Facility manager jobs

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

Please refer to job description. 

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

The Senior Legal Counsel is the first port of call for colleagues putting together and advising on new legal arrangements and documenting our leading health partnerships and fundraising activities. The Senior Legal Counsel works with the Foundation’s Legal team in providing legal advice and guidance for the Foundation’s innovative, impact-led programmes and activities, supporting our fundraising team alongside our fundraising compliance manager, and our work with Guy’s and St Thomas’ NHS Foundation Trust. This role also assists with varied internal governance and compliance matters. 

Key Responsibilities 

Charitable Partnerships (Impact on Urban Health) 

• Identify relevant legal and compliance considerations on projects and activities within the IoUH team and work with IoUH to put in place appropriate mechanisms or policies to manage issues that are identified. 
• Structure and assist colleagues with drafting and negotiating agreements for a wide variety of charitable partnerships, including commercial contracts, grants, IP licences, novel investment models, revenue-sharing arrangements and data agreements. 
• Act as a thought partner with the team to advise on the structuring, legal risks and strategic implications of partnerships and future opportunities. 
• Maintain and appropriately file correspondence and documentation relating to commercial contracts. 

Fundraising (Charities)

• Identify and advise on relevant legal and regulatory considerations in respect of our fundraising activities and work with our fundraising compliance manager and the fundraising team to ensure our fundraising activities are carried out in accordance with the relevant regulations.
• Drafting and supporting colleagues in negotiating a variety of fundraising agreements, including charity of the year agreements, commercial participation agreements, sponsorship agreements and pledge agreements.
• Advise on relevant governance matters relating to fundraising activities.
• Work closely with our fundraising compliance manager to ensure data protection aspects of our fundraising activities are managed appropriately. 

Procedure and Policy Efficiencies

• Draft, maintain and update our internal guidelines, policies and standard-form documents. 
• Create policy and process efficiencies. 
• Act as deputy data protection lead, supporting the primary data protection lead through providing training to colleagues and ensuring the Foundation’s mandated practice is understood and followed. 

Tailored Partnerships 

• Consider legal considerations, and appropriate processes, for working with certain partners (e.g. regulatory, private gain, data protection, policy), including advising on due diligence procedures and tailoring our standard form templates. 
• Work with cross-functional stakeholders on longer-term projects to change our partnership models to cede power to the communities we work with, whilst balancing this against our charity law obligations. 

Cross-Functional Work 

• Work with cross-functional stakeholders, including Policy, Influencing & Communications, Data, Evaluation & Learning and the Executive Team to advise on cross-team collaboration, opportunities, issues and risks relating to our charitable partnerships. 
• Assist teams such as Endowment, Systems, and People & Culture on their legal needs, including drafting, negotiating and agreeing documents and being the first port-of-call for a variety of legal issues. 
• Lead on specific projects for either individual directorates or cross-directorate projects. 
• Act as business partner to the Fundraising teams on a variety of issues, including advising and supporting them with drafting, negotiating and advising on a wide range of fundraising agreements. 
• Act as business partner to the Endowment team, ensuring they have the legal support required for the smooth running of their activities. 

Governance and Legal 

• Act as Company Secretary for the Foundation’s three subsidiary companies. 
• Work with the Foundation’s Legal Director & Company Secretary in advising colleagues on legal and governance matters.  
• Undertake research into specific legal issues or matters of best practice and provide training to Legal team colleagues on these issues. 
• Identify need for, organise and run training sessions on key legal and compliance issues to Foundation staff. 
• Deputise for the Legal Director & Company Secretary when required. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, abilities, and attributes:

• Legal research skills 
• Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s enterprising, collaborative and delivery-minded cultural and behavioural values 
• Excellent verbal and written communication skills  
• Detail oriented 
• Good interpersonal skills and able to effectively liaise with both internal and external communities 
• Problem solving skills, able to use initiative and actively seeks pragmatic solutions 
• Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail 
• Team player, with an ability to create effective working relationships 
• Ability to embed diversity, equity and inclusion in everything we do 

Knowledge, experience, and qualifications: 

• Qualified, experienced solicitor (5-6 years PQE or equivalent)
• Experience in drafting and reviewing commercial contracts (Essential) 
• Preparation of guidance notes and training materials (Essential) 
• Sound knowledge of the law of England and Wales (Essential) 
• Familiarity with commercial contracts and contract law (Essential) 
• Experience in law and regulation within a fundraising environment (Highly Desirable)
• Experience in drafting and reviewing grant agreements (Desirable) 
• Familiarity with the charity sector and charity law (Desirable) 
• Some familiarity with health/social care/voluntary sector technical language and organisations (Desirable) 
• Some familiarity with basic financial and grants related terms and concepts (Desirable) 

Benefits

• Contributory pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Senior Media Manager
Predominantly home-based with regular travel to locations across the UK
up to £45,000 per annum
Permanent, Full Time (35 hours per week)

This role is predominantly home-based with regular travel to locations across the UK. Office facilities are available at our Newark office (Tuesdays to Thursdays) for those within easy travelling distance.

There is a requirement to attend an in-person quarterly team meeting at the Newark office, The Kiln, Waterside, Mather Road, Newark, Nottinghamshire, NG24 1WT.

This role includes participation in a rota for out-of-hours press office support, including evenings and weekends as required.

Closing date for applications: 9 August 2026

Shortlisting: 13 - 18 August 2026

First interview: 25 August 2026 1pm - 5pm (Online Interview) & 26 August 2026 9am - 1pm (Online Interview)

Second interview: 2 September 2026 11am - 12pm (Online Interview)

About Us

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities.

About You

Can you use your expertise in national media relations and people leadership to help drive nature’s recovery?

Join one of the UK’s best-loved environmental charities and play a pivotal role in inspiring action for nature through impactful national media engagement and brilliant team leadership.

The Wildlife Trusts’ small but highly effective national media team creates billions of opportunities to see each year across print, TV, radio and online media. From shaping national policy discussions through informed commentary on government policy, to sharing inspiring stories from conservation projects across the UK, our work helps ensure the nature and climate crisis remains firmly in the public eye.

Our interviews, expert commentary, videos and press releases contribute to national and international media coverage on topics as diverse as peatland recovery, climate resilience, red squirrel conservation, sea grass restoration and whale sightings. We regularly feature on programmes such as BBC Countryfile, Springwatch, BBC Radio 4’s Today programme, and Channel 4 News, as well as in The Guardian, The Times and a wide range of other national and online media outlets.

In 2025 alone, our team secured around 46,000 media mentions, generating over one trillion opportunities to see. This coverage ensures that we remain at the heart of the national conversation and debate on environmental issues and solutions.

As the nature and climate crises intensify, the need for effective communications has never been greater. We are looking for a strategic, collaborative and creative media professional who can identify and maximise new opportunities for The Wildlife Trusts to increase our reach and impact throughout the national media landscape, while also supporting, developing and empowering colleagues to thrive and grow.

Working together, we will continue to raise the profile of The Wildlife Trusts, build public understanding of the challenges facing nature, and inspire more people to take meaningful action to help halt and reverse nature’s decline. Through compelling stories, trusted expertise and impactful national media engagement, we can help drive the change needed to bring nature back into recovery.

We are looking for an experienced Senior Media Manager with an excellent track record of securing national media coverage, building trusted relationships with journalists, and delivering impactful communications strategies. You will be confident managing reactive media activity in a fast-paced environment while also developing and delivering creative, evidence-led campaigns that engage diverse audiences and inspire action for nature.

This is a senior role with responsibility for leading and developing a small but talented national media team. You will bring experience of managing and supporting others, creating an inclusive and positive team culture where people feel valued, empowered and able to do their best work. Through coaching, guidance and constructive feedback, you will help colleagues develop their skills, grow in confidence, and achieve shared goals.

You will play a key role in ensuring the consistent delivery of high quality, high impact media activity. This will include overseeing the development and proofing of media materials, supporting story and campaign planning, creation and research, and contributing to the effective operation of a busy press office, including out of hours.

Working closely with the Head of Media Relations, you will build an environment where colleagues are encouraged to share ideas, test new approaches, and explore innovative ways to reach and engage audiences. We are particularly interested in increasing awareness of the role that communities and collective action can play in nature’s recovery, and we are looking for someone who shares our passion for enabling people to make a difference.

You will bring significant experience of identifying and developing compelling news stories, features and media campaigns that resonate with a wide range of audiences and national media outlets. Experience of working with policy, advocacy and campaign-led communications and contributing to broader public narratives, including the crafting of responses to political announcements, is also critical to this role.

This is a varied and rewarding role in a fast-paced environment where priorities can change quickly. You will be confident managing multiple priorities, making well-informed decisions and delivering high-quality work under pressure. Excellent organisational skills, adaptability, sound media instincts and a collaborative approach will be essential to success.

Most importantly, you will be passionate about using the power of media and storytelling to inspire action for nature. If you are excited by the opportunity to support and develop others, build meaningful national media engagement, and contribute to nature’s recovery, we would love to hear from you.

Treasury Coordinator

Full-time, 35 hours per week Monday to Friday, 3 days in office in central Cambridge (Tuesday, Wednesday and Thursday) and 2 days working from home (Monday and Friday).

Role Summary
FEBS Treasury Is a small department at Federation of European Biochemical Societies. The Treasury deals with all aspects of FEBS’ finances and comprises the Treasury Manager and the Deputy Treasury Manager. The work done in The Treasury is under the direction of the Honorary Treasurer, Professor Frank Michelangeli.

Key Responsibilities

Coordination of finance email

• Check emails receive a response in a timely manner
• Flag complicated queries or where possible resolve them

Preparation of bills on Xero:

• Prepare payments for expenses reimbursement, goods and services invoices, prizes
• Prepare bursaries and other grants on Xero

Liaison and coordination with Fellowship and Advanced Courses Committee administrators

• Coordinate with committee administrators to ensure a smooth processing, and correct payment of grants
• Check payments are valid and have approval
• Deal with queries from grantees

Processing of receipts

• Membership societies subscriptions
• Recharges in relation to Advanced Courses

Assist with administration of Finance Committee meetings and other Treasury events

• Assist with the administration of FEBS Treasury meeting including arranging meetings and booking facilities
• Travel to European countries to attend FEBS Treasury and other meetings and events

Other responsibilities:

• Duties may evolve with time, according to requirements of FEBS.
• Any other reasonable duties as requested by line manager.

FEBS is looking for someone who is:

• Diligent and reliable
• Educated to degree level or equivalent
• Experience of accounting systems is beneficial, ideally Xero, although training will be given
• Confident working independently without supervision and has good time management skills
• Knowledgeable of Microsoft Office including Word and Excel
• Confident liaising with a range of people
• Accurate with excellent attention to detail
• Experience of project administration would be a benefit.

Annual leave: 24 days (plus English bank and public holidays)

Salary: £28,371, moving to £30,951 on successful completion of probation period.

Pension: employer contribution of 15% of gross annual salary to NEST company pension scheme.

Training: up to £2,500 allowance for approved job-related training eg. AAT or ACCA.

The application process will involve an on-line interview plus at least one face-to-face interview in Cambridge. Reasonable travel costs to the interview will be reimbursed by FEBS.
Two references are required, and these will be contacted by FEBS once an offer of employment is made. One referee should be the current or most recent employer and, ideally, the other should be a previous employer. However, if this is not possible for both referees, you can provide the details of another person who can confirm that you are suitable for the post.
The offer of employment is subject to satisfactory references.
FEBS has a responsibility to ensure that all employees are eligible to live and work in the UK.
The deadline for receipt of applications is Monday 24 August 2026.
The interviews are expected to be held on either Friday 4 or Monday 7 September 2026.

Could you do a job where you change lives?

Do you feel fulfilled when you have lifted others' spirits?

Do you have professional or personal experience taking care of those with dementia?

We are looking for a committed individual with a heart for the care of older people and a keenness to deliver our The Way We Care Programme which encompasses our approach to the care of our residents.

We have a fantastic new job opportunity at Emmaus House, where Wellbeing & Dementia Lead will oversee the building of relationships between staff and those we care for - prioritising a family model of care throughout the home.

This role is perfect for an upbeat and enthusiastic person who is interested in engaging with our older residents and staff to promote The Way We Care. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Emmaus House is a charming care home situated in North Yorkshire that provides 22 residential care places, all with en-suite facilities.

Responsibilities:

• To care for our family members/residents, by providing a loving and caring environment and maintaining the Christian ethos that is so important to them;
• To become the in house expert in caring for people living with dementia (full training and ongoing support provided) 
• To embrace the Society’s The Way We Care Model. This means providing the highest quality of care possible addressing Mind, Body and Spirit - The Whole Person;
• To take responsibility for The Way We Care Programme, developing all levels of staff competency, understand and practice the philosophy of seeing the person first, whilst celebrating their strengths and supporting their unique Spiritual, Emotional and Physical needs;
• To provide a working environment where each member of staff feels that they are part of the team with something to contribute and the opportunity to develop their personal skills, knowing their ideas are listened to and acted upon when the ideas are enriching the lives of those we care for;
• To prioritise and support the spiritual life of the home, both for family members/residents and the staff making it possible for all family members/residents to carry on enjoying the special relationship with the Lord Jesus at their own pace and in their own way.

About you:

• Caring or nursing experience or an expert by experience in caring for someone living with dementia;
• Experience in mentoring or leading teams;
• You have empathy and enjoy working with older people;
• You are able to support individuals with unique and diverse needs;
• You have a positive, open and warm personality;
• You desire to make others happy with a genuine love for all people and a positive outlook on life;
• You will be a companion and friend to all of the people we care for – with or without dementia;
• You are able to work with teams and individuals and be willing to take on any task to provide an excellent level of care; 
• You are well-organised, adaptable and practical. 

The Way We Care:

The Way We Care is the Pilgrims’ Friend Society approach to ensuring that older people have all that they need to flourish in their later years, especially as their physical needs increase. Every part of what The Way We Care looks like in the daily lives of our care homes is rooted in how the Bible tells us to treat and support others around us. There are eight foundational principles to The Way We Care:

• Every person is a physical, mental, emotional, and spiritual being.
• People are made for the community.
• Every person has a unique role to play in life.
• All families are made up of different people with different skills and abilities.
• Building and growing relationships are an important part of life.
• Every person’s opinion about what happens to them is valid.
• Every person’s role is important, regardless of their capability.
• Every person has been lovingly and uniquely created.

We are committed to seeing the whole person – the history, the experiences, the joys and the sorrows of life, and to knowing who the important people are who make up the bundle of each person’s living.

Hours:

A Part-time contract(approximately 21 hours over 5 days a week).

Benefits:

• Get paid for doing your training!
• Training & development
• Career development: Whether you are starting your career or looking to expand your skills.
• Paid DBS checks
• Being part of our friendly and committed staff team
• Assigned buddy
• Ongoing support from management
• Flexible working: various working hours
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested

We're looking for a Tenancy Sustainment & Community Progression Coordinator to support people as they make the transition from homelessness into accommodation. They provide practical guidance and motivational support to help people manage their tenancies and settle into a new community. The Coordinator supports housed clients to resolve problems so that repeat homelessness is prevented. They also connect people using Catching Lives’ services to community activities or groups, and enable access to employment, training, education and volunteering opportunities so that people improve their skills, confidence, social connection and well-being.

Key responsibilities

Tenancy Sustainment

• In conjunction with the Manager and Senior Project Worker, assess and prioritise the need for tenancy support on a case-by-case basis.
• Meet people in the day centre before they move into a tenancy.
• Visit clients in their homes and in community locations to provide practical and motivational support to sustain tenancies and prevent repeat homelessness.
• Share practical skills and guidance to support tenants e.g. paying bills, reporting disrepair, choosing furniture etc.
• Help people get to know their neighbourhood e.g. visiting a local café, GP etc.
• Problem-solve with individuals to overcome challenges or concerns.
• Liaise with other agencies e.g. councils, landlords, social services, housing associations, maintenance contractors to help people sustain their tenancies.
• Apply for individual grants or provide direct support through Catching Lives’ tenancy sustainment budget for specific items e.g. household starter packs.
• Keep accurate records of tenancy sustainment actions and outcomes.
• Make appropriate use of technology provided by Catching Lives e.g. alert systems for checking in and out when lone working.

Community progression

• In conjunction with colleagues, identify people who want to access community activities, education, training, employment or volunteering.
• Make plans on a case-by-case basis, led by the client.
• Develop external relationships and establish referral pathways/signposting to local partners e.g. employment, education, training, volunteering.
• Identify community groups/activities and share relevant information with clients.
• Accompany clients e.g. to open days, taster sessions, course registration.
• Keep accurate records of community progression actions and outcomes.

Who we're lookng for

Essential

• Experience of providing one-to-one support or advice to individuals e.g. in relation to housing, benefits, healthcare.
• Good practical knowledge and skills around household/tenancy management.
• Proven ability to work independently and proactively, and to use initiative.
• Experience of managing a workload with varied time-sensitive tasks.
• Experience of coordinating work with colleagues and/or external stakeholders.
• Able to communicate clearly and to remain calm under pressure.
• Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill-health, and other challenges.
• Able to maintain professional boundaries.
• Able to handle challenging behaviour with confidence.
• Able to write and speak concisely in plain English.
• Understanding of, and commitment to, diversity, equality and inclusion.
• Clean driving licence and access to a car for use at work.

Desirable

• Knowledge of current legislation and practice relevant to tenants.
• Experience in a related service e.g. advice, housing and homelessness, employment, community.
• Understanding how to work in a trauma-informed way.
• Experience of following Safeguarding processes with people at risk.
• Fluency in additional languages.
• Lived experience of homelessness and/or experience of using services such as mental health, substance use, criminal justice.

Working at Catching Lives

Catching Lives is a community charity, currently staffed by a team of 10. We’re in the process of expanding with current recruitment, so that we can introduce community-based support alongside strengthening our core day centre offer.

The successful candidate will complete a structured induction that includes shadowing colleagues and visiting local services. Staff typically attend weekly team meetings on Wednesday afternoons, as well as having regular 1-1s with their line manager, and there is confidential access to an employee assistance scheme. The day centre offers free tea and coffee throughout the working day. As well as core training for new starters, there are ongoing training and development opportunities.

The job is open to anyone with the experience and skills listed in the Essential section of the Person Specification below. The post is subject to DBS and reference checks, but please note that our policy does not automatically exclude people with past offences.

We particularly encourage applications from people whose identities are currently under-represented in our team including men, Black and Asian people, LGBTQ+ people and people with lived experience of homelessness.

We're looking for a proactive and approachable Registered Manager of 16-17 Supported Accommodation who will thrive in a busy, fast-paced environment, has high standards, enjoys delivering results and believes everyone should be treated with kindness, fairness and respect.Part-time applications are also welcome.

As Registered Manager, you will oversee YMCA's Supported Accommodation Service, ensuring young people aged 16–17 receive safe, high-quality, aspirational support that enables them to belong, contribute and thrive as they prepare for adulthood and independent living.

Initially, you will lead the successful mobilisation and Ofsted registration of our first service before overseeing multiple sites as the service grows.

About the Role & Key Responsibilities

Exceptional Service Delivery

• Lead on ensuring that the day to day operation of the service is in line with the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards.
• Lead, supervise and develop a high-performing staff team - preparing every staff member for registration and future Ofsted inspections.
• Motivate, inspire and develop multiple supported housing teams including 4+ direct reports to successfully manage their own teams, including the delivery of recorded monthly supervision and case management.
• Complete a monthly case management review of each site with relevant manager, including an in-depth audit to ensure young people are receiving the best possible support including high quality case notes, interventions, goals, and a consistency of delivery and approach across all teams.
• Work to build effective staff teams that meet and exceed their set goals and targets and monitor their performance, pro-actively addressing any challenges with the support of HR colleagues.
• Empower your teams to meaningfully engage, involve, and devolve decision making power to young people wherever possible to enable them to highlight and design areas for service development and co-create possible solutions or opportunities for change.
• Model for your teams the use of coaching and motivational interviewing techniques to empower young people with complex needs to regularly set and achieve ambitious person-centred goals, praising them for their achievements, and celebrating where appropriate through the resident incentive scheme.
• Work with your teams to ensure all young people understand and meet the terms of their licence agreement, outlining the expectations we have of them and what they can expect in return from the team at YMCA.
• Ensure you and your teams follow our agreed policies and procedures, including our Positive Change procedure if young people do not meet the expectations shared with them in their licence agreement practicing ‘elastic tolerance’ giving them the opportunity to recognise and change their behaviour.
• Build and maintain excellent working relationships with Local Authorities and ensure the team develop and maintain excellent working relationships with Social Workers, Personal Advisers, local education providers and other partner agencies.
• Be the primary organisational representative at Ofsted inspections, commissioning meetings and placement reviews.

Collaborate with the Head of Resident Services & Head of Housing Services

• Utilising the YMCA Emotional Needs framework, ensure that each young person has a person-centred support plan in place where they set themselves goals focused on independence, emotional wellbeing, education and employment.
• To ensure young people develop practical life skills needed for independent living – including cooking, budgeting, tenancy management, health and wellbeing and positive relationships.
• To ensure that young people are supported with challenges as they present in a curious, empathetic, and solution focused way, responding in a timely manner, as part of or in addition to any planned sessions.
• To deliver a person-centred, asset-based, and trauma-informed approach at all times, recognising that one of the stages of change is relapse which is an important part of the journey towards achieving long term success.
• To ensure smooth transitions between placements.
• Share opportunities to signpost young people for specialist internal and external support with your teams wherever possible i.e. ARC, MK ACT, Mental Wealth.
• Arrange and ensure your teams actively engage in all Reflective Practice sessions designed to allow space for practitioners to consider, reflect on, and improve their practice on an ongoing basis.

Compliance

• Lead on ensuring that all aspects of service delivery, including H&S, Facilities etc are compliant with the necessary regulations, to ensure smooth Ofsted registration, working with teams from across the organisation where necessary.
• Ensure you and your teams collect and record all data required for monitoring and evaluation purposes and write regular case studies to demonstrate the ongoing impact of your work.
• Complete audits, quality assurance processes and continuous improvement plans to ensure continued compliance and success.
• Monitor incidents, complaints and outcomes for young people.
• Ensure that all contract and funding reporting is completed on time and to a high standard to protect and grow our vital commissioning and funding relationships.
• Ensure you and your teams record all information and actions taken factually and as if written to the young person on In-Form (our housing management system) and MyConcern (our safeguarding record system) in a way that you would feel happy to share with the young person if requested.
• Ensure all teams record and complete any actions needed in terms of licence management following property checks, damage to property, or abandonment of property etc.
• Receive and record all compliments and complaints about the housing service on In-Form in line with all Housing Ombudsman requirements and respond to all complaints in writing in a timely manner in line with the appropriate policy and procedure.
• Ensure that all service areas are delivered within budget, reporting any concerns to SLT in a timely manner.
• Ensure service level risk assessments and other health and safety compliance documents are completed as and when necessary for all relevant housing support areas.
• Ensure all H&S and Facilities checks are completed to ensure compliance with Ofsted requirements, raising this promptly with the SLT if Ofsted registered properties are not compliant.

Safeguarding

• Ensure safeguarding lies at the heart of every aspect of the service.
• Act as a Designated Safeguarding Lead and ensure all members of your team record any Safeguarding concerns immediately on MyConcern and make any referrals requested in line with the Safeguarding policy.
• Act as the first point of contact for on-call queries from your direct reports, escalating any significant incidents or safeguarding concerns to SLT, and ensuring adequate cover is in place where necessary.
• Ensure teams are regularly trained in Professional Boundaries to remind staff of their obligation to uphold & maintain them at all times.

About You

You're an experienced leader who enjoys raising standards and making things better. You naturally see opportunities to improve services, simplify processes and create environments that people are proud to be part of. You're equally comfortable developing long-term plans as you are supporting your team to resolve day-to-day operational challenges.

You'll ideally have:

• Experience of managing and motivating a large team providing 24/7 support across multiple sites.
• Level 5 Diploma in Leadership and Management for Residential Childcare, or other qualification accepted by Ofsted (or willing to work towards).
• At least 2 years experience working in supported accommodation, residential childcare leaving care or other supported housing setting for young people.
• Excellent knowledge of safeguarding, risk management and partnership working.
• Strong understanding of the Supported Accommodation (England) Regulations 2023 and Supported Accommodation Quality Standards.
• Experience of working in an asset-based, person-centred, trauma-informed Psychologically Informed Environment (PIE).
• Experience of effective reporting and data collection for the purposes of monitoring and evaluation.
• Excellent leadership, communication and relationship-building skills.
• Strong planning, organisational and problem-solving skills.
• The confidence to challenge poor performance, influence others and drive operational excellence.
• A proactive, customer-focused mindset with a genuine passion for raising standards.

Why Join Us?

This is an exciting opportunity to make a genuine impact within a growing organisation that's ambitious about both its people and the communities it serves.

You'll have the opportunity to:

• Make a real difference in a purpose-driven organisation.
• Build trusted relationships across the organisation.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're passionate about people, thrive in a fast-paced environment and want to help build a culture where people are supported, challenged and inspired to achieve their best, we'd love to hear from you.

REPORTING TO: Head of House

HOURS: 40 hours per week. Typical shift pattern: evening start, including overnight cover. Weekend and bank holiday working may be required according to the needs of the House and events programme.

ABOUT WAVERLEY ABBEY Waverley Abbey is a place of prayer, learning, hospitality and transformation. Set within beautiful grounds and historic surroundings, we welcome a wide range of guests, students, retreatants, visitors, partners and staff who come to Waverley for rest, learning, formation, community and encounter with God. Our hospitality is an important expression of our mission. We want every person who comes through our doors to experience welcome, peace, care and excellence. The Night Porter plays a vital part in this, helping to ensure that Waverley Abbey remains safe, secure, well-prepared and warmly welcoming throughout the evening and overnight hours. This is a practical, trusted and important role within the life of the House. The post holder will provide overnight presence, security, guest support and preparation for the following day, helping the whole site run smoothly and safely.

JOB PURPOSE The Night Porter will be responsible for the safe and effective overnight running of Waverley Abbey House and associated guest areas. This includes ensuring the building is secure, responding appropriately to alarms or incidents, supporting guests as needed, preparing rooms for the next day’s events or conferences, and assisting with early morning breakfast set-up. The role requires someone calm, reliable, hospitable and practical, with good judgement and the ability to work confidently on their own during overnight hours.

KEY RESPONSIBILITIES

Security and Overnight Presence

> Provide a visible and reassuring overnight presence within Waverley Abbey House.

> Carry out regular checks of the building and agreed areas of the site during the shift.

> Ensure doors, windows and appropriate access points are secure.

> Lock up and open up areas of the building as required.

> Monitor the site for anything unusual, unsafe or concerning.

> Respond calmly and appropriately to any overnight issues, disturbances or emergencies. > Follow agreed procedures for reporting incidents, concerns or maintenance issues.

Fire Safety and Emergency Response

> Respond promptly to fire alarms and follow Waverley Abbey’s fire safety procedures.

> Support guests, residents or staff during any evacuation or emergency situation.

> Liaise with emergency services where required.

> Complete relevant incident reports and ensure the appropriate manager is informed.

> Maintain awareness of fire exits, fire panels, evacuation procedures and key safety points across the site.

Guest Care and Hospitality

> Offer a warm, calm and helpful welcome to guests, residents or visitors who may require assistance during the evening or overnight.

> Respond appropriately to guest queries, late arrivals or practical needs.

> Help create a peaceful, safe and hospitable environment in keeping with the values of Waverley Abbey.

> Escalate any guest concerns or safeguarding matters in line with Waverley Abbey procedures.

Event, Conference and Room Set-Up

> Prepare rooms for the following day’s events, meetings, conferences, retreats or teaching sessions.

> Set up furniture, refreshments, equipment or materials as required.

> Ensure rooms are clean, tidy, welcoming and ready for use.

> Liaise with the House, Events, Front of House, Food and Beverage or Housekeeping teams to understand next-day requirements.

> Support smooth handover between evening, overnight and morning teams.

Breakfast and Morning Preparation

>Assist with early morning breakfast set-up as required.

> Prepare guest areas, dining spaces or refreshment stations according to agreed standards.

> Ensure public areas are tidy, presentable and ready for the day.

>Communicate clearly with the morning team about any overnight issues or outstanding tasks. Health, Safety and Practical Support

> Follow all health and safety policies and procedures.

>Carry out basic practical tasks as needed, such as clearing areas, moving furniture, checking lights or reporting maintenance concerns.

> Ensure corridors, entrances and key guest areas are safe and free from hazards.

> Take reasonable care for the safety and wellbeing of guests, staff, residents and visitors. >Work within lone-working procedures and escalate concerns appropriately.

Communication and Handover

>Keep clear written records of overnight activity, incidents, tasks completed and anything requiring follow-up.

> Provide a helpful handover to the morning team.

>Communicate professionally and promptly with managers and colleagues.

>Work collaboratively with House, Hospitality, Events, Facilities, Housekeeping and Front of House teams.

PERSON SPECIFICATION

Essential

>Reliable, responsible and trustworthy.

> Calm and confident working overnight and, at times, alone.

> Good practical judgement and common sense.

> Warm, welcoming and able to offer excellent hospitality.

> Able to respond calmly to alarms, emergencies or unexpected situations.

> Good communication skills, both verbal and written.

> Able to follow procedures carefully and consistently.

> Physically able to carry out room set-ups, building checks and practical tasks.

> Flexible and willing to work evenings, overnight shifts, weekends and bank holidays as required.

> Previous experience as a night porter, caretaker, security officer, hotel porter or similar.

> Respectful of the Christian ethos, mission and values of Waverley Abbey.

Desirable

> Experience in hospitality, conference, retreat, hotel or residential settings.

> Fire safety or first aid training.

> Experience of working in a Christian retreat, charity, education or hospitality environment.

> Basic maintenance or practical facilities experience.

PERSONAL QUALITIES The successful candidate will be: > Steady, dependable and calm under pressure. > Hospitable, kind and approachable. > Practical and willing to help wherever needed. > Observant and attentive to detail. > Able to hold responsibility with maturity and discretion. > Comfortable working quietly behind the scenes to serve the wider mission. > Committed to helping Waverley Abbey be a safe, peaceful and welcoming place

CHRISTIAN ETHOS AND VALUES Waverley Abbey is a Christian organisation, and our work is shaped by prayer, hospitality, learning and transformation. All staff are expected to respect and work within the Christian ethos of the organisation and to contribute positively to our shared culture and values. The Night Porter will play a key role in helping Waverley Abbey live out its commitment to generous hospitality, excellent care and a peaceful environment where people can encounter God, rest, learn and be restored.

ADDITIONAL INFORMATION This role will involve overnight working, lone working, practical manual tasks and responsibility for the safety and security of the House during the night. Full training will be provided in fire safety, emergency procedures, site security, lone working, safeguarding and any relevant operational systems. The post holder may be required to undertake other reasonable duties in line with the nature and level of the role.

To apply please send your CV and covering letter, addressing why you are excited about our vision and how you’ll fulfill the brief (one pages max) 

Looking for a fundraising role where you can take ownership, build lasting corporate partnerships and see the impact of your work first-hand?

Join MedEquip4Kids and help secure vital funding for equipment, facilities and mental health support that transform the lives of young people across the UK.

Since 1985, we have raised more than £25 million to fund neonatal and paediatric medical equipment, sensory and play facilities, specialised equipment for disabled children, and mental health support. With a strong reputation, long-standing supporters and an established programme of fundraising events, we continue to make a lasting difference to thousands of children each year.

Job Overview

This is an exciting opportunity to join a well-established children's charity and play an important role in our future growth. As a Corporate Partnerships Fundraiser, you'll develop and manage a portfolio of supporters, secure new partnerships and identify opportunities to increase income through sponsorships, events and fundraising initiatives.

Alongside building relationships with businesses, you'll create compelling proposals and demonstrate the impact of donations through reports, visits and regular communications. You'll represent MedEquip4Kids at events and networking opportunities and help to raise our profile within the business community.

As part of a small and supportive team, you'll have the opportunity to bring fresh ideas, take ownership of your work and make a direct contribution to improving young lives. This role would suit someone who enjoys building relationships and seeing the tangible impact of their fundraising efforts.

Key Responsibilities

Income generation 

• Maximise funding from existing relationships and identify, research and secure new corporate funding opportunities.
• Meet agreed annual fundraising targets for corporate sponsorship, including annual income figures and corporate outreach numbers. 

Funder stewardship and reporting 

• Build and maintain strong relationships with corporate supporters through regular communication and excellent account management.
• Invite supporters to project visits and events, enabling them to see the impact of their donations first-hand.

Internal collaboration and event support

• Lead the planning and delivery of fundraising and stewardship events.
• Contribute ideas, stories and content for social media, newsletters and the charity website.

Is the Corporate Partnerships Fundraiser role right for you?

We would love to hear from you if you have:

• Experience in fundraising, sales, business development, account management or corporate partnerships.
• Excellent written and verbal communication skills, including the ability to deliver compelling proposals and presentations.
• Experience using databases or CRM systems and managing fundraising or sales pipelines.
• A genuine passion for improving outcomes for children and young people.

Equality, Diversity And Inclusion
MedEquip4Kids is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds. We want our recruitment process to be accessible and inclusive, so please let us know if you require any adjustments or support when applying or attending an interview.

Main Purpose of the Role

The Duty Officer plays a key operational role in ensuring the smooth running of the Friendly Trust’s office duty function. The postholder will be the designated lead for Office Duty sessions, acting as the first point of contact for calls, visitors, and day-to-day operational queries.

The role also provides structured support to a Trust Officer managing a caseload of Service Users requiring lower levels of support, assisting with administrative casework, financial monitoring tasks, and maintaining accurate records.

This post bridges administrative and frontline service delivery functions, enabling Trust Officers to focus on complex casework while maintaining high standards of responsiveness and record keeping.

Key Responsibilities

1. Office Duty (Primary Function)

• Take responsibility for the delivery of Office Duty sessions in line with the Office Duty Procedure.
• Manage incoming telephone calls, enquiries, and visitors, ensuring all interactions are recorded accurately.
• Maintain and update the Office Duty diary, including:
  • Recording calls, visitors, and actions taken
  • Logging outstanding actions for follow-up
  • Ensuring continuity between sessions
• Use CasparGov to record duty activity promptly and accurately.

· Monitor planned and ad hoc cash collections, ensuring compliance with The Friendly Trust's policies and procedures, checking requirements, and promptly identifying and escalating any issues or discrepancies.

• Carry out cash tin checks and ensure appropriate balances for ongoing sessions.
• Liaise with the Duty Team Manager where queries require escalation.

2. Service User Support

· Support a designated Trust Officer in managing a caseload of Service Users requiring lower levels of support

• Assist with routine financial administration tasks such as:
  • Monitoring transactions and basic budgeting support
  • Preparing information for review by the Trust Officer
• Maintain accurate records of activity in line with organisational and legal requirements.
• Draft basic correspondence and follow up routine requests.

3. Administrative and Operational Support

• Provide administrative support aligned with organisational systems and processes.
• Assist with:
  • Data entry and maintaining records
  • Processing documentation and correspondence
  • Supporting internal reporting and statistics
• Contribute to efficient office systems and processes.
• Support meeting preparation or coordination where required.

4. Communication and Team Working

• Act as a professional first point of contact for Service Users, families, and external professionals.
• Work collaboratively with Trust Officers, Admin, and managers to ensure seamless service delivery.
• Escalate queries appropriately while maintaining ownership of routine enquiries.

5. Organisational Contribution

• Work in line with the Friendly Trust’s values, policies, and procedures.
• Contribute to a positive, inclusive, and supportive working environment.
• Maintain confidentiality and comply with GDPR and safeguarding requirements.
• Undertake other duties appropriate to the role.

Person Specification

Essential Skills and Experience

• Excellent verbal and written communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies.
• Strong interpersonal, telephone and customer service skills, with a friendly, approachable and professional manner.
• Proven administrative experience, with strong organisational skills and the ability to manage a varied workload effectively.
• Ability to prioritise tasks, work to deadlines, manage competing demands and respond positively to changing priorities.
• Excellent attention to detail, with the ability to maintain accurate records and manage information confidentially.
• Experience of data entry, maintaining electronic databases and record management systems.
• Competent user of Microsoft 365, including Outlook, Word, Excel and Teams, and confident using databases and other IT systems.
• Ability to work independently using initiative, as well as collaboratively within a team.
• Positive, flexible and proactive approach to work.
• Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds.
• Commitment to equality, diversity and inclusion, professional standards, confidentiality and data protection requirements.

Desirable Skills and Experience

• Experience working within the charity, voluntary, health or social care sectors.
• Experience of handling calls, front-line enquiries, reception duties or customer-facing services.
• Knowledge of issues affecting people with learning disabilities and their families.
• Knowledge of welfare benefits, financial administration or related support services.
• Experience of using case management, CRM or client record systems.
• Knowledge of CASPAR Gov or similar case management software.
• Experience of supporting the production of reports, statistics, monitoring information or management data.
• Experience of coordinating office systems, facilities or administrative processes.
• Basic financial administration experience, including invoice processing, cash handling and record keeping.
• Knowledge of information governance and records management practices.
• Good record of punctuality, reliability and attendance.

Personal Attributes

• Professional, trustworthy and dependable.
• Solution-focused, with a willingness to learn, develop and adapt.
• Able to maintain composure and professionalism when handling sensitive or challenging enquiries.
• Committed to supporting The Friendly Trust's mission, values and person-centred approach.
• Demonstrates sound judgement, discretion and a high level of integrity.

Thames Reach is one of London’s leading homelessness charities, working to end street homelessness and help the people we support to find and sustain a decent home, build supportive relationships and lead a fulfilling life.

We are seeking a Director of Operations to take on a new senior strategic leadership role that will play a key part in the future direction and long-term sustainability of the organisation.

As a member of the Senior Management Team, you will work collectively with the Chief Executive and Director of Services to provide organisational leadership, contributing to strategic direction and operational effectiveness.

You will be accountable for ensuring the organisation has effective infrastructure, people and financial sustainability. You will oversee and provide integration across all non-service operational areas, holding overall responsibility for Finance, People, Data, IT, Property & Facilities, and Thames Reach Housing, our Registered Provider subsidiary.

You will act as a primary point of organisational assurance to the Chief Executive, SMT and Board on operational sustainability, risk and compliance.

Key priorities include providing organisational stewardship of finance, overseeing the transformation and effective operation of digital, data and technology systems, and championing continuous improvement in organisational capability, leadership and ways of working.

Director of Operations Thames Reach
Salary: circa £92,000 per annum
Directorate: Central Operations

About you
We are seeking a leader with a strong collaborative leadership style, with a commitment to collective responsibility and organisational leadership. You will bring:

• Senior strategic leadership experience in a complex organisation, with responsibility for multiple operational and enabling functions.
• Strong financial acumen, including the ability to oversee budgets, interpret financial data and communicate financial matters clearly to senior leaders and Trustees.
• Experience of organisational change, transformation and continuous improvement.
• Experience of governance, risk management and regulatory compliance.
• Ability to operate credibly at Board and Committee level.
• Ability to operate effectively within a regulated environment, including building an understanding of the requirements of the Regulator of Social Housing.
• Extensive experience of managing multiple projects and critical decision making.

Crucially, you will demonstrate a clear commitment to equity, diversity and inclusion and to furthering our mission of ending street homelessness.

How to Apply
For further information, to access the appointment brief and to apply to this role, please click on the Redirect button.

Recruitment timeline
Application deadline: 9th August
Interviews with Prospectus: w/c 24th August & w/c 31st August
Interviews with Thames Reach: 18th September

UK Internal Communications & Engagement Partner

Contract type: 15-month Fixed Term Contract, Full-time (35 hours per week)

Location: London, UK

UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel), this amounts to a minimum of 2 days per week and the remaining 60% you can be based at home.

Salary: £47,423 per year with excellent benefits

*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the role

A role where you will partner with UK senior leaders, teams, and employee-led groups to develop and execute strategic internal communications and engagement activities that drive delivery of our mission, strengthen organisational capability in communication, and help shape our employee experience.

Serve as the primary communications and engagement partner across the UK, providing proactive partnering, shaping key messages, and creating meaningful opportunities that connect colleagues to purpose, strategy, and each other. Champion diversity, equity and empowerment (DEE) through initiatives that celebrate our rich cultural diversity, promote inclusion, and help build a workplace where everyone can thrive.

In this role, you will:

Internal Communication & Employee Engagement:

• Develop and manage the UK staff communications plan and calendar - ensure alignment with global and wider WaterAid UK plans, activating WAUK and global priorities and initiatives at a local level.
• Manage all UK internal communications support requests - partnering UK based leaders and teams to advise on communications plans and channels.
• Manage key UK internal communications channels, including the UK country pages on the global intranet (The Spring) and the UK Connect Teams space.
• Business partners the UK Head of People to advise and review communications for risk and clarity.
• Business partner UK based employee groups (Staff Representation Group and Diversity Group), advising and supporting on communication/messaging, acting as a trusted advisor.
• Provide UK Functional Directors with advisory communications support for significant strategic initiatives.
• Lead for reactive/crisis internal communications support in the UK.

Projects

• Design, project management and delivery of WaterAiders Week in the UK, including events such as the UK WaterAiders Fair.
• Key communications partner for change management projects that span UK hosted and financed roles.
• Design, content creation and support communication and staff engagement of the office move from 20 Canada Square to our new premises.
• Activating communication on the employee engagement survey in the UK, in alignment with global communications.

Requirements

To be successful, you will need:

• Excellent written and verbal communication skills in English.
• Experience of having worked and successfully impacted outcomes in an internal communication and engagement role.
• Demonstrable branding and design capability.
• Understands employee experience concepts.
• Project management experience.
• Designing engaging and impactful communication
• Experience of using and designing in SharePoint.
• Has used MS office suite, with a strong skill in PowerPoint.
• A demonstrated ability to work in a style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity, and Innovation.

Although not essential, we’d prefer you to have:

• Demonstrable experience of working in a communication, engagement role within a People & Organisational Development team.
• Experience of working with staff resource groups.
• Additional language skills such as French, Spanish or Portuguese 

Closing date: Applications close 12:00 PM UK time on 17th August 2026. Interviews are expected to take place the week commencing 27th August 2026.

How to apply: Click Apply to complete the pre-screening question and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36days’ holiday (this includes 8 Bank Holidays)

• Option to buy an extra 5days’ annual leave
• Employer pension contribution up to 10%
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals (after qualifying period)
• Two paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes at the end of the calendar year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Committment

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

We are seeking a collaborative and creative Director who is rigorous, centres care and supports people to flourish, to lead our brand new Playhouse Ensembles strand within Playhouse Connect's exciting new chapter.

The Playhouse Ensembles Director will be responsible for leading 10 ensembles in total, including:​​

• 7 Youth Theatre cohorts, ​​
• Heydays (Creative Ageing) ensemble, ​​
• Theatre of Sanctuary ensemble. ​​

​The role holder will take a strategic oversight to the work of the various ensembles and work with freelancers to deliver the sessions. Within this role, you will direct two of the ensembles yourself and manage freelance artists to lead the other ensembles.​

​The work you enable to happen will respond to the Leeds Playhouse mission and programme, the priorities of our key partners and the emerging needs of the city. Therefore, you will work closely with our Artistic team to ensure the work of the ensembles are in line with the organisation’s overall artistic vision.​ ​

This is a full-time, permanent contract of 35 hours a week, with working pattern to be discussed with your manager. Pay for the role is £32,000 per year. Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.

Before applying for the role, please read our job pack. This includes the full list of responsibilities, person specification and information about Leeds Playhouse.

To apply, please fill in both of the forms linked on our website listing by the deadline.

The closing date for applications is 5pm Sunday 16 August 2026.

Interviews are scheduled for the weeks commencing 17 August or 24 August.

37.5 hours per week / permanent / working onsite Monday – Friday 9am-5pm.

As a Painter and Decorator, you will be based in either Eastbourne or Hastings, East Sussex, and will be required to travel and work across any of our YMCA DLG sites, with demand varying throughout the year. A full UK driving licence is therefore essential, and a vehicle will be provided.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

The focus in our housing services is to help develop the young people’s skills and confidence so that they can move on from supported accommodation and live independently.

Do you take pride in creating safe, welcoming homes that make a real difference in young people’s lives?

Our Maintenance team works across multiple properties to give our residents a good quality, safe home, working closely with project staff to identify repairs required, make repairs, undertake ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and to make empty homes ready for re-occupation.

We have sites across East Sussex, centred around our Foyers in Eastbourne and Hastings. These services provide 24-hour supported housing for young people aged 16–25, offering low to medium levels of housing-related support. There are homes throughout East Sussex for young people we continue to support into independence via our Transitional Housing teams, these are typically larger shared houses of four to eight residents sharing some communal facilities such as bathrooms and kitchens. In total there are approximately 180 residents in East Sussex that the maintenance team oversee.

A key part of the role involves redecorating empty homes to prepare them for new residents. This work must be completed promptly, to an agreed and consistent standard, and with clear communication to site and maintenance teams to ensure properties can be relet within void target times.

You will also carry out planned redecoration within communal areas of our accommodation, as well as offices and workspaces used by our staff and volunteers.

If you’re excited about this role but your experience doesn’t match every single requirement, we still encourage you to apply. We know that skills and potential come in many forms, and your background may offer valuable transferable strengths.

Experience and Knowledge

We are looking for someone who brings:

• NVQ 2 or equivalent in painting and decorating, or equivalent work experience
• Practical experience in maintenance, cleaning, or decorating within supported housing, residential, or community‑based settings.
• A proven track record of delivering high‑quality work, with at least two years’ experience undertaking duties similar to those required in this role.
• A strong commitment to safety, quality, and resident wellbeing, ensuring all work is completed to a consistent and professional standard.
• Good knowledge of health and safety requirements relevant to painting, decorating, and maintenance work, including safe working practices and compliance procedures.
• An understanding of professional boundaries, alongside awareness of the challenges faced by vulnerable young people and how these may influence behaviour.
• A proactive and organised approach to managing workload, with the ability to prioritise effectively.
• Strong team‑working skills, with the confidence to both support and appropriately challenge colleagues where needed.

CLOSING DATE: Monday 31 August 2026 at midnight. If we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.