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Lead a space that changes young people’s lives
We’re looking for a bold, strategic and hands-on leader to take ownership of our Middlesbrough Hub — a vital community space supporting young people facing real barriers to opportunity.
As Hub Manager, you won’t just run a service. You’ll shape a high-impact environment, design programmes that change lives, and build partnerships that open doors for young people who need it most.
What you’ll do
As Hub Manager, you will:
You will play a critical role in ensuring the hub not only delivers for young people today — but is built to sustain and grow its impact over time.
Who we’re looking for
You’ll bring:
Most of all, you’ll be someone who sees potential — in people, in places, and in what’s possible
Why join us?
At the KFC Youth Foundation, we believe every young person deserves the opportunity to thrive. This role offers the chance to:
Benefits
Apply now
If you’re ready to lead a hub that makes a real difference — and help shape the future for young people in Middlesbrough — we’d love to hear from you.
Interviews
This is a two stage interview process.
For Stage 1, this will focus on your experience, leadership style and approach to delivering impact.
You can expect:
Please ensure you can be available for first round interviews online w/c 6th July
For Stage 2, This stage is designed to reflect the reality of the role and how you operate in a live environment.
You will be asked to:
This stage allows us to see how you balance strategic thinking with hands-on delivery, and how you connect with young people — a critical part of the role.
Second stage interviews will be held 4-6pm on either Monday 14thJuly, Tuesday 15th July, Friday 17th July in person and you must be available for one of these dates.
The client requests no contact from agencies or media sales.
Finance Project Manager
Salary: £61,000
1 year Fixed Term Contract, Full-time
Hybrid working – 2 days in office
Location: Central London
A prestigious scientific institution with a global reputation for excellence is seeking a Finance Project Manager to join its finance team. This is a unique opportunity for a qualified accountant to lead high-impact finance projects and play a key role in enhancing financial processes, reporting, and risk management within an organisation dedicated to advancing knowledge, research and innovation for the benefit of society.
About the Role
Reporting to the Head of Finance Systems and Projects, the Finance Project Manager will lead on the delivery of finance projects that improve the efficiency, effectiveness and transparency of financial operations across the organisation.
You will work closely with senior finance leadership to support strategic decision-making by developing enhanced reporting, strengthening financial controls, and delivering process and system improvements. The role also involves collaborating with stakeholders across the organisation to ensure finance initiatives are well understood and successfully embedded.
You will oversee projects that span financial and non-financial reporting, fund accounting, and systems optimisation, while contributing to investment reporting, governance processes, and risk management frameworks. This position offers exposure to a wide range of finance activities within a complex and intellectually stimulating environment, where innovation, accuracy and continuous improvement are highly valued.
Key Priorities:
About You
We are seeking a CCAB-qualified accountant (or equivalent) with significant post-qualification experience and a strong background in financial reporting, project delivery, and continuous improvement within a complex organisation.
You will bring:
Desirable experience includes exposure to legacy administration, Board-level reporting, or finance systems such as Xledger or Vena.
This role would suit someone who thrives on delivering change, enjoys solving complex challenges, and is motivated by working in a collaborative, mission-driven environment that values integrity, innovation and excellence
Group Consolidations Manager | £700 per day Umbrella Co. | Remote | 18-Months +
For a government organisation based in London, we are recruiting an interim Group Finance and Consolidations Manager to lead delivery of day-to-day group accounting and consolidations processes during an organisation-wide ERP implementation programme. The interim Group Finance and Consolidations Manager will focus on maintaining high-quality business-as-usual group consolidation and financial reporting delivery, while working closely with the ERP programme teams to share knowledge, provide input on system-wide consolidation processes, and support readiness.
Main Duties:
Person Specification:
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Programme and Finance Manager
We are seeking an organised and proactive Programme and Finance Manager to support the planning, coordination and financial management of a major exhibitions and displays programme.
Position: Programme and Finance Manager
Salary: £39,791 per annum
Location: London
Hours: Full-time, 36 hours per week
Contract: Permanent
Closing Date: 9 July 2026
About the Role
This is an exciting opportunity to join a leading cultural organisation in a pivotal role supporting the delivery of an ambitious artistic programme.
Working closely with senior colleagues, you will coordinate and communicate programme schedules, processes and timelines, while providing project management support across exhibitions, displays and commissions. You will also play a key role in financial management, supporting budgeting, forecasting, reporting and financial control activities.
Key responsibilities include:
About You
You will be an excellent communicator with exceptional organisational skills and a strong eye for detail.
You will ideally have:
An interest in arts, culture or the creative sector would be advantageous.
About the Organisation
This organisation is one of the UK's leading cultural institutions, committed to making art and creativity accessible to all. Through an ambitious programme of exhibitions, displays and commissions, it welcomes audiences from across the UK and around the world.
The organisation is committed to equality, diversity and inclusion and values the different perspectives, experiences and backgrounds that people bring. Applications are welcomed from candidates with transferable skills and relevant experience, even if they do not meet every requirement listed.
Benefits
Benefits include:
Other roles you may have experience of could include: Programme Manager, Project Manager, Programme Coordinator, Project Coordinator, Operations Manager, Finance and Operations Manager, Programme Delivery Manager, Exhibitions Manager, Business Manager, Portfolio Coordinator.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Job Title: Finance Apprentice
Team: Finance
Location: Hybrid – Home and London.
Status: 24 Months Fixed Term Contract
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range at £25,813, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
The Finance Apprentice will play a crucial role in supporting the Finance team to deliver our strategy. The Apprentice will undertake a structured Level 3 Assistant Accountant training programme, combining work-based learning with academic study to develop practical accounting, financial and administrative skills.
During the apprenticeship, the Finance Apprentice will gain experience across key finance activities, including purchase and sales ledger processing, financial administration, and supporting core accounting processes such as reconciliations and reporting.
This role offers a strong foundation for a career in finance, providing exposure to financial operations as well as insight into financial accounting and business partnering in a supportive and friendly team environment.
Key responsibilities
• Assist with purchase and sales ledger processes
• Support reconciliations and month-end activities
• Maintain and update finance system, records, and files
• Assist in preparing reports, presentations, and spreadsheets
• Perform general administration duties, including management of finance team email inbox
• Schedule and coordinate meetings, appointments, and travel arrangements
• Ensure accuracy and confidentiality of information
• Support finance projects and continuous improvement
Other
• Undertake other duties as may reasonably be required
Impact
The Finance Apprentice contributes to the smooth running of the finance function by supporting both day-to-day operations and core accounting processes, while developing skills for future progression.
The person
Apprenticeship Framework
• Commitment to completing a Level 3 Assistant Accountant Apprenticeship and maintaining the training provider standards.
Qualifications
• GCSEs (or equivalent) including English and Mathematics at grade 4/C or above
• Must meet Level 3 apprenticeship entry requirements (A Level in Accounting, Level 2 AAT, passed the Consolidation Test in the Intro to Bookkeeping course, BTRN and BKCL, Level 1 or Level 2 City & Guilds in Bookkeeping and Accounts, or ITBK and POBC)
• Willingness to undertake the Level 3 Assistant Accountant Apprenticeship
Knowledge, Skills and Experience
Knowledge
• Excel and Microsoft Office skills
• Practical exposure to finance or bookkeeping
• Understanding of basic financial processes
Skills
• Proven communication both written and verbal
• Analytical thinking
• Understand and able to work with confidential information
• Ability to manage assigned tasks in an efficient and timely manner and renegotiate deadlines where required
Personal Attributes
• Proactive and organised
• Attention to detail.
• Professional and adaptable
• Motivated to build a career in finance
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Job description
Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
Some of the things that we are looking for in our Finance Assistance:
Key Responsibilities:
So, if you hold optimism for change, advocate for social justice, have in-depth understanding of financial processes and have a positive “can do” attitude, we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.
To apply for this role please complete the application form. Please note that we are unable to offer visa sponsorship.
Application Instructions
Please send a copy of the CV and complete application form.
Emmaus Greenwich supports people to move on from homelessness



Crisis is the national charity for people experiencing homelessness. We have embarked on our 10 year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: 12-month fixed term contract
Location: Based in our London office – we are open to flexible working options, but expect to be in the office 2 days per week
About the role
Ivy Rock Partners are proud to be partnering with Crisis in their recruitment of a Director of Finance. The Director of Finance is responsible for providing strategic financial leadership, ensuring the long-term financial sustainability and resilience of the charity. You will lead financial strategy, governance, planning, reporting and control across a complex organisation with multiple income streams including fundraising, retail operations and charitable/service delivery activities.
The role will also lead a significant programme of finance transformation, including implementation of a new finance system to support organisational efficiency, insight and future growth.
Key Duties:
About you
We are looking for a strong financial leader, who can lead through change, build strong and collaborative relationships across the organisation, and ensure that the team are able to deliver the financial management needed.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Ivy Rock Partners is managing the process for this recruitment on behalf of Crisis. For further information, please apply or contact Holly Arrowsmith at Ivy Rock Partners for further details.
Closing date: Monday 22 June 2026, at 23:59pm
Interview date: W/C 29th June - Main panel and stakeholder panel interview
Harris Hill is recruiting for a Head of Finance and Operations for this well-established Charity based in North London
Purpose of Role
The Head of Finance & Operations is a pivotal senior leadership role responsible for ensuring the financial sustainability, operational effectiveness and strong governance of the charity.
Reporting directly to the CEO and working closely with the Board of Trustees, Treasurer and Senior Management Team, the postholder will lead the charity's finance function whilst overseeing governance, risk, compliance, systems, facilities and business operations.
This is a hands-on role within a lean and ambitious organisation, requiring both strategic leadership and operational delivery. The successful candidate will play a key role in supporting organisational decision-making, strengthening infrastructure and ensuring the charity is well-positioned for future growth.
Key Responsibilities
Financial Leadership
Strategic Leadership & Organisational Planning
Governance, Risk & Compliance
Systems, Data & Information Governance
Operations, Facilities & Procurement
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interim Project Manager – Finance Systems (Business Central SaaS Migration)
Location: London (hybrid working)
Contract: Interim (initial 3-6 months)
Day Rate: Competitive
Start Date: ASAP
A well-known and highly respected cultural organisation is seeking an experienced Interim Project Manager to lead a critical finance systems transformation programme.
This is an exciting opportunity to oversee the migration of Microsoft Dynamics 365 Business Central from an on-premises environment to Business Central SaaS (Cloud), ensuring a smooth transition while supporting the organisation through a period of change within the finance function.
The role will initially require a full-time commitment (5 days per week) and will combine project leadership with broader finance support responsibilities. As the project progresses, the requirement may reduce to approximately 3 days per week, with the focus shifting primarily to the successful delivery of the Business Central SaaS implementation.
Key Responsibilities
Candidate Profile
We are keen to hear from individuals who can demonstrate:
Why Apply?
This is an opportunity to play a key role in a technology transformation within a values-led organisation with a strong public profile. You will have the autonomy to shape the project approach, work closely with senior stakeholders and make a lasting impact on the organisation's finance systems and operational effectiveness.
Many of us have discovered the joy and the necessity of spending time in nature. Whether alone or with family, we’ve found that connecting with green spaces helps us become more: more resilient, more creative, more at ease. Across the UK, our national parks provide the perfect setting to continue that journey… to explore more.
Prospectus are proud to be supporting our client on the growth of their pioneering Nature Based Solutions (NbS) work. NPP identifies, secures and manages commercial and strategic partnerships for the UK’s 15 national parks. It’s a small, ambitious and entrepreneurial organisation, committed to increasing the impact, resources and influence of these vital landscapes, helping us all to #BeMoreOutside.
As part of this ambition, we are now seeking an NbS Modelling Officer to join a newly established, DEFRA-funded Feasibility & Modelling Unit.
Working within a specialist NbS team, you will support the development of nature recovery projects across national parks and national landscapes, contributing to the data, analysis and modelling that underpins their success. This is an exciting opportunity to build your experience at the intersection of conservation, land management and green finance.
Working closely with the Modelling Manager and Feasibility Managers, you will assist with ecological and financial modelling, GIS mapping, and the development of project documentation. You’ll help project teams understand the environmental benefits of their work and support the identification of opportunities to secure funding through nature markets and other mechanisms.
Your role will also involve working with national parks and national landscape teams to gather and analyse data, support feasibility studies, and contribute to clear, engaging reports and presentations. Alongside this, you will help maintain internal systems and contribute to knowledge sharing across the team, keeping up to date with developments in nature and green finance.
You’ll be working in a fast-evolving and collaborative environment, where your attention to detail, strong organisational skills and willingness to learn will be key.
You will bring experience of working with data to support projects, ideally within an environmental, conservation, land management or NGO setting. You’ll be confident using tools such as GIS and Microsoft 365, with strong analytical and research skills and the ability to present information clearly.
A well organised and proactive team player, you’ll be comfortable managing multiple tasks, building relationships with a range of stakeholders, and contributing positively within a remote team environment.
This is a fully remote role, with travel across the UK to national parks and team meet-ups. Candidates must be willing and able to travel as required.
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and we welcome applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.
To apply, please submit your CV and a cover letter detailing your relevant experience for this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIRECTOR OF FINANCE AND RESOURCES
Are you a strategic finance leader with a heart for mission? Do you want your professional expertise to count for something more than the bottom line?
We are delighted to be partnering with Church Mission Society (CMS), who are supporting close to 200 people in mission across dozens of countries. CMS exists to make disciples of Jesus at the edges: the edges of church, the edges of society and the edges of our own comfort zones. They are now seeking an exceptional Director of Finance and Resources to help ensure that extraordinary mission work is sustainable for generations to come.
As a member of the Senior Leadership Team (SLT), you will provide strategic leadership across CMS's financial sustainability, organisational infrastructure and central resources. This is a genuinely broad and influential role, covering financial strategy and management, investments, treasury, risk, legal and regulatory compliance, property and facilities, IT and cyber security, and relevant corporate governance. You will also maintain oversight of CMS's residual pension-related responsibilities following the transfer of its defined-benefit pension liabilities.
You will be a trusted adviser to the CEO, board of trustees and the wider SLT, providing the financial clarity, challenge and confidence that enables CMS to make wise, sustainable decisions in service of its mission. You will lead four direct reports (Head of Finance, Head of ICT, Facilities Manager and Head of Legal) and serve as a director of a number of CMS subsidiary entities.
You will be a qualified accountant with significant senior finance leadership experience, ideally gained within a charity, not-for-profit or values-led organisation. You will bring proven ability to contribute at executive and board level, with strong experience across financial planning, audit, internal controls, management reporting and team leadership.
But this role asks for more than technical expertise. CMS is looking for someone with the wisdom to balance prudent stewardship with an appropriate appetite for risk, the courage to hold a firm line when necessary, and the humility to lead in a way that enables others to flourish. You will be collaborative, relational and service-oriented, someone who genuinely believes that finance exists to serve mission, not the other way around.
A committed and practising Christian, you will be in sympathy with CMS's values, its Ethos Statement, and its pioneering, servant-hearted approach to God's work in the world.
If you would like an informal conversation, please contact Adam Stacey, CEO at Charisma Charity Recruitment.
Applications should please be submitted through the Charisma website, to include your CV and supporting statement. Please see candidate pack for full details.
We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
All applicants must be wholeheartedly committed to the aims, ethos, and values of Church Mission Society. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.
Closing date: 5 July 2026
First stage interviews with CMS: 14 July (online)
Second stage interviews with CMS: 29 July (in person)
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.



The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,750 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The Director of Finance and Operations plays an important role within the College, providing strategic leadership, oversight and development of a portfolio of corporate support functions. This includes finance, membership, HR, IT and facilities.
This role has responsibility for a team of 8 members of staff and also forms a key part of our Senior Leadership Team, taking corporate responsibility for the overall direction and operational management of the College.
Main responsibilities
1. To lead the strategic and operational management of our finance function
Provide strategic leadership and quality assurance for the annual budgeting and forecasting process, delivered by the Financial Controller and finance team
Review and challenge monthly management accounts, forecasts and financial performance reports prepared by the Financial Controller, working closely with budget holders
Present financial reports and analysis to the Finance Committee and Board of Trustees to underpin informed discussion and decision-making
Oversee, develop and maintain effective finance systems to reflect best practice and to help ensure timely and accurate figures
Provide assurance to the Chief Executive and Trustees that appropriate systems and controls are in place to ensure compliance with statutory and regulatory requirements
Provide executive oversight of the annual audit and statutory reporting process led by the Financial Controller, including the production of the annual report, working closely with auditors and ensuring that any management control points are implemented promptly
Lead trustee engagement on investment strategy and monitor investment performance
Support the operation of the College’s trading subsidiary
Co-ordinate the College’s use of restricted funds, ensuring compliance with contractual terms.
2. To foster individual and organisational development
Monitor and develop our organisational culture, championing our values at every opportunity
Empower staff and teams to actively inform the direction of the College and our activities
Oversee the delivery of our equity, diversity and inclusion strategy, evaluating progress against key metrics
Support the implementation and delivery of our new strategy from 2027.
3. To oversee other areas of our corporate support function
Oversee our membership strategy to support sustained growth, identifying new opportunities to develop our offer to UK and international members
Lead on operational and contractual efficiencies and service improvement programmes including IT and facilities management, ensuring the smooth running of the organisation, raising productivity, and delivering value for money
Oversee all aspects of our HR function, including learning and development, in line with our values and behaviours framework, and new organisational strategy from 2027.
Oversee the robust management of risk, data protection, and health & safety compliance.
4. To lead the department
Lead and support the team, including through the identification and delivery of professional development opportunities
Establish individual and team objectives linked to our strategic priorities, monitoring and holding colleagues to account for delivery
Share key updates with the team on a regular basis and champion the department’s work internally
Ensure rigorous financial management and long-term forecasting to ensure departmental and College-wide sustainability
Support and provide strategic insight to committees, including the Board of Trustees and Finance Committee
Establish appropriate structures and processes to drive forward key projects, including collaborative working across the College and evaluating success against identified metrics.
5. To be an active member of our Senior Leadership Team (SLT)
Provide leadership and support across the organisation, ensuring consistency of operation, high standards of service and driving a one-team approach
Agree organisation-wide policies and procedures and ensure their correct implementation
Assume corporate responsibility for trustee and senior leadership decisions
Role model our organisational values and behaviours at every opportunity
To undertake other duties as required:
Undertake any other reasonable duties as required by the Chief Executive
Some travel may be required, including attendance at our annual congress. Working outside normal hours may also be needed from time to time on key projects
Person specification
Knowledge, Qualifications and Experience
A CCAB-qualified accountant, with at least five years of experience in a senior leadership role
Detailed knowledge of charity financial management, budget preparation and reporting, risk, GDPR and health and safety
Experience of leading successful growth, such as through the delivery of a membership or fundraising strategy, alongside high levels of organisational productivity and efficiency
Experience of delivering against challenging performance targets, and of managing others to do so
Experience of HR, IT and Facilities management
Skills and Abilities
Ambitious, dynamic, values-driven leader with established leadership skills and emotional intelligence
Successful track record of achieving results in a leadership role
Strategic thinker with excellent attention to detail and a willingness to adopt a hands-on approach when required
Ability to present and write clear reports for non-financial managers, trustees and committee members
Highly developed influencing, persuading & communication skills
Sound understanding of systems management, including accountancy software and CRM
Ability to innovate, recognise challenges, analyse problems and apply effective solutions
Personal Qualities (Attributes)
Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work
Commitment to own continuing professional development
To champion the specialty and improve the health of those with eye conditions
The client requests no contact from agencies or media sales.
We are looking for an experienced, thoughtful Operations Lead to join our small,
purpose-led CIC. The Operations Lead is central to how Power & Integrity functions day-
to-day, supporting both the running of operations and the development of the systems
and processes that help us work more effectively as we grow. The postholder holds the
operational backbone of the organisation, providing trusted executive and
administrative support, coordinating our consultancy portfolio, supporting financial
processes, and strengthening the systems that allow our work to land reliably and on
time.
Working closely with the Co-Chairs, the Operations, Governance and Risk Committee,
our consultancy, impact and the finance function, the postholder combines hands-on
operational delivery with coordination across our consulting and wider engagements.
This is a varied, practical role suited to someone who enjoys constructing workflows,
anticipating needs, spotting risks early, and creating processes that allow others to do
their best work.
This is not a polished corporate operations role. We are a small organisation, still
evolving how we work, so this role would suit someone who enjoys building, shaping, and
improving systems over time, rather than stepping into something already fully formed.
The role carries responsibility for coordination, administration and reliable delivery. The
postholder enables and supports decision-making, governance and delivery, working
within agreed processes and escalating appropriately, and grows their scope over time.
The client requests no contact from agencies or media sales.