work to increase supporter engagement and develop recurring giving through our ‘Friends of the Trust’ programme. You will also play a proactive part in our wider fundraising activities, helping us be even more accessible to all young people who have a cancer diagnosis in the UK, and have the biggest positive impact possible on every one of them.

A great opportunity to join a close, ambitious and supportive team where you will have a truly meaningful impact and where you can experience first-hand the difference you are making to so many young lives.

The successful candidate will be passionate and skilled in building effective relationships, a competent and confident communicator and have a personable approach when working with a wide range of supporters. Experience in a fundraising role is desireable, but we are very willing to consider transferable skills with an interest and enthusiasm to learn too!

As well as being a fulfilling, fun place to work, we offer a range of incentives to our team. You will get: 

• 23 days basic annual leave a year (pro-rata) plus all English Bank Holidays (typically 8 days). After 3 years, you will get an extra day’s annual leave and an extra 2 days after 5 years.
• Hybrid working – our office-based team have the possibilty to work remotely on set days, depending on job role/responsibilities, with some flexibility in working hours, both in agreement with line manager.
• Company Pension Plan with employer contribution above the legal minimum requirement.
• Option to enrol in the Benenden Health Healthcare Plan and Health Cash Plan. This includes… 
• Private medical diagnostics, private medical treatment and surgery, physiotherapy, mental health counselling support, 24/7 GP and mental health helplines.
• Money towards health-related costs, including optical, dental, chiropody, physiotherapy,  in-patient treatment.
• Gym membership discounts and online fitness classes.
• Access to professional mental health supervision
• Reward Gateway – huge range of discounts on shopping, entertainment, holidays, and other experiences, plus wellbeing support.
• Vouchers for a free annual eye test at Specsavers. 
• Musto branded staff kit & supplier discounts.

ABOUT THE ROLE
Working with individuals, community groups and clubs you will build meaningful relationships and deliver excellent supporter experiences, increasing engagement and maximising fundraising income. You will be responsible for individidual gifts up to the value of £5,000 and integral to our fundraising strategy, you will play a key role in creating and developing new public fundraising initiatives from the ground up, helping to grow income and inspire support. 

Community & Individual fundraising

• Build and maintain strong relationships with fundraisers and supporters, providing excellent stewardship and support throughout their fundraising journey. 
• Identify and develop new fundraising opportunities, with a key focus on engaging our warm and proactive community of families and volunteers.
• Develop and grow our successful ‘Talks’ series, working with our nationwide volunteer speaker network to engage sailing clubs across the UK, raising awareness of our work and encouraging long-term support.
• Inspire and support individuals taking part in fundraising challenges and activities. Providing fundraising advice, motivation and practical support. 
• Champion and develop digital fundraising opportunities.
• Identify, propose and deliver new ideas and campaigns, maximising our engaged supporter base as well as new audiences.
• Be a passionate ambassador of Ellen MacArthur Cancer Trust at community fundraising events and talks to raise awareness of the charity.

Individual giving

• Provide excellent supporter care through written and verbal communication throughout the year as needed. 
• Maintaining accurate records of donations made directly and from third-party platforms and ensure all donors and fundraisers are thanked in an appropriate and timely manner.
• Identifying opportunities within our individual donors and engaged community to retain and grow loyalty.
• Manage and develop relationships with monthly donors, working to develop stewardship journeys that engage and encourage long-term commitment and growth from this income stream. Identify growth opportunities and potential to turn one-off donors into regular supporters.

Team responsibilities 

• Where needed, use your creativity to work with the Communication team to develop collateral related to community and individual fundraising. 
• Participate in regular meetings with wider team to inform and update on progress, ensuring other departments know and can celebrate funding successes.
• Support the wider Ellen MacArthur Cancer Trust teams across the year during busy periods, as required. 
• Comply with all Ellen MacArthur Cancer Trust policies and procedures and maintain the highest standards of data management and GDPR compliance.

For more info about Ellen MacArthur Cancer Trust and the role please see the Recruitment Pack

Help build a community where everyone belongs.

Join the Renewal Programme as our Community Hub Connector and help create a welcoming, inclusive space where local people can connect, access support and thrive. You'll build trusted relationships with residents, community organisations and faith groups, helping people overcome barriers and become active participants in their community.

You will have a strong understanding of the challenges affecting refugees, asylum seekers and people experiencing homelessness, together with the ability to coordinate day-to-day activities, work collaboratively with volunteers and partners, and contribute positively to the charity's ongoing development.

One morning you might be meeting with a local mosque to develop a new partnership. That afternoon you could be welcoming someone who has recently arrived in the UK, introducing them to activities at the Hub and connecting them with the support they need. No two days are the same—but every day is about helping people feel they belong.

Based at our RenewALL Hub in East Ham, you'll coordinate activities, lead community outreach, support volunteers and work alongside statutory, voluntary and community organisations to create opportunities that improve people's wellbeing and strengthen local communities.

This is a varied and rewarding role for someone who enjoys working directly with people, building partnerships and making a tangible difference. You'll support residents facing a range of challenges, including migration, loneliness, disability, digital exclusion and social isolation, ensuring everyone can access opportunities and services in a way that works for them.

This role is funded by the Mercers' Company, and you will contribute towards delivering the agreed outcomes and objectives of the grant.

You'll join a friendly, supportive team within the Renewal Programme, a respected Newham charity that has been serving local communities for more than 50 years. We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. In return, we offer ongoing training and development, an Employee Assistance Programme, generous annual leave and the opportunity to be part of an organisation making a genuine difference every day.

If you're passionate about community development and creating opportunities for people facing disadvantage, we'd love to hear from you.

ChildAid to Eastern Europe is a long-established Christian charity working with local partners across Eastern Europe to improve the lives of vulnerable children, young people, and families.

We are seeking an exceptional Director to lead the organisation into its next phase of growth and impact. Reporting to the Board of Trustees, you will provide strategic leadership, operational oversight and income generation to ensure the charity’s long-term sustainability.

This is a hands-on role, combining high-level strategy with day-to-day delivery. You will act as the public face of the charity, strengthen partner and donor relationships, and lead across fundraising, communications, operations and team development.

Key responsibilities

• Lead the delivery of the charity’s strategic vision.
• Develop and grow sustainable income streams.
• Oversee financial management, governance and compliance.
• Strengthen marketing, communications and organisational profile.
• Support programme delivery and partner relationships in Eastern Europe.
• Lead and develop a small team of staff and volunteers.

About you

We are looking for someone with:

• Senior leadership experience, ideally in the charity sector.
• A strong track record in fundraising or income generation.
• Proven financial and operational management skills.
• Excellent communication and relationship-building ability.
• Strategic thinking, combined with a practical, hands-on approach.
• A genuine commitment to the charity’s mission and values.

Additional information

This role carries an occupational requirement for the postholder to be a practising Christian, in accordance with the Equality Act 2010.

Why join us?
Lead a respected charity with over 50 years of impact, shape future strategy and help transform the lives of vulnerable children and families.

Community Support Lead: Partnerships 

Reports to: Community Support Manager 
Contract: Full-time 

Role Purpose 

As Community Support Lead: Partnerships, you will play a key role in strengthening the relationships that underpin HOST’s work, ensuring every hosted partner (HP) receives consistent, responsive, and values-driven support. 

You will lead on partner onboarding, engagement, and ongoing support, ensuring needs are met with professionalism, empathy, and efficiency. This includes managing communications around invoices and payments, responding to general queries, and proactively identifying and escalating potential risks. 

Blending strong attention to detail with a people-first approach, you will shape and continuously improve the partner experience — from initial onboarding through to long-term collaboration — ensuring every interaction reflects HOST’s mission to support the world’s change-makers. 

Core Responsibilities 

1. Partner Engagement and Onboarding

• Lead Welcome, Onboarding, and regular check-in calls with hosted partners, building clarity, trust, and consistency in every interaction. 

• Provide clear guidance on HOST’s systems, processes, and expectations, ensuring each partner journey is well-defined and smoothly implemented. 

• Identify risks, issues, or emerging support needs during interactions, and promptly share these with the Community Support Manager. 

• Support escalations and follow-up actions to maintain a high-quality, responsive partner experience. 

• Maintain accurate and up-to-date records of all communications, ensuring relevant information, issues, and risks are clearly documented and shared across the team. 

• Negotiate PAYF contributions, add-on pricing, and additional services, ensuring partner needs are met efficiently and effectively. 

Reporting cadence: Weekly summary and inclusion in monthly CS reporting. 

2. Query Resolution and Partner Care 

• Respond to general hosted partner queries with accuracy, clarity, and empathy, achieving a minimum 90% satisfaction score. 

• Ensure at least 90% of queries receive an initial response within 24 hours. 

• Maintain consistently high standards of written and verbal communication, reflecting HOST’s values of integrity, care, and responsiveness. 

• Collaborate with Finance and Operations teams to ensure partner needs are resolved promptly and effectively. 

Reporting cadence: Weekly dashboard updates and monthly performance reporting. 

3. Partner Relationship and Invoice Management 

• Work closely with hosted partners to amend invoices and resolve payment queries accurately and in a timely manner. 

• Ensure all payment-related communications and outcomes are clearly documented in ClickUp and Zendesk. 

• Monitor and report on invoice corrections, identifying trends and opportunities for process improvement. 

Reporting cadence: Monthly 

4. Risk Identification, Screening and Escalation 

• Identify and assess potential financial, operational, or reputational risks arising from partner interactions. 

• Conduct initial screening of partner-related concerns in line with HOST’s due diligence processes. 

• Escalate identified risks promptly to the Community Support Manager or relevant stakeholders for review and mitigation. 

• Contribute to monthly Community Support risk reporting and ongoing team learning. 

Reporting cadence: Real-time escalation of risks, with consolidated monthly reporting. 

5. Community Support Administration 

• Maintain accurate, up-to-date records across ClickUp, Zendesk, and internal systems. 

• Support the review and updating of standard operating procedures (SOPs) to ensure consistency and clarity across processes. 

• Contribute to internal administrative tasks, ensuring operational readiness for audits, reviews, and ongoing compliance. 

Reporting cadence: Monthly 

6. Community Support Resources and User Journey 

• Contribute to the development and continuous improvement of Community Support materials, guidance, and onboarding resources. 

• Support the enhancement of the hosted partner user journey, ensuring all touchpoints are clear, consistent, and aligned with HOST’s values. 

• Work collaboratively with colleagues to identify gaps and opportunities to strengthen the overall partner experience. 

Reporting cadence: Quarterly reviews with recommendations for improvement. 

7. Growth and Learning Areas (Development Focus) 

• Take ownership of more complex hosted partners with advanced operational or financial requirements. 

• Support the development of new Community Support Leads through training, mentoring, and sharing best practice. 

• Deliver or support hosted partner Health Checks, ensuring all follow-up actions and documentation are completed effectively. 

Reporting cadence: As directed by the Community Support Manager. 

You Bring 

• Experience in operations, client service, or relationship management within HOST. 

• Strong organisational skills with a focus on accuracy, responsiveness, and care. 

• Excellent communication and interpersonal skills, with confidence engaging across cultures and time zones. 

• Familiarity with digital tools such as ClickUp, Zendesk, and cloud-based systems. 

• A proactive mindset — curious, calm under pressure, and committed to service excellence. 

Key Relationships 

Internal: Community Support Team, Finance & Operations, Communications, Partnerships, and Capacity Building teams. 
External: Hosted partners, funders, and service providers. 

Performance Indicators 

• 90% of hosted partner queries receive an initial response within 24 hours 

• Maintain a hosted partner satisfaction score of 90% or higher 

• Resolve invoice corrections and payment requests within agreed monthly timeframes 

• Escalate all identified risks within 8 hours of detection 

• Ensure SOPs and system records are reviewed and updated on a monthly basis 

• Demonstrate ongoing improvements in the hosted partner experience and overall journey design 

At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together. 

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses. 

We are now looking for a Fundraising and Database Development Officer to join the team at our national office in Warwickshire, and help us to continue our work

Job Title:                Fundraising and Database Development Officer 

Reports to:      Head of Fundraising 

Based at:             RDA National Office (Lowlands Equestrian Centre, Warwickshire) 

Option for hybrid working with a minimum of 2 days a week office based 

Hours: Full Time (37 hours) 

Contract Type:2 Years’ Fixed Term 

Salary Range:£27,000 - £32,000  

Role Purpose: 

This role will support income generation by providing assistance to the Fundraising team. Key areas of focus include fundraising data management, central relationship management (CRM) development and digital transformation, and coordination of fundraising resources. 

Specific Responsibilities: 

• Develop and optimise the fundraising CRM to maintain accurate, accessible and reliable supporter data, enhancing workflows, processes and supporter journeys to improve operational efficiency and support fundraising objectives. 

• Manage fundraising data processes, including imports, exports and supporter segmentation, while maintaining high standards of data quality, compliance and GDPR adherence to support effective fundraising campaigns and stewardship activities. 

• Administration of the legacy pipeline, working with our external legacy administrators and supporting the Partnership Manager – Philanthropy and Legacies in tracking legacy prospects through the pipeline, maintaining up-to-date records and progress reports.

• Process and reconcile donations across multiple income streams, ensuring accurate records, timely donor acknowledgements and effective supporter stewardship while maintaining alignment with finance systems. 

• Produce and analyse fundraising performance reports, dashboards and KPIs, providing data-driven insights, income forecasting and trend analysis to support strategic planning, budgeting and decision-making. 

• Deliver excellent supporter care through the effective management of donor enquiries, communications and stewardship activities, ensuring GDPR compliance, strong supporter engagement and the timely resolution of donor-related matters. 

• Support the delivery and growth of the ‘In Memory’ fundraising programme by maintaining accurate records, coordinating stewardship and communications, monitoring performance, and working closely with the Community & Events Manager to enhance supporter engagement and maximise income. 

• Review and enhance fundraising processes and systems to improve efficiency, data management and supporter experience, supporting system developments and maintaining clear operational procedures and documentation. 

• Coordinate the development, distribution and management of fundraising resources and materials, ensuring effective campaign delivery, accurate stock control and timely support for fundraising activities and events. 

• Support CRM migration and digital transformation projects through data management, system testing, process improvement and user support, ensuring successful implementation, adoption and delivery of organisational objectives. 

• Provide comprehensive administrative, operational and analytical support to the Head of Fundraising, coordinating departmental activities and delivering performance reporting and insights to inform strategic decision-making and planning. 

• Support key fundraising events as required 

• Demonstrate the values and cultural aspirations of RDA, ensuring consideration is given to our charitable aims and objectives in all activities 

• To undertake other duties as determined by the line manager from time to time 

Person Specification 

Essential Criteria: 

• Experience working with fundraising CRM systems such as Beacon, Raiser's Edge etc 

• Strong data management, analysis and reporting skills. 

• Advanced Microsoft Excel and proficiency with reporting tools. 

• Understanding of fundraising operations, supporter care and donor stewardship. 

• Knowledge of GDPR, data protection and fundraising compliance requirements. 

• Excellent organisational skills with strong attention to detail and accuracy. 

• Ability to manage multiple priorities and meet deadlines. 

• Strong interpersonal and communication skills with a customer-focused approach. 

• Experience of CRM implementation, migration or digital transformation projects would be highly desirable. 

• Experience of producing management reports, dashboards and fundraising performance analysis 

Desirable Criteria: 

• Experience of Legacy and In Memory administration 

• Understanding of Fundraising Best Practice and The Fundraising Code of Practice 

• Awareness of charity sector trends and fundraising innovation 

• Experience of project work related to digital transformation or system change 

• Experience of developing automated workflows, forms or fundraising processes 

.  

Outreach Adviser - Croft Woodlands (Uist & Barra)

The Woodland Trust is looking for an Outreach Adviser - Croft Woodlands (Uist & Barra) to join our Scotland Outreach Team. The Croft Woodland initiative is a partnership initiative between Woodland Trust Scotland (WTS), Point & Sandwick Trust (P&ST), Scottish Crofting Federation, Scottish Forestry, Coigach & Assynt Living Landscapes, the Woodland Croft Partnership, Shetland Amenity Trust and Orkney Woodlands Project. The aim of the project is to engage crofters in woodland creation and management on their holdings to deliver multiple benefits in terms of biodiversity, agricultural diversification, landscape and environment. 

A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

The Role:

• Provide expert advice and ongoing support to crofters, grazing committees and land managers on woodland creation and management projects.
• Lead the development and delivery of Forestry Grant Scheme applications, coordinating consultants or preparing proposals in-house.
• Plan and implement Croft Woodlands MOREwoods schemes, ensuring successful project delivery.
• Create and maintain accurate GIS mapping and ensure robust due diligence, including regulatory compliance and “right tree, right place” principles.
• Organise and deliver training programmes, facilitating knowledge sharing across individuals, communities and stakeholders.
• Work closely with Point and Sandwick Trust through regular liaison and updates.
• Build and maintain strong relationships with land managers, partners, regulators and local organisations to promote woodland initiatives.
• Manage project delivery end-to-end, including budgets, timelines, contractors and consultants, ensuring targets are met.
• Complete all project administration and reporting, contribute to stakeholder engagement, and support innovative approaches to increase participation and impact.
• This is a homebased role, requiring regular travel to locations within the Uist and Barra landscape and wider Western Isles, sometimes to remote locations. You would be expected to live within the Western Isles or reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.

The Candidate:

• Previous experience in developing and delivering woodland creation projects, particularly for small-scale projects.
• Experience of developing woodland management plans is desirable.
• Demonstrated ability to engage with and advise crofters, communities, schools and woodland owners.
• Experience managing and working effectively with contractors, consultants and external partners.
• Strong technical capability in digital mapping and GIS systems.
• Good working knowledge of woodland and croft grant schemes and funding mechanisms is desirable.
• Understanding of the crofting context in Scotland, particularly in the Western Isles, with Gaelic language/cultural awareness desirable.
• Excellent communication and interpersonal skills, with confidence to represent the organisation professionally and positively.
• Highly organised, self-motivated and flexible, with the ability to manage workload independently, collaborate across dispersed teams, and deliver projects on time and within budget.
• A full driving licence and ability to travel across a wide area to undertake site visits and meetings, sometimes to remote locations. Overnight stays will be required from time to time.

Benefits and Wellbeing:

Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
• Buy and Sell Holiday Scheme
• Enhanced Parental Pay
• Employee Assistance Programme

About Us:

The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:

For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Acceptable Use - Artificial Intelligence (AI):

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now:

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held on the  19th, 20th and 21th of August 2026.

Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Senior Individual Giving Officer role. This position involves leading key fundraising campaigns, cultivating supporter relationships, and managing a small team within a diverse fundraising programme dedicated to making a positive impact.

Key Responsibilities:

• Develop and deliver integrated donor recruitment and stewardship campaigns across multiple channels to maximise income and supporter engagement.
• Support the planning, coordination, and delivery of the annual fundraising programme, ensuring key milestones are met.
• Monitor campaign performance by analysing KPIs, providing insights to optimise outcomes through testing and evaluation.
• Manage supporter communications, including email, phone contact, and postal mail, providing a welcoming and professional experience.
• Assist with budgeting and reforecasting activities, maintaining accurate financial records.
• Line manage the Individual Giving Officer, offering guidance, regular performance reviews, and development support.
• Collaborate with marketing teams to develop compelling messaging and creative collateral.
• Liaise with data teams to ensure precise targeting, segmentation, and reporting, adhering to data protection standards.
• Keep abreast of sector trends and innovative practices to inform campaign strategies.
• Foster positive working relationships within the team and with external stakeholders, including supporters and volunteers.

Person Specification:

• Experience in marketing, direct marketing, or fundraising, with a record of devising successful campaigns.
• Skilled in using data to inform decision-making and optimise campaign performance.
• Experience in line management or leadership, with a passion for developing others.
• Excellent written and verbal communication skills, with an aptitude for storytelling that resonates emotionally.
• Strong organisational and time management abilities, capable of managing multiple priorities.
• Familiarity with GDPR and data compliance legislation related to supporter data.
• Solution-focused, collaborative, and able to work independently as well as part of a team.
• Creative mindset with the ability to build meaningful connections across diverse audiences.

What’s on Offer:

• Salary: £27,000 to £30,950
• Location: Hybrid – 1 day a week in Kent office
• Contract: 12 month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. 

The Marketing and Communications Officer supports the delivery of Icon's strategic objectives by developing and delivering integrated marketing and communications activity that strengthens member engagement, grows membership, promotes the value of conservation and raises Icon's profile across the heritage sector.

About the Role

The post-holder will run the day-to-day delivery of communications across digital and print channels, ensuring that all communications are audience-focused, engaging, accessible and aligned with Icon's strategic priorities. Working closely with the Marketing and Membership Manager, the post-holder will deliver integrated communications campaigns aligned to Icon’s Advocacy Pillars and Business plan.

This role is based at Icon’s office in Clerkenwell, London. Icon operates a hybrid working policy, which requires staff to be in the office at one to do two days per week for part time positions, with the flexibility to work remotely for the remainder.

The post-holder will report directly to the Marketing and Membership Manager

Job Title: Grant-making Officer

Salary: £30,000–34,000

Hours: Full-time (40 hours/week) or Part-time (min 24 hours/week) 

Location: Central London / Hybrid (1-2 days in office per week)

Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.

Benefits:

• 5% employer pension contributions,
• £600 per year mental wellbeing support, 
• Enhanced parental leave (4 months full pay + 2 months at 50%)
• Annual allowance for professional development and training

About Us

GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.

Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.

GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.

Our grant-making process follows a rigorous framework of consultation, due diligence, and vetting. It is overseen by our Grant-Making Advisory Panel, composed of LGBTQI activists from the Global South, and governed by our Board of Trustees.

In just seven years, we have provided over £5 million in new funding, supporting more than 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.

Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.

About the Role

As Grant-Making Officer, you will support the delivery of GiveOut's grant-making programme, helping ensure that funding reaches LGBTQI activist organisations efficiently, responsibly and in line with GiveOut's values and grant-making policies.

Reporting to the Grant-Making Manager, you will coordinate key aspects of the grant-making cycle, support grant partners throughout the grant lifecycle, and help maintain the systems, processes and relationships that underpin GiveOut's grant-making programme.

Bringing a passion for international LGBTQI human rights, you will build meaningful relationships with LGBTQI activists and organisations across the globe while developing your expertise in international grant-making.

Key Responsibilities

Grant-Making Programme Delivery

• Support the delivery of GiveOut's annual grant-making programme and grant portfolio.

• Coordinate the annual grant-making cycle, ensuring documentation, timelines and communications are delivered on time.

• Prepare due diligence assessments, grant agreements and other grant documentation for review by the Grant-Making Manager.

• Maintain accurate and up-to-date grants management records. 

Grant Partner Relationships

• Build and maintain positive, responsive relationships with grant partners.

• Coordinate grant partner visits and engagement activities, including developing itineraries, supporting travel arrangements and coordinating logistics with colleagues and grant partners.

• Support the Grant-Making Manager in coordinating in-kind consultancy and pro bono support opportunities between grant partners and GiveOut's corporate and legal partners. 

Monitoring, Reporting, Evaluation & Learning

• Coordinate the collection of narrative and financial reports from grant partners.

• Maintain accurate monitoring and reporting records across the grant portfolio.

• Support the Grant-Making Manager and Senior Communications Officer to capture grant partner updates, impact, learning and evidence for organisational learning, external communications, and donor reporting.

Sector Expertise & Representation

• Maintain an up-to-date understanding of developments in global LGBTQI movements and international human rights.

• Share relevant sector insights with colleagues to inform GiveOut's work.

• Represent GiveOut at meetings and events where appropriate.

What Success Looks Like

• Positive, trusting relationships with grant partners built on transparency and respect.

• Smooth delivery of grant-making cycles, with all processes completed on time and to a high standard.

• Grant partner reporting, impact and learning are captured accurately and shared to support organisational learning and donor communications.

• Accurate, up-to-date grant records and documentation maintained across the grant portfolio.

Essential Skills and Experience

• Experience in grant-making, grant administration, programme coordination, or a related field (e.g. international development, social impact, research or NGO administration).

• Demonstrated commitment to or connection with the LGBTQI community.

• Strong interpersonal and communication skills, with the ability to build relationships across cultures.

• Excellent organisational and project management skills, with attention to detail and the ability to manage multiple tasks.

• A proactive approach, with the ability to work independently, manage competing priorities and take ownership of tasks. 

• A collaborative team player who actively contributes to a positive, inclusive, and high-performing organisational culture, aligned with GiveOut’s vision and values.

Desirable Skills and Experience

• Awareness of global LGBTQI movements and international human rights.

• Understanding of grant-making theory, processes, and best practices.

• Experience with grants management databases and tools.

• Experience collaborating with communications teams to develop impact stories, case studies, articles, or digital content. 

• Experience collecting or coordinating monitoring and reporting information for grant-funded programmes.

• Working proficiency in a second language (French, Spanish, Arabic, Swahili, ect.) 

• Undergraduate degree or equivalent qualification in a relevant field.

• Familiarity with Google Workspace tools (e.g., Docs, Sheets, Drive).

Why Join Us?

At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.

Application Process

To apply, please submit a CV and one-page, tailored cover letter through ChariityJob. The cover letter should clearly demonstrate how your skills, experience, and qualifications align with the key responsibility areas outlined above. GiveOut is an equal opportunities employer. 

RNID Near You Co-ordinator Powys
Remote working, in or near Powys
£20,566 pa plus excellent benefits (FTE £25,708 pa)
28 hours per week
Fixed-term contract until end of March 2027*

* This project is funded by Powys Teaching Health Board and has operated on a one year rolling contract since 2016, there is no indication that funding won't continue in this way 

As Near You Coordinator Powys for our Community Services Team, you will focus and lead on co-ordinating our volunteer delivered RNID Near You service in Powys. This service operates across the county of Powys, in partnership with Powys Teaching Health Board to ensure that deaf people and those with hearing loss or tinnitus receive the support and information needed to lead quality lives.

You will focus and lead on developing and delivering the community service across your designated area through drop-in sessions offering: 

· Practical hearing aid support 

· Information on hearing loss and tinnitus 

· Hearing checks 

You will be responsible for 

· Co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service. You will have responsibility for the set up and running of these sessions and have good local knowledge of the chosen area to seek new opportunities for delivery of the RNID Near-You services. 

· Co-ordinating the promotion of the service and raise awareness of the service e.g., through giving presentations to groups and organisations. 

· Developing the service to utilise RNID online resources and digital tools and support volunteers to use these tools. 

· Liaising with other local service providers to respond to the needs of deaf people and those with hearing loss or tinnitus; and develop links with other organisations and agencies working with them.  

You will be a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community settings. 

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required. 

You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs. You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word. 

No specific Qualifications are required for this role.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 17 August 2026
Shortlisting: 18 August 2026
Interviews: 26 August 2026.